MAS - Creative Enterprise Solutions, L.L.C. - GS35F137AA

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Attached to: Federal Supply Schedule GS35F137AA Federal contract IDV
Contract number: GS35F137AA
Issued by: GSA Federal Acquisition Service

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Written by GovTribe AI · Jan 31, 2024

This document outlines a federal supply schedule for information technology products and services held by Creative Enterprise Solutions, LLC DBA Beyond20. The schedule holds special item numbers for software licenses, software maintenance, IT training, professional services, and order-level materials. Core offerings include Cherwell Service Management licenses, ITIL and project management training courses, and professional consulting in areas like solutions architecture, implementation project management, and portfolio management systems. Labor categories cover levels of solutions consultants, subject matter experts, and project managers. The contract was awarded on January 1, 2013 with a potential value of $13.9 million and runs through December 31, 2027. Pricing is provided for the various special item numbers along with descriptions of products, courses, and labor categories.

From the source

Creative Enterprise Solutions, L.L.C. (DBA Beyond20) Pricelist and/or Vendor Terms and Conditions for GS35F137AA, a Federal Supply Schedule awarded to Creative Enterprise Solutions, L.L.C. (DBA Beyond20), under Information Technology Schedule 70 (IT-70)

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GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

SPECIAL ITEM NUMBER 511210 - SOFTWARE LICENSES

FSC/PSC CODE: 7030

SPECIAL ITEM NUMBER 54151 – SOFTWARE MAINTENANCE SERVICES

FSC/PSC CODE: J070

SPECIAL ITEM NUMBER 611420 – INFORMATION TECHNOLOGY TRAINING

FSC/PSC CODE: U012

SPECIAL ITEM NUMBER 54151S - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

FSC/PSC CODE: D399

OLM – ORDER LEVEL MATERIALS

Creative Enterprise Solutions, LLC DBA Beyond20 60 East Rio Salado Parkway, Suite 900

Tempe, AZ 85281-9126

(P) 866-856-3117 (F) 858-605-6591 www.beyond20.com Contract Administrator: Erika Flora, erika.flora@beyond20.com

Contract Number: GS-35F-137AA Period Covered by Contract: January 1, 2013 through December 31, 2027

Business Size: Small Business, Woman Owned Business, SBA Certified Small Disadvantaged Business

Schedule Title: Multiple Award Schedule Federal Supply Group: Information Technology

Pricelist current through Modification #PO-0025, dated January 1, 2023.

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

http://www.beyond20.com/

CUSTOMER INFORMATION:

1. Awarded Special Item Number(s):

SIN Description 511210 & 511210RC Software Licenses

54151 & 54151RC Software Maintenance Services 611420 & 611420RC Information Technology Training 54151S & 54151SRC Information Technology Professional Services

OLM Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract: See Page 4.

1c. Descriptions of all corresponding commercial job titles with experience, functional responsibility and education are provided beginning on page 10.

2. Maximum Order: For SINs 511210, 54151 & 54151S - $500,000

For SINs 611420 & OLM - $250,000

3. Minimum Order: $100

4. Geographic Coverage: Domestic

5. Point of Production: N/A

6. Prices Shown Herein are Net (discount deducted)

7. Quantity Discount: None

8. Prompt Payment Terms: Net 30. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign Items: None

10. Time of Delivery: Beyond20 shall deliver or perform services in accordance with the terms negotiated in an agency’s order.

10b. Expedited Delivery: Consult with Contractor

10c. Overnight/2-Day Delivery: Consult with Contractor

10d. Urgent Requirements: Consult with Contractor

11. FOB Point: Destination

12. a. Ordering Address: Beyond20 Attn: GSA Orders

Tempe, AZ 85281-9126

b. Ordering Procedures For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment Address: Beyond20 Attn: Accounts Receivable

Tempe, AZ 85281-9126

14. Warranty Provisions: Contractor’s Standard Warranty

15. Export Packing charges: Not applicable

16. Terms and conditions of rental, maintenance, and repair: Not applicable

17. Terms and conditions of installation: Not applicable

28. Terms and conditions of repair parts: Not applicable

29. Terms and conditions for any other services: Not applicable

20. List of service and distribution points: Not applicable

21. List of participating dealers: Not applicable

22. Preventive maintenance: Not applicable

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants:

Not applicable

22b. Section 508: Contact Beyond20 for compliance information. The EIT standards can be found at:

http://www.section508.gov

23. Unique Entity Identifier (UEI) Number: MLYGWA4C1RB8

24. Beyond20 is registered in the System for Award Management (SAM) database.

http://www.section508.gov/

GSA Pricing for SINs 511210 and 54151

SIN Product Name* Product Description Unit of Issue* GSA Price

511210 Cherwell CSM License Sub 1Y, Each Cherwell Service Management (CSM) License, Concurrent, Annual Subscription, 1 year term, Each Each $1,644.43

*All Cherwell Software licenses purchased through this contract are subject to the terms and conditions stipulated in the GSA negotiated End User License Agreement (for perpetual licenses) and End Use Subscription Agreement (for subscription licenses) included at the end of this document.

SIN 611420 Information Technology Training GSA Pricing

SIN Product Description Course Length Delivery Method Unit of

Issue* Minimum / Maximum GSA Price

611420 ITIL Lifecycle Courses 3 days Onsite at customer location 8 (ST) Min 8 / Max 16 $11,615.86 611420 ITIL Capability Courses 4 days Onsite at customer location 8 (ST) Min 8 / Max 16 $13,922.42 611420 ITIL Managing Across the Lifecycle Course 4 days Onsite at customer location Each (ST) Min 8 / Max 16 $13,922.42 611420 ITIL Foundation Course 3 days Onsite at customer location 12 (ST) Min 1 / Max 12 $11,183.68 611420 ITIL Foundation Course – Additional Student 3 days Onsite at customer location Each (ST) Min 1 / Max 13 $347.60 611420 Certified Scrum Master Course 2 days Onsite at customer location Each (CL) Min 8 / Max 20 $14,500.00 611420 Certified Scrum Product Owner Course 2 days Onsite at customer location Each (CL) Min 8 / Max 20 $14,500.00 611420 ISO/IEC 20000 Foundations – 10 Students 3 days Onsite at customer location 10 (ST) Min 10 / Max 25 $8,949.76

611420 Project Management Fundamentals Course w/ Simulation 2 days Onsite at customer location Each (ST) Min 10 / Max 16 $897.25

*(ST) = Student (CL) = Class

COURSE DESCRIPTIONS

ITIL for Course Description: Beyond20 course delivered onsite at customer location: Each ITIL Lifecycle module provides an in depth exploration of one volume of the Information Technology Infrastructure Library (ITIL 2011Edition), with a focus on Critical Success Factors, Risks, and Implementation Concerns. We provide instructor, course materials, practice exams, proctor, and certification exam. Private courses require a minimum of 6 students. Courses in the Lifecycle Track include the following:

• Service Strategy

• Service Design

• Service Transition

• Service Operation

• Continual Service Improvement Students passing any of the above courses will earn three (3) credits toward the ITIL Expert credential.

Course Format: Instructor led onsite at customer location Course Length: 3 days Prerequisites: ITIL v3 Foundations Price: $11615.38 (block of 8 students)

ITIL for Course Description: Beyond20 course delivered onsite at customer location: ITIL Capability courses are designed for students who wish to develop Subject Matter Expertise in a particular set of processes. These hands on workshops focus on how to manage, measure, and improve the selected processes on a day-to-day basis. We provide instructor, course materials, practice exams, proctor, and certification exam. Private courses require a minimum of 6 students. Courses in the Capability Track include the following:

• Planning, Protection, and Optimization (PPO)

• Service Offerings and Agreements (SOA)

• Release, Control, and Validation (RCV)

• Operational Support and Analysis (OSA)

• Continual Service Improvement Students passing any of the above courses will earn four (4) credits toward the ITIL Expert credential.

Course Format: Instructor led onsite at customer location Course length: 4 days Prerequisites: ITIL v3 Foundations Price: $13923.08 (Block of 8 students)

ITIL the for 8-16 Course Description: Beyond20 ITIL Managing Across the Lifecycle (MALC) course delivered onsite at customer location: This is a true capstone course, with a focus on implementing and managing IT Service Management (ITSM) processes based on the Information Technology Infrastructure Library (ITIL 2011 Edition). We provide instructor, course materials, practice exams, proctor, and certification exam. Students passing the exam will earn the ITIL Expert credential. Private courses require a minimum of 6 students Course Format: Instructor led onsite at customer location Course Length: 4 days Prerequisites: ITIL v3 Foundations+ 15 credits from the ITIL Lifecycle and/or ITIL Capability tracks Price: $13923.08 (Block of 8 students)

Course Description: Beyond20 public course or private onsite course: ITIL Foundations introduces the student to IT Service Management (ITSM) and the Information Technology Infrastructure Library (ITIL).

Students passing the included exam will earn the ITIL Foundations certification. This fully accredited course provides two (2) credits toward ITIL Expert certification in the Axelos ITIL Certification Schema and fulfills the prerequisites required to proceed to intermediate and advanced training. We provide instructor, course materials, practice exams, proctor, and certification exam.

Course Format: Instructor led Course length: 3 days Prerequisites: None Price: $ 11,183.25 (up to 12 students), $347.59 (for each additional)

Course Description: Beyond20 Certified Scrum Master course, onsite at customer location. Provides an introduction to the principles, values, and activities in Scrum, as well as an exploration of the roles in Scrum- particularly the role of the Scrum Master. We provide course materials, Certified Scrum Trainer, Scrum Master Certification Assessment, and one-year membership in the Scrum Alliance.

Course Format: Instructor led at customer location Course Length: 2 days Prerequisi1tes: None Price: $14,500 per course (minimum of 8 and maximum of 20 students for onsite course)

Course Description: Beyond20 Certified Scrum Product Owner course, onsite at customer location.

Provides a deeper exploration of the role of the Scrum Product Owner, including product visioning, managing the Product Backlog, and integrating with Scrum Teams. We provide course materials, Certified Scrum Trainer, and registration with the Scrum Alliance.

Course Format: Instructor led at customer location Course Length: 2 days

Price: $14,500 per course (minimum of 8 and maximum of 20 students for onsite course)

ISO/IEC

Course Description: Beyond20 public course or private onsite course: ISO/IEC 20000 Foundations.

Provides an introduction to ISO/IEC 20000:1(the Standard) and 150/IEC 20000:2 (Code of Practice), based on the 2011 edition. We provide instructor, course materials, practice exams, proctor, and certification exam Course Format: Instructor led Course Length: 3 days

Price: $8950.00 (block of 10 students)

Course Course Description: Beyond20 Project Management Fundamentals course with Simulation Workshop. Introduction to core Project Management skills and techniques with a focus on practical application through simulation.

Course Format: Instructor led workshop with Simulation Course length: 2 days

Price: $895.00 per student (minimum of 10 students required for onsite course)

SIN 54151S Professional IT Services Pricing

SIN Labor Category GSA Hourly Rate

54151S Solutions Consultant 1 $187.03 54151S Solutions Consultant 2 $205.73 54151S Solutions Consultant 3 $218.20 54151S Subject Matter Expert 2 $218.20 54151S Subject Matter Expert 3 $249.37

54151S Implementation Project Manager 1 $187.03

54151S Implementation Project Manager 2 $205.73

54151S Implementation Project Manager 3 $218.20

54151S PPM System Consultant 2 $174.56

LABOR CATEGORY DESCRIPTIONS

Solutions Consultant 1 Functional Responsibility: Serves as interface and point of contact for solution architecture and programming.

For solution architecture, provides high-level architectural expertise to managers and technical personnel. Development of architectural products and deliverables for enterprise environments.

For system programming, will design, develop, enhance, debug, and implement software.

Troubleshoots production problems related to software applications. Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements. Designs and develops new software products or major enhancements to existing software. Addresses problems of systems integration, compatibility, and multiple platforms. Consults with project teams and end users to identify application requirements. Performs feasibility analysis on potential future projects to management. Assists in the evaluation and recommendation of application software packages, application integration and testing tools. Resolves problems with software and responds to suggestions for improvements and enhancements. Acts as team leader on projects. Instructs, assigns, directs, and checks the work of other software developers on development team. Participates in development of software user manuals.

Minimum Education: Bachelor’s degree in a business or technical field such as Information Technology, Engineering, or Computer Science. In lieu of Bachelors degree, six (6) years relevant experience and/or technical certificates may be substituted.

Minimum Experience: Three (3) years of technical experience implementing enterprise level solutions within a variety of Information Technology environments. Position requires excellent oral and written communication skills, with the ability to multi‐task.

Solutions Consultant 2 Functional Responsibility: Serves as interface and point of contact for solution architecture and programming.

For solution architecture, provides high‐level architectural expertise to managers and technical personnel. Development of architectural products and deliverables for enterprise environments.

For system programming, will design, develop, enhance, debug, and implement software.

Possesses a greater level of experience/education as compared to the Solutions Consultant I.

Minimum Education: Bachelor’s degree in a business or technical field such as Information Technology, Engineering, or Computer Science.

Minimum Experience: Five (5) years of technical experience implementing enterprise level solutions within a variety of Information Technology environments. Position requires excellent oral and written

Solutions Consultant 3 programming.

For solution architecture, provides high‐level architectural expertise to managers and technical personnel. Development of architectural products and deliverables for enterprise environments.

Provides development of a strategy of and the design infrastructure necessary to support the enterprise environment. Offer advice on selection of technological purchases with regards to processing, data storage, data access, and applications development. Develops standards for the client/server relational database structure for the organization. Advises of feasibility of potential future projects to management.

For system programming, will design, develop, enhance, debug, and implement software.

Supervises teams in accomplishing tasks and trains subordinate staff in the technical aspects of assigned work. Possesses a greater level of experience/education as compared to the Solutions Consultant 2.

Minimum Education: Bachelor’s degree in a business or technical field such as Information Technology, Engineering, or Computer Science.

Minimum Experience: Seven (7) years of technical experience implementing enterprise level solutions within a variety of Information Technology environments. Position requires excellent oral and written

Subject Matter Expert 2 Functional Responsibility: Serves as an expert possessing in-depth knowledge of a particular area, such as business, computer science, engineering, mathematics, or the various sciences. The Subject Matter Expert provides technical knowledge and analysis at a high level of expertise for the work described in the task. Provides evaluation and analytic skills for client-specific or mission-critical proficiencies of specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems. Displays broad knowledge of subject matter and provides direction throughout the life of a project. Participates in meetings, task groups, teams, reviews and other environments to assist in collaborative results.

Prepares reports, presentations and papers to document findings, opinions and recommendations.

Minimum Education: A Bachelor’s Degree in a business or technical field such as Information Technology, Engineering, or Computer Science.

Minimum Experience: Eight (8) years of experience in IT related business. Position requires excellent oral and written communication skills, with the ability to multi‐task.

Subject Matter Expert 3 Functional Responsibility: Serves as an expert possessing in-depth knowledge of a particular area, such as business, computer science, engineering, mathematics, or the various sciences. The Subject Matter Expert provides technical knowledge and analysis at a high level of expertise for the work described in the task. Provides evaluation and analytic skills for client-specific or mission-critical proficiencies of specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems. . Displays broad knowledge of subject matter and provides direction throughout the life of a project. Participates in meetings, task groups, teams, reviews and other environments to assist in collaborative results.

Prepares reports, presentations and papers to document findings, opinions and recommendations.

Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases. Applies principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions. Supervises teams in accomplishing tasks and trains subordinate staff in the technical aspects of assigned work. Possesses a greater level of experience/education as compared to the Subject Matter Expert II.

Minimum Education: A Master’s Degree in a business or technical field such as Information Technology, Engineering, or Computer Science.

Minimum Experience: Ten (10) years of experience in IT related business. Position requires excellent oral and written communication skills, with the ability to multi‐task.

Implementation Project Manager 1 Functional Responsibility: The Project Manager I is proficient in the latest hardware, software, and network technologies and acts as the overall lead, manager and administrator for the effort. Serves as the primary interface and point of contact with program authorities and representatives on technical and program/project issues. Directs completion of complex information technology tasks within estimated timeframe and budget constraints, while overseeing all project work. Leads team on large complex projects of significance. Schedules and assigns duties to subordinates and subcontractors and ensures assignments are completed as directed. Enforces work standards and reviews/resolves work discrepancies to ensure compliance with scope requirements. Creates innovative solutions for complex project scheduling, technology, methodology, tools, and solution components. Provides systems analysis and programming activities for a customer site, facility or multiple locations. Prepares plans for application selection, systems development, systems maintenance, and production activities and for necessary support resources. Supervises program/project operations by developing procedures, planning and directing execution of the technical programming, maintenance and administrative support effort and monitoring and reporting progress. Manages acquisition and employment of program/project resources. Manages and controls financial and administrative aspects of the program/project with respect to contract requirements.

Minimum Experience: Three (3) years of project management experience with computer and network system architecture within a variety of Information Technology environments. Position requires excellent oral and written communication skills, with the ability to multi-task.

Implementation Project Manager 2 Functional Responsibility: The Implementation Project Manager II is proficient in the latest hardware, software, and network technologies and acts as the overall lead, manager and administrator for the effort. Serves as the primary interface and point of contact with program authorities and representatives on technical and program/project issues. Directs completion of complex information technology tasks within estimated timeframe and budget constraints, while overseeing all project work.

Leads team on large complex projects of significance. Schedules and assigns duties to subordinates and subcontractors and ensures assignments are completed as directed. Enforces work standards and reviews/resolves work discrepancies to ensure compliance with scope requirements. Creates innovative solutions for complex project scheduling, technology, methodology, tools, and solution components.

Provides systems analysis and programming activities for a customer site, facility or multiple locations.

Prepares plans for application selection, systems development, systems maintenance, and production activities and for necessary support resources. Supervises program/project operations by developing procedures, planning and directing execution of the technical programming, maintenance and administrative support effort and monitoring and reporting progress. Manages acquisition and employment of program/project resources. Manages and controls financial and administrative aspects of the program/project with respect to contract requirements.

Possesses a greater level of experience/education as compared to the Implementation Project Manager I.

Minimum Education: Bachelor’s degree in a business or technical field such as Information Technology, Engineering, or Computer Science.

Minimum Experience: Five (5) years of project management experience with computer and network

Implementation Project Manager 3 Functional Responsibility: The Implementation Project Manager III is proficient in the latest hardware, software, and network technologies and acts as the overall lead, manager and administrator for the effort. Serves as the primary interface and point of contact with program authorities and representatives on technical and program/project issues. Directs completion of complex information technology tasks within estimated timeframe and budget constraints, while overseeing all project work.

Provides systems analysis and programming activities for a customer site, facility or multiple locations.

Possesses a greater level of experience/education as compared to the Implementation Project Manager 2.

Minimum Education: Bachelor’s degree in a business or technical field such as Information Technology, Engineering, or Computer Science. In lieu of Bachelors degree, ten (10) years relevant experience and/or technical certificates may be substituted.

Minimum Experience: Seven (7) years of project management experience with computer and network

PPM System Consultant 2 programming.

For solution architecture, provides high-level architectural expertise to managers and technical personnel. Development of architectural products and deliverables for enterprise environments.

Provides development of a strategy and the design infrastructure necessary to support the enterprise environment. Offer advice on selection of technological purchases with regards to processing, data storage, data access, and applications development. Develops standards for the client/server relational database structure for the organization. Advises of feasibility of potential future projects to management. For system programming, will design, develop, enhance, debug, and implement PPM software. Troubleshoots production problems related to PPM software applications. Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements. Designs and develops new software products or major enhancements to existing software. Addresses problems of systems integration, compatibility, and multiple platforms. Consults with project teams and end users to identify application requirements. Performs feasibility analysis on potential future projects to management. Assists in the evaluation and recommendation of PPM application software packages, application integration and testing tools. Resolves problems with software and responds to suggestions for improvements and enhancements. Acts as team leader on projects. Instructs, assigns, directs, and checks the work of other software developers on development team. Participates in development of software user manuals.

Minimum Experience: Three (3) years of technical experience implementing enterprise level Project and Portfolio Management solutions within a variety of Information Technology environments. Position requires excellent oral and written communication skills, with the ability to multi‐task.

Experience & Degree Substitution Equivalencies Experience exceeding the minimum shown may be substituted for education. Likewise, education exceeding the minimum shown may be substituted for experience.

Equivalent Degree Experience Associate’s 2 years relevant experience Bachelor’s Associate’s degree + 2 years relevant experience or 4 years relevant experience Master’s Bachelor’s plus 2 years relevant experience or Associate’s degree + 4 years relevant experience or 6 years relevant experience PhD Master’s + 2 years relevant experience, or Bachelor’s + 4 years relevant experience or 8 years relevant experience

Solutions Consultant 1

Solutions Consultant 2

Solutions Consultant 3

Subject Matter Expert 2

Subject Matter Expert 3

Implementation Project Manager 1

Implementation Project Manager 2

Implementation Project Manager 3

PPM System Consultant 2

Experience & Degree Substitution Equivalencies

File details come from the government source that posted it. Updated Jun 6, 2019.