MAS - ICP Systems LLC - GS35F327CA

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Federal Supply Schedule GS35F327CA Federal contract IDV
Contract number
GS35F327CA
Issued by
GSA Federal Acquisition Service

About this file

This is a Federal Supply Schedule price list and terms document for ICP Systems LLC under contract GS-35F-327CA, providing IT Professional Services (SIN 54151S) from June 1, 2015 through May 31, 2025. The contract, which was modified through modification 0016 effective January 17, 2020, establishes labor categories and pricing for various IT roles including analysts, programmers, project managers, technical writers, help desk specialists, and trainers.

The document outlines 33 distinct labor categories with associated hourly rates ranging from $25.62 for entry-level programmer positions to $118.70 for senior IT architects. Key terms include a minimum order value of $100, maximum order threshold of $500,000, prompt payment terms of 2%-10 days/Net 30, and FOB point of destination. ICP Systems is identified as a Service Disabled Veteran Owned Small Business, Certified Veteran Enterprise, SBA-certified HubZone, Small Disadvantaged Business, and Minority Business Enterprise, providing domestic delivery only. The company offers IT professional services including system development, network support, cybersecurity, training development, and technical documentation services.

ICP Systems LLC - ICP Systems, LLC - Pricelist and/or Vendor Terms and Conditions for GS35F327CA, a Federal Supply Schedule awarded to ICP Systems LLC - ICP Systems, LLC -, under Information Technology Schedule 70 (IT-70)

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Contract Number: GS-35F-327CA Contract Period: June 1, 2015–May 31, 2025 Prices are current through modification 0016 Effective January 17, 2020

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

Authorized Federal Supply Schedule Catalog/Price List

For more information on ordering from Federal Supply go to this website: www.gsa.gov/schedules

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

Schedule Title: Multiple Award Schedule – General Purpose Commercial Information Technology Equipment, Software, and Services

Solicitation Number: 47QSMD20R0001

Contractor:

ICP Systems LLC 4751 Best Road, Suite 420 Atlanta, GA 30337 Phone: (770) 872-4373 Fax: (770) 872-7885 E-Mail: william.payne@icpsystems.com

Contractor’s Administration Source:

William Payne, President and CEO 4751 Best Road, Suite 420 Atlanta, GA 30337 Phone: (770) 872-4373 Fax: (770) 872-7885 E-Mail: william.payne@icpsystems.com

Business Size: Service Disabled Veteran Owned Small Business, Certified Veteran Enterprise, SBA-certified HubZone, Small Disadvantaged Business, Disadvantaged Business Enterprise, Minority Business Enterprise http://www.gsa.gov/schedules http://www.gsaadvantage.gov/ mailto:william.payne@ mailto:william.payne@ucoststens.com

It’s not a problem; It’s an opportunity!

4751 Best Road, Suite 420 Atlanta GA 30337

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

1b. $25.62

1c. See Item 27 – Final Pricing

2. MAXIMUM ORDER*: $500,000

NOTE TO ORDERING ACTIVITIES: *If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contactor for a better price. The contractor may (1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with

FAR 8.404.

3. MINIMUM ORDER: $100.00

4. GEOGRAPHIC COVERAGE: The contractor will provide domestic delivery only

5. POINT(S) OF PRODUCTION: N/A – Providing Services

6. DISCOUNT FROM LIST PRICES:

GSA Net Prices are shown on the attached GSA Pricelist. Negotiated discount has been applied and the IFF has been added.

7. QUANTITY DISCOUNT(S): None

8. PROMPT PAYMENT TERMS: 2%-10 Days; Net 30

9a. Government Purchase Cards must be accepted at or below the micro-purchase threshold.

9b. Government Purchase Cards are accepted above the micro-purchase threshold. Contact contractor for limit.

10. FOREIGN ITEMS: N/A

11a. TIME OF DELIVERY: 30 Days ARO

11b. EXPEDITED DELIVERY: None

11c. OVERNIGHT AND 2-DAY DELIVERY: None

11d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

12. FOB POINT: Destination

13a. ORDERING ADDRESS: Same as contractor

SIN Description 54151S IT Professional Services

13b. ORDERING PROCEDURES: Ordering activities shall use the ordering procedures described in Federal Acquisition Regulation 8.405-3 when placing an order or establishing a BPA for supplies or services.

The ordering procedures, information on Blanket Purchase Agreements (BPA’s) and a sample BPA can be found at the GSA/FSS Schedule Homepage (fss.gsa.gov/schedules).

14. PAYMENT ADDRESS: Same as contractor

15. WARRANTY PROVISION: N/A for services

16. EXPORT PACKING CHARGES: Not applicable

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: Contact

Contractor

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE):

N/A

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND

ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A

20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

23. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

24b. Section 508 Compliance for Electronic and Information Technology (EIT): N/A

25. DUNS NUMBER: 830574682

26. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM)

DATABASE: Contractor has an Active Registration in the SAM database.

27. Final Pricing:

The rates shown below include the Industrial Funding Fee (IFF) of 0.75%.

SIN Awarded Labor Category Site Price

54151S Analyst I Domestic $78.55 54151S Analyst II Domestic $84.66 54151S Analyst III Domestic $101.32 54151S Analyst IV Domestic $112.19 54151S Documentation Specialist I Domestic $34.63 54151S Documentation Specialist II Domestic $43.63 54151S Graphic Artist I Domestic $34.63 54151S Help Desk I Domestic $34.63 54151S Help Desk II Domestic $50.96

SIN Awarded Labor Category Site Price 54151S Help Desk III Domestic $52.49 54151S Information Assurance Manager I Domestic $77.39 54151S IT Architect I Domestic $113.95 54151S IT Architect II Domestic $117.61 54151S IT Architect III Domestic $118.70 54151S Network Technician Domestic $56.99 54151S Program Manager Domestic $89.94 54151S Program Manager II Domestic $110.71 54151S Program Manager III Domestic $114.28 54151S Program Manager IV Domestic $118.39 54151S Programmer I/Entry Level Domestic $25.62 54151S Programmer II Domestic $53.66 54151S Project Manager I Domestic $64.84 54151S Project Manager II Domestic $96.28 54151S Recovery Analyst I Domestic $89.13 54151S Recovery Analyst II Domestic $92.00 54151S IT Specialist I Domestic $84.66 54151S IT Specialist II Domestic $109.12 54151S Systems Administrator I Domestic $40.08 54151S Systems Administrator II Domestic $87.20 54151S Technical Writer I Domestic $59.48 54151S Technical Writer II Domestic $61.39 54151S Technician I Domestic $50.78 54151S Technician II Domestic $58.70 54151S Technician III Domestic $62.27 54151S Telecommunications Technician Domestic $50.40 54151S Trainer I Domestic $40.99 54151S Trainer II Domestic $48.95 54151S Trainer III Domestic $84.66 54151S Training Developer I Domestic $79.62 54151S Training Developer II Domestic $82.19

28. The Service Contract Act (SCA) is not applicable to this contract and it does not include SCA applicable labor categories. If ICP Systems, LLC adds any SCA eligible labor categories, the prices will be based on the U.S. Department of Labor Wage Determination Number(s) provided by the Division of Wage Determinations. The prices awarded will be in line with the geographic scope of the contract (i.e. nationwide).

SCA Eligible Contract Labor Category SCA Equivalent Code Title WD Number N/A N/A N/A

29. Labor Descriptions

Commercial Labor

Category

Minimum Years of General

Experience

Functional Responsibility

Educational

Requirements

Analyst I 1

Shall have experience within an information technology environment in an analyst role providing process improvement, gap analysis, group facilitation, interviewing, training, and information systems assessment and management. Experience using Microsoft Office

365, Dynamics, Azure, and Office or similar related software applications; the ability to work with an existing IT Analysis Team and successfully execute the Analyst function for current and anticipated Information Technology projects for communications related systems.

Bachelor's Degree in a related IT discipline

Analyst II 4

Shall have experience within an information technology environment in an analyst role providing process improvement, gap analysis, group facilitation, interviewing, training, and information systems assessment and management. Experience using Microsoft Office

365, Dynamics, Azure, and Office or similar related software applications; the ability to work with an existing IT Analysis Team and successfully execute the Analyst function for current and anticipated Information Technology projects for communications related systems.

Bachelor's Degree in a related IT discipline

Analyst III 7

Shall have experience within an information technology environment in an analyst role providing process improvement, gap analysis, group facilitation, interviewing, training, and information systems assessment and management. Experience using Microsoft Office

365, Dynamics, Azure, and Office or similar related software applications; the ability to work with an existing IT Analysis Team and successfully execute the Analyst function for current and anticipated Information Technology projects for communications related systems.

Bachelor's Degree in a related IT discipline

Analyst IV 10

Shall have experience within an information technology environment in an analyst role providing process improvement, gap analysis, group facilitation, interviewing, training, and information systems assessment and management. Experience using Microsoft Office

365, Dynamics, Azure, and Office or similar related software applications; the ability to work with an existing IT Analysis Team and successfully execute the Analyst function for current and anticipated Information Technology projects for communications related systems.

Bachelor's Degree in a related IT discipline

Documentation

Specialist I

Responsible for performing high-level electronic publishing. Prepares style sheets, operates software programs such as the GPO electronic publishing system and desktop software programs, such as WORD for Windows, PageMaker and Ventura. Keys in and verify a wide variety of administrative and technical data, performs system backups, and prepares draft and final publications. Provides training and technical assistance to users on document layout, styles, fonts, software/hardware operation procedures, and producing draft and final publications of administrative and technical documents.

Responds to telephone and in-person inquiries from users or potential users and takes part in demonstrations of electronic publishing capabilities. Applies text mapping principles to training documents and screens. Uses desktop publishing software tools effectively to reduce workload and facilitate revisions.

Associate's degree

Documentation Specialist II 2

Responsible for performing high-level electronic publishing. Prepares style sheets, operates software programs such as the GPO electronic publishing system and desktop software programs, such as WORD for Windows, PageMaker and Ventura. Keys in and verify a wide variety of administrative and technical data, performs system backups, and prepares draft and final publications. Provides training and technical assistance to users on document layout, styles, fonts, software/hardware operation procedures, and producing draft and final publications of administrative and technical documents.

Responds to telephone and in-person inquiries from users or potential users and takes part in demonstrations of electronic publishing capabilities. Applies text mapping principles to training documents and screens. Uses desktop publishing software tools effectively to reduce workload and facilitate revisions.

Associate's degree

Graphic Artist I 2

Responsible for creating technical line drawings, shaded drawings, and/or photographs. Work with instructional designers and technical writers to create page layouts and information technology product designs. Use a variety of software tools to create and refine vector and other graphic elements. Prepare charts, posters, slides, covers, and other graphics using PC-based graphics software such as DrawPerfect, Arts and Letters, PageMaker, Ventura, or CorelDraw. Provide advice on layout and composition of graphics for technical documents. Maintains a file management system on all graphics produced.

Associate's degree

Help Desk I 2

Responsible for providing telephone and e-mail support for users of online, web-based and streaming training products, including help with login, accounts, testing, technical problems and other issues. Also responsible for escalating and directing calls as needed to programmer, task manager and content experts.

Associate's degree

Help Desk II 5

Responsible for providing support for users of online, web-based and streaming training products, including help with login, accounts, testing, technical problems and other issues. Also responsible for escalating and directing calls as needed to programmer, task manager and content experts.

Associate's Degree in Computer

Science or related discipline

Help Desk III 7

Responsible for providing support for users of online, web-based and streaming training products, including help with login, accounts, testing, technical problems and other issues. Also responsible for escalating and directing calls as needed to programmer, task manager and content experts. Experience using ticketing systems such as Remedy, CA, Ivanti, and

ServiceNow.

Associate's Degree in Computer

Science or related discipline

Information Assurance Manager I 5

Formulates/defines system scope an objectives for assigned projects. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. Prepares detailed specifications from which programs will be written. Responsible for program design, coding, testing, debugging and documentation. Has full technical knowledge of all phases of applications systems analysis and programming. Also has duties instructing, directing and checking the work of other systems analysis and programming personnel.

Responsible for quality assurance review.

Responsible for directing and monitoring the work of team members. May be responsible for project completion and user satisfaction.

Bachelor's Degree in Computer Science or a related discipline

IT Architect I 5

Provide IT architecture design and performance service to support mission objectives and ensure that server and storage systems can continue to deliver secure, fast, effective enterprise-wide computing services while optimizing computing resource utilization and cost. Assist in defining and recommending process for the continuous architecture monitoring, analysis, review, and update to support ongoing gap analysis, investment decision making, and future recommendations. Design architectural integration of new systems into existing network architecture. Reuse existing architecture data/views to minimize development cost and schedule, and maintain configuration control of architectural artifacts and the underlying models.

Review published guidance as the initial source to gain an understanding of processes, systems, organizations, etc. that will influence architectural development efforts. Research, analyze, plan, coordinate, and recommend software, system, server, and related process options and alternatives that offer opportunities to improve efficiency and effectiveness of IT service delivery to meet mission requirements.

Bachelor's Degree in Computer Science or a related discipline

IT Architect II 7

Provide IT architecture design and performance service to support mission objectives and ensure that server and storage systems can continue to deliver secure, fast, effective enterprise-wide computing services while optimizing computing resource utilization and cost. Assist in defining and recommending process for the continuous architecture monitoring, analysis, review, and update to support ongoing gap analysis, investment decision making, and future recommendations. Design architectural integration of new systems into existing network architecture. Reuse existing architecture data/views to minimize development cost and schedule, and maintain configuration control of architectural artifacts and the underlying models.

Review published guidance as the initial source to gain an understanding of processes, systems, organizations, etc. that will influence architectural development efforts. Research, analyze, plan, coordinate, and recommend software, system, server, and related process options and alternatives that offer opportunities to improve efficiency and effectiveness of IT service delivery to meet mission requirements.

Bachelor's Degree in Computer Science or a

IT Architect III 9

Provide IT architecture design and performance service to support mission objectives and ensure that server and storage systems can continue to deliver secure, fast, effective enterprise-wide computing services while optimizing computing resource utilization and cost. Assist in defining and recommending process for the continuous architecture monitoring, analysis, review, and update to support ongoing gap analysis, investment decision making, and future recommendations. Design architectural integration of new systems into existing network architecture. Reuse existing architecture data/views to minimize development cost and schedule, and maintain configuration control of architectural artifacts and the underlying models.

Review published guidance as the initial source to gain an understanding of processes, systems, organizations, etc. that will influence architectural development efforts. Research, analyze, plan, coordinate, and recommend software, system, server, and related process options and alternatives that offer opportunities to improve efficiency and effectiveness of IT service delivery to meet mission requirements.

Bachelor's Degree in Computer Science or a related discipline

Program Manager 5

The Program Manager will supervise Contractor employees and demonstrate proficiency in conflict resolution, human resource management, training management, operations management, and effective oral and written communication. The PM will attend, either remotely or on-site, monthly meetings to review contract performance. The Program Manager will provide adequate and successful technical support, guidance and direction during the installation period. Perform site visits and price jobs accordingly. Write technical proposals in response to statements of work (SOWs). Design, estimate, coordinate, implement, integrate, and manage projects.

Complete the review and analysis, design, acquisition, implementation, and provisioning for management of installation/integration, maintenance, monitoring, and evaluation of capabilities, and periodic review of information management (IM) systems.

Develop/monitor/maintain project planning and financial management controls. Respond to the client based on customer feedback on a broad range of issues related to products/services being delivered.

Bachelor's Degree

Program Manager II 2

Supervise employees and demonstrate proficiency in conflict resolution, human resource management, training management, operations management, and effective oral and written communication. The Program Manager will provide IT technical support, guidance and manage projects for Information Technology programs. Respond to the client based on customer feedback on a broad range of issues related to the IT products/services being delivered

Bachelor's Degree in Information Technology, Computer Science, Engineering or related discipline

Program Manager III 5

Supervise employees and demonstrate proficiency in conflict resolution, human resource management, training management, operations management, and effective oral and written communication. The Program Manager will provide IT technical support, guidance and manage projects for Information Technology programs. Respond to the client based on customer feedback on a broad range of issues related to the IT products/services being delivered

Bachelor's Degree in Information Technology, Computer Science, Engineering or related discipline

Program Manager IV 7

Supervise employees and demonstrate proficiency in conflict resolution, human resource management, training management, operations management, and effective oral and written communication. The Program Manager will provide IT technical support, guidance and manage projects for Information Technology programs. Respond to the client based on customer feedback on a broad range of issues related to the IT products/services being delivered

Bachelor's Degree in Information Technology, Computer Science, Engineering or related discipline

Programmer I/Entry Level 2

Responsible for developing code and fixing defects that are found during testing. Includes, but is not limited to, coding, testing (all levels), Commercial off-the-shelf (COTS) integration, correcting, debugging, compiling, program documentation, input/output functions, interfacing, change management, application and initial implementation training, enhancements, maintenance. In authoring mode, this individual converts storyboards that were created by the instructional designer and others into code.

Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals.

Bachelor's degree

Programmer II 3

Responsible for developing complex code and fixing defects that are found during testing.

Includes, but is not limited to, coding, testing (all levels), Commercial off-the-shelf (COTS) integration, correcting, debugging, compiling, program documentation, input/output functions, interfacing, change management, application and initial implementation training, enhancements, maintenance. In authoring mode, this individual converts storyboards that were created by the instructional designer and others into code.

Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks.

Serves as interface between instructional designers and programmers. Works under limited general; typically reports to a project leader or manager.

Bachelor’s degree in computer science or related field or IT certification

Project Manager I 0

Shall develop, publish, and monitor Information Technology project charters, plans, and schedules. Plan, organize, and conduct team meetings to accomplish the project. Conduct teleconferences and face-to-face meetings with leadership. Develop project scopes, budgets, and objectives, involving all relevant stakeholders ensuring technical feasibility. Ensures that all projects are delivered on-time, on scope, and on budget. Create/update technical documentation.

Document requirements; prepare and maintain network technical diagrams and documentation.

Experience in infrastructure planning, network and server design and delivery including voice, data, video and hardware infrastructure such as cabling and switches; knowledge of related technologies, devices/components, and vendors.

Experience using MS Project, Excel, Word, PowerPoint, and Visio required. Manage objectives and project management plan by thorough risk, issue and change management across both business and IT parts of the project.

Bachelor's Degree in Business, Information Technology, Computer Science, Engineering or

Project Manager II 4

Shall develop, publish, and monitor Information Technology project charters, plans, and schedules. Plan, organize, and conduct team meetings to accomplish the project. Conduct teleconferences and face-to-face meetings with leadership. Develop project scopes, budgets, and objectives, involving all relevant stakeholders ensuring technical feasibility. Ensures that all projects are delivered on-time, on scope, and on budget. Create/update technical documentation.

Document requirements; prepare and maintain network technical diagrams and documentation.

Experience in infrastructure planning, network and server design and delivery including voice, data, video and hardware infrastructure such as cabling and switches; knowledge of related technologies, devices/components, and vendors.

Experience using MS Project, Excel, Word, PowerPoint, and Visio required. Manage objectives and project management plan by thorough risk, issue and change management across both business and IT parts of the project.

Bachelor's Degree in Business, Information Technology, Computer Science, Engineering or related discipline

Network Technician 4

Provide the technical expertise to develop, maintain, and run an academic technical networking laboratory specializing in a “systems integration” approach. Obtains and performs local administrative tasks on classroom desktop computers and student laptop computers.

Evaluates current and future technologies and recommends an implementation strategy; assists the Resident Senior Engineer in providing oversight, administration and maintaining continuity of all course training requirements and materials.

Associate's degree

Recovery Analyst I 2

Provide analysis of program and project recovery plans and systems. Identify areas needing improvement and recommend strategies and approaches for strengthening existing or developed plans. Designs and administers programs to include policies, standards, guidelines, training programs, and a viable quality assurance process for recovery. Oversees and reviews the testing and implementation of software, data systems and data networks to ensure that the integrity and security of all electronic data and data systems are adequately protected. Participates and facilitates the preparation of an organization-wide business resumption plan. Responsible for ensuring the business resumption plan adequately addresses the organization's requirements and established time frames. Perform other duties as assigned.

Bachelor's Degree in Business, Computer Science or related discipline

Recovery Analyst II 4

Provide analysis of Information Technology program and project recovery plans and systems.

Identify areas needing improvement and recommend strategies and approaches for strengthening existing or developed plans.

Designs and administers programs to include policies, standards, guidelines, training programs, and a viable quality assurance process for recovery. Oversees and reviews the testing and implementation of software, data systems and data networks to ensure that the integrity and security of all electronic data and data systems are adequately protected. Participates and facilitates the preparation of an organization-wide business resumption plan. Responsible for ensuring the business resumption plan adequately addresses the organization's requirements and established time frames.

Perform other duties as assigned.

Bachelor's Degree in Business, Computer Science or related discipline

IT Specialist I 2

Shall have solid command of the English language, grammar, spelling and writing. Shall be good listener to compile information into written documentation for senior management and other executive stakeholders’ review/ approval. Shall have experience in conducting independent research and organizing information according to user’s needs. Shall have experience in developing briefing using Microsoft Suite tools to senior leaders and management. Shall have experience developing documentation, manage technical writing tasks and conferring with customers, vendors or technical SMEs to edit and create documents. The experience of leading a team of employees in research of different practices and procedures to ensure quality and efficiency. The experience of preparing surveys and collecting customer feedback after services were provided. Have expert working knowledge in IT related areas such as but not limited to:

Cybersecurity, Tactical Networking Systems, Force Management, project management expertise using PMI practices, tools, and processes, Spectrum Management, Help Desk operations, Tactical environment, SharePoint, COMSEC, Network Operations, Logistics, Training, Database, Programing, Enterprise

Architecture, and other IT Industry related areas.

Bachelor's Degree in Information Technology, Computer Science, Engineering or

IT Specialist II 5

Shall be serve as a subject matter expert in their information technology field. Shall have experience in conducting independent research and organizing information according to user’s needs on information technology systems. Shall have experience developing documentation, manage technical writing tasks and conferring with customers, vendors or technical SMEs to edit and create documents for IT programs.

Experience of leading a team of employees in research of different practices and procedures to ensure quality and efficiency. Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction. Experience of preparing surveys and collecting customer feedback after services were provided. Have subject matter expert working knowledge in IT related areas such as but not limited to: Cybersecurity, Tactical Networking/Mission Command Systems, Force Management, project management expertise using PMI practices, tools, and processes, Spectrum Management, Help Desk operations, Tactical environment, SharePoint, COMSEC, Network Operations, Logistics, Training, Database, Programing, Enterprise Architecture, and other IT Industry related areas.

Bachelor's Degree in Information Technology, Computer Science, Engineering or related discipline

Systems Administrator I 2

Under general supervision, provide the following duties: maintaining, administrating, backup, restore, reporting, and general maintenance of specific IT systems. Perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Contribute to and maintain system standards.

Associate's Degree in Computer

Science or related discipline

Systems Administrator II 5

Under general supervision, provide the following duties: maintaining, administrating, backup, restore, reporting, and general maintenance of specific IT systems. Perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Contribute to and maintain system standards.

Associate's Degree in Computer

Science or related discipline

Technical Writer I 0

Ability to adhere to different style guides (i.e., GPO, MLA, APA, etc.). Provide technical and documentation management services in the field of information technology for service delivery designs, process designs, proposed system changes and other writing requirements. Must be familiar with Microsoft Office Suite of products.

Capability to create, edit, and manage documents, both technical and administrative.

Associate's Degree in Computer

Science, Information

Technology or

Technical Writer II 2

Ability to adhere to different style guides (i.e., GPO, MLA, APA, etc.). Provide technical and documentation management services in the field of information technology for service delivery designs, process designs, proposed system changes and other writing requirements. Must be familiar with Microsoft Office Suite of products.

Capability to create, edit, and manage documents, both technical and administrative.

Associate's Degree in Computer

Science, Information

Technology or related discipline

Technician I 0

This position will provide Technician level support to a variety of IT related needs. Such as but not limited to Customer Support, Help desk support, Training Support, Network Support, IT infrastructure support, SharePoint, Database, Software, Hardware, Computer related support, Programming activities, Cybersecurity, Mission planning and others as assigned.

Associate's Degree in Computer

Science or related discipline

Technician II 3

This position will provide Technician level support to a variety of IT related needs. Such as but not limited to Customer Support, Help desk support, Training Support, Network Support, IT infrastructure support, SharePoint, Database, Software, Hardware, Computer related support, Programming activities, Cybersecurity, Mission planning and others as assigned.

Associate's Degree in Computer

Science or related discipline

Technician III 5

This position will provide Technician level support to a variety of IT related needs. Such as but not limited to Customer Support, Help desk support, Training Support, Network Support, IT infrastructure support, SharePoint, Database, Software, Hardware, Computer related support, Programming activities, Cybersecurity, Mission planning and others as assigned.

Associate's Degree in Computer

Science or related discipline

Telecommunications

Technician

Establish communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment. Install fiber optic and copper cabling, voice and data information outlets and related components, communications racks, patch panels, and telecommunications blocks, IT and telecommunications wiring, test voice and data circuits using state-of-the-art test, measurement, and diagnostic equipment.

Bachelor's degree

Trainer I 0

Shall deliver instructor-led classroom training for information technology topics such as, A+, Network +, Security +, SharePoint, IoT, tactical communications, programing curriculum and others as required. Have excellent communication skills, solid technical understanding, a strong stage presence and the ability to manage a classroom of adult learners.

Shall be able to lead training events and provide expertise on the training subject. Shall be proficient and skilled in the current version of Microsoft Office software. Experience in IT project management practices, tools, and processes. Certification with the IT related topic being taught preferred.

Associate's Degree in Information Technology, Trainer II 2

Shall deliver instructor-led classroom training for information technology topics such as, A+, Network +, Security +, SharePoint, IoT, tactical communications, programing curriculum and others as required. Have excellent communication skills, solid technical understanding, a strong stage presence and the ability to manage a classroom of adult learners.

Shall be able to lead training events and provide expertise on the training subject. Shall be proficient and skilled in the current version of Microsoft Office software. Experience in IT project management practices, tools, and processes. Certification with the IT related topic being taught preferred.

Associate's Degree in Information Technology, Computer Science or related discipline

Trainer III 5

Shall deliver instructor-led classroom training for information technology topics such as, A+, Network +, Security +, SharePoint, IoT, tactical communications, programing curriculum and others as required. Have excellent communication skills, solid technical understanding, a strong stage presence and the ability to manage a classroom of adult learners.

Shall be able to lead training events and provide expertise on the training subject. Shall be proficient and skilled in the current version of Microsoft Office software. Experience in IT project management practices, tools, and processes. Certification with the IT related topic being taught preferred.

Associate's Degree in Information Technology, Computer Science or related discipline

Training Developer I 2

Be a subject matter expert in the information technology field they are developing the training for. Support and assist in the management of training exercises and schedules. Support and assist in planning and conducting collective training exercises at all unit and staff levels.

Provide management support of training exercise resources. Provide communication plans to coordinate, plan, engineer, and publish all training. Produce and maintain briefings, expertise, and other products required to provide a comprehensive programs and function as the subject matter expert on all aspects of those IT programs. Maintain and update training database systems. Provide support for training module systems and interactive training modules.

Associate's Degree in Information Technology, Training Developer II 5

Be a subject matter expert in the information technology field they are developing the training for. Support and assist in the management of training exercises and schedules. Support and assist in planning and conducting collective training exercises at all unit and staff levels.

Provide management support of training exercise resources. Provide communication plans to coordinate, plan, engineer, and publish all training. Produce and maintain briefings, expertise, and other products required to provide a comprehensive programs and function as the subject matter expert on all aspects of those IT programs. Maintain and update training database systems. Provide support for training module systems and interactive training modules.

Associate's Degree in Information Technology, DEGREE

EXPERIENCE

SUBSTITUTION

SUBSTITUTION

Two years project related experience may be substituted for each year short of the required degree. Unless otherwise specified in the job description.

Associate’s 4 Years 4 Years Bachelor’s Associate’s + 4 Years 8 Years Master’s Bachelor’s + 4 Years 12 Years Doctorate Master’s + 4 Years 16 Years

File details come from the government source that posted it. Updated .