MAS - Bizflow Corp. - GS35F250BA

BizFlow Corp.

1-800-753-9343

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General Services Administration Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for

GSA Advantage!® is: https://www.GSAAdvantage.gov.

Schedule Title: Multiple Award Schedule (MAS)

FSC Group: Information Technology and Miscellaneous

FSC/PSC: 7030, J070, D399, 0000

Contract Number: GS-35F-250BA

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

Contract Period: March 5, 2024 – March 4, 2029

3141 Fairview Park Drive, Ste 850 Falls Church, VA 22042 USA

Phone: 703-645-4562 Toll-Free: 1-800-753-9343

Fax: 703-641-2815 http://www.bizflow.com

Contract Administration Source: Sangkwon Lee slee@bizflow.com

Business Size: Small Business

Prices Shown Herein are Net (discount deducted)

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Customer Information:

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SIN Description

54151S/RC/STLOC

Information Technology Professional Services

54151HEAL/RC/STLOC

Health Information Technology Services

511210/RC/STLOC Software Licenses

54151/RC/STLOC Software Maintenance Services

OLM/RC/STLOC Order-Level Materials (OLM)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See pricelist

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item: See pages 5 - 10 (SIN 54151S) and 11 - 17 (SIN 54151HEAL).

2. Maximum Order:

SIN Maximum Order

511210/RC/STLOC $500,000

54151/RC/STLOC $500,000

54151S/RC/STLOC $500,000

54151HEAL/RC/STLOC $500,000

OLM/RC/STLOC $250,000

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): Worldwide

5. Point(s) of production (city, county, and state or foreign country): N/A

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None Offered

8. Prompt payment terms: Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None

10a. Time of Delivery: Specified on the Task Order and shall deliver or perform services in accordance with the terms negotiated in an agency’s order.

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10b. Expedited Delivery: Items available for expedited delivery are noted in this price list.

10c. Overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements: Please note the Urgent Requirements clause of this contract and contact Contractor

11. F.O.B Points(s): Destination

12a. Ordering Address(es):

3141 Fairview Park Drive, Ste 850 Falls Church, VA 22042 USA Phone: 703-645-4562 Toll-Free: 1-800-753-9343

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es):

3141 Fairview Park Drive, Ste 850 Falls Church, VA 22042 USA Phone: 703-645-4562 Toll-Free: 1-800-753-9343

14. Warranty provision.: Contractor’s standard commercial warranty.

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

19a. Terms and conditions for any other services (if applicable): N/A

19b. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Special attributes such as environmental attributes(e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A

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22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contactor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

23. Unique Entity Identifier (UEI) number: J1RCMLE5B4H5

24. Notification regarding registration in System for Award Management (SAM) Database: BizFlow Corp. is registered in the System for Award Management (SAM) Database.

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SIN 54151S LABOR CATEGORY DESCRIPTIONS

Title: Software Engineer I

Functional Responsibility(s):

The Software Engineer I can have the following functional responsibilities: Participates in the software requirements definition, design, development, testing, and documentation of application prototypes, utilities, and solutions across multiple environments, using full life-cycle methodologies. Requires technical supervision. Ensures software system are compatible and in compliance with the standards for open systems architectures as they apply to the implementation and specification of information technology solutions. Analyzes system requirements and develops design alternatives to satisfy those requirements. Can provide technical input for developing solutions for engineering studies and internet/intranet applications.

Minimum/General Experience:

Software Engineer I possesses at least 2 year of experience developing and implementing web-based enterprise applications under technical supervision. Has demonstrated working knowledge in one or more of the following development and database platforms: Java, .NET, SAP, SQL Server, and Oracle.

Minimum Education:

Requires a 4-year degree (BA/BS) in an IT related field.

Title: Software Engineer II

The Software Engineer II can have the following functional responsibilities: Designs, develops, implements, tests and troubleshoots application prototypes, utilities, and solutions across multiple environments using full life-cycle methodologies. Gathers technical requirements through interview of client technical staff, review of technical documentation and observation of system behavior. Produces specifications and design documentation including process flows, object/class models, sequence diagrams, system and web services interface specifications, data dictionaries and data models Establishes system engineering and information requirements using analysis of the information engineer in the development of enterprise-wide or large scale information technology systems. Designs architecture to include software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Can provide technical input for developing solutions for engineering studies and internet/intranet applications. Can also be expected to manage lower level Software Engineers and other personnel.

Software Engineer II possesses at least 4 years of experience developing, implementing, and maintaining web-based enterprise applications with moderate technical supervision. Has demonstrated strong working knowledge in one or more of the following development and database platforms: Java, .NET, SAP, SQL Server, and Oracle.

Title: Software Engineer III

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The Software Engineer III can have the following functional responsibilities: Provides technical leadership and direction for software application development projects. Designs, develops, implements, tests and troubleshoots application prototypes, utilities, and solutions across multiple environments, using full life-cycle methodologies.

Consults with clients and recommends best practices and provides technical expertise for successful implementation.

Gathers technical requirements through interview of client technical staff, review of technical documentation and observation of system behavior. Produces specifications and design documentation including process flows, object/class models, sequence diagrams, system and web services interface specifications, data dictionary and/or data model, etc. Can provide technical input for developing solutions for engineering studies and internet/intranet applications. Can also be expected to manage lower level Software Engineers and other personnel.

Software Engineer III possesses at least 6 years of experience designing, developing, implementing, and maintaining web-based enterprise applications. Has demonstrated technical mastery in two or more of the following development and database platforms: Java, .NET, SAP, SQL Server, and Oracle These individuals will also have a solid understanding of application development on one or more operating systems (UNIX (Solaris, HP, AIX), LINUX, or Windows Servers), as well as a broad knowledge in either MS SQL or Oracle and strong experience in SQL and database design.

Title: Technical Manager

The Technical Manager can have the following functional responsibilities: Design, recommend and implement enterprise technology infrastructure to include hardware configurations and logical architecture. Produce design documentation including process flow, class diagrams, sequence diagrams, physical architecture, system and web services interface specifications, data dictionary and data model, etc. Can lead internal design reviews and code reviews; perform unit testing and conduct system testing. Will assist with and provide input to implementation plans and operational plans. Create project work estimates under close supervision of a Project Manager; Report progress to internal manager and the client manager in a timely and effective manner. Will design and develop application prototypes, utilities, and solutions across multiple environments using full life-cycle methodologies (requirements definition, design, development, testing, and implementation). Can consult with clients and recommend best practices for successful implementation; interview customer technical personnel; gather technical requirements and develop design specifications. Set priorities and resolve project issues, escalating when appropriate. Can be expected to manage lower level employees and can manager projects and tasks as directed.

Minimum/General Experience:

Technical Manager possesses at least 5 years of experience providing technical information technology expertise to clients and project team members.

Title: IT Project Manager II

The IT Project Manager I can have the following functional responsibilities: Applies proven strong working application and mastery of project management methodologies (PMP, Lean Six Sigma, etc.) to plan and manage the provision and successful implementation of information technology projects and programs for clients, including deliverables, resources, personnel, and materials. Coordinates and supervises engagement activities on a day-to-day

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IT Project Manager II possesses at least 7 years of experience developing and delivering business solutions to clients in information technology in a program and project driven environment.

Title: Subject Matter Expert I

The Subject Matter Expert I can have the following functional responsibilities: The Subject Matter Expert will serve as technical experts in areas relevant to a particular Information Technology project or Program. Utilizes advance skills and experience to coordinate and manage the preparation of analyses, evaluations, and recommendations for system improvements, optimization, development, and/or maintenance efforts of moderately complex to complex systems in any of the following specialties: business process management; workflow automation; continuous process improvement; change management; information systems architecture; networking; telecommunications;

communications protocols; risk management/electronic analysis; software life-cycle management; software development methodologies; and modeling and simulation. Can also manage projects or programs related to the Subject Matter Experts field of expertise.

Subject Matter Expert I possesses at least 10 years of experience providing strategic, operational, and tactical guidance, training, and/or support in a specific subject area that is related to the Information Technology Field.

Requires a Master's Degree (MA/MS) in an IT related field.

Title: Customer Account Manager

The Customer Account Manager can have the following functional responsibilities: Ensure productive use of BizFlow technologies, focusing on delivery quality through planning and governance. Provide support delivery management of Premier issues and services designed to improve customer IT operational health in assigned account(s). Act as advisor to the account’s Customer Support Manager (CSM) and the BizFlow owner of the customers IT operational health. Manage support delivery on reactive incidents provided by BizFlow Customer Service. Provide expertise regarding a wide range of BizFlow technology with industry recognized IT Operations certification. Maintain Support Delivery Plans that sales can use for opportunities and renewal. Manage the delivery and follow-up of proactive support designed to reduce reactive support cases and costs.

The Customer Account Manager possesses at least 3 year’s experience managing software or business processes for operations, systems, projects, tools, or policies; Applying Information Technology to solve business problems;

Delivering product or technology services presentations; Corporate IT Management; Project Management; Database Management Systems; Systems Analysis and Design.

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Requires a 4-year degree (BA/BS) or equivalent in an IT related field.

Title: Business Systems Analyst I

The Business Systems Analyst I can have the following functional responsibilities: Gathers, researches, benchmarks, analyzes, and documents pertinent customer data and metrics for targeted business practices and needs. Participates in requirements gathering sessions, documents requirements, and defines as-is and to-be processes. Provides input to benchmark, market research, and competitive analysis activities. Develops test plans and test scripts and conducts integration testing. Develops end-user documentation and training materials.

Business Systems Analyst I possesses at least 1 year of experience

Title: Business Systems Analyst III

The Business Systems Analyst III can have the following functional responsibilities: Leads and guides the interactions with customer staff to document the customer's business requirements. Employs a strong understanding of information flows and process architecture to manage, gather, and analyze pertinent customer data (Voice of the Customer, Voice of the Business, Voice of the Process, etc.) and key performance indicators for strategic business needs. Facilitates the definition of client's organizational goals and recommends strategies and best practices for achieving them. Assists in aligning project deliverables with client's organizational goals. Defines, documents and analyzes requirements and metrics with a focus on eliminating non-value added activities through process improvement. Assists the development team in interpreting business requirements and coordinates the testing of customer solutions. Conducts competitive analyses, industry benchmarking, and market research.

Business Systems Analyst III possesses at least 7 years of experience.

Title: Technical Architect

The Technical Architect can have the following functional responsibilities: Leads the technical requirements analysis, conceptual design, and implementation of complex integrated software solutions. Recommends and implement enterprise technology infrastructure to include hardware/software configuration and logical architecture.

Leads integration efforts. Designs and develops application prototypes, utilities, and business solutions across multiple environments using full life-cycle methodologies. Leads internal design and code reviews and approves design strategies and documentation. Produces design documentation including process flows, class diagrams, GS35F250BA 9 | P a g e sequence diagrams, physical architecture, system and web services interface specifications, data dictionaries and data models. Assists with and provides input to implementation and operational plans. Creates project work estimates under close supervision of a Project Manager. Sets priorities and resolves project issues, escalating when appropriate.

The Technical Architect possesses at least 7 years of experience.

Title: Database Analyst II

The Database Analyst II can have the following functional responsibilities: A Database Analyst has experience in gathering and compiling data necessary to analyze a multitude of database products. Can evaluate data to quickly identify problems, issues and gaps. Has the knowledge and skill to recommend solutions that will improve performance of databases.

Minimum/General Experience:

The Database Analyst II possesses at least 2 years of experience providing technical information technology expertise to clients and project team members.

Title: Data Manager

The Data Manager can have the following functional responsibilities: A Data Manager has experience in defining and building effective and efficient databases utilizing a variety of different software products. Knowledge of various database products and structures and can convey information to technicians for data input.

Data Manager possesses at least 4 years of experience.

Requires a 4-year degree (BA/BS) or equivalent degree in an IT related field.

Title: Database Architect I

The Database Architect I can have the following functional responsibilities: Database Architect has vast experience in assessing various alternative products, tools, and approaches for data management. Is able to clearly define risks and benefits of various approaches for a given need under the direction and supervision of Senior Database Architect.

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The Database Architect I possesses at least 7 years of experience.

Requires a 4-year degree (BA/BS) or equivalent degree in an IT related field.

EDUCATION / EXPERIENCE SUBSTITUTIONS

It is the policy of BizFlow Corp. to hire the most capable employees for all positions. In some instances, education and experience may be substituted interchangeably in order to meet the goals of hiring the best individual for the position. The following relevant education and experience substitutions may be accepted by BizFlow:

Degree Experience Equivalence Other Equivalence

Associate’s 2 years relevant experience Vocational or technical training in work-related field

Bachelor’s Associate’s degree + 2 years relevant experience, or 4 years relevant experience

Professional certification

Master’s Bachelor’s + 2 years relevant experience, or Associate’s + 4 years relevant experience

Doctorate Master’s + 2 years relevant experience, or Bachelor’s + 4 years relevant experience

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SIN 54151HEAL LABOR CATEGORY DESCRIPTIONS

Title: Healthcare Software Engineer I

The Healthcare Software Engineer I can have the following functional responsibilities: Participates in the software requirements definition, design, development, testing, and documentation of health care application prototypes, utilities, and solutions across multiple environments, using full life-cycle methodologies. Requires technical supervision. Ensures health care software system are compatible and in compliance with the standards for open systems architectures as they apply to the implementation and specification of health information technology solutions.

Analyzes system requirements and develops design alternatives to satisfy those requirements. Can provide technical input for developing health IT solutions for engineering studies and internet/intranet applications.

Requires at least (2) years

Requires a Bachelor’s degree in a related field

Title: Healthcare Software Engineer II

The Healthcare Software Engineer II can have the following functional responsibilities: Designs, develops, implements, tests and troubleshoots health care application prototypes, utilities, and solutions across multiple environments using full life-cycle methodologies. Gathers technical requirements through interview of client technical staff, review of technical documentation and observation of system behavior. Produces health care specifications and design documentation including process flows, object/class models, sequence diagrams, system and web services interface specifications, data dictionaries and data models. Establishes system engineering and information requirements using analysis of the information engineer in the development of enterprise-wide or large scale information technology systems. Designs architecture to include software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Can provide technical input for developing health IT solutions for engineering studies and internet/intranet applications.

Can also be expected to manage lower level Software Engineers and other personnel.

Requires at least (4) years

Title: Healthcare Software Engineer III

The Healthcare Software Engineer III can have the following functional responsibilities: Provides technical leadership and direction for health related software application development projects. Designs, develops, implements, tests and troubleshoots health care application prototypes, utilities, and solutions across multiple

GS35F250BA 12 | P a g e environments, using full life-cycle methodologies. Consults with clients and recommends best practices and provides technical expertise for successful implementation. Gathers technical requirements through interview of client technical staff, review of technical documentation and observation of system behavior. Produces health related specifications and design documentation including process flows, object/class models, sequence diagrams, system and web services interface specifications, data dictionary and/or data model, etc. Can provide technical input for developing health IT solutions for engineering studies and internet/intranet applications. Can also be expected to manage lower level Software Engineers and other personnel.

Requires at least (6) years

Title: Healthcare Technical Manager

The Healthcare Technical Manager can have the following functional responsibilities: Design, recommend and implement enterprise health technology infrastructure to include hardware configurations and logical architecture.

Produce health care design documentation including process flow, class diagrams, sequence diagrams, physical architecture, system and web services interface specifications, data dictionary and data model, etc. Can lead internal design reviews and code reviews; perform unit testing and conduct system testing. Will assist with and provide input to implementation plans and operational plans. Create project work estimates under close supervision of a Project Manager; Report progress to internal manager and the client manager in a timely and effective manner. Will design and develop health care application prototypes, utilities, and solutions across multiple environments using full life-cycle methodologies (requirements definition, design, development, testing, and implementation). Can consult with clients and recommend best practices for successful implementation; interview customer technical personnel; gather technical requirements and develop design specifications. Set priorities and resolve project issues, escalating when appropriate. Can be expected to manage lower level employees and can manager projects and tasks as directed.

Requires at least (5) years

Title: Healthcare IT Project Manager I

The Healthcare IT Project Manager I can have the following functional responsibilities: Applies proven strong working application and mastery of project management methodologies (PMP, Lean Six Sigma, etc.) to plan and manage the provision and successful implementation of health information technology projects and programs for clients, including deliverables, resources, personnel, and materials. Coordinates and supervises engagement activities on a day-to-day basis, including administrative matters, communications, status reporting, time and cost control, planning and scheduling as it relates to the specific IT program or project that is being managed.

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Title: Healthcare IT Project Manager II

The Healthcare IT Project Manager II can have the following functional responsibilities: Applies proven strong working application and mastery of project management methodologies (PMP, Lean Six Sigma, etc.) to plan and manage the provision and successful implementation of information technology projects and programs for clients, including deliverables, resources, personnel, and materials. Coordinates and supervises engagement activities on a day-to-day basis, including administrative matters, communications, status reporting, time and cost control, planning and scheduling as it relates to the specific IT program or project that is being managed.

Requires at least (7) years

Title: Healthcare Subject Matter Expert I

The Healthcare Subject Matter Expert I can have the following functional responsibilities: The Healthcare Subject Matter Expert will serve as technical experts in areas relevant to a Health Information Technology project or Program.

Utilizes advance skills and experience to coordinate and manage the preparation of analyses, evaluations, and recommendations for health system improvements, optimization, development, and/or maintenance efforts of moderately complex to complex systems in any of the following specialties: business process management; workflow automation; continuous process improvement; change management; information systems architecture; networking;

telecommunications; communications protocols; risk management/electronic analysis; software life- cycle management; software development methodologies; and modeling and simulation. Can also manage projects or programs related to the Subject Matter Experts field of expertise.

Requires at least (10) years

Requires a Masters degree in a related field

Title: Healthcare Business Systems Analyst I

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The Healthcare Business Systems Analyst I can have the following functional responsibilities: Gathers, researches, benchmarks, analyzes, and documents pertinent customer data and metrics for targeted business practices and needs.

Participates in requirements gathering sessions, documents requirements, and defines as-is and to-be processes.

Provides input to benchmark, market research, and competitive analysis activities. Develops test plans and test scripts and conducts integration testing. Develops end-user documentation and training materials.

Requires at least (1) year

Title: Healthcare Business Systems Analyst II

The Healthcare Business Systems Analyst II can have the following functional responsibilities: Interacts with customer staff to document the customer's business requirements. Gathers, researches, benchmarks, and analyzes pertinent customer data and metrics for targeted business goals to deliver recommendations and business improvement solutions. Works cooperatively with technical development project team members and provides a variety of development support functions including testing, documentation and end-user training. Assists the development team in interpreting business requirements and coordinates the testing of customer solutions.

Title: Healthcare Business Systems Analyst III

The Healthcare Business Systems Analyst III can have the following functional responsibilities: Leads and guides the interactions with customer staff to document the customer's business requirements. Employs a strong understanding of health information flows and process architecture to manage, gather, and analyze pertinent customer data (Voice of the Customer, Voice of the Business, Voice of the Process, etc.) and key performance indicators for strategic business needs. Facilitates the definition of client's organizational goals and recommends strategies and best practices for achieving them. Assists in aligning project deliverables with client's organizational goals. Defines, documents and analyzes requirements and metrics with a focus on eliminating non-value added activities through process improvement. Assists the development team in interpreting business requirements and coordinates the testing of customer solutions. Conducts competitive analyses, industry benchmarking, and market research.

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Title: Healthcare Solution Architect

The Healthcare Solution Architect can have the following functional responsibilities: Leads the technical requirements analysis, conceptual design, and implementation of complex integrated software solutions. Recommends and implement health enterprise technology infrastructure to include hardware/software configuration and logical architecture. Leads integration efforts. Designs and develops health care application prototypes, utilities, and business solutions across multiple environments using full life-cycle methodologies. Leads internal design and code reviews and approves design strategies and documentation. Produces design documentation including process flows, class diagrams, sequence diagrams, physical architecture, system and web services interface specifications, data dictionaries and data models. Assists with and provides input to implementation and operational plans. Creates project work estimates under close supervision of a Project Manager. Sets priorities and resolves project issues, escalating when appropriate.

Title: Healthcare Database Architect I

The Healthcare Database Architect I can have the following functional responsibilities: Healthcare Database Architect has vast experience in assessing various alternative products, tools, and approaches for healthcare data management.

Is able to clearly define risks and benefits of various approaches for a given need under the direction and supervision of Senior Database Architect.

Title: Healthcare Database Architect II

The Healthcare Database Architect II can have the following functional responsibilities: Healthcare Database Architect has vast experience in assessing various alternative products, tools, and approaches for healthcare data management. Coordinates with necessary computer personnel and administrative specialists in the establishment and

GS35F250BA 16 | P a g e maintenance of data environments essential to the long-range effectiveness of the customer’s healthcare management information systems. Recommends standards for data elements, data definitions, search strategies, access methods, file membership rules, records relationships, use of database, integrity of data, physical and private security of data, etc... Provides technical expertise to managers, analysts, programmers, and users on incorporation of their requirements into design of new database applications.

Requires at least (10) years

Title: Healthcare Systems Administrator I

The Healthcare Systems Administrator I can have the following functional responsibilities: provide effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related healthcare infrastructure. Participate in health IT technical research and development to enable continuing innovation within the project or Company infrastructure. Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, as well as client and government control and security requirements.

Assist project teams with technical requirements and issues during all phases of the system life cycle. Able to communicate effectively verbally and in writing with healthcare project, Company and client team members.

Title: Healthcare Systems Administrator II

The Healthcare Systems Administrator II can have the following functional responsibilities: provide effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related healthcare infrastructure. Participate in health IT technical research and development to enable continuing innovation within the project or Company infrastructure. May need to be able to participate in analysis of systems architecture changes or evolution. May need to be able to plan enhancement and/or transition between systems or configurations.

Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, as well as client and government control and security requirements. Assist project teams with technical requirements and issues during all phases of the system life cycle. Able to communicate effectively verbally and in writing with healthcare project, Company and client team members.

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Title: Healthcare Program Manager

The Healthcare Program Manager can have the following functional responsibilities: Utilizes program management methodologies (PMP, Lean Six Sigma, Change Management, etc.) to plan and manage the successful implementation of a healthcare program, including deliverables, resources, and materials for multiple projects. Coordinates and supervises engagement activities on a day-to-day basis, including administrative matters, communications, status reporting, time and cost control, planning and scheduling. Act as a senior client liaison. Provide expert guidance to projects in industry and functional areas.

EDUCATION / EXPERIENCE SUBSTITUTIONS

It is the policy of BizFlow Corp. to hire the most capable employees for all positions. In some instances, education and experience may be substituted interchangeably in order to meet the goals of hiring the best individual for the position. The following relevant education and experience substitutions may be accepted by BizFlow:

Degree Experience Equivalence Other Equivalence

Associate’s 2 years relevant experience Vocational or technical training in work-related field

Bachelor’s Associate’s degree + 2 years relevant experience, or 4 years relevant experience

Professional certification

Master’s Bachelor’s + 2 years relevant experience, or Associate’s + 4 years relevant experience

Doctorate Master’s + 2 years relevant experience, or Bachelor’s + 4 years relevant experience

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Special Instructions for Special Item Number (SIN) 511210

SPECIAL ITEM NUMBER 511210 – SOFTWARE LICENSES

Right-to-Copy Pricing (if commercially available): N/A

Utilization Limitations

a) Software acquisition is limited to commercial computer software defined in FAR Part 2.101.

b) When acquired by the ordering activity, commercial computer software and related documentation shall be subject to the following:

i.) Title to and ownership of the software and documentation shall remain with the Contractor, unless otherwise specified.

ii.) Software licenses are by site and by ordering activity. An ordering activity is defined as a cabinet level or independent ordering activity. The software may be used by any subdivision of the ordering activity (service, bureau, division, command, etc.) that has access to the site the software is placed at, even if the subdivision did not participate in the acquisition of the software. Further, the software may be used on a sharing basis where multiple agencies have joint projects that can be satisfied by the use of the software placed at one ordering activity's site. This would allow other agencies access to one ordering activity's database. For ordering activity public domain databases, user agencies and third parties may use the computer program to enter, retrieve, analyze and present data. The user ordering activity will take appropriate action by instruction, agreement, or otherwise, to protect the Contractor's proprietary property with any third parties that are permitted access to the computer programs and documentation in connection with the user ordering activity's permitted use of the computer programs and documentation. For purposes of this section, all such permitted third parties shall be deemed agents of the user ordering activity.

iii.) Except as provided above, the ordering activity shall not provide or otherwise make available the software or documentation, or any portion thereof, in any form, to any third party without the prior written approval of the Contractor. Third parties do not include prime Contractors, subcontractors and agents of the ordering activity who have the ordering activity's permission to use the licensed software and documentation at the facility, and who have agreed to use the licensed software and documentation only in accordance with these restrictions. This provision does not limit the right of the ordering activity to use software, documentation, or information therein, which the ordering activity may already have or obtains without restrictions.

iv.) The ordering activity shall have the right to use the software and documentation with the run-time computing environment (e.g. operating system, virtual machine, mobile operating system, processor etc.) to be specifically identified for which it is acquired at any other facility/user device to which that time computing environment may be transferred, or in cases of Disaster Recovery, the ordering activity has the right to transfer the software to another site/user device if the ordering activity site for which it is acquired is deemed to be unsafe for ordering activity personnel; to use the software and documentation with a backup time computing environment when the primary is inoperative; to copy computer programs for safekeeping (archives) or backup purposes; to transfer a copy of the software to another site/user for purposes of benchmarking new hardware and/or software; and to modify the software and documentation or combine it with other software, provided that the unmodified portions shall remain subject to these restrictions.

v.) "Commercial Computer Software" may be marked with the Contractor's standard commercial restricted rights legend, but the schedule contract and schedule pricelist, including this clause, "Utilization Limitations" are the only governing terms and conditions, and shall take precedence and supersede any different or additional terms and conditions included in the standard commercial legend.

vi.) Licensee Data belongs exclusively to Licensee, regardless of where the Data may reside at any moment in time including, but not limited to Licensor hardware, networks or other infrastructure and facilities where Data

GS35F250BA 19 | P a g e may reside, transit through or be stored from time to time. Licensor makes no claim to a right of ownership in Licensee Data. Licensor agrees to keep the Licensee Data Confidential as that term is defined in the relevant FAR and DFARS provisions pertaining to Confidential Information and Confidentiality. Licensor is not permitted to use Licensee’s data for a purpose that is not explicitly granted in writing by Licensee. Upon Licensee request, for any reason whatsoever, Licensor must promptly return all Licensee Data in Licensor’s possession in a format as may be designated at the time of request by Licensee.

vii.) Licensee may create or hire others (including Licensor) to create modifications, customizations or other enhancements to the Software which might be classified as “Derivative Works” of the software. Unless otherwise negotiated and mutually agreed upon at the order level, the intellectual property (IP) rights to the Derivative Works shall be owned by the owner of the underlying intellectual property. The Derivative Work[s] shall be made available to the Licensee through a royalty free, perpetual worldwide, no charge license to the Licensee.

Perpetual Licenses The word "perpetual" is defined in this Solicitation as "continuing forever, everlasting, valid for all time".

Software maintenance as a product includes the publishing of bug/defect fixes via patches and updates/upgrades in function and technology to maintain the operability and usability of the software product. It may also include other no charge support that is included in the purchase price of the product in the commercial marketplace. No charge support includes items such as user blogs, discussion forums, online help libraries and FAQs (Frequently Asked Questions), hosted chat rooms, and limited telephone, email and/or web-based general technical support for users self diagnostics.

Software Maintenance as a product is billed at the time of purchase.

Software maintenance as a product does NOT include the creation, design, implementation, integration, etc. of a software package. These examples are considered software maintenance services under SIN 54151 Software Maintenance Services.

1.) Specific Instructions for SIN 511210 - Software Licenses a.) Offerors are encouraged to identify within their software items any component interfaces that support open standard interoperability. An item's interface may be identified as interoperable on the basis of participation in a Government agency-sponsored program or in an independent organization program. Interfaces may be identified by reference to an interface registered in the component registry located at http://www.core.gov.

b.) Contractors are encouraged to offer SIN 54151 Software Maintenance Services in conjunction with SIN 511210 - Software Licenses.

c.) Conversion From Term License To Perpetual License i.) When standard commercial practice offers conversions of term licenses to perpetual licenses, and an ordering activity requests such a conversion, the contractor shall provide the total amount of conversion credits available for the subject software within ten (10) calendar days after placing the order.

ii.) When conversion credits are provided, they shall continue to accrue from one contract period to the next, provided the software has been continually licensed without interruption.

iii.) The term license for each software product shall be discontinued on the day immediately preceding the effective date of conversion from a term license to a perpetual license.

iv.) When conversion from term licenses to perpetual licenses is offered, the price the ordering activity shall pay will be the perpetual license price that prevailed at the time such software was initially ordered under a term

GS35F250BA 20 | P a g e license, or the perpetual license price prevailing at the time of conversion from a term license to a perpetual license, whichever is the less, minus an amount equal to a percentage of all term license payments during the period that the software was under a term license within the ordering activity.

d). Term License Cessation i.) After a software product has been on a continuous term license for a period of _N/A_ (Fill-in the period of time.) months, a fully paid-up, non-exclusive, perpetual license for the software product shall automatically accrue to the ordering activity. The period of continuous term license for automatic accrual of a fully paid-up perpetual license does not have to be achieved during a particular fiscal year; it is a written Contractor commitment which continues to be available for software that is initially ordered under this contract, until a fully paid-up perpetual license accrues to the ordering activity. However, should the term license of the software be discontinued before the specified period of the continuous term license has been satisfied, the perpetual license accrual shall be forfeited. Contractors who do not commercially offer conversions of term licenses to perpetual licenses shall indicate that their term licenses are not eligible for conversion at any time.

ii.) Each separately priced software product shall be individually enumerated, if different accrual periods apply for the purpose of perpetual license attainment.

iii.) Fill-in data and specific terms shall be attached to the GSA Price List (I-FSS-600 CONTRACT PRICE

LISTS (OCT 2016)).

iv.) The Contractor agrees to provide updates and software maintenance services for the software after a perpetual license has accrued, at the prices and terms of SIN 54151 – Software Maintenance Services, if the licensee elects to order such services. Title to the software shall remain with the Contractor.

e.) Utilization Limitations for Perpetual Licenses i.) Software Asset Identification Tags (SWID) (Option 1 Perpetual License)

1.) Option 1 is applicable when the Offeror agrees to include the International Organization for Standardization/International Electrotechnical Commission 19770-2 (ISO/IEC 19770- 2:2015) standard identification tag (SWID Tag) as an embedded element in the software. An ISO/IEC 19970-2 tag is a discoverable identification element in software that provides licensees enhanced asset visibility. Enhance visibility supports both the goals of better software asset management and license compliance. Offerors may use the National Institute of Standards and Technology (NIST) document “NISTIR 8060: Guidelines for Creation of Interoperable Software Identification (SWID) Tags,” December 2015 to determine if they are in compliance with the ISO/IEC 19770-2 standard.

2.) Section 837 of The Federal Information Technology Acquisition Reform Act (FITARA) of 2014, requires GSA to seek agreements with software vendors that enhance government- wide acquisition, shared use, and dissemination of software, as well as compliance with end user license agreements. The Megabyte Act of 2016 requires agencies to inventory software assets and to make informed decisions prior to new software acquisitions. In June of 2016, the Office of Management and Budget issued guidance on software asset management requiring each CFO Act (Public Law 101-576 – 11/15/1990) agency to begin software inventory management (M-16-12). To support these requirements, Offerors may elect to include the terms of Option 1 and/or Option 2, which support software asset management and government-wide reallocation or transferability of perpetually licensed software.

ii.) Reallocation of Perpetual Software (Option 2 Perpetual License)

1.) The purpose of SIN 511210 OPTION 2 is to allow ordering activities to transfer software assets for a pre-negotiated charge to other ordering activities.

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2.) When an ordering activity becomes aware that a reusable software asset may be available for transfer, it shall contact the Contractor, identify the software license or licenses in question, and request that these licenses be reallocated or otherwise made available to the new ordering activity.

3.) Contractors shall release the original ordering activity from all future obligations under the original license agreement and shall present the new ordering activity with an equivalent license agreement. When the new ordering activity agrees to the license terms, henceforth any subsequent infringement or breach of licensing obligations by the new ordering activity shall be a matter exclusively between the new ordering activity and the Contractor.

4.) The original ordering activity shall de-install, and/or make unusable all of the software assets that are to be transferred. It shall have no continuing right to use the software and any usage shall be considered a breach of the Contractor’s intellectual property and a matter of dispute between the original ordering activity/original license grantee and the licensor.

5.) As a matter of convenience, once the original licenses are deactivated, di-installed, or made otherwise unusable by the original ordering activity or license grantee, the Contractor may elect to issue new licenses to the new ordering activity to replace the old licenses. When new licenses are not issued, the Contractor shall provide technical advice on how best to achieve the functional transfer of the software assets.

6.) Software assets that are eligible for transfer that have lapsed Software Maintenance Services (SIN 54151) may require a maintenance reinstatement fee, chargeable to the new ordering activity or license grantee.

When such a fee is paid, the new ordering activity shall receive all the rights and benefits of Software Maintenance Services.

7.) When software assets are eligible for transfer, and are fully covered under pre-paid Software Maintenance Services (SIN 54151), the new ordering activity shall not be required to pay maintenance for those license assets prior to the natural termination of the paid for maintenance period. The rights associated with paid for current Software Maintenance Services shall automatically transfer with the software licenses without fee.

When the maintenance period expires, the new ordering activity or license grantee shall have the option to renew maintenance.

8.) The administrative fee to support the transfer of licenses, exclusive of any new incremental licensing or maintenance costs shall be % of the original license fee. The fee shall be paid only at the time of transfer.