MAS - Alaska Communications Internet, LLC - GS35F262GA

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Attached to: Federal Supply Schedule GS35F262GA Federal contract IDV
Contract number: GS35F262GA
Issued by: GSA Federal Acquisition Service

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Alaska Communications Internet, LLC (DBA Alaska Communications) Pricelist and/or Vendor Terms and Conditions for GS35F262GA, a Federal Supply Schedule awarded to Alaska Communications Internet, LLC (DBA Alaska Communications), under Information Technology Schedule 70 (IT-70)

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Cover Page

AUTHORIZED INFORMATION TECHNOLOGY SCHEDULE PRICELIST

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

EQUIPMENT, SOFTWARE, AND SERVICES

GENERAL DESCRIPTION OF THE COMMODITIES AND SERVICES OFFERED

Services include Carrier Ethernet Services provide Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services with different service levels as well as Dedicated Internet Access as an enterprise-grade internet communications solution as Value Added Network Services supporting

Electronic Commerce applications for Government agencies.

APPLICATION SIN, DESCRIPTION, FSC CLASSES, AND FPDS CODES

SIN Description FSC/FPDS Code

132-52 Electronic Commerce and Subscription Services D304 Internet Access Services

132-52 Electronic Commerce and Subscription Services D304 Value added Network Services

132-52 Electronic Commerce and Subscription Services D399 IT and Telecom, Other data and Transmission

Services

Note: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

SPECIAL ITEM NUMBER 132-52 - ELECTRONIC COMMERCE (EC) SERVICES

FPDS Code D304 Value Added Network Services (VANs)

FPDS Code D304 E-Mail Services

FPDS Code D304 Internet Access Services

FPDS Code D399 Other Data Transmission Services, Not Elsewhere Classified – Except “Voice” and Pager Services

ACS INTERNET, LLC

600 TELEPHONE AVENUE, ANCHORAGE, AK 99503

907-564-7701 (T) -- 907-564-7331 (F) alaskacommunications.com

Contract Number: GS35F262GA

Period Covered by Contract: March 1, 2017 through February 29, 2022

General Services Administration Federal Acquisition Service Pricelist current through Modification #____________, dated __________.

Products and ordering information in this Authorized Information Technology Schedule Pricelist are also available on the GSA Advantage!® System (http://www.gsaadvantage.gov).

CONTENTS

SPECIAL NOTICE TO AGENCIES: Small Business Participation

GEOGRAPHIC SCOPE OF CONTRACT

CONTRACTOR’S ORDERING ADDRESS AND PAYMENT INFORMATION

LIABILITY FOR INJURY OR DAMAGE

STATISTICAL DATA FOR GOVERNMENT ORDERING OFFICE COMPLETION OF STANDARD

FORM 279

FOB DESTINATION

DELIVERY SCHEDULE

DISCOUNTS

TRADE AGREEMENTS ACT OF 1979, as amended

STATEMENT CONCERNING AVAILABILITY OF EXPORT PACKING

SMALL REQUIREMENTS

MAXIMUM ORDER

ORDERING PROCEDURES FOR FEDERAL SUPPLY SCHEDULE CONTRACTS

FEDERAL INFORMATION TECHNOLOGY/TELECOMMUNICATION STANDARDS

REQUIREMENTS

13.1 FEDERAL INFORMATION PROCESSING STANDARDS PUBLICATIONS (FIPS PUBS)

13.2 FEDERAL TELECOMMUNICATION STANDARDS (FED-STDS)

CONTRACTOR TASKS / SPECIAL REQUIREMENTS (C-FSS-370) (NOV 2003)

CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES

GSA ADVANTAGE!

PURCHASE OF OPEN MARKET ITEMS

CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS

OVERSEAS ACTIVITIES

BLANKET PURCHASE AGREEMENTS (BPAs)

CONTRACTOR TEAM ARRANGEMENTS

INSTALLATION, DEINSTALLATION, REINSTALLATION

SECTION 508 COMPLIANCE

PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY SCHEDULES

INSURANCE—WORK ON A GOVERNMENT INSTALLATION (JAN 1997) (FAR 52.228-5)

SOFTWARE INTEROPERABILITY

ADVANCE PAYMENTS

PRODUCTS AND SERVICES

CARRIER ETHERNET SERVICES

Service Description

Service Options

Bandwidth Options

Traffic Prioritization

Service Levels

Service Assurance Manager

Service Availability

DEDICATED INTERNET ACCESS

Service Description

Service Availability

ACS INTERNET, LLC SCHEDULE PRICE LIST

TERMS AND CONDITIONS APPLICABLE TO ELECTRONIC COMMERCE AND SUBSCRIPTION SERVICES

(SPECIAL IDENTIFICATION NUMBER 132-52)

USA COMMITMENT TO PROMOTE SMALL BUSINESS

PARTICIPATION PROCUREMENT PROGRAMS

BEST VALUE BLANKET PURCHASE AGREEMENT FEDERAL SUPPLY SCHEDULE

BASIC GUIDELINES FOR USING “CONTRACTOR TEAM ARRANGEMENTS”

INFORMATION FOR ORDERING ACTIVITIES

APPLICABLE TO ALL SPECIAL ITEM NUMBERS

SPECIAL NOTICE TO AGENCIES: SMALL BUSINESS PARTICIPATION

SBA strongly supports the participation of small business concerns in the Federal Acquisition Service. To enhance Small Business Participation SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be placed against the Federal Supply Schedules, and to report accomplishments against these goals.

For orders exceeding the micro purchase threshold, FAR 8.404 requires agencies to consider the catalogs/pricelists of at least three schedule contractors or consider reasonably available information by using the GSA Advantage! on-line shopping service (www.gsaadvantage.gov). The catalogs/pricelists, GSA Advantage! and the Federal Acquisition Service Home Page (www.gsa.gov/fas) contain information on a broad array of products and services offered by small business concerns.

This information should be used as a tool to assist ordering activities in meeting or exceeding established small business goals. It should also be used as a tool to assist in including small, small disadvantaged, and women-owned small businesses among those considered when selecting pricelists for a best value determination.

For orders exceeding the micro purchase threshold, customers are to give preference to small business concerns when two or more items at the same delivered price will satisfy their requirement.

GEOGRAPHIC SCOPE OF CONTRACT

Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington

D.C., and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

Overseas delivery is delivery to points outside of the 48 contiguous states, Washington D.C., Alaska, Hawaii, Puerto Rico, and U.S. Territories.

Offerors are requested to check one of the following boxes:

[ ] The Geographic Scope of Contract will be domestic and overseas delivery.

[ ] The Geographic Scope of Contract will be overseas delivery only.

[x] The Geographic Scope of Contract will be domestic delivery only.

Carrier Ethernet Services are offered in the following originating locations: Anchorage, Delta Junction, Eielson Air Force Base, Elmendorf Air Force Base, Fairbanks, Fort Greely, Fort Richardson, Fort

Wainwright, Girdwood, Homer, Joint Base Elmendorf/Richardson (JBER), Juneau, Kenai, Nenana, Ninilchik, North Pole, North Kenai, and Soldotna, and are based on facilities availability. ACS Internet, LLC, also provides Carrier Ethernet Services from Alaska locations to our point of presence at both the

Portland Pittock and Seattle Westin carrier hotels. Service outside of these areas may be available on an individual case basis.

Dedicated Internet Access service is offered in the following originating locations: Anchorage, Delta

Junction, Eielson Air Force Base, Elmendorf Air Force Base, Fairbanks, Fort Greely, Fort Richardson, Fort

Wainwright, Girdwood, Homer, Joint Base Elmendorf/Richardson (JBER), Juneau, Kenai, Nenana, Ninilchik, North Pole, North Kenai, and Soldotna, and are based on facilities availability. Service outside of these areas may be available on an individual case basis.

CONTRACTOR’S ORDERING ADDRESS AND PAYMENT INFORMATION

Ordering Address Payment Address

ACS Internet, LLC Carrier Federal-GSA 600 Telephone Avenue Anchorage, AK 99503 907-564-7701 (d) 907-529-2201 (c) alaskacommunications.com

Alaska Communications P.O. Box 196666 Anchorage, AK 99519-6666

Electronic Funds Transfer (EFT): Include the account number 1889540 when submitting payment(s) Financial Institution: Wells Fargo Bank Account Name: ACS Holdings, Inc.

Routing Number: 125200057 Account Number: 8226069816 Remittance Email: cashcontrol@acsalaska.com

Contractor accepts credit cards for payments equal to or less than the micro-purchase for oral or written orders under this contract. The Contractor and the ordering agency may agree to use the credit card for dollar amounts over the micro-purchase threshold (See GSAR 552.232-79 Payment by Credit Card). In addition, bank account information for wire transfer payments will be shown on the invoice.

The following telephone number(s) can be used by ordering activities to obtain technical and/or ordering assistance:

Kevin Mark Cook

Sr. Client Account Manager

Desk: (907) 564-7701

Cell: (907) 529-2201

Colette Farmer

Client Account Manager - Inside Sales

Carrier/Federal Team

Desk: (907) 564-7959

Cell: (907) 441-1321 colette.farmer@acsalaska.com

LIABILITY FOR INJURY OR DAMAGE

The Contractor shall not be liable for any injury to ordering activity personnel or damage to ordering activity property arising from the use of equipment maintained by the Contractor, unless such injury or damage is due to the fault or negligence of the Contractor.

STATISTICAL DATA FOR GOVERNMENT ORDERING OFFICE COMPLETION OF

STANDARD FORM 279

Block 9: G. Order/ Modification Under Federal Schedule Contract

Block 16: Data Universal Numbering System (DUNS) Number: 928849108

Block 30: Type of Contractor: B Small Business

Block 31: Woman-Owned Small Business: No

Block 37: Contractor’s Taxpayer Identification Number (TIN): 46-1822241

Block 40: Veteran Owned Small Business (VOSB): No

CAGE Code: 5HTH7 Contractor has registered with the Central Contractor Registration Database.

FOB DESTINATION

Anchorage, Delta Junction, Eielson AFB, Elmendorf AFB, Fairbanks, Fort Greely, Fort Richardson, Fort

Wainwright, Girdwood, Homer, Joint Base Elmendorf/Richardson (JBER), Juneau, Kenai, Nenana, Ninilchik, North Pole, North Kenai, Soldotna, and are based on facilities availability. Service outside of these areas may be available on an individual case basis.

DELIVERY SCHEDULE

TIME OF DELIVERY: The Contractor shall deliver to destination within the number of calendar days after receipt of order (ARO), as set forth below: as negotiated between the ordering activity and ACS Internet

LLC. Expedited Delivery Time: Expedited deliveries will be addressed on a case-by-case basis.

mailto:kevin.cook@acsalaska.com

URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The

Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

DISCOUNTS

Prices shown are NET Prices; Basic Discounts have been deducted.

Prompt Payment: NET 30

Quantity: None Dollar Volume: None Government Educational Institutions: Same as all other Government Customers Other: None

TRADE AGREEMENTS ACT OF 1979, as amended

All items are U.S. made end products, designated country end products, Caribbean Basin country end products, Canadian end products, or Mexican end products as defined in the Trade Agreements Act of

1979, as amended.

STATEMENT CONCERNING AVAILABILITY OF EXPORT PACKING

Not Applicable

SMALL REQUIREMENTS

The minimum dollar value of orders to be issued is $100.

MAXIMUM ORDER

All dollar amounts are exclusive of any discount for prompt payment.

The Maximum Order value for the following Special Item Numbers (SINs) is $500,000:

Special Item Number 132-52 - Electronic Commerce (EC) Services

ORDERING PROCEDURES FOR FEDERAL SUPPLY SCHEDULE CONTRACTS

Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an order or establishing a BPA for supplies or services. These procedures apply to all schedules.

FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work.

FAR 8.405-2 Ordering procedures for services requiring a statement of work.

FEDERAL INFORMATION TECHNOLOGY/TELECOMMUNICATION STANDARDS

REQUIREMENTS

Ordering activities acquiring products from this Schedule must comply with the provisions of the Federal

Standards Program, as appropriate (reference: NIST Federal Standards Index). Inquiries to determine whether or not specific products listed herein comply with Federal Information Processing Standards

(FIPS) or Federal Telecommunication Standards (FED-STDS), which are cited by ordering activities, shall be responded to promptly by the Contractor.

13.1 FEDERAL INFORMATION PROCESSING STANDARDS PUBLICATIONS (FIPS PUBS)

Information Technology products under this Schedule that do not conform to Federal Information

Processing Standards (FIPS) should not be acquired unless a waiver has been granted in accordance with the applicable "FIPS Publication." Federal Information Processing Standards Publications (FIPS PUBS) are issued by the U.S. Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act. Information concerning their availability and applicability should be obtained from the National Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, VA

22161. FIPS PUBS include voluntary standards when these are adopted for Federal use. Individual orders for FIPS PUBS should be referred to the NTIS Sales Office, and orders for subscription service should be referred to the NTIS Subscription Officer, both at the above address, or telephone number

(703) 487-4650.

13.2 FEDERAL TELECOMMUNICATION STANDARDS (FED-STDS)

Telecommunication products under this Schedule that do not conform to Federal Telecommunication

Standards (FED-STDS) should not be acquired unless a waiver has been granted in accordance with the applicable "FED-STD." Federal Telecommunication Standards are issued by the U.S. Department of

Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act.

Ordering information and information concerning the availability of FED-STDS should be obtained from the GSA, Federal Acquisition Service, Specification Section, 470 East L’Enfant Plaza, Suite 8100, SW, Washington, DC 20407, telephone number (202)619-8925. Please include a self-addressed mailing label when requesting information by mail. Information concerning their applicability can be obtained by writing or calling the U.S. Department of Commerce, National Institute of Standards and Technology, Gaithersburg, MD 20899, telephone number (301)975-2833.

CONTRACTOR TASKS / SPECIAL REQUIREMENTS (C-FSS-370) (NOV 2003)

(a) Security Clearances: The Contractor may be required to obtain/possess varying levels of security clearances in the performance of orders issued under this contract. All costs associated with obtaining/possessing such security clearances should be factored into the price offered under the

Multiple Award Schedule.

(b) Travel: The Contractor may be required to travel in performance of orders issued under this contract. Allowable travel and per diem charges are governed by Pub. L. 99-234 and FAR Part 31, and are reimbursable by the ordering agency or can be priced as a fixed price item on orders placed under the Multiple Award Schedule. Travel in performance of a task order will only be reimbursable to the extent authorized by the ordering agency. The Industrial Funding Fee does NOT apply to travel and per diem charges.

(c) Certifications, Licenses and Accreditations: As a commercial practice, the Contractor may be required to obtain/possess any variety of certifications, licenses and accreditations for specific

FSC/service code classifications offered. All costs associated with obtaining/ possessing such certifications, licenses and accreditations should be factored into the price offered under the Multiple

Award Schedule program.

(d) Insurance: As a commercial practice, the Contractor may be required to obtain/possess insurance coverage for specific FSC/service code classifications offered. All costs associated with obtaining/possessing such insurance should be factored into the price offered under the Multiple Award

Schedule program.

(e) Personnel: The Contractor may be required to provide key personnel, resumes or skill category descriptions in the performance of orders issued under this contract. Ordering activities may require agency approval of additions or replacements to key personnel.

(f) Organizational Conflicts of Interest: Where there may be an organizational conflict of interest as determined by the ordering agency, the Contractor’s participation in such order may be restricted in accordance with FAR Part 9.5.

(g) Documentation/Standards: The Contractor may be requested to provide products or services in accordance with rules, regulations, OMB orders, standards and documentation as specified by the agency’s order.

(h) Data/Deliverable Requirements: Any required data/deliverables at the ordering level will be as specified or negotiated in the agency’s order.

(i) Government-Furnished Property: As specified by the agency’s order, the Government may provide property, equipment, materials or resources as necessary.

(j) Availability of Funds: Many Government agencies’ operating funds are appropriated for a specific fiscal year. Funds may not be presently available for any orders placed under the contract or any option year. The Government’s obligation on orders placed under this contract is contingent upon the availability of appropriated funds from which payment for ordering purposes can be made. No legal liability on the part of the Government for any payment may arise until funds are available to the ordering Contracting Officer.

(k) Overtime: For professional services, the labor rates in the Schedule should not vary by virtue of the Contractor having worked overtime. For services applicable to the Service Contract Act (as identified in the Schedule), the labor rates in the Schedule will vary as governed by labor laws (usually assessed a time and a half of the labor rate).

CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES

Any ordering activity, with respect to any one or more delivery orders placed by it under this contract, may exercise the same rights of termination as might the GSA Contracting Officer under provisions of

FAR 52.212-4, paragraphs (l) Termination for the ordering activity’s convenience, and (m) Termination for Cause (See 52.212-4)

GSA ADVANTAGE!

GSA Advantage! is an on-line, interactive electronic information and ordering system that provides on-line access to vendors' schedule prices with ordering information. GSA Advantage! will allow the user to perform various searches across all contracts including, but not limited to:

(1) Manufacturer;

(2) Manufacturer's Part Number; and

(3) Product categories.

Agencies can browse GSA Advantage! by accessing the Internet World Wide Web utilizing a browser

(ex.: NetScape). The Internet address is http://www.gsaadvantage.gov.

PURCHASE OF OPEN MARKET ITEMS

NOTE: Open Market Items are also known as incidental items, noncontract items, non-Schedule items, and items not on a Federal Supply Schedule contract. ODCs (Other Direct Costs) are not part of this contract and should be treated as open market purchases. Ordering Activities procuring open market items must follow FAR 8.402(f).

For administrative convenience, an ordering activity contracting officer may add items not on the

Federal Supply Multiple Award Schedule (MAS) -- referred to as open market items -- to a Federal Supply

Schedule blanket purchase agreement (BPA) or an individual task or delivery order, only if-http://www.gsaadvantage.gov/

(1) All applicable acquisition regulations pertaining to the purchase of the items not on the Federal

Supply Schedule have been followed (e.g., publicizing (Part 5), competition requirements (Part 6), acquisition of commercial items (Part 12), contracting methods (Parts 13, 14, and 15), and small business programs (Part 19));

(2) The ordering activity contracting officer has determined the price for the items not on the

Federal Supply Schedule is fair and reasonable;

(3) The items are clearly labeled on the order as items not on the Federal Supply Schedule; and

(4) All clauses applicable to items not on the Federal Supply Schedule are included in the order.

CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS

For the purpose of this contract, commitments, warranties and representations include, in addition to those agreed to for the entire schedule contract:

(1) Time of delivery/installation quotations for individual orders;

(2) Technical representations and/or warranties of products concerning performance, total system performance and/or configuration, physical, design and/or functional characteristics and capabilities of a product/equipment/ service/software package submitted in response to requirements which result in orders under this schedule contract.

(3) Any representations and/or warranties concerning the products made in any literature, description, drawings and/or specifications furnished by the Contractor.

The above is not intended to encompass items not currently covered by the GSA Schedule contract.

OVERSEAS ACTIVITIES

The terms and conditions of this contract shall apply to all orders for installation, maintenance and repair of equipment in areas listed in the pricelist outside the 48 contiguous states and the District of

Columbia, except as indicated below: None

Upon request of the Contractor, the ordering activity may provide the Contractor with logistics support, as available, in accordance with all applicable ordering activity regulations. Such ordering activity support will be provided on a reimbursable basis, and will only be provided to the Contractor's technical personnel whose services are exclusively required for the fulfillment of the terms and conditions of this contract.

BLANKET PURCHASE AGREEMENTS (BPAs)

The use of BPAs under any schedule contract to fill repetitive needs for supplies or services is allowable.

BPAs may be established with one or more schedule contractors. The number of BPAs to be established

© 2017 ACS Internet, LLC - 9 -is within the discretion of the ordering activity establishing the BPA and should be based on a strategy that is expected to maximize the effectiveness of the BPA(s). Ordering activities shall follow FAR 8.405-3 when creating and implementing BPA(s).

CONTRACTOR TEAM ARRANGEMENTS

Contractors participating in contractor team arrangements must abide by all terms and conditions of their respective contracts. This includes compliance with Clauses 552.238-74, Industrial Funding Fee and Sales Reporting, i.e., each contractor (team member) must report sales and remit the IFF for all products and services provided under its individual contract.

INSTALLATION, DEINSTALLATION, REINSTALLATION

The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the

United States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall receive less than the prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon

Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services. For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract.

However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis-Bacon Act applies.

The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, de-installation, and re-installation services under SIN 132-8 or 132-9.

SECTION 508 COMPLIANCE

If applicable, Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology (EIT) at the following: Not Applicable for services offered on this contract. The EIT standard can be found at: www.Section508.gov/.

PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY SCHEDULES

Prime Contractors (on cost reimbursement contracts) placing orders under Federal Supply Schedules, on behalf of an ordering activity, shall follow the terms of the applicable schedule and authorization and include with each order – http://www.section508.gov/

(a) A copy of the authorization from the ordering activity with whom the contractor has the prime contract (unless a copy was previously furnished to the Federal Supply Schedule contractor); and

(b) The following statement: This order is placed under written authorization from _______ dated

_______. In the event of any inconsistency between the terms and conditions of this order and those of your Federal Supply Schedule contract, the latter will govern.

INSURANCE—WORK ON A GOVERNMENT INSTALLATION (JAN 1997) (FAR

52.228-5)

(a) The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.

(b) Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective—

(1) For such period as the laws of the State in which this contract is to be performed prescribe; or

(2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer, whichever period is longer.

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require work on a Government installation and shall require subcontractors to provide and maintain the insurance required in the Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all subcontractors' proofs of required insurance, and shall make copies available to the Contracting Officer upon request.

SOFTWARE INTEROPERABILITY

Offerors are encouraged to identify within their software items any component interfaces that support open standard interoperability. An item’s interface may be identified as interoperable on the basis of participation in a Government agency-sponsored program or in an independent organization program.

Interfaces may be identified by reference to an interface registered in the component registry located at http://www.core.gov.

ADVANCE PAYMENTS

A payment under this contract to provide a service or deliver an article for the United States

Government may not be more than the value of the service already provided or the article already delivered. Advance or pre-payment is not authorized or allowed under this contract. (31 U.S.C. 3324) http://www.core.gov/

PRODUCTS AND SERVICES

Electronic Commerce and Subscription Services, Subject to Cooperative Purchasing (SPECIAL ITEM NUMBER 132-52)

CARRIER ETHERNET SERVICES

Service Description

ACS Internet, LLC’s, Carrier Ethernet Services provide Metro Ethernet Forum (MEF) Carrier Ethernet 2.0

E-LINE and E-LAN services with different service levels. These services enable businesses to efficiently interconnect their sites.

Service Options

Two options for E-LINE service are available:

A. Ethernet Private Line (EPL) This is a data service providing a point-to-point connection between a pair of dedicated User-Network Interfaces (UNIs) with a high degree of transparency. With EPL, all service frames at the UNI go to a single destination. An advantage of this service is its simplicity.

B. Ethernet Virtual Private Line (EVPL) This is a data service providing multiple point-to-point connections on an interface. EVPL supports multiple service multiplexed Ethernet Virtual Connections

(EVCs) on an interface allowing communications with multiple end points through the EVCs.

Two options for E-LAN service are available:

C. Ethernet Private LAN (EP-LAN) This is a multipoint-to-multipoint service. It emulates a LAN service in ACS Internet, LLC’s, network, and it supports a single interconnection services per interface.

D. Ethernet Virtual Private LAN (EVP-LAN) Like EP-LAN, this is a multipoint-to-multipoint service.

This service emulates a LAN in ACS Internet, LLC’s, network and allows for multiplexing at the UNI with multiple Ethernet Virtual Connections (EVCs).

The following table summarizes these four options offered by ACS Internet, LLC:

Service Type Port-Based

(All-to-One Bundling)

VLAN-Based

(Service Multiplexed)

E-Line

(Point-to-Point EVC)

Ethernet Private Line

(EPL)

Ethernet Virtual Private Line

(EVPL)

E-LAN

(multipoint-to-multipoint EVC)

Ethernet Private LAN

(EP-LAN)

Ethernet Virtual Private LAN

(EVP-LAN)

For detailed technical specifications and capabilities, MEF certification reports are available upon request. IPv6 is supported and available upon request.

ACS Internet, LLC’s, network is built to support Jumbo Frames upon request. Jumbo frames are Ethernet frames with over 1500 bytes of payload.

Bandwidth Options

Bandwidth options range from 1 Mbps to 1 Gbps.

Traffic Prioritization

Carrier Ethernet Service allows the customer to prioritize traffic depending on applications and traffic type.

Service Levels

ACS Internet, LLC, offers standardized performance tiers based on maximum distances: Metro (250km), and Regional (3000km), and based on delivery medium (fiber, copper, or TDM) with corresponding service levels. The performance service levels are end-to-end values (not just per backbone hop) and are averaged over a 1-month service period. Performance criteria will be measured on a per circuit basis.

The Gold and Silver service levels support traffic prioritization; Bronze does not. Outage Reporting: Call within 30 minutes

Table 1. Performance Tier - Metro (Fiber)

Service Level Network

Availability

Frame Delay (Two-Way)

(Latency)

Inter-frame Delay

Variation (Jitter)

Frame Loss Ratio

Performance (One-

Way) (Packet Loss)

Percentage (ms) (ms)

Gold ≥ 99.995% ≤ 10ms ≤ 5ms ≤ 0.05%

Silver ≥ 99.95% ≤ 10ms N/A ≤ 0.1%

Bronze ≥ 99.50% ≤ 50ms N/A N/A

Table 2. Performance Tier - Regional (Fiber)

Network

Availability

Frame Delay (Two-Way)

(Latency)

Inter-frame Delay

Variation (Jitter)

Frame Loss Ratio

Performance (One-

Way) (Packet Loss)

Percentage (ms) (ms)

Gold ≥ 99.995% ≤ 60ms ≤ 5ms ≤ 0.05%

Silver ≥ 99.95% ≤ 60ms N/A ≤ 0.1%

Bronze ≥ 99.50% ≤ 80ms N/A N/A

Table 3. Performance Tier - Metro (EoCu/EoTDM)

Network

Availability

Frame Delay (Two-Way)

(Latency)

Inter-frame Delay

Variation (Jitter)

Frame Loss Ratio

Performance (One-

Way) (Packet Loss)

Percentage (ms) (ms)

Gold ≥ 99.995% ≤ 40ms ≤ 20ms ≤ 0.05%

Silver ≥ 99.95% ≤ 40ms N/A ≤ 0.1%

Bronze ≥ 99.50% ≤ 60ms N/A N/A

Table 4. Performance Tier - Regional (EoCu/EoTDM)

Network

Availability

Frame Delay (Two-Way)

(Latency)

Inter-frame Delay

Variation (Jitter)

Frame Loss Ratio

Performance (One-

Way) (Packet Loss)

Percentage (ms) (ms)

Gold ≥ 99.995% ≤ 100ms ≤ 20ms ≤ 0.05%

Silver ≥ 99.95% ≤ 100ms N/A ≤ 0.1%

Bronze ≥ 99.50% ≤ 120ms N/A N/A

Table 5. Percentage of Availability

Specific Measurement Calculations

Availability %: 100X (((minutes/month) x (outage minutes x affected sites)

(minutes/month) x (number of sites)

Service Assurance Manager

Carrier Ethernet Services include access to a designated Service Assurance Manager (SAM) to review and provide network reports upon request.

Service Availability

Portland Pittock and Seattle Westin carrier hotels. Service outside of these areas may be available on an individual case basis.

DEDICATED INTERNET ACCESS

Service Description

Dedicated Internet Access is an enterprise-grade Internet communications solution. Dedicated Internet

Access includes:

Symmetrical service (so that your uploads are as fast as your downloads)

Carrier class dedicated connection to the ACS Internet, LLC, IP backbone

Unlimited usage (subject to our acceptable use policy)

Higher speeds than are available with our conventional Business Internet products

24/7 Technical support and access to our enterprise-grade support team (as per Agreement Exhibit III)

24/7 Active monitoring (so that problem resolution often starts even before you call)

Static IP addresses – Routable Address Space

Onsite Installation – ACS Internet, LLC, will provide free onsite installation. Installation includes verification that the service works on ACS Internet, LLC’s, supplied equipment

Extension of service beyond the supplied equipment is the responsibility of the customer

High Service Level Objectives

Service Availability Terrestrial Latency Outage

Percentage

99.95%

Average (ms)

Maximum (ms)

Call within Time

30 Minutes

Specific Measurement Calculations

Availability %: 100X (((minutes/month) x (outage minutes x affected sites)

(minutes/month) x (number of sites)

Average Traffic Latency: (Cumulative Samples of end-to-end, roundtrip delay for traffic)

(Number of Delivered Samples)

Maximum Traffic Latency: (Total Number of Delivered Samples)

(Number of Delivered Samples > Maximum Threshold)

The above measures are determined based on ACS Internet, LLC’s, monitoring and sampling tools. The service level objective is available only where ACS Internet, LCC, controls end to end connectivity.

Service Availability

Dedicated Internet Access service is offered in the following originating locations: Anchorage, Delta

Junction, Eielson Air Force Base, Elmendorf Air Force Base, Fairbanks, Fort Greely, Fort Richardson, Fort

Wainwright, Girdwood, Homer, Joint Base Elmendorf/Richardson (JBER), Juneau, Kenai, Nenana, Ninilchik, North Pole, North Kenai, and Soldotna, and are based on facilities availability. Service outside of these areas may be available on an individual case basis. Where available, symmetric speeds are offered from 1 Mbps to 1 Gbps.

ACS INTERNET, LLC SCHEDULE PRICE LIST

SIN PRODUCT NAME SERVICE DESCRIPTION

GSA OFFER

PRICE

(inclusive of the .75% IFF)

WARRANTY

132-52 Carrier Ethernet Local

Access, Bronze – 1

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$243.69 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 2

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$251.88 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 3

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$251.88 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 4

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$287.14 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 5

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$307.29 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 6

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$347.59 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 7

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of

$362.70 SLA applies

SIN PRODUCT NAME SERVICE DESCRIPTION

GSA OFFER

PRICE

(inclusive of the .75% IFF)

WARRANTY

speeds and service levels. Local Access provides connections within the same city.

132-52 Carrier Ethernet Local

Access, Bronze – 8

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$392.93 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 9

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$392.93 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 10

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$392.93 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 20

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$554.13 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 30

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$615.58 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 40

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$657.90 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 50

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to

$653.87 SLA applies

GSA OFFER

PRICE

(inclusive of the .75% IFF)

WARRANTY

speeds and service levels. Local Access provides connections within the same city.

132-52 Carrier Ethernet Local

Access, Bronze – 100

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$791.90 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 200

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$1,368.19 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 300

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$1,952.54 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 400

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$2,430.09 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 500

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$2,680.96 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze – 600

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to efficiently interconnect their sites with a variety of speeds and service levels. Local Access provides connections within the same city.

$3,107.13 SLA applies

132-52 Carrier Ethernet Local

Access, Bronze –

1000 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable businesses to

$4,007.84 SLA applies

GSA OFFER

PRICE

(inclusive of the .75% IFF)

WARRANTY

speeds and service levels. Local Access provides connections within the same city.

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 1 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$327.44 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 2 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$350.61 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 3 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$425.17 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 4 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$443.30 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 5 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$445.32 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 6 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$499.72 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 7 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to

$552.89 SLA applies

GSA OFFER

PRICE

(inclusive of the .75% IFF)

WARRANTY

speeds and service levels. Inter City Transport provides connections between cities within Alaska.

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 8 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$568.23 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 9 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$587.37 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 10 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$615.58 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 20 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$1,254.34 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 30 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$1,704.69 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 40 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$2,151.01 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 50 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to

$2,471.40 SLA applies

GSA OFFER

PRICE

(inclusive of the .75% IFF)

WARRANTY

speeds and service levels. Inter City Transport provides connections between cities within Alaska.

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 100 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$3,337.85 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 200 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$4,310.09 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 300 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$4,645.58 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 400 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$5,640.99 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 500 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$6,250.53 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 600 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Inter City Transport provides connections between cities within Alaska.

$7,491.77 SLA applies

132-52 Carrier Ethernet Inter

City AK Transport, Bronze – 1000 Mb

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to

$10,649.28 SLA applies

GSA OFFER

PRICE

(inclusive of the .75% IFF)

WARRANTY

speeds and service levels. Inter City Transport provides connections between cities within Alaska.

132-52 Carrier Ethernet

Alaska-PNW

Transport, Bronze – 1

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Alaska-PNW provides connections between Alaska and the Pacific

Northwest.

$413.08 SLA applies

132-52 Carrier Ethernet

Alaska-PNW

Transport, Bronze – 2

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Alaska-PNW provides connections between Alaska and the Pacific

Northwest.

$441.29 SLA applies

132-52 Carrier Ethernet

Alaska-PNW

Transport, Bronze – 3

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Alaska-PNW provides connections between Alaska and the Pacific

Northwest.

$529.95 SLA applies

132-52 Carrier Ethernet

Alaska-PNW

Transport, Bronze – 4

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN services enable business to efficiently interconnect their sites with a variety of speeds and service levels. Alaska-PNW provides connections between Alaska and the Pacific

Northwest.

$553.12 SLA applies

132-52 Carrier Ethernet

Alaska-PNW

Transport, Bronze – 5

Metro Ethernet Forum (MEF) Carrier Ethernet 2.0 E-

LINE and E-LAN…

This is the start of the file's text. The full file is on GovTribe.

File details come from the government source that posted it. Updated Jun 6, 2019.