MAS - CNI Global Solutions, LLC - GS35F254CA

CNI Global Solutions, LLC Page | 1 Contract Number: GS-35F-254CA

Products and ordering information in this Authorized Information Technology Schedule Pricelist are also available on the GSA Advantage! System

(http://www.gsaadvantage.gov).

2600 John Saxon Blvd. | Norman, OK 73071 | (405) 253-8224 | www.chickasaw.com/cnigs

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE FSS PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!®, a menu-driven database system. The INTERNET address for GSA

Advantage!® is http://www.gsaadvantage.gov

Schedule: Multiple Award Schedule (MAS)

Category: Information Technology Class: DA01

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

CNI Global Solutions, LLC

2600 John Saxon Blvd.

Norman, OK 73071

(405) 253-8224 www.chickasaw.com/cnigs

Period Covered by Contract: March 23, 2015 – March 22, 2025

Pricelist current through Modification #: PA-0017, dated: 9/01/23.

Norman, OK 73071

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CONTENTS

About CNI Global Solutions

Cyber Security/Risk and Compliance

Database Design & Administration

Network Design and Administration

Systems and Server Administration

GSA Awarded Terms and Conditions

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINS)

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN

1c. HOURLY RATES (Services Only)

2. MAXIMUM ORDER

3. MINIMUM ORDER

4. GEOGRAPHIC COVERAGE

5. POINT OF PRODUCTION

6. DISCOUNT FROM LIST PRICES

7. QUANTITY/VOLUME DISCOUNTS

8. PROMPT PAYMENT TERMS

9. FOREIGN ITEMS

10a. TIME OF DELIVERY

10b. EXPEDITED DELIVERY

10c. OVERNIGHT AND 2-DAY DELIVERY

10d. URGENT REQUIREMENTS

11. F.O.B. POINT

12a. ORDERING ADDRESS

12b. ORDERING PROCEDURES

13. PAYMENT ADDRESS

14. WARRANTY PROVISION

15. EXPORT PACKING CHARGES

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR

17. TERMS AND CONDITIONS OF INSTALLATION

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY

DISCOUNTS FROM LIST PRICES

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES

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19. LIST OF SERVICE AND DISTRIBUTION POINTS

20. LIST OF PARTICIPATING DEALERS

21. PREVENTIVE MAINTENANCE

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (E.G., RECYCLED CONTENT, ENERGY EFFICIENCY, AND/OR REDUCED POLLUTANTS)

22b. SECTION 508 COMPLIANCE

23. UNIQUE ENTITY IDENTIFIER (UEI)

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM)

WEBSITE

Approved FSS Prices

The Ordering Process

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About CNI Global Solutions

CNI Global Solutions, LLC (CNIGS) is pleased to introduce our General Services Administration's (GSA) Information Technology 70 (IT-70) Schedule. Our contract under this Schedule permits federal government agencies to access our services quickly and efficiently, without the delays of the normal contracting process.

Headquartered in Norman, Oklahoma, CNI Global Solutions is a Limited Liability Company established in 2007 and is a SBA certified 8(a) Small Disadvantaged Business. We are wholly owned by the Chickasaw Nation Indian Tribe, through its federally chartered economic development company, Chickasaw Nation Industries. We offer a wide range of information technology solutions including:

Cyber Security/Risk and Compliance

We specialize in providing security services and solutions to support an integrated risk management framework. We help our customers understand, document, manage, respond to, and mitigate security threats. When you need a security partner you can trust, CNIGS brings the expertise and experience you need to secure your information assets.

Database Design & Administration

We excel in the design, maintenance, and administration of databases for a variety of requirements and environments such as data warehousing, data security, data-centric applications, high availability or high performance, centralized or distributed.

Network Design and Administration

CNIGS has the expertise to design and manage large and small scale local area networks (LAN) or wide area networks (WAN) for your organization. We offer network infrastructure consulting and design, network creating, and maintenance of existing networks.

Systems and Server Administration

We offer a wide range of services to support the planning, installation, implementation, operation and maintenance of Enterprise IT infrastructure.

CNIGS was awarded this Federal Supply Services Contract on the basis of a technical evaluation of our capabilities and past performance, as well the competitive negotiation of the most favorable prices to the Federal government. This contract was awarded under the Special Item Number (SIN) 54151S, Information Technology Professional Services.

On the following pages, we have described our services and offer guidance on the streamlined procedures for utilizing this contract.

GSA Awarded Terms and Conditions

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINS)

Special Item Number 54151S: Information Technology Professional Services

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Special Item Number 54151HEAL: Health Information Technology Services

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN

See attached Price List.

1c. HOURLY RATES (Services Only)

See attached Price List.

2. MAXIMUM ORDER

The Maximum Order value for the following Special Item Numbers (SINs) is $500,000:

Special Special Item Number 54151S: Information Technology Professional Services

Special Item Number 54151HEAL: Health Information Technilogy Services

3. MINIMUM ORDER

The minimum dollar value of orders to be issued is $100.00.

4. GEOGRAPHIC COVERAGE

The Geographic Scope of Contract will be domestic delivery only. Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

5. POINT OF PRODUCTION

N/A

6. DISCOUNT FROM LIST PRICES

Net GSA pricing is listed in attached Price List. Basic discounts have been deducted.

7. QUANTITY/VOLUME DISCOUNTS

8. PROMPT PAYMENT TERMS

Net Thirty (30) Days

9. FOREIGN ITEMS

None

10a. TIME OF DELIVERY

To be Determined by Task

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10b. EXPEDITED DELIVERY

To be Determined by Task

10c. OVERNIGHT AND 2-DAY DELIVERY

Please contact contractor for overnight and 2-day delivery.

10d. URGENT REQUIREMENTS

When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery.

The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

11. F.O.B. POINT

Destination

12a. ORDERING ADDRESS

12b. ORDERING PROCEDURES

For supplies and services, the ordering procedures, information on Blanket Purchase

Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. PAYMENT ADDRESS

14. WARRANTY PROVISION

15. EXPORT PACKING CHARGES

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR

For terms and conditions of rental please see page 5. Should any equipment not work properly we will send you replacement equipment swapping out the non-operating equipment with working equipment for no extra fee.

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17. TERMS AND CONDITIONS OF INSTALLATION

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS

PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES

19. LIST OF SERVICE AND DISTRIBUTION POINTS

20. LIST OF PARTICIPATING DEALERS

21. PREVENTIVE MAINTENANCE

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (E.G., RECYCLED CONTENT, ENERGY EFFICIENCY, AND/OR REDUCED

POLLUTANTS)

22b. SECTION 508 COMPLIANCE

If applicable, Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology (EIT) at the following: N/A.

The EIT standard can be found at: www.Section508.gov/

23. UNIQUE ENTITY IDENTIFIER (UEI)

824943448

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD

MANAGEMENT (SAM) WEBSITE

Active http://www.section508.gov/

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Approved FSS Prices All Prices Include the Industrial Funding Fee (IFF)

SIN Labor Category Description

Minimum Education

Minimum Experience

Offered Price

54151S Project Manager

Responsible for overall management of the program, project, and/or contract requirements, in single or diverse locations. Organizes, directs, and coordinates planning and production of all required activities. Formulates and reviews all program/project documents: e.g., program, strategic, marketing, and subcontracting plans, feasibility studies, time and cost estimates, and other deliverable items. Identifies changes in computer and systems technologies and interprets their meaning to senior management, employing knowledge of current and cutting-edge technology and systems as applied to customer requirements. Provides technical assistance to facilitate planning and directing in the design, installation, modification, and operation of information systems capabilities, ensuring that the software and related products satisfy the needs and requirements of the customer. Establishes and implements policies, procedures and standards, and ensures their conformance with information systems goals and procedures.

Studies and anticipates resource requirements including personnel, software, equipment, and facilities, and makes recommendations to the customer. Coordinates the preparation, review and consolidation of customer information systems, budgets, acquisitions, and business plans.

Liaises with high-level customer personnel regarding performance and scheduling issues on programs, projects, or contracts. Responsible for ensuring coordination between subordinate personnel and all central management functions within the organization. Applies quality assurance measures to the management and performance of the contract, program, or individual project. Ensures adherence to budgets and business plans through periodic review of financial reports and capital appropriation requests. Assigns personnel to various projects and directs their activities; reviews and evaluates their work, and prepares performance reports.

Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities and methods. Consults with personnel in other programs to coordinate activities.

Bachelor Degree

2 Years $103.36

54151S Security Administrator

I

Conducts systems security analysis and implementation, system engineering, electrical design, design assurance, testing, software engineering, program design, configuration management, integration, and testing of information assurance products and techniques. Bases solutions on a firm understanding of government and industry policy, practices, procedures, customer requirements, and emerging security technologies and future trends in support of information system and network security. Ensures that information assurance solutions are fully compatible with or engineered into the customer’s network design. Establishes and satisfies system-wide information security requirements based upon the analysis of user, policy, regulatory, and resource demands. Troubleshoots network access problems and implements network security policies and procedures. Ensures network (LAN/WAN, telecommunications, and voice) security access and protects against unauthorized access, modification, or destruction. Analyzes and defines security requirements for Multilevel Security (MLS) issues and Risk Management Frameworks. Analyzes and defines security requirement for computer systems which may include mainframes, workstations, and personal computers. Applies expertise to government

Bachelor Degree

2 Years $77.04

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SIN Labor Category Description

Minimum Education

Minimum Experience

Offered Price and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. Examples could include classified intelligence and command and control-related networks. Supports customers at the highest levels in the development and implementation of doctrine and policies. Provides customer support in solving all phases of complex information assurance-related technical problems.

Provides leadership and guidance in the development, design and application of solutions implemented by more junior staff members. May have management responsibilities when assigned.

54151S Security Administrator

II

Conducts systems security analysis and implementation, system engineering, electrical design, design assurance, testing, software engineering, program design, configuration management, integration, and testing of information assurance products and techniques. Bases solutions on a firm understanding of government and industry policy, practices, procedures, customer requirements, and emerging security technologies and future trends in support of information system and network security. Ensures that information assurance solutions are fully compatible with or engineered into the customer’s network design. Establishes and satisfies system-wide information security requirements based upon the analysis of user, policy, regulatory, and resource demands. Troubleshoots network access problems and implements network security policies and procedures. Ensures network (LAN/WAN, telecommunications, and voice) security access and protects against unauthorized access, modification, or destruction. Analyzes and defines security requirements for Multilevel Security (MLS) issues and Risk Management Frameworks. Analyzes and defines security requirement for computer systems which may include mainframes, workstations, and personal computers. Applies expertise to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. Examples could include classified intelligence and command and control-related networks. Supports customers at the highest levels in the development and implementation of doctrine and policies. Provides customer support in solving all phases of complex information assurance-related technical problems.

Provides leadership and guidance in the development, design and application of solutions implemented by more junior staff members. May have management responsibilities when assigned.

Bachelor Degree

3 Years $98.70

54151S System Analyst II

Serves as computer systems expert on assignments that typically involve the establishment of a framework for new automated systems. Reviews, analyzes, and evaluates IT systems and user needs. Formulates IT systems to integrate with existing IT structure and to parallel overall business strategies. Writes detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs. Considers a number of possible approaches to overall structure development involving life cycle considerations ranging from the conduct of feasibility studies to post-implementation evaluation. Integrates new with existing systems since projections are developed from inconclusive workload data, and technological advances are usually untried at the scale to which application is required. Establishes design criteria to accommodate changes in mission or functional program requirements. Possesses a broad knowledge of data sources, data flow, system interactions, advanced computer equipment and

Bachelor

3 Years $70.03

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SIN Labor Category Description

Minimum Education

Minimum Experience

Offered Price software applications, and advanced systems design techniques to develop solutions to unyielding complex problems. Provides input to policy makers on systems design and Automatic Data Processing (ADP) forecasts. Bachelor’s degree in a related discipline.

54151S Database Administrator

Designs logical and physical databases and reviews descriptions of changes to database design. Understands how proposed changes affect physical databases (e.g., space, performance, and concurrency). Manages database structure, tablespaces, objects, and files.

Maintains existing third-party and in-house developed database applications. Assists with data conversion, as necessary, of existing database application(s) to the database. Develops, implements, and maintains policies and procedures for ensuring the security and integrity of the databases, including ongoing backup and recovery processes. Creates and manages database user access, privileges, and views. Troubleshoots database and database-related errors;

makes database changes and/or works with vendors, technical support staff, and users to resolve issues and problems. Monitors and optimizes database and server performance using tuning methodology and tools, including profiler, query plans, performance views, and other database tools. Proficiently uses appropriate query languages, stored procedures, views, indexes, constraints, and referential integrity. Reviews and documents logic and makes corrections for programs. Trains users and answers questions associated with database systems. Confers with co-workers to determine impact of database changes on other systems and resources. Maintains knowledge of, and adheres to, guidelines specified by the customer.

Reviews customer data and database requirements and recommends technologies and designs to support them. Develops database test plans and test data as required to support different testing requirements. Describes provisions for configuration management, change control, configuration status accounting, and configuration audits. Identifies and maintains the original configuration of requirements documentation, design documentation, software, and related documentation. Tracks all problems and database changes and reports any changes to current database tabling, indexing, etc. Supports audits to verify that the as-built database has met requirements, and supports the Quality Assurance process audits. Provides technical support for personnel performing software development tasks, including the review of work products for correctness, and adherence to the database design concept.

Bachelor Degree

3 Years $110.53

54151S LAN

Administrator

/ Web Support

Installs, integrates, maintains, monitors, and administers assigned network resources. Assists in the planning, design, and modeling and simulation of the local area network and server environment. Installs, configures, and maintains workstations, networked devices, and servers in support of business processing requirements. Installs new software releases and system upgrades; evaluates and installs patches and resolves software related problems. Using software and hardware tools, monitors, tests, troubleshoots, and provides support on performance and access problems with local network, workstations (desktop/laptop, peripherals, etc.), software applications, and server systems, recommending repairs and changes as necessary. Tunes systems and devices to achieve optimum level of performance.

Develops and maintains configurations for workstations, peripherals, and cabling. Provides primary interface with vendor support service groups and provides internal analysis and support to ensure appropriate notification during outages or periods of degraded system performance.

Bachelor

1 Year $72.53

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SIN Labor Category Description

Minimum Education

Minimum Experience

Offered Price implements server security policies and procedures, and protects against unauthorized access, modification, or destruction. Conducts routine hardware and software audits of workstations/servers for compliance with established standards, policies, procedures, and configuration guidelines.

54151S Jr. Web Designer

Designs, develops, troubleshoots, debugs, and implements software code (such as HTML, CGI, and JavaScript) for components of the website in support of Information Technology (IT) projects. Works with graphic designers and other members of a project team to develop the site concept, interface design, and architecture of the website. Responsible for interface implementation. Requires strong navigation and site design instincts. Knowledgeable in web development methodology to include CM and testing. Typically requires developmental experience in web-based languages. Intensive and progressive experience in a computer related field including development and/or design of software, systems, or WEB development.

Bachelor’s Degree

3 Years $81.02

54151S Sr. Web Designer

Work to create, maintain and implement multiple large scale web projects and applications.

Experience and in-depth knowledge of typical development technologies such as Objective C, PHP, Javascript, HTML, CSS, XML and MySQL4/5 is essential. Familiarity with open source CMS platforms such as Drupal. Comfortable with both object oriented and procedural programming methodologies. Experience working with Open source or .NET web technologies;

building complex applications; and familiarity with the entire software development lifecycle and agile methodologies including requirements, design, coding, implementation and maintenance.

Ability to lead a development team. Program and test websites, web and mobile application using industry best practices and standards. Lead the software development efforts and team.

Builds complex C# applications, load-balancing across multiple web servers, communicating with a storage array and Server cluster. Works with streaming media and innovative web technologies and interfaces with Database. Collaborates with backend data and creative team members to ensure integrity of optimal user experience within requirement specifications.

Bachelor’s Degree

8 Years $150.66

54151S Project Manager III

Responsible for overall management of the program, project, and/or contract requirements, in single or diverse locations. Organizes, directs, and coordinates planning and production of all required activities. Formulates and reviews all program/project documents: e.g., program, strategic, marketing, and subcontracting plans, feasibility studies, time and cost estimates, and other deliverable items. Identifies changes in computer and systems technologies and interprets their meaning to senior management, employing knowledge of current and cutting-edge technology and systems as applied to customer requirements. Provides technical assistance to facilitate planning and directing in the design, installation, modification, and operation of information systems capabilities, ensuring that the software and related products satisfy the needs and requirements of the customer. Establishes and implements policies, procedures and standards, and ensures their conformance with information systems goals and procedures.

Studies and anticipates resource requirements including personnel, software, equipment, and facilities, and makes recommendations to the customer. Coordinates the preparation, review and consolidation of customer information systems, budgets, acquisitions, and business plans.

Liaises with high-level customer personnel regarding performance and scheduling issues on programs, projects, or contracts. Responsible for ensuring coordination between subordinate

Bachelor’s

6 Years $140.87

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SIN Labor Category Description

Minimum Education

Minimum Experience

Offered Price personnel and all central management functions within the organization. Applies quality assurance measures to the management and performance of the contract, program, or individual project. Ensures adherence to budgets and business plans through periodic review of financial reports and capital appropriation requests. Assigns personnel to various projects and directs their activities; reviews and evaluates their work, and prepares performance reports.

Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities and methods. Consults with personnel in other programs to coordinate activities.

54151S Application Systems Analyst II

Provides analysis and design of business systems for different applications such as: financial, accounting, human resources, and other enterprise systems. Handles test scripts and service requirements; works closely with end users on project development and implementation.

Analysts should have a working knowledge of relational database environments, structured analysis, data modeling, information engineering, mathematical model building, sampling, and cost accounting to plan the system. They must be able to specify the inputs to be accessed by the system, design the processing steps, and format the output to meet the users' needs. They also may prepare cost-benefit and return-on-investment analyses to help management decide whether implementing the proposed system will be financially feasible.

Bachelor’s Degree

2 Years $97.69

54151S Application Systems

Analyst III

Provides analysis and design of business systems for different applications such as: financial, accounting, human resources, and other enterprise systems. Handles test scripts and service requirements; works closely with end users on project development and implementation.

Analysts should have a working knowledge of relational database environments, structured analysis, data modeling, information engineering, mathematical model building, sampling, and cost accounting to plan the system. They must be able to specify the inputs to be accessed by the system, design the processing steps, and format the output to meet the users' needs. They also may prepare cost-benefit and return-on-investment analyses to help management decide whether implementing the proposed system will be financially feasible.

Bachelor’s Degree

6 Years $112.68

54151S Application Systems

Analyst IV

Provides analysis and design of business systems for different applications such as: financial, accounting, human resources, and other enterprise systems. Handles test scripts and service requirements; works closely with end users on project development and implementation.

Analysts should have a working knowledge of relational database environments, structured analysis, data modeling, information engineering, mathematical model building, sampling, and cost accounting to plan the system. They must be able to specify the inputs to be accessed by the system, design the processing steps, and format the output to meet the users' needs. They also may prepare cost-benefit and return-on-investment analyses to help management decide whether implementing the proposed system will be financially feasible.

Bachelor’s Degree

10 Years $126.03

54151S Data Standardizati on Analyst II

Provides technical support in the evaluation of prime object names, data elements, and other objects. Evaluated proposed objects and their attributes. Ensures that proposed object definitions are clear, concise, technically correct, and that they represent singular concepts.

Ensures that the values of object attributes and domains are accurate and correct. Ensures that the proposed objects are consistent with data and process models. Acquire a close working

Bachelor’s

2 Years $72.80

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SIN Labor Category Description

Minimum Education

Minimum Experience

Offered Price knowledge with complex enterprise level data and related data sources and flows; Extract and mine data from large enterprise sized testing environments; Test and evaluate data for usability in test cases; Diagnose issues and defects within data sets; Monitor enterprise environment for process changes requiring adjustments in data mining process; Work closely with other departments and teams; Report all issues, problems, diagnosis, evaluations, and resolutions to other departments and teams.

54151S Database Programmer Analyst IV

Reviews, evaluates, designs, implements and maintains company database(s). Identifies data sources, constructs data decomposition diagrams, provides data flow diagrams and documents the process. Writes codes for database access, modifications, and constructions including stored procedures. Analyzes functional business applications and design specifications for functional activities. Develops block diagrams and logic flow charts.

Translates detailed design into computer software. Tests, debugs, and refines the computer software to produce the required product. Prepares required documentation, including both program-level and user-level documentation. Enhances software to reduce operating time or improve efficiency. Provides technical direction to programmers to ensure program deadlines are met. Have knowledge of commercial database (ex. Oracle, etc.) and database application design/development (ex. Database objects design, stored procedure development, database interface etc.). Have knowledge of database application programming languages (ex. SQL, PL/SQL, java, DBMS utilities, etc.). Be able to translate detailed design into computer software.

Tests, debugs, and refines the computer software to produce the required product. Modify existing software as well as create special-purpose software to ensure efficiency and integrity between systems and applications.

Bachelor’s Degree

10 Years $124.77

54151S Functional

SME IV

Analyzes user needs to determine functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task.

Possesses requisite knowledge and expertise so recognized in the professional community that the Government is able to qualify the individual as an expert in the field for an actual TO.

Demonstrates exceptional oral and written communication skills. Creates functional specifications and leads projects successfully through to completion in all phases of the Software Development Lifecycle. Collaborates with business stakeholders in understanding the business requirements and translating them to functional specifications. Works with PMO, Development, Testing, and Release management to ensure requirements are developed and released as specified.

Bachelor’s Degree

10 Years $125.65

54151S Help Desk Specialist III

Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.

Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution.

Provides telephone and in-person support to users in the areas of e-mail, directories, standard windows desktop COTS applications, and customer proprietary applications. Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.

Bachelor’s

6 Years $93.53

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SIN Labor Category Description

Minimum Education

Minimum Experience

Offered Price

54151S It Project Manager IV

Responsible for the coordination and completion of projects within the information technology department. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Builds and maintains working relationships with team members, vendors, and other departments involved in the projects. Prepares reports for upper management regarding status of project. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others.

A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Bachelor’s Degree

10 Years $167.74

54151S It Project Manager V

Responsible for the coordination and completion of projects within the information technology department. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Builds and maintains working relationships with team members, vendors, and other departments involved in the projects. Prepares reports for upper management regarding status of project. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others.

A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Bachelor’s Degree

15 Years $182.33

54151S Project Control

Specialist I

Directs all financial management and administrative activities, such as budgeting, manpower and resource planning and financial reporting. Performs complex evaluations of existing procedures, processes, techniques, models, and/or systems related to management problems or contractual issues, which would require a report and recommend solutions. Develops work breakdown structures, prepare charts, tables, graphs and diagrams to assist in analyzing problems. Provides daily supervision and direction to staff. Coordinates administrative aspects of projects, which may include such areas as: contracts, change orders, budgeting, scheduling, project accounting, reporting, cash management and participates in proactive project reviews.

Maintains a continuing review of the progress of each contract and provides management with information regarding any financial, legal or technical difficulties. Conducts contract administration, and customer contact activities to provide for proper contract fulfillment in accordance with company policies, legal requirements, and contract specifications. Provide support to the project manager in monitoring the financial performance of the project. Interact with PM's in a proactive manner to determine what routine issues affecting project management need to be addressed (i.e., budgeting, job costs, contracting). Assist in monitoring and reporting, job budgets and costs, labor charges, expense detail, work plans. Maintain contact with the project matrix organization to ensure timely activity, integration, and efficient use of resources to meet project requirements / deliverables.

Bachelor’s Degree

0 Years $120.45

54151S Software Systems

Engineer III

Provides identification/fixing of problems within existing software, design/implementation of new systems and enhancement of existing applications. Participates in analysis, design and new construction of next generation IT applications. Responsible for understanding the needs of the customers and the realities of commercially available IT products, and creating requirements that will allow implementation by the development team and COTS products. Experience as a systems engineer and a software developer on one or more OSS (Operational Software Systems) is preferred. Must have solid technical background with a focus on software and

Bachelor’s

6 Years $118.75

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SIN Labor Category Description

Minimum Education

Minimum Experience

Offered Price systems. General knowledge of telecommunications (ex. TCP/IP, OIS/CMIP/X25), computer languages (ex. C++, SQL, V/Basic), operating systems (ex. Windows, NT, UNIX), database/DBMS (ex. Oracle, Access, Sybase) and applications (ex. Tivoli, PeopleSoft, etc.) is required. General knowledge of how customers use IT solutions. Familiarity with SEI/CMM and/or ISO 9001 environments desirable. Responsible for designing and developing network infrastructures using state-of-the-art development technologies. Serves as project manager for complex network infrastructure development projects including architecture, project planning, implementing, tracking, development, and reporting. Works within a team of architects to identify and recommend emerging technologies. Works with Enterprise Architect and Solutions Architect to create and document architectural design and to development standards, methodologies and best practices ensuring standards are operationalized. Creates and conducts internal training sessions on selected infrastructure development technologies and techniques. Reviews infrastructure designs for appropriateness, feasibility and adherence to standards. Confers with and advises colleagues on policies and procedures, technical problems and methods. Consults with and advises users of various information systems infrastructure

54151S Software Systems

Engineer IV

Provides identification/fixing of problems within existing software, design/implementation of new systems and enhancement of existing applications. Participates in analysis, design and new construction of next generation IT applications. Responsible for understanding the needs of the customers and the realities of commercially available IT products, and creating requirements that will allow implementation by the development team and COTS products. Experience as a systems engineer and a software developer on one or more OSS (Operational Software Systems) is preferred. Must have solid technical background with a focus on software and systems. General knowledge of telecommunications (ex. TCP/IP, OIS/CMIP/X25), computer languages (ex. C++, SQL, V/Basic), operating systems (ex. Windows, NT, UNIX), database/DBMS (ex. Oracle, Access, Sybase) and applications (ex. Tivoli, PeopleSoft, etc.) is required. General knowledge of how customers use IT solutions. Familiarity with SEI/CMM and/or ISO 9001 environments desirable. Responsible for designing and developing network infrastructures using state-of-the-art development technologies. Serves as project manager for complex network infrastructure development projects including architecture, project planning, implementing, tracking, development, and reporting. Works within a team of architects to identify and recommend emerging technologies. Works with Enterprise Architect and Solutions Architect to create and document architectural design and to development standards, methodologies and best practices ensuring standards are operationalized. Creates and conducts internal training sessions on selected infrastructure development technologies and techniques. Reviews infrastructure designs for appropriateness, feasibility and adherence to standards. Confers with and advises colleagues on policies and procedures, technical problems and methods. Consults with and advises users of various information systems infrastructure

Bachelor’s

10 Years $134.95

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SIN Labor Category Description

Minimum Education

Minimum Experience

Offered Price

54151S Software Systems

Engineer V

Provides identification/fixing of problems within existing software, design/implementation of new systems and enhancement of existing applications. Participates in analysis, design and new construction of next generation IT applications. Responsible for understanding the needs of the customers and the realities of commercially available IT products, and creating requirements that will allow implementation by the development team and COTS products. Experience as a systems engineer and a software developer on one or more OSS (Operational Software Systems) is preferred. Must have solid technical background with a focus on software and systems. General knowledge of telecommunications (ex. TCP/IP, OIS/CMIP/X25), computer languages (ex. C++, SQL, V/Basic), operating systems (ex. Windows, NT, UNIX), database/DBMS (ex. Oracle, Access, Sybase) and applications (ex. Tivoli, PeopleSoft, etc.) is required. General knowledge of how customers use IT solutions. Familiarity with SEI/CMM and/or ISO 9001 environments desirable. Responsible for designing and developing network infrastructures using state-of-the-art development technologies. Serves as project manager for complex network infrastructure development projects including architecture, project planning, implementing, tracking, development, and reporting. Works within a team of architects to identify and recommend emerging technologies. Works with Enterprise Architect and Solutions Architect to create and document architectural design and to development standards, methodologies and best practices ensuring standards are operationalized. Creates and conducts internal training sessions on selected infrastructure development technologies and techniques. Reviews infrastructure designs for appropriateness, feasibility and adherence to standards. Confers with and advises colleagues on policies and procedures, technical problems and methods. Consults with and advises users of various information systems infrastructure

Bachelor’s Degree

15 Years $162.85

54151S Technical Writer/Editor

II

Assists in collecting and organizing information required for preparation of user's manuals, training materials, installation guides, proposals, and reports. Edits functional descriptions, system specifications, user's manuals, special reports, or any other customer deliverables and documents. Provides technical writing and/or editing support for defined tasks. Material to be created may include program orders, regulations, handbooks, technical standards, advisory circulars, policies and procedures, correspondence, etc. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.

Bachelor’s Degree

2 Years $86.20

54151S Test Engineer

III

Be able to conduct thorough software testing. Has the knowledgeable of test methods, test data collection, and analyzing patterns. The knowledge of 508 testing and performance testing are desirable. Interacts with other engineering groups to define, document, analyze, perform, and interpret tests for products, systems, components, or modifications. Identifies functional problems and suggests resolutions. Assists in the definition of internal quality control standards and the maintenance of reliability programs. Analyzes test cases and provides regular progress reports.

Bachelor’s Degree

6 Years $104.00

54151S Test Engineer

IV

Be able to conduct thorough software testing. Has the knowledgeable of test methods, test data collection, and analyzing patterns. The knowledge of 508 testing and performance testing are desirable. Interacts with other engineering groups to define, document, analyze, perform, Bachelor’s

10 Years $124.48

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SIN Labor Category Description

Minimum Education

Minimum Experience

Offered Price and interpret tests for products, systems, components, or modifications. Identifies functional problems and suggests resolutions. Assists in the definition of internal quality control standards and the maintenance of reliability programs. Analyzes test cases and provides regular progress reports.

54151S Test Engineer V

Be able to conduct thorough software testing. Has the knowledgeable of test methods, test data collection, and analyzing patterns. The knowledge of 508 testing and performance testing are desirable. Interacts with other engineering groups to define, document, analyze, perform, and interpret tests for products, systems, components, or modifications. Identifies functional problems and suggests resolutions. Assists in the definition of internal quality control standards and the maintenance of reliability programs. Analyzes test cases and provides regular progress reports.

Bachelor’s Degree

15 Years $131.40

54151S Web Software Developer III

Provide support to develop Web based applications including on line customer service to transform government agencies to be able to deliver their services on line. Provide support in developing the site concept, interface design, and architecture of the web-site. Provide support for the implementation of interfaces to applications. Working knowledge and experience coding in Java is required. Knowledge of several of the following areas is desirable: Active Server Pages (ASP), JavaScript, and SQL Server, Visual Basic, JavaScript, Access, HTML, DBMS's

(ex. Oracle, Sybase, etc.). Consults with clients and other project team members to design, build and manage Web sites. Software developer with strong skills in interface design, database access technology and Web application coding. Ability to work independently on modules, large subroutines, or small applications. Responsible for keeping abreast of current Web application development and database technology. Attends project meetings and contributes advice on the design of the application. Reports to the project leader on progress, obstacles encountered and solution alternatives.

Bachelor’s Degree

6 Years $141.11

54151S Management Analyst III

The management analyst position, under general direction, provides analytical management assistance by planning, coordinating and directing programs, conducting surveys and studies, and special projects and performs related work as required. The position performs responsible administrative and budget research and analyses and provides recommendations. The position is expected to perform analytical work requiring knowledge of administrative principles and analytical practices. Work is distinguished from that of higher classes by such factors as limited supervisory responsibility and/or the performance of less complex management tasks. Work is distinguished from that of lower classes in that it involves full responsibility for various staff and project functions. Plans, organizes and coordinates various projects, programs and services involving diverse administrative operations; may administer or manage specific projects, programs and/or services; recommends and assists in installing improved administrative methods, procedures equipment and facilities. Conducts research and analytical studies on a variety of programs and issues; coordinates and expedites reports and program information from departmental input; develops procedures and forms; formulates recommendations and prepares reports and correspondence. Assists in determining financial methods, procedures and costs pertaining to a departmental service or program; conducts cost benefit analyses and reviews and prepares financial and statistical reports; coordinates contract arrangements with

Bachelor’s

6 Years $123.71

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SIN Labor Category Description

Minimum Education

Minimum Experience

Offered Price other organizations and private parties. Confers with other departments, officials, consultants and explains policies and procedures; may make presentations on assigned projects and programs. Provides staff support to committees or other departments, as assigned. May assist in budget preparation and administration. May administer various staff functions of the department and/or train and evaluate.

54151HEAL Health IT Analyst II

Consults with clients, analyzes data, and advises/recommends solutions healthcare business problems. Make recommendations for effective distribution of organizational resources. Prepare material for presentations or discussions. Identifies procedural problems using quantitative methods and related metrics. Applies knowledge and skills in the analysis of work processes / procedures, financial and business data. Identifies / monitors trends and relevant activities (i.e., issues, root causes, status, etc.). Provides analytical insight to help with management decision-making. Researches current or new management practices for application to programs or operations.

Establishes control of correspondence, data and reports.

Bachelor’s Degree

5 Years $32.31

54151HEAL Health IT Application Systems Analyst II

Provides systems analysis, design, and documentation of Health IT business systems for different applications such as: financial, accounting, human resources, and other enterprise healthcare systems. Handles test scripts and service requirements; works closely with end users on project development and implementation.

Bachelor’s Degree

2 Years $96.56

54151HEAL Health IT Application Systems Analyst III

Provides systems analysis, design, and documentation of Health IT business systems for different applications such as: financial, accounting, human resources, and other enterprise healthcare systems. Handles test scripts and service requirements; works closely with end users on project development and implementation.

Bachelor’s Degree

6 Years $111.37

54151HEAL Health IT Application Systems

Analyst IV

Provides systems analysis, design, and documentation of Health IT business systems for different applications such as: financial, accounting, human resources, and other enterprise healthcare systems. Handles test scripts and service requirements; works closely with end users on project development and implementation.

Bachelor’s Degree

10 Years $124.57

54151HEAL Health IT Database

Administrator

Supports the administration of all healthcare relational databases, database design, development, maintenance, security, and backup. Installs, configures, and maintains Oracle MS SQL Server, Oracle, DB2, Informix databases, database options, and database facilities. Facilitate the daily backup and recovery procedures. Ensures detailed user/group role security models and is primary point‐of contact for adding and dropping database objects, performance tuning, and performance analysis.