MAS - Tripoint Solutions, LLC - GS35F215CA

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service Authorized Federal Supply Schedule FSS Price List

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSAAdvantage!® is: https://www.GSAAdvantage.gov.

SCHEDULE TITLE: Multiple Award Schedule

FSC Classes/Product and Service Codes:

· DA01 IT and Telecom – Business Application/Application Development Support Services (Labor)

· DB01 IT and Telecom - High Performance Computing (HPC) Support Services (Labor)

· DB02 IT and Telecom - Compute Support Services, Non-HPC (Labor)

· DC01 IT and Telecom - Data Center Support Services (Labor)

· DD01 IT and Telecom - Service Delivery Support Services: ITSM, Operations Center, Project/PM (Labor)

· DE01 IT and Telecom - End User: Help Desk; Tier1-2, Workspace, Print, Productivity Tools (Labor)

· DE02 IT and Telecom - Mobile Device Support Services (Labor)

· DE10 IT and Telecom - End User As A Service: Help Desk; Tier 1-2, Workspace, Print, Productivity Tools

· DF01 IT and Telecom - IT Management Support Services (Labor)

· DG01 IT and Telecom - Network Support Services (Labor)

· DH01 IT and Telecom - Platform Support Services: Database, Mainframe, Middleware (Labor)

· DJ01 IT and Telecom - Security And Compliance Support Services (Labor)

· DK01 IT and Telecom - Storage Support Services (Labor)

CONTRACT NUMBER: GS35F215CA

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at: http://fss.gsa.gov/.

CONTRACT PERIOD: April 1, 2015 - March 31, 2025

Phone number: 443.871.8818 E-Mail: jackgardiner@mretec.com

CONTRACTOR’S ADMINISTRATION SOURCE: Jack Gardiner, President

BUSINESS SIZE: Small Business

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)/NAICS

SIN DESCRIPTION

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

SIN LOWEST HOURLY RATE

1c. HOURLY RATES (Services only):

Labor Category Descriptions, including experience, functional responsibilities and education requirements follow.

2. MAXIMUM ORDER*:

SIN Maximum Order

3. MINIMUM ORDER:

Minimum dollars per order is $100.00.

4. GEOGRAPHIC COVERAGE:

Domestic

5. POINT(S) OF PRODUCTION:

3256 Harness Creek Rd., Annapolis, MD, 21403

6. DISCOUNT FROM LIST PRICES:

Prices listed are net, discounts have been deducted and the industrial funding fee has been added

7. QUANTITY DISCOUNT(S):

· 0.5% for order amounts greater than $500,000;

· 1.0% for order amounts greater than $1,000,000;

· 1.5% for order amounts greater than $1,500,000;

· 2.0% for order amounts greater than $2,000,000.

8. PROMPT PAYMENT TERMS:

.5% 10 days, Net 30

9. FOREIGN ITEMS:

N/A

10a. TIME OF DELIVERY:

Negotiated at the task order level.

10b. EXPEDITED DELIVERY:

Items available for expedited delivery are noted in this price list (none). Agencies can contact the Contractor’s representative to request expedited delivery.

10c. OVERNIGHT AND 2-DAY DELIVERY:

N/A

10d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

11. FOB POINT:

Destination

12a. ORDERING ADDRESS:

3256 Harness Creek Rd., Annapolis, MD, 21403

12b. ORDERING PROCEDURES: Ordering activities shall use the ordering procedures described in Federal Acquisition Regulation 8.405-3 when placing an order or establishing a BPA for supplies or services. The ordering procedures, information on Blanket Purchase Agreements (BPA’s) and a sample BPA can be found at the GSA/FSS Schedule Homepage (fss.gsa.gov/schedules).

13. PAYMENT ADDRESS:

3256 Harness Creek Rd., Annapolis, MD, 21403

14. WARRANTY PROVISION:

N/A

15. EXPORT PACKING CHARGES:

N/A

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR:

N/A

17. TERMS AND CONDITIONS OF INSTALLATION:

N/A

18a. TERMS AND CONDITIONS OF REPAIR PARTS:

N/A

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES:

N/A

19. LIST OF SERVICE AND DISTRIBUTION POINTS:

N/A

20. LIST OF PARTICIPATING DEALERS:

N/A

21. PREVENTIVE MAINTENANCE:

N/A

22a. SPECIAL ATTRIBUTES:

N/A

22b. Section 508 Compliance:

The EIT standard can be found at: www.Section508.gov/.

22. UNIQUE ENTITY IDENTIFIER (UEI) NUMBER:

MXUTJ6SADG37

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM) DATABASE: Contractor has an Active Registration in the SAM database.

Labor Category Descriptions

SIN 54151HACS

Penetration Tester I Function/Responsibility Penetration Tester I (PT-I) possesses basic knowledge of industry-standard penetration testing components and processes including: reconnaissance, scanning, ranking/scoring vulnerabilities, selecting targets for exploit, escalation of privilege, removal of exploits/restoration of exploited targets, and reporting. Has knowledge of at least one penetration testing application or process.

Under direction of senior level penetration testers, performs penetration testing activities, prepares data, and provides inputs for technical reports.

Minimum Education Associate's Degree in computer science or a Technical Discipline.

Minimum Experience 0 years

Penetration Tester II Function/Responsibility Penetration Tester II (PT-II) possesses advanced knowledge of industry-standard penetration testing components and processes including: reconnaissance, scanning, ranking/scoring vulnerabilities, selecting targets for exploit, escalation of privilege, removal of exploits/restoration of exploited targets, and reporting. Has knowledge of at least one penetration testing application or process.

Performs penetration testing activities with minimal direction from senior level penetration testers. Performs preliminary analysis of testing results and assists with the preparation of technical reports.

Minimum Education Associate's Degree in computer science or a Technical Discipline.

Minimum Experience Minimum of 2 years of experience directly involved in applying penetration testing techniques or applications.

Penetration Tester III Function/Responsibility Penetration Tester III (PT-III) possesses complete knowledge of industry-standard penetration testing components and processes including: reconnaissance, scanning, ranking/scoring vulnerabilities, selecting targets for exploit, escalation of privilege, removal of exploits/restoration of exploited targets, and reporting. Has knowledge of at least two penetration testing applications or processes.

Performs penetration testing activities without direction from senior level penetration testers. Prepares Rules of Engagement document, plans all activities, and provides direction to junior level penetration testers. Performs final analysis of testing results and prepares technical reports.

Minimum Education Bachelor's Degree in computer science or a Technical Discipline.

Minimum Experience Minimum of 5 years of experience directly involved in applying penetration testing techniques or applications.

Penetration Tester IV Function/Responsibility Penetration Tester IV (PT-IV) possesses complete knowledge of industry-standard penetration testing components and processes including: reconnaissance, scanning, ranking/scoring vulnerabilities, selecting targets for exploit, escalation of privilege, removal of exploits/restoration of exploited targets, and reporting. Has knowledge of at least three penetration testing application or process.

Directs all penetration testing activities. Prepares/approves: a) Rules of Engagement document, b) all penetration testing activities/schedules, c) Final Reports. Provides direction to junior level penetration testers.

Minimum Education Bachelor's Degree in computer science or a Technical Discipline.

Minimum Experience Minimum of 8 years of experience directly involved in applying penetration testing techniques or applications.

Security Analyst I Function/Responsibility Security Analyst I (SECA-I) possesses basic knowledge of one or more cybersecurity concept or functional area such as: Confidentiality, Integrity, Availability; security architecture, security audit, system categorization, security policies, risk assessments, vulnerability assessments, regulatory/risk management frameworks, continuous monitoring, configuration management, access controls, identity management, intrusion detection, incident response, business continuity planning, disaster recovery procedures, or cyber forensics.

Under direction of senior level Security Analysts or Project Managers, performs cybersecurity-related activities within their knowledge area, prepares data, and provides inputs for technical reports.

Minimum Education Associate's Degree in computer science or a Technical Discipline.

Minimum Experience 0 years

Security Analyst II Function/Responsibility Security Analyst II (SECA-II) possesses knowledge of three or more cybersecurity concepts or functional areas such as: Confidentiality, Integrity, Availability; security architecture, security audit, system categorization, security policies, risk assessments, vulnerability assessments, regulatory/risk management frameworks, continuous monitoring, configuration management, access controls, identity management, intrusion detection, incident response, business continuity planning, disaster recovery procedures, or cyber forensics.

Under direction of senior level Security Analysts or Project Managers, performs cybersecurity-related activities within their knowledge area, prepares data and technical reports.

Minimum Education Associate's Degree in computer science or a Technical Discipline.

Minimum Experience Minimum of 2 years of experience performing security analyst roles or functions.

Security Analyst III Function/Responsibility Security Analyst III (SECA-III) possesses knowledge of five or more cybersecurity concepts or functional areas or holds cybersecurity certification in a knowledge area such as: Confidentiality, Integrity, Availability; security architecture, security audit, system categorization, security policies, risk assessments, vulnerability assessments, regulatory/risk management frameworks, continuous monitoring, configuration management, access controls, identity management, intrusion detection, incident response, business continuity planning, disaster recovery procedures, or cyber forensics.

Performs cybersecurity activities with direction from senior level Security Analysts or Project Managers. Prepares relevant documents, plans all activities, and provides direction to junior level Security Analysts within their knowledge area.

Minimum Education Bachelor's Degree in computer science or a Technical Discipline.

Minimum Experience Minimum of 5 years of experience performing security analyst roles or functions

Security Analyst IV Function/Responsibility Security Analyst IV (SECA-IV) possesses extensive knowledge of cybersecurity concepts or functional areas or holds cybersecurity certification in a knowledge area such as: Confidentiality, Integrity, Availability; security architecture, security audit, system categorization, security policies, risk assessments, vulnerability assessments, regulatory/risk management frameworks, continuous monitoring, configuration management, access controls, identity management, intrusion detection, incident response, business continuity planning, disaster recovery procedures, or cyber forensics.

Provides direction for all cybersecurity analysis activities. Prepares and plans all activities and provides direction to Security Analysts I-III.

Minimum Education Bachelor's Degree in computer science or a Technical Discipline.

Minimum Experience Minimum of 8 years of experience performing security analyst roles or functions

SIN 54151S

Field Service Engineer Function/Responsibility Field Service Engineer (FSE) must be open and approachable and demonstrate solid communication skills, both oral and written. Possesses a strong electrical technical and or mechanical problem-solving mentality and exceptional product knowledge. Participates in the training and development of junior level technical staff. Works on special IT projects as defined by the task order level statement of work. Proficient on servicing both the Trace and X-Ray product lines. Consistently uses his extensive experience and reasoning to plan and accomplish goals. Determines and recommends which products or services best fit the customers' needs. Looks for common-mode problem occurrences and seeks to resolve, both independently and with the aid of others. Uses MS Word, Excel, and Power Point to provide information summaries as required.

Troubleshoots, services, installs (deploys) and repairs IT equipment at customer sites. Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files. Provide assistance to the Technical Support staff. Conducts follow up calls with the customer to check system status. Perform server OS, proprietary software and other applications' installation, configuration, and updates. Perform detection tests, equipment installation and removal. Possess the ability to read CAD drawings and other architectural drawings.

Minimum Education Associate's Degree or 5 years of related experience is required. Equivalence achieved through comparative work and life experience is acceptable. Computer literacy, competency in use of all programs within MS Office Suite and aptitude for learning specialized IT software programs.

Minimum Experience Minimum of 5 years of experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment.

Technical and Customer Support Representative I Function/Responsibility Provides comprehensive technical support to customers and FSE's regarding the operation, troubleshooting, service, and repair of equipment. Conducts follow-up calls with the customer to check system status. Provides various back-up support activities as required, which may include but are not limited to, compilation of data, data entry tasks, publication of reports, Field Service Report (FSR) review, etc. Comprehensively documents within the database, the details of the call such that his peers may review the file and continue the support effort should additional time and continued dialog be required to close the call.

Minimum Education Associate's Degree in Engineering, IT or related concentration or 1 year of related experience is required. Equivalence achieved through comparative work, life, or U.S Government Department of Defense (DOD) experience is acceptable. Computer literacy, competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs. DOD experience must be documented by form DD214 or U.S. Government issued certifications or diplomas.

Minimum Experience Minimum of 3 years of experience directly involved in troubleshooting and or field repair of electrical and or electronic systems and or computer hardware.

Technical and Customer Support Representative II Function/Responsibility Provides comprehensive technical support to customers and FSE's regarding the operation, troubleshooting, service, and repair of equipment. Conducts follow-up calls with the customer to check system status. Provides various back-up support activities as required, which may include but are not limited to, compilation of data, data entry tasks, publication of reports, Field Service Report (FSR) review, etc. Comprehensively documents within the database, the details of the call such that his peers may review the file and continue the support effort should additional time and continued dialog be required to close the call.

Minimum Education Associate's Degree in Engineering, IT or related concentration or 5 years of related experience is required. Equivalence achieved through comparative work, life, or U.S Government Department of Defense (DOD) experience is acceptable. Computer literacy, competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs. DOD experience must be documented by form DD214 or U.S. Government issued certifications or diplomas.

Minimum Experience Minimum of 5 years of experience directly involved in troubleshooting and or field repair of electrical and or electronic systems and or computer hardware.

Technical and Customer Support Representative III Function/Responsibility Provides comprehensive technical support to customers and FSE's regarding the operation, troubleshooting, service, and repair of equipment. Conducts follow-up calls with the customer to check system status. Provides various back-up support activities as required, which may include but are not limited to, compilation of data, data entry tasks, publication of reports, Field Service Report (FSR) review, etc. Comprehensively documents within the database, the details of the call such that his peers may review the file and continue the support effort should additional time and continued dialog be required to close the call.

Minimum Education Associate's Degree in Engineering, IT or related concentration or 6 years of related experience is required. Equivalence achieved through comparative work, life, or U.S Government Department of Defense (DOD) experience is acceptable. Computer literacy, competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs. DOD experience must be documented by form DD214 or U.S. Government issued certifications or diplomas.

Minimum Experience Minimum of 8 years of experience directly involved in troubleshooting and or field repair of electrical and or electronic systems and or computer hardware.

Information Technology Specialist Schedule Servicer Function/Responsibility The IT Service Scheduler is responsible for tracking and dispatching routine and scheduled service as required within each customer requested locations. Requires the ability to conceptualize and implement an effective and cost-effective method of providing routine service activity. Assigns tasks to company and affiliated field engineers while balancing the needs of the customer with available resources in each region to meet the required service plans. Anticipates and prepares for future needs while meeting current or immediate requirements for service. Has excellent written and oral communication skills, works well in a team-oriented environment, and provides guidance to junior level personnel within the department. Shift work and overtime outside the normal work day is required.

Minimum Education Associate's Degree in Information Technology or related business concentration or 5 years of related experience is required. Equivalence achieved through comparative work and life experience is acceptable. Computer literacy, competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.

Minimum Experience Minimum of 2 years of experience directly involved support and scheduling.

Information Technology Service Order Processor Function/Responsibility The Service Order Processor is responsible for maintaining the activity for various reports. Interfaces with Technical Support and Field Technicians to facilitate the customer’s process. Update commissioning files and other records in the Service Database. Broadcast daily reports to key internal personnel. Coordinate closing Service Reports.

Minimum Education Associate's Degree in Information Technology or related business concentration or 5 years of related experience is required. Equivalence achieved through comparative work and life experience is acceptable. Computer literacy, competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.

Minimum Experience Minimum of 5 years of experience directly involved support and order processing.

Program Manager Function/Responsibility The Program Manager must be open and approachable and demonstrate solid communication skills, both oral and written. Possesses strong problem solving, program and cost management experience. Participates in the recruiting, selection, training and development of the technical and support staff. Willingness to work on special projects, some of high visibility.

Minimum Education Bachelor’s Degree or 7 years of related experience is required. Computer literacy, competency with MS Office Suite and aptitude for learning specialized software programs.

Minimum Experience Minimum of 5 years of experience as a program manager Direct management experience recruiting and maintaining a widely dispersed technical staff Experience with program management methodologies and cost management Experienced overseeing programs with a comprehensive background in IT development and maintenance

Information Technology Operations Analyst Function/Responsibility Operations Analyst is responsible for managing, tracking, and resolving day-to-day service delivery requirements across the Americas. Requires the ability to conceptualize and implement effective cost and service methods. Anticipates and prepares for future needs while meeting current or immediate requirements for service. Supports company operations by providing the information reqi1ired to balance the needs of the organization with available manpower and resources. Has excellent written and oral communication skills, works well in a team-oriented environment, and has the ability to work effectively with executives, peers, and junior level personnel.

Minimum Education Bachelor's Degree, or equivalence achieved through comparative work and life experience acceptable. Experience: A minimum of 3 years of experience, as an analyst in a related field Minimum Experience Customer focus and teamwork.

Excellent written and oral communication skills diplomacy, and negotiation skills Excellent organizational, communication and interpersonal skills Excellent customer service skills and the ability to handle stressful situations Self-motivated, reliable, and accountable individual Experience working in an SAP operating or similar environment Strong background and skill level with MS Office and MS Excel and an aptitude for learning specialized software programs Working with associated cost accounting systems

Substitution Chart

Substitution Methodology:

Due to the availability or limitation of education, occasionally substitution of experience as referenced below for a professional labor type with additional years of experience will be provided to the Federal Agency when responding to their IT requirements and it is solely the acquiring agency’s determination, if the substitution is considered acceptable prior to an award. One year of experience shall substitute for one year of education. For example, an employee with no degree may meet the requirement of a Bachelor’s degree by utilizing 4 years of experience. An employee with an Associate's degree may meet the requirement of a Bachelor’s degree by utilizing their Associate's plus two years of experience. Master's degree requirement may be met by utilizing 6 years of experience if no degree; an Associate's plus 4 years of experience; or a Bachelor’s degree plus 2 years of experience. PhD requirements may be met with 8 years of experience with no degree; an Associate’s degree plus 6 years of experience; a Bachelor’s degree plus 4 years of experience; or a Master’s degree plus 2 years of experience. Substitution between education and experience is at the discretion of the ordering agency and applies to all positions.

Price List