MAS - Vista Technical Services, LLC - GS35F266BA

A U T H O R I Z E D F E D E R A L S U P P L Y S E R V I C E

WWW.VISTATECH-LLC.COM

8(A), SMALL DISADVANTAGED, ALASKA NATIVE CORPORATION

Contract Number: GS-35F-266-BA

Period Covered by Contract: 13 March 2019 thru 12 March 2024

Pricelist current through Modification PS-A847 dated 15 July 2022

Key Contact: Bryan Bradford, Senior Director, Bryan.Bradford@vistatech-llc.com

NAICS Codes:

511210 – Software Publishers 541511 – Custom Computer Programming Services 541512 – Computer Systems Design Services 541513 – Computer Facilities Management Services 541519 – Other Computer Related Services

SIN 54151S-- INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

FSC Code 306 IT SYSTEMS ANALYSIS SERVICES FSC Code 7030 SOFTWARE LICENSES FSC Code J070 SOFTWARE MAINTENANCE SERVICES FSC Code 308 PROGRAMMING SERVICES FSC Code 313 COMPUTER AIDED DESIGN/COMPUTER AIDED MANUFACTURING (CAD/CAM) SERVICES FSC Code 399 OTHER IT SERVICES, NOT ELSEWHERE CLASSIFIED

Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

Note 2: Offeror’s and Agencies are advised that the Group 70 – Information Technology Schedule is not to be used as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.

Note 3: This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision of implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances, the services must be performance by the publisher or manufacturer or one of their authorized agents.

SIN 54151HEAL -- HEALTH INFORMATION TECHNOLOGY SERVICES

SIN ANCILLARY – ANCILLARY SUPPLIES AND/OR SUPPORT SERVICES

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu-driven database system.

The INTERNET address GSA Advantage! ® is: GSAAdvantage.gov.

Corporate Office

VISTA TECHNICAL SERVICES, LLC

1826 N. LOOP 1604 W

SUITE 350H

SAN ANTONIO, TX 78248

PH. 210-495-9733

FAX: 210-495-9760

Headquarters (HQ)

VISTA TECHNICAL SERVICES, LLC

111 W. 16TH AVE.

SUITE 400

ANCHORAGE, AK 99501

PH: 907-278-3602

FAX: 907-276-3924

http://www.vistatech-llc.com/ mailto:Bryan.Bradford@vistatech-llc.com

TABLE OF CONTENTS

i | P a g e

1A. TABLE OF AWARDED SIN(S)

1B. IDENTIFICATION OF LOWEST PRICE MODEL NUMBER AND UNIT PRICE

1C. HOURLY RATES

2. MAXIMUM ORDER

3. MINIMUM ORDER

4. GEOGRAPHIC COVERAGE

5. POINT(S) OF PRODUCTION

6. DISCOUNT FROM LIST PRICES OR STATEMENT OF NET PRICE

7. QUANTITY DISCOUNTS

8. PROMPT PAYMENT TERMS

9A. NOTIFICATION THAT GOVERNMENT PURCHASE CARDS ARE ACCEPTED AT OR BELOW THE MICRO-PURCHASE

THRESHOLD

9B. NOTIFICATION WHETHER GOVERNMENT PURCHASE CARDS ARE ACCEPTED OR NOT ACCEPTED ABOVE THE

MICRO-PURCHASE THRESHOLD

10. FOREIGN ITEMS

11A. TIME OF DELIVERY

11B. EXPEDITED DELIVERY

11C. OVERNIGHT AND 2-DAY DELIVERY

11D. URGENT REQUIREMENTS

12. F.O.B. POINTS

13A. ORDERING ADDRESS

13B. ORDERING PROCEDURES

14. PAYMENT ADDRESS

15. WARRANTY PROVISIONS

16. EXPORT PACKING CHARGES, IF APPLICABLE

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE (ANY THRESHOLDS ABOVE THE

MICRO-PURCHASE LEVEL)

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE AND REPAIR

19. TERMS AND CONDITIONS OF INSTALLATION

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY DISCOUNTS

FROM LIST PRICES

20A. TERMS AND CONDITIONS FOR ANY OTHER SERVICES

21. L IST OF SERVICE AND DISTRIBUTION POINTS

23. PREVENTATIVE MAINTENANCE

24A. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES

24B. SECTION 508 COMPLIANCE

25. DATA UNIVERSAL NUMBER SYSTEM (DUNS) NUMBER

26. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT DATABASE (SAM)

FORMALLY CENTRAL CONTRACTOR REGISTRATION (CCR)

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES (SPECIAL

ITEM NUMBER 54151S)

TERMS AND CONDITIONS APPLICABLE TO HEALTH INFORMATION TECHNOLOGY (IT) SERVICES (SPECIAL ITEM

NUMBER 54151HEAL)

ATTAC HMEN T I : LABOR CATEGO RI ES

ATTAC HMEN T I I : LABOR RATES

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(210) 495-9733

A B O U T U S

Vista Technical Services, LLC (Vista Tech) is an Alaska Native Corporation (ANC) and a small disadvantaged business (SDB) providing global technical services in the areas of:

• Medical IT Support

• Global Network Operations

• Information Systems Modernization

Vista Tech is a wholly owned subsidiary of Bristol Bay Native Corporation (BBNC), which was formed in 1972 as part of the Alaska Native Claims Settlement Act. As a proud part of BBNC, we are committed to the goal of enhancing our shareholders’ way of life, and protecting their Native Alaskan heritage. We are dedicated to preserving our past, while leveraging the latest technology to provide information systems solutions for the future.

Vision

Continuously pursue value for customers, shareholders and employees.

Mission

We are a market-focused, process-centered organization that:

• Develops and delivers innovative solutions to our customers

• Produces predictable earnings for our shareholders

• Provides a dynamic and challenging environment for our employees

Quality Policy

The quality policy of Vista Technical Services is to achieve ultimate client satisfaction through the delivery of excellent support/solutions and the continuous improvement of our processes, while providing a rewarding work environment for our employees.

http://www.bbnc.net/

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CUSTOMER INFORMATION

1A. TABLE OF AWARDED SIN(S)

SIN Description

54151S Information Technology Services

54151HEAL Health IT Services

ANCILLARY Ancillary Supplies and/or Services

1B. IDENTIFICATION OF LOWEST PRICE MODEL NUMBER AND UNIT PRICE

SIN Labor Category Rate

54151S Logistician III $48.84 (customer site)

54151HEAL Logistician III $48.84 (customer site)

ANCILLARY Drafter/CAD Operator I $28.31 (customer site)

1C. HOURLY RATES

Please reference Attachment 2

2. MAXIMUM ORDER*

SIN 54151S: Information Technology Professional Services - $500,000 SIN 54151HEAL: Health Information Technology Services - $500,000 SIN ANCILLARY: Ancillary Supplies and/or Services - $500,000

*If the “best value” selection places your order over this Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contractor for a better price. The contractor may (1) offer a new price for this requirement;

(2) offer the lowest price available under this contract; or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the Schedule contract in accordance with FAR 8.404.

3. MINIMUM ORDER

SIN 54151S: $100.00

SIN 54151HEAL: $100.00

SIN ANCILLARY: $100.00

4. GEOGRAPHIC COVERAGE

Domestic Delivery Only (The 48 Contiguous States, D.C., Hawaii, Alaska, and US Territories)

5. POINT(S) OF PRODUCTION

VISTA TECHNICAL SERVICES, LLC.

1826 N LOOP 1604 W SUITE 350H

SAN ANTONIO, TX 78248

PHONE: 210-495-9733

FAX: 210-495-9760

GSA@VISTATECH-LLC.COM

mailto:GSA@VISTATECH-LLC.COM

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6. DISCOUNT FROM LIST PRICES OR STATEMENT OF NET PRICE

Prices Shown are Net Rates. Basic Discounts have been deducted.

7. QUANTITY DISCOUNTS

1% for task orders at or above $500,000

8. PROMPT PAYMENT TERMS

Net 30

9A. NOTIFICATION THAT GOVERNMENT PURCHASE CARDS ARE ACCEPTED AT OR

BELOW THE MICRO-PURCHASE THRESHOLD

Vista Technical Services accepts the Government Purchase cards at or below the micro-purchase threshold.

9B. NOTIFICATION WHETHER GOVERNMENT PURCHASE CARDS ARE ACCEPTED OR

NOT ACCEPTED ABOVE THE MICRO-PURCHASE THRESHOLD.

Vista Technical Services accepts the Government Purchase Cards above the Micro-purchase threshold.

10. FOREIGN ITEMS

Not Applicable

11A. TIME OF DELIVERY

54151S – Negotiated on Task Order Basis between Vista Technical Service and Ordering Agency 54151HEAL – Negotiated on Task Order Basis between Vista Technical Service and Ordering Agency ANCILLARY – Negotiated on a Task Order Basis between Vista Technical Service and Ordering Agency

11B. EXPEDITED DELIVERY

Contact Vista Technical Services for Terms

11C. OVERNIGHT AND 2-DAY DELIVERY

Contact Vista Technical Services for Terms

11D. URGENT REQUIREMENTS

When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. Vista Technical Services shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing). If the Contractor offers an accelerated delivery time acceptable to the ordering activity, and order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

12. F.O.B. POINTS

Destination

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13A. ORDERING ADDRESS

Vista Technical Services, LLC 1826 N. Loop 1604 W, Ste. 350H San Antonio, TX 78248

13B. ORDERING PROCEDURES

For Supplies and Services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in the Federal Acquisition Regulation (FAR) 8.450-3

14. PAYMENT ADDRESS

Vista Technical Services, LLC c/o Bristol Bay Shared Services, LLC 10365 Railroad Drive DPT 13001 El Paso, TX 79924-1698

15. WARRANTY PROVISIONS

Not Applicable

16. EXPORT PACKING CHARGES, IF APPLICABLE

Not Applicable

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE

(ANY THRESHOLDS ABOVE THE MICRO-PURCHASE LEVEL).

Contact Contractor

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE AND REPAIR

Not Applicable

19. TERMS AND CONDITIONS OF INSTALLATION

Not Applicable

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE

LISTS AND ANY DISCOUNTS FROM LIST PRICES .

Not Applicable

20A. TERMS AND CONDITIONS FOR ANY OTHER SERVICES

Not Applicable

21. LIST OF SERVICE AND DISTRIBUTION POINTS

Not Applicable

22. List of Participating dealers

23. PREVENTATIVE MAINTENANCE

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24A. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES

Not Applicable

24B. SECTION 508 COMPLIANCE

Information is available on Electronic and Information Technology (EIT) supplies and services and can be found at: www.vistatech-llc.com The EIT Standards can be found at: www.section508/gov/

25. DATA UNIVERSAL NUMBER SYSTEM (DUNS) NUMBER: 625006536

UNIVERSAL ENTITY ID: GPH9E5LJDSQ3

26. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD

MANAGEMENT DATABASE (SAM) FORMALLY CENTRAL CONTRACTOR

REGISTRATION (CCR).

Vista Technical Services, LLC is registered in the SAM Database.

http://www.vistatech-llc.com/ http://www.section508/gov/

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TERMS AND CONDITIONS APPLICABLE TO

INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

(SPECIAL ITEM NUMBER 54151S)

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information Technology

Professional Services apply exclusively to IT Professional Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 PERFORMANCE INCENTIVES (APRIL 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed.

Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.3242-15) (AUG 1989)

a. The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage.

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Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for

Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

d. If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

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b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

a. The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

b. The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

Please reference Attachment 1 for description of services and Attachment 2 for pricing.

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TERMS AND CONDITIONS APPLICABLE TO

HEALTH INFORMATION TECHNOLOGY (IT) SERVICES

(SPECIAL ITEM NUMBER 54151HEAL)

1. SCOPE

a. The labor categories, prices, terms and conditions stated under Special Item Number 54151HEAL

Health Information Technology Services apply exclusively to Health IT Services within the scope of this Information Technology Schedule.

b. This SIN is limited to Health IT Services only. Software and hardware products are out of scope.

Hardware and software can be acquired through different Special Item Numbers on Category F Information Technology (e.g. 511210, 54151 Software Maintenance Services, etc).

c. This SIN provides ordering activities with access to Health IT services.

d. Health IT Services provided under this SIN shall comply with all Healthcare certifications and industry standards as applicable at the task order level.

e. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. ORDER

a. Agencies may use written orders, Electronic Data Interchange (EDI) orders, Blanket Purchase Agreements, individual purchase orders, or task orders for ordering services under this contract.

Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

3. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity. All Contracts will be fully funded.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of Health IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel.

Contractors cannot use GSA city pair contracts. All travel will be agreed upon with the client prior to the Contractor’s travel.

4. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS −COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I − OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

5. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

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6. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite Health IT Services.

7. INDEPENDENT CONTRACTOR

All Health IT Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

8. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

9. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for Health IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

10. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

11. INCIDENTAL SUPPORT COSTS

Incidental support costs are not considered part of the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

12. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

13. DESCRIPTION OF HEALTH IT SERVICES AND PRICING

Please reference Attachment 1 for description of services and Attachment 2 for pricing.

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ATTACHMENT I: LABOR CATEGORIES

Professional Positions for SIN 54151S

APPLICATION DEVELOPMENT TASK LEAD

Major Responsibilities

➢ Organizes, prioritizes and assigns resources to tasks effectively. Researches, develops and implements new technology for continual improvement of quality and delivery for software and systems. Experienced in using Team Foundation Server to manage product backlogs and efficient resource assignments.

Effective at developing & adjusting action plans.

Education Requirements

➢ Bachelor’s degree in IM field or equivalent experience.

Experience Requirements

➢ 5 years of progressively complex software development, preferred: ITIL Certified.

BUSINESS SYSTEMS ANALYST V

Major Responsibilities

➢ Interacts effectively on the evaluation, redesign and re-engineering of current IT business processes to ensure effective and efficient use of business information technology and resources, and improve process performance. Reviews IT business requirements and recommends solution for system improvements. Analyzes, designs, and develops business processes for large IT systems. Analyzes and evaluates existing IT business processes and procedures in business/ functional areas; identifies problems; and develops solutions that achieve optimum performance and cost effectiveness. Analyzes user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Ability to formulate and document proposed system solutions in comprehensive, quantitative and qualitative terms appropriate for comparative analysis.

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or related field

Experience Requirements

➢ 6 years of experience, of which the last 4 years must be specialized.

DATA ANALYST, SENIOR

Major Responsibilities

➢ Assess and organize data generated from research or business relations. Develops tools and software programs that present data in a useful format for business needs, have knowledge of relational databases, maintains data integrity and security to keep data management systems current.

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or related field

Experience Requirements

➢ 7 years of experience, of which the last 5 years must be specialized.

DATABASE WAREHOUSE – DATA MINER/ANALYST

Major Responsibilities

➢ Designs, implements and supports data warehousing. Implements business rules via stored procedures, middleware, or other technologies. Defines user interfaces and functional specifications. Responsible for verifying accuracy of data, and the maintenance and support of the data warehouse. Experienced in database design, particularly in the integration of multiple data sources into a single repository.

Experienced in applying data analysis and statistical techniques on large data sets, to develop predictive

Vista Technical Services, LLC GS-35F-266BA Page | 12 models that address and targeted problems. Experienced in utilizing data that is multichannel (web, email, direct mail and call center) in origin and application. Ability to perform sophisticated statistical analysis and also interprets the data and communicates results to technical and non-technical audiences.

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or related field

Experience Requirements

➢ 5 years of experience, of which the last 3 years must be specialized.

DATA WAREHOUSE/DATABASE ARCHITECT, SENIOR

Major Responsibilities

➢ Responsible for the database design from a logical and physical perspective. The Database Architect will assist the application development team to consider different design options that balance a fully normalized relational design with performance requirements to assist in making good software and database design decisions.

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or related field

Experience Requirements

➢ 3 years of experience, of which 1 year must be specialized.

LOGISTICIAN III

Major Responsibilities

➢ Creates, edit, save and maintain all inventory files and forms. Modify and update logs, presentations, letters and spreadsheets. Responsible for coordinating and organizing files and other stored form of data both in hard and soft copies. Ability to use Word Processing and presentation software applications and understand PC operations. May perform other duties as assigned. Documentation planning and support, logistics management support, scheduling inventories, shipping services, accountability files, and data input.

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or related field

Experience Requirements

➢ 6 years of experience, of which the last 5 years must be specialized

LOGISTICS ANALYST IV

Major Responsibilities

➢ Creates and helps execute plans for the integrated logistics support (ILS) of complex systems Develops ILS requirements for new systems based on user needs and missions. Analyzes the adequacy and effectiveness of current and proposed logistics support provisions for complex systems Where required, supervises other logistics personnel in executing assigned tasks.

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or related field

Experience Requirements

➢ 7 years of experience, of which the last 5 years must be specialized.

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LOGISTICS SPECIALIST III

Major Responsibilities

➢ Creates and helps execute plans for the integrated logistics support (ILS) of complex systems Develops ILS requirements for new systems based on user needs and missions. Analyzes the adequacy and effectiveness of current and proposed logistics support provisions for complex systems Where required, supervises other logistics personnel in executing assigned tasks. Performs logistics support analyses, level of repair analyses, ILS planning, and creates other ILS related documentation.

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or related field

Experience Requirements

➢ 6 years of experience, of which the last 4 years must be specialized.

NETWORK ADMINISTRATOR

Major Responsibilities

➢ Maintains computing environments by identifying network requirements; installing upgrades;

monitoring network performance. Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols. Establishes network by evaluating network performance issues including availability, utilization. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or related field

Experience Requirements

➢ 5 years of experience, of which the last 3 years must be specialized

PROGRAM MANAGER I

Major Responsibilities

➢ Ability to effectively prioritize and execute tasks in a high-pressure environment supporting programs.

Knowledgeable in DoD policies & procedures. Skilled in recruiting qualified staff to fill contract requirements and developing continuous process improvement plans.

Education Requirements

➢ Bachelor’s Degree in IM field or equivalent. Preferred: ITIL Certified

Experience Requirements

➢ 8 years of services management and experience in customer relations.

PROGRAM MANAGER II

Major Responsibilities

➢ Serves as the contractor's single contract manager. Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel and communicating policies, purposes, and goals of the organization to subordinates. Directs the performance of a variety of projects that may be organized by technology, program or client.

Program areas typically represent more than three functional areas that may include engineering, systems analysis, quality control, administration, etc.

➢ Develops cost, technical, and schedule baselines and controls program(s) accordingly. Establishes individual performance criteria, hires appropriate people and oversees their performance. May perform some or all of the duties of Subject Matter Specialists, engineers, or technologists to the extent qualified

Vista Technical Services, LLC GS-35F-266BA Page | 14 and appropriate. Responsible for the effective management of funds and personnel, and is accountable for the quality and timely delivery of all contractual items.

Education Requirements

➢ Bachelor’s degree in Engineering, Physical Sciences, Mathematics, Management Information Systems, or Business.

Experience Requirements

➢ 10 years of technical experience in support of IT systems or other IT related areas

PROGRAM MANAGER, SENIOR

Major Responsibilities

➢ Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel and communicating policies, purposes, and goals of the organization to subordinates. Directs the performance of a variety of projects that may be organized by technology, program or client. Program areas typically represent more than three functional areas that may include engineering, systems analysis, quality control, administration, etc.

➢ Develops cost, technical, and schedule baselines and controls program(s) accordingly. Establishes individual performance criteria, hires appropriate people and oversees their performance. May perform some or all of the duties of Subject Matter Specialists, engineers, or technologists to the extent qualified and appropriate. Responsible for the effective management of funds and personnel, and is accountable for the quality and timely delivery of all contractual items.

Education Requirements

➢ Bachelor’s degree in Engineering, Physical Sciences, Mathematics, Management Information Systems, or Business.

Experience Requirements

➢ 15 years of technical experience in support of IT or other electronic systems.

PROGRAM ANALYST LEVEL II

Major Responsibilities

➢ Knowledge of HTML, CSS, JavaScript, C#, VB.NET, ASP.NET. Ability to write basic database queries and experience with software development lifecycle. Knowledgeable with various developmental tools including Microsoft Visual Studio.

Education Requirements

➢ Bachelor’s degree in IM field or equivalent experience.

Experience Requirements

➢ 3-5 years of progressively complex software development, 2+ years work related experience

PROGRAM ANALYST LEVEL III

Major Responsibilities

➢ Skilled in web application development, testing and debugging. Ability to self-direct and follow direction of senior programmers. Ability to perform analysis of processes and define application requirements & assist in code reviews. Experience with Microsoft Visual Studio and Team Foundation Server and writing advanced database queries.

Education Requirements

➢ Bachelor’s degree in IM field or equivalent experience.

➢ 5 years of progressively complex software development

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PROGRAM ANALYST LEVEL IV

Major Responsibilities

➢ Expertise in Microsoft .NET programming (C#, VB.NET, ASP.NET). Expert in developing web applications using (jQuery, Ajax, CSS, JavaScript, HTML and HTMLS5). Experience with multi-platform environments (SharePoint, IIS, Oracle, SQL Server, AD). Experience in code review, directing lower level programmers, application design & architecture, business requirements refinement. Understands relational database design, & using Oracle, SQL Server, and DBMS tools (SQL Server Management Studio, Toad).

Education Requirements

➢ Bachelor’s degree in IM field or equivalent experience.

Experience Requirements

➢ 5 years of experience, of which the last 3 years must be specialized.

PROJECT MANAGER

Major Responsibilities

➢ Acts as manager and overall point of contact for a specific project within an overall enterprise-wide IT solution program. Directs project-specific IT staff and reviews work products for completeness and adherence to customer requirements. Provides communication to management to review project plans, status reports, and deliverables. Develops overall project milestones and monitors the execution of the project against planned timelines.

Education Requirements

➢ Bachelor’s degree in Engineering (Computer, Software, Systems, Electrical, or Industrial), Physics, Mathematics, Computer Science, Information Security, Network Security, Engineering Management or Business.

Experience Requirements

➢ 10 years of direct work experience with Information Assurance, IT, communications, computer or other electronic systems.

SHAREPOINT DEVELOPER

Major Responsibilities

➢ The SharePoint Developer will support the development and enhancements of a number of projects using Microsoft SharePoint and other technologies. Works within an integrated team environment to design and develop cutting edge portal-based solutions for internal and external district customers. This will involve technical skills ranging from SharePoint design, deployment and configuration, extending SharePoint and the development of custom web parts. Serves as technical point-of-contact for clients, including gathering/resolving client feedback and managing the responses. Stays abreast of new tools and emerging trends that can be used to add value to our project teams and/or clients

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or related field

Experience Requirements

➢ 3 years of experience, of which the last 2 years must be with SharePoint.

SHAREPOINT ENGINEER, SENIOR

Major Responsibilities

➢ The Senior SharePoint Engineer will support the development and enhancements of a number of projects using Microsoft SharePoint and other technologies. Works within an integrated team environment to design and develop cutting edge portal-based solutions for internal and external district customers. This will involve technical skills ranging from SharePoint design, deployment and

Vista Technical Services, LLC GS-35F-266BA Page | 16 configuration, extending SharePoint and the development of custom web parts. Serves as technical point-of-contact for clients, including gathering/resolving client feedback and managing the responses.

Stays abreast of new tools and emerging trends that can be used to add value to our project teams and/or clients

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or related field

Experience Requirements

➢ 5 years of experience, of which the last 3 years must be with SharePoint.

SOFTWARE ENGINEER, SENIOR

Major Responsibilities

➢ Provides highly technical and specialized guidance, and solutions to complex software engineering challenges. Performs software engineering analysis and design; estimates software development costs and schedule; leads systems design, development, and integration activities using accepted software engineering practices and design techniques. May serve as Task Order Manager for one or more task orders. Has substantive experience in specific software engineering disciplines.

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or related field

Experience Requirements

➢ 5 years of experience, of which the last 3 years must be specialized to include Software Engineering or Development.

SYSTEMS ADMINISTRATOR

Major Responsibilities

➢ Manages and maintains workstations and server environment in support of development and production systems. Performs activities that support the operations and integrity of computing systems and their use and manage their intricacies. These activities minimally include system installation, configuration, integration, maintenance, performance management, data management, security management, failure analysis and recovery, and user support. In an inter-networked computing environment, the computer network is often included as part of the complex computing system.

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, engineering or related field

Experience Requirements

➢ 7 years of experience, of which the last 5 years must be specialized

SYSTEM ARCHITECT

Major Responsibilities

➢ Develops and implements efficient information systems and operations systems in support of network, telecommunications and core organizational functions. Applies proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments. Gains organizational commitment for all systems and software plans, as well as evaluate and select all technologies required to complete those plans. The Systems Architect provides technical leadership across the organization, from strategic decision making to project planning and execution.

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or related field

Vista Technical Services, LLC GS-35F-266BA Page | 17

➢ 7 years of experience, of which the last 5 years must be specialized

SYSTEMS ANALYST IV

Major Responsibilities

➢ Performs analysis, design, coding, and testing for system software components, databases, and applications possessing a wide range of capabilities (e.g., engineering, business, and records management functions); develops requirements and technical specifications; prepares program and customer-level documentation; assists senior analysts in preparing input and test data for the proposed system; and enhances and maintains software.

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or related field

Experience Requirements

➢ 7 years of experience, of which the last 5 years must be specialized

TECHNICAL WRITER

Major Responsibilities

➢ High level of organizational skills and expertise in writing technical documentation and user manuals.

Works with developers and end users in gathering and documenting business processes and application requirements. Knowledgeable with software testing, developing end user acceptance testing plans, & delivering guidance for end user testing. Manages the full suite of documentation for business applications, updates throughout the application lifecycle. Delivers formal classroom training to end users.

Education Requirements

➢ Associate’s degree in IM field or equivalent experience

➢ 1 – 2 years software development and/or quality assurance

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Professional Positions for SIN 54151HEAL

APPLICATION DEVELOPMENT TASK LEAD

Major Responsibilities

➢ Organizes, prioritizes, and assigns resources to tasks effectively. Researches, develops and implements new technology for continual improvement of quality and delivery for Health IT related software and systems. Experienced in using Team Foundation Server to manage product backlogs and efficient resource assignments. Effective at developing and adjusting action plans.

Education Requirements

➢ Bachelor’s degree in IM field or equivalent experience. Preferred: ITIL Certified

Experience Requirements

➢ 5 years of progressively complex software development

BUSINESS SYSTEMS ANALYST V

Major Responsibilities

➢ Interacts effectively on the evaluation, redesign and re-engineering of current Health IT business processes to ensure effective and efficient use of business information technology and resources, and improve process performance. Reviews Health IT business requirements and recommends solution for system improvements. Analyzes, designs, and develops business processes for large Health IT systems.

Analyzes and evaluates existing Health IT business processes and procedures in business/ functional areas; identifies problems; and develops solutions that achieve optimum performance and cost effectiveness. Analyzes user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Ability to formulate and document proposed system solutions in comprehensive, quantitative, and qualitative terms appropriate for comparative analysis.

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or related field

Experience Requirements

➢ 6 years of experience, of which the last 4 years must be specialized

DATA ANALYST, SENIOR

Major Responsibilities

➢ Assess and organize Health IT data generated from research or business relations. Develops tools and software programs that present Health IT data in a useful format for business needs, have knowledge of relational databases, maintains data integrity and security to keep data management systems current.

Education Requirements

➢ Bachelor’s degree in Business, Information Systems, Computer Science, Engineering or related field

Experience…