MAS - Chags Health Information Technology, LLC - GS35F381DA

General Services Administration (GSA) Authorized Federal Supply Schedule Catalog/Price List

General Information

GENERAL INFORMATION

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage!

is http://www.gsaadvantage.gov.

SCHEDULE TITLE: Multiple Award Schedule

CONTRACT NUMBER: GS-35F-381DA

CONTRACT PERIOD: June 23, 2021 – June 22, 2026

For more information on ordering from Federal Supply Schedules click on the GSA Schedules link at www.gsa.gov.

CONTRACTOR: Chags Health Information Technology LLC dba C-HIT

10500 Little Patuxent Pkwy, Suite 400 Columbia, MD 21044

CONTRACTOR’S ADMINISTRATION SOURCE: Srivasavi K Chaganti 10500 Little Patuxent Pkwy, Suite 400

Columbia, MD 21044 Phone: 301-850-0634 Email: schaganti@c-hit.com

BUSINESS SIZE: 8(a) Program Participant, Economically Disadvantaged Women-Owned Small Business http://www.gsaadvantage.gov/ http://www.gsa.gov/ mailto:schaganti@c-hit.com

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN DESCRIPTION

54151S Information Technology Professional Services 54151HEAL Health Information Technology Services 518210C Cloud and Cloud-Related IT Professional Services 541611 Management and Financial Consulting, Acquisition and Grants

Management Support, and Business Program and Project Management Services

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

(Government net price based on a unit of one) See price list on pages 71-80

1c. HOURLY RATES: See pages 13-80 for labor category descriptions and hourly rates.

2. MAXIMUM ORDER*: $500,000

3. MINIMUM ORDER: $100

4. GEOGRAPHIC COVERAGE: Domestic, 50 states, Washington, DC, Puerto Rico, US Territories

5. POINT(S) OF PRODUCTION: N/A

6. Discount from list prices or statement of net price: All Prices offered are net.

7. QUANTITY DISCOUNT(S): None

8. PROMPT PAYMENT TERMS: Net 30

9.a Government Purchase Cards must be accepted at or below the micro-purchase threshold.

9.b Government Purchase Cards are not accepted above the micro-purchase threshold.

10. FOREIGN ITEMS: None

11a. TIME OF DELIVERY: 30 Days

11b. EXPEDITED DELIVERY: Contact Contractor

11c. OVERNIGHT AND 2-DAY DELIVERY: Contact Contractor

11d. URGENT REQUIRMENTS: Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

12. FOB POINT: Destination

13a. ORDERING ADDRESS: 10500 Little Patuxent Parkway, Ste 400, Columbia, MD 21044

13b. ORDERING PROCEDURES: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in FAR 8.405-3

14. PAYMENT ADDRESS: 10500 Little Patuxent Parkway, Ste 400, Columbia, MD 21044

15. WARRANTY PROVISION: N/A

16. EXPORT PACKING CHARGES: N/A

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD

ACCEPTANCE: Not accepted above the micro-purchase level

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF

APPLICABLE): N/A

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF

PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF

AVAILABLE): N/A

20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE):

N/A

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

23. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g.

recycled content, energy efficiency, and/or reduced pollutants): N/A

24b. Section 508 Compliance for EIT: as applicable

25. DUNS NUMBER: 079554211

26. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD

MANAGEMENT (SAM) DATABASE: Registration is valid

TERMS AND CONDITIONS

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S)

****NOTE: All non-professional labor categories must be incidental to, and used solely to support professional services, and cannot be purchased separately.

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information

Technology Professional Services apply exclusively to IT Professional Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the

Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the

Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the

Termination for Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the

Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS-- COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS

COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I OCT 2008) (DEVIATION

I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I

– FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT/IAM PROFESSIONAL SERVICES AND PRICING

a. The Contractor shall provide a description of each type of IT/IAM Service offered under

Special Item Numbers 54151S IT Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

The following is an example of the manner in which the description of a commercial job title should be presented:

EXAMPLE: Commercial Job Title: System Engineer

Minimum/General Experience: Three (3) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies.

Minimum Education: Bachelor’s Degree in Computer Science

Terms and Conditions

TERMS AND CONDITIONS APPLICABLE TO HEALTH INFORMATION TECHNOLOGY

(IT)

SERVICES (SPECIAL ITEM NUMBER 54151HEAL)

Vendor suitability for offering services through the new Health IT SIN must be in accordance with the following laws and standards when applicable to the specific task orders, including but not limited to:

• Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH)

• The Health Insurance Portability and Accountability Act of 1996 (HIPAA)

• National Institute of Standards and Technology (NIST) Federal Information Processing Standards

(FIPS) and Special Publications

• Federal Information Security Management Act (FISMA) of 2002

1. SCOPE

a. The labor categories, prices, terms and conditions stated under Special Item Number 54151S Health Information Technology Services apply exclusively to Health IT Services within the scope of this Information Technology Schedule.

b. This SIN is limited to Health IT Services only. Software and hardware products are out of scope.

Hardware and software can be acquired through different Special Item Numbers on IT Schedule 70 (e.g. 132-32, 132-33, 132-8).

c. This SIN provides ordering activities with access to Health IT services.

d. Health IT Services provided under this SIN shall comply with all Healthcare certifications and industry standards as applicable at the task order level.

e. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. ORDER

a. Agencies may use written orders, Electronic Data Interchange (EDI) orders, Blanket Purchase Agreements, individual purchase orders, or task orders for ordering services under this contract.

Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

3. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity. All Contracts will be fully funded.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of Health IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel.

Contractors cannot use GSA city pair contracts. All travel will be agreed upon with the client prior to the Contractor’s travel.

4. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS

(MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT

TERMS AND CONDITIONS −COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I − OCT 2008)

(DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

5. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

6. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite Health IT Services.

7. INDEPENDENT CONTRACTOR

All Health IT Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

8. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or

(ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

9. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for Health IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products.

Invoices shall be submitted monthly for recurring services performed during the preceding month.

10. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

11. INCIDENTAL SUPPORT COSTS

Incidental support costs are not considered part of the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

12. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

13. DESCRIPTION OF HEALTH IT SERVICES AND PRICING

a. The Contractor shall provide a description of each type of Health IT Service offered under Special Item Numbers 54151HEAL Health IT Services and it should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all Health IT Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

The following is an example of the manner in which the description of a commercial job title should be presented:

EXAMPLE: Commercial Job Title: Health IT Subject Matter Expert

Minimum Experience: Ten (10) years.

Functional Responsibilities: Significant information technology consulting and clinical information system strategy and implementation experience. Experienced in client engagements representing a wide array of activities, related to professional information technology projects, in a healthcare/clinical environment, including strategic planning related to information technology systems and/or software, governance, process design/ redesign, clinical content development, and communications and training strategies for information technology solutions.

Minimum Education: Medical Doctor or Doctor of Osteopathic Medicine.

Labor Category Descriptions

54151S LABOR CATEGORY DESCRIPTIONS

Labor Category Education Min Yrs Exp

Functional Responsibilities

Business Analyst I Associate Degree /Higher

In collaboration with other business analysts, defines business requirements, understands general business issues and basic data requirements of client’s organization and industry. Reviews and edits requirements, specifications, business processes and recommendations related to proposed design solutions. With assistance develops functional and system design specifications. Interacts with client and project management in these activities. Responsible for complying with quality and documentation standards.

Business Analyst II Min Bachelor Degree

Defines complex business requirements, understands business issues and data requirements of client’s organization and industry. Develops functional and system design specifications. Interacts with client and project management in these activities.

Responsible for complying with quality and documentation standards.

Business Analyst III Bachelor Degree /Higher

Led complex business requirements, understands business issues and data requirements of client’s organization and industry. Conduct the JAD Sessions.

Develops functional and system design specifications. Interacts with client and project management in these activities. Responsible for complying with quality and documentation standards.

Configuration Specialist I Associate Degree /Higher

In collaboration with other Configuration Specialists must be able to work with project managers and team leaders to assess and recommend configuration management solutions that effectively meet customer requirements. Follow the Plan and coordinate system configuration activities for timely completion. Maintain configuration management documentations for reference purposes. Contribute process improvements to enhance configuration efficiency. Contribute to the configuration requirements and develop system configuration procedures. Assist in developing tools to support daily configuration management activities. Follow and enforce configuration management policies and practices. Analyze and resolve configuration problems in a timely fashion. Communicate configuration discrepancies to Management for immediate resolutions. Ensure that system configuration is executed in accordance with customer needs. Assist in configuration audits and implement audit recommendations.

Configuration Specialist II Min Bachelor Degree

Must be able to work with project managers and team leaders to assess and recommend configuration management solutions that effectively meet customer requirements. Plan and coordinate system configuration activities for timely completion.

Maintain configuration management documentations for reference purposes. Develop process improvements to enhance configuration efficiency. Determine configuration requirements and develop system configuration procedures. Assist in developing tools to support daily configuration management activities. Follow and enforce configuration management policies and practices. Analyze and resolve configuration problems in a timely fashion. Communicate configuration discrepancies to Management for immediate resolutions. Ensure that system configuration is executed in accordance with customer needs. Assist in configuration audits and implement audit recommendations.

Contract Manager I Bachelor Degree / Higher

Manage and Analyze contract requirements, special provisions, and terms and conditions to ensure compliance with appropriate laws, regulations, and corporate policies and procedures. Identify and mitigate contract risks; seek to discover unstated needs and expectations and communicate concerns and issues clearly. Monitor and track contract performance contract schedules, deliverables and assist with funding, invoicing and payments and proactively identify and address potential risk areas or other problems that could have an adverse impact on the Company. Ensure that contracts and other agreements are managed in accordance with company policies and procedures, applicable laws and regulations, and contract requirements. Participate in the resolution of contract disputes, audits and other contract matters.

Labor Category Education Min Yrs Exp

Functional Responsibilities

Contract Manager II Bachelor Degree / Higher

Manage and Analyze contract requirements, special provisions, and terms and conditions to ensure compliance with appropriate laws, regulations, and corporate policies and procedures. Identify and mitigate contract risks; seek to discover unstated needs and expectations and communicate concerns and issues clearly. Monitor and track contract performance contract schedules, deliverables and assist with funding, invoicing and payments and proactively identify and address potential risk areas or other problems that could have an adverse impact on the Company. Ensure that contracts and other agreements are managed in accordance with company policies and procedures, applicable laws and regulations, and contract requirements. Participate in the resolution of contract disputes, audits and other contract matters.

Data Analyst I Associate Degree /Higher

In collaboration with other Data Analyst will perform complex analysis in development and operational contexts. Requires analytic skills, as well as business process documentation and interpersonal communication skills. Must be able to identify, assess and codify data patterns and synthesize these into information requirements that can be translated into system requirements and design constructs. Requires a comprehensive knowledge of specific target technology, including the positive and negative factors that pertain to using this technology.

Data Analyst II Min Bachelor Degree

The Data Analyst will lead and perform complex analysis in development and operational contexts. Requires very strong analytic and technical design skills, as well as excellent business process documentation and interpersonal communication skills.

Must be able to interact productively with many levels of client, user and Company technical staff. Must be able to identify, assess and codify data patterns and synthesize these into information requirements that can be translated into system requirements and design constructs. Ideally will be a subject matter expert in the relevant application areas. Requires a comprehensive knowledge of specific target technology, including the positive and negative factors that pertain to using this technology.

Database Administrator I Associate Degree /Higher

In collaboration with other Data Administrators, participates in the design, creation, and maintenance of computerized databases. Responsible for quality control and auditing of databases to ensure data. Resolves data conflicts and inappropriate data usage.

Directs the maintenance and use of the corporate data dictionary. Provides activities related to the administration of computerized databases. Gather and contribute to requirements for database administration and design in conjunction with other managers in the information systems function. Advises users on access to various client/server databases. Applies knowledge and experience with database technologies, development methodologies, and front-end/back-end programming languages (e.g., SQL). Performs database programming and supports systems design.

Includes maintenance of data dictionaries, overall monitoring of standards and procedures, file design and storage, and integration of systems through database design.

Database Administrator II Min Bachelor Degree

Participates in the design, creation, and maintenance of computerized databases.

Responsible for quality control and auditing of databases to ensure data. Resolves data conflicts and inappropriate data usage. Directs the maintenance and use of the corporate data dictionary. Provides all activities related to the administration of computerized databases. Projects long-range requirements for database administration and design in conjunction with other managers in the information systems function.

Advises users on access to various client/server databases. Applies knowledge and experience with database technologies, development methodologies, and front-end/back-end programming languages (e.g., SQL). Performs database programming and supports systems design. Includes maintenance of data dictionaries, overall monitoring of standards and procedures, file design and storage, and integration of systems through database design. Performs database performance tuning and implements backup and recovery strategies. Defines, designs, and builds dimensional databases and data warehouses. Develops data warehousing blueprints, evaluating hardware and software platforms, and integrating systems.

Min Yrs Exp

Functional Responsibilities

Developer I Associate Degree /Higher

Under specific guidance researches, designs, implements and manages software programs. Writing and implementing efficient code to determine operational practicality.

Works closely with other developers, UX designers, business and systems analysts.

Developer II Bachelor Degree / Higher

Under general guidance researches, designs, implements and manages software programs. Writing and implementing efficient code to determine operational practicality.

Assists with developing quality assurance procedures. Works closely with other developers, UX designers, business and systems analysts.

Developer III Bachelor Degree / Higher

Researches, designs, implements and manages software programs. Writing and implementing efficient code to determine operational practicality. Assists with developing quality assurance procedures. Works independently to maintain and upgrade existing systems.

Developer IV Bachelor Degree / Higher

Researches, designs, implements and manages software programs. Writing and implementing efficient code to determine operational practicality. Leads developing quality assurance procedures. Works independently to maintain and upgrade existing systems.

EVM Specialist I Bachelor Degree / Higher

Proficient with management techniques that ensure all project work scope is budgeted and scheduled in time-phased “planned value” increments constituting a cost and schedule performance measurement baseline which is compliant with EIA-748 32 EVMS Guidelines. Collaborates with the Project Manager and Project Team to develop, update, and maintain Work Breakdown Structure (WBS), Performance Measurement Baseline (PMB), Organizational Breakdown Structure (OBS), Work Authorization Documents (WADs), Control Account Plan (CAP), Basis of Estimate (BOEs), and Earned Value Techniques (EVTs) for project work scope. Assists with assessments and evaluations of project performance through analysis and interpretation of objective evidence, and through direct discussion with project team members. Knowledge of integrated master schedules and Earned Value Management Systems (EVMS). Demonstrates good oral and written communication skills.

EVM Specialist II Bachelor Degree / Higher

Advanced knowledge of management techniques that ensure all project work scope is budgeted and scheduled in time-phased “planned value” increments constituting a cost and schedule performance measurement baseline which is compliant with EIA-748 32 EVMS Guidelines. Collaborates with the Project Manager and Project Team to develop, update, and maintain Work Breakdown Structure (WBS), Performance Measurement Baseline (PMB), Organizational Breakdown Structure (OBS), Work Authorization Documents (WADs), Control Account Plan (CAP), Basis of Estimate (BOEs), and Earned Value Techniques (EVTs) for project work scope. Conducts assessments and evaluations of project performance through analysis and interpretation of objective evidence, and through direct discussion with project team members. Advanced knowledge of integrated master schedules and Earned Value Management Systems (EVMS). Demonstrates good oral and written communication skills.

Financial Analyst I Bachelor Degree / Higher

Provide assistance and support in the area of budget tracking to allow real-time reporting of budget information at designated reporting levels. Prepare and submit budget status reports to provide fidelity on budgetary milestones. Prepare and communicate monthly project reports. Monitor and coordinate the preparation of financial reports and schedule including budget related reports. Analyzing program account issues, Assessing reserve requirements and risk exposures.

Financial Analyst II Bachelor Degree / Higher

Provide assistance and support in the area of budget tracking to allow real-time reporting of budget information at designated reporting levels. Prepare and submit budget status reports to provide fidelity on budgetary milestones. Prepare and communicate monthly project reports. Monitor and coordinate the preparation of financial reports and schedule including budget related reports. Analyzing program account issues, Assessing reserve requirements and risk exposures.

Min Yrs Exp

Functional Responsibilities

Financial Analyst III Bachelor Degree / Higher

Provide assistance and support in the area of budget tracking to allow real-time reporting of budget information at designated reporting levels. Prepare and submit budget status reports to provide fidelity on budgetary milestones. Prepare and communicate monthly project reports. Monitor and coordinate the preparation of financial reports and schedule including budget related reports. Analyzing program account issues, Assessing reserve requirements and risk exposures.

Help Desk Analyst I Associate Degree /Higher

Under specific guidance responsibility for Technical Support/Help Desk management process, customer support process, and communication of upcoming changes to the user community. Participates in all Help Desk and technical support or customer service issues and activities.

Help Desk Analyst II Associate Degree /Higher

Under general guidance responsibility for Technical Support/Help Desk management process, customer support process, and communication of upcoming changes to the user community. Provides backup to primary point of contact for all Help Desk and technical support or customer service issues and activities.

Help Desk Analyst III Associate Degree /Higher

Under general guidance responsibility for Technical Support/Help Desk management process, customer support process, and communication of upcoming changes to the user community. Acts as a point of contact for all Help Desk and technical support or customer service issues and activities.

IDM Engineer I Associate Degree /Higher

General understanding of IAM concepts and processes. Under specific guidance assists with the design, implementation, configuration, integration and deployment experience in the systems such as Oracle/Sun/WebLogic technologies. Understanding on how to implement workflow processes and design and implementation of connectors. Cursory understanding of user, system, and security administration processes.

IDM Engineer II Bachelor Degree / Higher

Proficient understanding of IAM concepts and processes. Under general guidance assists with the design, implementation, configuration, integration and deployment experience in the systems such as Oracle/Sun/WebLogic technologies. Understanding on how to implement workflow processes and design and implementation of connectors. General understanding of user, system, and security administration processes.

IDM Engineer III Bachelor Degree / Higher

Understanding of IAM concepts and processes. Participates in design, implementation, configuration, integration and deployment experience in the systems such as Oracle/Sun/WebLogic technologies. Experience with various customizations, integrations and extensions of products with other vendor products and suites.

Experience implementing workflow processes and designing and implementation custom connectors. Knowledge of user, system, and security administration processes.

Understanding of federal guidelines (such as HSPD-12, PIVi, 800-63, OMB11-11, FICAM, NSTIC, NIST, etc.). Experience with identity management or credentialing programs (such as FIPS 201, HSPD-12, PIV, TWIC, Registered Traveler, REAL ID, US- VISIT, CAC, etc.).

IDM Engineer IV Bachelor Degree / Higher

Understanding of IAM concepts and processes. Participates in design, implementation, configuration, integration and deployment experience in the systems such as Oracle/Sun/WebLogic technologies. Experience with various customizations, integrations and extensions of products with other vendor products and suites.

Experience implementing workflow processes and designing and implementation custom connectors. Knowledge of user, system, and security administration processes.

Understanding of federal guidelines (such as HSPD-12, PIVi, 800-63, OMB11-11, FICAM, NSTIC, NIST, etc.). Experience with identity management or credentialing programs (such as FIPS 201, HSPD-12, PIV, TWIC, Registered Traveler, REAL ID, US- VISIT, CAC, etc.).

Min Yrs Exp

Functional Responsibilities

Information Security Specialist I

Associate Degree /Higher

Responsible for ensuring that the organization’s networks, as well as information, is secure. Employ continuous monitoring of intrusion detection/prevention and other perimeter defense devices. Ensure appropriate data encryption (in transit and at rest) levels based on protection needs of targeted data. Maintain awareness of system/network security posture to include vulnerability scanning to facilitate application of quick and effective corrective measures, while ensuring configuration management requirements are met. Provide technical knowledge and information assurance analysis support, to include security assessment of applications; operating systems; internet-facing interfaces, intranet and other interconnections. Strong knowledge of best practices associated with as well as appropriate authoritative guidance for physical security; network security; security risk assessments; critical infrastructure protection;

continuity and contingency planning; emergency preparedness; security awareness and training. Provide analysis of existing systems vulnerabilities including possible intrusion/entry points, resource manipulation, denial of service, and/or destruction of resources. Provide technical support and analysis to document organizational information protection framework, and support policy and procedures preparation and implementation. Responsible for ensuring that the organization’s networks, as well as information, is secure. Employ continuous monitoring of intrusion detection/prevention and other perimeter defense devices. Ensure appropriate data encryption (in transit and at rest) levels based on protection needs of targeted data. Maintain awareness of system/network security posture to include vulnerability scanning to facilitate application of quick and effective corrective measures, while ensuring configuration management requirements are met. Provide technical knowledge and information assurance analysis support, to include security assessment of applications; operating systems; internet-facing interfaces, intranet and other interconnections. Strong knowledge of best practices associated with as well as appropriate authoritative guidance for physical security; network security; security risk assessments; critical infrastructure protection;

continuity and contingency planning; emergency preparedness; security awareness and training. Provide analysis of existing systems vulnerabilities including possible intrusion/entry points, resource manipulation, denial of service, and/or destruction of resources. Provide technical support and analysis to document organizational information protection framework, and support policy and procedures preparation and implementation. In collaboration, responsible for ensuring that the organization’s networks and application, as well as information, are secure. Employ continuous monitoring of intrusion detection/prevention and other perimeter defense devices.

Ensure appropriate data encryption (in transit and at rest) levels based on protection needs of targeted data. Maintain awareness of system/network security posture to include vulnerability scanning to facilitate application of quick and effective corrective measures, while ensuring configuration management requirements are met. Provide technical knowledge, identity management and information assurance analysis support, to include security assessment of applications; operating systems; internet-facing interfaces, intranet and other interconnections. Strong knowledge of best practices associated with as well as appropriate authoritative guidance for application security, physical security; network security; security risk assessments; critical infrastructure protection; continuity and contingency planning; emergency preparedness; security awareness and training. Provide analysis of existing systems vulnerabilities including possible intrusion/entry points, resource manipulation, denial of service, and/or destruction of resources. Provide technical support and analysis to document organizational information protection framework, and support policy and procedures preparation and implementation.

Information Security Specialist II

Min Bachelor Degree

Responsible for ensuring that the organization’s networks and application, as well as information, are secure. Employ continuous monitoring of intrusion detection/prevention and other perimeter defense devices. Ensure appropriate data encryption (in transit and at rest) levels based on protection needs of targeted data. Maintain awareness of system/network security posture to include vulnerability scanning to facilitate application of quick and effective corrective measures, while ensuring configuration management requirements are met. Provide technical knowledge, identity management and

Min Yrs Exp

Functional Responsibilities information assurance analysis support, to include security assessment of applications;

operating systems; internet-facing interfaces, intranet and other interconnections.

Strong knowledge of best practices associated with as well as appropriate authoritative guidance for application security, physical security; network security; security risk assessments; critical infrastructure protection; continuity and contingency planning;

emergency preparedness; security awareness and training. Provide analysis of existing systems vulnerabilities including possible intrusion/entry points, resource manipulation, denial of service, and/or destruction of resources. Provide technical support and analysis to document organizational information protection framework, and support policy and procedures preparation and implementation.

Information Security Specialist III

Bachelor Degree /Higher

Lead and responsible for ensuring that the organization’s networks and application, as well as information, are secure. Employ continuous monitoring of intrusion detection/prevention and other perimeter defense devices. Ensure appropriate data encryption (in transit and at rest) levels based on protection needs of targeted data.

Maintain awareness of system/network security posture to include vulnerability scanning to facilitate application of quick and effective corrective measures, while ensuring configuration management requirements are met. Provide and guide technical knowledge, identity management and information assurance analysis support, to include security assessment of applications; operating systems; internet-facing interfaces, intranet and other interconnections. Strong knowledge of best practices associated with as well as appropriate authoritative guidance for application security, physical security; network security; security risk assessments; critical infrastructure protection; continuity and contingency planning; emergency preparedness; security awareness and training. Provide analysis of existing systems vulnerabilities including possible intrusion/entry points, resource manipulation, denial of service, and/or destruction of resources. Provide technical support and analysis to document organizational information protection framework, and support policy and procedures preparation and implementation.

Information Security Specialist IV

Bachelor Degree /Higher

Supervise, led and responsible for ensuring that the organization’s networks and application, as well as information, are secure. Employ continuous monitoring of intrusion detection/prevention and other perimeter defense devices. Ensure appropriate data encryption (in transit and at rest) levels based on protection needs of targeted data. Maintain awareness of system/network security posture to include vulnerability scanning to facilitate application of quick and effective corrective measures, while ensuring configuration management requirements are met. Provide and guide technical knowledge, identity management and information assurance analysis support, to include security assessment of applications; operating systems; internet-facing interfaces, intranet and other interconnections. Guide and supervise the best practices associated with as well as appropriate authoritative guidance for application security, physical security; network security; security risk assessments; critical infrastructure protection; continuity and contingency planning; emergency preparedness; security awareness and training.