MAS - Reliasource, Inc. - GS35F320BA

1 | P a g e

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

Reliasource, Inc.

204 South High Street Baltimore, MD 21202

419-690-3000 http://www.reliasource.net/

Contract Administrator: Julie Zuramski, juliez@reliasource.net

Contract Number: GS-35F-320BA Contract Period: April 10, 2019 – April 9, 2029

Business Size: Small business, Woman Owned business, SBA Certified Small Disadvantaged business, SBA Certified HUBZone Firm

Schedule Title: Multiple Award Schedule

Federal Supply Group: Information Technology

Pricelist current as of Modification PO-0040, effective April 10, 2024.

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

http://www.gsaadvantage.gov/ https://www.gsa.gov/schedules

2 | P a g e

CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN SIN Description 511210/511210RC Software Licenses 54151/54151RC Software Maintenance Services 54151S/54151SRC Information Technology Professional Services OLM/OLMRC Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. See pricing beginning on page 4.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Labor Category Descriptions Pages 8 - 14.

2. Maximum Order: For SIN 511210, 54151, 54151S - $500,000 For SIN OLM - $250,000

3. Minimum Order: $100.00

4. Geographic Coverage: Domestic

5. Point(s) of production: Same as company address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None

8. Prompt payment terms: Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. Foreign items: None

10a. Time of Delivery: Specified on the Task Order

10b. Expedited Delivery: Contact Contractor

10c. Overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements: Contact Contractor

11. F.O.B Points: Destination

12a. Ordering Address: Same as Company address

3 | P a g e

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address (is): Same as Company address

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export Packing Charges: N/A

16. Terms and conditions of rental, maintenance, and repair: N/A

17. Terms and conditions of installation: N/A

18a. Terms and conditions of repair parts: N/A

18b. Terms and conditions for any other services: N/A

19. List of service and distribution points: N/A

20. List of participating dealers: N/A

21. Preventive maintenance: N/A

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: N/A

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/ & http://www.reliasource.net/

23. Unique Entity Identifier (UEI) Number: G6GTEF2DABF7

24. Notification regarding registration in System for Award Management (SAM) database:

Reliasource, Inc. is registered at SAM.gov.

4 | P a g e

GSA Pricing (W/IFF)

APPVIEWX ADC+ V10.X LICENSE LIST PRICE – PERPETUAL MODEL (Single Vendor Environment)

SIN

MFR

Part Number

Item Description UOI GSA List Price

511210 P01 AppViewX ADC+ PL-1000 Perpetual License for managing up to 1,000 objects Each $24,893.20 511210 P02 AppViewX ADC+ PL-2000 Perpetual License for managing up to 2,000 objects Each $37,837.66 511210 P03 AppViewX ADC+ PL-5000 Perpetual License for managing up to 5,000 objects Each $74,679.60 511210 P04 AppViewX ADC+ PL-10000 Perpetual License for managing up to 10,000 objects Each $129,444.63 511210 P05 AppViewX ADC+ PL-20000 Perpetual License for managing up to 20,000 objects Each $229,017.43 511210 P06 AppViewX ADC+ PL-30000 Perpetual License for managing up to 30,000 objects Each $308,675.67

511210 P10A AppViewX ADC+ PL-10000A Perpetual License for managing additional 10,000 objects beyond 30,000 objects Each $28,449.37

APPVIEWX ADC+ V10.X LICENSE LIST PRICE – ANNUAL MODEL (Single Vendor Environment)

SIN

MFR

Part Number

Item Description UOI GSA List Price

511210 A01 AppViewX ADC+ AL-1000 Annual License for managing up to 1,000 objects Each $12,328.06 511210 A02 AppViewX ADC+ AL-2000 Annual License for managing up to 2,000 objects Each $18,681.75 511210 A03 AppViewX ADC+ AL-5000 Annual License for managing up to 5,000 objects Each $39,829.12 511210 A04 AppViewX ADC+ AL-10000 Annual License for managing up to 10,000 objects Each $69,700.96 511210 A05 AppViewX ADC+ AL-20000 Annual License for managing up to 20,000 objects Each $119,487.36 511210 A06 AppViewX ADC+ AL-30000 Annual License for managing up to 30,000 objects Each $164,295.11

511210 A10A AppViewX ADC+ AL-10000A Annual License for managing additional 10,000 objects beyond 30,000 objects Each $14,224.69

5 | P a g e

APPVIEWX ADC+ V10.X – MULTI VENDOR ENVIRONMENTS

MFR

Part Number

Item Description UOI GSA List Price

511210 PMV01

Multi-Vendor Device Support

Perpetual License for managing Multivendor device environments

Each N/A

511210 AMV01

Multi-Vendor Device Support

Annual License for managing Multivendor device environments

Each N/A

APPVIEWX ADC+ V10.X – SUPPORT LIST PRICE

SIN

MFR

Part Number

Item Description UOI GSA List Price

54151 PSP1

Standard Support (Perpetual)

24x7 unlimited support for 1000/2000/ 5000/10000 /20000 /30000/40000/50000.

For perpetual license model, standard support (PSP1) is offered free for the first year. The support cost includes maintenance and product version upgrades and updates.

Each N/A

54151 PSP2 Special Support (Perpetual)

Special support (24x7 support with dedicated engineer)

**Requires Purchase of appropriate Perpetual Support License. In case of special support (PSP2), only $68,250 has to be charged for first year. The support cost includes maintenance and product version upgrades and updates.

Each N/A

54151 ASP1 Standard Support (Annual)

24x7 unlimited support for 1000/2000/ 5000/10000 /20000 /30000/40000/50000.

The support cost includes maintenance and product version upgrades and updates.

Each N/A

54151 ASP2 Special Support (Annual) Special support (24x7 support with dedicated engineer). The support cost includes maintenance and product version upgrades and updates.

Each $67,390.43

6 | P a g e

APPVIEWX CERT+ V10.X LICENSE LIST PRICE – ANNUAL MODEL

MFR

Part Number

Item Description UOI GSA List Price

511210 CA01 AppViewX Cert+ AL-300 Annual License for managing up to 300 SSL

Certificates Each $4,551.90

511210 CA02 AppViewX Cert+ AL-500 Annual License for managing up to 500 SSL

Certificates Each $7,491.67

511210 CA03 AppViewX Cert+ AL-1000 Annual License for managing up to 1,000 SSL

Certificates Each $14,793.67

511210 CA04 AppViewX Cert+ AL-2000 Annual License for managing up to 2,000 SSL

Certificates Each $29,208.02

511210 CA05 AppViewX Cert+ AL-5000 Annual License for managing up to 5,000 SSL

Certificates Each $72,071.74

511210 CA06 AppViewX Cert+ AL-10000 Annual License for managing up to 10,000 SSL

Certificates Each $142,246.85

511210 CA07 AppViewX Cert+ AL-15000 Annual License for managing up to 15,000 SSL

Certificates Each $209,814.11

511210 CA08 AppViewX Cert+ AL-30000 Annual License for managing up to 30,000 SSL

Certificates Each $412,515.87

511210 CA09 AppViewX Cert+ AL-40000 Annual License for managing up to 40,000 SSL

Certificates Each $540,538.04

511210 CA10 AppViewX Cert+ AL-50000 Annual License for managing up to 50,000 SSL

Certificates Each $663,818.64

APPVIEWX CERT+ V10.X -Support List Price

SIN

MFR

Part Number

Item Description UOI GSA List Price

54151 CASP1

Standard Support (across all buckets) (Annual) 24x7 unlimited support Each $0

7 | P a g e

GSA Hourly Rates (w/IFF)

SIN 54151S

Labor Category

Year 10 04/10/2023

04/09/2024

Year 11 04/10/2024

04/09/2025

Year 12 04/10/2025

04/09/2026

Year 13 04/10/2026

04/09/2027

Year 14 04/10/2027

04/09/2028

Year 15 04/10/2028

04/09/2029

Associate Program Manager $170.38 $173.78 $177.26 $180.81 $184.42 $188.11

Entry-Level Technician $45.07 $45.96 $46.88 $47.82 $48.78 $49.75 Facilities Manager $133.41 $136.08 $138.80 $141.58 $144.41 $147.30 Intermediate Engineer/Analyst $182.70 $186.36 $190.09 $193.88 $197.76 $201.72

Intermediate IA Engineer/Analyst $122.68 $125.14 $127.64 $130.19 $132.79 $135.45

Junior Engineer/Analyst $132.78 $135.44 $138.15 $140.91 $143.73 $146.60 Junior IA Engineer/Analyst $81.11 $82.73 $84.38 $86.08 $87.80 $89.55 Junior Technician $81.88 $83.53 $85.20 $86.90 $88.64 $90.42 Project Manager $143.26 $146.13 $149.05 $152.03 $155.07 $158.18 Senior Engineer/Analyst $218.10 $222.46 $226.91 $231.45 $236.07 $240.80 Senior IA Engineer/Analyst $160.46 $163.68 $166.95 $170.29 $173.69 $177.17 Senior Program Manager $188.29 $192.06 $195.90 $199.82 $203.82 $207.90 Senior Technician $166.95 $170.29 $173.69 $177.17 $180.72 $184.33 Subject Matter Expert/Consultant $218.10 $222.46 $226.91 $231.45 $236.07 $240.80

Technician $102.34 $104.38 $106.47 $108.59 $110.77 $112.99

Labor Category GSA hourly rate

Nlyte Integration Specialist $192.88 Nlyte Project Manager $212.16 Nlyte Senior Consultant $192.88 Nlyte Trainer $223.73

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS) are applicable to this contract as it applies to the entire Consolidated MAS Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

8 | P a g e

Labor Category Descriptions

SIN 54151S

Associate Program Manager Functional Responsibilities: Under immediate supervision, oversees the operational planning, establishment, execution, and evaluation of a multifaceted program/project typically consisting of a set of closely related subprograms or associated activities. Oversees fiscal, operational, administrative, and human resources management of the program; seeks and develops outside funding sources, serves as principal point of representation and liaison with external constituencies on operational matters, and provides day-to-day technical/professional guidance and leadership as appropriate to the area of expertise.

Minimum Education: Bachelors or higher in Information Systems, Computer Science, Engineering, Business, or related field Minimum Experience: 5 years of professional experience required.

Entry-Level Technician Functional Responsibilities: Works under close supervision. Provides technical support in one or more technology areas including but not limited to: Tier I Help desk/service desk, technology deployments, warranty services.

Minimum Education: High School Minimum Experience: 0 years

Facilities Manager Functional Responsibilities: Under indirect supervision, assists in developing & monitoring assigned department budget and risk management efforts directly supporting Enterprise infrastructure and infostructure IT goals and projects. Can include tasks associated with receiving, distributing, or shipping of materials. Coordinate on-site emergencies. Must possess strategic planning skills and have a thorough understanding of internal & external compliance policies. Accurately completes paperwork or system transactions applicable to function, such as documentation of material movement (i.e., Receipt, Shop Order, and Packing Lists). Ability to organize, plan & schedule work with minimal supervision.

Minimum Education: Bachelors or higher in Information Systems, Computer Science, Engineering, Business, or related field Minimum Experience: 5 years of professional experience required.

9 | P a g e

Intermediate Engineer/Analyst Functional Responsibilities: Under general supervision, performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex applications/networks/software/systems that require a thorough knowledge of administrative and technical skills. Directs and participates in all phases of system development with emphasis on planning, analysis, evaluation, integration, testing and acceptance phases (IV&V and DT&E). Applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solution.

Minimum Education: Bachelors or higher in Information Systems, Computer Science, Engineering, Business, or related Minimum Experience: 5 years of professional experience required.

Intermediate IA Engineer/Analyst Functional Responsibilities: Under general supervision, develops information systems assurance programs and control guidelines, assists in resolving technical problems, priorities, and methods.

Minimum Education: Bachelors or higher in Information Systems, Computer Science, Engineering, Business, or related field Minimum Experience: 5 years of professional experience required.

Junior Engineer/Analyst Functional Responsibilities: Under direct supervision assists in performing systems analysis, evaluation, design, integration, documentation, and implementation of applications/networks/software/systems that require comprehensive knowledge and technical skills.

Minimum Education: Bachelors or higher in Information Systems, Computer Science, Engineering, Business, or related field or 2-year degree with 2 years’ experience Minimum Experience: 2 years of professional experience required.

Junior IA Engineer/Analyst Functional Responsibilities: Under general supervision, audits new and existing information systems applications to ensure that appropriate controls exist, that processing is efficient and accurate, and that systems procedures are in compliance with corporate standards.

Minimum Education: High School Minimum Experience: 2 years of professional experience required.

10 | P a g e

Junior Technician Functional Responsibilities: Performs direct technical work on projects. Follows standard work methods on recurring assignments but receives instruction on unfamiliar assignments. Assembles, constructs, services, and/or repairs simple or standard equipment or parts. Coordinates with the Project Manager, Senior Technician, and Government user representatives to ensure accurate solutions and user satisfaction on technical matters. Conducts tests using established procedures, adjusts and operates equipment, records test data, and presents data in a prescribed form.

Minimum Education: High School Minimum Experience: 2 years of professional experience required.

Nlyte Integration Specialist Functional Responsibilities: Leads highly complex and uncommon solution design when required. Tasks and document deliverables are highly complex and architectural in nature (i.e. functional requirements, solution design, database design, high-availability and disaster recovery planning.) Management of a large project or program (multiple projects) with complex planning required. Multiple deliverables and a large resource team to deliver. Working knowledge of, and proficiency in Data Center Infrastructure Management (DCIM). Knowledge of Windows Server, SQL, IIS, and VMWare, Knowledge of Building Management Systems (BMS), and Enterprise Management System (EMS), Knowledge of how industrial cooling and power functions.

Minimum Education: Bachelors degree in computer science or related field or equivalent education and experience.

Minimum Experience: 4 years

Nlyte Project Manager Functional Responsibilities: A Nlyte Project Manager is responsible for managing enterprise-scale implementations of Nlyte Software products, including designing the implementation to facilitate the capabilities of new and existing IT infrastructures. This individual has knowledge of all aspects of operations management and provides technical leadership and architectural direction for project objectives. This individual effectively leads large teams of multi-disciplined personnel to implement complex, business-centric IT solutions. This individual is effective at performing customer briefings, is articulate and communicates to diverse levels the intricacies of IT architectures and their applicability to solving business solutions. ITIL Foundation Certified. PMP Certification. ITIL Foundation Certified.

Minimum Education: Bachelors degree or advanced degree in computer science or related field or equivalent education and experience.

Minimum Experience: 4 years

11 | P a g e

Nlyte Senior Consultant Functional Responsibilities: Responsible for configuring Nlyte solutions to address specific client needs and objectives. Can design project approach and tailor Nlyte methodology to client's needs and priorities. Expert in particular Nlyte products and solutions. Leads teams of consultants to plan, execute, and deliver project phases. Can train client personnel on proper use of Nlyte products and/or Nlyte solutions. Interacts with client project leads and client management. ITIL Foundation Certified. Working knowledge of, and proficiency in Data Center Infrastructure Management (DCIM). Knowledge of Windows Server, SQL, IIS, and VMWare, Knowledge of Building Management Systems (BMS), and Enterprise Management System (EMS), Knowledge of how industrial cooling and power functions.

Minimum Education: Bachelors degree or advanced degree in computer science or related field or equivalent education and experience.

Minimum Experience: 4 years

Nlyte Trainer Functional Responsibilities: Delivers array of Nlyte Training courses from Standard to Advanced.

Delivers training courses to support customer implementations. Capable of deliver one or more of the following Nlyte Courses: Nlyte Standard; Nlyte Advanced; BDM Workshop; Workflow; Workflow Workshop; Dashboards; RDBMS Reporting; and Cube Reporting. Working knowledge of, and proficiency in Data Center Infrastructure Management (DCIM) and Nlyte software platform. Knowledge of Windows Server, SQL, IIS, and VMWare, Knowledge of Building Management Systems (BMS), and Enterprise Management System (EMS), Knowledge of how industrial cooling and power functions.

Minimum Education: Bachelors degree or advanced degree in computer science or related field or equivalent education and experience.

Minimum Experience: 4 years

Project Manager Functional Responsibilities: Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Takes projects from original concepts through final implementation. Interfaces with all areas affected by the project including end users, computer services, and client services. Defines project scope and objectives. Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems. May serve as Task Lead or Technical Lead.

Minimum Education: Bachelors or higher in Information Systems, Computer Science, Engineering, 12 | P a g e

Senior Engineer/Analyst Functional Responsibilities: Provide design, programming, documentation and implementation of applications which requires knowledge of government information technology systems for effective development and deployment of software modules. Directs and participates in all phases of software development with emphasis on analysis, coding, testing, documentation, and acceptance phases.

Responsible for identifying new and emerging technology to support strategic planning initiatives required to meet business needs. Conducts assessments, evaluations, selections, site surveys, requirements analysis and definition, technology prototyping, and cost analysis related to information technology. Designs and prepares technical reports and documentation to record results. Applies process improvement and reengineering methodologies and principles to conduct process modernization projects including process and data modeling, developing modern business methods, identifying best practices, and creating and assessing performance measurements. May be required to serve as Task Leader with responsibility for ensuring the quality and services delivered for that particular task(s) meets customer performance levels.

Minimum Education: Bachelors or higher in Information Systems, Computer Science, Engineering, Business, or related Minimum Experience: 8 years of professional experience required.

Senior IA Engineer/Analyst Functional Responsibilities: Under general direction, responsible for all activities relating to information assurance procedures and systems. Develops information systems assurance programs and control guidelines. Confers with and advises subordinates on administrative policies and procedures and resolving technical problems, priorities, and methods. Consults with and advises other sections regarding internal controls and security procedures. Prepares activity and progress reports relating to the information systems audit function. May serve as Task Lead or Technical Lead for IA specific tasks or projects.

Minimum Education: Bachelors or higher in Information Systems, Computer Science, Engineering, Business, or related field Minimum Experience: 8 years of professional experience required.

Senior Program Manager Functional Responsibilities: Under indirect supervision, oversees the operational planning, establishment, execution, and evaluation of a multifaceted program/project typically consisting of a set of closely related subprograms or associated activities. Oversees fiscal, operational, administrative, and human resources management of the program; seeks and develops outside funding sources, serves as principal point of representation and liaison with external constituencies on operational matters, and provides day-to-day technical/professional guidance and leadership as appropriate to the area of expertise.

Minimum Education: Bachelors or higher in Information Systems, Computer Science, Engineering, Minimum Experience: 8 years of professional experience required.

13 | P a g e

Senior Technician Functional Responsibilities: Performs direct technical work on projects. Selects and adapts plans, techniques, designs, or layouts. Supervises other technicians and installs, operates, maintains, configures, troubleshoots, and repairs general purpose commercial automated data processing computer system devices, circuits, cables, components, software, and end-user devices, components, software, and connectivity. Reviews, analyzes, and integrates the technical work of others. Coordinates with Project Manager and/or Government user representatives to ensure accurate solutions and user satisfaction on technical matters. Performs systems analysis and plans tests to evaluate equipment performance, hardware capabilities and configurations. Conducts tests and prepares reports on findings and recommendations. May be required to serve as Task Lead or Technical lead.

Minimum Education: Bachelors or higher in Information Systems, Computer Science, Engineering, Business, or related Minimum Experience: 8 years of professional experience required.

Subject Matter Expert/Consultant Functional Responsibilities: Subject Matter Experts (SMEs) have twelve (12) years of progressive experience in supporting large information technology projects related to the individual’s subject matter expertise. These senior personnel are proven experts in technical disciplines (e.g., computer security, network engineering, etc.) with many years of experience. SMEs serve as technical experts in areas relevant to a particular project. SMEs produce and/or review substantive and/or complex technical documentation reflecting detailed knowledge of technical areas as identified in the SOW.

Documentation subjects include but are not limited to systems/security design, system/security architecture, feasibility studies, and system specifications.

Minimum Education: Bachelors or higher in Information Systems, Computer Science, Engineering, Business, or related field Minimum Experience: 12 years of professional experience required.

Technician Functional Responsibilities: Performs direct technical work on projects. Selects and adapts plans, techniques, designs, or layouts. Supervises other technicians and installs, operates, maintains, configures, troubleshoots, and repairs general purpose commercial automated data processing computer system devices, circuits, cables, components, software, and end-user devices, components, software, and connectivity. Reviews, analyzes, and integrates the technical work of others. Coordinates with Project Manager and/or Government user representatives to ensure accurate solutions and user satisfaction on technical matters. Performs systems analysis and plans tests to evaluate equipment performance, hardware capabilities and configurations. Conducts tests and prepares reports on findings and recommendations.

Minimum Education: Bachelors or higher in Information Systems, Computer Science, Engineering,