MAS - Nelson Enterprise Technology Services LLC - GS35F194BA

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

On‐line access to contract ordering information, terms and conditions, up-to- date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The

INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

SCHEDULE: Multiple Award Schedule

FEDERAL SUPPLY GROUP: Information Technology - IT

Solutions

CONTRACT NUMBER: GS-35F-194BA

CONTRACT PERIOD: 03/01/2021 through 02/28/2026

Price List current through Modification PS-0021 effective March 9th, 2023

Nelson Enterprise Technology Services LLC 45921 Maries Rd Ste 140 Sterling, VA, 20166-9278

Company Website: www.nets-us.com

Primary Contact: Robert Nelson / rnelson@nets-us.com Phone# (703)677-8721

Fax# (877)504-6387

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

BUSINESS SIZE: 8(a) Certified, Veteran Owned Small Business

Customer Information:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs):

SIN SIN Description 54151S Information Technology Professional Services

518210C Cloud and Cloud-Related IT Professional Services

OLM Order Level Material

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH AWARDED SIN: Not Applicable

1c. HOURLY RATES (Services only): See Page 4

2. MAXIMUM ORDER THRESHOLD: $500,000

3. MINIMUM ORDER THRESHOLD: $100.00

4. GEOGRAPHIC COVERAGE: Domestic Only

5. POINT(S) OF PRODUCTION: Fairfax, Virginia

6. DISCOUNT FROM BEST MARKET RATE: GSA Net Prices can be found in Pricing Matrixes (below).

Negotiated discounts have been applied and the Industrial Funding Fee has been added.

7. QUANTITY DISCOUNT(S): None

8. PROMPT PAYMENT TERMS: 2% 15 days. Net 30. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. FOREIGN ITEMS: None

10a. TIME OF DELIVERY: 30 Days ARO

10b. EXPEDITED DELIVERY: Contact Contractor if Available

10c. OVERNIGHT AND 2‐DAY DELIVERY: Contact Contractor if Available

10d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery.

Customers are encouraged to contact the Contractor for the purpose of requesting accelerated delivery.

11. FOB POINT: Destination

12a.

ORDERING ADDRESS:

Nelson Enterprise Technology Services (N.E.T.S.)

4401 Fair Lakes Court, Suite 301 Fairfax, VA 22033

12b. ORDERING PROCEDURES: See Federal Acquisition Regulation (FAR) 8.405-3

13. PAYMENT ADDRESS:

Nelson Enterprise Technology Services (N.E.T.S.)

4401 Fair Lakes Court, Suite 301 Fairfax, VA 22033

14. WARRANTY PROVISION: N/A

15. EXPORT PACKING CHARGES: None

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE): Not Applicable

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): Not Applicable

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY

DISCOUNTS FROM LIST PRICES (IF AVAILABLE): Not Applicable

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): Not Applicable

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): Not Applicable

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): Not Applicable

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): Not Applicable

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

22b. SECTION 508 COMPLIANCE FOR INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT): If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g.

contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/.

Not Applicable

23. UNIQUE ENTITY IDENTIFIER (UEI) NUMBER: KKFQFLLEH5H1

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM)

DATABASE: Contractor has an active registration in the System for Award Management (SAM) database.

Price List

Labor Category

Unit of

Issue

GSA

Rate

Consultant Hour

$120.79

Enterprise Architect/Engineer Hour

$166.69

Intermediate Help Desk Technician Hour

$52.21

Intermediate Network Administrator Hour

$82.00

Intermediate Systems Engineer Hour

$82.00

IT Subject Matter Expert Hour

$148.56

Junior Systems Administrator Hour

$63.82

Project Manager II Hour

$131.87

Senior Systems Administrator Hour

$91.80

Senior Systems Engineer Hour

$105.48

Cloud Program Manager Hour $122.17

Cloud Subject Matter Expert Hour $150.59

Cloud Systems Administrator/Engineer Hour $131.05

Cloud System Administrator

(LDAP/LINUX)

Hour $146.60

Cloud System Administrator (Vcenter/Vsphere)

Hour $131.94

Cloud Systems Engineer Hour $91.81

Cloud Systems Administrator, Level 3 Hour $55.08

1. Title: Consultant Minimum Education: Bachelor degree

Minimum Years’ Experience: Five (5) years

Functional Responsibilities: Technical specialist who works with clients across all kinds of businesses and industries. Primarily provides advice on incorporating or integrating information technology systems to increase commercial efficiency and improve processes, service delivery, customer relationships, capital expenditure and above all, profitability and shareholder value. Works as a bridge between users and the technical team, understanding both client requirements and business investments and expected Return on Investment (ROI). May prepare specifications on infrastructure and facilitate and monitor system implementation, completing the necessary documentation and supervising clients through the full technology life cycle.

2. Title: Enterprise Architect/Engineer Minimum Education: Bachelor degree

Minimum Years’ Experience: Nine (9) years with experience designing, developing, implementing or maintaining distributed, enterprise applications or middleware services. Identify, analyze, or define system IT needs.

Functional Responsibilities: Applies knowledge of enterprise IT needs to design improved processes, generate valid requirements, and ensure these are consistent with the enterprise technical architecture. May act as an advisor to IT system engineers and propose changes to the enterprise technical architecture based on analysis of requirements and new technology. Works with appropriate parties to resolve discrepancies between proposed IT systems and enterprise quality and security standards. Formulates or defines the technical scope of activities aimed at improving IT support for overall enterprise business processes.

3. Title: Intermediate Help Desk Technician Minimum Education: Bachelor degree

Minimum Years’ Experience: Five (5) years

Functional Responsibilities: Provides phone and in-person support to users in the areas of E-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting network applications and hardware and software PC and printer problems.

4. Title: Intermediate Network Administrator Minimum Education: Bachelor degree

Minimum Years’ Experience: Five (5) years with experience in producing network configuration documentation and designs.

Functional Responsibilities: Design, build, and implement network systems. Provide technical guidance for directing and monitoring information systems operations. Directs compilation of records and reports concerning network operations and maintenance. Troubleshoots network performance issues. Analyzes network traffic and provides capacity planning solutions. Monitors and responds to complex technical control facility hardware and software problems. May assist with the purchase, testing, installation, and support of network communications, including LAN/MAN/WAN systems.

5. Title: Intermediate Systems Engineer Minimum Education: Bachelor degree

Minimum Years’ Experience: Five (5) years

Functional Responsibilities: Responsible for designing, planning, installation, configuration, or maintenance of the network infrastructure. May perform technical planning, system integration, verification and validation, cost and risk, or supportability and effectiveness analyses for total systems. Establishes functional and technical specifications and standards, solves hardware and software interface problems, defines input/output parameters, or ensures integration of the entire systems or subsystem. Coordinates design of subsystems and integration of total system.

6. Title: IT Subject Matter Expert Minimum Education: Bachelor degree

Minimum Years’ Experience: Eight (8) years

Functional Responsibilities: The definitive source of knowledge, technique or expertise in implementing the best practice of streamlining business methodologies or technical development. Provides guidance on resolving organizational needs and supports phases of the organization’s infrastructure development lifecycle. Reviews technical or business documentation, such as user guides, training manuals or system specifications, prior to distribution to end-users to ensure it is accurately represented. May have experience with Business Process

Modeling (BPM).

7. Title: Junior Systems Administrator Minimum Education: Bachelor degree

Minimum Years’ Experience: Two (2) years

Functional Responsibilities: Assists with the daily activities of configuration and operation of business systems, which may be mainframe, mini, or client/server based. Assits with optimizing system operation and resource utilization, and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems.

8. Title: Project Manager II Minimum Education: Bachelor degree

Minimum Years’ Experience: Eight (8) years

Functional Responsibilities: Performs day-to-day management of assigned delivery order projects that involve teams of data processing and other information system and management professionals who have previously been involved in analyzing, designing, integrating, testing, documenting, converting, extending, and implementing automated information and telecommunications systems. Demonstrates proven skills in those technical areas addressed by the delivery order to be managed. Organizes, directs, and coordinates the planning and production of all activities associated with assigned delivery order projects. Demonstrates writing and oral communication skills.

9. Title: Senior Systems Administrator Minimum Education: Bachelor degree

Minimum Years’ Experience: Eight (8) years

Functional Responsibilities: Performs the daily activities of configuration and operation of business systems, which may be mainframe, mini, or client/server based. Assits with optimizing system operation and resource utilization, and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems. Coordinate with management to ensure solutions to problems and user satisfaction.

Makes recommendations, if needed, for approval of major systems installations. Prepares milestone status reports and deliveries and presentations on the system concept to colleagues, subordinates, and end user representatives. Provides daily supervision and direction to support staff.

10. Title: Senior Systems Engineer Minimum Education: Bachelor degree

Minimum Years’ Experience: Eight (8) years

Functional Responsibilities: Responsible for designing, planning, installation, configuration, or maintenance of the network infrastructure. May perform technical planning, system integration, verification and validation, cost and risk, or supportability and effectiveness analyses for total systems. Establishes functional and technical specifications and standards, solves hardware and software interface problems, defines input/output parameters, or ensures integration of the entire systems or subsystem. Coordinates design of subsystems and integration of total system.

11. Title: Cloud Program Manager

Minimum Years’ Experience: 8

Functional Responsibilities: Serve as the cloud program manager typically responsible for organizing, directing, and managing all aspects of contract operational support functions involving multiple complex and inter-related project tasks that often require managing teams of contractor personnel at multiple locations. Provide overall direction of program activities. Manage and maintain contractor interface with the senior levels of the customer and organization. Consult with customer and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules and costs and contractual obligations. Establish and maintain technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee the successful completion of all assigned tasks, and assume the initiative and provide support to marketing personnel in identifying and acquiring potential business

12. Title: Cloud Subject Matter Expert

Minimum Years’ Experience: 9

Functional Responsibilities: Cloud expert that provides technical, managerial, and administrative direction for problem definition, analysis, requirements development, and implementation for complex to extremely complex systems in the cloud. Make recommendations and advise on organization-wide system improvements, optimization or maintenance efforts in the following specialties: Cloud, Cyber Security, information systems architecture; networking; telecommunications; automation; communications protocols; risk management/electronic analysis; software; lifecycle management; software development methodologies; and modeling and simulation. Commensurate experience in IT and in new and related older technology that directly relates to the required area of expertise.

13. Title: Cloud Systems Administrator/Engineer

Minimum Years’ Experience: 6

Functional Responsibilities: Supervise and manage the daily activities of configuration and operation of systems which may be mainframe, mini, or cloud based. Plan and monitor the optimizing of system operation and resource utilization, and perform systems capacity analysis and planning. Plan and monitor assistance to users in accessing and using business systems. Commensurate experience and education.

14. Title: Cloud System Administrator (LDAP/LINUX)

Minimum Years’ Experience: 7

Functional Responsibilities: The LDAP System Administrator shall perform the following tasks, possessing the identified skills and certifications:

• DNS, DHCP experience.

• Maintain the existing USSS LDAP environment.

• Assist ESB with migration from LDAP to Active Directory.

• Provide consultation on technology integration to include network design and planning.

• Participate in USSS status meetings.

• Provide recommendations on LDAP improvements.

• Maintain a list of project "priorities" by working with appropriate USSS management.

• The LDAP Administrator shall have UNIX, LINUX experience; Perl and CC Scripting experience.

15. Title: Cloud System Administrator (Vcenter/Vsphere)

Minimum Years’ Experience: 6

Functional Responsibilities: A VCenter/VSphere Administrator shall be able to perform the following and possess the identified skills and certifications:

VMWare VCP Certification.

Install, configure, and update VMWare ESX 5.X and 6.X server.

Install, configure, and update VCenter 6.X server (to include linked mode).

Configure and manage virtual data centers, licensing, resource pools, and clusters.

Configure, manage, and optimize High Availability options.

Configure, manage, and optimize Distributed Resources Scheduler

Configure and manage VMotion services.

Able to analyze host and guest server(s) resource utilization and make recommendation for load balancing.

Able to procure and install load balancing hardware/software, as required

Able to configure and manage virtual switches and networking.

Install, Configure and manage Update Manager

Configure and manage templates.

Configure and manage shared storage/data stores.

Monitor and troubleshoot all of virtual infrastructure, interacting with vendor support as required

Perform both cold and hot physical to virtual migrations

Operate, monitor, and maintain IBM BladeCenter architecture

Install and update VMWare tools on all VMWare supported client architectures

Install/configure/optimize IBM BladeCenter Cisco Fiber Channel switches

Install/configure/optimize IBM BladeCenter Cisco 3110 switches

Install/configure/optimize IBM BladeCenter Nortel 2-7 switches

Perform all necessary ESX and VCenter updates, via Update Manager and/or manual

Install, configure, and manage VMWare Consolidated Backup (integrated with Symantec Netbackup) in a Microsoft Exchange environment(s) (BCP-410, BCP-420).

Install, configure, optimize and manage BES server and services in a Microsoft Exchange environment.

Able to design, implement, troubleshoot and support BES IT policies.

Able to plan and implement BES server patch deployments.

16. Title: Cloud Systems Engineer Minimum Education: Bachelor degree

Minimum Years’ Experience: 2

Functional Responsibilities: Microsoft Azure cloud-hosted workloads, instantiation of virtual machines / storage / services, Azure Active Directory, groups, security groups, network security groups, accounts & permissions, etc. Exchange Online, Global Address List, distribution lists, shared mailboxes, Office 365 groups, spam/phishing/malware countermeasures, impersonation protection, mail connectors/routing, DMARC/SPF/DKIM configurations, etc. Exchange Online, Global Address List, distribution lists, shared mailboxes, Office 365 groups, spam/phishing/malware countermeasures, impersonation protection, mail connectors/routing, DMARC/SPF/DKIM configurations, etc.

17. Title: Cloud Systems Administrator, Level 3

Minimum Years’ Experience: 4

Functional Responsibilities: Tanium module operations (Interact, Connect, Trends, Asset, Map, Patch, Deploy, Monitor, Protect, Comply, Discover, Reveal, Threat Response, etc.), Apple Business Manager, Jamf, bulk provisioning 1,500+ new accounts once per year for the incoming class of Cadets and Preppies, transitioning

1,000+ accounts once per year to alumni status (for graduating Cadets), Office 365 license monitoring and updates, Azure Monetary Commit monitoring and updates, synchronization of AD/AAD identity services with Air

Force Directory Services, etc.