MAS - Favor Techconsulting, LLC - GS35F340AA

Federal Supply Service Authorized Federal Supply Schedule Price List

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Schedule Title: Multiple Award Schedule (MAS 99) FSC Group, Part, and Section or Standard Industrial Group (as applicable): Class 70 FSC Class(es)/Product code(s) and/or Service Codes (as applicable):

FPDS Code D301 IT Facility Operation and Maintenance FPDS Code D302 IT Systems Development Services FPDS Code D306 IT Systems Analysis Services FPDS Code D307 Automated Information Systems Design and Integration Services FPDS Code D308 Programming Services FPDS Code D310 IT Backup and Security Services FPDS Code D311 IT Data Conversion Services FPDS Code D313 Computer Aided Design/Computer Aided Manufacturing (CAD/CAM) Services FPDS Code D316 IT Network Management Services FPDS Code D317 Creation/Retrieval of IT Related Automated News Services, Data Services, or Other Information Services FPDS Code D399 Other Information Technology Services, Not Elsewhere Classified

Contract number: GS‐35F‐340AA

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

Contract period: May 15, 2013 through May 14, 2023 Pricing Current through Modification # A812 Dated: July 1, 2020

FAVOR TECHCONSULTING, LLC

8075 Leesburg Pike, Suite 300

Vienna, VA 22182‐2739 Phone: 301‐468‐0797 and Fax: 301‐770‐5125

Website URL: http://www.ftc‐llc.com Contract Administrator: Benjamin Lin and Email: blin@ftc‐llc.com

Small, Economically Disadvantaged Woman Owned, Service Disabled Veteran Owned, SBA Certified Small Disadvantaged, and SBA Certified 8(a) Firm

CUSTOMER INFORMATION:

1a. Table of awarded special item number(s) with appropriate cross‐reference to item descriptions and awarded price(s):

NET GSA HOURLY RATE (including IFF)

SIN Labor Category 4/17/2018 ‐ 5/14/2019

5/15/2019 ‐ 5/14/2020

5/15/2020 ‐ 5/14/2021

5/15/2021 ‐ 5/14/2022

5/15/2022 ‐ 5/14/2023

54151S Program Manager 145.27 148.17 151.14 154.16 157.24

54151S Project Manager 129.60 132.19 134.83 137.53 140.28

54151S Management Analyst ‐ Sr 88.26 90.03 91.83 93.67 95.54

54151S Test Specialist 88.87 90.64 92.46 94.31 96.19

54151S Quality Assurance Analyst ‐ Jr 49.89 50.89 51.91 52.95 54.01

54151S Software Engineer 87.35 89.09 90.87 92.69 94.55

54151S Apprentice IT Analyst 73.17 74.63 76.12 77.65 79.20

54151S Application Manager ‐ Sr 123.65 126.13 128.65 131.22 133.85

54151S Senior Database Developer/Administrator

68.48 69.85 71.24 72.67 74.12

54151S Agile Certified Professional 125.73 128.24 130.81 133.42 136.09

54151S Applications Systems Analyst/Programmer ‐ Sr

105.84 107.96 110.12 112.32 114.57

54151S Database Manager ‐ Sr 112.46 114.71 117.00 119.34 121.73

54151S Systems Engineer ‐ Jr 77.92 79.48 81.07 82.69 84.35

54151S Systems Engineer ‐ Mid 107.99 110.15 112.36 114.61 116.90

54151S Software Developer ‐ Intermediate 83.72 85.39 87.10 88.84 90.62

54151S Test Engineer 65.12 66.42 67.75 69.10 70.48

54151S Test Engineer ‐ Sr 76.81 78.34 79.91 81.51 83.14

54151S Customer Service Engineer ‐ Mid 49.63 50.63 51.64 52.67 53.73

54151S Customer Service Engineer ‐ Sr 55.98 57.10 58.24 59.40 60.59

54151S Subject Matter Expert III 171.03 174.45 177.94 181.50 185.13

54151S Trainer 87.36 89.11 90.89 92.71 94.57

54151S Business Analyst ‐ Intermediate 91.33 93.16 95.02 96.92 98.86

54151S Business Subject Matter Specialist 138.96 141.74 144.57 147.46 150.41

54151S Agile Coach 175.92 179.44 183.03 186.69 190.42

54151S Acquisition Program Professional 157.84 161.00 164.22 167.50 170.85

54151S Acquisition/PMO Subject Matter Expert

125.59 128.10 130.66 133.27 135.94

54151S Cyber System Integration Engineer 170.06 173.46 176.93 180.46 184.07

54151S Financial Manager 151.97 155.01 158.11 161.28 164.50

54151S Functional Area Analyst ‐ Sr 119.67 122.07 124.51 127.00 129.54

54151S Manpower Analyst 99.66 101.65 103.68 105.76 107.87

54151S Subject Matter Expert IV 227.01 231.55 236.19 240.91 245.73

54151S Business Process Engineer ‐ Principal

127.05 129.59 132.19 134.83 137.53

54151S Information Engineer ‐ Sr 102.62 104.67 106.77 108.90 111.08

54151S System Architect ‐ Sr 134.87 137.57 140.32 143.13 145.99

54151S Systems Engineer ‐ Sr 153.44 156.51 159.64 162.83 166.09

54151S Systems Engineer ‐ Oracle DBA 131.45 134.08 136.76 139.50 142.29

54151S Principal DB Systems Admin 100.82 102.84 104.89 106.99 109.13

54151S Principal Systems Analyst 79.70 81.29 82.92 84.58 86.27

54151S Subject Matter Expert I 103.86 105.94 108.06 110.22 112.42

54151S Subject Matter Expert II 129.65 132.25 134.89 137.59 140.34

54151S Configuration Manager 96.57 98.50 100.47 102.48 104.53

54151S Data Analyst 117.28 119.63 122.02 124.46 126.95

54151S Database Specialist 118.35 120.72 123.14 125.60 128.11

54151S Database Management Specialist ‐ Sr

139.04 141.83 144.66 147.56 150.51

54151S Quality Assurance Tester 97.73 99.69 101.68 103.72 105.79

54151S Requirements Analyst 117.28 119.63 122.02 124.46 126.95

54151S SharePoint Developer ‐ Sr 117.28 119.63 122.02 124.46 126.95

54151S SharePoint Developer ‐ Jr 99.75 101.74 103.78 105.85 107.97

54151S Technical Writer ‐ Sr 79.80 81.39 83.02 84.68 86.38

54151HEAL Health Data Analyst 118.49 120.86 123.28 125.74 128.26

54151HEAL Health Information Engineer I 83.18 84.84 86.54 88.27 90.04

54151HEAL Health Information Engineer II 103.68 105.75 107.87 110.02 112.22

54151HEAL

Health Information Technology Analyst I

56.48 57.61 58.76 59.94 61.14

54151HEAL

Health Information Technology Analyst II

72.60 74.06 75.54 77.05 78.59

54151HEAL

Health Information Technology Analyst III

97.75 99.71 101.70 103.74 105.81

54151HEAL

Health Information Technology Consultant I

94.42 96.30 98.23 100.19 102.20

54151HEAL

Health Information Technology Consultant II

119.58 121.97 124.41 126.90 129.43

54151HEAL

Health Information Technology Consultant III

140.47 143.27 146.14 149.06 152.04

54151HEAL

Health Information Technology Expert I

133.30 135.97 138.69 141.46 144.29

54151HEAL

Health Information Technology Expert II

155.02 158.12 161.29 164.51 167.80

54151HEAL

Health Information Technology Expert III

229.35 233.94 238.62 243.39 248.26

54151HEAL

Health Information Technology Program Manager

201.37 205.40 209.51 213.70 217.97

54151HEAL

Health Information Technology Project Manager I

116.98 119.32 121.70 124.14 126.62

54151HEAL

Health Information Technology Project Manager II

136.26 138.99 141.77 144.60 147.49

54151HEAL

Health Information Technology Requirements Specialist

102.52 104.57 106.66 108.80 110.97

54151HEAL

Health Information Technology Task Lead

120.91 123.33 125.79 128.31 130.87

54151HEAL

Health Information Technology Technical Writer

78.99 80.57 82.18 83.83 85.50

54151HEAL Health System Architect 137.25 139.99 142.79 145.65 148.56

54151HEAL Health Technical Trainer I 98.74 100.72 102.73 104.78 106.88

54151HEAL Health Technical Trainer II 118.49 120.86 123.28 125.74 128.26

SCLS MATRIX

Labor Category SCLS Equivalent Category & Title WD Number

None None None

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide)."

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided:

Labor Category Descriptions Under SIN 54151S Program Manager

Minimum General Experience & Education: Eight (8) years minimum experience. Bachelor’s degree or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: Serves as the contract manager and administrator over the entire contract effort. Acts as the primary interface and point of contact with Government project authorities and representatives on technical and contract administration issues.

Supervises project operations by developing management procedures, planning and directing project execution, monitoring and reporting progress. Manages and controls financial and administrative aspects of the project with respect to contract requirements, enforces work standards, and assigns schedules.

Project Manager

Minimum General Experience & Education: Four (4) years minimum experience. Bachelor’s degree or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: The project manager is responsible for planning, executing, and evaluating projects according to predetermined timelines and budget. Building and managing project teams, reporting to Project sponsors, and ensuring quality control throughout project life cycles are central to this position.

Senior Management Analyst

Minimum General Experience & Education: Seven (7) years minimum experience. Bachelor’s degree or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: The Management Analyst Sr must have the ability to analyze strengths and weaknesses in the total DHA workforce and at the individual organizational unit level. Ability to analyze trends in workforce demographics. Ability to develop workforce and succession planning reports and analyses, brief leadership, work with DHA managers, make recommendations for workforce policies and programs. Ability to document, facilitate and advise on workforce and succession planning issues.

Test Specialist

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor’s degree in area of expertise or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: Contributes to entire software development life cycle from initial requirements to deployment and support. Involved in nearly every facet of the integration of COTS enterprises including migrating, integrating, installing, partitioning and security of software and hardware components. Designs and implements plans, scripts, scenarios, and cases to execute testing procedures. Conducts performance test benchmarking and ensures Quality of Service. Assists in implementing quality standards and continual improvement activities.

Jr. Quality Assurance Analyst

Minimum General Experience & Education: Two (2) years minimum experience. Bachelor’s degree in area of expertise or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: Performs supervised quality control/quality assurance management procedures, including tracking and analyzing key software metrics, monitoring quality procedures and participating in software reviews and testing in a supervised setting. Interprets and applies Government regulations, manuals, and standards relating to quality assurance.

Evaluates software and associated documentation. Performs reporting, tracking, and analysis of key performance‐based system metrics; and monitoring quality procedures, and evaluating system quality, efficiency and testing.

Software Engineer

Minimum General Experience & Education: Three (3) years minimum experience. Bachelor’s degree in Computer Science or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: Creates, tests, and maintains software programs and environments. Conceives, designs, and tests logical structures to meet program requirements. Write programs according to specifications provided by Technical Managers, Senior Developers, or Analysts. Write, update, and maintain computer programs or software packages to handle specific jobs, such as calculations, storing or retrieving data, or controlling other equipment.

Apprentice IT Analyst

Minimum General Experience & Education: One (1) year minimum experience. Bachelor’s degree or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: Creates, tests, and maintains computer programs. Conceives, designs, and tests logical structure to meet program requirements. Write, update, and maintain computer programs or software packages to handle specific jobs. Update, repair, modify, and expand existing computer programs. Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Develop required specifications for simple to moderately complex problems. Possess the ability to prepare required documentation, including block diagrams, logic flow charts and software program documentation.

Senior Application Manager

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor’s degree in Computer Science or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: Directly oversees implementation of software applications and computer systems. Manages the product execution from design phases through implementation to completion and support. Directs upgrade schedules and testing procedures. Allocates staff and resources. Oversees budgets and costs to meet requirements and deadlines. Align organizational and business goals.

Database Developer/Administrator

Minimum General Experience & Education: Three (3) years minimum experience. Bachelor’s degree in Computer Science or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: Analyzes, designs, and programs database systems. Administers existing enterprise databases such as controlling access permissions and privileges. Conducts installation and testing of database systems. Tunes performance and integrity of data through modeling, complex queries, and indexing strategies. Develops and maintains database documentation, including data standards, procedures and definitions for the data dictionary.

Develops, manages and tests backup and recovery plans. Works with the system administrator in order to configure hardware and software.

Agile Certified Professional

Minimum General Experience & Education: Five (5) years minimum experience. Bachelors degree in area of expertise or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: Coordinate and complete web application development efforts utilizing the Scrum methodology, serving as the Chief Scrum Master. Oversee all aspects of projects, set deadlines and constraints in concert with specifications and requirements. Guide the overall execution of the project in alignment with the Agile approach. Focus on process improvement and monitor and report on project progress. Remove impediments to the ability of the team to deliver sprint goals/deliverables. Work with the customer and team to maintain an up‐to‐date Product Backlog and lead the team through Agile Estimating and Planning, Sprint Execution, and the various Agile ceremonies. Mentor and train the team to ensure that the Scrum process is used as intended.

Applications Systems Analyst/Programmer ‐ Sr

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor’s degree in Computer Science, Engineering, Math, or equivalent.

Functional Responsibility: Senior Application Analyst must have experience in conducting analysis of various commercial off‐the‐shelf computer applications and internal applications and identify strengths and weaknesses for use in different environments. They must also have experience in the study of application and the consumption of system resources and be able to detect problems such as dead locks, run away jobs as well as security issues. A Senior Application Analyst must be able to direct and guide junior members of a project team and give feedback to developers.

Database Manager ‐ Sr

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor’s degree in Computer Science, Electronics engineering or other engineering or technical discipline is required.

Functional Responsibility: A Senior Database Administrator can create, implement and manage expansive database administration programs. Has experience in reviewing database performance trends and identifying opportunities for improvement.

Systems Engineer ‐ Junior

Minimum General Experience & Education: Zero (0) years minimum experience. Bachelor’s degree in Computer Science, Electronics Engineering or other engineering or technical discipline is required.

Functional Responsibility: A Junior Systems Engineer provides some technical support in system architecture, system design, system integration and technical management.

Assists in providing technical input to the systems engineering process. May assist in developing and implementing installation plans. May assist in preparation and presentation of systems assurance reviews. Identifies requirements and deficiencies in hardware and software products.

Systems Engineer ‐ Mid

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor’s degree in Computer Science, Electronics Engineering or other engineering or technical discipline is required.

Functional Responsibility: A Systems Engineer provides technical support in system architecture, system design, system integration and technical management. Assists in providing technical input to the systems engineering process. Provides requirements analysis. May prepare and present systems assurance reviews. Identifies requirements and deficiencies in hardware and software products. Advises customer in product selection and use, capacity planning operations and performance management.

Software Developer ‐ Intermediate

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor’s degree in Computer Science, Electronics Engineering or other engineering or technical discipline is required.

Functional Responsibility: A Developer must have experience in analyzing customer needs and developing overall concept and design objectives. The developer must be able to create software in a variety of programming and for a variety of IT software applications. Must have experience in debugging and correcting errors in computer programs.

Test Engineer

Minimum General Experience & Education: Three (3) years minimum experience. Bachelor’s degree in Computer Science, Electronics Engineering or other engineering or technical discipline is required.

Functional Responsibility: A Test Engineer must have experience in the coordination and execution of test events in accordance with approved test plans, procedures and scripts. Must have knowledge and skills to ensure that test environments are set up accurately. Must be able to create test reports. The test engineer must be able to test IT hardware, software, systems and networks.

Test Engineer ‐ Sr degree in Computer Science, Electronics Engineering or other engineering or technical discipline is required.

Functional Responsibility: A Senior Test Engineer must have experience working with developers, end users and organizations to create test plans and test scripts. Coordinate with test sites and other team participants to plan test events. experience in creating reports. Tracks problems and reports on errors that are identified. Must have experience with configuring necessary hardware and operating environments as needed to complete assigned testing. Must have comprehensive technical expertise on IT products, operating systems, software, hardware, systems and networks and specialized environments. Must have experience in writing or assisting in the development of test plans and test procedures. Must manage the defect database under the guidance of senior QA engineers.

Customer Service Engineer ‐ Mid

Minimum General Experience & Education: Two (2) years minimum experience. Bachelor’s degree or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Customer Service Engineer is able to quickly respond to end user requests for assistance when existing manuals and scripted responses are not sufficient to meet user needs. Must be able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their issues.

Customer Service Engineer ‐ Sr

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor’s degree or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Customer Service Engineer Sr. is able to quickly respond to end user requests for assistance when existing manuals and scripted responses are not sufficient to meet user needs. Must be able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their issues.

Trainer

Minimum General Experience & Education: Four (4) years minimum experience. A Bachelor’s Degree in Operations Research, Computer Science or related scientific or technical discipline.

Functional Responsibility: Develops and trains employees or customers programming, following manuals, specifications, blueprints, and schematics, software tools and testing equipment. Conduct or arrange for ongoing technical training and personal development classes for staff members. Develop and organize training manuals, multimedia visual aids, and other educational materials.

Business Analyst ‐ Intermediate

Minimum General Experience & Education: Three (3) years minimum experience. A Bachelor’s Degree in Operations Research, Mathematics, Computer Science, Cost Accounting or related scientific or technical discipline.

Functional Responsibility: An Intermediate Business Analyst has experience in the effective use of data provided by cost estimators to create overall cost versus benefit assessment while considering functional benefits, technical performance, risks, and schedule concerns.

Business Subject Matter Specialist

Minimum General Experience & Education: Five (5) years minimum experience. A Bachelor’s Degree in Operations Research, Mathematics, Computer Science, Cost Accounting or related scientific or technical discipline.

Functional Responsibility: A Business Subject Matter Specialist must have experience in the analysis of IT business and information environment, activities, and events. Must experience in finding trends, errors and reviewing data with report writing skills.

Agile Coach

Minimum General Experience & Education: Eight (8) years minimum experience. Bachelor’s degree or an additional four years of relevant of experience may be considered as a substitute and experience working in an Agile environment, preferably in a variety of situations.

Functional Responsibility: An Agile Coach acts as Scrum master guiding teams towards improving work and facilitates sprint planning, retrospective and sprint demos. Also ensures cross‐team coordination and liaise between the developers and User Experience/Visual Designers.

Acquisition Program Professional

Minimum General Experience & Education: Twelve (12) years minimum experience. Bachelor’s degree in an acquisition‐related field. Professional certification, PMP, & ITIL desired but not required. 12 years of demonstrated combined experience in DoD acquisition management, program management, and/or contract management.

Functional Responsibility: The Acquisition Program Professional provides acquisition support on functions of program management. Assist GPMs in developing program documentation, creating program schedules, tracking program status, evaluating operational and technical alternatives, performing risk assessment, and managing IPTs.

Cyber System Integration Engineer

Minimum General Experience & Education: Ten (10) years minimum experience. Bachelor’s degree in area of expertise or an additional four years of relevant of experience may be considered as a substitute. PMP and Cyber Certifications desired.

Functional Responsibility: The Cyber System Integration Engineer participates in an engineering and development team. Analyzes system requirements and support design and development activities for complex systems. Guides users in formulating requirements, recommend alternative approaches, and conduct feasibility studies.

Financial Manager

Minimum General Experience & Education: Ten (10) years minimum experience. Bachelor’s degree in a Finance related discipline or an additional four years of relevant experience may be considered as a substitute with experience in Federal government acquisition disciplines, budget, finance, accounting, analysis.

Functional Responsibility: The Financial Manager will advise and assist in budget creation and financial management activities by following Client financial management processes and principles. Ensure accuracy, completeness, and applicability of all inputs/advice. Provides support in Financial Planning, Financial Information Maintenance, and Reporting Financial Status.

Functional Area Analyst Sr

Minimum General Experience & Education: Seven (7) year minimum experience. Bachelor’s degree in engineering, or a related scientific or technical discipline is required, an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: The Functional Area Analyst Sr must have experience with the analysis of business, functional, technical, activities, and events. Analyst is responsible for working with users and customers to document and strategize for process improvements for current business processes (business process reengineering). Responsible for providing market research on conditions that impact the overall operational efficiency of an organization and identifying symptoms for process improvement.

Manpower Analyst

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor’s or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: The Manpower Analyst must have the ability to conduct manpower analyses and requirements determinations for DHA positions and workforce mix for civilians, uniformed, and contract personnel; gather organizational data to support the requirements determination process; analyze organizational functions and task statements; document findings and prepare reports.

Business Process Engineer ‐ Principal

Minimum General Experience & Education: Seven (7) years minimum experience. Bachelor’s degree or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Business Process Engineer must have experience in the analysis of IT business and information environment and be able to effectively recommend and implement improvements to the business and data architectures that will improve overall agency performance.

Information Engineer ‐ Sr

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor's degree in Electrical Engineering, Computer Science, Computer Engineering or related field

Functional Responsibility: An Information Engineer Sr. has experience in computer infrastructure, cloud infrastructure and virtualization technologies. Will also perform the full lifecycle management of multi‐user information systems including servers, storage, networking, virtual and cloud infrastructures, and associated components and subsystems.

System Architect ‐ Sr

Minimum General Experience & Education: Ten (10) years minimum experience. Bachelor’s degree or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A System Architect Sr must have experience and understand the relationship between applications, operating systems, hardware and software. Must have experience in creating a network architecture that takes all factors of a network into consideration such as functional requirements, technical considerations, business processes and end users. Must have experience in creating a wide variety of IT system architectures that are beneficial and can be implemented. Must have experience in total system design including networks.

Systems Engineer ‐ Sr

Minimum General Experience & Education: Ten (10) years minimum experience. Bachelor’s degree in Business Management, IT Management, Computer Science or equivalent business or technical degree, an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Systems Engineer Sr is responsible for the overall performance of a significant MHS program, including, but not limited to: project operations; managing financial and administrative aspects of the contract; proposal and task development; and supervising a group of technical professionals.

Systems Engineer ‐ Oracle DBA

Minimum General Experience & Education: Four (4) years minimum experience. Bachelor’s degree Electrical Engineering, Computer Science, Computer Engineering or related field, an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Systems Engineer (Oracle DBA) has experience in computer infrastructure, cloud infrastructure and virtualization technologies. Will help maintain the integrity of servers and systems to meet established requirements for service levels, disaster recovery, business continuity, and security.

Principal DB Systems Admin

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor’s degree in area of expertise or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Principal DB Systems Admin's role includes the development and design of database strategies, system monitoring and improving database performance and capacity, and planning for future expansion requirements.

Principal Systems Analyst

Minimum General Experience & Education: Three (3) years minimum experience. Bachelor’s degree in area of expertise or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Principal Systems Analyst's conducts reviews with systems analyst team along with entire interested parties. Supervise quality plus progress of documents developed by other analysts. Ensure project scope, business objectives and systems requirements are well understood by entire project team.

Configuration Manager

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor’s degree in Computer Science, Engineering, Engineering Management, Math, or equivalent. An additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Configuration manager must have experience in management configuration programs to ensure that all proposed and actual changes to program technology and documentation are properly staffed, approved, and tracked. Must facilitate the change Notification process used for updating product. Must ensure notification of performing organizations or project teams of change activity.

Data Analyst degree in Computer Science, Engineering, Engineering Management, Math, or equivalent. An additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Data Analyst performs the analysis, running various mathematical calculations to determine how the data samples might best be applied to profit the business. The data analyst also evaluates risk.

Database Specialist

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor’s degree in Computer Science, Engineering, Engineering Management, Math, or equivalent. An additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Database Specialist must have experience in gathering and compiling data necessary to analyze a multitude of database products. Can evaluate data to quickly identify problems, issues and gaps. Must have the knowledge and skill to recommend solutions that will improve performance of databases. A Database Administrator I must have experience in defining and building effective and efficient databases using a variety of different software products. Must have experience in managing the routine operations and maintenance of databases and ensuring their reliable and efficient performance. Must have knowledge of various database products and structures and can convey information to technicians for data input.

Database Management Specialist ‐ Senior

Minimum General Experience & Education: Ten (10) years minimum experience. Bachelor’s degree in Computer Science or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Database Management Specialist ‐ Sr must have extensive experience in assessing various alternative products, tools, and approaches for data management. Must be able to clearly define risks and benefits of various approaches for a given need. Must be able to create overarching strategies and architecture for design. Can create, implement and manage expansive database programs. Can create scripts and detailed instructions for installation and modifications to databases maintained at customer sites. Must have experience in reviewing database performance trends and identifying opportunities for improvement.

Quality Assurance Tester

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor’s degree in Computer Science, Engineering, Engineering Management, Math, or equivalent. An additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Quality Assurance Tester evaluates delivered code and also reviews functional and technical specs on the front end of the development process. Analyzes and defines existing business processes and interdependencies as well as test output, identifying discrepancies and clearly documenting defects.

Requirements Analyst

Minimum General Experience & Education: Five (5) year minimum experience. Bachelor’s degree or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: The Requirements Analyst will work closely with all stakeholders and product owners to provide requirements definition, refinement and management support.

SharePoint Developer ‐ Sr

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor’s degree in Computer Science, Engineering, Engineering Management, Math, or equivalent. An additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Sharepoint Developer Sr. designs, develops, and deploys SharePoint applications. Needs to understand SharePoint web services as well as be able to develop custom web services where needed. Should also have experience implementing custom user interfaces in a SharePoint 2013 environment for both desktop and mobile clients.

SharePoint Developer ‐ Jr

Minimum General Experience & Education: Two (2) years minimum experience. Bachelor’s degree in Computer Science, Engineering, Engineering Management, Math, or equivalent. An additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Sharepoint Developer Jr. assists in planning and documentation of projects related to the development and maintenance of the SharePoint environment.

Collaborates with other team members, assists in the overall management of the SharePoint environment from both an operational perspective and an end‐user perspective.

Technical Writer ‐ Senior

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor’s degree in area of expertise or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Senior Technical Writer must have experience in editing narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies that will require author attention. Must have experience in the application a variety of word processing, spreadsheet, graphics, and scheduling tools. Must have experience in meeting with authors and other team representatives to review documents, compile inputs/corrections, resolve incompatible comments, and provide final publishable documentation. Must have experience in explaining in simple language scientific and technical ideas that are difficult for the average reader to understand.

Subject Matter Expert I

Minimum General Experience & Education: Five (5) years minimum experience. Bachelor’s degree in area of expertise or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Subject Matter Expert I must have significant knowledge and experience associated with the specific area of expertise. SME is responsible for working with customers and stakeholders to provide analysis and present system implementation or operational options. May be called upon to provide detailed research in the area of expertise.

Subject Matter Expert II

Minimum General Experience & Education: Seven (7) years minimum experience. Master’s degree in area of expertise or an additional four years of relevant of experience may be considered as a substitute.

Functional Responsibility: A Subject Matter Expert II must have significant knowledge and experience associated with the specific area of expertise. SME is responsible for working with customers and stakeholders to provide analysis and present system implementation or operational options. May be called upon to provide detailed research in the area of expertise.

Subject Matter Expert III

Minimum General Experience & Education: Ten (10) years minimum experience. Master’s degree in Engineering, Computer Science, Systems, Business or related scientific / technical discipline.

Functional Responsibility: The Subject Matter Expert III analyzes activities of a business and makes recommendations pertaining to projects. Also illustrates the alignment between strategic goals and key business decisions regarding products and services; partners and suppliers;

organization; capabilities; and key business and IT initiatives.

Subject Matter Expert IV

Minimum General Experience & Education: Ten (10) years minimum experience. Master’s degree in Engineering, Computer Science, Systems, Business or related scientific / technical discipline.

Functional Responsibility: The Subject Matter Expert IV must have the ability to provide high‐ level, functional subject matter expertise in manpower management, workforce planning, and related database design requirements. Ability to define/translate customer requirements to meet customer’s organizational needs. Ability to interface, confer, and advise directly with senior leadership, and Directorate‐level manpower liaisons.

Acquisition/PMO Subject Matter Expert (SME)

Minimum General Experience & Education: Fifteen (15) years minimum experience. Master's Degree in an acquisition‐related field. Professional certification & PMP required.

Functional Responsibility: The Acquisition/PMO Subject Matter Expert provides acquisition support on functions of program management. Analyzes and develops improved policies, plans, methods, procedures, and systems of acquisition management programs.

Labor Category Descriptions Under SIN 54151HEAL

Health Data Analyst

Minimum Education Required: Bachelor’s Minimum Experience Required: 1 year

Data analysts compile important medical data using computer‐based applications. They gather, compile, model, validate, and analyze data needed by the company or customer.

The health IT data gathered is then used to understand the current trends in the health care system and to make well‐informed decisions and recommendations to the team.

Health Information Engineer I

Minimum Experience Required: 3 years

Develops, tests, installs, configures, and troubleshoots computer hardware and software for health IT services. Creates proper documentation, diagrams, and instructions to help employees make use of new and existing healthcare technologies.

Health Information Engineer II

Minimum Experience Required: 5 years

Applies and/or develops highly advanced information technology principles, theories and concepts, providing new, specialized, or unique and significant expertise necessary to the health information IT management team. Designs healthcare related models, documents, and guides the logical and conceptual relationship of data and database changes for complex applications.

Analyzes needs and requirements of existing and proposed healthcare systems, and develops technical, structural, and organizational specifications.

Health Information Technology Analyst I

Minimum Experience Required: 2 years

Determines requirements while designing, building, testing, and implementing health IT systems. Ensures that the IT systems are properly tested and debugged, while correcting any technical problems and deficiencies. Plans, develops, and implements backup and recovery procedures.

Health Information Technology Analyst II

Determines requirements while designing, building, testing, and implementing healthcare IT procedures. Trains and supervises the Information Technology Analyst I.

Health Information Technology Analyst III

Minimum Experience Required: 10 years

Determines requirements while designing, building, testing, and implementing healthcare IT procedures. Defines the requirements for the Information Technology Analyst I and II positions.

Health Information Technology Consultant I

Minimum Experience Required: 2 years

Completes project tasks as assigned by the manager. Provides operational and business support services to carry out program objectives. Will also provide a wide range of Health IT services, including innovative Health IT solutions, health informatics, emerging Health IT research, and other IT services.

Health Information Technology Consultant II

Completes project tasks as assigned by the manager. Provides operational and business support services to carry out program objectives. Also, provide support for a varying number of Health IT services, including innovative Health IT solutions, health informatics, emerging Health IT research, and other IT services. Assists the manager in determining schedules, in reviewing deliverables, and in participating in project reviews.

Health Information Technology Consultant III

Manages health IT project tasks and assures the quality of team member performance and deliverables. Provides operational and business support services to carry out program objectives. Oversees, coordinates, and integrates business improvement. Assists in determining schedules, in reviewing deliverables, and in participating in project reviews. Implements process improvement strategies for complex projects and business analysis techniques. Utilizes sophisticated consulting strategies and techniques, functional area test practices, and systems approaches to integrating total solutions.

Health Information Technology Expert I

Responsible for providing support and assistance as a subject matter expert on healthcare analytics. Performs technical account management and retention of assigned clients.

Manages day‐to‐day health IT, developing health technology budgets, maintaining client profitability and spearheading strategic IT planning. Collaborates with business users, system analysts, designers and programmers to create and analyze various required project documents. Plans, documents, evaluates and tracks testing results to ensure system applications are free from defects. Communicates and interacts with appropriate SMEs on problems, changes, and enhancements that may impact health IT data, workflow and/or functionality within Information Technology software.

Health Information Technology Expert II

Minimum Experience Required: 8 years

Collaborates with team members to create business process models and information models such as use cases, data flow diagrams, and entity relations diagrams. Acts as a SME for the tools and applications used and supported by enterprise development and matches the capabilities related to healthcare interoperability. Supports a wide range of Health IT services and areas, including connected health, electronic health records, health information exchanges, health analytics, personal health information management, innovative Health IT solutions, health informatics, emerging Health IT research, and other IT services. Creates and executes test plans to ensure the accuracy, integrity, and usability of health enterprise applications. Participates in creating business/technology visions that promote operational change and participates in the evaluation and selection process for business solutions.

Health Information Technology Expert III

Minimum Education Required: Bachelors

Develops complex routines and detailed sequences of internal program logic by coding, testing and debugging. Provides a wide range of Health IT services including developing test data and test procedures, analyzing and evaluating the results. Conducts studies and recommends course of action. Participates in most phases of projects, from advising on specification requirements and limitations to aiding project managers to define the problems.

Health Information Technology Program Manager

Minimum Education Required: Bachelors Minimum Experience Required: 10

Guides Health Information Technology staff by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees;

initiating, coordinating, and enforcing systems, policies, and procedures.

Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

Health Information Technology Project Manager I

Minimum Education Required; Bachelor’s

Responsible for planning and execution of the full software development lifecycle for application development, telehealth, and health IT enterprise projects. Manages health IT projects utilizing the Agile methodology; project planning, risk assessment, resource management, and estimating and monitoring cost. Identifies cost, schedule, quality, and performance impacts. Organizes, plans, and prioritizes team work tasks. Communicates and collaborates across organizational boundaries, including stakeholders across the Community;

assessing customer requirements, identifying dependencies and gaps, and developing responsive project plans.

Health Information Technology Project Manager II

Responsible for managing the full healthcare IT project lifecycles including the baselining of scope, cost and schedule elements, development of the project management plan as well as management of risks, issues and changes proposed to the project. The IT Project Manager will report status weekly to the team and customer in order to identify variances on a weekly basis and propose/implement solutions to keep the project on track. Conducts project health assessments and develops remediation recommendations to maintain project integrity.

Health Information Technology Requirements Specialist

The Information Technology Requirements Specialist provides network management, software development and database administration support. They also provide technical support to the organization's employees and train non‐technical workers on the business's information systems. In addition, they aid in the designing of healthcare IT systems and assess the effectiveness of technology resources already in use or new systems that are being implemented.

Health Information Technology Task Lead

Minimum Experience Required: 6 years

Responsible for envisioning and setting goals, as well as processing, storing, transitioning and protecting company information. Understands basic information technology specialties like computer networking, web development and management, programming, data and network security, as well as data entry. Responsible for developing health IT software and programs for use in the organization and performs regular updates of the software. Reviews completed tasks and ascertains compliance with standards. Monitors all team members and provides necessary advice and guidance. Performs periodic risk assessments and initiates risk control strategies.

Coaches all team members and motivates them to produce desired results.

Health Information Technology Technical Writer

Minimum Experience Required: 2

Gathers, documents, and organizes requirements; creates written specifications and other materials in support of specific project. Proven working experience in technical writing of software documentation; must possess ability to deliver high quality documentation paying attention to detail. Ability to quickly grasp complex technical concepts and produce digestible content for the general public. Strong working knowledge of Microsoft Office and basic familiarity with software development lifecycle. Knowledge of health IT or healthcare software environment highly desired.

Health System Architect

Minimum Education Required: Bachelor’s, Master’s Preferred Minimum Experience: 5

Serves a critical role in defining, designing, and documenting strategy and process for enterprise network and systems architecture. Translates complex systems and business requirements into network and system designs. Utilizes Project Management approach for large or long‐term construction projects and provides technical direction to various team members and end users at installation/project implementation phase.