MAS - Development Consultants Incorporated - GS35F354GA

General Services Administration

Federal Supply Service

Multiple Award Schedule (MAS) Pricelist

General Purpose Commercial Information Technology Equipment, Software, and Services

Development

Consultants

Incorporated

(DCI)

Phone: (855) 746-5324,,70

Email: IT70@devconinc.com www.devconinc.com

Woman-Owned Small Business (WOSB)

Woman-Owned Small Business

(EDOSB)

SBA Certified SDB

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

For more information on ordering from Federal Supply Schedules, visit: https://www.gsa.gov/technology/technology-purchasing-programs/it-schedule-70

Contract Number: GS35F354GA

Contract Period: 04/06/2017 - 04/05/2027

Prices Effective: 04/06/2017 - 04/05/2027

Effective: 03/30/2022

SIN 518210C - Cloud and Cloud-Related IT Professional Services

SIN 54151S - Information Technology (IT) Professional Services

SIN OLM - Order-Level Materials (OLM)

Development Consultants Incorporated (DCI) provides a full range of IT services including, cloud strategy and migration, DevOps, DevSecOps, and engineering professional services. Our robust portfolio of cloud service offerings includes cloud security compliance, governance, certification, accreditation, and Authorization to Operate (ATO) for national defense, homeland security, criminal justice, intelligence, law enforcement, and civilian information systems.

For more information, please visit www.devconinc.com.

mailto:IT70@devconinc.com http://www.devconinc.com/ https://www.gsa.gov/technology/technology-purchasing-programs/it-schedule-70 https://www.gsa.gov/technology/technology-purchasing-programs/it-schedule-70 http://www.devconinc.com/

Development Consultants Incorporated (DCI)

Contract # GS35F354GA

Table of Contents

CUSTOMER INFORMATION:

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL

SERVICES (SPECIAL ITEM NUMBER 54151S)

54151S PROFESSIONAL SERVICES DESCRIPTION

54151S PROFESSIONAL SERVICES LABOR CATEGORY DESCRIPTIONS

Application Architect I

Application Architect II

Continuous Integration Engineer I

Configuration Management Analyst II

Database Administrator Senior

Enterprise Architect

Help Desk Support I

Help/Service Desk Support II

Infrastructure Engineer I

Infrastructure Engineer II

Infrastructure Engineer III

Project Lead/Manager I

Project Lead/Manager II

Senior Applications Developer

Senior Systems Engineer I or Sr. Systems Engineer

Senior Systems Engineer II

Senior Systems Engineer III

Social Media Analyst

Subject Matter Expert I

Subject Matter Expert II

Subject Matter Expert III

System Administrator I

System Administrator II

Test Engineer I

Test Engineer II

54151S PROFESSIONAL SERVICES PRICE LIST

GOVERNMENT SITE RATES w/IFF

CONTRACTOR SITE RATES w/IFF

SCA MATRIX

TERMS AND CONDITIONS APPLICABLE TO PURCHASE OF CLOUD COMPUTING PRODUCTS AND

CLOUD RELATED IT PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 518210C)

518210C CLOUD RELATED IT PROFESSIONAL SERVICES

LABOR CATEGORY DESCRIPTIONS

Cloud Architect

Cloud Engineer

Cloud Operations

518210C CLOUD IT PROFESSIONAL SERVICES PRICE LIST

GOVERNMENT SITE RATES w/IFF

CONTRACTOR SITE RATES w/IFF

518210C CLOUD COMPUTING SERVICES PRICE LIST

Order Level Materials (OLM)

BEST VALUE

BLANKET PURCHASE AGREEMENT

FEDERAL SUPPLY SCHEDULE

(CUSTOMER NAME)

BLANKET PURCHASE AGREEMENT

CUSTOMER INFORMATION:

1a. Awarded Special Item Numbers (SINSs):

SIN Description

OLM Order-Level Materials (OLM)

518210C Cloud and Cloud-related IT Professional Services

54151S Information Technology Professional Services

1b. Lowest priced model number and lowest unit price for that model for each SIN: See SIN-specific pricing tables.

SIN Model & Pricing

OLM Determined at the delivery/task order level

518210C See Price List Below

54151S See Price List Below

1c. Description of all corresponding commercial job titles, experience, functional responsibility, and education: See SIN-specific labor category description.

2. Maximum order: $500,000 (Maximum order threshold is not the ceiling on order size)

SIN Amount

OLM Determined at the delivery/task order level

518210C $500,000 per order

54151S $500,000 per order

If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Please contact DCI for a better price prior to placing the order. DCI may: 1) Offer a new lower price, 2) Offer the lowest price available under the contract, or 3) Decline the order within five (5) business days. A delivery order may be placed against the Schedule contract even though it exceeds the Maximum Order, in accordance with the Maximum Order provisions contained in the Schedule.

3. Minimum order: $100.00

4. Geographic coverage (delivery area): The Geographic Scope of Contract will be domestic delivery only.

5. Point(s) of production (city, county, and State or foreign country): Not Applicable

6. Discount from list prices or statement of net price: Prices shown herein are NET Prices, IFF is added.

7. Quantity discounts: Discounts may be negotiated at the delivery/task order level.

8. Prompt payment terms: Net 30 Days*. Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

The Contractor, upon completion of the work ordered, shall submit invoices monthly for recurring services performed during the preceding month. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products.

*For Firm Fixed Price (FFP) orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted.

Progress payments shall be made only when authorized by the order. For Time and Materials (T&M) orders or Labor Hour (LH) orders, the Payments under T&M and LH Contracts at FAR 52.232-7 (DEC

2002), (Alternate II–Feb 2002) (Deviation- May 2003) applies to T&M orders placed under this contract.

For LH orders, the Payment under T&M and LH Contracts at FAR 52.232-7 (DEC 2002), (Alternate II–

Feb 2002) (Deviation–May 2003)) applies to labor-hour orders placed under this contract.

9a. Government purchase cards are accepted at or below the micro-purchase threshold.

9b. Government purchase cards are not accepted above the micro-purchase threshold.

10. Foreign items: None

11a. Time of delivery: Specified in negotiated delivery/task orders.

11b. Expedited delivery: Specified in negotiated delivery/task orders.

11c. Overnight and 2-day delivery: Not Applicable.

11d. Urgent requirements: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering agency, agencies are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering agency, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

12. FOB point(s): Destination

13a. Ordering address:

Development Consultants, Incorporated

24940 Patrick brush Run Road

Marysville, OH 43040

Phone: (855) 746-5324,,70

Email: orders@devconinc.com

13b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment address: Should EFT be unavailable; the remittance address is as follows:

Development Consultants Incorporated

24940 Patrick brush Run Road, Marysville, OH 43040

Phone: (855) 746-5324

Email: acconting@devconinc.com

15. Warranty provision: Provision for any appropriate and applicable warranties shall be specifically identified in individual orders.

16. Export packing charges: Not Applicable mailto:orders@devconinc.com mailto:acconting@devconinc.com

17. Terms and conditions of Government purchase card acceptance: Development Consultants

Incorporated (DCI) accepts government commercial credit cards in accordance with government commercial credit card program guidelines.

18. Terms and conditions of rental, maintenance, and repair: Not Applicable

19. Terms and conditions of installation: Not Applicable

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices: Not Applicable

20a. Terms and conditions for any other services: Not Applicable

21. List of service and distribution points: Not Applicable

22. List of participating dealers: Not Applicable

23. Preventive maintenance: Not Applicable

24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

24b. Section 508 compliance for Electronic and Information Technology (EIT):

If applicable, Development Consultants Incorporated (DCI) will comply with all applicable Section 508 requirements as specified for each Task Order placed against this contract vehicle.

The EIT standard can be found at: www.Section508.gov

25. Data Universal Number System (DUNS) number: 042292750

26. Notification regarding registration in System for Award Management (SAM) database:

Development Consultants Incorporated has an active registration in the System for Award Management

(SAM) database.

http://www.section508.gov/

****NOTE: All non-professional labor categories must be incidental to, and used solely to support professional services, and cannot be purchased separately.

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information Technology

Professional Services apply exclusively to IT Professional Services within the scope of this Information Technology

Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of

Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

TERMS AND CONDITIONS APPLICABLE TO INFORMATION

TECHNOLOGY (IT) PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER

54151S)

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel

Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established

Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the

Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for

Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting

Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the

Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with 552.212-4 CONTRACT TERMS AND CONDITIONS–COMMERCIAL ITEMS (JAN 2017)

(DEVIATION – FEB 2007) (DEVIATION - FEB 2018) for Firm-Fixed Price orders; or GSAR 552.212-4

CONTRACT TERMS AND CONDITIONS-COMMERCIAL ITEMS (JAN 2017) (DEVIATION - FEB 2018)

(ALTERNATE I -JAN 2017) (DEVIATION -FEB 2007) for Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data

– General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent

Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the

Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and

Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-

Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I –

FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-

Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

a. The Contractor shall provide a description of each type of IT Service offered under Special Item Numbers

54151S IT Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

54151S PROFESSIONAL SERVICES DESCRIPTION

Development Consultants Incorporated (DCI) is a woman-owned small business with outstanding technical competency and exceptional past performance. We offer the Government a low risk, cost-effective, standard of excellence backed by over two decades of experience. DCI is compliant with National Institute of Standards and

Technology (NIST) 800-171, certified compliant with ISO 9001:2015 for Quality Management, ISO 20001:2018 for

Service Management, and ISO 27001:2013 for Information Security Management.

Development Consultants Incorporated offers Information Technology expertise, including, but not limited to the following specializations:

Cloud Strategy, Architecture, and Engineering We design and implement large scale enterprise cloud data centers that comply with the latest NIST, FIPS, OMB, and FedRAMP standards. We provide physical to cloud migration services, as well as hybrid cloud solutions to securely connect our customers to the cloud. We design solutions that scale to meet dynamic capacity requirements including serverless cloud solutions that only incur cost when accessed.

Software Engineering Services

We provide test driven software development to satisfy the most demanding technical requirements with agility and eloquence. Our software processes utilize highly automated continuous integration and delivery that minimize overhead and maximize productivity. We offer a full range of software lifecycle services that encompass everything from inception to production. Our development services include software design, coding, performance testing, security testing, ongoing maintenance, re-factoring/re-engineering, and comprehensive data migration services.

Performance Engineering We offer comprehensive performance engineering solutions, including nearly infinitely scalable load testing of application, database, and infrastructure resources. Application optimization includes design analysis, code reviews, code profiling, and code performance/scalability optimization. Our database optimization services include improving the efficiency of queries, indices, execution plans, transaction containment boundaries, transaction isolation levels, and cache performance. Our infrastructure tuning services include network topology analysis, geographically redundant load balancing, vertical and horizontal scaling optimization, OS/container performance optimization, and middleware performance improvement.

DevSecOps Our DevSecOps automation enhances governance, oversight, security, and accountability while improving efficiency in the software development and infrastructure-as-code release process. Our continuous integration and continuous delivery pipelines include comprehensive automated unit, functional, and security testing. Static tests

(white-box) include unit testing with code coverage, cyclomatic complexity analysis, and adherence to code style and standards. Automated dynamic testing (black-box) includes performance monitoring, security profiling and penetration testing to identify potential run time attack vectors, vulnerabilities, and defects.

Enterprise Architecture Cloud services are the most significant advancement in IT since the Internet. The rapid advancement of clou technologies makes it increasingly difficult for traditional Enterprise Architecture (EA) to keep pace. The cloud service revolution requires a paradigm shift EA to enable enterprise customers to maximize emergent opportunities while minimizing risk to the enterprise. That paradigm is available in Agility. Our experience architects integrate architectural patterns that promote agility, consistency, improve functionality, and reduce entropy throughout the enterprise. We provide an agile and iterative approach to long term strategic planning that improves and simplifies all Information technology domains including development, infrastructure, governance, and security. We collaborate with our customers’ and technology partners to develop, and improve associated management processes including governance, process automation, toolset management, across the enterprise.

Data Science Our data scientists help customers identify patterns, trends, and associations in extremely large data sets through distributed computation and storage technologies and cloud services. We specialize in analysis, capture, curation, search, and visualization of data sets whose complexity transcends traditional data processing mechanisms. We provide the cloud infrastructure and analytical skills necessary to improve our customers’ capability to manage the volume, variety, and velocity of their information assets.

Project Management We manage projects with agility. Agility is an extension of the divide and conquer algorithm. The divide and conquer algorithm recursively deconstructs a problem into smaller related sub-problems, until the sub-problems are simple enough to solve directly. By incorporating high-frequency customer interaction with continual feedback, we ensure that we consistently conforming to customer expectations, schedules, and deliverables. We apply Agility not only to development operations, but throughout our portfolio of services.

54151S PROFESSIONAL SERVICES LABOR CATEGORY DESCRIPTIONS

Application Architect I Functional Responsibility: Responsible for the design and development of new software products. Provides guidance and leadership to the development team on designing complex software systems. Acts as a high level technical expert and addresses issues relating to systems integration and compatibility. Works with project managers, developers, and end users to ensure application designs meet business requirements.

Education Requirements: Bachelor’s degree in Computer Science or equivalent field

Minimum/General Experience: Five years of experience

Application Architect II Functional Responsibility: Responsible for the design and development of new software products. Provides guidance and leadership to the development team on designing complex software systems. Acts as a high level technical expert and addresses issues relating to systems integration and compatibility. Works with project managers, developers, and end users to ensure application designs meet business requirements. Estimates size and schedule for software enhancements. Reviews existing programs and assists in making refinements, reducing operating time and improving current techniques. Responsible for program design, coding, testing, debugging and documentation. Instructs, directs, and checks the work of other task personnel. Responsible for quality assurance review and the evaluation of existing and new software products.

Minimum/General Experience: Eight years of experience

Continuous Integration Engineer I Functional Responsibility: Develops and documents configuration management processes and procedures to meet the scope and complexity of systems. Maintains the CM environment and performs change control and configuration audits consistent with industry standards. Controls the change process so that only approved and validated changes are incorporated and promoted from Dev to QA to Prod. Implements version control process for hardware and software systems. Provides guidance on the selection and use of configuration management tools to store, track, and manage configuration artifacts. Creates build scripts and promotes those scripts within the software build process. Ensures that the development, test and production environments are identical in configuration to avoid inconsistencies with in environments.

Education Requirements: BA/BS in Computer Science, or equivalent experience

Minimum/General Experience: Seven years of experience

Configuration Management Analyst II Functional Responsibility: Develops and documents configuration management processes and procedures to meet the scope and complexity of systems. Maintains the CM environment and performs change control and configuration audits consistent with industry standards. Controls the change process so that only approved and validated changes are incorporated and promoted from Dev to QA to Prod. Implements version control process for hardware and software systems. Provides guidance on the selection and use of configuration management tools to store, track, and manage configuration artifacts. Creates build scripts and promotes those scripts within the software build process. Ensures that the development, test and production environments are identical in configuration to avoid inconsistencies with in environments. Directs and provides guidance to junior staff on configuration management related tasks.

Education Requirements: BA/BS in Computer Science, or equivalent experience

Minimum/General Experience: Ten years of experience

Database Administrator Senior

Functional Responsibility: Responsible for the configuration, installation, upgrade, migration, and maintenance of databases. Responsible for quality control and audits of databases to confirm the accuracy and functionality of data.

Monitors database systems and resources to ensure that the database is available and performing at the optimum level. Performs backups, maintains logs; installs database software upgrades; restores and/or recovers data as needed. Consults on a variety of database integration issues including migration between disparate databases, maintenance/conversion and capacity planning. Works with management to develop database strategies based on customers’ requirements. Recommends testing and tuning of databases to increase functionality and efficiency.

Education Requirements: BS in Computer Science, or equivalent experience.

Minimum/General Experience: Five to seven years of experience

Enterprise Architect Functional Responsibility: Responsible for the long-term strategic planning of IT systems to improve functionality and efficiency. Provides guidance on integration and synchronization of disparate technologies to improve cost and increase productivity. Develops policies, standards and guidelines that direct the selection/development, implementation and use of technologies. Collaborates with other IT stakeholders to provide an architecture solution that is reliable, adaptable and scalable. Addresses risks associated with IT assets through the development, use and recommendation of appropriate standards and security policies. Analyses technology trends relating to security, infrastructure, and development, and provides technical vision. Collaborates with senior level technical staff to integrate project requirements while complying with industry’s standard practices and SOA methodologies.

Documents and presents SOA methodologies, other architectural principles and technical solutions to senior staff and IT stakeholders.

Education Requirements: Bachelor's Degree in Information Technology or equivalent field of study

Minimum/General Experience: Ten years of IT related experience or equivalent knowledge, training, and experience

Help Desk Support I Functional Responsibility: Provides technical support via phone and /or email to local and off-site users. Analyzes and responds to incidents and determines the level of support required. Collaborates with users to diagnose problems, investigate causes, and recommend solutions. Resolves issues within the scope specified in specific

SLA’s or escalates the calls to the appropriate service level queue for resolution. Records incidents and maintains a database of all occurrences requesting technical assistance. Coordinates with internal support staff and/or with vendors to resolve problems. Participates in meeting with support and operations staff and provides feedback on support related issues.

Education Requirements: BA/BS

Minimum/General Experience: Two years

Help/Service Desk Support II Functional Responsibility: Supervises support staff schedules and assigns support activities based on staff capability. Provides technical support via phone and /or email to local and off-site users. Analyzes and responds to incidents and determines the level of support required. Collaborates with users to diagnose problems, investigate causes, and recommend solutions. Resolves issues within the scope specified in specific SLA’s or escalates the calls to the appropriate service level queue for resolution. Reviews incidents and incident database to ensure that problems are resolved efficiently. Coordinates with internal support staff and/or with vendors to resolve problems.

Follows up with end users and customers to make sure that incidents are resolved in a timely manner. Participates in meeting with support and operations staff and provides feedback on support related issues.

Education Requirements: BA/BS

Minimum/General Experience: Five years

Infrastructure Engineer I Functional Responsibility: Responsible for the design, implementation and maintenance of physical systems including servers, storage arrays, network devices and data centers. Installs, configures and maintains virtual hosts, operating systems, applications and databases. Documents IT infrastructure standards, processes and procedures.

Schedules and coordinates infrastructure maintenance outages with all key stakeholders to ensure high availability of operations. Provides periodic status updates on scheduled maintenance and upgrade of all infrastructure systems.

Troubleshoots hardware, network, software and application issues to identify bottleneck in operations and provides recommendations to ensure optimum performance and continuity of critical systems. Provides tier 3 support as needed.

Education Requirements: Bachelor’s degree or higher in Computer Science or equivalent field

Minimum/General Experience: Six years of engineering experience

Infrastructure Engineer II Functional Responsibility: Responsible for the design, implementation and maintenance of physical systems including servers, storage arrays, network devices and data centers. Installs, configures and maintains virtual hosts, operating systems, applications and databases. Develops and presents IT infrastructure standard operating procedures to senior management. Provides periodic status updates on scheduled maintenance and upgrade of all infrastructure systems. Schedules and coordinates infrastructure maintenance outages with all key stakeholders to ensure high availability of operations. Troubleshoots hardware, network, software and application issues to identify bottleneck in operations and provides recommendations to ensure optimum performance and continuity of critical systems.

Minimum/General Experience: Ten years of engineering experience

Infrastructure Engineer III Functional Responsibility: Serves as technology expert and provides guidance to junior team members. Oversees the design, implementation and maintenance of physical systems including servers, storage arrays, network devices and data centers. Provides guidance on installation, configuration and maintenance of virtual hosts, operating systems, applications and databases. Maintains ownership of high availability, high security IT operations. Develops and presents IT infrastructure standard operating procedures to senior management. Reviews and approves periodic status updates on scheduled maintenance and upgrade of all infrastructure systems. Troubleshoots hardware, network, software and application issues to identify bottleneck in operations and provides recommendations to ensure optimum performance and continuity of critical systems

Minimum/General Experience: Fifteen years of engineering experience in a leadership role

Project Lead/Manager I Functional Responsibility: Responsible for all aspects of project development and implementation from original inception to final completion. Serves as a single point of contact. Interfaces with all parties involved in the project including developers, administrators, engineers and customers. Gathers customers’ requirements and establish project scope and objectives. Prepares detailed schedules, project estimates, and status reports. Allocates resources to facilitate the successful completion of projects. Responsible for project tracking and analysis. Prepares deliverables and ensures adherence to quality standards. Manages the integration of vendor tasks, and evaluates vendor deliverables. Provides recommendations and takes action to resolve any management related issues.

Education Requirements: Bachelor’s degree or equivalent

Minimum/General Experience: Six years of project management or task lead experience

Project Lead/Manager II Functional Responsibility: Responsible for all aspects of project development and implementation from original inception to final completion. Serves as a single point of contact. Interfaces with all parties involved in the project including developers, administrators, engineers and customers. Gathers customers’ requirements and establish project scope and objectives. Prepares detailed schedules, project estimates, and status reports. Allocates resources to facilitate the successful completion of projects. Coordinates and conducts meetings and is responsible for project tracking and analysis. Reviews deliverables and ensures adherence to quality standards. Manages the integration of vendor tasks, and evaluates vendor deliverables. Provides recommendations and takes action to resolve any management related issues.

Education Requirements: Bachelor’s degree or equivalent

Minimum/General Experience: Ten years of project management or task lead experience

Senior Applications Developer Functional Responsibility: Develops, tests and debugs code. Works with technical staff to identify, troubleshoot and solve problems related to software. Responds to software code defects and performance bottlenecks and suggests improvements. Schedules and applies code fixes and patches to improve performance and functionality.

Interfaces with end users and resolves any customer complaints. Collaborates with other development staff to prepare software user manuals. Monitors and reports any software related issues to senior staff and makes suggestions for enhancements.

Senior Systems Engineer I or Sr. Systems Engineer Functional Responsibility: Responsible for the design and implementation of new systems. Performs a variety of tasks related to systems design, integration and implementation. Provides quality assurance review and the evaluation of new and existing software and hardware. Coordinates with senior management and technical personnel to ensure problem resolution and customer satisfaction.

Education Requirements: Bachelor’s degree in Computer Science, Engineering or equivalent field of study

Senior Systems Engineer II Functional Responsibility: Responsible for the design and implementation of new systems. Performs a variety of tasks related to systems design, integration and implementation. Provides quality assurance review and the evaluation of new and existing software and hardware. Coordinates with senior management and subordinate technical personnel to ensure problem resolution and customer satisfaction. Makes recommendations, if needed, for approval of major systems integration. Prepares milestone status reports and delivers presentations on the system concept to colleagues, subordinates, and end user representatives.

Education Requirements: Bachelor’s degree in Computer Science, Engineering or equivalent field of study

Minimum/General Experience: Seven years of experience

Senior Systems Engineer III Functional Responsibility: Responsible for the design and implementation of new systems. Performs a variety of tasks related to systems design, integration and implementation. Provides quality assurance review and the evaluation of new and existing software and hardware. Supervises and coordinates with subordinate technical personnel to ensure problem resolution and customer satisfaction. Makes recommendations, if needed, for approval of major systems integration. Prepares milestone status reports and deliveries/presentations on the system concept to senior staff, and end user representatives.

Education Requirements: Bachelor’s degree in Computer Science, Engineering or equivalent field of study

Social Media Analyst Functional Responsibility: Develops, posts and maintains social media content that confirms to customer’s standards and monitors customer reputation. Plans and implements social media marketing campaigns that increase customers’ social media presence. Conducts surveys and provides analytics across a variety of social media channels. Identifies performance, trends, and opportunities within various social media environments. Compiles metrics related to social media issues and presents qualitative and quantitative reports/findings to stakeholders.

Collaborates with internal staff and customers to create content that is appropriate and engaging.

Education Requirements: Bachelor’s degree

Minimum/General Experience: Two to three years of experience.

Subject Matter Expert I Functional Responsibility: Responsible for planning, researching, developing, and evaluating complex Information

Technology tasks. Responsible for providing technical guidance and analysis of highly specialized applications and environments. Provides high-level systems analysis, design, integration, and implementation expertise. Responsible for providing expert advice and insight on complex problems that require in-depth knowledge of the subject matter for successful implementation.

Education Requirements: Master’s degree in Computer Science or Engineering or Bachelor’s degree in Computer

Science or Engineering with five years of experience

Subject Matter Expert II Functional Responsibility: Provides significant technical knowledge and analysis of highly specialized applications and environments. Provides high-level systems analysis, design, integration, and implementation expertise. Advices on complex problems that require in-depth knowledge of the subject matter for successful implementation. Participates as needed in all phases of the software development life-cycle including planning, design, development, testing, integration, support and documentation.

Education Requirements: Master’s degree in Computer Science or Engineering or Bachelor’s degree in Computer

Science or Engineering with seven years of experience

Minimum/General Experience: Twelve years of experience

Subject Matter Expert III Functional Responsibility: Provides high-level subject matter proficiency for work defined in specific tasks.

Provides technical expertise on highly specialized information technology applications, operational environments and systems. Advices on complex problems that require in-depth knowledge of the subject matter for successful design, integration, and implementation. Participates as needed in all phases of the software development life-cycle including planning, design, development, testing, integration, support and documentation.

Education Requirements: Master’s degree in Computer Science or Engineering or Bachelor’s degree in Computer

Science or Engineering with ten years of experience

Minimum/General Experience: Fifteen years of experience

System Administrator I Functional Responsibility: Responsible for the functionality, efficiency, and maintenance of one or more operating systems. Responsible for installing, configuring, monitoring, identifying and addressing operating system issues.

Performs necessary software installations, updates and maintains systems in accordance with established policies and procedures. Monitors and configures operating systems to achieve optimum level of performance. Ensures system efficiency by evaluating, implementing, and managing appropriate software and hardware solutions.

Responsible for scheduling system backups and database archiving. Performs necessary hardware and software audits to ensure compliance with policies, and configuration guidelines. Develops and maintains a standard operating procedure manual. Maintains comprehensive operating manual and support documentation for hardware and software systems.

Education Requirements: Bachelor’s degree in Computer Science or related field

Minimum/General Experience: Four years of experience

System Administrator II Functional Responsibility: Responsible for the functionality, efficiency and maintenance of one or more operating systems. Responsible for installations, configuration and maintenance of systems to ensure operational efficiency.

Supervises and delegates software installations, updates and maintenance of systems to conform with established policies and procedures. Coordinates and assigns various system administration tasks to personnel and evaluates their performance. Collaborates with architecture and development teams and makes recommendations for operating system enhancements to improve the reliability, scalability and performance of the system.

Education Requirements: Bachelor’s degree in Computer Science or related field

Minimum/General Experience: Six years of experience

Test Engineer I Functional Responsibility: Responsible for the creation and automation of test plans and scripts for various testing environment including but not limited to load, performance, system, regression. Consults with developers, engineers and recommends the appropriate test requirements. Identifies potential software and hardware shortfalls and risks, and recommends mitigation strategies. Collaborates with application developers, engineers and administrators to isolate and fix any bottlenecks in application/system performance and functionality. Prepares reports and documentation to convey the results and test findings.

Education Requirements: BA/BS in Computer Science or related field

Minimum/General Experience: Two years of testing experience

Test Engineer II Functional Responsibility: Oversees the creation of test plans and scripts for various testing environment.

Coordinates the effort of subordinates test staff, developers, and engineers, and authorizes the appropriate test requirement. Identifies potential software and hardware shortfalls and risks, and prepares mitigation strategies.

Researches and evaluates new testing technologies. Collaborates with subordinate test engineers to isolate and fix any bottlenecks in application/system performance and functionality. Prepares reports to convey the results and test findings to senior technologists and other stakeholders. Makes recommendations to optimize software and hardware configurations based on test results and findings.

Education Requirements: BA/BS in Computer Science or related field

Minimum/General Experience: Six Years of testing experience

54151S PROFESSIONAL SERVICES PRICE LIST

GOVERNMENT SITE RATES w/IFF

Ref. GSA IT Labor Category Year 6 Year 7 Year 7 Year 9 Year 10

1 Application Architect I 128.32 130.51 132.72 134.98 137.28

2 Application Architect II 158.87 161.57 164.32 167.11 169.96

3 Continuous Integration Engineer I 99.60 101.29 103.01 104.77 106.55

4 Configuration Management Analyst II 145.37 147.84 150.36 152.91 155.51

5 Database Administrator Senior 131.65 133.88 136.16 138.47 140.83

6 Enterprise Architect 154.54 157.17 159.84 162.56 165.32

7 Help Desk Support I ** 63.93 65.02 66.12 67.25 68.39

8 Help/Service Desk Support II ** 77.30 78.61 79.95 81.31 82.69

9 Infrastructure Engineer I 157.35 160.03 162.75 165.52 168.33

10 Infrastructure Engineer II 168.60 171.46 174.38 177.34 180.36

11 Infrastructure Engineer III 175.80 178.79 181.83 184.92 188.07

12 Project Lead/Manager I 165.84 168.66 171.53 174.44 177.41

13 Project Lead/Manager II 198.46 201.84 205.27 208.76 212.30

14 Senior Applications Developer 157.44 160.12 162.84 165.61 168.42

15 Senior Systems Engineer I 130.55 132.77 135.03 137.32 139.66

16 Senior Systems Engineer II 163.62 166.40 169.23 172.10 175.03

17 Senior Systems Engineer III 175.81 178.80 181.84 184.93 188.08

18 Social Media Analyst 112.90 114.82 116.78 118.76 120.78

19 Subject Matter Expert I 203.32 206.78 210.29 213.87 217.51

20 Subject Matter Expert II 246.07 250.25 254.51 258.83 263.23

21 Subject Matter Expert III 283.04 287.85 292.75 297.72 302.78

22 System Administrator I 107.65 109.48 111.34 113.24 115.16

23 System Administrator II 120.38 122.43 124.51 126.63 128.78

24 Test Engineer I 108.52 110.36 112.24 114.15 116.09

25 Test Engineer II 136.29 138.61 140.96 143.36 145.80

CONTRACTOR SITE RATES w/IFF

Ref. GSA IT Labor Category Year 6 Year 7 Year 8 Year 9 Year 10

1 Application Architect I 141.16 143.56 146.00 148.48 151.00

2 Application Architect II 174.76 177.73 180.75 183.83 186.95

3 Continuous Integration Engineer I 109.56 111.42 113.32 115.24 117.20

4 Configuration Management Analyst II 159.91 162.63 165.39 168.21 171.06

5 System Database Administrator 144.81 147.27 149.78 152.32 154.91

6 Enterprise Architect 170.00 172.89 175.83 178.82 181.86

7 Help Desk Support I** 70.32 71.52 72.73 73.97 75.23

8 Help/Service Desk Support II** 85.03 86.47 87.94 89.44 90.96

9 Infrastructure Engineer I 173.09 176.