IT-70 - Aquilent, Inc. - GS35F360CA

Authorized Federal Acquisition Service Information Technology

Schedule Pricelist

FSC Group 70 Contract # GS-35F-360CA

June 11, 2015 - June 10, 2035

Authorized Federal Acquisition Service IT Schedule Pricelist Contract # GS-35F-360CA Modification #PS-0042- Dated April 28, 2017 Period Covered by Contract: 6/11/2015 – 6/10/2035

AUTHORIZED

INFORMATION TECHNOLOGY SCHEDULE PRICELIST

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

SOFTWARE AND SERVICES

Aquilent, Inc. (Aquilent) is a premier provider of end-to-end e-Government solutions, including client/server systems integration and application development services. In today's digital economy, the Government is faced with the challenge of redefining their business practices, creating new strategies, and building new technology capabilities without the resources or experience to make it happen. Using web-based technology, Aquilent helps Government agencies transform themselves for the new Internet economy. Aquilent solutions streamline government, reduce costs and improve efficiencies.

SIN 132-32 - TERM SOFTWARE LICENSES

FSC Class 7030 - Information Technology Software

Ancillary Financial Systems Software Application Software

SIN 132-33 - PERPETUAL SOFTWARE LICENSES

FSC Class 7030 - Information Technology Software

Application Software

SIN 132-34 - MAINTENANCE OF SOFTWARE AS A SERVICE

SIN 132-51 - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

FPDS Code D302 - IT Systems Development Services FPDS Code D306 - IT Systems Analysis Services FPDS Code D307 - Automated Information Systems Design and Integration Services FPDS Code D308 - Programming Services FPDS Code D311 - IT Data Conversion Services FPDS Code D316 - IT Network Management Services FPDS Code D399 - Other Information Technology Services, Not Elsewhere Classified

Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

Note 2: Offerors and agencies are advised that the Group 70 – Information Technology Schedule is not to be used as a means to procure services, which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E services.

SIN 132-52 – ELECTRONIC COMMERCE SERVICES

FPDS Code D304 - Value Added Network Services

Aquilent, Inc.

1100 West Street

Laurel, Maryland 20707 301-939-1000

301-953-9021 Fax www.aquilent.com

Contract Number: GS-35F-360CA

Period Covered by Contract: June 11, 2015- June 10, 2035

Pricelist current through Modification: PS-0029

Products and ordering information in this Authorized Information Technology Schedule Pricelist are also available on the GSA Advantage! System (http://www.gsaadvantage.gov).

http://www.aquilent.com/

Period Covered by Contract: 6/11/2015 – 6/10/2035 i

TABLE OF CONTENTS

CUSTOMER INFORMATION

TERMS AND CONDITIONS APPLICABLE TO TERM SOFTWARE LICENSE (SPECIAL ITEM

NUMBER 132-32), PERPETUAL SOFTWARE LICENSES (SPECIAL ITEM NUMBER 132-33) AND

MAINTENANCE AS A SERVICE (SPECIAL ITEM NUMBER 132-34) OF GENERAL PURPOSE

COMMERCIAL INFORMATION TECHNOLOGY SOFTWARE

Epic Collaboration Portal Product Description .............................................. Error! Bookmark not defined.

Epic Procurement (SAAS) Product Description ............................................ Error! Bookmark not defined.

Maintenance Description

TERMS AND CONDITIONS APPLICABLE TO PURCHASE OF CLOUD COMPUTING SERVICES

(SPECIAL ITEM NUMBER 132 40)

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL

SERVICES (SPECIAL ITEM NUMBER 132-51) AND ELECTRONIC COMMERCE (EC) SERVICES

(SPECIAL ITEM NUMBER 132-52)

DESCRIPTION OF SERVICE OFFERINGS UNDER SIN 132-51 INFORMATION TECHNOLOGY

PROFESSIONAL SERVICES

Amazon Web Services LLC (AWS) GovCloud Description

USA COMMITMENT TO PROMOTE SMALL BUSINESS PARTICIPATION PROCUREMENT

PROGRAMS

BEST VALUE BLANKET PURCHASE AGREEMENT FEDERAL SUPPLY SCHEDULE

(CUSTOMER NAME) BLANKET PURCHASE AGREEMENT

BASIC GUIDELINES FOR USING “CONTRACTOR TEAM ARRANGEMENTS”

AUTHORIZED GSA PRICING .......................................................................... Error! Bookmark not defined.

Epic Collaboration Portal ............................................................................... Error! Bookmark not defined.

Epic Procurement (Perpetual Licence/Maintenance) ................................... Error! Bookmark not defined.

Epic Procurement (Term/SAAS) ................................................................... Error! Bookmark not defined.

IT Professional Services

Aquilent Premium Support Package for Amazon AWS

Olympus Powered by Aquilent®

Aquilent Cloud Strategy Service Bundles

Aquilent Cloud Support Bundles

Aquilent’s Managed Cloud Services

CLOUDFLARE Cloud Security Products

CLOUDFLARE Pricing

Period Covered by Contract: 6/11/2015 – 6/10/2035

CUSTOMER INFORMATION

Aquilent, Inc.

1100 West Street Laurel, MD 20707

Phone:

301-939-1000

Fax:

301-953-9021

1a. Table of awarded special item number(s)

Special Item Number(s)

Descriptions

SIN 132-32 TERM SOFTWARE LICENSES

SIN 132-33 PERPETUAL SOFTWARE LICENSES

SIN 132-34

MAINTENANCE OF SOFTWARE AS A

SERVICE

SIN 132-51

INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES

SIN 132-52 ELECTRONIC COMMERCE SERVICES

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. Please see attached pricing

1c. Description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided.

Please see attached Labor Category Descriptions.

2. Maximum order. $500,000

3. Minimum order. $100.00

4. Geographic coverage (delivery area). Domestic delivery to the 48 contiguous states, the District of Columbia, Alaska, Hawaii, Puerto Rico, and U.S Territories.

5. Point(s) of production (city, county, and State or foreign country). Not applicable

6. Discount from list prices or statement of net price. GSA Prices shown are Net

7. Quantity discounts. Aquilent is offering GSA the following, single order total per calendar month, volume discounts for all Amazon AWS Services:

• $0 - $24,999 = 2%*

• $25,000 - $49,999 = 3%

• $50,000+ = 4%

* The AWS pricing, is inclusive of the 2% discount

Discounts for pre-paid items (e.g. Reserved and Dedicated instances) will be calculated based on the pro-rated monthly spend. Discounts do not apply to fees in connection with Amazon DevPay, Amazon Mechanical Turk, Amazon Flexible Payment Services or Amazon S3 usage fees over 50TB per calendar month.

8. Prompt payment terms. Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9a. Government purchase cards ARE accepted at or below the micro-purchase threshold.

9b. Government purchase cards ARE accepted above the micro-purchase threshold.

Period Covered by Contract: 6/11/2015 – 6/10/2035

10. Foreign items (list items by country of origin). Not Applicable

11a. Time of delivery. As agreed to, between Contractor and Ordering Activity.

11b. Expedited Delivery. None

11c. Overnight and 2-day delivery. None

11d. Urgent Requirements. When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

12. F.O.B. point(s). Destination

13a. Ordering address(es). Aquilent, Inc.

1100 West Street Laurel, Maryland 20707

Tel: 301-939-1000 Fax: 301-953-9021 ATTN: contracts@aquilent.com

13b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment address(es). Aquilent, Inc.

1100 West Street Laurel, Maryland 20707

15. Warranty provision. For the purpose of this contract, commitments, warranties and representations include, in addition to those agreed to for the entire schedule contract:

(1) Time of delivery/installation quotations for individual orders;

(2) Technical representations and/or warranties of products concerning performance, total system performance and/or configuration, physical, design and/or functional characteristics and capabilities of a product/equipment/ service/software package submitted in response to requirements which result in orders under this schedule contract.

(3) Any representations and/or warranties concerning the products made in any literature, description, drawings and/or specifications furnished by the Contractor.

The above is not intended to encompass items not currently covered by the GSA Schedule contract.

16. Export packing charges. Not applicable.

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level). Contact Contractor

18. Terms and conditions of rental, maintenance, and repair. Not applicable.

19. Terms and conditions of installation. Not applicable.

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices. Not applicable.

20a. Terms and conditions for any other services. Please see attached Terms and Conditions

21. List of service and distribution points. Not applicable.

Period Covered by Contract: 6/11/2015 – 6/10/2035

22. List of participating dealers. Not applicable

23. Preventive maintenance. Not applicable.

24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). . Not applicable

24b. Section 508 compliance information on the supplies and services in this contract are available at the following website address (URL):

http://www.aquilent.com/capabilities/user-experience-design.php

The EIT standard can be found at: www.Section508.gov/

25. Data Universal Number System (DUNS) number. 103402272

26. Aquilent is registered in the Central Contractor Registration (CCR) database (Now SAM.gov). CAGE Code 3U871 http://www.aquilent.com/capabilities/user-experience-design.php http://www.section508.gov/

Period Covered by Contract: 6/11/2015 – 6/10/2035

TERMS AND CONDITIONS APPLICABLE TO TERM SOFTWARE LICENSE

(SPECIAL ITEM NUMBER 132-32), PERPETUAL SOFTWARE LICENSES (SPECIAL ITEM NUMBER

132-33) AND MAINTENANCE AS A SERVICE (SPECIAL ITEM NUMBER 132-34) OF GENERAL

PURPOSE COMMERCIAL INFORMATION TECHNOLOGY SOFTWARE

1. INSPECTION/ACCEPTANCE

The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The ordering activity reserves the right to inspect or test any software that has been tendered for acceptance. The ordering activity may require repair or replacement of nonconforming software at no increase in contract price. The ordering activity must exercise its post acceptance rights (1) within a reasonable time after the defect was discovered or should have been discovered; and (2) before any substantial change occurs in the condition of the software, unless the change is due to the defect in the software.

2. ENTERPRISE USER LICENSE AGREEMENTS REQUIREMENTS (EULA)

Upon request, the Contractor shall provide all Enterprise User License Agreements in an editable Microsoft Office (Word) format.

3. GUARANTEE/WARRANTY

a. Unless specified otherwise in this contract, the Contractor’s standard commercial guarantee/warranty as stated in the contract’s commercial pricelist will apply to this contract. Standard OEM Commercial Warranty applies to all software

b. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

c. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

4. TECHNICAL SERVICES

The contractor, without additional charge to the ordering activity, shall provide a hot line technical support number 301.939.1336 for the purpose of providing user assistance and guidance in the implementation of the software. The technical support number is available from 9am to 5pm Eastern time.

5. SOFTWARE MAINTENANCE

a. Software Maintenance as a Service (SIN 132-34) Software maintenance as a service creates, designs, implements, and/or integrates customized changes to software that solve one or more problems and is not included with the price of the software. Software maintenance as a service includes person-to-person communications regardless of the medium used to communicate: telephone support, on-line technical support, customized support, and/or technical expertise which are charged commercially. Software maintenance as a service is billed arrears in accordance with 31 U.S.C. 3324.

Software Maintenance includes

• Monitoring and responding to Government and Industry user requests for application support across support channels (Integrated Helpdesk Module, email)

• Logging and tracking all support requests in our integrated helpdesk system

• Addressing requests/issues and bringing matter to closure with the user

• Troubleshooting reported issues and either resolving or clarifying system usage for user. This may involve analysis within the web application (via GUI/admin tools), , investigating the issue within the production environment (e.g., on server or database), and/or escalating the matter as a Change Request/Problem Report to the management and development team

Period Covered by Contract: 6/11/2015 – 6/10/2035

• Escalating non-system or non-technical (e.g., RFQ-specific) questions to applicable points-of-contact

• Proactively evaluating ticket type and content for trends or common issues in order to update operational support procedures, as well as potentially initiating system usability improvements and/or documentation updates.

• Standard bug fixes

• Includes all third-party software maintenance

• Includes application Help Desk support

• 25% license discount on software upgrades

Annual Application Maintenance and Help Desk is always 25% of the list license, independent of license discount given.

Application Maintenance does not include:

• Non-system or Non-technical (e.g. RFQ-specific) support

• Application Customizations

• Custom reporting

b. Invoices for maintenance service shall be submitted by the Contractor on a quarterly or monthly basis, after the completion of such period. Maintenance charges must be paid in arrears (31 U.S.C. 3324). PROMPT PAYMENT DISCOUNT, IF APPLICABLE, SHALL

BE SHOWN ON THE INVOICE.

6. PERIODS OF TERM LICENSES (SIN 132-32) AND MAINTENANCE (SIN 132-34)

a. The contractor shall honor orders for periods for the duration of the contract period or a lesser period of time.

b. Term licenses and/or maintenance may be discontinued by the ordering activity on thirty

(30) calendar days written notice to the contractor.

c. Annual Funding. When annually appropriated funds are cited on an order for term licenses and/or maintenance, the period of the term licenses and/or maintenance shall automatically expire on September 30 of the contract period, or at the end of the contract period, whichever occurs first. Renewal of the term license and/or maintenance orders citing the new appropriation shall be required, if the term licenses and/or maintenance is to be continued during any remainder of the contract period.

d. Cross-Year Funding Within Contract Period. Where an ordering activity’s specific appropriation authority provides for funds in excess of a 12-month (fiscal year) period, the ordering activity may place an order under this schedule contract for a period up to the expiration of the contract period, notwithstanding the intervening fiscal years.

e. Ordering activities should notify the contractor in writing 30 calendar days prior to the expiration of an order, if the term license and/or maintenance is to be terminated at that time. Orders for the continuation of term license and/or maintenance will be required if the term licenses and/or maintenance is to be continued during the subsequent period.

7. CONVERSION FROM TERM LICENSE TO PERPETUAL LICENSE Not applicable

8.

9. UTILIZATION LIMITATIONS (132-32, 132-33 AND 132-34)

a. Software acquisition is limited to commercial computer software defined in FAR Part 2.101.

b. When acquired by the ordering activity, commercial computer software and related documentation so legend shall be subject to the following as part of the End User License Agreement:

Period Covered by Contract: 6/11/2015 – 6/10/2035

(1) License Grant. Title to and Ownership of the Software and documentation shall remain with the Contractor, unless otherwise specified. Subject to the terms and conditions of this Agreement and in accordance with rights granted to Aquilent Inc. by EAS, the developer of the ECP system, Aquilent, Inc. grants to the end user a nonexclusive, nontransferable, limited right to use the software products specified on the Order Form(s) and any related reference materials, instruction guides, and operating manuals related to the software and made available to End User by Aquilent, Inc. (“Software”).

(2) Terms of Use. The Software may be used in accordance with the following terms. Software licenses are by site and by Ordering Activity. An ordering activity is defined as a cabinet level or independent ordering activity. The software may be used by any subdivision of the ordering activity (service, bureau, division, command, etc.) that has access to the site the software is placed at, even if the subdivision did not participate in the acquisition of the software. Further, the software may be used on a sharing basis where multiple agencies have joint projects that can be satisfied by the use of the software placed at one ordering activity's site. This would allow other agencies access to one ordering activity's database. For ordering activity public domain databases, user agencies and third parties may use the computer program to enter, retrieve, analyze and present data. The user ordering activity will take appropriate action by instruction, agreement, or otherwise, to protect the Contractor's proprietary property with any third parties that are permitted access to the computer programs and documentation in connection with the user ordering activity's permitted use of the computer programs and documentation. For purposes of this section, all such permitted third parties shall be deemed agents of the user ordering activity.

(3) Except as is provided in paragraph 8.b(2) above, the ordering activity shall not provide or otherwise make available the software or documentation, or any portion thereof, in any form, to any third party without the prior written approval of the Contractor. Third parties do not include prime Contractors, subcontractors and agents of the ordering activity who have the ordering activity's permission to use the licensed software and documentation at the facility, and who have agreed to use the licensed software and documentation only in accordance with these restrictions. This provision does not limit the right of the ordering activity to use software, documentation, or information therein, which the ordering activity may already have or obtains without restrictions.

(4) The ordering activity shall have the right to use the computer software and documentation with the computer for which it is acquired at any other facility to which that computer may be transferred, or in cases of disaster recovery, the ordering activity has the right to transfer the software to another site if the ordering activity site for which it is acquired is deemed to be unsafe for ordering activity personnel; to use the computer software and documentation with a backup computer when the primary computer is inoperative; to copy computer programs for safekeeping (archives) or backup purposes; to transfer a copy of the software to another site for purposes of benchmarking new hardware and/or software; and to modify the software and documentation or combine it with other software, provided that the unmodified portions shall remain subject to these restrictions.

(5) "Commercial Computer Software" may be marked with the Contractor's standard commercial restricted rights legend, but the schedule contract and schedule pricelist, including this clause, "Utilization Limitations" are the only governing terms and conditions, and shall take precedence and supersede any different or additional terms and conditions included in the standard commercial legend.

10. SOFTWARE CONVERSIONS (SIN 132-32 AND 132-33)

Period Covered by Contract: 6/11/2015 – 6/10/2035

Full monetary credit will be allowed to the ordering activity when conversion from one version of the software to another is made as the result of a change in operating system, or from one computer system to another. Under a perpetual license (132-33), the purchase price of the new software shall be reduced by the amount that was paid to purchase the earlier version. Under a term license (132-32), conversion credits which accrued while the earlier version was under a term license shall carry forward and remain available as conversion credits which may be applied towards the perpetual license price of the new version.

11. DESCRIPTIONS AND EQUIPMENT COMPATIBILITY

The Contractor shall include, in the schedule pricelist, a complete description of each software product and a list of equipment on which the software can be used. Also, included shall be a brief, introductory explanation of the modules and documentation which are offered.

12. RIGHT TO COPY PRICING

Right-to-copy licenses are not applicable.

13. DISCOUNTS

Prices shown are NET Prices.

Period Covered by Contract: 6/11/2015 – 6/10/2035

DESCRIPTION OF SERVICE OFFERING UNDER SIN 132-34

MAINTENANCE OF SOFTWARE AS A SERVICE

Maintenance Description

Software Maintenance includes

▪ Monitoring and responding to Government and Industry user requests for application support across support channels (Integrated Helpdesk Module, email)

▪ Logging and tracking all support requests in our integrated helpdesk system

▪ Addressing requests/issues and bringing matter to closure with the user

▪ Troubleshooting reported issues and either resolving or clarifying system usage for user. This may involve analysis within the web application (via GUI/admin tools), investigating the issue within the production environment (e.g., on server or database), and/or escalating the matter as a Change Request/Problem Report to the management and development team

▪ Escalating non-system or non-technical (e.g., RFQ-specific) questions to applicable points-of-contact

▪ Proactively evaluating ticket type and content for trends or common issues in order to update operational support procedures, as well as potentially initiating system usability improvements and/or documentation updates

▪ Standard bug fixes

▪ Includes all third-party software maintenance

▪ Includes application Help Desk support

▪ 25% license discount on software upgrades

▪ Annual Application Maintenance and Help Desk is always 25% of list license, independent of license discount given

Application Maintenance does not include

▪ Non-system or Non-technical (e.g. RFQ-specific) support

▪ Application Customizations

▪ Custom reporting

Period Covered by Contract: 6/11/2015 – 6/10/2035

TERMS AND CONDITIONS APPLICABLE TO PURCHASE OF CLOUD COMPUTING SERVICES

(SPECIAL ITEM NUMBER 132 40)

1. SCOPE

The prices, terms and conditions stated under Special Item Number (SIN) 132-40 Cloud Computing Services apply exclusively to Cloud Computing Services within the scope of this Information Technology Schedule.

This SIN provides ordering activities with access to technical services that run in cloud environments and meet the NIST Definition of Cloud Computing Essential Characteristics. Services relating to or impinging on cloud that do not meet all NIST essential characteristics should be listed in other SINs.

The scope of this SIN is limited to cloud capabilities provided entirely as a service. Hardware, software and other artifacts supporting the physical construction of a private or other cloud are out of scope for this SIN. Currently, an Ordering Activity can procure the hardware and software needed to build on premise cloud functionality, through combining different services on other IT Schedule 70 SINs (e.g. 132-51).

Sub-categories in scope for this SIN are the three NIST Service Models: Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). Offerors may optionally select a single sub-category that best fits a proposed cloud service offering. Only one sub-category may be selected per each proposed cloud service offering. Offerors may elect to submit multiple cloud service offerings, each with its own single sub-category. The selection of one of three sub-categories does not prevent Offerors from competing for orders under the other two sub-categories.

See service model guidance for advice on sub-category selection.

Sub-category selection within this SIN is optional for any individual cloud service offering, and new cloud computing technologies that do not align with the aforementioned three sub-categories may be included without a sub-category selection so long as they comply with the essential characteristics of cloud computing as outlined by NIST.

See Table 1 for a representation of the scope and sub-categories.

Table 1: Cloud Computing Services SIN Sub-Categories1

● Commercially available cloud computing services

● Meets the National Institute for Standards and Technology (NIST) definition of Cloud Computing essential characteristics

● Open to all deployment models (private, public, community or hybrid), vendors specify deployment models

1. Software as a Service (SaaS): Consumer uses provider’s applications on cloud infrastructure. Does not manage/control platform or infrastructure. Limited application level configuration may be available.

2. Platform as a Service (PaaS): Consumer deploys applications onto cloud platform service using provider-supplied tools. Has control over deployed applications and some limited platform configuration but does not manage the platform or infrastructure.

3. Infrastructure as a Service (IaaS):

Consumer provisions computing resources. Has control over OS, storage, platform, deployed applications and some limited infrastructure configuration, but does not manage the infrastructure.

Period Covered by Contract: 6/11/2015 – 6/10/2035

TERMS AND CONDITIONS APPLICABLE TO

INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

(SPECIAL ITEM NUMBER 132-51) AND ELECTRONIC COMMERCE (EC) SERVICES (SPECIAL ITEM

NUMBER 132-52)

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 132-51 Information

Technology Professional Services and Special Item Number 132-52 Electronic Commerce Services apply exclusively to IT/EC Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the Ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

d. The above procedures do not apply to Time and Material or labor hour orders.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT/EC Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

a. The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued

Period Covered by Contract: 6/11/2015 – 6/10/2035 under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the

Termination for Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the

Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

d. If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4

CONTRACT TERMS AND CONDITIONS COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I

OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials and labor-hour contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT/EC Services.

9. INDEPENDENT CONTRACTOR

All IT/EC Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions “Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

Period Covered by Contract: 6/11/2015 – 6/10/2035

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT/EC services.

Progress payments may be authorized by the ordering activity on individual orders if appropriate.

Progress payments shall be based upon completion of defined milestones or interim products.

Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009), (Alternate I – OCT 2008) (Deviation I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009), (Alternate I – OCT 2008) (Deviation – FEB 2007)) applies to labor-hour orders placed under this contract. 52.216- 31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e) (3), insert the following provision:

a. The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

b. The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the

FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

Period Covered by Contract: 6/11/2015 – 6/10/2035

16. DESCRIPTION OF IT/EC SERVICES AND PRICING

A description of the IT/EC Professional Services and applicable pricing is included in the following pricing pages.

Period Covered by Contract: 6/11/2015 – 6/10/2035

DESCRIPTION OF SERVICE OFFERINGS UNDER SIN 132-51 INFORMATION TECHNOLOGY

PROFESSIONAL SERVICES

Aquilent has defined descriptions for all applied technical employees. These descriptions are used for: to provide guidelines for establishing an employee’s responsibilities based on amount and type of previous experience.

DEFINITION OF TERMS

Bachelor Degree: A Bachelor of Science or a Bachelor of Arts degree from an accredited college.

Related Experience: Prior work experience in the same field as currently applied.

Related Major: A major concentration of courses directly related to the type of work to be performed by an individual in a specific position. For a position in software development, the following majors are considered related:

▪ Computer Science

▪ Electrical Engineering

▪ Mathematics

▪ Physics

Any other technical degree, so long as a substantial number of credits were obtained in the above-named academic disciplines, may also be considered.

Software Program: An executable collection of subroutines.

Software Subsystem: A major component of a software system, comprising several computer programs that interface with one another or the outside world.

Software System: A collection of computer programs or software subsystems that comprise a working, standalone software solution to a customer's needs.

Unrelated Experience: Previous work experience not directly related to the work requirements of a specific position.

Period Covered by Contract: 6/11/2015 – 6/10/2035

Title: Business Analyst 1 (B1)

Minimum General Experience:

6 months of professional experience in a related field OR

1 years of professional experience in a related field OR

2 years of professional experience in a related field

Minimum Education:

Bachelor's Degree or higher in a related major

Bachelor's Degree or higher in an unrelated major

No degree requirement

Functional Responsibility:

Primary responsibilities include:

▪ Defines business processes and business requirements related to enabling information technology solutions

▪ Identifies and documents functional requirements for business architecture design with use cases and other techniques

▪ Documents an organization’s current business process flows

▪ Develops project documentation and user training materials according to program specifications

▪ Helps application development teams interpret requirements

Title: Business Analyst 2 (B2)

Minimum General Experience:

2 years of professional experience in a related field OR

4 years of professional experience in a related field OR

6 years of professional experience in a related field

Minimum Education:

a Bachelor's

Degree or higher in a related major a Bachelor's Degree or higher in an unrelated major

No Degree Required

Functional Responsibility:

Primary responsibilities include:

▪ Understands information flows and process architecture necessary for implementation of information technology business solutions

▪ Defines business processes and business requirements related to enable information technology solutions

▪ Identifies and documents functional requirements for business architecture design with use cases and other techniques

▪ Documents an organization’s current business process flows and recommends improvements for implementation through an information technology solution

▪ Develops project documentation and user training materials according to program specifications

▪ Conducts implemented solution training sessions for users and other information technology representatives

▪ Prepares communications plans

Title: Business Analyst 3 (B3)

Experience:

4 years of professional experience in a related field OR

6 years of professional experience in a related field OR

8 years of professional experience in in a related field

Minimum Education:

Bachelor's Degree or higher in a related major

Bachelor's Degree or higher in an unrelated major

No Degree Required

Functional Responsibility:

Primary responsibilities include:

▪ Understands information flows and process architecture necessary for implementation of information technology business solutions

▪ Defines business processes and business requirements related to enable information technology solutions

▪ Identifies and documents functional requirements for business architecture design with use cases and other techniques

▪ Documents an organization’s current business process flows and recommends improvements for implementation through an information technology solution

▪ Develops project documentation and user training materials according to program specifications

▪ Conducts implemented solution training sessions for users and other information technology representatives

▪ Prepares communications plans

Title: Business Analyst 4 (B4)

Experience:

6 years of professional experience in a related field OR

8 years of professional experience in a related field OR

10 years of professional experience in a related field

Minimum Education:

Bachelor's Degree or higher in a related major

Bachelor's Degree or higher in an unrelated major

No Degree Required

Functional Responsibility:

Primary responsibilities include:

▪ Has strong understanding of information flows and process architecture necessary for implementation of information technology business solutions

▪ Defines and reviews business processes and business requirements to enable information technology solutions

▪ Identifies, documents, and reviews functional requirements for business architecture design with use cases and other techniques

▪ Documents and reviews an organization’s current business process flows and recommends improvements for implementation through an information technology solution

▪ Develops and reviews project documentation and user training materials according to program specifications

▪ Conducts implemented solution training sessions for users and other information technology representatives

▪ Prepares communication plans

▪ Develops and executes change management plans

Title: Business Analyst 5 (B5)

Experience:

6 years of professional experience in a related field OR

9 years of professional experience in a related field OR

12 years of professional experience in a related field

Minimum Education:

Bachelor's Degree or higher in a related major

Bachelor's Degree or higher in an unrelated major

No Degree Required

Functional Responsibility:

Primary responsibilities include:

▪ Has strong understanding of information flows and process architecture necessary for implementation of information technology business solutions

▪ Collaborates with information technology project sponsors and other stakeholders to define organizational goals and strategies for achieving them.

▪ Coordinates an organization’s strategic planning process. Develops strategic plans

▪ Helps align project deliverables with stakeholder organizational goals

▪ Develops, reviews, and executes change management plans

▪ Coordinates financial and strategic analyses. Assesses current and planned initiatives. Completes business cases. Collects data to support build-buy decisions

▪ Conducts competitive analyses and industry benchmarking. Conducts market and customer research. Develops product-marketing strategies

▪ Reviews business process models, business requirements, functional requirements, training materials, and communication plans related to information technology solutions

Title: Clerical/Administrative Assistant (ADM)

Experience:

6 months of experience in a related industry

Minimum Education: High School Diploma

Functional Responsibility:

Primary responsibilities include:

▪ Performs administrative tasks on an as-needed basis

▪ Applies general knowledge in the use of standard office equipment and software applications

▪ Helps prepare and send deliverables to customer

Title: Cloud Administrator 1 (CADM1)

Experience:

6 years of professional experience in a related field OR

8 years of professional experience in a related field OR

10 years of professional experience in a related field

Minimum Education:

Bachelor's Degree or higher in a related major

Bachelor's Degree or higher in an unrelated major

No degree requirement

Functional Responsibility:

Primary responsibilities include:

▪ Supports Cloud Architect in meeting with customer to determine project requirements

▪ Provides full-range of cloud administration, configuration, and maintenance support

▪ Keeps the customer and Aquilent management informed of project status on a regular basis

Title: Cloud Administrator 2 (CADM2)

Experience:

8 years of professional experience in a related field OR

10 years of professional experience in a related field OR

12 years of professional experience in a related field

Minimum Education:

Bachelor's Degree or higher in a related major

Bachelor's Degree or higher in an unrelated major

No Degree Required

Functional Responsibility:

Primary responsibilities include:

▪ Supports Cloud Architect in meeting with customer to determine project requirements

▪ Provides full-range of cloud administration, configuration, and maintenance support

▪ Creates and/or maintain cloud accounts

▪ Modifies existing cloud accounts based on the evolution of the customer requirements

Title: Cloud Administrator 3 (CADM3)

Experience:

9 years of professional experience in a related field OR

13 years of professional experience in a related field OR

15 years of professional experience in a related field

Minimum Education:

Bachelor's Degree or higher in a related major

Bachelor's Degree or higher in an unrelated major

No Degree Required

Functional Responsibility:

Primary responsibilities include:

▪ Works in conjunction with Cloud Architect in meeting with customer to determine project requirements

▪ Provides full-range of cloud administration, configuration, and maintenance management

▪ Oversees the creation and/or maintenance of cloud accounts

▪ Modifies existing cloud accounts based on the evolution of the customer requirements

Title: Cloud Architect 1 (CARC1)

Experience:

6 years of professional experience in a related field OR

8 years of professional experience in a related field OR

10 years of professional experience in a related field

Minimum Education:

Bachelor's Degree or higher in a related major

Bachelor's Degree or higher in an unrelated major

No Degree Required

Functional Responsibility:

Primary responsibilities include:

▪ Assists in the cloud requirements analysis, conceptual design, detailed design, and implementation of a cloud project

▪ Assists in the migration of a cloud effort

▪ Generates requisite cloud documentation

Title: Cloud Architect 2 (CARC2)

Experience:

8 years of professional experience in a related field OR

10 years of professional experience in a related field OR

12 years of professional experience in a related field

Minimum Education:

Bachelor's Degree or higher in a related major

Bachelor's Degree or higher in an unrelated major

No Degree Required

Functional Responsibility:

Primary responsibilities include:

▪ Assists in the cloud requirements analysis, conceptual design, detailed design, and implementation of a cloud project

▪ Assists in the migration of a cloud effort

▪ Generates requisite cloud documentation

▪ Generates customer design review materials and present at customer design reviews

Title: Cloud Architect 3 (CARC3)

Experience:

10 years of professional experience in a related field OR

12 years of professional experience in a related field OR

14 years of professional experience in a related field

Minimum Education:

Master’s Degree or higher in a related major

Bachelor's Degree or higher in an unrelated major

No Degree Required

Functional Responsibility:

Primary responsibilities include:

▪ Oversees the cloud requirements analysis, conceptual design, detailed design, and implementation of a cloud project

▪ Oversees the migration of a cloud effort

▪ Generates/approves requisite cloud documentation

▪ Generates customer design review materials and presents at customer

Title: Cloud Architect 4 (CARC4)

Experience:

12 years of professional experience in a related field OR

14 years of professional experience in a related field OR

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