IT-70 - Northland Systems, Inc. - GS35F120GA
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- Federal Supply Schedule GS35F120GA Federal contract IDV
- Contract number
- GS35F120GA
- Issued by
- GSA Federal Acquisition Service
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G e n e r a l P u r p o s e C o m m e r c i a l I n f o r m a t i o n T e c h n o l o g y E q u i p m e n t , S o f t w a r e a n d S e r v i c e s
SMALL BUSINESS
FSC Class 7010 ADPE System Configuration FSC Class 7025 ADP Input/Output and Storage Devices FSC Class 7042 Mini and Micro Computer Control Devices FSC Class 7050 ADP Components
FSC Class 7030 ADP Software FSC Class 7025 Maint/Repair/Rebuild of Equipment
On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu-driven database system. The INTERNET address GSA Advantage! ® is: GSAAdvantage.gov http://northlandusa.com/
Since 1997 Northland Systems has been providing new and OEM refurbished SERVERS, STORAGE, and NETWORKING products to thousands of clients throughout the United States.
IT ASSET MANAGEMENT SERVICES
WorkSmartIT enables businesses to easily integrate, automate, monitor, and maintain their inventory of IT assets. WorkSmartIT IT Asset management service offerings are designed with the specific goal of improving IT and Business outcomes:
Reduced spending on IT assets by maximizing their useful lifecycle and saving up to 70% annually on service contracts through the WorkSmartIT Support Network
Quick and effective issue resolution with centralized information about asset configuration and support data.
Minimized risk of business disruption through asset classification, clear SLA requirements and sparing
Our services combine robust processes with sophisticated tools to increase the effectiveness of ITAM. Discovering, capturing and integrating inventory, configuration, financial, and contractual data of all IT assets in a central repository enables IT to more effectively manage assets, contracts, SLAs, and vendors. The resulting business outcome is an optimized software and hardware asset portfolio that provides greater reliability, higher services levels, at a reduced overall cost.
WHY BUY REFURBISHED IT HARDWARE FROM NORTHLAND SYSTEMS?
The answer is simple: better return on your IT hardware investment. Refurbished servers, storage, and networking equipment enable businesses to get more from their IT budget while maintaining the quality, reliability and IT performance needed to stay competitive. Northland System’s rigorous refurbishing process ensures that IT hardware is returned to original factory specifications.
Quality
Refurbished IT hardware is restored to original factory settings.
Undergoes multiple stringent tests while being refurbished.
Matches or exceeds the performance of equivalent new hardware Value
You decide when to upgrade your servers, storage, and networking equipment instead of getting caught up in the OEM’s upgrade cycle
Lower cost gets more out of your IT budget and improves IT ROI
Lengthens the lifespan of data center hardware by two or more years Availability
Hardware considered end-of-life by the OEM is readily available.
No lengthy lead times typical when buying from the OEM.
Repair and extend the life of older IT hardware
Learn more at our website – www.northlandusa.com & www.worksmartit.com http://northlandusa.com/ http://www.northlandusa.com/ http://www.worksmartit.com/
SPECIAL NOTICE TO AGENCIES: Small Business Participation
SBA strongly supports the participation of small business concerns in the Federal Acquisition Service. To enhance Small Business Participation SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be placed against the Federal Supply Schedules, and to report accomplishments against these goals.
For orders exceeding the micropurchase threshold, FAR 8.404 requires agencies to consider the catalogs/pricelists of at least three schedule contractors or consider reasonably available information by using the GSA Advantage! on-line shopping service (www.gsaadvantage.gov). The catalogs/pricelists, GSA Advantage! and the Federal Acquisition Service Home Page (www.gsa.gov/fas) contain information on a broad array of products and services offered by small business concerns.
This information should be used as a tool to assist ordering activities in meeting or exceeding established small business goals. It should also be used as a tool to assist in including small, small disadvantaged, and women-owned small businesses among those considered when selecting pricelists for a best value determination.
For orders exceeding the micropurchase threshold, customers are to give preference to small business concerns when two or more items at the same delivered price will satisfy their requirement
SIN DESCRIPTION
132-9 PURCHASE OF USED OR REFURBISHED EQUIPMENT
132-12 MAINTENANCE OF EQUIPMENT, REPAIR SERVICES AND/OR REPAIR/SPARE PART
Identification of the lowest priced model number:
SIN DESCRIPTION PRODUCT NUMBER PRICE
132-9 Aironet 2700 Series Access Point 24x7 TAC, 8x5xNBD Parts
AIR-CAP2702I-ABULK
24x7TAC 8x5xNBD
$17.73
132-12 Maintenance Services199748-001-- 5x9xNBD Remote Insight B-DISC US --
SERVER
199748-001--5x9xNBD $2.39
Labor Categories and Descriptions:
Not Applicable
The Maximum Order value for SIN 132-9 is $500,000.
The Maximum Order value for SIN 132-12 is $500,000.
The Minimum of orders to be issued is $100.
Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.
Overseas delivery is delivery to points outside of the 48 contiguous states, Washington, DC, Alaska, Hawaii, Puerto Rico, and U.S. Territories.
Offerors are requested to check one of the following boxes:
[X] The Geographic Scope of Contract will be domestic delivery only.
17200 Medina Road, Suite 800 Plymouth, MN 55447
Prices shown are net prices; basic discounts have been deducted.
132-9: 1% on orders exceeding $400,000 132-12: CISCO 25-2500 units 69.22%; All Brands 2500+ units 83.82%
1%, 15 Days, Net 30
At or below the Micro Purchase Threshold: YES Above the micro-purchase threshold: YES
Time of delivery:
a. 132-9: 30 Days
b. 132-12: Northland Systems will adhere to the delivery schedule stipulated in each delivery order and/or delivery order amendment Expedited Delivery:
a. 132-9: 3 Days
b. 132-12: Not Applicable
Overnight & 2-Day delivery:
a. 132-9: Call for availability
b. 132-12: Not Applicable
Urgent Requirements: Northland Systems will adhere to the delivery schedule stipulated in each task or delivery order and/or task or delivery order amendment
Destination
Address:
Plymouth, MN 55447 Procedures:
For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.
One-Year Warranty: http://northlandusa.com/warranty-repair http://northlandusa.com/warranty-repair
Northland Systems Standard Commercial Warranty - http://northlandusa.com/warranty-repair
Terms and conditions for any other services (if applicable).
4515 E 26th Street Sioux Falls, SD 57110
108 Waterford Falls Drive Canton, GA 30114
If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at:
966712275
Northland Systems is registered in CCR database, now SAM http://www.section508.gov/
All equipment furnished hereunder must satisfactorily perform the function for which it is intended.
Written orders, EDI orders (GSA Advantage! and FACNET), credit card orders, and orders placed under blanket purchase agreements (BPA) agreements shall be the basis for purchase in accordance with the provisions of this contract. If time of delivery extends beyond the expiration date of the contract, the Contractor will be obligated to meet the delivery and installation date specified in the original order.
For credit card orders and BPAs, telephone orders are permissible.
FOB DESTINATION. Prices cover equipment delivery to destination, for any location within the geographic scope of this contract.
a. INSTALLATION. When the equipment provided under this contract is not normally self-installable, the Contractor's technical personnel shall be available to the ordering activity, at the ordering activity's location, to install the equipment and to train ordering activity personnel in the use and maintenance of the equipment. The charges, if any, for such services are listed below, or in the price schedule:
b. INSTALLATION, DEINSTALLATION, REINSTALLATION. The Davis-Bacon Act (40 U.S.C. 276a- 276a-7) provides that contracts in excess of $2,000 to which the United States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall receive less than the prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services. For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract. However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirement of the Davis-Bacon Act applies.
The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, deinstallation, and reinstallation services under SIN 132-8 or SIN 132-9.
c. OPERATING AND MAINTENANCE MANUALS. The Contractor shall furnish the ordering activity with one (1) copy of all operating and maintenance manuals which are normally provided with the equipment being purchased.
The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The ordering activity reserves the right to inspect or test any equipment that has been tendered for acceptance. The ordering activity may require repair or replacement of nonconforming equipment at no increase in contract price. The ordering activity must exercise its post acceptance rights (1) within a reasonable time after the defect was discovered or should have been discovered; and (2) before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.
a. Unless specified otherwise in this contract, the Contractor’s standard commercial warranty as stated in the contract’s commercial pricelist will apply to this contract.
http://northlandusa.com/warranty-repair
NORTHLAND SYSTEMS LIFE-TIME EQUIPMENT WARRANTY
This warranty applies to pre-owned and refurbished original equipment manufacturer (“OEM”) branded equipment, OEM branded equipment acquired outside of authorized resale channels (i.e.
“new in box” or “out of channel” equipment) and new Northland Systems branded equipment (collectively, the “Equipment”).
Northland Systems warrants that the Equipment sold to Buyer will be free from defects in material and workmanship for the lifetime of such Equipment provided that the Equipment is properly used and maintained.
During the warranty period, Northland Systems will replace any defective Equipment, or if it is unable to locate a suitable replacement, Northland Systems will repair the Equipment. If it is unable to do either, Northland Systems will refund the purchase price to Buyer.
Northland Systems reserves the right to replace defective Equipment with the same model or with an upgraded model with comparable functionality.
Buyer must return the defective Equipment to Northland Systems within ten (10) days of receipt of the Replacement Equipment. Northland Systems shall cover the costs of shipping the defective Equipment back to Northland Systems. Buyer must obtain a valid return authorization number from Northland Systems for all returns prior to returning Equipment.
Northland Systems will pay for the costs to ship any “Repaired Equipment” or “Replacement Equipment” to the Buyer. Replacement Equipment and Repaired Equipment will be shipped using Northland’s preferred carrier, freight prepaid by Northland Systems. Northland Systems shall also cover the cost of any import duties, taxes or other similar fees, arising in connection with the shipment of such Equipment, except for any such duties, taxes or fees arising as a result of shipments to India, China, Russia or Brazil, which shall be Buyer’s responsibility.
This warranty does not apply to any failure of the Equipment as a result of misuse, abuse, accident, neglect or mishandling, lack of proper maintenance, environmental factors, improper installation or configuration, flood, fire or other natural disasters, physical damage, electrical issues such as lightning, power surges or incorrect electrical voltages, or improper modifications.
http://northlandusa.com/warranty-repair
This warranty is only valid for the original purchaser of the Equipment (“Buyer”).
This warranty does not apply to any new OEM branded equipment for which Northland Systems is an authorized reseller or any new OEM branded equipment acquired for resale by Northland systems from an authorized reseller. Warranties for such equipment are provided solely by the manufacturer of the equipment. NORTHLAND SYSTEMS EXPRESSLY DISCLAIMS ANY AND ALL
EXPRESS OR IMPLIED WARRANTIES WITH RESPECT TO ANY SUCH EQUIPMENT, INCLUDING BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE WHATSOEVER. To the extent it is authorized, Northland Systems will pass through to the Buyer any transferable warranties. Northland’s sole responsibility with respect to any such warranties is to provide Buyer with reasonable assistance in its efforts to have the manufacturer honor the warranties.
This warranty does not apply to any products purchased in wholesale transactions. This warranty does not cover software products, batteries, licenses or any services, including SMARTnet and NorthSmart maintenance services. Northland Systems disclaims any warranty, express or implied, for such goods and services, except as separately agreed to in writing by Northland Systems
EXCEPT AS SET FORTH ABOVE, OR AS OTHERWISE AGREED TO BY NORTHLAND SYSTEMS IN
WRITING, NORTHLAND SYSTEMS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, STATUTORY
OR OTHERWISE, WITH REGARD TO THE EQUIPMENT, INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, PERFORMANCE, SUITABILITY, OR NON-INFRINGEMENT.
THE REMEDY OF REPAIR, REPLACEMENT OR REFUND, AS DETERMINED IN NORTHLAND SYSTEMS'
SOLE DISCRETION, WILL BE THE EXCLUSIVE AND SOLE REMEDY OF BUYER WITH RESPECT TO ANY CLAIMS BASED ON THE EQUIPMENT. IN NO EVENT SHALL NORTHLAND SYSTEM BE LIABLE FOR ANY
SPECIAL, INCIDENTAL, CONTINGENT, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND,
INCLUDING, BUT NOT LIMITED TO, DAMAGE OR LOSS OF OTHER PROPERTY OR GOODS, LOSS OF
PROFITS OR REVENUE OR LOSS OF USE.
BOARD LEVEL REPAIRS
Repair Services – “to restore to sound condition after damage or injury.”
Northland Systems technical experts provide reliable repair services for all Cisco networking components.
Our state-of-the-facilities ensure that each order is completed to customer specification with 100% satisfaction guaranteed. To learn more about our repair center, contact [NEED E-MAIL]
The defective hardware sitting on your shelf is not making your company money. Let Northland help you get that equipment back into service today.
Free estimates
No repair no fee
Three-month warranty
Fast turnaround
Repair or exchange pricing
b. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.
c. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.
d. If inspection and repair of defective equipment under this warranty will be performed at the Contractor's plant, the address is as follows: Customer Site
The purchase price that the ordering activity will be charged will be the ordering activity purchase price in effect at the time of order placement, or the ordering activity purchase price in effect on the installation date (or delivery date when installation is not applicable), whichever is less.
The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City or otherwise) covering work of this character, and shall include all costs, if any, of such compliance in the prices quoted in this offer.
When an ordering activity determines that Information Technology equipment will be replaced, the ordering activity shall follow the contracting policies and procedures in the Federal Acquisition Regulation (FAR), the policies and procedures regarding disposition of information technology excess personal property in the Federal Property Management Regulations (FPMR) (41 CFR 101-43.6), and the policies and procedures on exchange/sale contained in the FPMR (41 CFR part 101-46).
e. The maintenance and repair service rates listed herein are applicable to any ordering activity location within a N/A mile radius of the Contractor’s service points. If any additional charge is to apply because of the greater distance from the Contractor’s service locations, the mileage rate or other distance factor shall be negotiated at the Task Order level.
f. When repair services cannot be performed at the ordering activity installation site, the repair services will be performed at the Contractor's plant(s) listed below: N/A
a. Agencies may use written orders, EDI orders, credit card orders, or BPAs, for ordering maintenance under this contract. The Contractor shall confirm orders within fifteen (15) calendar days from the date of receipt, except that confirmation of orders shall be considered automatic for renewals for maintenance (Special Item Number 132-12). Automatic acceptance of order renewals for maintenance service shall apply for machines which may have been discontinued from use for temporary periods of time not longer than 120 calendar days. If the order is not confirmed by the Contractor as prescribed by this paragraph, the order shall be considered to be confirmed by the Contractor.
b. The Contractor shall honor orders for maintenance for the duration of the contract period or a lessor period of time, for the equipment shown in the pricelist. Maintenance service shall commence on a mutually agreed upon date, which will be written into the maintenance order. Maintenance orders shall not be made effective before the expiration of any applicable maintenance and parts guarantee/warranty period associated with the purchase of equipment. Orders for maintenance service shall not extend beyond the end of the contract period.
c. Maintenance may be discontinued by the ordering activity on thirty (30) calendar days written notice, or shorter notice when agreed to by the Contractor; such notice to become effective thirty (30) calendar days from the date on the notification. However, the ordering activity may extend the original discontinuance date upon written notice to the Contractor, provided that such notice is furnished at least ten (10) calendar days prior to the original discontinuance date.
d. Annual Funding. When annually appropriated funds are cited on a maintenance order, the period of maintenance shall automatically expire on September 30th of the contract period, or at the end of the contract period, whichever occurs first. Renewal of a maintenance order citing the new appropriation shall be required, if maintenance is to continue during any remainder of the contract period.
e. Cross-year Funding Within Contract Period. Where an ordering activity's specific appropriation authority provides for funds in excess of a 12 month, fiscal year period, the ordering activity may place an order under this schedule contract for a period up to the expiration of the contract period, notwithstanding the intervening fiscal years.
f. Ordering activities should notify the Contractor in writing thirty (30) calendar days prior to the expiration of maintenance service, if maintenance is to be terminated at that time. Orders for continued maintenance will be required if maintenance is to be continued during the subsequent period
a. Agencies may use written orders, EDI orders, credit card orders, blanket purchase agreements (BPAs), or small order procedures for ordering repair service and/or repair parts/spare parts under this contract. Orders for repair service shall not extend beyond the end of the contract period.
b. When repair service is ordered, only one chargeable repairman shall be dispatched to perform repair service, unless the ordering activity agrees, in advance, that additional repair personnel are required to effect repairs.
When the Contractor removes equipment to his establishment for repairs, the Contractor shall be responsible for any damage or loss, from the time the equipment is removed from the ordering activity installation, until the equipment is returned to such installation.
a. The Contractor shall provide maintenance for all equipment listed herein, as requested by the ordering activity during the contract term. Repair service and repair parts/spare parts shall apply exclusively to the equipment types/models within the scope of this Information Technology Schedule.
b. Equipment placed under maintenance service shall be in good operating condition.
(1) In order to determine that the equipment is in good operating condition, the equipment shall be subject to inspection by the Contractor, without charge to the ordering activity.
(2) Costs of any repairs performed for the purpose of placing the equipment in good operating condition shall be borne by the Contractor, if the equipment was under the Contractor's guarantee/warranty or maintenance responsibility prior to the effective date of the maintenance order.
(3) If the equipment was not under the Contractor's responsibility, the costs necessary to place the equipment in proper operating condition are to be borne by the ordering activity, in accordance with the provisions of Special Item Number 132-12 (or outside the scope of this contract).
a. Ordering activity personnel shall not perform maintenance or attempt repairs to equipment while such equipment is under the purview of a maintenance order, unless agreed to by the Contractor.
b. Subject to security regulations, the ordering activity shall permit access to the equipment which is to be maintained or repaired.
c. If the Ordering Activity desires a factory authorized/certified service personnel, then this should be clearly stated in the task or delivery order.
a. For equipment not covered by a maintenance contract or warranty, the Contractor's repair service personnel shall complete repairs as soon as possible after notification by the ordering activity that service is required. Within the service areas, this repair service should normally be done within 4 hours after notification.
b. If the Ordering Activity task or delivery order specifies a factory authorized/certified service personnel then the Contractor is obligated to provide such a factory authorized/certified service personnel for the equipment to be repaired or serviced, unless otherwise agreed to in advance between the Agency and the Contractor.
a. The Contractor shall bear all costs of maintenance, including labor, parts, and such other expenses as are necessary to keep the equipment in good operating condition, provided that the required repairs are not occasioned by fault or negligence of the ordering activity.
b. b. REGULAR HOURS The basic monthly rate for each make and model of equipment shall entitle the ordering activity to maintenance service during a mutually agreed upon nine (9) hour principal period of maintenance, Monday through Friday, exclusive of holidays observed at the ordering activity location.
c. AFTER HOURS Should the ordering activity require that maintenance be performed outside of Regular Hours, charges for such maintenance, if any, will be specified in the pricelist. Periods of less than one hour will be prorated to the nearest quarter hour.
d. TRAVEL AND TRANSPORTATION If any charge is to apply, over and above the regular maintenance rates, because of the distance between the ordering activity location and the Contractor’s service area, the charge will be negotiated at the Task Order level. NONE
e. QUANTITY DISCOUNTS Quantity discounts from listed maintenance service rates for multiple equipment owned and/or leased by an ordering activity are indicated below:
Quantity Range Discounts
________Units ________%
a. CHARGES. Charges for repair service will include the labor charge, computed at the rates set forth below, for the time during which repairmen are actually engaged in work, and, when applicable, the charge for travel or transportation.
b. MULTIPLE MACHINES. When repairs are ordered by a ordering activity on two or more machines located in one or more buildings within walking distance of each other, the charges will be computed from the time the repairman commences work on the first machine, until the work is completed on the last machine. The time required to go from one machine to another, or from one building to another, will be considered actual work performance, and chargeable to the ordering activity, provided the time consumed in going between machines (or buildings) is reasonable.
c. TRAVEL OR TRANSPORTATION
(1) AT THE CONTRACTOR'S SHOP
(a) When equipment is returned to the Contractor's shop for adjustments or repairs which are not covered by the guarantee/warranty provision, the cost of transportation, packing, etc., from the ordering activity location to the Contractor's plant, and return to the ordering activity location, shall be borne by the ordering activity.
(b) The ordering activity should not return defective equipment to the Contractor for adjustments and repairs or replacement without his prior consultation and instruction.
(2) AT THE ORDERING ACTIVITY LOCATION (Within Established Service Areas) When equipment is repaired at the ordering activity location, and repair service rates are established for service areas or zones, the listed rates are applicable to any ordering activity location within such service areas or zones. No extra charge, time, or expense will be allowed for travel or transportation of repairmen or machines to or from the ordering activity office; such overhead is included in the repair service rates listed.
(3) AT THE ORDERING ACTIVITY LOCATION (Outside Established Service Areas)
(a) If repairs are to be made at the ordering activity location, and the location is outside the service area as shown in paragraph 1.a, the repair service and mileage rates negotiated per subparagraphs 1.a and 8.d will apply.
(b) When the overall travel charge computed at the above mileage rate is unreasonable (considering the time required for travel, actual and necessary transportation costs, and the allowable ordering activity per diem rate for each night the repairman is required to remain overnight at the ordering activity location), the ordering activity shall have the option of reimbursing the Contractor for actual costs, provided that the actual costs are reasonable and allowable. The Contractor shall furnish the ordering activity with a report of travel performed and related expenses incurred. The report shall include departure and arrival dates, times, and the applicable mode of travel
d. LABOR RATES
(1) REGULAR HOURS
The Regular Hours repair service rates listed herein shall entitle the ordering activity to repair service during the period 8:00 a.m. to 5:00 p.m., Monday through Friday, exclusive of holidays observed at the ordering activity location. There shall be no additional charge for repair service which was requested during Regular Hours, but performed outside the Regular Hours defined above, at the convenience of the Contractor.
(2) AFTER HOURS
When the ordering activity requires that repair service be performed outside the Regular Hours defined above, except Sundays and Holidays observed at the ordering activity location, the After Hours repair service rates listed herein shall apply. The Regular Hours rates defined above shall apply when repair service is requested during Regular Hours, but performed After Hours at the convenience of the Contractor.
(3) SUNDAYS AND HOLIDAYS
When the ordering activity requires that repair service be performed on Sundays and Holidays observed at the ordering activity location, the Sundays and Holidays repair service rates listed herein shall apply. When repair service is requested to be performed during Regular Hours and/or After Hours, but is performed at the convenience of the Contractor on Sundays or Holidays observed at the ordering activity location, the Regular Hours and/or After Hours repair service rates, as applicable, shall apply.
All parts, furnished as spares or as repair parts in connection with the repair of equipment, unless otherwise indicated in this pricelist, shall be new, standard parts manufactured by the equipment manufacturer. All parts shall be furnished at prices indicated in the Contractor's commercial pricelist.
a. REPAIR SERVICE All repair work will be guaranteed/warranted for a period of 1 year, see http://northlandusa.com/warranty-repair
b. REPAIR PARTS/SPARE PARTS All parts, furnished either as spares or repairs parts will be guaranteed/warranted for a period 1 year, http://northlandusa.com/warranty-repair
a. Maintenance Service
(1) Invoices for maintenance service shall be submitted by the Contractor on a quarterly or monthly basis, after the completion of such period. Maintenance charges must be paid in arrears (31 U.S.C. 3324). PROMPT PAYMENT DISCOUNT, IF APPLICABLE, SHALL BE SHOWN ON THE INVOICE.
(2) Payment for maintenance service of less than one month's duration shall be prorated at 1/30th of the monthly rate for each calendar day.
b. Repair Service and Repair Parts/Spare Parts Invoices for repair service and parts shall be submitted by the Contractor as soon as possible after completion of work. Payment under blanket purchase agreements will be made quarterly or monthly, except where cash payment procedures are used. Invoices shall be submitted separately to each ordering activity office ordering services under the contract. The cost of repair parts shall be shown as a separate item on the invoice, and shall be priced in accordance with paragraph #10, above. PROMPT PAYMENT DISCOUNT, IF APPLICABLE, SHALL
BE SHOWN ON THE INVOICE.
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