MAS - Koniag Information Security Services LLC - GS35F271CA

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA

Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule FSC Group: Professional Services

Contract Number: GS-35F-271CA

Contract Period: March 27, 2015 – March 26, 2030

Koniag Information Security Services LLC

4840 Westfields Blvd , Suite 200 Chantilly, VA 20151

Phone: (703) 488-9368 www.koniag-gs.com

Contract Administrator: Steven Kutscher

Email: skutscher@koniag-gs.com

Small, SBA Certified 8(a) Program Participant, Minority Owned Business

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Pricelist current through Modification PO-0031, effective March 27, 2025

Prices Shown Herein are Net (discount deducted) http://www.koniag-gs.com/ mailto:skutscher@koniag-gs.com

INFORMATION FOR ORDERING ACTIVITIES

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SINs Recovery SIN Title

54151S 54151SSTLOC

54151SRC

Information Technology Professional Services

541611 541611RC Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

OLM OLMSTLOC

OLMRC

Order-Level Materials (OLM’s)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

See below

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

See below

2. Maximum order.

54151S: $500,000 541611: $1,000,000

OLM: $250,000

3. Minimum order. $100

4. Geographic coverage (delivery area). Domestic delivery

5. Point(s) of production (city, county, and State or foreign country).

Same as company address

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. None

8. Prompt payment terms. 0%, net 30 days

9. Foreign items (list items by country of origin). None

10a. Time of delivery. (Contractor inserts number of days.)

As agreed upon between agency and contractor

10b. Expedited Delivery. Contact Contractor

10c. Overnight and 2-day delivery.

Contact Contractor

10d. Urgent Requirements.

Contact Contractor

11. F.O.B. point(s).

FOB Destination

12a. Ordering address(es).

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es).

14. Warranty provision.

Not applicable

15. Export packing charges, if applicable.

Export packing is available outside the scope of this contract

16. Terms and conditions of rental, maintenance, and repair (if applicable).

17. Terms and conditions of installation (if applicable).

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable).

18b. Terms and conditions for any other services (if applicable).

19. List of service and distribution points (if applicable).

20. List of participating dealers (if applicable).

21. Preventive maintenance (if applicable).

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants).

None

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found:

Not Applicable. The EIT standards can be found at: www.Section508.gov/

23. Unique Entity Identifier (UEI) number. HJ1AH6Q8VXU4

24. Notification regarding registration in SAM.gov (formerly the Central Contractor Registration) database.

Koniag Information Security Services LLC has registered in the System for Award Management (SAM) database. The CAGE code is 795P7 http://www.section508.gov/

GSA Labor Categories

Substitution Policy Education Substitutions Associate’s Degree= 2 years of experience Bachelor’s Degree= 4 years of experience Master’s Degree = 6 years of experience PhD= 12 years of experience

Experience Substitutions 2 years of experience = Associate’s Degree 4 years of experience = Bachelor’s Degree 6 years of experience = Master’s Degree 12 years of experience = PhD

Business System Analyst – Sr.

Minimum Education: Bachelor’s Degree in Engineering, Computer Information Systems, Business, or related discipline.

Minimum Experience: Fifteen (15) years or equivalent substitution.

Functional Responsibilities: Reviews, analyzes, and evaluates business systems and user needs.

Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Familiar with relational database concepts, and client-server concepts. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.

Lead and direct the work of others.

Business System Analyst - Mid Minimum Education: Bachelor’s Degree in Engineering, Computer Information Systems, Business, or related discipline.

Minimum Experience: Ten (10) years or equivalent substitution.

Functional Responsibilities: Reviews, analyzes, and evaluates business systems and user needs.

Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Familiar with relational database concepts, and client-server concepts. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.

Lead and direct the work of others.

Senior ERP Expert Minimum Education: Bachelor’s Degree in Engineering, Computer Information Systems, Business, or related discipline.

Minimum Experience: Fifteen (15) years or equivalent substitution.

Functional Responsibilities: Reengineer and apply E2E processes to improve business operations and support audit readiness

• Serve as the primary DCMO liaison with Principal Staff Assistants and COCOMs

• Facilitate BEA content integration through E2Es

• Improve business value of ERPs through enterprise collaboration

• Support the Improvement of interoperability through E2E enterprise data standards

• Facilitate and oversee the appropriate E2E governance model(s) and forum(s)

• Document the target systems environment for business systems aligned to the E2Es

• Refine business processes to ensure alignment to expeditionary requirements

• Provide prior knowledge and expertise serving in a lead position in the following:

• End-to-End (E2E) Integration/Business Process Re-engineering (BPR)

• Enterprise Data Standards Development

• ERP/Business System expertise

• Provide expertise with ERP Systems within OSD’s Deputy Chief Management Office (DCMO) Enterprise Business Integration (EBI) Directorate and knowledge of their ERP implementation within the following areas:

• Procure to Pay

• Plan to Stock

• Cost Management

• Prospect to Order

• Deployment to Retrograde/Redeployment

• Prior ERP work experience and knowledge within the former DoD Business

• Transformation Agency (BTA) is desirable.

• Provide guidance and advice to ERP and business analysts using their prior knowledge and expertise with Oracle and/or SAP ERP within the DoD environment.

• Provide on-site program management oversight to a team of 12 and build and maintain strong client relationship

• Provide functional and administrative guidance to the staff

• Provide techno-functional expertise on using COTS products to solve DoD business problems in support of Audit Readiness

• Maximize ERP/Business System processes

• Provide subject matter expertise in reducing RICE objects

• Provide technical and programmatic implementation advice to IRB/JlPT teams

Program Administration Specialist Minimum Education: Bachelor’s Degree in Engineering, Computer Information Systems, Business, or related discipline.

Minimum Experience: Eight (8) years or equivalent substitution.

Functional Responsibilities: Improves business processes and supports critical business strategies by managing the development, implementation, and maintenance of business applications systems. Leads multiple projects and oversees developers to ensure that specifications are met. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.

Test Program Engineer or related discipline.

Minimum Experience: Four (4) years or equivalent substitution.

Functional Responsibilities: Interacts with other engineering groups to define, document, analyze, perform, and interpret tests for products, systems, components, or modifications. Identifies functional problems and suggests resolutions. Assists in the definition of internal quality control standards and the maintenance of reliability programs. Analyzes test cases and provides regular progress reports.

Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected.

Web Content Specialist or related discipline.

Minimum Experience: Four (4) years or equivalent substitution.

Functional Responsibilities: Maintains hardware and software critical to the functionality of the organization's website. Monitors usage and performance, creates and maintains backups, and troubleshoots and resolves issues as they arise. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals.

Performs a variety of tasks. A certain degree of creativity and latitude is required.

Engineering & Technology Acquisition Specialist I or related discipline.

Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Provide expert assistance to the Acquisition Directorate for the refinement and implementation of program processes and will continue enhancing the overall Acquisition Directorate mission with subject matter expertise in the areas they are assigned including, Information Technology, Telecommunications Technology, Mobile/Fixed Systems Technology, Advanced Network Systems, and RF Technology. Their expertise and knowledge allow them a keen sense of situational awareness when analyzing alternatives and comparing Commercial Off the Shelf (COTS) systems with emergent technologies.

Supervisory Program Manager or related discipline.

Minimum Experience: Ten (10) years or equivalent substitution.

Functional Responsibilities: Proven supervisory and management skills. Progressive project related experience is required. Specialized experience required includes: complete engineering project development from inception to deployment, demonstrated ability to provide guidance and direction in multiple tasks across several functional areas including the use of different technologies. Proven expertise in understanding program requirements of the types of tasks to be performed, ability to review and evaluate all work performed, management and control of funds and resources, and provide direction to ensure compliance with all management policies. Provides technical management and direction for problem definition, analysis and requirements development and implementation for complex systems in the subject matter area. Provides recommendations and advice on system improvements, optimization and maintenance.

Project Manager III or related discipline.

Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Progressive project related experience is required. Specialized experience required includes: complete engineering project development from inception to deployment, demonstrated capability in the management and control of funds and resources and the ability to manage multi-task contracts. Provides technical management and direction for problem definition, analysis and requirements development and implementation for complex systems in the subject matter area. Provides recommendations and advice on system improvements, optimization and maintenance

Customer Support Liaison Minimum Education: Bachelor’s degree in Business or related field Minimum Experience: Three (3) years of equivalent work experience Functional Responsibilities: Under limited supervision, Customer Support Liaisons will apply comprehensive program knowledge and program advisory support in the preparation of financial and deliverable-related correspondence and documentation for the Program Office and Sponsor. These financial analysis documents will include, but not be limited to, budget analysis, revenue recognition/verification, forecasting, programmatic reconciliation, and project setup support. By applying “Best Practice” models and processes, Customer Support Liaisons will be able to demonstrate the experience and knowledge base required to support these areas with limited oversight.

Additionally, they possess the ability to provide recommendations, which maximize the ability to execute Sponsor requirements within budgetary constraints and be familiar with a variety of Best Practice concepts and procedures. Relying on directly relevant experience and judgment to plan and accomplish goals, Customer Support Liaisons will perform a variety of tasks in a fast-paced and challenging environment with a wide degree of creativity. Customer Support Liaisons will also provide a wide range of logistical support to the Program Office and the Sponsor. Essential to their logistical responsibilities is the accurate accountability of equipment. Our Customer Support Liaisons have extensive experience in establishing and maintaining property accountability records. They will ensure that all actions affecting the disposition of equipment, transfers, deactivations, repairs and disposal, are accurately recorded, tracked and managed. Additionally, the Customer Support Liaisons will accurately reconcile equipment inventories with financial records and verify the delivery and receipt of equipment transferred to the end user. Any identified discrepancies will be quickly corrected.

Subject Matter Expert (SME) III/Technical Program Manager III Minimum Education: Bachelor’s Degree in Engineering, Computer Science, Information Systems, or other related scientific or technical discipline.

Minimum Experience: Ten (10) years or equivalent experience.

Functional Responsibilities: The level III Subject Matter Expert has progressive project-related experience, with specialized experience in complete engineering project development from inception to deployment. Has a demonstrated ability to provide guidance and direction in multiple tasks across several functional areas including the use of different technologies. Proven expertise in understanding program requirements of the types of tasks to be performed, ability to review and evaluate all work performed, management and control of funds and resources, and provide direction to ensure compliance with all management policies. Provides technical management and direction for problem definition, analysis and requirements development and implementation for complex systems in the maintenance.

Senior Subject Matter Expert IV/ Senior Technical Program Manager IV other related scientific or technical discipline.

Minimum Experience: Fifteen (15) years or equivalent experience.

Functional Responsibilities: Proven supervisory and management skills. Progressive project related experience is required. Specialized experience required includes: complete engineering project development from inception to deployment, demonstrated ability to provide guidance and direction in multiple tasks across several functional areas including the use of different technologies. Proven expertise in understanding program requirements of the types of tasks to be performed, ability to review and evaluate all work performed, management and control of funds and resources, and provide direction to ensure compliance with all management policies. Provides technical management and direction for problem definition, analysis and requirements development and implementation for complex systems in the subject matter area. Provides recommendations and advice on system improvements, optimization and maintenance. Must have 15 years of experience in the subject area.

At least ten of those years must be directly related to required area of expertise. Bachelor’s Degree or the equivalent years in experience.

Senior Technical Consultant III other related scientific or technical discipline.

Minimum Experience: Nine (9) years or equivalent experience.

Functional Responsibilities: Proven project related experience is required plus recognized expertise in technical area or field through the publishing of papers, advanced degrees or technically unique project work. Demonstrated expertise and ability in solving complex problems in an efficient and unique manner. Specialized experience required includes: complete engineering project development from inception to deployment, demonstrated ability to provide guidance and direction in multiple tasks across several functional areas including the use of different technologies. Proven expertise in understanding program requirements of the types of tasks to be performed, ability to review and evaluate all work performed, management and control of funds and resources, and provide direction to ensure compliance with all management policies.

Technical Consultant II:

Education Requirement: Bachelor’s Degree in Engineering, Computer Science, Information Systems, or other related scientific or technical discipline.

Minimum Experience: Six (6) years or equivalent experience.

Functional Responsibilities: Proven project related experience is required plus recognized expertise in technical area or field through the publishing of papers, or technically unique project work.

Demonstrated expertise and ability in solving complex problems in an efficient and unique manner.

Specialized experience required includes: complete engineering project development from inception to deployment, demonstrated ability to provide guidance and direction in multiple tasks across several functional areas including the use of different technologies. Proven expertise in understanding program requirements of the types of tasks to be performed, ability to review and evaluate all work performed, management and control of funds and resources, and provide direction to ensure compliance with all management policies.

Program Manager or related discipline.

Minimum Experience: Ten (10) years or equivalent substitution.

Functional Responsibilities: Progressive project related experience is required. Specialized experience required includes: complete engineering project development from inception to deployment, demonstrated ability to provide guidance and direction in multiple tasks across several functional areas including the use of different technologies. Proven expertise in understanding program requirements of the types of tasks to be performed, ability to review and evaluate all work performed, management and control of funds and resources, and provide direction to ensure compliance with all management policies. Provides technical management and direction for problem definition, analysis and requirements development and implementation for complex systems in the maintenance.

Business Process Consultant Minimum Education: Bachelor’s Degree, or 4 years’ experience in lieu of degree Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Reviews, analyzes, and evaluates business systems and user needs.

Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Familiar with relational database concepts, and client-server concepts. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Lead and direct the work of others.

Sr. Data Analyst

Minimum Experience: Ten (10) years or equivalent substitution.

Functional Responsibilities: Supervisory role for analysts on IT projects. Prepares and conducts business analyses and studies, needs assessments, requirements analysis/definition and cost/benefit analyses to align business systems, solutions and initiatives. Prepares forecasts and analyzes trends, reporting regulations and business conditions. Develops and analyzes metrics, performance measurements, requirements, reports and recommendations related to management, organizational structure, policy/procedures and business systems. Identifies potential business risks. Reviews more junior analysis concerns in areas of data analysis.

Applications Programmer:

Minimum Experience: One (1) years or equivalent substitution.

Functional Responsibilities: Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Designs, codes, tests, debugs, and documents.

Applications Systems Analyst/Programmer - Intermediate:

Minimum Experience: Three (3) years or equivalent substitution.

Functional Responsibilities: Under general supervision, formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, documents, and maintains those programs. Competent to work on most phases of applications systems analysis and programming activities but requires instruction and guidance in other phases.

Applications Systems Analyst/Programmer - Senior:

Minimum Experience: Ten (10) years or equivalent substitution.

Functional Responsibilities: Under general direction, formulates and defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents those programs. Competent to work at the highest technical level of all phases of applications systems analysis and programming activities. May be responsible for completion of a phase of a project.

Regularly provides guidance and training to less- experienced analyst/programmers.

Business Consultant:

Minimum Education: Bachelor’s Degree or 4 years’ experience in lieu of degree Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Responsible for most complex systems process analysis, design, and simulation. Requires highest-level understanding of organization’s business systems and industry requirements. Focus is on process analysis and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment. Creates process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams. Recommends and facilitates quality improvement efforts. May lead re-engineering team and act as project manager in some cases.

Business Subject Matter Specialist:

Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation. Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases.

Business Systems Analyst - Intermediate:

Minimum Experience: Three (3) years or equivalent substitution.

Functional Responsibilities: Under general supervision, formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary. Guides and advises less-experienced Business Systems Analysts. Competent to work in some phases of systems analysis and considers the business implications of the application of technology to the current business environment.

Business Systems Specialist:

Minimum Experience: Ten (10) years or equivalent substitution.

Functional Responsibilities: Top-level technical contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to the organization’s business plan and industry requirements. Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. Provides technical consulting on complex projects. Devises and/or modifies procedures to solve the most complex technical problems related to computer equipment capacity and limitations, operating time, and form of desired results. Creates detailed specifications from which programs will be written. May have quality assurance responsibilities.

Client/Server Database Manager:

Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Projects long-range requirements for client/server database administration in conjunction with other managers in the information systems function as well as business function managers. Prepares activity and progress reports regarding the client/server database management section.

Client/Server Network Architect:

Minimum Experience: Ten (10) years or equivalent substitution.

Functional Responsibilities: Top-level technical expert responsible for design and development of a client/server environment. Develops strategy of client/server system and the design infrastructure necessary to support that strategy. Advises on selection of technological purchases with regards to processing, data storage, data access, and applications development. Sets standards for the client/server relational database structure for the organization (SQL, ORACLE, SYBASE, etc.).

Advises of feasibility of potential future projects to management.

Client/Server Support Analyst:

Minimum Experience: Three (3) years or equivalent substitution.

Functional Responsibilities: Under general supervision, assists with personal computer operating systems software and communication system software. Designs, tests, and maintains personal computer systems. Responsible for analyzing and solving personal computer-related problems.

Responsible for security, integrity, and reliability of personal computer systems. Tests and integrates new hardware, systems and modifications to existing equipment and systems. Performs research/investigations, analysis, design, testing, and installation of supported hardware and software.

Schedules installation of new hardware and software and modifications to existing systems. Monitors performance of hardware and its capacity in all assigned locations. Recommends and implements enhancements to existing hardware and systems.

Communications Analyst - Intermediate:

Minimum Experience: Two (2) Years Functional Responsibilities: Under general supervision, assists Senior Level Communications Analyst or Department Manager in the planning, design, and implementation of communications networks.

Responsible for providing assistance and technical support for network design activities. Assists in the review/assessment of user needs. May conduct feasibility studies for projects. May assist in the evaluation and selection of equipment. Frequently reports to Data/Voice Communications Management or Internal Communications Systems Consultant.

Communications Analyst – Senior:

Minimum Experience: Five (5) Years Functional Responsibilities: Under general direction, assists in the planning, design, and implementation of communications networks. Responsible primarily for the assessment and optimization of network design through review and assessment of user needs. Conducts feasibility studies for large projects, develops requests for proposal, evaluates vendor products, and makes recommendations on selection. May function as lead position providing guidance and training to less-experienced analysts. Frequently reports to a Data/Voice Communications Manager or Internal Communications Systems Consultant.

Communications Facility Engineer:

Minimum Experience: Ten (10) years or equivalent substitution.

Functional Responsibilities: Provides technical direction and engineering knowledge for communications systems infrastructure activities, including planning, designing, and implementing communications infrastructure requirements for buildings and systems. Ensures that adequate and appropriate planning is provided to direct building architects and planners in building communications spaces and media pathways meet industry standards.

Communications Installer:

Minimum Education: High School Diploma or equivalent Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Assists in the planning, design, and implementation of communications networks. Responsible for providing assistance and technical support for network design activities.

Assists in the review/assessment of user needs. Performs feasibility studies for small projects. Assists in the evaluation and selection of equipment.

Communications Transmission Engineer:

Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Provides technical direction and engineering knowledge for communications activities including planning, designing, installing and maintaining large communications networks. Develops, operates, and maintains voice, wireless, video, and data communications systems.

Provides complex engineering or analytical tasks and activities associated with one or more technical areas within the communications function.

Computer Operations Manager:

Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Responsible for all activities relating to the operation of centralized data processing equipment and peripheral information systems equipment. Establishes detailed schedules for the utilization of all equipment in the computer operations section to obtain maximum utilization.

Assigns personnel to various operations and directs their activities. Reviews and evaluates work and prepares performance reports. Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities, and methods. Consults with personnel in other information systems sections to coordinate activities. Prepares activity and progress reports regarding the computer operations section. Frequently reports to a Director of Information Systems Operations.

Data Architect:

Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Designs and builds relational databases. Develops strategies for data acquisitions, archive recovery, and implementation of a database. Works in a data warehouse environment, which includes data design, database architecture, metadata and repository creation.

Translates business needs into long-term architecture solutions. Defines, designs, and builds dimensional databases. Develops data warehousing blueprints, evaluating hardware and software platforms, and integrating systems.

Evaluates reusability of current data for additional analyses. Reviews object and data models and the metadata repository to structure the data for better management and quicker access.

Data Communications Manager – Planning & Implementation:

Minimum Experience: Eight (8) Years Functional Responsibilities: Ensures that adequate and appropriate planning is provided for remote hardware and communications facilities to develop and implement methodologies for analysis, installation, and support of distributed processing client/server systems. Provides coordination in the analysis, acquisition, and installation of hardware, software, and facilities. Manages the training and efforts of a staff engaged in system and network planning, analysis and monitoring activities.

Frequently reports to a Telecommunications Department Director/Manager or Planning and Engineering Manager.

Data Entry Supervisor:

Minimum Experience: Two (2) years or equivalent substitution.

Functional Responsibilities: Supervises all data entry activities. Assigns work to personnel and directs activities. Reviews and evaluates work and prepares performance reports. Frequently reports to a Computer Operations Manager or Production Control Supervisor.

Data Security Administration Manager:

Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Directs and implements the necessary controls and procedures to cost-effectively protect information systems assets from intentional or inadvertent modification, disclosure, or destruction. Provides guidance and direction for the physical protection of information systems assets to other functional units. Provides reports to superiors regarding effectiveness of data security and makes recommendations for the adoption of new procedures. Assigns work to subordinates, monitors performance, and conducts performance appraisals. Interviews and makes recommendations for additional staff.

Data Security Analyst – Intermediate:

Minimum Experience: Two (2) years or equivalent substitution.

Functional Responsibilities: Under general supervision, performs all procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction. Interfaces with user community to understand their security needs and implements procedures to accommodate them. Ensures that user community understands and adheres to necessary procedures to maintain security. Conducts accurate evaluation of the level of security required.

Provides management with status reports. Frequently reports to a Data Security Administration Manager.

Data Security Analyst - Senior:

Minimum Experience: Ten (10) years or equivalent substitution.

Functional Responsibilities: Under general direction, performs all procedures necessary to ensure the safety of information systems and to protect systems from intentional or inadvertent access or destruction. Interfaces with user community to understand their security needs and implements procedures to accommodate them. Ensures that user community understands and adheres to necessary procedures to maintain security. May require familiarity with domain structures, user authentication, and digital signatures. Conducts accurate evaluation of the level of security required. May require understanding of firewall theory and configuration. Must be able to weigh business needs against security concerns and articulate issues to management.

Data Warehousing Administrator:

Minimum Experience: Three (3) Years Functional Responsibilities: Coordinates the data administration technical function for both data warehouse development and maintenance. Plans and oversees the technical transitions between development, testing, and production phases of the workplace. Facilitates change control, problem management, and communication among data architects, programmers, analysts and engineers.

Establishes and enforces processes to ensure a consistent, well-managed and well-integrated data warehouse infrastructure. Expands and improves data warehouse to includes data from all functions of the organization using data manipulation, transformation and cleansing tools.

Data Warehousing Analyst:

Functional Responsibilities: Works in a data warehouse environment, which includes data design, database architecture, metadata and repository creation. Reviews data loaded into the data warehouse for accuracy. Responsible for the development, maintenance and support of an enterprise data warehouse system and corresponding data marts. Troubleshoots and tunes existing data warehouse applications. Conducts research into new data warehouse applications and determines viability for adoption. Assists in establishing development standards. Evaluates existing subject areas stored in the data warehouse. Incorporates existing subject areas into an enterprise model. Creates new or enhanced components of the data warehouse.

Data Warehousing Programmer:

Minimum Experience: Two (2) Years Functional Responsibilities: Responsible for product support and maintenance of the data warehouse.

Performs data warehouse design and construction. Codes and documents scripts and stored procedures. Designs/implements data strategy methods. Develops appropriate programs and systems documentation. Assists with Meta data repository management. Prepares/implements data verification and testing methods for the data warehouse. Creates index and view scripts.

Data Warehousing Project Manager:

Minimum Experience: Five (5) years Functional Responsibilities: Works in a data warehouse environment, which includes data design, database architecture, metadata and repository creation. Responsible for leading data warehouse team in development and enhancements of the data warehouse user interface. Establishes user requirements.

Creates new standards and procedures related to end user and internal interface development. Works with Data Architect on technical issues and system architecture definition. Translates high-level work plans and converts to detailed assignments for team members. Monitors status of assignments and reviews work for completion and quality.

Data/Configuration Management Specialist:

Minimum Experience: Five (5) years Functional Responsibilities: Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits.

Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.

Database Administrator:

Minimum Experience: Two (2) Years Functional Responsibilities: Participates in the design, creation, and maintenance of computerized databases. Responsible for quality control and auditing of databases to ensure accurate and appropriate use of data. Works with management to develop database strategies to support company needs.

Consults with and advises users on access to various databases. Works directly with users to resolve data conflicts and inappropriate data usage. Directs the maintenance and use of the corporate data dictionary. Typically requires two to four years of experience.

Database Analyst/Programmer – Intermediate:

Minimum Experience: Two (2) Years Functional Responsibilities: Under general supervision, designs, implements and maintains moderately complex databases. Maintains database dictionaries and integration of systems through database design. Competent to work on most phases of database administration but may require some instruction and guidance in other phases.

Database Analyst/Programmer – Senior:

Minimum Experience: Three (3) Years Functional Responsibilities: Under general direction, designs, implements and maintains complex database with respect to JCL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation and statistical methods. Includes maintenance of database dictionaries, overall monitoring of standards and procedures and integration of systems through database design. Competent to work at the highest level of all phases of database management.

Database Manager:

Minimum Experience: Five (5) Years Functional Responsibilities: Assigns personnel to various projects and directs their activities.

Reviews and evaluates work and prepares performance reports. Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities, and methods. Consults with and advises users of various databases. Projects long- range requirements for database administration in conjunction with other managers in the information systems function as well as business function managers. Prepares activity and progress reports regarding the database management section.

Disaster Recovery Administrator:

Minimum Experience: Five (5) Years Functional Responsibilities: Under general supervision, responsible for the overall security and integrity of organizational electronic data, data systems, and data networks. Designs and administers programs to include policies, standards, guidelines, training programs, and a viable quality assurance process for disaster recovery. Oversees and reviews the testing and implementation of software, data systems, and data networks to ensure that the integrity and security of all electronic data and data systems are adequately protected. Oversees and facilitates the preparation of an organization-wide business resumption plan. Responsible for ensuring the business resumption plan adequately addresses the organization’s requirements and established time frames. Responsible for day-to-day security administration of the organization’s data systems and data networks including systems access administration.

Disaster Recovery Analyst:

Minimum Experience: Five (5) Years Functional Responsibilities: Designs and administers programs to include policies, standards, guidelines, training programs and a viable quality assurance process for disaster recovery. Oversees and reviews the testing and implementation of software, data systems and data networks to ensure that the integrity and security of all electronic data and data systems are adequately protected. Oversees and facilitates the preparation of an organization-wide business resumption plan. Responsible for ensuring the business resumption plan adequately addresses the organization's requirements and established time frames.

Documentation Specialist - Intermediate:

Minimum Experience:

Functional Responsibilities: Under general supervision, prepares and/or maintains systems, programming, and operations documentation, including user manuals. Maintains a current internal documentation library. Competent to work on most phases of documentation.

Documentation Specialist - Senior:

Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Under general supervision, is responsible for preparing and/or maintaining systems, programming, and operations documentation, procedures, and methods including user manuals and reference manuals. Maintains a current internal documentation library. Provides or coordinates special documentation services as required. Competent to work at the highest level of all phases of documentation. May act as project leader for large positions.

E-Business Manager:

Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Sets direction and guides action plans and priorities of electronic commerce, marketing and communications. Develops and facilitates organizational models and structure changes needed to meet the evolving electronic business strategies. Establishes and implements enterprise-wide business systems.

Electronic Data Interchange (EDI) Manager:

Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Responsible for daily electronic data interchange (EDI) operations of an organization. Develops and executes strategies for Internet-based interchange capabilities. Coordinates and implements new EDI methods and systems and enhances and upgrades the existing systems. Finds EDI solutions for business operations. Establishes and maintains communications and trading partner routings, including online orders and fulfillment systems. Audits the quality of data provided, provides security and backup, and ensures system disaster recovery processes are in place. Resolves trading partner’s technical problems involving EDI. Develops technical design documentation. Ensures customer/vendor agreements meet legal requirements. Responsible for internal training of EDI and related staff.

Electronic Data Interchange (EDI) Specialist:

Minimum Experience: Two (2) years or equivalent substitution.

Functional Responsibilities: Provides support for EDI database analysis, design, and operations.

Establishes and maintains communications within organization and with partners. Conducts and managers product evaluations. Provides product installation, configuration, and training. Performs systems maintenance to update records, specifications, and operating procedures of partner systems.

Maintains EDI account transaction activities. Frequently reports to an Electronic Data Interchange

Electronic Mail Coordinator:

Minimum Experience: None Functional Responsibilities: Creates user accounts and maintains security levels on databases.

Provides first-level telephone support and troubleshoots. Monitors existing messaging infrastructure and server usage, ensuring proper working order.

Engineering Subject Matter Specialist:

Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Provides technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, and implementation advice on exceptionally complex problems that necessitate high-level knowledge of the subject matter for effective implementation. Participates as needed in all phases of software development with emphasis on the planning, analysis, modeling, simulation, testing, integration, documentation and presentation phases.

ERP Business/Architectural Specialist:

Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Adapts functional business requirements and processes to technical solutions based upon comprehensive enterprise application solution sets. Enterprise resource planning and management processes, including but not limited to: knowledge management, investment analysis, data warehousing, e-commerce, return on investment analysis, human resource analysis, material management and logistics, supply chain management, procurement, ordering, manufacturing, decision support, and information dissemination.

ERP Business Analyst - Intermediate:

Minimum Experience: Three (3) years or equivalent substitution.

Functional Responsibilities: Under general supervision, serves as subject matter expert associated with content, processes, and procedures associated with enterprise applications. Applies functional knowledge to design and customize workflow systems that provide seamless integration for client/server applications. Writes functional requirements, develops test plans, and works with production issues.

ERP Business Analyst - Senior:

Minimum Experience: Ten (10) years or equivalent substitution.

Functional Responsibilities: Under general direction, serves as senior subject matter expert associated with content, processes, and procedures associated with ERP. Defines detailed requirements, analyzes business needs, and validates solutions with the client. Details requirements through product development and other functions to support the project team. Monitors other business analysts in software development methods and processes and implementation of those methods.

Evaluates development projects and assists in tailoring the development process to meet the project needs.

ERP Programmer:

Minimum Experience: Five (5) years or equivalent substitution.

Functional Responsibilities: Under general supervision, works primarily in ERP client/server enterprise application. Designs and develops all aspects of data conversion. Builds application tables, panels, and reports. Codes individual modules and complex functions. Develops application tables, panels, and reports for projects. Responsible for software integration and external interface development. Troubleshoots and resolves testing issues. Responsible for technical documentation.

Graphics Specialist:

Minimum Experience: Two (2) years or equivalent substitution.

Functional Responsibilities: Responsible for graphics design and use, operation, and setup of computer graphic systems for business communications. Executes graphic projects and assists in coordination of all graphic production scheduling. Coordinates production support with outside vendors, as needed. Ensures that graphic projects are completed on time, within budget, and to user’s satisfaction. Interfaces with users to determine scope of project and best graphic medium. Trains other personnel in proper use of computer graphic equipment. Troubleshoots computer equipment problems and performs minor preventive maintenance. Frequently reports to a department manager or information systems management.

Groupware Specialist:

Minimum Experience: Three (3) years or equivalent substitution.

Functional…