MAS - RLM Communications Inc. - GS35F307DA

Authorized Information Technology Schedule Pricelist General Services Administration Federal Supply Service

General Purpose Commercial Information Technology Equipment, Software and Services Contract period of performance: May 12, 2021 through May 11, 2026 Contract No. GS-35F-307DA NAICS Special Item Number 54151S,54151SRC,54151SSTLOC Information Technology Professional Services RLM Communications, Inc. 1027 E. Manchester Road Spring Lake, NC 28390 Contracts@RLM-Communications.com 910-223-1350 RLM Communications, Inc. Proprietary Information Table of Contents Schedule Overview ii Information for Ordering Activities Applicable to All Special Item Numbers Customer Information Terms and Conditions Applicable to Information Technology Professional Services (NAICS Special Item Number 54151S,54151SRC, 54151SSTLOC) Contract Pricelist Labor Category Descriptions GSA Contact Information

RLM Communications, Inc.

Proprietary Information Page i

SHAPE \* MERGEFORMAT

Authorized Federal Supply Service Information Technology Schedule Pricelist General Purpose Commercial Information Technology Equipment, Software And Services RLM is a small business founded on its ability to provide tactical and strategic communications services and support to our Nation, wherever those requirements exist. Our core capabilities include services and support in Information Assurance & Cybersecurity, C5ISR, ITIL & Healthcare IT, and Professional Management. RLM is a privately owned Service Disabled Veteran Owned Small Business (SDVOSB), drawing on experience with both Special Operations and conventional communications and technology. Our employees have served in various Federal Government and Department of Defense (DoD) organizations providing support throughout CONUS and OCONUS.

Note: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

NAICS SINs 54151S, 54151SRC, 54151SSTLOC: Information Technology (IT) Category FPDS Code D301 IT Facility Operation and Maintenance FPDS Code D302 IT Systems Development Services FPDS Code D306 IT Systems Analysis Services FPDS Code D307 Automated Information Systems Design and Integration Services FPDS Code D308 Programming Services FPDS Code D310 IT Backup and Security Services FPDS Code D311 IT Data Conversion Services FPDS Code D316 IT Network Management Services FPDS Code D399 Other Information Technology Services, Not Elsewhere Classified Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

Note 2: Offerors and Agencies are advised that the Group 70 – Information Technology Schedule is not to be used as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.

Note 3: This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision of implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances the services must be performance by the publisher or manufacturer or one of their authorized agents.

RLM Communications, Inc. 1027 E. Manchester Road Spring Lake, NC 28390 Phone: 910-223-1350 Toll Free: 877-223-1345 Fax: 910-223-1353 Web: http://www.RLM-Communications.com Email: Contracts@RLM-Communications.com Contract Number: GS-35F-307DA Period Covered by Contract: May 12, 2021 through May 11, 2026 Business Size: Service Disabled Veteran Owned Small Business General Services Administration Federal Supply Service Products and ordering information in this Authorized FSS Information Technology Schedule Pricelist are also available on the GSA Advantage! System (http://www.gsaadvantage.gov).

SBA strongly supports the participation of small business concerns in the Federal Supply Schedules Program. To enhance Small Business Participation SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be placed against the Federal Supply Schedules, and to report accomplishments against these goals.

For orders exceeding the micropurchase threshold, FAR 8.404 requires agencies to consider the catalogs/pricelists of at least three schedule contractors or consider reasonably available information by using the GSA Advantage!− on-line shopping service (www.fss.gsa.gov). The catalogs/pricelists, GSA Advantage!− and the Federal Supply Service Home Page (www.fss.gsa.gov) contain information on a broad array of products and services offered by small business concerns.

This information should be used as a tool to assist ordering activities in meeting or exceeding established small business goals. It should also be used as a tool to assist in including small, small disadvantaged, and women-owned small businesses among those considered when selecting pricelists for a best value determination.

For orders exceeding the micropurchase threshold, customers are to give preference to small business concerns when two or more items at the same delivered price will satisfy their requirement.

RLM Communications, Inc.

Proprietary Information

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s). NAICS SINs: 54151S, 54151SRC, 54151SSTLOC 1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. Not Applicable.

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

2. Maximum order. $500,000.

3. Minimum order. $1,000.

4. Geographic coverage (delivery area). Continental United States and U.S. Territories.

5. Point(s) of production (city, county, and State or foreign country). Not Applicable.

6. Discount from list prices or statement of net price. Basic discounts have been incorporated into pricelist.

7. Quantity discounts. Negotiated at Task Order level.

8. Prompt payment terms. Note: Prompt payment terms must be followed by the statement "Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions." 1% discount NET 15 days 9a. Notification that Government purchase cards are accepted at or below the micro-purchase threshold.

Commercial credit cards are accepted at or below the micropurchase level.

9b. Notification whether Government purchase cards are accepted or not accepted above the micro- purchase threshold. Government purchase cards are accepted in full.

10. Foreign items (list items by country of origin). None 11a. Time of delivery (Contractor insert number of days.) Negotiated at Task Order level.

11b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this pricelist.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price lists that have expedited delivery. No Expedited Delivery.

11c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery. No Overnight or 2-day Delivery.

11d. Urgent Requirements. Negotiated at Task Order level.

12. F.O.B. point(s). F.O.B. Destination.

13a. Ordering address(es). RLM Communications, Inc., 1027 E. Manchester Rd., Spring Lake, NC 28390.

13b. Ordering procedures: For supplies and services, the ordering procedures on Blanket Purchase Agreements (BPAs) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment address(es). RLM Communications, Inc., 1027 E. Manchester Rd., Spring Lake, NC 28390.

15. Warranty provision. Warranty provisions will be negotiated and defined at the Task Order level.

16. Export packing charges, if applicable. Not Applicable.

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro- purchase level). Government purchase cards are accepted in full.

18. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

19. Terms and conditions of installation (if applicable). Not Applicable.

20. Terms and conditions of repair parts indicating date of parts pricelists and any discounts from list prices (if applicable). Not Applicable 20a. Terms and conditions for any other services (if applicable). See “Terms and Conditions Applicable to Information Technology Professional Services,” below.

21. List of service and distribution points (if applicable). Not Applicable

22. List of participating dealers (if applicable). Not Applicable.

23. Preventive maintenance (if applicable). Not Applicable.

24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable.

24b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

25. Data Universal Number System (DUNS) number. 143678535

26. Notification regarding registration in Central Contractor Registration (CCR) database. RLM’s registration in the System for Award Management (SAM.gov) is valid through 1 December 2021.

1. SCOPE

a. The prices, terms and conditions stated under NAICS Special Item Number 54151S, 54151SRC, 54151SSTLOC Information Technology Professional Services apply exclusively to IT Professional Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, Blanket Purchase Agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

a. The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either:

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if:

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

d. If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS-- COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS −COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I − OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and- Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR

9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional Services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and- materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I

– OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements— Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

a. The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

b. The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

a. The Contractor shall provide a description of each type of IT Service offered under Special Item Number 54151S, 54151SRC, 54151SSTLOC. IT Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education. The following is an example of the manner in which the description of a commercial job title should be presented:

EXAMPLE: Commercial Job Title: Systems Engineer Minimum/General Experience: Three (3) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies.

Minimum Education: Bachelor’s Degree in Computer Science

Level Minimum Years of Relevant Experience

Capable of developing and presenting reports to a wide variety of audiences based on the material and needs of the contract. May be responsible for the management or oversight of multiple staff.

Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

Analyst II

Applies fundamental concepts, processes, practices, and procedures on multiple complex work assignments.

Performs work that requires detailed experience and training. Work is performed under supervision.

Analyst III

Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Formulates/defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. Prepares detailed specifications from which programs will be written. Responsible for Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

Applications Systems Analyst/Programmer II

Applies fundamental concepts, processes, practices, and procedures on multiple complex work assignments.

Performs work that requires detailed experience and training. Work is performed under supervision.

Applications Systems Analyst/Programmer III

Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude

RLM Communications, Inc.

Proprietary Information program design, coding, testing, debugging, and documentation. Has full technical knowledge of all phases of applications systems analysis and programming. May be responsible for multiple phases of a project. May have duties instructing, directing and checking the work of other applications systems analysis and programming personnel.

May have quality assurance review responsibilities.

in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Demonstrated working knowledge of training environments, technologies and concepts, and associated policies.

Demonstrated extensive knowledge of the requirements determination and materiel acquisition process and governing regulations and policies.

Demonstrated working knowledge of Legacy, Interim, and Objective training goals as well as current ongoing concepts Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

Combat Developer II

Applies fundamental concepts, processes, practices, and procedures on multiple complex work assignments.

Performs work that requires detailed experience and training. Work is performed under supervision.

Combat Developer III

associated with the Army Transformation initiatives. Demonstrated program knowledge of Army training, combat development programs, and the Life Cycle Systems Management Model (LCSMM) as well as knowledge of combat weapons and detection devices sufficient to communicate with subject matter experts at the proponent school.

Demonstrated knowledge of and experience in supporting the use of distributed simulations in support of Army and Joint Live-Virtual-Constructive (LVC) training events, mission rehearsals, and experiments. Demonstrated current knowledge of and experience in the DOD Combat Development process.

implementation and through testing and evaluation. Provides expertise in applying Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

Computer Systems Analyst II

Applies fundamental concepts, processes, practices, and procedures on multiple complex work assignments.

Performs work that requires detailed experience and training. Work is performed under supervision.

Computer Systems Analyst III

the best practices of system design to produce efficient, high assurance computer systems.

Experience and knowledge of military documentation process, capability development process or requirements determination process. Experience and knowledge in the capabilities and limitations of applicable computer equipment configuration, program system software, programming aids in order to carry out database software projects and coordinate efforts to analyze and define data requirements, maintain, monitor, backup and recovery of data, and the configuration control for database repositories.

Works closely with PM, Senior Analyst, Task Leader, and SMEs to provide assistance with action planning, briefings, scheduling, and implementations of recommendations emanating from core group discussions and survey data.

Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

Comsec Analyst II

Applies fundamental concepts, processes, practices, and procedures on multiple complex work assignments.

Performs work that requires detailed experience and training. Work is performed under supervision.

Comsec Analyst III

documentation.

Performs work that requires detailed experience and training. Work is performed under supervision.

Comsec Logistics Support Analyst III

Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Content Developer III

Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

performed under supervision.

Data Specialist II

Performs work that requires detailed experience and training. Work is performed under supervision.

Data Specialist III

Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

performed under supervision.

Database Engineer II

Applies fundamental concepts, processes, practices, and procedures on multiple complex work assignments.

Performs work that requires detailed experience and training. Work is performed under supervision.

Database Engineer III

Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

data on Web activity, traffic patterns, Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

Database/Web Administrator II

Applies fundamental concepts, processes, practices, and procedures on multiple complex work assignments.

Performs work that requires detailed experience and training. Work is performed under supervision.

determining effective storage methods.

Experience and knowledge in the capabilities and limitations of applicable computer equipment, program system software and programming aids (templates) in order to carry out and coordinate efforts to analyze and verify mandated format requirements.

Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

Doctrine Editor II

Applies fundamental concepts, processes, practices, and procedures on multiple complex work assignments.

Performs work that requires detailed experience and training. Work is performed under supervision.

Doctrine Editor III

Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Maintains a current internal Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

Documentation Specialist II

Applies fundamental concepts, processes, practices, and procedures on multiple complex work assignments.

Performs work that requires detailed experience and training. Work is performed under supervision.

metrics where applicable.

Confer with customers to determine the nature of problems or to explain repairs.

Instruct customers on the safe and proper use of equipment. Perform scheduled preventive maintenance tasks, such as checking, cleaning, and repairing equipment, to detect and prevent problems. Operate equipment to demonstrate proper use and to analyze malfunctions. Test faulty equipment to diagnose malfunctions, using test equipment and software, and applying knowledge of the functional operation of electronic units and systems. Calibrate and test equipment, and locate circuit and component faults, using hand and power tools and measuring and testing instruments such as resistance meters and oscilloscopes. Tune or adjust equipment and instruments to obtain Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

Electronic Technician II

Applies fundamental concepts, processes, practices, and procedures on multiple complex work assignments.

Performs work that requires detailed experience and training. Work is performed under supervision.

Electronic Technician III

optimum visual or auditory reception, according to specifications, manuals, and drawings.

processing, SCI, and security processes and procedures.

Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

Facility Security…