MAS - Devcare Solutions, LTD. - GS35F209GA

DevCare Solutions Page 1

GSA Schedule Contract: GS35F209GA

GENERAL SERVICES ADMINISTRATION

AUTHORIZED

INFORMATION TECHNOLOGY SCHEDULE PRICELIST

GENERAL PURPOSE COMMERCIAL INFORMATION

TECHNOLOGY EQUIPMENT, SOFTWARE AND SERVICES

MULTIPLE AWARD SCHEDULE (MAS)

SIN: 54151S - Information Technology Professional Services

DevCare Solutions 131 N High St, Suite 640

Columbus, OH 43215 www.devcare.com

Business Size: Small

General Services Administration Federal Acquisition Service

Contract Number: GS35F209GA

Period Covered by Contract: 02/02/2017 to 02/01/2022 Products and ordering information in this Authorized FSS Information Technology Schedule Pricelist are also available on the GSA Advantage! System. Agencies can browse GSA Advantage! Through http://www.gsaadvantage.gov http://www.devcare.com/ http://www.gsaadvantage.gov/

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TABLE OF CONTENTS

PAGE

Information for Ordering Activities

USA Commitment to Promote Small Business Participation Procurement Programs

Suggested BPA Format

Basic Guidelines for Using Contractor Team Agreements

Terms and Conditions Applicable to Information Technology (IT) Professional

Services (Special Item Number 54151S)

DevCare Solutions Labor Category Qualifications

DevCare Solutions Labor Categories and

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INFORMATION FOR ORDERING ACTIVITIES

APPLICABLE TO ALL SPECIAL ITEM NUMBERS

SPECIAL NOTICE TO AGENCIES: Small Business Participation

Small Business Administration (SBA) strongly supports the participation of small business concerns in the

Federal Acquisition Service. To enhance Small Business Participation SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be placed against the Federal

Supply Schedules, and to report accomplishments against these goals.

For orders exceeding the micropurchase threshold, FAR 8.404 requires agencies to consider the catalogs/pricelists of at least three schedule contractors or consider reasonably available information by using the GSA Advantage! on-line shopping service (www.gsaadvantage.gov). The catalogs/pricelists, GSA Advantage! and the Federal Acquisition Service Home Page (www.gsa.gov/fas) contain information on a broad array of products and services offered by small business concerns.

This information should be used as a tool to assist ordering activities in meeting or exceeding established small business goals. It should also be used as a tool to assist in including small, small disadvantaged, and women-owned small businesses among those considered when selecting pricelists for a best value determination.

For orders exceeding the micropurchase threshold, customers are to give preference to small business concerns when two or more items at the same delivered price will satisfy their requirement.

When Authorized Dealers are allowed by the Contractor to bill ordering activities and accept payment, the order and/or payment must be in the name of the Contractor, in care of the Authorized Dealer.

1. Geographic Scope of Contract

The geographic scope of this contract is the 48 contiguous states, the District of Columbia, Alaska, Hawaii, the U.S. territories and commonwealths.

2. DevCare Solutions’ Ordering Address and Payment Information

DevCare Solutions

131 N High St, Suite 640

Columbus, OH 43215

Phone (614) 221-2277 Fax (614) 867-9367

Email: info@devcare.com

a. Payment Information:

1) Payment may be made by mail to the above ordering address. For wire transfers and

ACH, refer to the invoice for bank account information.

http://www.gsa.gov/fas) mailto:info@devcare.com

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2) DevCare Solutions will accept credit cards for payments equal to or less than the micro-purchase threshold for oral or written delivery orders. Credit cards will be acceptable for payment above the micro-purchase threshold. In addition, bank account information for wire transfer payments will be shown on the invoice.

3. Liability for Injury or Damage

DevCare Solutions shall not be liable for any injury to Government personnel or damage to Government property arising from the use of equipment maintained by DevCare Solutions, unless such injury or damage is due to the fault or negligence of DevCare Solutions.

4. Statistical Data for Government Ordering Office Completion of Standard Form 279

Block 9: G. Order/Modification under Federal Schedule Contract Block 16: Data Universal Numbering System (DUNS): 608911348 Block 30: Type of Contractor - Small Business

Block 31: Woman-Owned Small Business - Yes

Block 37: Taxpayer Identification Number (TIN): 20-2761086

4a. CAGE Code: 6QT43

4b. DevCare Solutions is registered with the Central Contractor Registration Database.

5. FOB Destination

To be determined by individual delivery order.

6. Schedule

a. Time of Delivery : DevCare Solutions shall deliver to destination within the number of calendar days after receipt of order (ARO), as set forth below:

SPECIAL ITEM NUMBER DELIVERY TIME (Days ARO) 54151S As specified in Task Orders

b. Urgent Requirements: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering agency, agencies are encouraged, if time permits, to contact DevCare Solutions for the purpose of obtaining accelerated delivery.

DevCare Solutions shall reply to the inquiry within three (3) workdays after receipt. DevCare Solutions shall confirm (telephonic replies in writing.) If DevCare Solutions offers an accelerated delivery time acceptable to the ordering agency, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

7. Discount

Prices shown are NET Prices; Basic Discounts have been deducted.

a. Prompt Payment: 1% – Net 20 days from receipt of invoice or date of acceptance, whichever is later.

b. Quantity: None

c. Dollar Volume: 1.5% > $500,000

d. Government Educational Institutions: Offered the same discount as all other Government customers

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8. Trade Agreements Act of 1979, as amended

All items are U.S. made end products, designated country end products, Caribbean Basin country end products, Canadian end products, or Mexican end products as defined in the Trade Agreements Act of

1979, as amended.

9. Statement Concerning Availability of Export Packing

Not Applicable.

10. Small Requirements

The minimum dollar value of orders to be issued is $100.00.

11. Maximum Order (All dollar amounts are exclusive of any discount for prompt payment.)

a. The Maximum Order value for the following Special Item Numbers (SINs) is $500,000:

Special Item Number 54151S–Information Technology Professional Services

12. Ordering Procedures for Federal Supply Schedule Contracts

Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an order or establishing a BPA for supplies or services. These procedures apply to all schedules.

a. FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work.

b. FAR 8.405-2 Ordering procedures for services requiring a statement of work.

13. Federal Information Technology/Telecommunication Standards Requirements

Ordering activities acquiring products from this Schedule must comply with the provisions of the Federal Standards Program, as appropriate (reference: NIST Federal Standards Index). Inquiries to determine whether or not specific products listed herein comply with Federal Information Processing Standards (FIPS) or Federal Telecommunication Standards (FED-STDS), which are cited by ordering offices, shall be responded to promptly by DevCare Solutions.

13.1 Federal Information Processing Standards Publications (FIPS Pubs)

Information technology products under this Schedule that do not conform to Federal Information Processing Standards (FIPS) should not be acquired unless a waiver has been granted in accordance with the applicable “FIPS Publication.” Federal Information Processing Standards Publications (FIPS PUBS) are issued by the U.S. Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to the National Security Act. Information concerning their availability and applicability should be obtained from the National Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, Virginia 22161. FIPS PUBS include voluntary standards when these are adopted for Federal use.

Individual orders for FIPS PUBS should be referred to the NTIS Sales Office, and orders for subscription service should be referred to the NTIS Subscription Officer, both at the above address, or telephone number (703) 487-4650.

13.2 Federal Telecommunication Standards (FED-STDS)

Telecommunication products under this Schedule that do not conform to Federal Telecommunication

Standards (FED-STDS) should not be acquired unless a waiver has been granted in accordance with the applicable “FED-STD.” Federal Telecommunication Standards are issued by the U.S. Department of

Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act.

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Ordering information and information concerning the availability of FED-STDS should be obtained from the GSA, Federal Supply Service, Specification Section, 470 East L’Enfant Plaza, Suite 8100, SW, Washington, DC 20407, telephone number (202) 619-8925. Please include a self-addressed mailing label when requesting information by mail. Information concerning their applicability can be obtained by writing or calling the U.S. Department of Commerce, National Institute of Standards and Technology, Gaithersburg, MD 20899, telephone number (301) 975-2833.

14. Contractor Tasks/Special Requirements (C-FSS-370) (NOV 2003)

a. Security Clearances: The Contractor may be required to obtain/possess varying levels of security clearances in the performance of orders issued under this contract. All costs associated with obtaining/possessing such security clearances should be factored into the price offered under the Multiple Award Schedule.

b. Travel: The Contractor may be required to travel in performance of orders issued under this contract. Allowable travel and per diem charges are governed by Pub .L. 99-234 and FAR Part 31, and are reimbursable by the ordering agency or can be priced as a fixed price item on orders placed under the Multiple Award Schedule. Travel in performance of a task order will only be reimbursable to the extent authorized by the ordering agency. The Industrial Funding Fee does NOT apply to travel and per diem charges.

c. Certifications, Licenses and Accreditations: As a commercial practice, the Contractor may be required to obtain/possess any variety of certifications, licenses and accreditations for specific FSC/service code classifications offered. All costs associated with obtaining/ possessing such certifications, licenses and accreditations should be factored into the price offered under the

Multiple Award Schedule program.

d. Insurance: As a commercial practice, the Contractor may be required to obtain/possess insurance coverage for specific FSC/service code classifications offered. All costs associated with obtaining/possessing such insurance should be factored into the price offered under the Multiple

Award Schedule program.

e. Personnel: The Contractor may be required to provide key personnel, resumes or skill category descriptions in the performance of orders issued under this contract. Ordering activities may require agency approval of additions or replacements to key personnel.

f. Organizational Conflicts of I nterest: Where there may be an organizational conflict of interest as determined by the ordering agency, the Contractor’s participation in such order may be restricted in accordance with FAR Part 9.5.

g. Documentation/ Standards: The Contractor may be requested to provide products or services in accordance with rules, regulations, Office of Management and Budget (OMB) orders, standards and documentation as specified by the agency’s order.

h. Data/ Deliverable Requirements: Any required data/deliverables at the ordering level will be as specified or negotiated in the agency’s order.

i. Government-Furnished Property: As specified by the agency’s order, the Government may provide property, equipment, materials or resources as necessary.

j. Availability of Funds: Many Government agencies’ operating funds are appropriated for a specific fiscal year. Funds may not be presently available for any orders placed under the contract or any option year. The Government’s obligation on orders placed under this contract is contingent upon the availability of appropriated funds from which payment for ordering purposes can be

DevCare Solutions Page 7 made. No legal liability on the part of the Government for any payment may arise until funds are available to the ordering Contracting Officer.

15. Contract Administration For Ordering Activities

Any ordering activity, with respect to any one or more delivery orders placed by it under this contract, may exercise the same rights of termination as might the GSA Contracting Officer under provisions of

FAR 52.212-4, paragraphs (l) Termination for the ordering activity’s convenience, and (m) Termination for Cause.

16. GSA Advantage!

GSA Advantage! is an on-line, interactive electronic information and ordering system that provides on-line access to vendors' schedule prices with ordering information. GSA Advantage! will allow the user to perform various searches across all contracts including, but not limited to:

(1) Manufacturer

(2) Manufacturer's Part Number; and

(3) Product categories.

Agencies can browse GSA Advantage! by accessing the Internet World Wide Web utilizing a browser (ex.:

NetScape). The Internet address is http://www.gsaadvantage.gov.

17. Purchase of Open Market Items

NOTE: Open Market Items are also known as incidental items, noncontract items, non-Schedule items, and items not on a Federal Supply Schedule contract. ODCs (Other Direct Costs) are not part of this contract and should be treated as open market purchases. Ordering Activities procuring open market items must follow FAR 8.402(f).

For administrative convenience, an ordering activity contracting officer may add items not on the Federal Supply Multiple Award Schedule (MAS) -- referred to as open market items -- to a Federal Supply

Schedule blanket purchase agreement (BPA) or an individual task or delivery order, only if-

(1) All applicable acquisition regulations pertaining to the purchase of the items not on the Federal

Supply Schedule have been followed (e.g., publicizing (Part 5), competition requirements (Part

6), acquisition of commercial items (Part 12), contracting methods (Parts 13, 14, and 15), and small business programs (Part 19));

(2) The ordering activity contracting officer has determined the price for the items not on the Federal Supply Schedule is fair and reasonable;

(3) The items are clearly labeled on the order as items not on the Federal Supply Schedule; and

(4) All clauses applicable to items not on the Federal Supply Schedule are included in the order.

18. Contractor Commitments, Warranties and Representations

a. For the purpose of this contract, commitments, warranties and representations include, in addition to those agreed to for the entire schedule contract:

(1) Time of delivery/installation quotations for individual orders.

(2) Technical representations and/or warranties of products concerning performance, total system performance and/or configuration, physical, design and/or functional characteristics and capabilities of a product/equipment/ service/software package submitted in response to requirements which result in orders under this schedule contract.

(3) Any representations and/or warranties concerning the products made in any literature, description, drawings and/or specifications furnished by DevCare Solutions.

b. The above is not intended to encompass items not currently covered by the GSA Schedule contract.

http://www.gsaadvantage.gov/

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19. Overseas Activities

The terms and conditions of this contract shall apply to all orders for installation, maintenance and repair of equipment in areas listed in the pricelist outside the 48 contiguous states, the District of Columbia, Alaska, Hawaii, the U.S. territories and commonwealths.

Upon the request of DevCare Solutions, the Government may provide logistics support, as available, in accordance with all applicable Government regulations. Such Government support will be provided on a reimbursable basis, and will only be provided to DevCare Solutions technical personnel whose services are exclusively required for the fulfillment of the terms and conditions of this contract.

20. Blanket Purchase Agreements (BPAs)

The use of BPAs under any schedule contract to fill repetitive needs for supplies or services is allowable.

BPAs may be established with one or more schedule contractors. The number of BPAs to be established is within the discretion of the ordering activity establishing the BPA and should be based on a strategy that is expected to maximize the effectiveness of the BPA(s). Ordering activities shall follow FAR 8.405-3 when creating and implementing BPA(s).

21. Contractor Team Arrangements

Contractors participating in contractor team arrangements must abide by all terms and conditions of their respective contracts. This includes compliance with Clauses 552.238-74, Industrial Funding Fee and

Sales Reporting, i.e., each contractor (team member) must report sales and remit the IFF for all products and services provided under its individual contract.

22. Installation, Deinstallation, Reinstallation

The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the United States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall received less than the prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services.

For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract. However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirement of the

Davis-Bacon Act applies.

The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, deinstallation, and reinstallation services under SIN 132-8.

23. Section 508 Compliance

DevCare Solutions will comply with Section 508 as specified in each individual delivery order. The

Electronic and Information Technology (EIT) standard can be found at: www.section508.gov/.

24. Prime Contractor Ordering From Federal Supply Schedules

Prime Contractors (on cost reimbursement contracts) placing orders under Federal Supply Schedules, on behalf of an ordering activity, shall follow the terms of the applicable schedule and authorization and include with each order:

(a) A copy of the authorization from the ordering activity with whom the contractor has the prime contract (unless a copy was previously furnished to the Federal Supply Schedule contractor); and http://www.section508.gov/

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(b) The following statement: This order is placed under written authorization from dated

. In the event of any inconsistency between the terms and conditions of this order and those of your Federal Supply Schedule contract, the latter will govern.

25. Insurance-Work on a Government Installation (JAN 1997) (FAR 52.228-5)

(a) The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.

(b) Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective—

(1) For such period as the laws of the State in which this contract is to be performed prescribe; or

(2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer, whichever period is longer.

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require work on a Government installation and shall require subcontractors to provide and maintain the insurance required in the Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all subcontractors' proofs of required insurance, and shall make copies available to the Contracting Officer upon request.

26. Software Interoperability

Offerors are encouraged to identify within their software items any component interfaces that support open standard interoperability. An item’s interface may be identified as interoperable on the basis of participation in a Government agency-sponsored program or in an independent organization program. Interfaces may be identified by reference to an interface registered in the component registry located at http://www.core.gov.

http://www.core.gov/

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USA COMMITMENT TO PROMOTE SMALL BUSINESS

PARTICIPATION PROCUREMENT PROGRAMS

PREAMBLE

DevCare Solutions provides commercial products and services to the Federal Government. We are committed to promoting participation of small, small disadvantaged and women-owned small businesses in our contracts. We pledge to provide opportunities to the small business community through reselling opportunities, mentor-protégé programs, joint ventures, teaming arrangements, and subcontracting.

COMMITMENT

To actively seek and partner with small businesses.

To identify, qualify, mentor and develop small, small disadvantaged and women-owned small businesses by purchasing from these businesses whenever practical.

To develop and promote company policy initiatives that demonstrate our support for awarding contracts and subcontracts to small business concerns.

To undertake significant efforts to determine the potential of small, small disadvantaged and women-owned small business to supply products and services to our company.

To insure procurement opportunities are designed to permit the maximum possible participation of small, small disadvantaged, and women-owned small businesses.

To attend business opportunity workshops, minority business enterprise seminars, trade fairs, procurement conferences, etc., to identify and increase small businesses with whom to partner.

To publicize in our marketing publications our interest in meeting small businesses that may be interested in subcontracting opportunities.

We signify our commitment to work in partnership with small, small disadvantaged and women-owned small businesses to promote and increase their participation in Federal Government contracts.

To accelerate potential opportunities please contact Ram Regu by phone at: (614) 221-2277, by email at info@devcare.com, or by fax at: (614) 867-9367.

mailto:info@devcare.com

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SUGGESTED BPA FORMAT

BEST VALUE

BLANKET PURCHASE AGREEMENT

FEDERAL SUPPLY SCHEDULE

(Insert Customer Name)

In the spirit of the Federal Acquisition Streamlining Act (ordering activity) and (contractor) enter into a cooperative agreement to further reduce the administrative costs of acquiring commercial items from the General Services Administration (GSA) Federal Supply Schedule Contract(s) .

Federal Supply Schedule contract BPAs eliminate contracting and open market costs such as: search for sources; the development of technical documents, solicitations and the evaluation of offers. Teaming Arrangements are permitted with Federal Supply Schedule Contractors in accordance with Federal

Acquisition Regulation (FAR) 9.6.

This BPA will further decrease costs, reduce paperwork, and save time by eliminating the need for repetitive, individual purchases from the schedule contract. The end result is to create a purchasing mechanism for the ordering activity that works better and costs less.

Signatures

Ordering Activity Date Contractor Date

BPA Number

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(CUSTOMER NAME)

BLANKET PURCHASE AGREEMENT

Pursuant to GSA Federal Supply Schedule Contract Number GS-35F-4506G, Blanket Purchase

Agreements, DevCare Solutions agrees to the following terms of a Blanket Purchase Agreement (BPA)

EXCLUSIVELY WITH (ordering activity):

(1) The following contract items can be ordered under this BPA. All orders placed against this BPA are subject to the terms and conditions of the contract, except as noted below:

MODEL NUMBER/PART NUMBER *SPECIAL BPA DISCOUNT/PRICE

(2) Delivery:

DESTINATION DELIVERY SCHEDULE/DATES

(3) The ordering activity estimates, but does not guarantee, that the volume of purchases through this agreement will be .

(4) This BPA does not obligate any funds.

(5) This BPA expires on _ or at the end of the contract period, whichever is earlier.

(6) The following office(s) is hereby authorized to place orders under this BPA:

OFFICE POINT OF CONTACT

(7) Orders will be placed against this BPA via Electronic Data Interchange (EDI), FAX, or paper.

(8) Unless otherwise agreed to, all deliveries under this BPA must be accompanied by delivery tickets or sales slips that must contain the following information as a minimum:

(a) Name of Contractor; (b) Contract Number; (c) BPA Number; (d) Model Number or

National Stock Number (NSN); (e) Purchase Order Number; (f) Date of Purchase;

(g) Quantity, Unit Price, and Extension of Each Item (unit prices and extensions need not be shown when incompatible with the use of automated systems; provided, that the invoice is itemized to show the information); (h) Date of Shipment.

(9) The requirements of a proper invoice are specified in the Federal Supply Schedule contract.

Invoices will be submitted to the address specified within the purchase order transmission issued against this BPA.

(10) The terms and conditions included in this BPA apply to all purchases made pursuant to it. In the event of an inconsistency between the provisions of this BPA and DevCare Solutions invoice, the provisions of this BPA will take precedence.

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BASIC GUIDELINES FOR USING

“CONTRACTOR TEAM ARRANGEMENTS”

Federal Supply Schedule Contractors may use “Contractor Team Arrangements” (see FAR 9.6) to provide solutions when responding to a customer agency requirements.

These Team Arrangements can be included under a Blanket Purchase Agreement (BPA). BPAs are permitted under all Federal Supply Schedule contracts.

Orders under a Team Arrangement are subject to terms and conditions of the Federal Supply Schedule

Contract.

Participation in a Team Arrangement is limited to Federal Supply Schedule Contractors.

Customers should refer to FAR 9.6 for specific details on Team Arrangements.

Here is a general outline on how it works:

• The customer identifies their requirements.

• Federal Supply Schedule Contractors may individually meet the customer’s needs, or –

• Federal Supply Schedule Contractors may individually submit a Schedules “Team Solution” to meet the customer’s requirement.

• Customers make a best value selection

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TERMS AND CONDITIONS APPLICABLE TO INFORMATION

TECHNOLOGY (IT) PROFESSIONAL SERVICES

(SPECIAL ITEM NUMBER 54151S)

1. Scope

a. The prices, terms and conditions stated under Special Item Number 54151S — Information Technology Professional Services apply exclusively to IT Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the Government location, as agreed to by the Contractor and the ordering activity.

2. Performance Incentives I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements, under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the Contractor to specified targets. To the maximum extent practicable, ordering activity shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. Order

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks that extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. Performance of Services

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal

Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel.

Contractors cannot use GSA city pair contracts.

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5. Stop-Work Order (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause.

Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for

Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. Inspection of Services

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (MAR

2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. Responsibilities of the Contractor

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (DEC

2007) Rights in Data—General may apply.

8. Responsibilities of the Ordering Activity

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. Independent Contractor

All IT Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

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10. Organizational Conflicts of Interest

a. Definitions

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor” and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed Government contract, without some restriction on activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activity may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. Invoices

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional Services.

Progress payments may be authorized by the ordering activity on individual orders if appropriate.

Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. Payments

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (Alternate I -

OCT 2008) (Deviation I – FEB 2007), applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (Alternate I - OCT 2008) (Deviation I – FEB 2007) applies to labor-hour orders placed under this contract.

13. Resumes

Resumes shall be provided to the Contracting Officer or the user ordering activity upon request.

14. Incidental Support Costs

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. Approval of Subcontracts

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. Labor Categories and Job Descriptions

Please refer to the labor category descriptions and pricing incorporated into this GSA Pricelist.

DevCare Solutions Page 17

DEVCARE SOLUTIONS LABOR CATEGORY QUALIFICATIONS

Quality Analyst / Software Tester

MINIMUM/

GENERAL EXPERIENCE:

5 years of experience in software testing. General understanding of the Software Development Lifecycle.

FUNCTIONAL

RESPONSIBILITY:

Involves within the Software Development Lifecycle to test software applications and ensure that they meet specifications.

The software tester reports to and receives guidance and assignments from either a team leader or a project manager.

Involves in the design, development, and execution of test cases, test plans, test reports, test schedules and procedures.

MINIMUM EDUCATION:

Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline.

Sr. Quality Analyst / Sr. Software Tester

GENERAL EXPERIENCE:

8 years of experience in software testing. General understanding of the Software Development Lifecycle.

FUNCTIONAL

RESPONSIBILITY:

Involves within the Software Development Lifecycle to test software applications and ensure that they meet specifications.

The software tester reports to and receives guidance and assignments from either a team leader or a project manager.

Involves in the design, development, and execution of test cases, test plans, test reports, test schedules and procedures.

MINIMUM EDUCATION:

Bachelor's degree in Computer Science, Information Systems, DevCare Solutions Page 18

Network Admin

GENERAL EXPERIENCE:

4 years of work experience in network engineering. Under the required guidance, involving in network engineering concepts, principles, best practices and procedures of network system design, working knowledge of performance network monitoring.

FUNCTIONAL

RESPONSIBILITY:

Manages the data and Network processing to support the computer Network and software needs. Involves in computer network system design and implements network design by the installation of the necessary system software and its customization to the user’s requirements.

MINIMUM EDUCATION:

Associate’s degree in Computer Science, Information Systems, Sr. Network Admin

GENERAL EXPERIENCE:

4 years of work experience in network engineering. Under the required guidance, involving in network engineering concepts, principles, best practices and procedures of network system design, working knowledge of performance network monitoring.

FUNCTIONAL

RESPONSIBILITY:

Manages the data and Network processing to support the computer Network and software needs. Involves in computer network system design and implements network design by the installation of the necessary system software and its customization to the user’s requirements.

MINIMUM EDUCATION:

Associate’s degree in Computer Science, Information Systems, DevCare Solutions Page 19

Product Specialist 1 /Jr. CRM products

GENERAL EXPERIENCE:

1-3 years of specialized experience including: demonstrated experience with DBMS and/or CRM/Products design, system analysis, interface program design and data manipulation languages.

FUNCTIONAL

RESPONSIBILITY:

Analyzes functional business applications and design specifications for interface requirements. Develops block diagrams and logic flow charts. Translates detailed design into specifications for computer software.

MINIMUM EDUCATION:

Bachelor's degree in Computer Science, Information Systems, Product Specialist 3 /CRM products

GENERAL EXPERIENCE:

6 years of specialized experience including: demonstrated experience with DBMS and/or CRM/Products design, system analysis, interface program design and data manipulation languages. General experience includes increasing responsibilities in the development and successful outcome of interface development projects.

FUNCTIONAL

RESPONSIBILITY:

Analyzes functional business applications and design specifications for interface requirements. Identifies risks and opportunities that directly relate to each interface. Translates detailed design into specifications for computer software. Tests, debugs, and refines the computer software to produce the required product. Prepares required documentation. Enhances software to reduce operating time or improve efficiency.

MINIMUM EDUCATION:

Bachelor's degree in Computer Science, Information Systems, DevCare Solutions Page 20

Product Specialist 5 /Sr. CRM products

GENERAL EXPERIENCE:

8 years of specialized experience including: demonstrated experience with DBMS and/or CRM/Products design, system analysis, interface program design and data manipulation languages. General experience includes increasing responsibilities in the development and successful outcome of interface development projects.

FUNCTIONAL

RESPONSIBILITY:

Interfaces with project managers and clients to determine the product's future direction. Identifies risks and opportunities that directly relate to each interface. Enhances software to reduce operating time or improve efficiency. Provides technical direction to programmers to ensure program deadlines are met.

MINIMUM EDUCATION:

Bachelor's degree in Computer Science, Information Systems, Help Desk/Service Desk 3 Technician

GENERAL EXPERIENCE:

5 years of experience, of which at least three years must be specialized. Specialized experience includes: knowledge of PC operating systems, e.g., DOS, Windows, as well as networking and mail standards and work on a help desk. General experience includes information systems development and other work in the client/server field, or related fields. Demonstrated ability to communicate orally and in writing and a positive customer service attitude.

FUNCTIONAL

RESPONSIBILITY:

Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.

Serves as the initial point of contact for troubleshooting hardware/software, PC, printer, and network problems.

MINIMUM EDUCATION:

Associate's degree in Computer Science, Information Systems, DevCare Solutions Page 21

Technical Writer

GENERAL EXPERIENCE:

5 years of experience, of which at least two years must be specialized. Specialized experience includes: preparing technical documentation, which is to include researching for applicable

Government and industry documentation standards. General experience includes technical writing and documentation experience pertaining to all aspects of the application.

Demonstrated ability to work independently or under general direction.

FUNCTIONAL

RESPONSIBILITY:

Gathers, analyzes, and composes technical information. Conducts research and ensures the use of proper technical terminology.

Translates technical information into clear, readable documents to be used by technical and non-technical personnel.

MINIMUM EDUCATION:

Associate's degree in Computer Science, Information Systems, Business Analyst 1

GENERAL EXPERIENCE:

Proficient at developing business process design. 1-5 years of experience working with customers (external and/or internal) in a consulting environment, 2-4 years of experience in performing business analysis and/or process re-engineering.

FUNCTIONAL

RESPONSIBILITY:

Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization’s systems and capabilities.

MINIMUM EDUCATION:

Associate's degree in Computer Science, Information Systems, DevCare Solutions Page 22

Business Analyst 2

GENERAL EXPERIENCE:

Proficient at developing business process design. 5-9 years of experience working with customers (external and/or internal) in a consulting environment, 5-7 years of experience in performing business analysis and/or process re-engineering.

FUNCTIONAL

RESPONSIBILITY:

Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization’s systems and capabilities.

MINIMUM EDUCATION:

Bachelor's degree in Computer Science, Information Systems, Sr. Business Analyst / Business Analyst 3

GENERAL EXPERIENCE:

Proficient at developing business process design. 10+ years of experience working with customers (external and/or internal) in a consulting environment, 5+ years of experience in performing business analysis and/or process re-engineering.

FUNCTIONAL

RESPONSIBILITY:

Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization’s systems and capabilities.

MINIMUM EDUCATION:

Bachelor's degree in Computer Science, Information Systems, DevCare Solutions Page 23

Sr. Architect

GENERAL EXPERIENCE:

Ten plus (10 +) years of progressive experience in a combination of business process analysis, improvement, database modeling and design, and enterprise systems development and implementation. At least five (5) years of this experience should include providing leadership and expert skills in mapping technology and solution architectures to large and complex business operating units.

FUNCTIONAL

RESPONSIBILITY:

The IT Architect will demonstrate a high level of expertise in analyzing current and future key IT architecture improvements and trends by building strategic roadmaps for implementation, and influencing the strategic direction of key infrastructure components. Typically, in a leadership role, this position provides

IT architectural framework for the design, development, and deployment of enterprise, agency, or division level information/business systems.

MINIMUM EDUCATION:

Bachelor’s degree or higher in an engineering discipline, Computer Science, Information Systems, Mathematics or an additional six years of relevant experience. Four (4) years of experience may be substituted for the degree requirement.

Programmer 3/ Jr. Programmer Analyst/ Jr. Developer

GENERAL EXPERIENCE:

Five plus (5+) years of experience managing or performing software engineering activities, of which at least three (3) years must be specialized. Specialized experience includes:

demonstrated experience working with specific program languages or software in the design and implementation of systems and using different database applications.

FUNCTIONAL

RESPONSIBILITY:

Analyzes and studies enterprise wide systems. Responsible to design software tools and subsystems to promote more efficient use of business systems. Manages software development and support using formal specifications, data flow diagrams, and other accepted design techniques. Estimates software development costs and schedule. Reviews existing programs and assists in making recommendations for improvement by reducing operating time, and improving current techniques. Supervises software configuration management.

MINIMUM EDUCATION:

Bachelor’s degree or higher in a management, business, logistics, engineering, computer science.

DevCare Solutions Page 24

Programmer 4/ Programmer Analyst/ Developer

GENERAL EXPERIENCE:

Seven plus (7+) years of experience managing or performing software engineering activities, of which at least four (4) years must be specialized. Specialized experience includes:

demonstrated experience working with specific program languages or software in the design and implementation of systems and using different database applications.

FUNCTIONAL

RESPONSIBILITY:

Analyzes and studies large or enterprise wide systems.

Responsible to design software tools and subsystems to promote more efficient use of business systems. Manages software development and support using formal specifications, data flow diagrams, and other accepted design techniques. Estimates software development costs and schedule. Reviews existing programs and assists in making recommendations for improvement by reducing operating time, and improving current techniques. Supervises software configuration management.

MINIMUM EDUCATION:

Sr. Programmer 5 / Sr. Programmer Analyst / Sr. Developer

GENERAL EXPERIENCE:

Ten plus (10+) years of experience managing or performing software engineering activities, of which at least six (6) years must be specialized.