MAS - Williams Consulting LLC - GS35F227DA

GENERAL SERVICES ADMINISTRATION FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

On line access to contract ordering information, terms and conditions, up to date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

MULTIPLE AWARD SCHEDULE (MAS)

INFORMATION TECHNOLOGY CATEGORY

CONTRACT NUMBER: GS-35F-227DA

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at

GSA.gov.

PERIOD COVERED BY CONTRACT: March 10, 2016 to March 9, 2026

Pricelist current through Modification #PS-0024, effective March 29, 2021

DUNS Number: 079120877

UEI: CLDPGB3AAN49

Business Size: Small

SBA certified 8(a), EDWOSB and HUBZone

Williams Consulting, LLC

5523 Research Park Drive, Suite 250

Baltimore, MD 21228

Phone: 1-855-597-9666

Internet Address: williamsconsultingllc.com

Contract Administrator: Antoinette Williams

Email: awilliams@williamsconsultingllc.com mailto:awilliams@williamsconsultingllc.com

Williams Consulting LLC

Baltimore, MD 21228

(855) 597-9666 www.williamsconsultingllc.com

Customer Information

1a. Table of awarded Special Item Numbers (SINs)

Special Item Number (SIN) Description

54151S Information Technology Professional Services

54151HEAL Health Information Technology Services

541611 Management and Financial Consulting, Acquisition and Grants

Management Support, and Business Program and Project Management

Services

OLM Order-Level Materials (OLM)

1b. Lowest priced model number and price for each sin:

• Government net price based on a unit of one. See pricelist.

1c. Hourly Rates: See Pricelist.

2. Maximum Order:

• SIN 54151S: $500,000.00

• SIN 54151HEAL: $500,000.00

• SIN 541611: $1,000,000.00

• SIN OLM: $250,000.00

3. Minimum Order: $100.00

4. Geographic Coverage:

• 48 Contiguous States, Alaska, Hawaii, Puerto Rico and the District of Columbia

5. Point(s) of Production: Not Applicable

6. Discount from List Prices: GSA prices shown are net prices (discounts already deducted)

7. Quantity Discount(s): None

8. Prompt Payment Terms:

• Net 30 Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign Items: Not Applicable

10a. Time of Delivery: As negotiated on the task order level

10b. Expedited Delivery: As negotiated on the task order level

10c. Overnight and 2-Day Delivery: As negotiated on the task order level

10d. Urgent Requirements:

• Customers are encouraged to contact the contractor for the special requirements

11. FOB Point: Destination

Baltimore, MD 21228

12a. Ordering Address:

5523 Research Park Drive, Suite 250

Baltimore, MD 21228

ATTN: Antoinette Williams

12b. Ordering Procedures:

For supplies and services, the ordering procedures, information on Blank Purchase Agreements (BPAs) are found in FAR 8.405-3.

13. Payment Address:

Williams Consulting LLC

5523 Research Park Drive, Suite 250

Baltimore, MD 21228

ATTN: Accounts Receivable

14. Warranty Provision: Not Applicable

15. Export Packing Charges: Not Applicable

16. Terms and Conditions of Rental, Maintenance, and Repair (if applicable): Not Applicable

17. Terms and Conditions of Installation (if applicable): Not Applicable

18a. Terms and Conditions of Repair Parts Indicating Date of Parts Price Lists and Any Discounts from

List Prices (if available): Not Applicable

18b. Terms and Conditions for any other services (if applicable): Not Applicable

19. List of Service and Distribution Points (if applicable): Not Applicable

20. List of Participating Dealers (if applicable): Not Applicable

21. Preventative Maintenance (if applicable): Not Applicable

22a. Special attributes such as environmental attributes (e.g. recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

22b. Section 508 Compliance for EIT: Not Applicable

23. DUNS Number: 079120877

24. UEI: CLDPGB3AAN49

25. CAGE Code: 700A4

26. Notification Regarding Registration in System for Award Management (SAM) Database:

Williams Consulting, LLC is registered with the System for Award Management.

Baltimore, MD 21228

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information

Technology Professional Services apply exclusively to IT Professional Services within the scope of this

Multiple Award Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation –

May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the

Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal

Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel.

Contractors cannot use GSA city pair contracts.

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S)

Baltimore, MD 21228

5. STOP‐WORK ORDER (FAR 52.242‐15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the

Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of

90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either:

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if:

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the

Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (May

2015)(Alternate 1-May 2014)(Deviation I-February 2007) for Firm-Fixed Price orders and FAR 52.212-4

CONTRACT TERMS AND CONDITIONS −COMMERCIAL ITEMS (May 2015)(Alternate 1- May

2014)(Deviation I-February 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec

2007) Rights in Data – General, may apply.

Baltimore, MD 21228

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or

(ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract.

Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services.

Progress payments may be authorized by the ordering activity on individual orders if appropriate.

Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

Baltimore, MD 21228

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (May 2015)(Alternate 1-May

2014)(Deviation I-February 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4

(May 2015)(Alternate 1-May 2014)(Deviation I-February 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements—

Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting

Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

Baltimore, MD 21228

SIN 54151S: DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

Labor Category IT Program Manager

Functional

Responsibilities

• Responsible for organizing, directing, and managing all aspects of contract operational support functions involving multiple complex and inter‐related project tasks that often require managing teams of contractor personnel at multiple locations.

• Provides overall direction of program activities.

• Manages and maintains contractor engagement with the senior levels of the customer’s organization.

• Consult with customer and contractor personnel to develop and review task plans and deliverables, ensuring conformance with program and project task schedules and costs and contractual obligations.

• Establishes and maintains technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates.

• Oversees the successful completion of all assigned tasks.

Minimum

Education

Bachelor’s degree, Masters Preferred

Minimum

Experience

Requires a minimum of ten (10) or more years of application development/system integration experience in a breadth of project management and/or technical roles including

Agile delivery (e.g. AgilePM/Scrum Master, Developer, Lead Developer, Business Analyst, Architect, Tester); possess an active Project Management Professional (PMP) certification and/or SCRUM Master certification; mastery of ITIL, Agile, CMMI methodologies; Expert in various software development methodologies (e.g. Agile, Waterfall, etc.)

Labor Category IT Senior Subject Matter Expert

Functional

Responsibilities

• Performs as an expert in the implementation of highly specialized, leading edge information technologies, methodologies, and software tools.

• Provides advanced technical knowledge and analysis of highly specialized applications and operational environments; high‐level functional systems analysis, design, integration, documentation, training, and implementation; and advice on complex problems.

• Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, training and presentation phases.

• Applies principles, methods, and knowledge of specific functional areas of expertise to specific task order requirements.

• Makes recommendations and advises on organization‐wide system improvements, optimization, or maintenance efforts in the following

Baltimore, MD 21228 specialties: Information Systems Architecture, Networking, Telecommunications, Automation, Communications Protocols, Risk Management/Electronic Analysis, Software, Life‐Cycle Management, Software Development Methodologies, Modeling and

Simulation.

• Provides expert‐level knowledge of best practices in multiple disciplines or practices, including Healthcare Information Technology and Management; Redesign and

Modernization of existing Information Technology systems; Business and IT

Governance; Software Development; and Performance Metrics and Monitoring.

• Provides technical direction for problem definition, analysis, requirements development and implementation for complex to extremely complex Information

Technology systems

• Presents highly technical or specialized information to a variety of audiences orally and in writing

Minimum

Education

Master’s degree

Minimum

Experience

Requires a minimum of ten (10) years of progressive experience as a Sr. business analyst/strategist, technical lead and/or senior Project Manager supporting large projects related to the individual’s subject matter expertise; Expert in various software development methodologies (e.g. Agile, Waterfall, etc.)

Labor Category IT Project Manager

Responsibilities

• Manages projects, develops and directs technical project teams through all phases and activities of the project life‐cycle process associated with major information technology systems projects.

• Determines Project goals and priorities with management, program manager and/or project sponsors.

• Creates all project planning documentation and follows all defined processes.

• Manages and communicates a clear vision of the projects objectives, and motivate the cross functional project team to achieve them; create a project environment that enables peak performance by the entire team.

• Directs/leads project teams comprised of subject matter experts, technical specialists, and support staff

• Prepares, implements, monitors, and updates the project plan. Coordinates with the business owner and upper level management to ensure the actions are consistent with the approved plan.

• Manages resource assignment and tracking to the project plan and project schedule in coordination with the line of business resource managers.

Minimum

Education

Bachelor’s degree

Minimum

Experience

Requires at least five (5) to eight (8) years of progressive experience leading and managing software development teams through the full software development life cycle; possess an active Project Management Professional (PMP) certification; mastery of ITIL, Agile, CMMI methodologies

Baltimore, MD 21228

Labor Category IT Senior Consultant

Responsibilities

• Leads SDLC functional area for a project to include: requirements development, software development or testing.

• Responsible for the overall solution design including building and testing.

• Meets with clients to determine requirements.

• Defines software, hardware and network requirements.

• Analyzes IT requirements and provides independent and objective advice on the use of IT.

• Develops agreed solutions and implementing new systems.

• Presents solutions in written or oral reports.

• Helps clients with change‐management activities.

• Purchases systems where appropriate.

• Designs, tests, installs and monitors new systems.

Minimum

Education

Bachelor’s degree

Minimum

Experience

Requires a minimum of eight (8) years of progressive experience supporting IT projects as a Business Analyst, Developer, Tester, QA Analyst, Configuration Management Analyst or

PMO Analyst; Must have experience in one or more of the following: system analysis, design and development, testing, mainframe and client server environments

Labor Category IT Consultant

Responsibilities

• Performs requirements development, software development or testing activities for a project.

• Defines software, hardware and network requirements.

• Analyzes IT requirements and provides independent and objective advice on the use of IT.

• Designs, develops, tests, installs and monitors new systems based on assigned project role.

• Prepares required SDLC documentation.

• Performs quality assurance and technical review activities.

• Helps clients with change‐management activities.

Minimum

Education

Bachelor’s degree

Minimum

Experience

Requires a minimum of four (4) years’ experience supporting projects as a

Business Analyst, Developer, Tester, QA Analyst, Configuration Management Analyst or

PMO Analyst; Must have experience in one or more of the following: system analysis, design and development, testing, mainframe and client server environments

Baltimore, MD 21228

Vendor suitability for offering services through the new Health IT SIN must be in accordance with the following laws and standards when applicable to the specific task orders, including but not limited to:

• Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH)

• The Health Insurance Portability and Accountability Act of 1996 (HIPAA)

• National Institute of Standards and Technology (NIST) Federal Information Processing Standards

(FIPS) and Special Publications

• Federal Information Security Management Act (FISMA) of 2002

1. SCOPE

a. The labor categories, prices, terms and conditions stated under Special Item Number 54151HEAL

Health Information Technology Services apply exclusively to Health IT Services within the scope of this

Multiple Award Schedule.

b. This SIN is limited to Health IT Services only. Software and hardware products are out of scope.

Hardware and software can be acquired through different Special Item Numbers on Multiple Award

Schedule (e.g. 511210, 33411).

c. This SIN provides ordering activities with access to Health IT services.

d. Health IT Services provided under this SIN shall comply with all Healthcare certifications and industry standards as applicable at the task order level.

e. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. ORDER

a. Agencies may use written orders, Electronic Data Interchange (EDI) orders, Blanket Purchase

Agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket

Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include

FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

TERMS AND CONDITIONS APPLICABLE TO HEALTH INFORMATION TECHNOLOGY

(IT) SERVICES (SPECIAL ITEM NUMBER 54151HEAL)

Baltimore, MD 21228

3. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity. All Contracts will be fully funded.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the

Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of Health IT Services must comply with the

Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts. All travel will be agreed upon with the client prior to the Contractor’s travel.

4. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS- COMMERCIAL ITEMS

(May 2015)(Alternate 1-May 2014)(Deviation I-February 2007) for Firm-Fixed Price orders and FAR

52.212-4 CONTRACT TERMS AND CONDITIONS- COMMERCIAL ITEMS (May 2015)(Alternate 1-

May 2014)(Deviation I-February 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

5. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec

2007) Rights in Data – General, may apply.

6. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite Health IT Services.

7. INDEPENDENT CONTRACTOR

All Health IT Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

8. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

Baltimore, MD 21228

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the

Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the

Contractor or its affiliates or

(ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the

Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR

9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

9. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for Health IT

Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

10. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

11. INCIDENTAL SUPPORT COSTS

Incidental support costs are not considered part of the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the

FAR.

12. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's

Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

13. DESCRIPTION OF HEALTH IT SERVICES AND PRICING

Please refer to the labor category descriptions and pricing incorporated into this GSA Pricelist.

Baltimore, MD 21228

SIN 54151HEAL: DESCRIPTION OF HEALTH IT PROFESSIONAL SERVICES

AND PRICING

Labor Category Health IT Program Manager

Functional

Responsibilities

• Responsible for organizing, directing, and managing all aspects of contract operational support functions involving multiple complex and inter‐related Health

IT project tasks that often require managing teams of contractor personnel at multiple locations.

• Provides overall direction of program activities.

• Manages and maintains contractor engagement with the senior levels of the customer’s organization.

• Consult with customer and contractor personnel to develop and review task plans and deliverables, ensuring conformance with program and project task schedules and costs and contractual obligations.

• Establishes and maintains technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates.

• Oversees the successful completion of all assigned tasks.

Minimum

Education

Bachelor’s degree, Masters Preferred

Minimum

Experience

Requires a minimum of ten (10) or more years of Health IT application development/system integration experience in a breadth of project management and/or technical roles including

Agile delivery (e.g. AgilePM/Scrum Master, Developer, Lead Developer, Business Analyst, Architect, Tester); possess an active Project Management Professional (PMP) certification and/or SCRUM Master certification; mastery of ITIL, Agile, CMMI methodologies; Expert in various software development methodologies (e.g. Agile, Waterfall, etc.)

Labor Category Senior Health IT Subject Matter Expert

Responsibilities

• Performs as an expert in the implementation of highly specialized, leading edge Health information technologies, methodologies, and software tools.

• Provides advanced technical knowledge and analysis of highly specialized Health

IT applications and operational environments; high‐level functional systems analysis, design, integration, documentation, training, and implementation; and advice on complex problems.

• Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, training and presentation phases.

• Applies principles, methods, and knowledge of specific functional areas of expertise to specific task order requirements.

• Makes recommendations and advises on organization‐wide system improvements, optimization, or maintenance efforts in the following specialties: Information Systems

Architecture, Networking, Telecommunications, Automation, Communications

Protocols, Risk Management/Electronic Analysis, Software, Life‐Cycle Management, Software Development Methodologies, Modeling and Simulation.

• Provides expert‐level knowledge of best practices in multiple disciplines or practices, including Healthcare Information Technology and Management; Redesign and

Modernization of existing Information Technology systems; Business and IT

Governance; Software Development; and Performance Metrics and Monitoring.

• Provides technical direction for problem definition, analysis, requirements development and implementation for complex to extremely complex Information

Technology systems

• Presents highly technical or specialized information to a variety of audiences orally and in writing

Baltimore, MD 21228

Minimum

Education

Bachelor’s Degree

Minimum

Experience

Requires a minimum of ten (10) years of progressive experience as a Sr. business analyst/strategist, technical lead and/or senior Project Manager supporting large Health IT projects related to the individual’s subject matter expertise; Expert in various software development methodologies (e.g. Agile, Waterfall, etc.)

Labor Category Health IT Project Manager

Responsibilities

• Manages Health IT projects, develops and directs technical project teams through all phases and activities of the project life‐cycle process associated with major information technology systems projects.

• Determines Project goals and priorities with management, program manager and/or project sponsors.

• Creates all project planning documentation and follows all defined processes.

• Manages and communicates a clear vision of the projects objectives, and motivate the cross functional project team to achieve them; create a project environment that enables peak performance by the entire team.

• Directs/leads project teams comprised of subject matter experts, technical specialists, and support staff

• Prepares, implements, monitors, and updates the project plan. Coordinates with the business owner and upper level management to ensure the actions are consistent with the approved plan.

• Manages resource assignment and tracking to the project plan and project schedule in coordination with the line of business resource managers.

Minimum

Education

Bachelor’s degree

Minimum

Experience

Requires at least five (5) to eight (8) years of progressive experience leading and managing

Health IT and software development teams through the full software development life cycle;

possess an active Project Management Professional (PMP) certification; mastery of ITIL, Agile, CMMI methodologies

Labor Category Senior Health IT Consultant

Responsibilities

• Leads SDLC functional area for a Health IT project to include: requirements development, software development or testing.

• Responsible for the overall solution design including building and testing.

• Meets with clients to determine requirements.

• Defines software, hardware and network requirements.

• Analyzes IT requirements and provides independent and objective advice on the use of Health IT.

• Develops agreed solutions and implementing new systems.

• Presents solutions in written or oral reports.

• Helps clients with change‐management activities.

• Purchases systems where appropriate.

• Designs, tests, installs and monitors new systems.

Minimum

Education

Bachelor’s degree

Baltimore, MD 21228

Experience

Requires a minimum of eight (8) years of progressive experience supporting Health IT projects as a Business Analyst, Developer, Tester, QA Analyst, Configuration Management

Analyst or PMO Analyst; Must have experience in one or more of the following: system analysis, design and development, testing, mainframe and client server environments

Labor Category Health IT Consultant

Responsibilities

• Performs requirements development, software development or testing activities for a Health IT project.

• Defines software, hardware and network requirements.

• Analyzes IT requirements and provides independent and objective advice on the use of Health IT.

• Designs, develops, tests, installs and monitors new systems based on assigned project role.

• Prepares required SDLC documentation.

• Performs quality assurance and technical review activities.

• Helps clients with change‐management activities.

Minimum

Education

Bachelor’s degree

Minimum

Experience

Requires a minimum of four (4) years’ experience supporting Health IT projects as a

Business Analyst, Developer, Tester, QA Analyst, Configuration Management Analyst or

PMO Analyst; Must have experience in one or more of the following: system analysis, design and development, testing, mainframe and client server environments

Baltimore, MD 21228

SIN 541611: DESCRIPTION OF MANAGEMENT AND FINANCIAL CONSULTING,

ACQUISITION AND GRANTS MANAGEMENT SUPPORT, AND BUSINESS

PROGRAM AND PROJECT MANAGEMENT SERVICES

Labor Category Program Manager

Functional

Responsibilities

Provides executive level oversight and management of projects to enable customers to meet mission objectives requiring integrated business solutions.

• Maintains open channels of communication with key client personnel

• Defines program vision

• Ensures that deliverables adhere to the program vision

• Reviews plans and strategies and provides input regarding feasibility, risk, and effectiveness of plans

• Works with the Program Manager and senior client staff to monitor program/project performance, quality and risks and identify potential issues and design strategies to address

• Provides industry insight

Minimum

Education

Bachelor’s degree

Minimum

Requires a minimum of ten (10) or more years of progressively executive level experience

Labor Category Senior Subject Matter Expert

Responsibilities

Subject Matter Expert with extensive knowledge in designated field or discipline whose skill set enables customers to meet mission objectives requiring integrated business solutions.

• Provides expert‐level knowledge of best practices in one or more industries, disciplines, or practices, e.g., Healthcare Policy; Healthcare Information Technology and

Management; Fraud, Waste & Abuse; Clinical Quality; Population Health and Health

Disparities; Business Process Transformation, Redesign and Modernization; Consumer

Engagement; Business and IT Governance; Software Development; and Performance

Metrics and Monitoring

• Delivers subject matter knowledge and expert advice necessary to enable customers to meet mission objectives requiring integrated business solutions

• Contributes to the execution of the project or task plan and helps assess the impact of industry trends, policy, or standard methodologies and best practices

• Conducts activities in support of the project team’s objectives; and works closely with other Subject Matter Experts or Project Managers to provide business‐related activities and services that facilitate an agency’s response to evolving requirements and legislative mandates and enable them to meet and improve mission performance requirements

• Provides subject matter strategy consulting, including research, program evaluations, survey services, data validation and analysis, reporting, stakeholder briefings, studies, analyses, scenarios/simulations, reports, business policy and regulation development assistance, and strategy formulation related to the areas of expertise

• Provides technical, managerial, and administrative direction for problem definition, analysis, requirements development and implementation for complex to extremely complex systems in the subject matter area

• Presents highly technical or specialized information to a variety of audiences orally and in writing

• Makes recommendations and advises on organization‐wide system improvements, optimization or maintenance efforts in business process re‐ engineering, workflow and process automation, process improvement, quality

Baltimore, MD 21228 control, project governance, life cycle management

Education

Master’s degree

Minimum

Experience

Requires a minimum of ten (10) years of progressive experience as a Sr. business analyst/strategist, technical lead and/or senior Project Manager supporting large projects related to the individual’s subject matter expertise. May have expert credentials or be recognized as an authority.

Labor Category Project Manager

Responsibilities

Provides project level management or strategy consulting, including research, evaluations, studies, analyses, audits, validations, reports, business policy and regulation development assistance, and strategy formulation as part of project activities.

• Manages complex, multi‐task projects from initiation through project closeout within time and budget parameters.

• Supports business‐related activities and services that facilitate an agency’s response to evolving requirements and legislative mandates and enable it to meet and improve mission performance requirements

• Responsible for staffing; project planning, execution and performance; project financials, and staff direction and oversight

• Organizes, directs, and coordinates the planning and production of all contract support activities for a project

• Manages day‐to‐day client relationship and the resolution of specific issues

• Provides guidance and direction for specific projects or sub‐tasks

• Reviews work products for completeness and adherence to customer requirements

Minimum

Education

Bachelor’s degree

Minimum

Requires at least five (5) years of progressive experience leading and managing projects.

Labor Category Senior Consultant

Responsibilities

• Provides complete and detailed senior level advice, analytical and program support in all areas of expertise necessary to enable customers to meet mission objectives requiring integrated business solutions

• Performs activities in direct support of client projects, including business process improvement, organizational/project assessment, and process modeling.

• Conducts research, assessments and analysis of policies, performance, data and tools to satisfy program requirements and create project deliverables.

• Serves as a key facilitator between multiple client and project teams to achieve objectives of complex efforts.

• Leads assigned engagement tasks to completion within scope and budget.

• Support the development of strategies for organizations seeking to modernize their business processes and recommend practical solutions that help reduce costs and improve business operations

• Document the current state, support the identification of issues, weaknesses and opportunities for improvement. Support the development of creative strategies to help our clients achieve business success

• Design and improve business processes across a variety of functional areas

• Understand and identify engagement issues. Having sound judgment to know when to

Baltimore, MD 21228 elevate these issues to senior leadership and creating timely solutions and the necessary resolution of these issues

• Develop short‐term and long‐term implementation strategies addressing a variety of client operational needs

• Develop a wide array of client deliverables including, but not limited to, requirements documents, functional design documents, status reports, client presentations, etc.

• Provides direction to lower level analysts; reviews deliverables and work products for correctness and adherence to user standards and progress in accordance with work schedules.

• Provides expert advice and assistance in support of an agency’s mission‐ oriented business functions. Prepares deliverables and presentations for colleagues, subordinates, and end‐user government or commercial representatives.

Minimum

Education

Bachelor’s degree

Minimum

Requires a minimum of eight (8) years of experience with management consulting

Labor Category Consultant

Responsibilities

• Provides complete and detailed advice and assistance in all areas of expertise necessary to enable customers to meet mission objectives requiring integrated business solutions

• Supports the execution of specific project tasks within time and budget parameters

• Supports business‐related analytic activities and services that facilitate an agency’s response to evolving requirements and legislative mandates and enable it to meet and improve mission performance requirements

• Supports customers with evaluations, studies, analyses, and reviews; provides input to scenarios/simulations, reports, business policy and regulation development assistance, strategy formulation, and expert witness services

• Leads in the elicitation and development of system functional, non‐ functional, and operations requirements

• Works as a liaison among stakeholders to elicit, analyze, communicate, and validate requirements and business processes.

• May provide survey services, using a variety of methodologies, including survey planning, design, and development; survey administration; data validation and analysis; reporting; and stakeholder briefings.

• Provides expert advice and assistance in support of an agency’s mission‐ oriented business functions. Prepares deliverables and presentations for colleagues, subordinates, and end‐user government or commercial representatives

Minimum

Education

Bachelor’s degree

Minimum

Requires a minimum of four (4) years of progressive experience supporting projects.