MAS - Creek Technologies Company - GS35F207CA

GENERAL SERVICES ADIMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Pricelist

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system.

The INTERNET address for GSA Advantage! is: GSAAdvantage.gov.

MULTIPLE AWARD SCHEDULE

LARGE CATEGORY: INFORMATION TECHNOLOGY

SUBCATEGORY: IT SERVICES

SIN 54151S Information Technology Professional Services

IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing.

The Contractor shall not resell IT Professional Services, except that IT professional services may only be resold in direct support of products that are authorized to be sold via the schedule contract, e.g. SIN 54151 - Software Maintenance Services that supports SIN 511210 - Software Licenses. (This does not include SINs within the IT Services Subcategory).

NOTE: Subject to Cooperative Purchasing

FSC/PSC Code: D399

LARGE CATEGORY: INFORMATION TECHNOLOGY

SUBCATEGORY: IT SERVICES

SIN 54151HEAL Health Information Technology Professional Services

Health Information Technology Professional Services includes a wide range of Health IT services to include connected health, electronic health records, health information exchanges, health analytics, personal health information management, innovative Health IT solutions, health informatics, emerging Health IT research, and other Health IT services.

FSC/PSC Code: D399

LARGE CATEGORY: MISCELLANEOUS

SUBCATEGORY: COMPLEMENTARY SINs

SIN ANCILLARY ANCILLARY SUPPLIES AND SERVICES

Ancillary supplies and/or services are support supplies and/or services which are not within the scope of any other SIN on this schedule. These supplies and/or services are necessary to compliment a contractor's offerings to provide a solution to a customer requirement. This SIN may be used for orders and blanket purchase agreements that involve work or a project that is solely associated with the supplies and/or services purchased under this schedule.

NOTE: When used in conjunction with a Cooperative Purchasing eligible SIN, this SIN is Cooperative Purchasing Eligible.

FSC/PSC Code: 0000

LARGE CATEGORY: MISCELLANEOUS

SUBCATEGORY: COMPLEMENTARY SINs

SIN OLM Order-Level Materials (OLM)

OLMs are supplies and/or services acquired in direct support of an individual task or delivery order placed against a Schedule contract or BPA. OLM pricing is not established at the Schedule contract or BPA level, but at the order level. Since OLMs are identified and acquired at the order level, the ordering contracting officer (OCO) is responsible for making a fair and reasonable price determination for all OLMs.

OLMs are procured under a special ordering procedure that simplifies the process for acquiring supplies and services necessary to support individual task or delivery orders placed against a Schedule contract or BPA.

Using this new procedure, ancillary supplies and services not known at the time of the Schedule award may be included and priced at the order level.

OLM SIN-Level Requirements/Ordering Instructions:

OLMs are:

• Purchased under the authority of the FSS Program

• Unknown until an order is placed

• Defined and priced at the ordering activity level in accordance with GSAR clause 552.238-115

Special Ordering

Procedures for the Acquisition of Order-Level Materials. (Price analysis for OLMs is not conducted when awarding the FSS contract or FSS BPA; therefore, GSAR 538.270 and 538.271 do not apply to OLMs)

• Only authorized for use in direct support of another awarded SIN.

• Only authorized for inclusion at the order level under a Time-and-Materials (T&M) or Labor-Hour (LH)

Contract Line Item Number (CLIN)

• Subject to a Not To Exceed (NTE) ceiling price

OLMs are not:

• "Open Market Items"

• Items awarded under ancillary supplies/services or other direct cost (ODC) SINs (these items are defined, priced, and awarded at the FSS contract level)

OLM Pricing:

• Prices for items provided under the Order-Level Materials SIN must be inclusive of the Industrial Funding Fee (IFF).

• The value of OLMs in a task or delivery order, or the cumulative value of OLMs in orders against a FSS BPA awarded under an FSS contract, cannot exceed 33.33%.

NOTE: When used in conjunction with a Cooperative Purchasing eligible SIN, this SIN is Cooperative Purchasing Eligible.

FSC/PSC Code: 0000

LARGE CATEGORY: PROFESSIONAL SERVICES

SUBCATEGORY: TRAINING

Special Item Number 611430 Professional and Management Development Training

Services include offering an array of short duration courses and seminars for management and professional development. Training for career development may be provided directly to individuals or through employers' training programs, and courses may be customized or modified to meet the special needs of customers.

Instruction may be provided in diverse settings, such as the establishment's or agency's training facilities, and through diverse means, such as correspondence, television, the Internet, or other electronic and distance-learning methods. The training provided may include the use of simulators and simulation methods.

Proposed professional services shall be in support of planning, creating, and/or executing testing and test administration, learning management, internship, or development of new courses or subject matter delivered via an instructor-led (i.e., traditional classroom setting or conference/seminar) and/or web-based (i.e., Internet/Intranet, software packages and computer applications) system.

Examples include Training Services that are instructor led Training or Web Based Training of Education Courses, Course Development and Test Administration, Learning Management, and Internships;

Environmental Training Services in order to meet Federal mandates and Executive Orders; training of agency personnel to deal with media and media responses; Logistics Training Services related to system operations, automated tools for supply and value chain management, property and inventory management, distribution and transportation management, and maintenance of equipment and facilities; Audit & Financial training services related to course development and instruction required to support audit, review, financial assessment and financial management activities.

Any firm offering Defense Acquisition Workforce Improvement Act (DAWIA) and Federal Acquisition Certification in Contracting (FAC-C) Training for Acquisition Workforce Personnel will include and identify only DAWIA and FAC-C courses that have been deemed DAU equivalent or approved by the Federal Acquisition Institute (FAI).

NOTE: In accordance with OMB Policy Letter 05-01, civilian agencies must follow the course equivalency determinations accepted by the Defense Acquisition University (DAU) to ensure that core training is comparable across the workforce and qualifies for certification. When procuring FAC-C and DAWIA training for the audience identified below, the task order level Contracting Officer shall confirm that the courses being acquired are listed on one of the following websites: https://www.fai.gov/drupal/certification/verified-contracting-course-vendor-listing OR http://icatalog.dau.mil/appg.aspx (click on commercial vendors).

Training Audience-Acquisition professionals interested in completing FAC-C or DAWIA.

FSC/PSC Code: R704

Special Item Number 611710 Educational Support Services

Includes support personnel and services for educational needs, including training.

FSC/PSC Code: U099

Schedule Contract Number

GS-35F-207CA

For more information on ordering from Federal Supply Schedules, click on the FSS Schedules button at fss.gsa.gov.

Contract Period: March 5, 2015 through March 4, 2025

Contract current through: Modification 21 dated March 4, 2021 MASS Modification A826 dated November 18, 2020

Creek Technologies Company 2372 Lakeview Drive

Suite H Beavercreek OH 45431-2566

Telephone: 937-490-4660 Facsimile: 937-490-4661 www.creek-technologies.com

Contractor Point of Contact for Contract Administration Rodney Miller

Contracts Manager Creek Technologies Company

2372 Lakeview Drive Suite H

Beavercreek OH 45431-2566 Telephone: 937-702-9940 Facsimile: 937-490-4661 contracts@creek-technologies.com

A Service-disabled Veteran-owned Small Business

CUSTOMER INFORMATION

1a. Table of awarded Special Item Numbers:

Special Item Number 54151S Special Item Number 54151HEAL Special Item Number OLM Special Item Number 611430 Special Item Number 611710 Special Item Number ANCILLARY

1b. Identification of lowest priced model number and corresponding price for each awarded Special Item Number:

Special Item Number Labor Category GSA Price with IFF 54151S PC Technician II $30.84

54151HEAL Health IT System Administrator $55.25 611430 Strategic Communications Specialist $28.54 611710 Strategic Communications Specialist $28.54

ANCILLARY Service Desk Tier I $29.25

1c. Identification of Services and Hourly Rates: See Pages 6 through 45, below.

2. Maximum Order:

Special Item Number 54151S $500,000 Special Item Number OLM $250,000 Special Item Number 611430 $1,000,000 Special Item Number 611710 $1,000,000 Special Item Number 54151HEAL $500,000 Special Item Number ANCILLARY $500,000

3. Minimum Order: $100

4. Geographic Coverage:

Special Item Number 54151S Domestic Special Item Number OLM Worldwide Special Item Number 611430 Worldwide Special Item Number 611710 Worldwide Special Item Number 54151 HEAL Worldwide Special Item Number ANCILLARY Worldwide

5. Point of Production:

Special Item Number 54151S – Beavercreek, Ohio USA Special Item Number OLM – To be determined Special Item Number 611430 – Beavercreek, Ohio USA Special Item Number 611710 – Beavercreek, Ohio USA Special Item Number 54151HEAL – Beavercreek, Ohio USA Special Item Number ANCILLARY – Beavercreek, Ohio USA

6. Discount from Commercial List Price or Market Rate: The GSA Net Prices published on the GSA Advantage website reflect the fully burdened price. The negotiated discount has been applied and the Industrial Funding Fee has been added.

7. Quantity Discounts: Not Applicable.

8. Prompt Payment Terms: Net 30 days

Information for Ordering Offices: Prompt Payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Government Purchase Card: Accepted for all purchases.

10. Foreign Item(s): Not Applicable.

11a. Time of Delivery: As negotiated with the Ordering Activity.

11b. Expedited Delivery: Contact Contractor for availability and pricing.

11c. Overnight and 2-day Delivery: Contact Contractor for availability and pricing.

11d. Urgent Requirements: Ordering Activities can contact the Contractor’s Representative for the purpose of requesting accelerated delivery to meet urgent requirements.

12. F.O.B. Point: Destination

13a. Ordering Address:

Lea Culver, President Creek Technologies Company 2372 Lakeview Drive, Suite H Beavercreek OH 45431-2566 Telephone: 937-490-4660 Facsimile: 937-490-4661 lea.culver@creek-technologies.com

13b. Ordering Procedures: For supplies and services, the ordering procedures and information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment Address:

Lea Culver, President Creek Technologies Company 2372 Lakeview Drive, Suite H Beavercreek OH 45431-2566 Telephone: 937-490-4660 Facsimile: 937-490-4661 lea.culver@creek-technologies.com

15. Warranty Provision: All services shall be performed in a good and workmanlike manner.

16. Export Packing Charges: Not Applicable.

17. Terms and conditions of Government purchase card acceptance: Contact the Contractor.

18. Terms and conditions of Rental, Maintenance, and Repair: Not Applicable.

19. Terms and conditions of Installation: Not Applicable.

20. Terms and conditions of Repair Parts indicating date of parts price lists and any discounts from list prices: Not Applicable.

20a. Terms and conditions for any other Service: Not Applicable.

21. List of Service and Distribution Points: Not Applicable.

22. List of Participating Dealer: Not Applicable.

23. Preventative Maintenance: Not Applicable.

24a. Special Attributes such as Environmental Attributes (E.G., Recycled Content, Energy Efficiency, and/or Reduced Pollutants): Not Applicable.

24b. Section 508 Compliance Information: Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology (EIT). The EIT standard can be found at: http:www.Section508.gov/.

25. Data Universal Number System (DUNS) Number: 800 318 730

26. Notification regarding registration in System for Award Management (SAM) database: Contractor has a current registration in the Systems for Award Management.

27. Description of Services and Approved Hourly Rates

SPECIAL ITEM NUMBER 54151S

INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

Application Developer

Minimum/General Experience: 3 years

Functional Responsibility: Plan, design, develop, modify, and test application programs. Translate systems/subsystems designs and detailed designs into applications logic. Provide advice on differing control systems applications designs and access methods in problem resolution, design, and development situations. Work with other senior technical and user staff to complete projects as well as provide assistance and guidance to less experienced technical staff.

Minimum Education: Bachelor’s degree

Business Systems Analyst

Minimum/General Experience: 6 years

Functional Responsibility: Reviews, analyzes, and evaluates business systems and user needs.

Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies.

Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May provide consultation on complex projects and is considered to be the top level contributor/specialist.

A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Communication Analyst

Minimum/General Experience: 2 years

Functional Responsibility: Support the delivery of technical solutions based upon established requirements of enterprise-wide or large scale computer networks. Support design of computer network architecture. Establish general LAN/MAN/WAN administration procedures and provides technical leadership in the integration and test of complex large-scale computer integrated networks. Schedules conversions and cut-overs. May oversee network control center. DoD 8570.01-M certifications (IAT Level 2), CompTia Network+CE and Security+CE.

Computer Security Analyst II

Minimum/General Experience: 3 years

Functional Responsibility: Maintains systems to protect data from unauthorized users. Identifies, reports, and resolves security violations. Rely on instructions and pre-established guidelines to perform the functions of the job. Familiar with standard concepts, practices, and procedures within the IT field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Involved in day-to-day management of network security hardware and software, as well as in supporting various aspects of technical, installation, operational and performance operations. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. Knowledge of commonly-used concepts, practices, and procedures within a particular field. DoD 8570.01-M certifications (IAT Level 2), CompTia Network+CE and Security+CE.

Minimum Education: Associate degree

Computer Security Analyst III

Minimum/General Experience: 5 years

Functional Responsibility: Maintains systems to protect data from unauthorized users. Identifies, reports, and resolves security violations. Rely on instructions and pre-established guidelines to perform the functions of the job. Familiar with standard concepts, practices, and procedures within the IT field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Involved in day-to-day management of network security hardware and software, as well as in supporting various aspects of technical, installation, operational and performance operations. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor. Knowledge of commonly-used concepts, practices, and procedures within a particular field. DoD 8570.01-M certifications (IAT Level 2), CompTia Network+CE and Security+CE.

Computer Security Analyst IV

Minimum/General Experience: 7 years

Functional Responsibility: Maintains systems to protect data from unauthorized users. Identifies, reports, and resolves security violations. Rely on instructions and pre-established guidelines to perform the functions of the job. Familiar with standard concepts, practices, and procedures within the IT field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Involved in day-to-day management of network security hardware and software, as well as in supporting various aspects of technical, installation, operational and performance operations. A certain degree of creativity and latitude is required. Typically reports to a director or team lead. Knowledge of commonly-used concepts, practices, and procedures within a particular field. DoD 8570.01-M certifications (IAT Level 2), CompTia Network+CE and Security+CE.

Configuration Management Specialist

Minimum/General Experience: 2 years

Functional Responsibility: Responsible for configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting and configuration audits.

Responsible for configuration planning. Identifies and maintains the original configuration of requirements documentation, design documentation, and related documentation. Responsible for configuration change control. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software. Responsible for configuration status accounting. Tracks all problems and changes in product documents and reports changes and current configuration. Responsible for configuration audits. Supports audits to verify that requirements of all baselines have been met.

Supports quality assurance process audits.

Database Administrator

Minimum/General Experience: 4 years

Functional Responsibility: Develops, implements, administers, and maintains policies and procedures for ensuring the security and integrity of the company database. Implements data models, database designs, data access and table maintenance codes. Resolves database performance and capacity issues, and replication and other distributed data issues. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Database Analyst/Programmer

Functional Responsibility: Develops, implements, administers, and maintains policies and procedures for ensuring the security and integrity of the company database. Implements data models, database designs, data access and table maintenance codes. Resolves database performance and capacity issues, and replication and other distributed data issues. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a manager.

Database Manager/Administrator

Minimum/General Experience: 5 years

Functional Responsibility: Manage the administration of an organization's database. Analyzes the organization's database needs and develops a long-term strategy for data storage. Establish policies and procedures related to data security and integrity and monitors and limits database access as needed.

Oversee the design, maintenance and implementation of the systems that manage an internal database.

Rely on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks.

Lead and direct the work of others. Familiar with a variety of the field's concepts, practices, and procedures.

Documentation Specialist

Functional Responsibility: Prepares and/or maintains documentation pertaining to programming, systems operation and user documentation. Translates business specifications into user documentation. Plans, writes, and maintains systems and user support documentation efforts, including online help screen. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

Educational Technologist

Functional Responsibility: The duties of this labor category includes managing IT systems used for delivery of classroom and Distance Learning (DL) curriculum. Provides IT support of student laptops, printers, wireless and audio visual systems used in education delivery. Coordinates with other teams for the implementation of corrective actions based on inspection, quality, or other direction.

Enterprise Architect Jr

Minimum/General Experience: 4 years

Functional Responsibility: Responsible for designing and implementing information systems which will adequately support the enterprise infrastructure of the organization. Analyzes system requirements and ensures that systems will offer security and will be effectively integrated with current applications. Ensures that all systems are working at optimal levels and offers support to application development department regarding new technologies and system requirements. Has thorough knowledge of infrastructure, application programming, and web and software applications. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected.

Typically reports to top management. Computer Information Systems Security Professional (CISSP) required.

Enterprise Architect Sr.

Minimum/General Experience: 6 years

Functional Responsibility: Responsible for designing and implementing information systems which will adequately support the enterprise infrastructure of the organization. Analyzes system requirements and ensures that systems will offer security and will be effectively integrated with current applications. Ensures that all systems are working at optimal levels and offers support to application development department regarding new technologies and system requirements. Has deep understanding of infrastructure, application programming, and web and software applications. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected.

Typically reports to a manager or head of a unit/department. Computer Information Systems Security Professional (CISSP) required.

Essentris Administrator

Functional Responsibility: Provides system administration, configuration, and business operations of client/server based Electronic Health Record (EHR) systems. Configures, monitors, modifies and manages local mapping of data elements within EHR system notes templates, manage account access/security, and ensure patient care summaries available via health information exchange, troubleshoot printer errors, maintain backup disks, and manage mobile bedside workstations and physiological monitoring systems.

Supports query/report data delivery and present data/analysis to Technical staff, while providing assistance to the EHR Data Analyst in support of site Global Database Repository ad hoc reporting. Must meet DoD 8570.01-M technical certification requirements. CompTia Security+ CE; CliniComp System Administration training within 30 days of hire. Training provided by CiniComp Int’l.

Information Assurance Systems Specialist

Minimum/General Experience: 4 years

Functional Responsibility: Apply an enterprise-wide set of disciplines for program planning, analysis, secure system architecture and design, integration, and security testing across major enterprise segments. Develop information assurance analytical methodologies, approaches, techniques, processes, procedures, and schedules development of subsystems or small to medium sized systems. Perform enterprise-wide information assurance strategic planning, security policy development and requirements identification. Manage security implementation for developing and legacy systems/networks. DoD 8570- 1.M IAT or IAM-II. Experience in threat assessment, vulnerability analysis, system testing, enterprise-wide security related countermeasure selection and implementation, security documentation, and system/network risk migration.

Network Administrator

Functional Responsibility: Provides support in the administration, configuration and maintenance of Local and Wide Area Network (LAN/WAN) and Virtual Private Network (VPN) equipment and software. This includes items such as hubs, routers, switches, fiber and copper wiring, serial communication lines, and other communications systems. Ensures security procedures are implemented and observed. Implements LAN/WAN/VPN policies, procedures and standards. Ensures that the LAN/WAN is capable of providing required services by supporting the network infrastructure through the use of troubleshooting and problem resolution in a production environment. Provides daily operational support for LAN/WAN networks, including firewalls. Plans, installs and supports hardware and software upgrades. Demonstrated experience to resolve technical issues associated with network and routing protocols at all levels of the OSI model through the use of diagnostics and network administration tools such as Hewlett Packard (HP) OpenView, Cisco Works and Tivoli. Demonstrates an understanding of Management Information Blocks (MIB) and MRTG to measure, plan and execute methodologies to ensure high performance levels and minimum downtime. Must meet DoD 8570.01-M technical certification requirements. CompTia Security+ CE, Cisco CCNA.

Network and Infrastructure Technician

Minimum/General Experience: 1 year

Functional Responsibility: Perform network installations and troubleshooting. Work independently on basic networking issues such as cable/plant layout and server/desktop installation. Work directly with end user customers. Perform network installations and troubleshooting. Possess working knowledge of at least one Network Operating System, preferably Microsoft NT. DoD 8570.01-M certifications (IAT Level 2).

Minimum Education: Associate degree or CCNA or MCSE certification

Network Architect

Minimum/General Experience: 3 years

Functional Responsibility: Define and integrate various Networking Components (i.e., Firewalls, Load Balancing, Port Connectivity, Security, and Monitoring) into a structured, repeatable and hierarchical environment. Design and build out data center and large campus environments. Design and implement large wide area networks using advanced routing protocols such as BGP, EIGRP and OSPF. Additional WAN technologies to include MPLS, DMVPN, ATM and Frame Relay. Evaluate the impact of proposed solutions onto the network, and be responsible for ensuring design and implementation fits architectural guidance. Possess working knowledge of at least one Network Operating System, preferably Microsoft NT.

DoD 8570.01-M certifications (IAT Level 2).

Network Engineer

Functional Responsibility: Plan, design, develop, install, modify, and test networks. Translate systems/subsystems designs and detailed designs into fully functioning and architecturally compliant networks. Provide advice on differing networking implementations and designs. Provide problem resolution, compliance testing and design recommendations. Work with senior technical and user staff in a hands-on consultative role on their projects. Provide assistance and guidance to less experienced contractor technical staff. Hands on experience with internetworking equipment to include configuration, installation and/or troubleshooting. CCNA or MCSE certification required. DoD 8570.01-M certifications (IAT Level 2).

Network Systems Administrator

Functional Responsibility: Administer a server-based computer system. Oversee the day to day activities for the system and is responsible for all applications present on the system. Administer related systems, including security, communications, software applications, electronic mail, bulletin boards, printing services, outside communication links, licensing, and any other initial troubleshooting. Maintain server management records. Hands on experience with internetworking equipment to include configuration, installation and/or troubleshooting. CCNA or MCSE certification required. DoD 8570.01- M certifications (IAT Level 2).

NOC Analyst

Minimum/General Experience: 1 year

Functional Responsibility: Network Operations Center (NOC) Analysts operate and manage the NOC during the established period of service hours. NOC Analysts perform technical analysis of system issues and outages as they occur across customer enterprise networks. The NOC Analyst is responsible for researching and documenting various mitigation strategies, and must maintain current and thorough technical knowledge of client and customer technologies and their significance to network operations. NOC Analysts may also perform basic system administration tasks such as network/system troubleshooting, patching operating systems and applications, and executing various scripts. Network and systems monitoring and analysis are required. Security+ certification required.

Operations/Technical Support Manager

Functional Responsibility: Perform day-to-day management of overall contract support operations, possibly involving multiple projects and groups of personnel at multiple locations. Organize, direct, and coordinate the planning and production of all contract support activities. Establish and alter (as necessary) corporate management structure to direct effective contract support activities. Supervise technical personnel, including network operations, in support of complex systems. Lead project teams composed of engineers, scientists, and management professionals. Serves as the counterpart to the client program/technical manager for a complex program. Organize, direct and coordinate planning and execution of program/technical support activities. Meet and confer with management officials regarding the status of specific contractor program/technical activities and progress. Demonstrate written and oral communication skills.

PC Technician I

Functional Responsibility: Organizes and directs hardware installations on site surveys. Assesses and documents current site network configuration and user requirements. Analyzes and develops new hardware requirements and prepares specifications for hardware acquisitions. Coordinates post installation operations and maintenance support.

Minimum Education: Security+ certification

PC Technician II

Functional Responsibility: Organizes and directs hardware installations on site surveys. Assesses and documents current site network configuration and user requirements. Analyzes and develops new hardware requirements and prepares specifications for hardware acquisitions. Coordinates post installation operations and maintenance support. Security+ certification required.

PC Technician III

Functional Responsibility: Organizes and directs hardware installations on site surveys. Assesses and documents current site network configuration and user requirements. Analyzes and develops new hardware requirements and prepares specifications for hardware acquisitions. Coordinates post installation operations and maintenance support. Leads and directs the work of others. Security+ certification required.

Approved Substitutions Education Minimum/General Experience Bachelor’s degree 2 years

Portfolio Manager

Functional Responsibility: Prepares and/or maintains documentation pertaining to programming, systems operation and user documentation. Translates business specifications into user documentation. Plans, writes, and maintains systems and user support documentation efforts, including online help screen.

Associate degree in a related area required. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

Program Manager (Journeyman)

Functional Responsibility: Coordinate and ensure the completion of projects. Oversees all aspects of projects. Set deadlines, assign responsibilities, and monitor and summarize progress of project.

Prepares reports for upper management regarding status of project. Rely on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Lead and directs the work of others.

Program Manager Sr

Minimum/General Experience: 10 years

Functional Responsibility: Coordinates and monitors the scheduling, pricing, and technical performance of company programs. Responsibilities also include aiding in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts. Develops new business and expands product line. Ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various departments. Ensures projects are completed on time and within budget. Acts as advisor to program team regarding projects, tasks, and operations. Familiar with standard concepts, practices, and procedures within a particular field. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complex tasks. A certain degree of creativity and latitude is required.

Typically reports to a unit/department head.

Minimum Education: Bachelor’s degree and PMP or equivalent certification required.

Master’s degree 2 years

Project Manager

Functional Responsibility: Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Project Manager III

Minimum/General Experience: 8 years

Functional Responsibility: Responsible for the overall management of the specific task order(s) and ensuring that the technical/financial solutions and schedules in the specific delivery are met. Orders are implemented in a timely manner. Organizes, directs and coordinates the planning and production of all activities associated with assigned delivery. Order projects. Demonstrates competent writing and oral communication skills. Ensures quality products and services are delivered. Familiar with a variety of the field’s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals and independently performs a wide variety of complicated tasks. May provide consultation on complex projects and is considered to be the top level contributor/specialist. May lead and direct the work of others. May report to an executive or director.

Quality Assurance Manager

Functional Responsibility: Responsible for all activities involving quality assurance and compliance with applicable regulatory requirements. Conducts audits and reviews/analyzes data and documentation. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Service Desk Technician Tier I

Functional Responsibility: The Service Desk Technician - Tier I provides assistance with and resolves simple and/or previously seen computing issues or problems and performs installation and/or maintenance of IT and computer related equipment. Inputs trouble call data into ticket tracking systems. Ensures all relevant information is gathered and documented. Additionally, this position may monitor computer systems and respond to outages therewith.

Minimum Education: A+ certification

Service Desk Technician Tier II

Functional Responsibility: The Service Desk Technician - Tier II provides assistance with and resolves in-depth computing issues or problems and performs installation and/or maintenance of IT and computer related equipment. Inputs trouble call data into ticket tracking systems. Ensures all relevant information is gathered and documented. Additionally, this position may monitor computer systems and respond to outages therewith.

Service Desk Technician Tier III

Functional Responsibility: The Service Desk Technician - Tier III resolves difficult/complex trouble tickets. May perform special analysis and programming. May review the organization's policies, standards, and recommend modifications to IT services and coordination of IT Services with other internal or external entities. May serve as a shift supervisor in a service desk.

Specialized Consultant Minimum/General Experience: 5 years

Functional Responsibility: As an expert in the subject matter field, may augment or direct project teams.

Provides high level functional and FIP systems analysis, design, integration, documentation, and implementation advice on exceptionally complex studies which require an expert knowledge of the subject matter for effective problem solution. Participates in all phases of study development with emphasis on the planning, analysis, documentation, and presentation phases. Applies higher level mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other physical sciences to arrive at automated solutions. Reviews and approves the design and preparation of technical documentation and reports. Prepares and delivers senior management presentations and briefings as required by the task order. May serve as a Task Leader, responsible for ensuring the quality and timeliness of services delivered.

Subject Matter Expert 1

Functional Responsibility: Understand, articulate, and implement best practices related to his/her area of expertise. May lead or be an active participant of a work group with the need for specialized knowledge.

Provide guidance on how his / her area of capability can resolve an organizational need. May be required to solve complex technical issues involving Information Operations, Management, or Technologies.

Minimum Education: Bachelor’s degree.

Subject Matter Expert 2

Functional Responsibility: Understand, articulate, and implement best practices related to his/her area of expertise. May lead or be an active participant of a work group with the need for specialized knowledge.

Provide guidance on how his / her area of capability can resolve an organizational need. May be required to solve complex technical issues involving Information Operations, Management, or Technologies.

Subject Matter Expert 3

Minimum/General Experience: 10 years

Functional Responsibility: Understand, articulate, and implement best practices related to his/her area of expertise. May lead or be an active participant of a work group with the need for specialized knowledge.

Provide guidance on how his / her area of capability can resolve an organizational need. May be required to solve complex technical issues involving Information Operations, Management, or Technologies.

Minimum Education: Master’s degree

System Administrator

Minimum/General Experience: 4 years

Functional Responsibility: Provides support for the installation, maintenance, configuration and administration of information systems and network servers. Demonstrated experience in managing Remote Access Servers (RAS), fax servers, print servers, compact disc (CD) towers, file servers, and other application servers. Provides support for the functionality, operation, administration and end-user requirements for servers and associated applications. This includes items such as system administrator duties, end-user support, and report development and processing support, as required. Performs, maintains, and documents Disaster Recovery Procedures, e.g., maintains system disc integrity, performs system backups and fail-over tests, monitors system performance, and conducts capacity planning and general troubleshooting. Reviews and manages system logs and perform security updates to operating systems and applications. Must meet DoD 8570.01-M technical certification requirements. CompTia Security+ CE certifications required.

System Engineer

Functional Responsibility: Provides on-site systems engineering support for the design, development, testing and deployment of computer software. Provides support for the design, installation, maintenance and upgrade of databases for internal and external use. This includes maintenance of data dictionaries and systems integration through database design with multiple operating systems, i.e., SQL, and relational database management system (RDBMS). Writes scripts in administrative language, e.g., Practical Extraction and Report Language (PERL), Win Script, and other scripting applications and creates and disseminates SMS packages for system updates, computer image changes or software/security patch updates. Must meet DoD 8570.01-M technical certification requirements. CompTia Security+ CE certification required.

Technical Developer

Functional Responsibility: This position requires high-level experience in multi- media resources such as video, audio, graphics, cinematography and flash (referred to collectively as ‘media’). The position must likewise have high-level experience in website development, applications, learning management tools, custom web applications, extending existing applications, reworking outdated applications, and enterprise resource planning (ERP) management modules to administer activities and data across an organization.

Vulnerability/Threat Specialist

Minimum/General Experience: 4 years

Functional Responsibility: Provide customer support in developing comprehensive, “total” solutions to threat and/or vulnerability--related problems and their impact on systems. Manage and performs threat identification and assessment, threat reduction measures, crisis management, consequence management, and training and performance support. Manage threat, vulnerability, interoperability, and capability assessments including antiterrorism scenario modeling and simulations. Identify and implement threat reduction measures including plans, policies, and procedures; risk management planning; physical and cyber security; mechanical, structural, and architectural reviews, and business continuity planning.

Web Architect

Functional Responsibility: Support achievement of interactive technology solutions. Design, test, implement and administer interactive technologies and applications.

Web Content Manager

Functional Responsibility: Design and construct web pages/sites including incorporating graphic user interface (GUI) features and other techniques. Maintain and provide ongoing design of the website, promos and ad banners, seasonal content specials and custom chat launcher design for partners. Rely on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.

May lead and direct the work of others. Familiar with a variety of the field's concepts, practices, and

Web Designer

Functional Responsibility: Design and construct web pages/sites including incorporating graphic user interface (GUI) features and other techniques. Maintain and provide ongoing design of the website, promos and ad banners, seasonal content specials and custom chat launcher design for partners. Rely on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.

May lead and direct the work of others. Familiar with a variety of the field's concepts, practices, and

Functional Responsibility: Bachelor’s degree

SPECIAL ITEM NUMBER 54151S

APPROVED HOURLY RATES

SERVICE

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5 MAR 20

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4 MAR 21

5 MAR 21

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5 MAR 22

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5 MAR 23

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Application Developer $98.94 $101.08 $103.26 $105.49 $107.77 Business Systems Analyst $114.88 $117.36 $119.90 $122.49 $125.13 Communication Analyst $85.12 $86.96 $88.84 $90.76 $92.72 Computer Security Analyst II $60.16 $61.46 $62.79 $64.15 $65.53 Computer Security Analyst III $76.08 $77.72 $79.40 $81.12 $82.87 Computer Security Analyst IV $102.62 $104.84 $107.10 $109.41 $111.78 Configuration Management Specialist $62.15 $63.50 $64.87 $66.27 $67.70

Database Administrator $94.81 $96.86 $98.95 $101.09 $103.28 Database Analyst/Programmer $88.08 $89.98 $91.93 $93.91 $95.94 Database Manager/Administrator $112.27 $114.70 $117.18 $119.71 $122.29 Documentation Specialist $63.50 $64.87 $66.28 $67.71 $69.17 Educational Technologist $59.73 $61.02 $62.34 $63.69 $65.06 Enterprise Architect Junior $112.06 $114.48 $116.95 $119.48 $122.06 Enterprise Architect Senior $162.42 $165.93 $169.52 $173.18 $176.92 Essentris Administrator $54.84 $56.02 $57.23 $58.47 $59.73 Information Assurance Systems Specialist $79.65 $81.37 $83.13 $84.93 $86.76

Network Administrator $57.37 $58.61 $59.88 $61.17 $62.49 Network and Infrastructure Technician $64.28 $65.67 $67.09 $68.53 $70.02

Network Architect $109.53 $111.89 $114.31 $116.78 $119.30 Network Engineer $89.85 $91.79 $93.77 $95.80 $97.87 Network Systems Administrator $87.18 $89.07 $90.99 $92.96 $94.96 Operations/Technical Support Manager $102.00 $104.20 $106.45 $108.75 $111.10

PC Technician II $30.84 $31.51 $32.19 $32.88 $33.59 PC Technician III $38.59 $39.42 $40.27 $41.14 $42.03 Portfolio Manager $62.15 $63.50 $64.87 $66.27 $67.70 Program Manager (Journeyman) $98.37 $100.49 $102.67 $104.88 $107.15 Program Manager Senior $153.23 $156.54 $159.92 $163.38 $166.90 Project Manager $77.70 $79.38 $81.10 $82.85 $84.64 Project Manager III $95.91 $97.98 $100.10 $102.26 $104.47 Quality Assurance Manager $76.65 $78.31 $80.00 $81.73 $83.49 Specialized Consultant $142.52 $145.60 $148.75 $151.96 $155.24 Subject Matter Expert 1 $93.28 $95.30 $97.36 $99.46 $101.61 Subject Matter Expert 2 $99.16 $101.30 $103.49 $105.72 $108.01 Subject Matter Expert 3 $107.16 $109.47 $111.83 $114.25 $116.72 System Administrator $54.84 $56.02 $57.23 $58.47 $59.73

GSA

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5 MAR 20

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4 MAR 21

5 MAR 21

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4 MAR 22

5 MAR 22

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4 MAR 23

5 MAR 23

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4 MAR 24

5 MAR 24

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4 MAR 25

System Engineer $59.06 $60.33 $61.64 $62.97 $64.33 Technical Developer $107.16 $109.47 $111.83 $114.25 $116.72 Vulnerability/Threat Specialist $103.58 $105.82 $108.10 $110.44 $112.82 Web Architect $71.38 $72.92 $74.50 $76.11 $77.75 Web Content Manager $84.06 $85.87 $87.73 $89.62 $91.56 Web Designer $72.41 $73.98 $75.57 $77.21 $78.87

SPECIAL ITEM NUMBER 611430

PROFESSIONAL AND MANAGEMENT DEVELOPMENT TRAINING

Administrative Assistant

Functional Responsibility: The duties of this labor category include performing administrative and office support activities under the supervision of the Program Manager. This includes word processing, creating spreadsheets and presentations, preparing reports and financial data and other administrative duties. This labor category requires strong computer and Internet research skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff.

Sensitivity to confidential matters is required. The Administrative Assistant performs administrative and office support required for graduate-level, and executive education programs. The Administration Assistant creates reports, financial and logistics spreadsheets, and assists with program deliverables.

Education Program Manager

Functional Responsibility: This Key Personnel position requires a Doctorate degree or equivalent experience and a minimum of five years of education experience as a faculty member at an accredited, graduate education institution. It provides oversight for Ph.D. level faculty and Project Leads. It manages the full spectrum of program support enabling execution of the education and research mission. The program manager must have well rounded experience in all aspects of program management. Extensive experience in education, financial management, logistics, procurement, and asset management is required.

This position needs to have the experience and knowledge to be able…