MAS - Communications Training Analysis Corporation - GS35F256CA

GENERAL SERVICES ADMINISTRATION

Authorized Federal Supply Schedule Price List

Multiple Award Schedule (MAS) Contract # GS-35F-256CA FSC/PSC: D305 and D399

Contract Period: March 20, 2015 – March 19, 2030 Current as of Modification 0033 Effective September 19, 2024 Large Category: Information Technology. Subcategories: IT Services; IT Solutions Large Category: Miscellaneous. Subcategory: Complementary Services On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu driven database system.

The INTERNET address for GSA Advantage! is: www.GSAAdvantage.gov.

For more information on ordering from Federal Supply Schedules go to the internet address: http://www.gsa.gov/schedules. Find link to GSA

Schedules. Then find link to Customers Ordering from Schedules. Next, find links to Ordering Procedures for Services Requiring a Statement of Work and Ordering Procedures for Services not Requiring a Statement of work.

CONTRACTOR:

COMMUNICATIONS TRAINING ANALYSIS

CORPORATION (CTAC)

3120 FAIRVIEW PARK DRIVE, STE. 600

FALLS CHURCH, VA 22042

Phone: 703-289-3820 Fax: 703-359-0952 http://www.ctacorp.com

CONTRACT ADMINISTRATION:

Donald S. Royal Phone 703-289-3820 droyal@ctacorp.com

BUSINESS SIZE: Small business

Contract No.: GS-35F-256CA

CTAC

GSA AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

MULTIPLE AWARD SCHEDULE (MAS)

Effective Date: September 19, 2024 2020 – 2030 Page i The information on this page is subject to the disclaimer on the cover page.

Contents

CUSTOMER INFORMATION

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY

(IT) PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER (SIN) 54151S) AND

HEALTH INFORMATION TECHNOLOGY (IT) SERVICES (SPECIAL ITEM

NUMBER (SIN) 54151HEAL)

1. Scope

2. Performance Incentives

3. Order

4. Performance of Services

5. Stop-Work Order (FAR 52.242-15) (AUG 1989)

6. Inspection of Services

7. Responsibilities of the Contractor

8. Responsibilities of the Ordering Activity

9. Independent Contractor

10. Organizational Conflicts of Interest

11. Invoices

12. Payments

13. Resumes

14. Incidental Support Costs

15. Approval of Subcontracts

16. Description of IT Professional Services (SIN 54151S) and Pricing

16.1 Description of Services

16.2 Pricing for Services

17. Description of Health IT Services (SIN 54151HEAL) and Pricing

17.1 Description of Services

17.2 Pricing for Services

18. Description of Management and Financial Consulting, Acquisition and Grants Management Support and Business Program and Project Management Services (SIN 541611) and Pricing

18.1 Description of Services

18.2 Pricing for Services

Effective Date: September 19, 2024 2020 – 2030 Page ii The information on this page is subject to the disclaimer on the cover page.

TERMS AND CONDITIONS APPLICABLE TO CLOUD AND CLOUD-RELATED

IT PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER (SIN) 518210C)

1. Description of IT Professional Services (SIN 518210C) and Pricing

1.1 Description of Services

1.2 Pricing for Services

2. Cloud and Cloud-Related IT Professional Services Description of Services

2.1 Platform-as-a-Service (PaaS) – Content Management Platform

2.2 Software-as-a-Service (SaaS) - Syndicus

2.3 Cloud and Cloud-Related IT Professional Services Pricing

2.4 Amazon Web Services (AWS)

BEST VALUE

BLANKET PURCHASE AGREEMENT

BASIC GUIDELINES FOR USING “CONTRACTOR TEAM ARRANGEMENTS”

Effective Date: September 19, 2024 2020 - 2030 Page 1

CUSTOMER INFORMATION

1a. Table of awarded Special Item Numbers (SINs):

SIN# SIN DESCRIPTION

54151S Information Technology (IT) Professional Services

(PSC D399)

54151HEAL Health Information Technology (IT) Services (PSC D399)

518210C Cloud and Cloud-Related IT Professional Services

(PSC D305)

541611 Management and Financial Consulting, Acquisition and Grants Management Support and Business Program and Project Management Services

70 500 Order-Level Materials (OLMs)

1b. Identification of the lowest priced service for each special item number awarded in the contract.

SIN # Model Price

518210C APS3-BoxUsage:t2.micro $0.01

1c. Hourly rates – see pages 25 and 35

2. Maximum order for each SIN:

SIN# MAXIMUM ORDER

54151S $ 500,000

54151HEAL $ 500,000

518210C $ 500,000 541611 $1,000,000

*If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contactor for a better price. The contractor may (1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. Minimum order: $100

4. Geographic coverage (delivery area): Worldwide

5. Point(s) of production: Falls Church, VA

6. Net prices are included on this price list

7. Quantity discounts:

SIN’s 54151S, 54151HEAL: 1% for orders of $1,000,000; 1.5% for orders over $1,500,000; 3% for orders over $3,000,000. SIN 541611: None

SIN 518210C Cloud Computing Services - PaaS, SaaS, and AWS: None.

Effective Date: September 19, 2024 2020 - 2030 Page 2

8. Prompt payment terms: Net 30 Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items: Not Applicable

10a. Time of delivery: As agreed to by the ordering agency and the contractor

10b. Expedited delivery: As agreed to by the ordering agency and the contractor

10c. Overnight and 2-day delivery: As agreed to by the ordering agency and the contractor

10d. Urgent requirements: As agreed to by the ordering agency and the contractor

11. F.O.B. point(s): Destination

12a. Ordering address: 3120 Fairview Park Drive, Suite 600, Falls Church, VA 22042

12b. Ordering procedures: For supplies and services, the ordering procedures, information on blanket purchase agreements (BPAs), and a sample BPA can be found at the GSA/FSS schedule homepage (www.fss.gsa.gov/schedules).

13. Payment address: 3120 Fairview Park Drive, Suite 600, Falls Church, VA 22042

14. Warranty provision: Not Applicable

15. Export packing charges: Not Applicable

16.-22. Not Applicable

23. Unique Entity Identifier (UEI) number: ZL8ELG1ULWW5

24. Notification regarding registration in the System for Award Management (SAM) database. CTAC is registered and active in SAM, Cage Code: 0YXH7.

TERMS AND CONDITIONS APPLICABLE TO INFORMATION

TECHNOLOGY (IT) PROFESSIONAL SERVICES (SPECIAL ITEM

NUMBER (SIN) 54151S) AND HEALTH INFORMATION

TECHNOLOGY (IT) SERVICES (SPECIAL ITEM NUMBER (SIN)

54151HEAL)

1. Scope

a. The prices, terms and conditions stated under Special Item Number (SIN) 54151S Information

Technology Professional Services and Special Item Number (SIN) 54151HEAL Health Information Technology Services apply exclusively to IT Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the Government location, as agreed to by the Contractor and the ordering office.

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2. Performance Incentives

a. When using a performance-based statement of work, performance incentives may be agreed upon between the Contractor and the ordering office on individual fixed price orders or Blanket Purchase Agreements, for fixed price tasks, under this contract in accordance with this clause.

b. The ordering office must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the Contractor to specific targets.

To the maximum extent practicable, ordering offices shall consider establishing incentives where performance is critical to the agency’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. Order

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order.

Orders for tasks that extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. Performance of Services

a. The Contractor shall commence performance of services on the date agreed to by the

Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The Agency should include the criteria for satisfactory completion for each task in the

Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel.

Contractors cannot use GSA city pair contracts.

5. Stop-Work Order (FAR 52.242-15) (AUG 1989)

a. The Contracting Officer may, at any time, by written order to the Contractor, require the

Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

Effective Date: September 19, 2024 2020 - 2030 Page 4

1) Cancel the stop-work order; or

2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

d. If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. Inspection of Services The Inspection of Services–Fixed Price (AUG 1996) clause at FAR 52.246-4 applies to firm-fixed price orders placed under this contract. The Inspection–Time-and-Materials and Labor-Hour (JAN 1986) clause at FAR 52.246-6 applies to time-and-materials and labor-hour orders placed under this contract.

7. Responsibilities of the Contractor The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 Rights in Data – General, may apply.

8. Responsibilities of the Ordering Activity Subject to security regulations, the ordering office shall permit Contractor access to all facilities necessary to perform the requisite IT Services.

9. Independent Contractor All IT Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the Government.

10. Organizational Conflicts of Interest

a. Definitions:

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

Effective Date: September 19, 2024 2020 - 2030 Page 5

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed Government contract, without some restriction on activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the Government, ordering offices may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract.

Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. Invoices The Contractor, upon completion of the work ordered, shall submit invoices for IT services. Progress payments may be authorized by the ordering office on individual orders, if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. Payments For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time and materials orders, the Payments under Time and Materials and Labor Hour Contracts at FAR 52.232-7 (DEC 2002), (Alternate II – Feb 2002) (Deviation – May 2003) applies to time and materials orders placed under this contract.

For labor hour orders, the Payment under Time and Materials and Labor Hour Contracts at FAR 52.232-7 (DEC 2002), (Alternate II – Feb 2002) (Deviation – May 2003)) applies to labor hour orders placed under this contract.

13. Resumes Resumes shall be provided to the GSA Contracting Officer or the user agency upon request.

14. Incidental Support Costs Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering agency in accordance with the guidelines set forth in the FAR.

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15. Approval of Subcontracts The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. Description of IT Professional Services (SIN 54151S) and Pricing

16.1 Description of Services

1) Commercial Job Title: Senior Manager Minimum/General Experience:

15-years of relevant work experience.

Functional Responsibility:

Senior executive responsible for providing strategic direction, vision, leadership, and overall program management to the team. Contributes to organizational direction through regular involvement with senior level client leadership and team members. Maintains productive and effective client relationship with the most senior levels of the client organization, establishes goals and business plans for area of responsibility and have broad latitude for decision-making. Interacts with executives in current and potential client and customer organizations on matters of substantial importance and sensitivity. Requires a highly developed sense of strategy and timing as well as exceptional negotiation and presentation skills. Ensures the most effective use of company’s human resources within area of responsibility. Responsible for developing and sustaining client and customer base, ensuring high quality technical and scientific products and services are provided to clients and customers, and cultivating business contacts and leads. Responsible for identifying and targeting business opportunities and ensuring resources are committed to developing such targets. Continually evaluates strategy and plans to meet changing technical and competitive conditions. Has over responsibility for multiple programs providing a variety of services to a diverse customer base. Works with executive leadership in client organizations to plan and implement new programs and ensure quality products and services consistent with the terms of each agreement are provided in a timely manner. Works with clients to identify and resolve complex problems or contractual issues.

Minimum Education:

Bachelor’s degree in a related discipline. A graduate degree in a related discipline is preferred.

2) Commercial Job Title: Program Manager Minimum/General Experience:

A minimum of 7 years experience in management of programs with direct experience in information management and information technology. A minimum of 4 years experience at a supervisory level.

Functional Responsibility:

The Program Manager (PM) is a senior manager responsible for coordinating the management of all work performed under this contract. The PM is ultimately responsible for coordinating the efforts of subcontractors, team members, vendors, etc. The PM shall act as the central point of contact and shall have the full authority to act for the Contractor in the performance of the required work and services under all task orders. The PM works

Effective Date: September 19, 2024 2020 - 2030 Page 7 independently on all phases of performance, including contract management, project/task order management, coordination of resource needs, coordination with corporate resources and management, and has direct accountability for the technical correctness, timeliness and quality of deliverables. The PM shall have broad and deep knowledge of business administration, and human resource management and shall have excellent oral and written communications skills.

Minimum Education:

Bachelor’s Degree in Business Administration, Computer Science, or related field.

3) Commercial Job Title: Project Manager

7-years related experience. PMP certification preferred. Demonstrates skills in the scope of work encompassed by the task order; provides technical guidance to the project team in performance of the work.

Functional Responsibility:

Maintains and manages the client interface at the COTR levels of the client organization and management personnel to provide technical advice, resolve problems, and anticipate future requirements; assists the Program Manager as required in managing contract performance.

Manages a team of professionals in providing a wide range of services and managing assigned projects within scope and budget. Prepares or reviews project or task proposal or plan to determine time frame, schedules, funding requirements and limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project or task. Directs and coordinates activities of project personnel to ensure timeliness of products and services, maintenance of project schedule, cost control to ensure conformance with prescribed budget, responsiveness to customer requirements, and that the quality of product and services is maintained.

Minimum Education:

Bachelor’s degree and 7-years related experience or equivalent combination of education and experience in related field.

4) Commercial Job Title: Task Manager / Leader

10-years of experience (without degree) OR 6-10 years of experience (with Bachelor’s degree OR 4-6 years of experience (with advanced degree). Experience in applying the innovative applications of specialized knowledge (e.g., technical expertise in a specific discipline) or the resolution of complex management problems requiring innovative solutions.

Functional Responsibility:

Prepares complex data analysis plans or engineering plans. Manages data collection and analysis work and provides technical oversight of assigned projects. Assists the Program and Project Managers serving as the working level focal point between contractor, government technical and government contracting staffs. Provides technical direction for the complete task effort and keeps the Project and Program Manager(s) abreast of all problems and accomplishments. For assigned task orders, allocates resources, provides technical and management oversight, provides technical expertise, and participates in briefings and meetings. Anticipates problems and works to mitigate the anticipated problems.

Experienced in task management, responsible for ensuring successful task completion within the scheduled timeframe consistent with the established scope of work to include both the

Effective Date: September 19, 2024 2020 - 2030 Page 8 technical and financial solutions. Reviews task requirements, prepares project synopses, compares alternatives, prepares specifications, coordinates work with others, and orients clients. Reviews and evaluates work of subordinate staff and prepares performance reports in writing and orally to company and client representatives.

Minimum Education:

Advanced technical training and more than 10 years of experience OR a Bachelor’s degree and 6-10 years of experience OR an Advanced degree and 4-6 years of experience.

5) Commercial Job Title: Technical Subject Matter Expert

Senior expert with extensive, enterprise-wide knowledge and experience in one or more designated technical and/or domain areas. Typically, a former high-ranking military or civilian official and recognized by industry as an expert in their specific field.

Functional Responsibility:

Provides insight and advice concerning strategic direction and applicability of up to date, industry standard solutions; responsible for providing high-level vision to program/project manager or senior client leadership to influence objectives of complex efforts. Provides highest-level functional expertise to prepare, advise and/or review the most technically demanding and sophisticated work being performed within assigned area of responsibility.

Analyzes complex problems, makes recommendations, develops alternative solutions and draft and executes implementation plan. Converses with and provides assistance to highest levels of corporate and government management. The Technical Subject Matter Expert is primarily utilized on projects for their specific expertise, not in a managerial capacity, in support of the creation of comprehensive methods for describing current and/or future structure and behavior of an organization’s processes, systems, personnel and organizational sub-units, so that they align with the organization’s core goals and strategic direction.

Minimum Education:

Requires bachelor’s degree in field relative to area of expertise, masters preferred plus 15 years professional expertise of which at least 10 years experience is directly relative to subject matter. One additional year of relevant experience can be substituted for each year of education shortfall.

6) Commercial Job Title: Functional Subject Matter Expert

Senior expert with extensive knowledge in designated field or discipline. Recognized industry competence at the highest level in specialty area; a bona fide expert, is well read and likely published in subject field. Requires a master’s degree in field relative to area of expertise, PhD preferred plus fifteen years professional expertise of which at least 10 years experience is directly relative to subject matter.

Functional Responsibility:

Provides insight and advice concerning task or project strategic direction and outcomes.

May contribute to the evaluation, analysis, and development of recommended solutions.

Resolves complex problems, which require an in-depth knowledge of subject matter related to the designated field or discipline. Applies principles and methods of the subject matter to specialized solutions. Generally, possess demonstrated ability and experience in management consulting and cross-team facilitation at the senior management level. Other areas of expertise may include, but is not limited to, safeguards and security, business process reengineering, statistical process control, individual and organizational assessment and

Effective Date: September 19, 2024 2020 - 2030 Page 9 evaluation, process modeling and simulation, strategic and business planning, change management, organizational development, and the development of leadership/management skills.

Minimum Education:

Master’s degree in field relative to area of expertise, PhD preferred plus 15 years professional expertise of which at least ten years experience is directly relative to subject matter.

7) Commercial Job Title: Principal Business Analyst

Ten years related experience, six years of which must be relevant work experience specific to function and/or training (e.g., business process reengineering/ improvement methods, enterprise applications, etc.); or equivalent combination of education and experience.

Recognized for providing solutions in the area of contract administration and procurement, communications, training, and other business disciplines to achieve optimized program/project performance.

Functional Responsibility:

Prepares plans, documents, presentations, testimony, and other material needed for high-level briefings and hearings. Assists in collecting information, analyzing information, preparing exhibits and briefing presentations, and producing reports. Identifies potential issues that could influence the acceptance and provides recommendations to ensure the success of an initiative. Serves as a leader, member or advisor of self-directed teams, or to management directed teams. Assists in conducting studies and analyses of programs/projects and provides client support and assistance the areas of public affairs, communications, training, contract administration and procurement, and paralegal issues. Assists in providing problem resolution, consensus building, and in conducting evaluations. Assists in the administration of personnel functions, such as training, work scheduling, as well as the evaluation of current economic conditions, and helps to prepare budget forecasts and documentation. Participates in the development of solutions by leveraging knowledge of the designated field or discipline.

Contributes to the implementation of strategy and helps assess the impact of industry trends, policy, and/or standard methodologies. Directs the activities of Specialists or other staff as necessary on activities related to the specified field or discipline. Recognized for understanding and communicating common best practices for the industry. Utilize a knowledge base to create conceptual business models and to point out relevant issues and considerations in selecting application software packages, such as those provided by ERP vendors. Assess the operational and functional baseline of an organization and its organizational components and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Examples of the functional areas would include but not limited to, Human Resources, Finance, Supply, Service, etc.

Work with senior managers to provide industry vision and guidance with regard to their industry. Lead the determination and classification of information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. Support the development of functional area strategies for enhanced operations in a cross-functional area mode throughout the organization. Provides work direction and guidance to other personnel; ensures accuracy of the work of other personnel, operates under deadlines, able to work on multiple tasks.

Minimum Education:

Bachelor’s degree. A master’s or doctorate degree is desired. One additional year of relevant experience can be substituted for each year of education shortfall.

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8) Commercial Job Title: Senior Business Analyst

6-years related experience, three years of which must be relevant work experience specific to function and/or training (e.g., business process reengineering/ improvement methods, enterprise applications, etc.); or equivalent combination of education and experience.

Functional Responsibility:

Provides solutions in the area of contract administration and procurement, communications, training, and other business disciplines to achieve optimized program/project performance.

Prepares plans, documents, presentations, testimony, and other material needed for high-level briefings and hearings. Assists in collecting information, analyzing information, preparing exhibits and briefing presentations, and producing reports. Identifies potential issues that could influence the acceptance and provides recommendations to ensure the success of an initiative. Serves as a leader, member or advisor of self-directed teams, or to management directed teams. Assists in conducting studies and analyses of programs/projects and provides client support and assistance the areas of public affairs, communications, training, contract administration and procurement, and paralegal issues. Assists in providing problem resolution, consensus building, and in conducting evaluations. Assists in the administration of personnel functions, such as training, work scheduling, as well as the evaluation of current economic conditions, and helps to prepare budget forecasts and documentation. Participates in the development of solutions by leveraging knowledge of the designated field or discipline.

Contributes to the implementation of strategy and helps assess the impact of industry trends, policy, and/or standard methodologies. Directs the activities of Specialists or other staff as necessary on activities related to the specified field or discipline. Understands and communicates common best practices for the industry. Utilize a knowledge base to assist in creating conceptual business models and to point out relevant issues and considerations in selecting application software packages, such as those provided by ERP vendors. Assesses the operational and functional baseline of an organization and its organizational components and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Examples of the functional areas would include but not limited to, Human Resources, Finance, Supply, Service, etc. Work with senior managers to provide industry vision and guidance with regard to their industry. Assists in determining and classifying information technology inadequacies and/or deficiencies affecting the functional area’s ability to support/meet organizational goals. Support the development of functional area strategies for enhanced operations in a cross-functional area mode throughout the organization. Operates under deadlines, and able to work on multiple tasks.

Bachelor’s degree in a related field.

9) Commercial Job Title: Business Analyst

3-years related experience, 1-year of which must be relevant work experience specific to function and/or training (e.g., business process reengineering/ improvement methods, enterprise applications, etc.); or equivalent combination of education and experience.

Functional Responsibility:

Assists in providing solutions in the area of contract administration and procurement, communications, training, and other business disciplines to achieve optimized program/project performance. Assists in preparing plans, documents, presentations, Effective Date: September 19, 2024 2020 - 2030 Page 11 testimony, and other material needed for high-level briefings and hearings. Assists in collecting information, analyzing information, preparing exhibits and briefing presentations, and producing reports. Identifies potential issues that could influence the acceptance and provides recommendations to ensure the success of an initiative. Serves as a member of self-directed teams and assists in conducting studies and analyses of programs/projects and provides client support and assistance the areas of public affairs, communications, training, contract administration and procurement, and paralegal issues. Assists in providing problem resolution, consensus building, and in conducting evaluations. Assists in the administration of personnel functions, such as training, work scheduling, as well as the evaluation of current economic conditions, and helps to prepare budget forecasts and documentation. Participates in the development of solutions by leveraging knowledge of the designated field or discipline.

Contributes to the implementation of strategy and helps assess the impact of industry trends, policy, and/or standard methodologies. Understands and communicates common best practices for the industry. Assists in creating conceptual business models and in assessing the operational and functional baseline of an organization and its organizational components and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Examples of the functional areas would include but not limited to, Human Resources, Finance, Supply, Service, etc. Assists managers to provide industry vision and guidance with regard to their industry. Assist in determining and classifying information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. Supports the development of functional area strategies for enhanced operations in a cross-functional area mode throughout the organization. Ability to work on multiple tasks.

Minimum Education:

Bachelor’s degree and three years related experience, one year of which must be relevant work experience specific to function and/or training (e.g., business process reengineering/improvement methods, enterprise applications, etc.); or equivalent combination of education and experience.

10) Commercial Job Title: Implementation Specialist

8-years related experience, four years of which must be relevant work experience specific to function and/or training (e.g., business process reengineering/ improvement methods, enterprise applications, etc.); or equivalent combination of education and experience.

Functional Responsibility:

Independent development of comprehensive and highly complex project plans and schedules and continual monitoring and updating of same to ensure that project goals are achieved.

Must have broad latitude for decision-making at the operations center level and are reviewed on the basis of results achieved. Prepares intricate and/or complex engineering or data analysis plans, which require a very high level of specialized knowledge or the resolution of complex management problems that require extensive cross-functional knowledge. Leads the design and implementation of a variety of interventions that will foster the implementation of organizational change in such areas as business processes, policy, culture, environment or workplace. Works with senior executives to develop strategies to lead and manage major change. Assist in the design, development and implementation of communication plans. Possesses knowledge in designated field or discipline. Experienced in the evaluation of commercial off the shelf software to assess their value as potential technology solutions for new or redesigned business processes. Is well versed in the systems development lifecycle and is capable of developing testing plans and conducting

Effective Date: September 19, 2024 2020 - 2030 Page 12 acceptance testing for new systems. Independently leads proof of concept tasks. Facilitates the implementation of major interventions related to an organization’s redesign of existing business processes or design new processes to support the attainment of mission critical business goals. Frequently provide subject matter expertise and may lead inter-disciplinary work teams. Conducts data collection, analysis, research in support of identifying individual and organizational performance barriers and recommend courses of action to minimize or eliminate obstacles preventing the achievement of optimal performance. Participates in major business process reengineering assignments to support organizational improvement through implementation of new technology solutions or major restructuring initiatives.

Conduct analyses of complex business processes and data processing requirements to develop functional requirements documents and programming design specifications.

Experienced in the evaluation of commercial off the shelf software to assess their value as potential technology solutions for new or redesigned business processes. Is well versed in the systems development lifecycle and is capable of developing testing plans and conducting acceptance testing for new systems.

Minimum Education:

Bachelor’s degree or equivalent combination of education and experience. A master’s or doctorate degree is desired. One additional year of relevant experience can be substituted for each year of education shortfall.

11) Commercial Job Title: Principal Consultant

A minimum of 8 years experience in programs with direct experience with information management and information technology programs. A minimum of 2 years experience at a supervisory level.

Functional Responsibility:

Oversees various tasks of a highly complex nature. Responsible for assembling the task team, assigning individual responsibilities, identifying appropriate resources needed, and developing the schedule to ensure the timely completion of the task’s milestones and final acceptance. Must be familiar with the systems scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team. Monitors each assigned task, implements and assures adherence to task level quality and methodology standards, and keeps the Program Manager abreast of all problems and accomplishments. Anticipates problems and works to mitigate the anticipated problems. As a task leader, provides technical direction for the complete task effort.

Reviews and evaluates work of subordinate staff and prepares performance reports. May serve as a technical authority for a particular task area. Interacts with client management personnel. Prepares activity and progress reports regarding all assigned tasks. Reports in writing and orally to company and client representatives.

Minimum Education:

Bachelor’s degree in a Computer Science, Engineering, or Mathematics, or related field. 4 years additional experience may be substituted for Bachelor’s Degree.

12) Commercial Job Title: Senior Consultant

A minimum of 6 years direct experience with information management and information technology programs.

Functional Responsibility:

Effective Date: September 19, 2024 2020 - 2030 Page 13

Establishes system information requirements using analysis in the development of enterprise-wide or large scale information systems. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. As appropriate, ensures these systems are compatible and in compliance with the standards for open systems architectures - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Analytically and systematically evaluates problems in workflows, organization, and planning and develops appropriate corrective action. Provides daily supervision and direction to staff.

Minimum Education:

Bachelor’s degree in a Computer Science, Engineering, or Mathematics, or related field. 2

13) Commercial Job Title: Consultant

A minimum of 3 years direct experience with information management and information technology programs.

Functional Responsibility:

Responsible for the effective development and implementation of programs to ensure that all information systems products and services meet minimum company standards and end-user requirements. Administers the change control process for zero defects software development. Responsible for configuration management of requirements, design, and code.

Administers problem management process including monitoring and reporting on problem resolution. Ensures adequate product testing prior to implementation. Coordinates with users and systems development personnel on releases of software. May supervise lower level personnel. Must have demonstrated capability for oral and written communications.

Minimum Education:

14) Commercial Job Title: Principal Analyst

A minimum of 8 years experience in the development, modification or maintenance of a management information system. A minimum of 4 years experience at a supervisory level.

Functional Responsibility:

Highly specialized in one or more phases of systems engineering and development. Acts independently under general direction. Advises technical personnel on the conceptualization, development, and implementation of a broad range of information systems issues, including hardware/software integration, compatibility and multiple platforms. Performs feasibility analysis on potential future projects to management. Plans strategies for improvement of information systems and services. Communicates current innovations and trends in information systems development to technical staff. Prepares justification for selection of new technology. May serve as the chief architect for complex information systems development. Designs and develops proposed solutions to business problems and client requirements. Performs high-level system analysis and directs technical strategy for accomplishing new objectives. Maintains knowledge of current systems and

Effective Date: September 19, 2024 2020 - 2030 Page 14 system development actions and analyzes for data redundancies and system/program overlap. Responsible for task completion.

Minimum Education:

15) Commercial Job Title: Senior Analyst

A minimum of five years experience in the development, analysis and system functional requirements.

Functional Responsibility:

Formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems. Exercises analytical techniques when gathering information from users, defining work packages, designing a system of computer programs, and developing procedures to resolve the problems. Prepares detailed specifications from which programs will be written. Develops and modifies complex systems and develops subsystems to enhance the overall operational system. Analyzes and revises existing system logic difficulties and documentation as necessary. Reviews task requirements, gathers information, analyzes data, prepares project synopses, compares alternatives, prepares specifications for programs, resolves processing problems, coordinates work with programmers, and orients users to new systems.

Minimum Education:

16) Commercial Job Title: Analyst

A minimum of 2 years experience.

Functional Responsibility:

With limited direction, carries out procedures to ensure that all information systems products and services meet company and client standards and end-user requirements.

Thoroughly tests software to ensure proper operation and freedom from defects and/or supports testing as a witness to testing requirements. Organizes and maintains all quality assurance documentation. Performs workflow analysis and recommends quality improvements. Researches, writes, edits, and proofreads technical data for use in documents or sections of documents. Excellent verbal and written communication skills are required.

Minimum Education:

17) Commercial Job Title: Principal Software Developer

8 years experience in applications programming on database management systems, knowledge of computer equipment and ability to develop complex software to satisfy design objectives

Effective Date: September 19, 2024 2020 - 2030 Page 15

Analyzes functional business applications and design specifications for functional activities.

Develops block diagrams and logic flow charts. Translates detailed design into computer software. Tests, debugs, and refines computer software to produce the required product.

Prepares required documentation. Enhances software to reduce operating time, add functionality, or improve efficiency. Demonstrated ability to work independently or under only general direction. Provides technical direction to other programmers.

18) Commercial Job Title: Senior Software Developer

6-years experience in applications programming on database management systems, knowledge of computer equipment and ability to develop complex software to satisfy design objectives.

Functional Responsibility:

Analyzes functional business applications and design specifications for functional activities.

Develops block diagrams and logic flow charts. Translates detailed design into computer software. Tests, debugs, and refines computer software to produce the required product.

Prepares required documentation. Enhances software to reduce operating time, add functionality, or improve efficiency. Demonstrated ability to work independently or under only general direction.

19) Commercial Job Title: Software Developer

4 years experience in applications programming on database management systems, knowledge of computer equipment and ability to develop complex software to satisfy design objectives.

Functional Responsibility:

Analyzes functional business applications and design specifications for functional activities.

Develops block diagrams and logic flow charts. Translates detailed design into computer software. Tests, debugs, and refines computer software to produce the required product.

Prepares required documentation. Enhances software to reduce operating time, add functionality, or improve efficiency.

20) Commercial Job Title: Principal Application Developer

6 years of general computer programming experience, with at least 3-years of specialized web and mobile application development experience.

Functional Responsibility:

Performs Web and mobile application development from conception to implementation, including planning, design, and programming. Provides enhancement, multimedia conversion, maintenance, and application administration. Provides quality control services and demonstrated expertise in both current Internet related and application software languages and current interactive application developments.

Effective Date: September 19, 2024 2020 - 2030 Page 16

Bachelor's Degree in Computer Science. A year of college education is the equivalent of 2-years of relevant work experience.

21) Commercial Job Title: Senior Application Developer

4 years of general computer programming experience with a minimum of 2-years experience specializing in web and mobile application development.

Functional Responsibility:

Performs Web and mobile application development from conception to implementation, including planning, design, and programming. Provides enhancement, multimedia conversion, maintenance, and application administration. Provides quality control services and demonstrated expertise in both current Internet related and application software languages and current interactive application developments.

Minimum Education:

22) Commercial Job Title: Application Developer

2 years general computer programming experience with at least 1-year specialized experience in web and mobile application development.

Functional Responsibility:

Performs Web and mobile application development from conception to implementation, including planning, design, and programming. Provides enhancement, multimedia conversion, maintenance, and application administration. Provides quality control services and demonstrated expertise in both current Internet related and application software languages and current interactive application developments.

Minimum Education:

Bachelor's Degree in Computer Science. A year of college education is the equivalent of 2

23) Commercial Job Title: Principal Web Developer

6 years of general computer programming experience, with at least 3-years of…