MAS - Sydantech LLC - GS35F232BA

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE FSS PRICE LIST

CONTRACT NUMBER: GS-35F-232BA

CONTRACT PERIOD: 02/20/2014 through 02/19/2029 Price list current as of modification PS-0028, effective 07/31/2024

CATEGORIES: Information Technology

Professional Services

CONTRACTOR: SydanTech LLC

6701 Democracy Blvd, Suite 300

Bethesda, MD 20817

Web: sydantech.com

CONTRACT ADMINSTRATOR: Daniel Zubairi

President & Managing Director

Tel: (240) 832-5279 dan@sydantech.com

BUSINESS SIZE: Small Business

Small Disadvantaged Business

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is: https://www.GSAAdvantage.gov.

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

SydanTech LLC GS-35F-232BA Page 2 of 10

Customer Information 1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs):

SIN COOP RECOVERY DESCRIPTION

54151S 54151S 54151SRC Information Technology Professional Services

54151HACS 54151HACS 54151HACSRC Highly Adaptive Cybersecurity Services (HACS)

54151HEAL 54151HEAL 54151HEALRC Health Information Technology Services

518210C 518210C 518210CRC Cloud Computing and Cloud Related IT Professional Services

541611 N/A 541611RC

Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

611430 N/A 611430RC Professional and Management Development Training

OLM OLMSTLOC OLMRC Order-Level Materials

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH AWARDED SIN: See Appendix A

1c. HOURLY RATES (Services only): See Appendix A

2. MAXIMUM ORDER THRESHOLD:

54151S, 54151HACS, 54151HEAL, 518210C: $500,000

541611 & 611430: $1,000,000

3. MINIMUM ORDER THRESHOLD: $100.00

4. GEOGRAPHIC COVERAGE: 48 States, DC

5. POINT(S) OF PRODUCTION: United States

6. DISCOUNT FROM BEST MARKET RATE: GSA Net Prices can be found in Pricing Matrixes (below). Negotiated discounts have been applied and the Industrial Funding Fee has been added.

7. QUANTITY DISCOUNT(S): SINs 541611 & 611430 –

1% on orders $100,000.00 - $499,999.99

1.5% on orders $500,000+

8. PROMPT PAYMENT TERMS: Net 30 days

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. FOREIGN ITEMS: None

10a. TIME OF DELIVERY: 30 Days ARO

10b. EXPEDITED DELIVERY: Contact Contractor if Available

10c. OVERNIGHT AND 2-DAY DELIVERY: Contact Contractor if Available

10d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery.

Customers are encouraged to contact the Contractor for the purpose of requesting accelerated delivery.

11. FOB POINT: Destination

12a. ORDERING ADDRESS: Same as contractor

12b. ORDERING PROCEDURES: See Federal Acquisition Regulation (FAR) 8.405-3.

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13. PAYMENT ADDRESS: Same as contractor

14. WARRANTY PROVISION: Standard Commercial

15. EXPORT PACKING CHARGES: None

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE): Not Applicable

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): Not Applicable

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY DISCOUNTS

FROM LIST PRICES (IF AVAILABLE): Not Applicable

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): Not Applicable

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): Not Applicable

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): Not Applicable

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): Not Applicable

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

22b. SECTION 508 COMPLIANCE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT): Not Applicable

The EIT standards can be found at: www.Section508.gov/.

23. UNIQUE ENTITY IDENTIFIER (UEI) NUMBER: ZUS8VKEQXFA5

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM) DATABASE:

Contractor has an active registration in the System for Award Management (SAM) database.

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Appendix A – Price List

54151S Information Technology Professional Services

Labor Category EDU EXP GSA w/IFF

Junior IT Security Engineer Analyst Bachelors 2 $ 100.02 Recent graduate with two (2) years of experience in information security. Possesses strong organizational and interpersonal skills. Identify overall security requirements for the proper handling of data. Assist architects and system developers in the identification and implementation of appropriate information security. Enforce the design and implementation of trusted relationships among external systems and architectures.

Provide guidance to development and operational efforts regarding information assurance (lA) functions, particularly those focusing on strategic planning, infrastructure protection, and defensive strategy. Contribute to the security planning, assessment, risk analysis, risk management, certification and awareness activities for systems and networking operations. Contribute in building security architecture. Coordinate the integration of legacy systems. Contribute to the acquisition/RDT&E environment and build lA into the system deployed to operational environments. Monitor and suggest improvements to policy. Review certification and accreditation documentation.

IT Security Engineer Analyst Bachelors 1 $ 110.55 1-3 years of experience in the Information Security (INFOSEC) fields of computer security, cryptography, network security, certification/accreditation, and risk analysis. Assists in satisfying complex system-wide information security requirements based upon the analysis of user, policy, regulatory, and resource demands. Supports customers in the development and implementation of doctrine and policies. May provide leadership and guidance in the development, design, and application of solutions implemented by more junior staff members. Assists in satisfying complex system-wide information security requirements based upon the analysis of user, policy, regulatory, and resource demands.

Supports customers in the development and implementation of doctrine and policies. May provide leadership and guidance in the development, design, and application of solutions implemented by more junior staff members. Provides assistance in coordinating with senior representatives within the customer organization to establish and define programs, resources, and risks. Applies knowledge to Government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. Examples could include classified intelligence and command and control related networks. May provide guidance and direction to other professionals, coordinates resolution of complex problems and tasks, possesses ability to meet and operate under deadlines. Develop, review, and maintain security polices and standards on Windows, routers, switches, firewalls, databases, web servers, and software applications. Use good written and verbal communication skills to advise management on security requirements and information assurance trends and solutions.

Mid-Level IT Security Engineer Analyst Bachelors 3 $ 121.08 3-5 years of experience in the Information Security (INFOSEC) fields of computer security, cryptography, network security, certification/accreditation, and risk analysis. Assists in satisfying complex system-wide information security requirements based upon the analysis of user, policy, regulatory, and resource demands. Supports customers in the development and implementation of doctrine and policies. May provide leadership and guidance in the development, design, and application of solutions implemented by more junior staff members. Provides assistance in coordinating with senior representatives within the customer organization to establish and define programs, resources, and risks.

Applies knowledge to Government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. May provide guidance and direction to other professionals, coordinates resolution of complex problems and tasks, possesses ability to meet and operate under deadlines.

Provide information assurance guidance throughout the system’s entire development lifecycle. Conduct security test ad evaluations, developing risk assessments, and documenting the information system in the information system in security system analysis plans through all phases of accreditation. Use good written and verbal communication skills to advise management on security requirements and information assurance trends and solutions.

Senior IT Security Engineer Analyst Bachelors 5 $ 131.60 5-10 years of experience in the Information Security (INFOSEC) fields of computer security, cryptography, network security, certification/accreditation (assessment and authorization), computer incident response/investigations and risk analysis. Provides technical leadership for cyber security and trusted systems technology. Provides technical and administrative direction for tasks, including review of work products for correctness, compliance with industry accepted standards, and user standards specified in specific Task Orders. Applies process improvement and reengineering methodologies and principles to conduct process modernization projects. Designs, develops, tests, and documents cryptographic products, trusted networks, database management systems and telecommunications subsystems. Researches, writes, reviews, and makes recommendations regarding cyber security policies, certification and accreditation reviews, security test and evaluation reports, trusted computing base architectures, and security engineering practices and processes. Leads cyber security engineering tasks including policy development, asset and risk assessment, security specifications/architecture/ plan development, digital signature systems development and/or installation, key and certificate management, trusted computing base implementation/support, systems Certification & Accreditation support, and hands-on development and operation of pilot or prototype information security applications.

Junior Systems Analyst Bachelors 2 $ 78.96 Recent graduate with two (2) years of experience in computer programming and/or information systems development or relevant technical discipline. Possess strong organizational and interpersonal skills. Works under close supervision, developing the requirements of a product from inception to conclusion. Develops required specifications for simple to moderately complex problems. Designs and codes software components, units, and modules that meet product specifications. Tests and debugs assigned components and units.

Systems Analyst Bachelors 5 $ 89.49

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54151S Information Technology Professional Services

Labor Category EDU EXP GSA w/IFF Five (5) years of progressive experience in computer programming, information systems or a relevant technical or scientific discipline. The experience should include at least two projects in technical areas. At least one project must have occurred within the past two (2) years. Possess good organizational skills and interpersonal skills to effectively relate to agency and customer needs. Works under general supervision, developing the requirements of a product from inception to conclusion. Develops required specifications for simple to moderately complex problems. Designs and codes software components, units, and modules that meet product specifications. Tests and debugs assigned components and units.

Senior System Analyst Bachelors 9 $ 94.76 Nine (9) years of progressive experience in systems life cycle management, structured system development methodologies, structured analysis in Information Technology (IT) or relevant technical discipline. The experience should include at least five projects in the required technical areas.

At least one project must have occurred within the past (3) years. Provides design, programming, documentation and implementation of applications, which requires knowledge of information technology systems for effective development and deployment of software modules.

Program Manager Bachelors 12 $ 142.13 Has over (12) years of IT knowledge and expertise. Serves as program manager for a large, complex project (or a group of projects affecting the same common/standard/migration system) and work with the Customer representatives, management personnel and agency representatives.

Responsible for the overall management of the specific task order(s) and ensuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise-wide horizontal integration planning and interfaces to other functional systems. Acts as overall program manager and central point of contact for program wide IT solution activities. Responsible for planning and executing a project.

Prepares and maintains the project schedule and budget. Prepares and delivers status reports to the customer. Oversees all work and takes corrective action as necessary to ensure project success. Manages staffing, budget, prioritization, and other personnel matters. May serve as technical lead for the project.

Project Manager Bachelors 10 $ 131.60 Has over ten (10) years of IT knowledge and expertise. Serves as project manager for task order (or a group of task orders affecting the same common/standard/migration system) and shall assist the Program Manager in working with the Customer representatives, management personnel and agency representatives. Under the guidance of the Program Manager, responsible for the overall management of the specific task order(s) and ensuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise-wide horizontal integration planning and interfaces to other functional systems. Acts as manager and central point of contact for a specific project or task within the program. Responsible for planning and executing a project. Prepares and maintains the project schedule and budget. Prepares and delivers status reports to the customer. Primary point of contact for the customer. Oversees all work and takes corrective action as necessary to ensure project success. Manages staffing, budget, prioritization, and other personnel matters. May serve as technical lead for the project.

Subject Matter Expert Bachelors 12 $ 263.21 Twelve (12) years of general experience supporting information technology projects related to individual’s subject matter expertise. These senior personnel are renowned experts in either functional domains or technical disciplines with many years of experience. They have advanced degrees and extensive experience as technical leaders. Subject Matter Experts (SME) serve as technical experts in areas relevant to a particular project.

SMEs produce and/or review substantive and/or complex technical documentation reflecting detailed knowledge of technical areas as identified in the statement of work. Documentation subjects include systems design, system architecture, feasibility studies, and system specifications.

Systems Technician High School 0 $ 48.43 Must have 6 months of applicable experience or relevant certifications/training. Administers, installs, maintains and provides overall technical support. Designs, test and implements interface programs, develops security procedures, and regulates usage. Designs, tests, and implements large scale networks applications and troubleshoots problem areas.

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54151HACS Highly Adaptive Cybersecurity Services (HACS)

Labor Category EDU EXP GSA w/IFF

Cyber Security Subject Matter Expert Bachelors 12 $ 210.77 Provides insight and guidance to the client regarding their strategic Information Assurance systems plans. Confers with client's senior security management team and leads in the outline and development of a client 's strategic Information Assurance systems plans, information security technology business goals and the client's cybersecurity management strategy. Analyzes and assesses client cybersecurity systems and architecture requirements and recommends development or acquisition strategies for security solutions. Assists clients in developing strategic cybersecurity plans and concepts. Advises client on the impact of new cybersecurity legislation, mandates, regulations, or new technologies and industry best practices that are relevant to their agency. Demonstrates exceptional oral and written communication skills. Possesses requisite knowledge and expertise so recognized in the professional cybersecurity community that the individual is considered "expert" in the Information Assurance area being addressed.

Information Systems Security Officer Bachelors 2 $ 113.09 Assists more experienced consultants in analyzing and defining security requirements. Assists in performing risk analysis and security audit services and in developing analytical reports. May assist in performing in one or more of the following areas: Risk and Vulnerability Assessments; Cyber Hunting activities; conducting Penetration Testing and scanning; assessment of system security for compliance of applications; security of computer network hardware; operating system utility/support software; disaster recovery; incident response and digital forensics; application assessment; vulnerability threat management; cloud security; contingency planning; social engineering; and the development of security policies and procedures.

Senior Information Systems Security Officer Bachelors 3 $ 120.08 Analyzes and defines security requirements and designs, develops, engineers, and implements solutions. Performs risk analysis and security audit services, developing analytical reports as required. May be required to perform in one or more of the following areas: risk and vulnerability assessments; cyber hunting activities; conducting penetration testing and scanning; assessment of system security for compliance; security of computer network hardware; operating system utility/support software; disaster recovery; incident response and digital forensics; application assessment; vulnerability threat management; cloud security; contingency planning; social engineering; and the development of security policies and procedures.

Security Technician High School 2 $ 89.88 Assisting member of a team for delivering on a specific Cybersecurity task of a small/simple projects individually and large projects as a team member with oversight and continual skill development.

Senior Penetration Tester Bachelors 10 $ 183.78 Extensive IT knowledge and demonstrate hands-on expertise and/or training in areas of emerging technologies. Will have hands-on experience and expertise with ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices and/or threat modeling. Will have a strong understanding of penetration testing - especially initial exploitation and post-exploitation phases. Functional Responsibility: Duties include scoping assessments, identification and exploitation of vulnerabilities, writing report, briefing event details to stakeholders and a coordinating remediation.

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54151HEAL Health Information Technology Services

Labor Category EDU EXP GSA w/IFF

Health IT Administrator Bachelors 4 $ 131.26 Within a healthcare IT environment, responsible for maintaining, configuring, and optimizing information technology infrastructure by analyzing and defining requirements. Monitors performance and diagnoses/resolves issues. Develops and implements backup and recovery procedures.

Ensures the rigorous application of information security/ information assurance policies, principles, and practices in the delivery of administrator services Applies fundamental concepts, processes, practices and procedures on assignments.

Health IT Architect Bachelors 4 $ 145.84 Within a healthcare IT environment, work involves the analysis, planning, design, implementation, documentation, assessment, and management of an organization's information technology infrastructure to align IT strategy, plans, and systems with the mission, goals, structure, and processes of the organization.

Health IT Consultant I Bachelors 5 $ 172.40 Within a healthcare IT environment, provides advisement on operations, strategy, and management across a wide range of industries based on research and industry expertise to create value, maximize growth, improve/optimize performance, or resolve challenges/issues. Conducts an assessment by way of collecting data and performing interviews to devise goals and strategies for improvements. Applies fundamental concepts, processes, practices and procedures on assignments.

Health IT Consultant II Masters 10 $ 270.51 Within a healthcare IT environment, provides advisement on operations, strategy, and management across a wide range of industries based on research and industry expertise to create value, maximize growth, improve/optimize performance, or resolve challenges/issues. Conducts an assessment by way of collecting data and performing interviews to devise goals and strategies for improvements. Performs work that requires practical experience and training. Responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions.

Health IT Engineer I Bachelors 2 121.54 Within a healthcare IT environment, responsible for the design, documentation, development, modification, testing, installation, implementation, and support of new or existing technology infrastructure. Applies fundamental concepts, processes, practices and procedures on assignments.

Health IT Engineer II Bachelors 6 $ 179.88 Within a healthcare IT environment, responsible for the design, documentation, development, modification, testing, installation, implementation, and support of new or existing technology infrastructure. Performs work that requires practical experience and training. Responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions.

Health IT Engineer III Masters 10 $ 261.59 Within a healthcare IT environment, responsible for the design, documentation, development, modification, testing, installation, implementation, and support of new or existing technology infrastructure. Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Performs all functional duties independently.

Health IT Helpdesk Support Bachelors 2 $ 95.37 Within a healthcare IT environment, provides troubleshooting assistance and problem resolution for computer systems in a variety of environments. Assistance and resolution is provided for personal computers, mini/mainframe computers, client-servers as well Local Area Networks (LANs), Wide Area Networks (WANs), and web pages.

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518210C Cloud Computing and Cloud Related IT Professional Services

Labor Category EDU EXP GSA w/IFF

Cloud Analyst I Bachelors 5 $ 153.85 Within a cloud computing environment, analyzes and evaluates (on a quantitative or qualitative basis) the effectiveness of program operations.

Identifies and develops data required for use in the management and direction of programs. Performs analysis of the project life cycle, advising management on the effectiveness and efficiency with which agencies and their components carry out their assigned programs and functions.

Applies fundamental concepts, processes, practices and procedures on assignments.

Cloud Analyst II Bachelors 6 $ 163.58 Within a cloud computing environment, analyzes and evaluates (on a quantitative or qualitative basis) the effectiveness of program operations.

Identifies and develops data required for use in the management and direction of programs. Performs analysis of the project life cycle, advising management on the effectiveness and efficiency with which agencies and their components carry out their assigned programs and functions.

Performs work that requires practical experience and training. Responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions.

Cloud Architect Bachelors 6 $ 179.11 Within a cloud computing environment, work involves the analysis, planning, design, implementation, documentation, assessment, and management of an organization's information technology infrastructure to align IT strategy, plans, and systems with the mission, goals, structure, and processes of the organization. Applies fundamental concepts, processes, practices and procedures on assignments.

Cloud Manager I Bachelors 5 $ 172.31 Within a cloud computing environment, responsible for establishing methods and/or tools for developing, scheduling, coordinating, and managing resources, including monitoring and inspecting costs, work, and performance. Applies fundamental concepts, processes, practices and procedures on assignments.

Cloud Manager II Bachelors 8 $ 199.54 Within a cloud computing environment, responsible for establishing methods and/or tools for developing, scheduling, coordinating, and managing resources, including monitoring and inspecting costs, work, and performance. Performs work that requires practical experience and training. Responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions.

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541611 Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

Labor Category EDU EXP GSA w/IFF

Analyst - Junior Associates 2 $ 67.13 Possess knowledge of applying analytic methodologies and principles to address client's needs. Supports analytical functions including data gathering, interviewing, data modeling, project testing, and creation of performance measurements to support project objectives. Conducts activities in support of project team's objectives.

Analyst -Mid Level / QA Specialist Bachelors 2 $ 88.40 Possess demonstrated knowledge and experience applying methodologies and principles to address client needs. Applies analytic techniques in the evaluation of project objectives and contributes to the implementation of strategic direction. Performs analyst functions including data gathering, interviewing, data modeling, project testing, and creation of performance measurement to support project objectives. Conducts activities in support of project team's objectives. Works closely with other members of the project team.

Analyst Senior Bachelors 6 $ 104.62 Senior expert with extensive knowledge and experience developing and applying analytic methodologies and principles and is recognized as a leader within project functions. Leads the application of analytic techniques and helps define project objectives and strategic direction. Is responsible for providing leadership and vision to client and project teams around the methodology. Resolves complex problems, which require an in-depth knowledge of analytical methodologies and principles. Directs the activities of more junior analysts or other staff as necessary on activities related to the application of analytical techniques and methodologies. Demonstrated managerial and supervisory skills. May direct the activities of other staff.

Principle Financial Analyst Bachelors 5 $ 124.85 Conducts complex financial studies, process analysis, and reviews of integrated financial systems for correlation of funds and prepares management recommendations to counter overruns and adjust expenses. Evaluates controls on labor, overhead, and general and administrative expenditures. Identifies trends and prepares special reports and processes to project and monitor financial performance. May provide specialized financial guidance to management. Provides training to high-level financial program managers.

Program Manager Bachelors 12 $ 171.38 Serves as the contract manager and administrator over the entire contract effort including BPA/GWAC/IDIC and Task orders. Acts as the primary interface and point of contact with Government project authorities and representatives on technical and contract administration issues.

Supervises project operations by developing management procedures, planning and directing project execution, monitoring and reporting progress. Manages and controls financial and administrative aspects of the project with respect to contract requirements, enforces work standards, and assigns schedules.

Project Manager Bachelors 3 $ 114.11 Oversees the initiation, planning, execution, monitoring and control, and closing of projects, including gathering requirements, coordinating meetings, crafting schedules, etc. for one or multiple projects. Must have excellent written and oral communication skills, ability to work in a team, and manage multiple tasks at once.

Project Manager Senior Bachelors 10 $ 131.37 Serves as the central point of contact for delivery orders and interfaces with the Contracting Officers Technical Representatives for portfolio level tasks.. Establishes and enforces procedures to assure that all tasks are performed in accordance with applicable standards, quality requirements, estimated costs, and schedules.

Research Analyst Bachelors 2 $ 51.52 Serves as technical, functional, and/or management expert in areas relevant to a particular project. Provides oversight and executive level management to contract operations often involving multiple projects/tasks and groups of personnel at multiple locations. Provides support to projects or other assignments by performing complex, analytical assignments in multiple areas of expertise. Possesses demonstrated knowledge and extensive experience in more than one area of expertise within acquisition management. Interfaces with Government management personnel and functional proponents.

Senior Research Analyst Bachelors 3 $ 77.27 Provides journeyman level analysis and contributes to client assignments by performing a variety of tasks requiring practical experience and technical knowledge in specialty area. Demonstrates knowledge and experience in the development of solutions and implementation of methodologies across multiple tasks. Responsible for task

Solutions Research Analyst Bachelors 5 $ 91.48 Provides senior level analysis and serves as technical, functional, and/or management expert in areas relevant to a particular program or project.

Provide studies, audits, reports, guidance, training, analysis, evaluations, and research on the functional procedures/processes/policies of relevant area. Provide strategic, business and action planning. Interfaces with Government management personnel and functional proponents. Provides solutions to an organization’s challenges through the application of knowledge gained through similar prior engagements. Helps develop solutions by leveraging knowledge of the designated field or discipline. Contributes to implementation of strategy and helps assess the impact of industry trends, policy, and/or standard methodologies. May direct the activities of other staff.

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611430 Professional and Management Development Training

Labor Category EDU EXP GSA w/IFF

Administrative Automation Specialist Bachelors 2 $ 48.49 Provides technical support in general administration using various software packages. Applies general knowledge of standards, concepts, practices, and techniques related to administrative support. Performs a variety of technical support duties for management and customer support.

Duties may include preparing end of month contract status/performance reports, maintaining computer based and paper files as required, answering office inquiries by customers for helpdesk or service center requests, and performing administrative tasks as established by management. May perform or supervise junior personnel in duties related to word processing, data management, project library, document control, document production, technical aide, data entry and computer support.

Principle Consultant Bachelors 5 $ 194.27 Applies process improvement and quality management methodologies and principles to conduct process modernization projects. Responsible for effective transitioning of existing project teams, and the facilitation of project teams in the accomplishment of project activities and objectives.

Provides group facilitation, interviewing, training, and additional forms of knowledge transfer. Acts as key coordinator between multiple project teams to ensure enterprise-wide integration of reengineering efforts. Provides daily supervision and direction to business process reengineering personnel. Aligns strategic program goals with operational deliverables.

Program Support Staff Associates 2 $ 81.34 Depending on the functional specialty, support the program staff in the preparation of deliverables, internal reports, briefings, and drawings associated with the project being supported. Resolves complex problems, which require an in-depth knowledge of program functions and principles. Directs the activities of more junior support / administrative staff as necessary on activities relevant to departmental projects.

Demonstrated managerial and supervisory skills.

Subject Matter Expert 1 Bachelors 5 $ 142.81 Possess demonstrated knowledge in designated field or discipline. Supports assessments of organization's challenges using specialized skills and knowledge. Contributes to the execution of project or task plans; assesses the impact of industry trends, policies, or standard methodologies.

Conducts activities in support of the project team objectives. Provides expert guidance and advice to achieve agency goals and ensure staff work quality. Provides subject matter expert instructor support to all types of training projects, including the delivery of classroom instruction, reality-based training instruction, field training instruction, content review and feedback to development staff, and student evaluation services.

Subject Matter Expert 2 Bachelors 6 $ 168.58 Possess demonstrated knowledge in designated field or discipline. Possess significant experience providing solutions to an organization's challenges through the application of knowledge gained through similar prior engagements. Participates in the development of solutions by leveraging knowledge of the designated field of discipline. Contributes to the implementation of strategy and helps assess the impact of industry trends, policy, and/or standard methodologies. Directs the activities of staff as necessary on activities related to the specified field or discipline.

Provides subject matter expert instructor support to all types of training projects, including the delivery of classroom instruction, reality-based training instruction, field training instruction, content review and feedback to development staff, and student evaluation services.

Subject Matter Expert 3 Bachelors 10 $ 181.95 Senior expert with extensive knowledge in designated field or discipline. Provides insight and advice concerning task or project strategic direction and outcomes. May contribute to the evaluation, analysis, and development of recommended solutions. Resolves complex problems, which require an in-depth knowledge of subject matter to specialized solutions. Provides subject matter expert instructor support to all types of training projects, including the delivery of classroom instruction, reality-based training instruction, field training instruction, content review and feedback to development staff, and student evaluation services. Generally, possess demonstrated ability and experience in management consulting and cross-team facilitation at the senior level. May direct the activities of other staff.

Technical Editor/Writer Bachelors 2 $ 87.20 Requires advanced writing and editing skills and skill creating documentation applications such as Adobe FrameMaker, RoboHelp and Acrobat, and Microsoft Word and PowerPoint. Typical duties include: documenting the specifications, design, features and operation of applications;

writing and editing user manuals, help systems and other technical documents; designing and formatting documents using document-creation software; and interviewing applications developers and other technical resource personnel.

The Service Contract Labor Standards is applicable to this contract as it applies to the entire Multiple Award Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees

(FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and/or when the contractor adds SCLS labor categories/employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category tittles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.