MAS - Gray Matters Technology Service, LLC - GS35F290CA

Contract Holder

GS-35F-290CA

General Services Administration Federal Supply Service Authorized Federal Supply Schedule Catalog/Price List

Online access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! a menu-driven database system. The INTERNET address GSA Advantage! is: GSAAdvantage.gov.

Multiple Award Schedule

FSC/PSC Code: DA01

CONTRACT NUMBER: GS-35F-290CA

CONTRACT PERIOD: April 14, 2025 through April 13, 2030 (Years 11-15)

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Pricelist current through Option Modification 0029; Effective Date: April 14, 2025

CONTRACTOR: Gray Matters Technology Service, LLC 10011 Nicol Court East Bowie, MD 20721-2959 Website: www.graymatterstech.com

DUNS#: 61543308

UEI#: DRJDASA3SJJ3

CAGE CODE: 4VUH8

CONTACT: Barbara Gray Email: Bgray@graymatterstech.com Voice: 301-966-7523 Fax: 240-206-8796 Mobile: 202-420-1767

BUSINESS SIZE: Small Business ❖ Woman-Owned Small Business ❖ Economically

Disadvantaged Woman-Owned Small Business

Contractor’s internet address/web site where Schedule information can be found:

www.graymatterstech.com.

http://www.graymatterstech.com/ mailto:Bgray@graymatterstech.com http://www.graymatterstech.com/

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CUSTOMER INFORMATION

1a. Table of awarded Special Item Number(s) with appropriate cross-reference to item descriptions and awarded price(s).

Awarded Special Item Numbers (SINs)

SIN 54151S, Information Technology Professional Services

SIN 54151SRC- Information Technology Professional Services

– Disaster Recovery

SIN 54151SSTLOC-Information Technology Professional Services – Cooperative Services.

SIN OLM, Order-Level Materials (OLMs)

SIN OLMSTLOC - Order-Level Materials - Cooperative Purchasing

SIN OLMRC Order Level Materials-Disaster Recovery

For SIN descriptions, see the section of this document titled “Scope of Contract.”

1b. Lowest Priced Model Number and Price for Each SIN.

N/A

1c. Labor Category Descriptions

See the section of this document titled “Position Descriptions.”

2. Maximum order.

SIN 54151S: $500,000. SIN OLM, $250,000. These are not limits on the sizes of task orders that can be issued under the GSA contract. It means that if the best value selection places a task order over the thresholds shown above, the contractor can decline the order.

3. Minimum order. $100.00

4. Geographic coverage (delivery area). 50 United States; District of Columbia; Puerto Rico

5. Point(s) of production (city, county, and State or foreign country). Not Applicable

6. Discount from list prices or statement of net price. Net prices set forth herein.

7. Quantity discounts. 1% for orders over $100K.

8. Prompt payment terms. Net 30. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin). None.

10a. Time of delivery. As agreed between contractor and ordering agency.

10b. Expedited Delivery. As agreed between contractor and ordering agency.

10c. Overnight and 2-day delivery. Contact the Contractor.

11d. Urgent Requirements. Contact the Contractor.

10. F.O.B. point(s). Destination.

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12a. Ordering address.

10011 Nicol Court East Bowie, MD 20721-2959

12b. Ordering procedures: For supplies and services, the ordering procedures and information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address.

10011 Nicol Court East Bowie, MD 20721-2959

14. Warranty provision. None.

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g., the contractor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/.

23. UEI: DRJDASA3SJJ3

24. Contractor is registered in the SAM database. Yes

SCOPE OF SERVICES

SIN 54151S, Information Technology (IT) Professional Services

54151S IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing.

NOTE: Subject to Cooperative Purchasing

SIN OLM, Order-Level Materials OLMs are supplies and/or services acquired in direct support of an individual task or delivery order placed against a Schedule contract or BPA. OLM pricing is not established at the Schedule contract or BPA level, but at the order level. Since OLMs are identified and acquired at the order level, the ordering contracting officer (OCO) is responsible for making a fair and reasonable price determination for all OLMs. OLMs are procured under a special ordering procedure that simplifies the process for acquiring supplies and services http://www.section508.gov/ http://www.section508.gov/

4 | P a g e necessary to support individual task or delivery orders placed against a Schedule contract or BPA. Using this new procedure, ancillary supplies and services not known at the time of the Schedule award may be included and priced at the order level.

OLM SIN-Level Requirements/Ordering Instructions:

OLMs are:

▪ Purchased under the authority of the FSS Program.

▪ Unknown until an order is placed.

▪ Defined and priced at the ordering activity level in accordance with GSAR clause 552.238-115 Special Ordering.

Procedures for the Acquisition of Order-Level Materials. (Price analysis for OLMs is not conducted when awarding the FSS contract or FSS BPA; therefore, GSAR 538.270 and 538.271 do not apply to OLMs.)

▪ Only authorized for use in direct support of another awarded SIN.

▪ Only authorized for inclusion at the order level under a Time-and-Materials (T&M) or Labor-

Hour (LH) Contract Line-Item Number (CLIN).

▪ Subject to a Not to Exceed (NTE) ceiling price.

OLMs are not:

▪ "Open Market Items."

▪ Items awarded under ancillary supplies/services or other direct cost (ODC) SINs (these items are defined, priced, and awarded at the FSS contract level).

PRICING

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Year 11 Year 12 Year 13 Year 14 Year 15

April 14, 2025 to

April 14, 2026 to

April 14, 2027 to

April 14, 2028 to

April 14, 2029 to

LABOR CATEGORY 13-Apr-26 13-Apr-27 13-Apr-28 13-Apr-29 13-Apr-30

Sr. Program Manager 111.55$ 115.34$ 119.25$ 123.30$ 127.50$ Project Manager 100.39$ 103.81$ 107.34$ 110.98$ 114.76$ Sr. Principal Network Engineer 136.34$ 140.98$ 145.77$ 150.73$ 155.86$ Sr. IT Analyst 100.39$ 103.81$ 107.34$ 110.98$ 114.76$ Programmer Analyst III 96.39$ 99.67$ 103.05$ 106.56$ 110.19$ Programmer Analyst II 82.20$ 84.99$ 87.88$ 90.87$ 93.96$ Database Analyst III 94.73$ 97.95$ 101.29$ 104.74$ 108.29$ Database Analyst II 59.90$ 61.93$ 64.04$ 66.22$ 68.46$ Sr. Functional Expert 150.42$ 155.54$ 160.83$ 166.30$ 171.95$ Functional Analyst 122.40$ 126.56$ 130.86$ 135.31$ 139.92$ Computer Programmer III 87.69$ 90.67$ 93.75$ 96.94$ 100.23$ SAN Engineer 89.24$ 92.27$ 95.41$ 98.65$ 102.01$ Migration Engineer 111.55$ 115.34$ 119.25$ 123.30$ 127.50$ Sr. Security Engineer 61.35$ 63.44$ 65.59$ 67.82$ 70.13$ Microsoft Expert 178.47$ 184.53$ 190.81$ 197.30$ 204.01$ Technical Writer 61.35$ 63.44$ 65.59$ 67.82$ 70.13$ IT Move Coordinator 55.77$ 57.66$ 59.63$ 61.65$ 63.75$ Software Configuration Manager 104.38$ 107.93$ 111.60$ 115.40$ 119.31$ QC Application Analyst Lead Tester 81.73$ 84.51$ 87.39$ 90.36$ 93.43$ QC Control Automated Test Specialist 78.20$ 80.86$ 83.61$ 86.45$ 89.39$ Software Application Systems Administrator 69.96$ 72.34$ 74.80$ 77.34$ 79.97$ QC Load Test Specialist 80.66$ 83.41$ 86.24$ 89.17$ 92.20$ Configuration Management Analyst 94.65$ 97.86$ 101.19$ 104.62$ 108.18$ SQL Developer 113.73$ 117.60$ 121.60$ 125.73$ 130.01$ Software Systems Engineer - Senior 113.78$ 117.65$ 121.65$ 125.79$ 130.07$ Applications Systems Analyst/ Programmer – Senior 98.44$ 101.78$ 105.24$ 108.82$ 112.51$ Business Systems Analyst - Intermediate 87.35$ 90.32$ 93.39$ 96.56$ 99.85$ Database Analyst/ Programmer - Intermediate 90.48$ 93.55$ 96.74$ 100.02$ 103.43$ Business Systems Specialist 98.37$ 101.71$ 105.17$ 108.75$ 112.44$ Database Analyst/ Programmer - Senior 121.52$ 125.65$ 129.92$ 134.34$ 138.90$ IT Subject Matter Specialist 130.69$ 135.13$ 139.73$ 144.48$ 149.40$ Project Manager- Senior 171.59$ 177.42$ 183.46$ 189.69$ 196.14$ Quality Assurance Analyst - Intermediate 92.08$ 95.21$ 98.45$ 101.79$ 105.26$ Business Systems Analyst - Senior 106.16$ 109.76$ 113.49$ 117.35$ 121.34$ Applications Systems Analyst/ Programmer - Intermediate 75.82$ 78.40$ 81.07$ 83.83$ 86.68$ Database Manager 139.44$ 144.18$ 149.09$ 154.16$ 159.40$ Quality Assurance Analyst - Senior 106.20$ 109.80$ 113.54$ 117.40$ 121.39$ Senior Web Developer 117.14$ 121.12$ 125.24$ 129.50$ 133.90$ Senior Database Analyst 103.36$ 106.87$ 110.51$ 114.27$ 118.16$ Records Analyst 101.94$ 105.41$ 109.00$ 112.71$ 116.53$ Communications Support 114.79$ 118.69$ 122.73$ 126.90$ 131.21$ Office Management/Document Control** 57.19$ 59.13$ 61.15$ 63.22$ 65.37$ Senior Data Analyst/MS Access Programmer 106.59$ 110.22$ 113.96$ 117.84$ 121.85$ Senior Policy Analyst 122.98$ 127.16$ 131.49$ 135.96$ 140.58$

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Position Description Information

1. Sr. Program Manager

Functional Responsibilities

To provide technical and programmatic oversight for task orders and government contracts. The SPM will monitor contract funding; be responsible for burn; weekly and monthly reports and general reporting to the Director of IT Services.

Minimum Required Education

Masters

Minimum Required Years of Experience

Certifications

None. (PMP Certification preferred.)

2. Project Manager

Functional Responsibilities

The Project Manager reports to the Sr. Program Manager, or onsite manager as required. The Project Manager will be responsible for staff hiring and terminations; contract daily operations for contract deliverables; and provide MS Project updates for deliverables changes; funding, or resource issues.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

ITIL Certification

3. Sr. Principal Network Engineer

Functional Responsibilities

The Sr. Principal Network Engineer will provide network architecture involving bandwidth services; Virtual Server Configuration; Server space expansions; helpdesk support Tier Ill services; experience with diagraming network Quality of Services with various Managed Service working directly with commercial service providers; knowledge of router, switches and CISCO product configurations for voice and data.

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Bachelors

Minimum Required Years of Experience

None. (Cisco Certification preferred.)

4. Sr. IT Analyst

Functional Responsibilities

The Sr. IT Analyst will have a myriad of experience designing building and providing daily direction to other IT staff with software and database modifications; using Agile or Scrum methodology.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

ITIL Certification

5. Programmer Analyst III

Functional Responsibilities

The Programmer Analyst Ill will have direct and hands on experience providing a high level of software solutions using Microsoft, JAVA, and Oracle platforms. The candidate must have experience using third party software for compilation to store object and procedure libraries as required.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

6. Programmer Analyst II

Functional Responsibilities

The Programmer Analyst II will have experience collecting and documenting business and system requirements; writing software and network documentation; meeting with stakeholders to clarify requirements.

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Bachelors

Minimum Required Years of Experience

None

7. Database Analyst III

Functional Responsibilities

The Database Analyst III will provide daily supervision to the DB II with Daily tasks involving the use of ETL Tools, extracting data to be used for various software applications; building reporting services using SQL, Oracle or Crystal to provide reports and knowledge of data integrity reviews using raw data for reporting. The DBA III will have extensive knowledge of scripting; build stored Procedures; and object oriented libraries.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

8. Database Analyst II

Functional Responsibilities

The Database Analyst II will report directly to the DBA Ill with daily task assignments extracting data from enterprise and client server platform to be used for web applications and reporting services. Must have knowledge of ETL, and other methods of data extraction and be able to analyze data to support end user requirements.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

9. Sr. Functional Expert

Functional Responsibilities

The Sr. Functional Expert will be responsible for daily operations of task orders and contracts providing daily oversight of engineering support staff. Must have experience with software or

9 | P a g e networks with the ability to solve complex development issues and provide solutions as required.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

10. Functional Analyst

Functional Responsibilities

The Functional Analyst will have experience soliciting requirements from stakeholders or end users; documenting requirements, performing configuration management and Quality Assurance tasks.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

11. Computer Programmer III

Functional Responsibilities

The Computer Programmer III will have experience providing support to help desk personnel as a Tier II support person. Will have working knowledge of SQL, JAVA and Microsoft as required to solve complex end user issues.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

12. SAN Engineer

Functional Responsibilities

SAN Engineer will have hands on experience mapping, configuring and setting up SAN Devices as required: knowledge with setting up virtualized server farms, preferred; with hands on experience solving SAN Redundancy challenges.

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Bachelors

Minimum Required Years of Experience

Certifications

None

13. Migration Engineer

Functional Responsibilities

Migration Engineer must have experience migrating exchange mailboxes and other migration tasks in the systems engineering phases; must has experience solving issues related to email failover; daily operations and server sustainment as required using Microsoft, and other email services.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

14. Sr. Security Engineer

Functional Responsibilities

The SSE will have set up security network monitoring tools such as wire shark, solar winds and other related vendor network security monitoring packages; must be able to communicate results with program manager and provide mitigation solutions as required to helpdesk professionals and high level corporate management.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

15. Microsoft Expert

Functional Responsibilities

Develops high level migration strategies and plans, configures exchange servers, monitors Microsoft servers, works with virtualization engineer to define space requirements for exchange servers; establishes policy for all Microsoft exchange servers and other product servers; work

11 | P a g e with systems engineers to ensure network bandwidth can support migration and server space requirements.

Minimum Required Education

Masters

Minimum Required Years of Experience

Certifications

Microsoft Certified Professional

16. Technical Writer

Functional Responsibilities

Developed technical and program management documentation for various government and commercial contracts. Must have 5-7 years writing and preparation requirements, design, test, and deployment specifications documentation using various templates used to support Software Development Life-Cycles and Agile Methodology.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

17. IT Move Coordinator

Functional Responsibilities

The Move coordinator will review new office spaces; reviewing room schematics; scheduling furnisher; ordering office equipment such as new phones, and coordinating all services relative to the entire enterprise moves.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

18. Software Configuration Manager

Functional Responsibilities

Provides technical, managerial, and administrative direction for problem definition, analysis, requirements development, and implementation for complex to extremely complex

12 | P a g e configuration systems in the subject matter area. Makes recommendations and advises on organization-wide system improvements, optimization or maintenance efforts in the following specialties: information systems architecture; networking; telecommunications; automation;

communications protocols; risk management/electronic analysis; software; lifecycle management; software development methodologies; and modeling and simulation.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

20. QC Application Analyst Lead Tester

Functional Responsibilities

Must be capable of maintaining and establishing a process for evaluating software and associated documentation. Must be able to determine the resources required for quality control. Must be able to maintain the level of quality throughout the software life cycle.

Develops software quality assurance plans. Conducts formal and informal reviews at predetermined points throughout the development life cycle.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

21. QC Control Automated Test Specialist

Functional Responsibilities

Interacts with other engineering groups to define, document, analyze, perform, and interpret tests for related products, systems, components, or modifications. Identifies functional problems and suggests resolutions. Assists in the definition of internal quality control standards and the maintenance of reliability programs. Analyzes test cases and provides regular progress reports. Proficient in Automation tools.

Minimum Required Education

Bachelors

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22. Software Application Systems Administrator

Functional Responsibilities

Supervises and manages the daily activities of configuration and operation of business systems which may be mainframe, mini, or client/server based. Optimizes system operation and resource utilization and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

23. QC Load Test Specialist

Functional Responsibilities

Provide testing and analysis of complex systems to ensure systems are compliant with requirements and can perform well in production. Independently develop test scripts using any of the LoadRunner protocols, create test scenarios and execute tests. Analyze test results using LoadRunner Analysis or similar application and write test reports.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

24. Configuration Management Analyst

Functional Responsibilities

Specialized experience required includes administration of UNIX or another open, systems compliant, multi-user system. General experience required includes administration of multiuser computer systems. Functional Responsibilities: This position performs system installation and integration of computer operating system software, network software, application software, computer hardware, and supporting network or telecommunications systems; and investigates and resolves operational problems in conjunction with other engineering and technical personnel.

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Minimum Required Years of Experience

Certifications

None

35. SQL Developer

Functional Responsibilities

Development of high-quality database solutions. Develop, implement and optimize stored procedures and functions using T-SQL. Review and interpret ongoing business report requirements. Research required data. Build appropriate and useful reporting deliverables.

Analyze existing SQL queries for performance improvements. Suggest new queries. Develop procedures and scripts for data migration. Investigate exceptions with regard to asset movements. Document code, provide progress reports, and perform code review and peer feedback.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

37. Software Systems Engineer - Senior

Functional Responsibilities

Designs and develops software applications. Performs coding, debugging, testing and troubleshooting throughout the application development process. May provide consultation on complex projects. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Works autonomously. Goals are generally communicated in solution or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

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38. Applications Systems Analyst/ Programmer – Senior

Oversees the development or modification of applications programs. Designs procedures to solve complex application programming problems, taking computer equipment capacity and limitations, operating time, and form of desired results into consideration. Designs, codes, tests, debugs, and documents applications at the highest levels of complexity. Leads all phases of applications programming. Evaluates applications for quality assurance. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

39. Business Systems Analyst - Intermediate

Functional Responsibilities

Consults with client companies in order to evaluate and recommend technology solutions that will facilitate the accomplishment of the client's business goals. Analyzes the client's business strategy, operations, and current technology architecture in order to develop options for new technologies that will optimize the company's functions and business processes. Provides consultation regarding solutions planning, impact analysis, risk assessment, and budgeting. May provide financial analysis to determine ROI/ROA of proposed solutions. Typically reports to a manager or head of department. A specialist on complex technical and business matters.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

40. Database Analyst/ Programmer - Intermediate

Functional Responsibilities

Designs, manages and maintains the company database of medium to high complexity.

Evaluates and optimizes database configuration and access. Resolves database performance and capacity issues. Performs database recovery and back-up. Contributes to moderately complex aspects of a project.

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Minimum Required Years of Experience

Certifications

None

41. Business Systems Specialist

Functional Responsibilities

Reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies. Documents system requirements defines scope and objectives and creates system specifications that drive system development and implementation. Incumbents function as a liaison between IT and users and have both business and technical expertise. Typically reports to a manager. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

42. Database Analyst/ Programmer - Senior

Functional Responsibilities

Provides all activities related to the administration of computerized databases. Projects long-range requirements for database administration and design in conjunction with other managers in the information systems function. Designs, creates, and maintains databases in a client/server environment. Conducts quality control and auditing of databases in a client/server environment to ensure accurate and appropriate use of data. Advises users on access to various client/server databases. Designs, implements, and maintains complex databases with respect to JCL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation, and statistical methods. Applies knowledge and experience with database technologies, development methodologies, and front-end /back-end programming languages (e.g., SQL). Performs database programming and supports systems design. Includes maintenance of database dictionaries, overall monitoring of standards and procedures, file design and storage, and integration of systems through database design.

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Certifications

None

43. IT Subject Matter Specialist

Functional Responsibilities

Researches and analyzes complex issues surrounding the systems of an organization. Develops strategies or infrastructure level recommendations surrounding improving processes, efficiency and practices of the organization's internal communications systems. Simulates and tests process improvements. Communicates changes and may provide training to impacted business units. A specialist on complex technical and business matters. Work is highly independent. May provide a leadership role for the work group through knowledge in the area of specialization.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

44. Project Manager- Senior

Functional Responsibilities

Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits;

identifying trends; determining system improvements; implementing change. Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures;

analyzing variances; initiating corrective actions.

Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques. Measure project performance using appropriate tools and techniques.

Report and escalate to management as needed. Successfully manage the relationship with the client and all stakeholders. Performs risk management to minimize project risks.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

None. (PMP Certification preferred.)

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45. Quality Assurance Analyst - Intermediate

Tracks the development process of a product or system from start to finish. Oversees the production and testing of each system component to ensure it meets appropriate standards before moving to the next phase.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

46. Business Systems Analyst - Senior

Functional Responsibilities

Reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies. Documents system requirements defines scope and objectives and creates system specifications that drive system development and implementation. May supervise and guide lower-level business systems analysts. Incumbents function as a liaison between IT and users and have both business and technical expertise. Typically reports to a manager or head of a unit/department. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

47. Applications Systems Analyst/ Programmer - Intermediate

Functional Responsibilities

Evaluates, analyzes, and modifies moderately complex application programs. Codes, tests, debugs, documents, and maintains applications. Works on most phases of applications programming activities. Analyzes and resolves problems associated with applications. Detects, diagnoses, and reports related problems. Contributes to moderately complex aspects of a project.

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Certifications

None

48. Database Manager

Functional Responsibilities

Manages the administration of an organization's database. Analyzes the organization's database needs and develops a long-term strategy for data storage. Establishes policies and procedures related to data security and integrity and monitors and limits database access as needed.

Oversees the design, maintenance and implementation of the systems that manage an internal database. Ensures that project/department milestones/goals are met and adhering to approved budgets. Extensive knowledge of department processes.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

49. Quality Assurance Analyst - Senior

Functional Responsibilities

Establishes and maintains a process for evaluating software and associated documentation.

Determines the resources required for quality control. Maintains the level of quality throughout the software life cycle. Conducts formal and informal reviews at predetermined points throughout the development life cycle. Responsible for review of work products, documentation, and resolution of quality issues.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

51. Senior Web Developer

Functional Responsibilities

Performs tasks requiring use of IT to advance the organization’s goals by creating websites for programs and projects. Tasks may include performing web development, computer programing and database integration; supporting data collection, statistical analysis and visualization of

20 | P a g e progress towards achieving objectives; articulating and assisting the customer with defining and refining product requirements; and supporting Data and Information Management tasks.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

52. Senior Database Analyst

Functional Responsibilities

DBMS design and system analysis, current operating system software internals, and data manipulation techniques and languages. General experience includes increasing responsibilities in the development and maintenance of data base systems.

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

53. Records Analyst

Functional Responsibilities

Contributes to the execution of a task by applying analytical techniques in the evaluation of data, using specialized skills and knowledge in a designated field. Areas of field include, but are not are limited to, Freedom of Information Act (FOIA), Privacy Act (PI), declassification and quality assurance. Manage the flow of classified and/or unclassified correspondence. Performs comprehensive second tier reviews of agency appropriate material.

Minimum Required Education

Associates

Minimum Required Years of Experience

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54. Communications Support

Responsible for the creation of creative, informative and authoritative content across all marketing channels to engage specific demographics and customer personas. Performs duties related to marketing and advertising that include but are not limited to research analysis, communications planning and implementation, stakeholder engagement, branding and messaging, media relations, public relations, social marketing and change communications.

Provides assistance to senior

Minimum Required Education

Bachelors

Minimum Required Years of Experience

Certifications

None

55. Office Management/Document Control

Functional Responsibilities

Provides critical support by managing schedule, travel, document control, correspondence files, and administration of the office (greets and escorts visitors, answers phone and routes calls, maintains supplies, prepares and routes executive correspondence.

Minimum Required Education

Associates

Minimum Required Years of Experience

Certifications

None

56. Senior Data Analyst/MS Access Programmer

Functional Responsibilities

Ensures data integrity and accuracy for key customer business processes. Supports design and conducts quantitative analysis for marketing, and customer acquisition initiatives. Identify, improve and implement validations, exception management and data synchronization routines for key customer operations processes. Automate business processes and provide business process managers with accurate and timely data. Supports Information Technology system development, data mapping and data architecture implementation. Create reports and data sets for use by management.

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Certifications

None

57. Senior Policy Analyst

Functional Responsibilities

Provides advice/guidance for process improvement activities related to the administrative operations of federal civilian and military programs. Develops, coordinates, and improves program policies, standards, activities, and opportunities. Supervises, coordinates, and manages several aspects of projects including staffing, coordinating meetings, project and committee support, budget, and implementation of project activities. Coordinates cooperation across Government agencies, CIOs, and develops partnerships with nonprofit and private sectors. Has expertise in scientific, medical, and public health disciplines.

Minimum Required Education

Bachelors

Minimum Required Years of Experience