MAS - Precise Software Solutions, Inc. - GS35F257DA

GENERAL SERVICES ADMINISTRATION

Federal Supply Service Authorized Federal Supply FSS Terms and Conditions

Online access to contract ordering information, terms and conditions, up to date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu driven database system. The internet address for GSA Advantage!® is: GSAAdvantage.gov.

GSA MAS AWARD SCHEDULE

Contract Number: GS-35F-257DA OPTION PERIOD ONE (1) April 12, 2021 through April 11, 2026Period Covered by SIN 54151S: April 12, 2021 through April 11, 2026 Period Covered by SIN 518210C: June 16, 2022 through April 11, 2026 Period Covered by SIN 54151HEAL: June 14, 2023 through April 11, 2026

Precise Software Solutions, Inc.

1101 Wootton Parkway, Suite 1000 Rockville, MD 20852

(P) 301-340-1418 www.precise-soft.com

Business Size: Small Business

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Pricelist current through Modification #PS-0018, dated 09/13/2023

Prices Shown Herein are NET (discount deducted).

Precise Software Solutions, Inc., GSA FAA Terms and Conditions, GSA MAS Contract GS-35F-257DA Page 18 Table of Contents

Customer Information 1a. Awarded Special Item Number(s)

SPECIAL ITEM NUMBER 54151S – INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

SPECIAL ITEM NUMBER OLM – ORDER LEVEL MATERIALS

SPECIAL ITEM NUMBER 518210C – CLOUD AND CLOUD-RELATED IT PROFESSIONAL SERVICES

SPECIAL ITEM NUMBER 54151HEAL – HEALTH IT SERVICES

1b. Identification of the lowest priced labor category and rate for each special item number awarded in the contract SIN 54151S Information Technology (IT) Professional Services: Help Desk Analyst, $80.40.

SIN 518210C Cloud and Cloud-Related IT Professional Services: Cloud Administrator Level 1 and Cloud Help Desk Analyst, $80.40.

SIN 54151HEAL: Health IT Services: Health IT Systems Administrator Level 1 and Health IT Business Analyst Level 1, $91.65.

1c. Description of all corresponding commercial job titles with experience, functional responsibility and education SIN 54151S Information Technology (IT) Professional Services: See 54151S Labor Category Descriptions.

SIN 518210C Cloud and Cloud-Related IT Professional Services: See 518210C Labor Category Descriptions SIN 54151HEAL Health IT Services: See 54151HEAL Labor Category Descriptions

2. Maximum Order SIN 54151S Information Technology (IT) Professional Services: $500,000 SIN 518210C Cloud and Cloud-Related IT Professional Services: $500,000 SIN 54151HEAL Health IT Services: $500,000

3. Minimum Order SIN 54151S Information Technology (IT) Professional Services: $100 SIN 518210C Cloud and Cloud-Related IT Professional Services: $100 SIN 54151HEAL Health IT Services: $100

4. Geographic Coverage 48 contiguous states, Alaska, Hawaii, Washington D.C., Puerto Rico, U.S. Territories, and to a port or consolidation point within the aforementioned locations for orders that are received from overseas activities.

5. Point of Production Precise Software Solutions, Inc.

1101 Wootton Parkway, Suite 1000 Rockville, MD 20852 Email: contracts@precise-soft.com

6. Prices Shown Herein are Net (discount deducted).

7. Quantity Discount SIN 54151S Information Technology (IT) Professional Services: None SIN 518210C Cloud and Cloud-Related IT Professional Services: None SIN 54151HEAL Health IT Services: None

8. Prompt Payment Terms SIN 54151S Information Technology (IT) Professional Services: Net 30 SIN 518210C Cloud and Cloud-Related IT Professional Services: Net 30 SIN 54151HEAL Health IT Services: Net 30

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign Items None 10a. Time of Delivery Precise Software Solutions, Inc. shall deliver or perform services in accordance with the terms negotiated in an agency’s order.

10b. Expedited Delivery Items available for expedited delivery are noted in this price list.

10c. Overnight/2-Day Delivery Consult with Contractor.

10d. Urgent Requirements Consult with Contractor.

11. FOB Point Destination.

12a. Ordering Address Precise Software Solutions, Inc.

Attn: Contracts Manager 1101 Wootton Parkway, Suite 1000 Rockville, MD 20852 Phone: 301-340-1418 Email: contracts@precise-soft.com 12b. Ordering Procedures For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPAs) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment Address Precise Software Solutions, Inc.

Invoicing 1101 Wootton Parkway, Suite 1000 Rockville, MD 20852 Phone: 301-340-1418 Email: invoices@precise-soft.com

14. Warranty Provision Not Applicable

15. Export Packing Charges Not Applicable

16. Terms and Conditions of Rental, Maintenance, and Repair Not Applicable

17. Terms and conditions of installation Not Applicable 18a. Terms and Conditions of Repair Parts Indicating Date of Parts Price List and Any Discounts from List Prices Not Applicable 18b. Terms and Conditions for Any Other Services Not Applicable

19. List of Service and Distribution Points Not Applicable

20. List of Participating Dealers Not Applicable

21. Preventive Maintenance Not Applicable 22a. Special Attributes Such as Environmental Attributes (e.g., Recycled Content, Energy Efficiency, and/or Reduced Pollutants).

Not Applicable 22b. Section 508 Compliance Information If applicable, Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services at https://precise-soft.com/. The EIT standards can be found at: https://www.section508.gov/.

23. Unique Entity Identifier (UEI) Number

QEAYP7YMCXZ7

24. System for Award Management (SAM) Database Notification Precise Software Solutions, Inc. is currently registered within the System for Award Management (SAM) database.

SIN 54151S: IT Professional Services SIN 54151S Labor Category Descriptions Program Manager Functional Responsibilities: Extensive experience in planning and executing multiple programs or projects and assigned staff. Manage the development of project, analyze requirements, provide recommendations for solutions, oversee all work, and take corrective actions as necessary to ensure project success. Plan and execute programs budget, schedule, performance progress, and manpower. Provide risk assessment. Manage complex stakeholder communication and expectation across multiple management chains.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, Information Systems, or related field Minimum Experience: 12 years of experience Project Manager, Senior Functional Responsibilities: Expertise in managing and providing leadership to information technology programs that include hardware, software, or services. Manage team of consultants, programmers, developers, and analysts. Experience in managing life cycle planning and execution, project management methodologies, requirement identification, planning and executing programs budget, schedule, performance progress, and manpower. Manage risks and issues, and ensure the project is adhering to the IT life cycle process. Manage complex stakeholder communication and expectation across multiple management chains.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, Information Systems, or related field Minimum Experience: 9 years of experience with minimum of 3 years of experience in project management Project Manager Functional Responsibilities: Manage information technology programs that include hardware, software, or services. Manage team of consultants, programmers, developers, and analysts. Experience in managing life cycle planning and execution, project management methodologies, requirement identification, planning and executing day-to-day activities of programs budget, schedule, performance progress, and manpower. Manage client communication and expectation across multiple management chains.

Minimum Education: BA/BS or higher in Information Systems, Computer Science, Engineering, Business, or related field Minimum Experience: 5 years of experience in information systems services Enterprise Architect, Principal Functional Responsibilities: Extensive experience in design and development of IT architecture. Experience includes a wide range of work in creating diagrams and documentation with all components that comprise IT systems including network topology. Plan and manage team projects, priorities, budget, schedule, and performance progress. Provides daily supervision and direction to support staff. Expertise in industry trends and strategic assessment.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, Information Systems, or related field Minimum Experience: 12 years of experience Enterprise Architect, Senior Functional Responsibilities: Expertise in design and development of IT architecture. Experience includes a wide range of work in creating diagrams and documentation with all components that comprise IT systems including network topology. Plan and manage team projects, priorities, budget, schedule, and performance progress. Provides daily supervision and direction to support staff. Expertise in industry trends and strategic assessment.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, Information Systems, or related field Minimum Experience: 9 years of experience Enterprise Architect, Mid-Level Functional Responsibilities: Experience in design and development of IT architecture. Experience includes a wide range of work in creating diagrams and documentation with all components that comprise IT systems including network topology. Knowledge of industry trends and issues.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, Information Systems, or related field Minimum Experience: 5 years of experience Information Engineer, Senior Functional Responsibilities: Expertise in systems analysis, design, and programing. Develop system requirements for network installations and upgrades. Applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, Information Systems, or related field Minimum Experience: 9 years of experience Information Engineer, Mid-Level Functional Responsibilities: Experience in systems analysis, design, and programing. Develop system requirements for network installations and upgrades. Applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, or Information Systems Minimum Experience: 5 years of experience Information Engineer Functional Responsibilities: Experience in systems analysis, design, and programing. Assist in developing system requirements for network installations and upgrades. Applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, or Information Systems Minimum Experience: 1 year of experience Applications Engineer, Senior Functional Responsibilities: Expertise in planning and conducting engineering projects and network implementation including application of engineering principles, theories, and concepts. Determine requirement needs and research, collect, and make recommendations on information and application solutions.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, Information Systems, or related field Minimum Experience: 9 years of experience Applications Engineer, Mid-Level Functional Responsibilities: Experience in planning and conducting engineering projects and network implementation including application of engineering principles, theories, and concepts. Determine requirement needs and research, collect, and make recommendations on information and application solutions.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, Information Systems, or related field Minimum Experience: 5 years of experience Applications Engineer Functional Responsibilities: Technical experience support in planning and conducting engineering projects and network implementation including application of engineering principles, theories, and concepts. Determine requirement needs and research, collect, and make recommendations on information and application solutions.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, Information Systems, or related field Minimum Experience: 1 year of experience Database Engineer, Senior Functional Responsibilities: Expertise in providing database design, development, and maintenance support. Determine requirement needs and research, collect, and make recommendations on information and application solutions. Provide guidance of the development of required databases and supporting technical and user documentation to ensure efficient use of developed database systems and to maintain an accurate configuration control and maintenance update mechanism.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, or Information Systems, or related field Minimum Experience: 9 years of experience Database Engineer, Mid-Level Functional Responsibilities: Experience in providing database design, development, and maintenance support. Translates and programs user functional requirements and specifications into database applications. Determine requirement needs and research, collect, and make recommendations on information and application solutions. Participates in the development of required databases and supporting technical and user documentation to ensure efficient use of developed database systems and to maintain an accurate configuration control and maintenance update mechanism.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, Information Systems, or related field Minimum Experience: 5 years of experience Database Engineer Functional Responsibilities: Technical experience in providing database design, development, and maintenance support. Translates and programs user functional requirements and specifications into database applications. Determine requirement needs and research, collect, and make recommendations on information and application solutions. Participates in the development of required databases and supporting technical and user documentation to ensure efficient use of developed database systems and to maintain an accurate configuration control and maintenance update mechanism.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, Information Systems, or related field Minimum Experience: 1 year of experience Integration/Test Engineer, Senior Functional Responsibilities: Expertise in working with developers, end users, and organizations to develop test plans, scripts, and scenarios. Coordinate with other teams, test sites to plan and carry out test events to include system, integration, user acceptance, functional, regression testing, etc. Comprehensive experience in understanding IT products, operating systems, or specialized environment, maintaining evaluating testing process, tracking, and reporting issues.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, Information Systems, or related field Minimum Experience: 9 years of experience Integration/Test Engineer, Mid-Level Functional Responsibilities: Expertise in working with developers, end users, and organizations to develop test plans, scripts, and scenarios. Coordinate with other teams, test sites to plan and carry out test events to include system, integration, user acceptance, functional, regression testing, etc. Comprehensive experience in understanding IT products, operating systems, or specialized environment, maintaining evaluating testing process, tracking, and reporting issues.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, Information Systems, or related field Minimum Experience: 5 years of experience Integration/Test Engineer Functional Responsibilities: Technical experience in working with developers, end users, and organizations to develop test plans, scripts, and scenarios. Coordinate with other teams, test sites to plan and carry out test events to include system, integration, user acceptance, functional, regression testing, etc. Comprehensive experience in understanding IT products, operating systems, or specialized environment, maintaining evaluating testing process, tracking, and reporting issues.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, or Information Systems Minimum Experience: 1 year of experience Business Process Engineering, Senior Functional Responsibilities: Extensive experience in supporting business processes, requirements management and verification, solving highly complex major technical issues and providing recommendation and technical direction. Support the project progress through the life cycle of system development, process improvement and reengineering methodologies, and implementation of best and latest IT and business practices. Experience in managing complex stakeholder communication and expectation across multiple management chains.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, or Information Systems Minimum Experience: 9 years of experience Business Process Engineering, Mid-Level Functional Responsibilities: Extensive experience in supporting business processes, requirements management and verification, solving highly complex major technical issues and providing recommendation and technical direction. Support the project progress through the life cycle of system development, process improvement and reengineering methodologies, and implementation of best and latest IT and business practices. Manage stakeholder communication and expectation across multiple management chains.

Minimum Education: BA/BS Information Systems, Business, or related field Minimum Experience: 5 years of experience Business Process Engineering Functional Responsibilities: Extensive experience in supporting business processes, requirements management and verification, solving highly complex major technical issues and providing recommendation and technical direction. Support the project progress through the life cycle of system development, process improvement and reengineering methodologies, and implementation of best and latest IT and business practices.

Minimum Education: BA/BS Information Systems, Business, or related field Minimum Experience: 1 year of experience Business Analyst, Senior Functional Responsibilities: Extensive experience in supporting business processes, requirements management and verification, solving highly complex major technical issues and providing recommendation and technical direction. Manage stakeholder communication and expectation across multiple management chains.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, or Information Systems Minimum Experience: 9 years of experience Business Analyst, Mid-Level Functional Responsibilities: Technical experience in supporting business process, requirements management and verification, solving highly complex major technical issues and providing recommendation and technical direction.

Minimum Education: BA/BS Information Systems, Business, or related field Minimum Experience: 5 years of experience Technical Consultant SME, Senior Functional Responsibilities: Expertise in managing large scale IT solutioning and implementation. Understands process management, quality assurance, and project management methodologies and tools. Manage multiple teams or projects.

Minimum Education: BA/BS or higher in Information Systems, Computer Science, Engineering, Business, or related field Minimum Experience: 9 years of experience Technical Consultant SME, Mid-Level Functional Responsibilities: Experience in managing large scale IT solutioning and implementation. Understands process management, quality assurance, and project management methodologies and tools.

Minimum Education: BA/BS or higher in Information Systems, Computer Science, Engineering, Business, or related field Minimum Experience: 5 years of experience Security Specialist, Senior Functional Responsibilities: Expertise in securing information systems, network infrastructure, or other related technologies. Perform security audits, evaluation, risk assessments and make strategic recommendation of systems and facilities. Analyze and establish processes for comprehensive systems and data protection. Knowledgeable of industry trends, issues, and technologies. Manage team and support the design, installation, and maintenance of security tools and systems.

Minimum Education: BA/BS in Computer Science, Engineering, Mathematics, or Information Systems Minimum Experience: 9 years of experience Systems Administrator Functional Responsibilities: Technical experience in operating and maintaining data, cloud, and/or networked systems, security, and services. Assist with account set-up, configuration, patching, database administration, system administration, and system monitoring. Respond to application and service issues. Gather and analyze metrics from operating systems and applications to assist in performance tuning and fault finding.

Minimum Education: Associate degree Minimum Experience: 1 year of experience Systems Administrator, Mid-Level Functional Responsibilities: Technical experience in operating and maintaining data, cloud, and/or networked systems, security, and services. Responsible for account set-up, configuration, patching, database administration, system administration, and system monitoring. Respond to application and service issues. Gather and analyze metrics from operating systems and applications to assist in performance tuning and fault finding.

Minimum Education: Associate degree Minimum Experience: 5 years of experience Systems Administrator, Senior Functional Responsibilities: Expertise in and responsible for the operation and maintenance of data, cloud, and/or networked systems, security, and services. Ensure account set-up, configuration, patching, database administration, system administration, and system monitoring. Respond to application and service issues on behalf of the team. Identify and analyze metrics from operating systems and applications and complete complex performance tuning and fault finding. Works independently at a high technical level formulating creative solutions to diverse and highly complex technical assignments.

Minimum Education: Associate degree Minimum Experience: 7 years of experience Software Engineer Functional Responsibilities: Technical experience in developing and maintaining software and systems applications. Requires fundamental knowledge of one or more programming languages and data communications. May participate in all phases of lifecycle development including analysis, design, implementation, quality assurance and support.

Minimum Education: Bachelor degree Minimum Experience: 0 years of experience Software Engineer, Mid-Level Functional Responsibilities: Technical experience working independently to develop and maintain software and systems applications. Requires knowledge of one or more programming languages, data communications, and fundamental business operations. Participates in all phases of lifecycle development including analysis, design, implementation, quality assurance and support.

Minimum Education: Bachelor degree Minimum Experience: 3 years of experience Software Engineer, Senior Functional Responsibilities: Expertise in developing and maintaining software and systems applications. Requires knowledge of multiple programming languages, data communications, and fundamental business operations. Supports and may lead more junior engineers. Participates all phases of lifecycle development including analysis, design, implementation, quality assurance and support.

Minimum Education: Bachelor degree Minimum Experience: 7 years of experience Technical Architect Functional Responsibilities: Technical experience in designing and developing technical solutions and architecture. Assists with a wide range of work, including creating diagrams and documentation with all components that comprise IT systems including network topology, system architecture, and/or business architecture. Plans systems implementation and/or ensures the rigorous application of information security/information assurance policies, principles, and practices to the systems analysis process. Knowledge of industry trends and issues required. Participates in high-level technical architecture analysis, evaluation, design, integration, documentation, and development and team discussions to arrive at creative engineering solutions.

Minimum Education: Bachelor degree Minimum Experience: 3 years of experience Technical Architect, Mid-Level Functional Responsibilities: Technical experience in designing technical solutions and architecture efforts. Proficient in a wide range of work, including creating diagrams and documentation with all components that comprise IT systems including network topology, system architecture, and/or business architecture. Plans systems implementation and/or ensures the rigorous application of information security/information assurance policies, principles, and practices to the systems analysis process. Knowledge of industry trends and issues required. Supports high-level technical architecture analysis, evaluation, design, integration, documentation, and development and team discussions to arrive at creative engineering solutions.

Minimum Education: Bachelor degree Minimum Experience: 7 years of experience Technical Architect, Senior Functional Responsibilities: Expertise in designing and leading technical solutions and architecture efforts. Highly proficient in a wide range of work, including creating diagrams and documentation with all components that comprise IT systems including network topology, system architecture, or business architecture. Plans complex systems implementation and ensures the rigorous application of information security/information assurance policies, principles, and practices to the systems analysis process. Knowledge of industry trends and issues required. Leads high-level technical architecture analysis, evaluation, design, integration, documentation, and development and team discussions to arrive at creative engineering solutions.

Minimum Education: Bachelor degree Minimum Experience: 9 years of experience Business Analyst, Principal Functional Responsibilities: Expertise in defining complex business processes, requirements management and verification, and solutioning of complex issues. Works with stakeholders to define overall business architecture, mission requirements, conceptualization, design, development, testing, verification and validation, documentation, and implementation of complex applications and systems.

Minimum Education: Bachelor degree Minimum Experience: 12 years of experience Data Scientist Functional Responsibilities: Experience in full lifecycle analysis, including data ingestion, data cleansing, data preparation, data analysis, and data visualization and reporting. Utilizes technology and tools for implementing approaches to data access, formation of data lakes, data governance structures, and tools for data analytics. Some familiarity with native database and analytics technology. Participates in analyzing data, including visualization, queries, deep learning models, graph analytics and other data analysis techniques.

Minimum Education: Bachelor degree Minimum Experience: 0 years of experience Data Scientist, Mid-Level Functional Responsibilities: Technical experience performing full lifecycle analysis to include data ingestion, data cleansing, data preparation, data analysis, and data visualization and reporting. Utilizes technology and tools for developing and implementing data access approaches, formation of data lakes using multiple data formats, data governance structures, and tools for data analytics. Familiarity with native database and analytics technology from one or more solution providers. Implements approaches for analyzing the information including visualization, queries, deep learning models, graph analytics and other data analysis techniques.

Minimum Education: Bachelor degree Minimum Experience: 3 years of experience Data Scientist, Senior Functional Responsibilities: Extensive technical experience in performing or leading full lifecycle analysis to include data ingestion, data cleansing, data preparation, data analysis, and data visualization and reporting. Utilizes technology and tools for developing and implementing data access approaches, formation of data lakes using multiple data formats, data governance structures, and tools for data analytics. Extensive experience with native database and analytics technology from one or more providers. Implements complex approaches for analyzing the information including visualization, queries, deep learning models, graph analytics and other data analysis techniques.

Minimum Education: Bachelor degree Minimum Experience: 7 years of experience Data Scientist, Principal Functional Responsibilities: Expert-level expertise in performing or leading full lifecycle analysis to include data ingestion, data cleansing, data preparation, data analysis, and data visualization and reporting. Expert in technology and tools for developing and implementing data access approaches, formation of data lakes using multiple data formats, data governance structures, and tools for data analytics. Extensive experience with native database and analytics technology from multiple solution providers. Implements approaches to very complex problems analyzing information including visualization, queries, deep learning models, graph analytics and other data analysis techniques.

Minimum Education: Bachelor degree Minimum Experience: 12 years of experience Database Architect, Mid-Level Functional Responsibilities: Technical experience in evaluating and recommending Database Management System (DBMS) solutions for IT systems. Determines requirement needs and researches, collects, and makes recommendations. Proposes development strategies and creates action plans and applications to carry out strategies and accomplish objectives. Defines database structure and dynamic capabilities to ensure database security. Makes recommendations for optimal performance and layout.

Minimum Education: Bachelor degree Minimum Experience: 7 years of experience Database Architect, Senior Functional Responsibilities: Expertise in evaluating and providing recommendations for complex DBMS solutions. Determines requirement needs and researches, collects, and makes recommendations. Proposes development strategies and creates action plans and applications to carry out strategies and accomplish objectives. Defines database structure and dynamic capabilities to ensure database security. May provide direction to less experienced staff members.

Minimum Education: Bachelor degree Minimum Experience: 9 years of experience Systems Engineer Functional Responsibilities: Experience in one or more of the following areas: transitioning of applications and data to new environments; system benchmarks and performance tuning; systems planning, implementation and management for multi-user environments; and/or system security issues. Familiar with network management software and platforms; computer architectures and vendor lines; data storage technologies and their application in one or more environments; and one or more computer languages and software development methodologies. Provides input into the design of network systems from requirements and implements networks from plans. Reviews systems requirements, analyzes and troubleshoots issues, and develops solutions to problems.

Minimum Education: Bachelor degree Minimum Experience: 1 year of experience Systems Engineer, Mid-Level Functional Responsibilities: Technical experience in one or more of the following areas: transitioning of applications and data to new environments; operating systems and their applications in a networked or standalone environment; system benchmarks and performance tuning; network protocols; network-based applications; systems planning, implementation and management for medium and large multi-user environments; system security issues. Expertise in network management software and platforms; various computer architectures and vendor lines; data storage technologies and their application in one or more environments; and computer languages and software development methodologies. Designs network systems from requirements and implements networks from plans. Reviews systems requirements and analyzes, troubleshoots, and develops solutions.

Minimum Education: Bachelor degree Minimum Experience: 5 years of experience Systems Engineer, Senior Functional Responsibilities: Expert knowledge and proven experience in one or more of the following areas: operating systems and their applications in a networked or standalone environment; system benchmarks and performance tuning; network protocols; network-based applications; systems planning, implementation and management for medium and large multi-user environments; system security issues. Strong expertise in network management software and platforms; various computer architectures and vendor lines; data storage technologies and their application in multiple environments and computer languages and software development methodologies. Designs complex network systems from requirements and implements networks from plans. Leads the review of systems requirements, analyses, troubleshooting, and developing solutions. Works independently at the highest technical level formulating creative solutions to diverse and highly complex technical assignments.

Minimum Education: Bachelor degree Minimum Experience: 7 years of experience Functional Specialist Functional Responsibilities: Experience in one or more system support activities to ensure successful contract performance and responsiveness. Activities can include a variety of activities such as analysis, research, report generation, coordination planning, testing, etc. May assist in any or all phases of the project lifecycle, as needed.

Minimum Education: Associate degree Minimum Experience: 1 year of experience Functional Specialist, Mid-Level Functional Responsibilities: Technical experience providing functional expertise and the knowledge necessary to interpret requirements, ensure responsiveness, and achieve successful performance. Activities can include a variety of activities such as analysis, research, report generation, coordination planning, etc. Engages in all phases of the project lifecycle, as needed, and makes recommendations to ensure effective implementation.

Minimum Education: Bachelor degree Minimum Experience: 3 years of experience Functional Specialist, Senior Functional Responsibilities: Expertise in providing functional expertise and the in-depth knowledge necessary to interpret requirements, ensure responsiveness and achieve successful performance. Activities can include a variety of activities such as analysis, research, report generation, coordination planning, etc. Engages in all phases of the project lifecycle, as needed, and makes experienced-based recommendations to ensure effective implementation.

Minimum Education: Bachelor degree Minimum Experience: 7 years of experience Project Director Functional Responsibilities: Extensive experience managing teams in planning and executing multiple programs or projects and leading assigned staff focused on solutions and services. Has accountability for business solution programs. Provides thought leadership in developing creative solutions to business problems. Plans and executes programs budget, schedule, performance progress, and teams. Provides risk assessments. Manages complex stakeholder communications and expectations across multiple management chains. Highly experienced in providing guidance and direction to other professionals and managers, acts in a consulting and/or advisory capacity to the client leadership team, and coordinates resolution of highly complex problems and tasks.

Minimum Education: Bachelor degree Minimum Experience: 10 years of experience Technical Project Manager, Senior Functional Responsibilities: Experience in planning and executing technical programs or projects. Manages the development of projects, analyzes requirements, provides recommendations for solutions, oversees all work, and takes corrective actions as necessary to ensure project success. Assigns staff focused on solutions and services. Plans and executes programs budget, schedule, performance progress, and teams. Provide risk assessment. Manage complex stakeholder communication and expectations across multiple management chains. Experienced providing guidance and direction to other professionals and managers, acts in a consulting and/or advisory capacity to the client leadership team, and coordinates and provides recommendations for resolution of IT problems and tasks.

Minimum Education: Bachelor degree Minimum Experience: 7 years of experience Security Specialist Functional Responsibilities: Expertise assisting with the security of information systems, network infrastructure, or other related technologies. Assists in performing security audits, evaluations, and risk assessments and making strategic recommendations for systems and facilities. Follows established processes for comprehensive systems and data protection. Some knowledge of industry trends, issues, and technologies.

Minimum Education: Bachelor degree Minimum Experience: 1 year of experience Security Specialist, Mid-Level Functional Responsibilities: Technical experience ensuring the security of information systems, network infrastructure, or other related technologies. Performs security audits, evaluations, and risk assessments and makes strategic recommendations for systems and facilities. Analyzes and establishes processes for comprehensive systems and data protection. Knowledgeable of industry trends, issues, and technologies. Designs, installs, and maintains security tools and systems.

Minimum Education: Bachelor degree Minimum Experience: 5 years of experience Subject Matter Expert Functional Responsibilities: Technical expertise in a specific technology or other IT subject area and experience applying that expertise to solve issues and improve processes. Participates in strategy sessions, strategic assessments, and design reviews to validate approaches and associated work products. Acts in a consulting and/or advisory capacity; coordinates resolution of problems and tasks. Makes recommendations and advises on system improvements, optimization, or maintenance efforts.

Minimum Education: Bachelor degree Minimum Experience: 5 years of experience Subject Matter Expert, Mid-Level Functional Responsibilities: Technical expertise in a specific technology or other IT subject area and experience applying that expertise to solve issues and improve processes. Provides technical direction for problem definition, analysis, requirements development and implementation. Guides the determination of IT, engineering, and business process inadequacies and deficiencies that affect the functional area’s ability to support/meet organizational goals. Engages in strategy sessions, strategic assessments, and design reviews to validate approaches and associated work products. Acts in a consulting and/or advisory capacity and coordinates resolution of complex problems and tasks. Makes recommendations and advises on enterprise-wide system improvements, optimization, or maintenance efforts. Expertise in industry issues and trends.

Minimum Education: Bachelor degree Minimum Experience: 7 years of experience Subject Matter Expert, Senior Functional Responsibilities: Technical expertise in one or more technologies or IT subject areas and experience applying that expertise to solve issues and improve processes. Provides technical direction for problem definition, analysis, requirements development and implementation for multiple types of environments. Guides the determination of IT, engineering, and business process inadequacies and deficiencies that affect the functional area’s ability to support/meet organizational goals. Engages in strategy sessions, strategic assessments, and design reviews to validate enterprise approach and associated work products. Provides guidance and direction to other professionals, acts in a consulting and/or advisory capacity, and coordinates resolution of highly complex problems and tasks. Makes recommendations and advises on enterprise-wide system improvements, optimization, or maintenance efforts. A recognized expert, including expertise in industry issues and trends.

Minimum Education: Bachelor degree Minimum Experience: 9 years of experience Subject Matter Expert Level, Principal Functional Responsibilities: Deep technical expertise in a particular field or across an industry. Provides technical direction for problem definition, analysis, requirements development and implementation. Guides the determination of IT, engineering, and business process inadequacies and deficiencies that affect the functional area's ability to support/meet organizational goals. Engages in strategy sessions, strategic assessments, and design reviews to validate enterprise approach and associated work products. Provides guidance and direction to other professionals and subject matter experts, acts in a consulting and/or advisory capacity, and coordinates resolution of highly complex problems and tasks. Makes recommendations and advises on enterprise-wide system improvements, optimization, or maintenance efforts. Recognized for superior expertise, including expertise in industry issues and trends.

Minimum Education: Bachelor degree Minimum Experience: 12 years of experience Technical Writer Functional Responsibilities: Experience collecting and organizing technical information for preparation of user manuals, training materials, installation guides, proposals, and reports. Edits functional descriptions, system specifications, user manuals, special reports, project management artifacts or any other customer deliverables and documents.

Minimum Education: Bachelor degree Minimum Experience: 5 years of experience Quality Control Specialist Functional Responsibilities: Experience providing technical and administrative support within a scrum team, including reviewing and testing work products for correctness, adherence to requirements and user standards. Supports requirements efforts, reviews, and creates program documentation and assures adherence to standards/requirements. Participates in formal and informal reviews at pre-determined points in the project life cycle. Follows quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures.

Minimum Education: Associate degree Minimum Experience: 1 year of experience Quality Control Specialist, Mid-Level Functional Responsibilities: Experience providing technical and administrative support within a scrum team, including reviewing and testing work products for correctness, adherence to requirements and user standards. Supports requirements efforts, reviews, and creates program documentation and assures standards/requirements are adhered to. Experience in understanding IT products, operating systems, or specialized environments, maintaining and evaluating the testing process, and tracking and reporting issues. Participates or conducts formal and informal reviews at pre-determined points in the project life cycle. Implements quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures.

Minimum Education: Bachelor degree Minimum Experience: 5 years of experience Quality Control Specialist, Senior Functional Responsibilities: Experience providing technical and administrative support within a scrum team, including reviewing and testing work products for correctness, adherence to requirements and user standards. Supports or leads requirements efforts, reviews, and creates program documentation. Assures standards/ requirements are adhered to. Extensive experience in understanding IT products, operating systems, or specialized environments, maintaining and evaluating the testing process, and tracking and reporting issues. Participates in or conducts formal and informal reviews at pre-determined points in the project life cycle. Develops and implements quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures.

Minimum Education: Bachelor degree Minimum Experience: 7 years of experience Strategic Consultant Functional Responsibilities: Technical experience working with customers to support, develop and implement business and technical strategies to improve business success. Possesses strong communications and facilitation skills for interfacing with stakeholders to define and refine requirements within an area of expertise. Provides analytical and critical thoughts and applies problem-solving skills to a customer's business problems. Provides recommendations that increase the likelihood of solution adoption and have measurable performance outcomes.

Minimum Education: Bachelor degree Minimum Experience: 9 years of experience Strategic Consultant, Senior Functional Responsibilities: Deep technical experience providing thought leadership in one or more specialized areas of expertise. Supports customers by developing and implementing complex business and technical strategies to improve business success. Possesses strong communications and facilitation skills for interfacing with stakeholders to define and refine requirements within an area of expertise. Provides analytical and critical thoughts and applies problem solving skills to a customer's business problems. Provides recommendations that increase the likelihood of solution adoption and have measurable performance outcomes.

Minimum Education: Bachelor degree Minimum Experience: 12 years of experience Help Desk Analyst Functional Responsibilities: Technical experience providing support to end users on a variety of IT-related issues. Identifies, researches, and resolves technical problems. Responds to service requests, telephone calls, and emails for technical support. Documents, tracks, and monitors problems to ensure timely resolutions for professional services contracts.

Minimum Education: High School degree Minimum Experience: 2 years of experience Experience & Degree Substitution Equivalencies Experience exceeding the minimum shown may be substituted for education. Likewise, education exceeding the minimum shown may be substituted for experience.

SIN 518210C Cloud and Cloud-Related IT Professional Services SIN 518210C Labor Category Descriptions Cloud Administrator Level 1 Functional Responsibilities: Participate in operating and maintaining cloud systems, security, and services. Assist with account set-up, configuration, patching, database administration, system administration, and system monitoring. Respond to application and service issues. Gather and analyze metrics from operating systems and applications to assist in performance tuning and fault finding.

Minimum Education: High School Minimum Experience: 1 year of experience Education Substitutions: Relevant certifications or additional 3 years of experience with no High School Cloud Administrator Level 2 Functional Responsibilities: Operate and maintain cloud systems, security, and services. Responsible for account set-up, configuration, patching, database administration, system administration, and system monitoring. Respond to application and service issues. Gather and analyze metrics from operating systems and applications to assist in performance tuning and fault finding.

Minimum Education: High School Minimum Experience: 5 years of experience Education Substitutions: Relevant certifications or additional 3 years of experience with no High School Cloud Administrator Level 3 Functional Responsibilities: Responsible for the operation and maintenance of cloud systems, security, and services. Ensure account set-up, configuration, patching, database administration, system administration, and system monitoring. Respond to application and service issues on behalf of the team. Identify and analyze metrics from operating systems and applications and complete complex performance tuning and fault finding. Works independently at the highest technical level formulating creative solutions to diverse and highly complex technical assignments.

Minimum Education: High School Minimum Experience: 7 years of experience Education Substitutions: Relevant certifications or additional 3 years of experience with no High School Cloud Applications Developer Level 1 Functional Responsibilities: Participate in planning and conducting engineering projects and network implementation including application of engineering principles, theories, and concepts in a cloud environment.