MAS - General Dynamics Information Technology, Inc. - GS35F088AA

October 2024

GENERAL SERVICES ADMINISTRATION

Federal Supply Service MULTIPLE AWARD SCHEDULE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE

LIST INFORMATION TECHNOLOGY

AND MISCELLANEOUS SERVICES CATEGORY

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

LARGE CATEGORY: INFORMATION TECHNOLOGY

SUBCATEGORY: IT SERVICES

Special Item Number: 54151S Information Technology Professional Services

IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion, and implementation support; network services, data/records management, and testing.

NOTE: Subject to Cooperative Purchasing

FSC/PSC Code: D399

Special Item Number: 54151HEAL Health Information Technology Services

Includes a wide range of Health IT services to include connected health, electronic health records, health information exchanges, health analytics, personal health information management, innovative Health IT solutions, health informatics, emerging Health IT research, and other Health IT services.

FSC/PSC Code: D399

LARGE CATEGORY: MISCELLANEOUS

SUBCATEGORY: COMPLEMENTARY SINs

Special Item Number: ANCILLARY Ancillary Supplies and Services

Ancillary supplies and/or services are support supplies and/or services which are not within the scope of any other SIN on this schedule. These supplies and/or services are necessary to compliment a contractor's offerings to provide a solution to a customer requirement. This SIN may be used for orders and blanket purchase agreements that involve work or a project that is solely associated with the supplies and/or services purchased under this schedule.

FSC/PSC Code: 7010 http://www.gsaadvantage.gov/

Special Item Number: OLM Order-Level Materials (OLM)

OLMs are supplies and/or services acquired in direct support of an individual task or delivery order placed against a Schedule contract or BPA. OLM pricing is not established at the Schedule contract or BPA level, but at the order level. Since OLMs are identified and acquired at the order level, the ordering contracting officer (OCO) is responsible for making a fair and reasonable price determination for all OLMs.

OLMs are procured under a special ordering procedure that simplifies the process for acquiring supplies and services necessary to support individual task or delivery orders placed against a Schedule contract or BPA.

Using this new procedure, ancillary supplies and services not known at the time of the Schedule award may be included and priced at the order level.

FSC/PSC Code: 0000

General Dynamics Information Technology, Inc.

3150 Fairview Park Drive, Ste 100

Falls Church, Virginia 22042-4504

Phone: (703) 995-3733 website: www.gdit.com Business Size: Large

Contract Number: GS-35F-088AA

CONTRACT PERIOD: November 30, 2012 – November 29, 2027

For more information on ordering from Federal Supply Schedules, https://www.gsa.gov.

Pricelist current through Modification # PS-0045 Close Contract to New Awards dated August

6, 2024

GS-35F-088AA is listed here for reference purposes only and is replaced by GS-35F-393CA.

GS-35F-088AA is only to be used for BPAs and orders awarded prior to or pending an award decision as of 7/19/2024. All new BPAs and orders MUST be awarded against the contractor s Surviving MAS contract GS-35F-393CA http://www.gdit.com/ http://www.gsa.gov/

TABLE OF CONTENTS

Contents

SECTION 1. IT PROFESSIONAL SERVICES (SIN 54151S)

SECTION 2. IT PROFESSIONAL LABOR CATEGORY DESCRIPTIONS AND RATES .. 6

SECTION 3. HEALTH IT LABOR CATEGORY DESCRIPTIONS AND RATES (SIN

54151HEAL)

SECTION 4. ANCILLARY SERVICES (SIN ANCILLARY)

SECTION 5. ANCILLARY SERVICES IT/HEALTH LABOR CATEGORY DESCRIPTIONS

AND RATES

SECTION 6. ORDER-LEVEL MATERIALS (OLMs) – (SIN OLM)

GSA Contract Number GS-35F-088AA

Page 4 October 2024

CONTRACTOR INFORMATION

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN 54151S - INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

SIN 54151HEAL- HEALTH INFORMATION TECHNOLOGY SERVICES

SIN ANCILLARY - ANCILLARY SERVICES

SIN OLM – ORDER LEVEL MATERIALS

1b. LOWEST PRICE FOR EACH AWARDED SIN:

Please refer to Sections 1 through 5

1c. HOURLY RATES (Services only)

Please refer to Sections 1 through 5

2. MAXIMUM ORDER THRESHOLD:

54151S $500,000

54151HEAL $500,000

ANCILLARY $250,000

OLM $100,000

3. MINIMUM ORDER THRESHOLD: $100.00

4. GEOGRAPHIC COVERAGE: Domestic delivery is delivery within the 48 contiguous states, the Alaska, Hawaii, Puerto Rico, Washington, DC and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

5. POINT(S) OF PRODUCTION: Fairfax, Virginia, United States of America

6. DISCOUNTS: GSA Net Prices can be found in the below Pricing Matrixes. Negotiated discounts have been applied and the Industrial Funding Fee has been added

7. QUANTITY DISCOUNT(S) No Discount

8. PROMPT PAYMENT TERMS: Net 30

Information for Ordering Office: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9a. Government Purchase Cards are accepted at or below the micro-purchase threshold

9b. Government Purchase Cards are accepted above the micro-purchase threshold.

Contact contractor for limit.

10. FOREIGN ITEMS: None

11a. TIME OF DELIVERY: Negotiated with the Ordering Agency at the Task Order level

11b. EXPEDITED DELIVERY: Negotiated with the Ordering Agency at the Task Order level

11c. OVERNITE AND 2-DAY DELIVERY: Contact the Contractor for Overnight and 2-day rates.

Page 5 October 2024

11d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s Representative to affect a faster delivery. Customers are encouraged to contact the Contractor for the purpose of requesting accelerated delivery.

12. FOB POINT: Destination

13a. ORDERING ADDRESS: Attention: Lea Anderegg

3150 Fairview Park Dr., Ste. 100

Falls Church, VA 22042-4504

Phone: (571) 533-3215

E-mail: GDITGSA@GDIT.com

13b. ORDERING PROCEDURES: Ordering Activities shall use the ordering procedures described in Federal Acquisition Regulation 8.405-3 when place an order or establishing a BPA for supplies or services.

14. PAYMENT ADDRESS (US Mail):

General Dynamics Information Technology, Inc.

Attn: Accounts Receivable

P.O. Box 643014

Pittsburg, PA 15264-3014

15. WARRANTY PROVISION: Contract’s Best Effort for IT Professional Services and Health IT Professional Services.

16. EXPORT PACKING CHARGES: Not Applicable

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: None

18: TERMS AND CONDITIONS OF RENTAL MAINTENANCE, AND REPAIR (IF APPLICABLE):

Not Applicable

19: TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): Not Applicable

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS

PRICE LISTS AND ANY DISCOUTS FROM LIST PRICES (IF APPLICABLE): Not

Applicable

20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): Not applicable

21. LIST OF SERVICES AND DISTRIBUTION POINTS (IF APPLICABLE): Not Applicable

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): Not Applicable

23. PREVENTIVE MAINTENANCE (IF APPLICABLE): Not Applicable

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. re-cycle content, energy efficiency, and or reduced pollutants): Not Applicable

24b. SECTION 508 COMPLIANCE FOR ELECTRONIC AND INFORMATION TECHNOLOGY (EIT):

www.section 508.gov/

25. UNIQUE ENTITY ID NUMBER #: SMNWM6HN79X5

mailto:E-mail:%20GDITGSA@GDIT.com

Page 6 October 2024

26. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD

MANAGEMENT (SAM) DATABASE: Contractor has an active registration in the

System for Award Management (SAM) database.

SECTION 1. IT PROFESSIONAL SERVICES (SIN 54151S)

Solving today’s complex, multi-dimensional information technology problems require a broad array of multi-disciplinary skills and experience. Experience clearly shows that for the implementation of new or conversion of old IT systems to be successful, a wide assortment of technical and business analyses must be performed (e.g., strategic planning, design, development, implementation, testing, and operations and maintenance) along with requirements analysis, evaluation of business cases, and review of new technology solutions.

Because of the complex interconnectivity and overlap of these many disciplines, we need experts that can integrate software and hardware technology solutions, business process reengineering results, corporate data, training, and change management for the human resources that will use these new systems.

The following labor category descriptions describe the functional responsibilities and the minimum education and experience requirements for each labor category.

Education and experience may be substituted for each other. Each year of relevant experience may be substituted for one year of education and vice versa. Successful completion of each year of higher education that has not yet resulted in a degree may be counted for 1-for-1 for a year of experience. In addition, certifications, professional licenses, and vocational technical training may be substituted for experience or education.

Degree Experience Equivalence* Other Equivalence

High School GED

Associates 1-year relevant experience Vocational or technical training in work-related field

Bachelor’s Associate degree + 2 years relevant experience, or 4 years relevant experience

Professional certification

Master’s Bachelor’s + 2 years relevant experience, or Associate’s + 4 years relevant experience

Professional license

Doctorate Master’s + 2 years relevant experience, or Bachelor’s + 4 years relevant experience

SECTION 2. IT PROFESSIONAL LABOR CATEGORY DESCRIPTIONS AND RATES

1. Program Manager

General Experience:

Fifteen (15) years of progressive experience in managing, directing, and implementing information technology projects. Experienced in managing a diverse group of functional

Page 7 October 2024 activities, subordinate groups of technical and administrative personnel. Experienced in management and control of large funds and resources, and demonstrated capability in managing complex, multi-task commercial and government contracts. GDIT’s Program

Managers are our most senior and valuable employees and are responsible for directing the

Corporate Business Units and large business areas.

Functional Responsibility:

For a given Delivery Order, the Program Manager serves as GDIT’s single contract manager, and will be GDIT’s authorized interface with the government’s Contracting officer’s

Representative (COR), other government management personnel, and customer agency representatives. Responsible for formulating and enforcing work standards, assigning contractor schedules, and communicating policies, purposes, and goals of GDIT, Inc. to subordinates and subcontractors. Responsible for the overall contract performance. Manages

ADP services and support operations that may include multiple projects.

Organizes resources to support multiple concurrent projects and manages the execution of multiple concurrent projects. Organizes, directs, and coordinates planning and production of all contract support activities. Conducts oral and written communications with all levels of management for planning and control of projects. Communicates with all levels of

Government management personnel, other contract personnel, and customer agency representatives. Formulates and reviews project feasibility studies, determines costs, and ensures conformance to work standards. Assigns, schedules, and reviews work of subordinate Project Managers including subcontractors. Prepares and delivers presentations to colleagues, subordinates, and government representatives. The Program Manager will be an employee of GDIT.

Education:

Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science

2. Senior Subject Matter Expert

Senior Subject Matter Experts (SSMEs) have seventeen (17) years of progressive experience in supporting large information technology projects related to the individual’s subject matter expertise. These personnel are often corporate officers, leaders, and directors with many years of experience, and are nationally and/or internationally renowned experts in either functional domains (e.g., finance, personnel, acquisition, etc.) or technical disciplines

(e.g., computer security, network engineering, etc.). They have advanced degrees, and many have a Ph.D. They all have extensive experience as technical leaders and/or senior

Project Managers.

Senior Subject Matter Experts (SSMEs) serve as technical experts in areas relevant to a particular project. SSMEs produce and/or review substantive and/or complex technical documentation reflecting detailed knowledge of technical areas as identified in the statement of work. Documentation subjects include, but are not limited to, systems design, system architecture, feasibility studies, and system specifications.

Master’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science.

3. Project Manager/Subject Matter Expert

Project Managers have twelve (12) years of progressive experience in managing, directing, and

Page 8 October 2024 implementing information technology projects. Experienced in managing a diverse group of functional activities, subordinate groups of technical and administrative personnel. PMs are senior personnel who not only have responsibility for managing projects, but also possess strong technical skills.

Subject Matter Experts (SMEs) have twelve (12) years of progressive experience in supporting large information technology projects related to the individual’s subject matter expertise. These senior personnel are renowned experts in either functional domains (e.g., finance, personnel, acquisition, etc.) or technical disciplines (e.g., computer security, network engineering, etc.)

with many years of experience.

They have advanced degrees, and many have a Ph.D. They all have extensive experience as technical leaders and/or senior Project Managers.

A Project Manager serves as the leader of a delivery order and assists the Program Manager in working with the Government’s Contracting Officer’s Representative (COR), other government management personnel, and customer agency representatives. Under the guidance of the Program Manager, responsible for the overall management of the specific task order(s) and ensuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise-wide horizontal integration planning and interfaces to other functional systems. Provides overall managerial direction for a specific project. Manages ADP services and support operations that may include multiple task orders.

Organizes resources to support multiple concurrent task orders and manages the execution of those task orders. Organizes, directs, and coordinates planning and production of all project support activities. Conducts oral and written communications with the Program

Manager for planning and control of the project or multiple, concurrent task orders.

Communicates with all levels of Government management personnel, other contract personnel, and customer agency representatives. Formulates project feasibility studies, determines costs, and ensures conformance to work standards. Assigns, schedules, and reviews work of subordinates including subcontractors. Prepares and delivers presentations to colleagues, subordinates, and government representatives. Assures the proper use of current or requested programming, testing and documentation techniques. The Project

Manager will be an employee of GDIT.

Subject Matter Experts serve as technical experts in areas relevant to a particular project.

SMEs produce and/or review substantive and/or complex technical documentation reflecting detailed knowledge of technical areas as identified in the statement of work. Documentation subjects include but are not limited to systems design, system architecture, feasibility studies, and system specifications. SMEs report to the GDIT Project Manager.

Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science.

4. Principal Information Technology Specialist

General Experience:

Principal Information Technology (IT) Specialists have twelve (12) years of substantive IT knowledge and demonstrated hands-on expertise and/or training in areas of emerging technologies. These areas include, but are not limited to, national policy development, continuity of government and operations, crisis management, disaster recovery, database frameworks, enterprise resource planning, Hypertext Markup Language (HTML), Hypertext

Transfer Protocol (HTTP), Web portals, firewalls, geographic information systems, visual simulation applications, and remote sensing/satellite imagery.

Page 9 October 2024

Provides technical expertise, support, and oversight in one or more emerging technology areas including, but not limited to, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, bioinformatics, information assurance, public key infrastructure

(PKI), and critical infrastructure protection. Reviews and recommends solutions to customer problems based on prior experience and hands-on understanding of how products and services interrelate and support the customer mission.

Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science.

5. Senior Information Technology Specialist

General Experience:

Senior Information Technology (IT) Specialists have nine (9) years of substantive IT knowledge and demonstrated hands-on expertise and/or training in areas of emerging technologies. These areas include, but are not limited to, national policy development, continuity of government and operations, crisis management, disaster recovery, database frameworks, enterprise resource planning, Hypertext Markup Language (HTML), Hypertext Transfer Protocol (HTTP), Web portals, firewalls, geographic information systems, visual simulation applications, and remote sensing/satellite imagery.

Provides technical expertise, support, and oversight in one or more emerging technology areas including, but not limited to, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, bioinformatics, information assurance, public key infrastructure

(PKI), and critical infrastructure protection. Reviews and recommends solutions to customer

Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science.

6. Information Technology Specialist

Information Technology (IT) Specialists have six (6) years of IT knowledge and demonstrated hands-on experience and/or training in areas of emerging technologies. These areas include, but are not limited to, national policy development, continuity of government and operations, crisis management, disaster recovery, database frameworks, enterprise resource planning, Hypertext Markup Language (HTML), Hypertext Transfer Protocol (HTTP), Web portals, firewalls, geographic information systems, visual simulation applications, and remote

Provides technical expertise and support in one or more emerging technology areas including, but not limited to, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, bioinformatics, information assurance, public key infrastructure (PKI), and critical infrastructure protection. Reviews and recommends solutions to customer problems based on prior experience and hands-on understanding of how products and services interrelate and support the customer mission.

Page 10 October 2024

Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science.

7. Associate Information Technology Specialist

General Experience:

Associate Information Technology (IT) Specialists have three (3) years of IT knowledge and hands-on experience or training in areas of emerging technologies. These areas include, but are not limited to, national policy development, continuity of government and operations, crisis management, disaster recovery, database frameworks, enterprise resource planning, Hypertext Markup Language (HTML), Hypertext Transfer Protocol (HTTP), Web portals, firewalls, geographic information systems, visual simulation applications, and remote

Provides technical support in one or more emerging technology areas including, but not limited to, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, bioinformatics, information assurance, public key infrastructure (PKI), and critical infrastructure protection.

Reviews and recommends solutions to customer problems based on prior experience and hands-on understanding of how products and services interrelate and support the customer mission.

Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science.

8. Entry Level Information Technology Specialist

General Experience:

Recent college graduates with IT knowledge and hands-on experience or training in areas of emerging technologies. These areas include, but are not limited to, national policy development, continuity of government and operations, crisis management, disaster recovery, database frameworks, enterprise resource planning, Hypertext Markup Language (HTML), Hypertext Transfer Protocol (HTTP), Web portals, firewalls, geographic information systems, visual simulation applications, and remote sensing/satellite imagery.

Works under close supervision. Provides technical support in one or more emerging technology areas including, but not limited to, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, bioinformatics, information assurance, public key infrastructure

(PKI), and critical infrastructure protection. Reviews and recommends solutions to customer

Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science.

The following five labor categories of Principal, Senior, Mid-level, Junior and Entry-level

Engineer/Analyst are broadly defined labor categories to permit ordering agencies the broadest range of disciplines and skill sets. Specialized expertise within each category will be provided as appropriate to meet the technical requirements specified by the ordering agency.

For example, if an ordering agency requires ADP Services in support of the design, re-hosting, integration, and implementation of an enterprise-wide LAN/WAN system, GDIT would provide an appropriate mix of specialized Engineer/Analyst skills (e.g., systems network engineer, Page 11 October 2024 internet/intranet engineer, computer systems analyst, telecommunications specialist, and systems integration analyst, etc.) to meet the customer’s technology needs. This labor mix will be mutually agreed to by both the customer and GDIT.

9. Principal Engineer/Analyst

Ten (10) years of progressive systems engineering and architectural design and the use of structured analysis, design methodologies, design tools, and object oriented principles.

Specialized Experience:

Engineer: Experienced in one of the following engineering disciplines: systems engineering, systems integration, software engineering, information engineering telecommunications engineering, network engineering, electrical engineering, and data quality engineering (or other relevant engineering disciplines).

Analyst: Experienced in one of the following disciplines: strategic systems planning, business process reengineering, facilitation, activity-based costing (ABC), business case analysis, training, change management, economic analysis, operations research, statistics, market surveys, cost/benefit analysis, computer security, or other relevant social sciences, scientific, analytic, or related fields.

Establishes system engineering and information requirements using analysis of the information engineer in the development of enterprise-wide or large-scale information technology systems. Designs architecture to include software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Ensures these systems are compatible and in compliance with the standards for open systems architectures (OSI, ISO, IEEE, OSE) as they apply to the implementation and specification of information technology solutions. Analyzes system requirements and develops design alternatives to satisfy those requirements. Provides technical leadership developing solutions for engineering studies and internet/intranet applications. Supports process improvement efforts by providing specific, high level technical expertise. Performs evaluation of alternatives and assessment of risks and costs.

Master’s Degree in Computer Science, Information Systems, Engineering, Business, or Social Science.

10. Senior Engineer/Analyst

General Experience:

Nine (9) years in systems lifecycle management, structured system development methodologies (preferably Information Engineering), structured analysis, and/or information systems development or a relevant technical discipline. Experience in some of the following or related technical disciplines: data communications, network management, and operational activities of a network; functional requirements analysis; computer security systems; and quality assurance. Progressive experience may include software development, software management, data management, ADP engineering, and enterprise-wide strategic systems planning, business information planning, and business analysis.

Experienced with design techniques or process reengineering across all phases, including change management, business analysis management and techniques, cost benefit analysis, activity and data modeling, information systems development methods and practices, workshop facilitation, and training. Skilled in the interface of software with computer hardware systems, computer-aided software engineering (CASE) tools, complex and software system

Page 12 October 2024 development. Experience in developing and providing technical and end-user training on computer hardware and application software. Demonstrated ability to communicate orally and in writing. Must possess strong organizational skills and strong interpersonal skills to effectively relate to agency and customer needs. Supervisory experience in managing and providing direction to engineers, programmers, and analysts.

engineering, systems integration, software engineering, information engineering quality engineering or other relevant engineering disciplines.

business process reengineering, facilitation, activity-based costing (ABC), business cases analysis, training, change management, economic analysis, operations research, statistics, market surveys, cost/benefit analysis, computer security, or other relevant social science, analytical, scientific, or related fields.

Provide design, programming, documentation and implementation of applications which requires knowledge of government information technology systems for effective development and deployment of software modules. Directs and participates in all phases of software development with emphasis on analysis, coding, testing, documentation, and acceptance phases. Responsible for identifying new and emerging technology to support strategic planning initiatives required to meet business needs. Conducts assessments, evaluations, selections, site surveys, requirements analysis and definition, technology prototyping, and cost analysis related to information technology. Designs and prepares technical reports and documentation to record results.

Applies process improvement and reengineering methodologies and principles to conduct process modernization projects including process and data modeling, developing modern business methods, identifying best practices, and creating and assessing performance measurements. Gathers information by developing and implementing data collection instruments and conducts surveys, document reviews, and interviews. Provides group facilitation, interviewing, training, and provides additional forms of knowledge transfer.

Facilitation support includes cross-functional team building, project scoping work sessions, facilitation using creative dynamics techniques, and conflict resolution techniques. Performs manual or automated modeling of process or data models, data flow diagrams, and simulation models.

Develops prototype database systems. Designs transaction-driven modules to satisfy functional requirement in an on-line or internet/intranet environment. Designs test environments for new applications against databases. Creates entity relationships models to support logical and physical database designs. Creates the metadata describing the database design and attribute descriptions. Creates the schema for building the database.

Assists in the management of database projects. Assists in the preparation and delivery of presentations on database management systems concepts.

Responsible for overall administration and maintenance of the database, identification and resolution of problems encountered by the users of the system, analysis and implementation of enhancements, and operation and maintenance of databases.

Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or Social Science.

Page 13 October 2024

11. Engineer/Analyst

Four (4) years of progressive experience in computer programming and/or information systems development or a relevant technical, scientific, or social science discipline.

Experience in a combination of standards and policy development, research and analysis of information system issues and trends, research and development in a technical discipline, and development of information systems. Experience in developing and providing technical and end-user training on application software. Demonstrated ability to communicate orally and in writing. Must possess strong organizational skills and strong interpersonal skills to effectively relate to agency and customer needs. Supervisory experience in managing engineers, programmers, and analysts.

engineering, systems integration, software engineering, information engineering quality engineering or other relevant engineering disciplines.

business process reengineering, workshop facilitation, activity-based costing (ABC), business case analysis, training, change management, economic analysis, operations research, statistics, market surveys, cost benefit analysis, computer security, or other relevant social sciences, analytical, scientific, or related fields.

Analyses functional business applications and design specifications for functional activities.

Develops block diagrams and logic flow charts. Translates detailed design into computer software. Tests, debugs, and refines the computer software to produce the required product.

Prepares required documentation, including both program-level and user-level documentation. Enhances software to reduce operating time or improved performance efficiency. Develops computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions. Develops plans for automated information systems from project inception to conclusion. Analyses problems and develops system requirements and program specifications.

Applies process improvement and reengineering methodologies and principles to conduct process modernization projects including process and data modeling, developing modern business methods, identifying best practices, and creating and assessing performance measurements. Gathers information by developing and implementing data collection instruments and conducts surveys, document reviews, and interviews. Provides group facilitation, interviewing, training, and provides additional forms of knowledge transfer.

Facilitation support includes cross-functional team building, project scoping work sessions, facilitation using creative dynamics techniques, and conflict resolution techniques. Performs manual or automated modeling of process or data models, data flow diagrams, and simulation models.

Develops prototype database systems. Designs transaction-driven modules to satisfy functional requirement in an on-line or internet/intranet environment. Designs test environments for new applications against databases. Creates entity relationship models to support logical/physical database designs. Creates metadata describing database design and attribute descriptions.

Creates schema for building databases. Assists in the management of database projects including preparation/delivery of presentations on database management concepts.

Responsible for databases administration and maintenance of, identification and resolution of

Page 14 October 2024 user problems of the system, analysis and implementation of enhancements, and operation and maintenance of databases.

Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or Social Science.

12. Junior Engineer/Analyst

General Experience:

Recent college graduate with up to four (4) years of experience in computer programming and/or information systems development or a relevant technical discipline. Experience in a combination of standards and policy development, research and analysis of information system issues and trends, research and development in a technical discipline, and development of information systems. Must possess strong organizational and strong interpersonal skills to meet agency and customer needs. Experience in developing and providing technical and end-user training on computer application software. Ability to communicate orally and in writing.

Engineer: Degree in one of the following engineering disciplines: systems engineering, systems integration, software engineering, information engineering telecommunications engineering, network engineering, electrical engineering, data quality engineering, or other relevant engineering disciplines.

Analyst: Educational experience in one of the following disciplines: strategic systems planning, business process reengineering, facilitation, activity-based costing (ABC), business cases analysis, training, change management, economic analysis, operations research, statistics, market surveys, cost/benefit analysis, computer security, configuration management, or other relevant social science, analytical, scientific, or related fields.

Works under close supervision, developing the requirements of a product from inception to conclusion. Develops required specifications for simple to moderate complex problems.

Translates detailed design into computer software. Conducts tests, debugs, and refines the computer software to produce the required product. Provides design, programming, documentation, and implementation of applications which require knowledge of federal information processing systems concepts for effective development and deployment of software modules; participates in all phases of software development with emphasis on the analysis, coding, testing, documentation, and acceptance phases. Designs and prepares technical reports and documentation to record results. Enhances software to reduce operating time or improve performance efficiency. Develops computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions.

Develops plans for automated systems from project inception to conclusion.

Analyzes and evaluates moderate to complex data processing systems, both current and proposed, translating business area customer information system requirements into detailed system or program requirements.

Analyzes business applications and design specifications for functional activities. Develops block diagrams and logic flow charts. Provides alternatives, recommendations, and assistance to managers involved in the development, integration, and installation of business information systems. Gathers information by developing and implementing data collection instruments and conducts surveys, document reviews, and interviews. Provides analytical, statistical, and data analysis assistance. Provides organizational facilitation support including cross-functional

Page 15 October 2024 teams building, project scoping work sessions, facilitation using creative dynamics techniques, and conflict resolution techniques. Performs manual or automated modeling of process or data models, data flow diagrams, and simulation models.

Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or Social Science.

13. Entry Level Engineer/Analyst

General Experience:

Recent college graduate with experience in computer programming and/or information systems development or a relevant technical discipline. Experience in standards and policy development, research and analysis of information system issues and trends, research and development in a technical discipline, and/or development of information systems. Experience with technical and end-user training on computer application software. Should possess strong organizational and interpersonal skills to meet agency and customer needs, and the ability to communicate well orally and in writing.

Engineer: Degree in one of the following engineering disciplines: systems engineering, systems integration, software engineering, information engineering telecommunications engineering, network engineering, electrical engineering, data quality engineering, or other relevant engineering disciplines.

Analyst: Educational experience in one of the following disciplines: strategic systems planning, business process reengineering, facilitation, activity-based costing (ABC), business cases analysis, training, change management, economic analysis, operations research, statistics, market surveys, cost/benefit analysis, computer security, configuration management, or other relevant social science, analytical, scientific, or related fields.

Works under close supervision developing product requirements. Develops required specifications for simple to moderate problems. Conducts tests, debugs, and refines computer software to produce the required product. Assists with design, programming, documentation, and implementation of applications for effective development and deployment of software modules; participates in software development with emphasis on the analysis, coding, testing, documentation, and acceptance phases. Prepares technical reports and documentation to record results. Enhances software to reduce operating time or improve performance efficiency.

Assists in the development of computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions. Assists in developing plans for automated systems. Analyzes and evaluates simple to moderate data processing systems, both current and proposed, translating business area customer information system requirements into detailed system or program requirements. Analyzes business applications and design specifications for functional activities. Develops block diagrams and logic flow charts. Gathers information through data collection instruments and assists with surveys, document reviews, and interviews. Provides analytical, statistical, and data analysis assistance. Provides organizational facilitation support including cross- functional teams building, project scoping work sessions, facilitation using creative dynamics techniques, and conflict resolution techniques. Performs manual or automated modeling of process or data models, data flow diagrams, and simulation models.

Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or Social Science.

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19. ERP Director

General Experience:

Ten (10) years general experience and significant ERP experience that includes requirements, design, implementation and maintenance of enterprise level Commercial Off the Shelf packages.

Must have at least two complete lifecycle software implementations. Able to provide technical direction and oversight to a project team, and to advise senior level clients regarding project issues and ERP Best Practices.

Provides leadership, high level ERP architecture and Project Management assistance and demonstrates extensive knowledge of how an ERP package can fulfill business requirements.

May also act in a project leadership role, executive sponsor and steering committee participant roles. Directs the technical and functional selection of the appropriate ERP package and then advises on the appropriate ERP standard functionality to minimize the need for software customization. Advice on complex technical and functional integration with other systems and provides a leadership role with ERP Product Support and Development to resolve complex technical and functional IT issues.

Education

Master’s Degree in Business, Engineering, Computer Science, Information Systems, or Related Field.

20. ERP SME

General Experience

Eight (8) years progressive experience in supporting ERP implementation and/or COTS integration projects. Recognized for in-depth knowledge of a specific product or families of enterprise applications, and associated applications interface technologies.

Functional Responsibility: Provides technical and functional expertise in one or more project life cycle processes, technical or functional areas. ERP subject areas including but not limited to product selection, architecture, design, and specifications. May produce and/or review complex technical documentation in support of overall project goals. Solves complex

ERP technical and functional issues such as system integration and data migration. Performs enterprise application team lead or architect responsibilities including planning tasks, assigning resources, monitoring, and tracking progress, and information project management on all project activities. Provides Expert-level advice and assistance on project risks and associated mitigation measures.

• Communicates with all levels of Government management personnel, other contract personnel, and customer agency representatives.

• Works with senior managers to identify and solve functional area issues, designs

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• business area solutions, develops conceptual business models, translates functional area business requirements into technical requirements, and supports the design and implementation of enterprise application solution sets.

• Plans or generates data bases and/or data models that are the results of business systems planning and data requirements planning.

• Analyzes the enterprise information system baseline and performs a “gap analysis” between the baseline, the user operational requirements and the operating capability of enterprise application product sets. Establishes requirements associated with the “gap analysis” to develop enterprise-wide systems that support organizational goals and missions.

• Generates business architecture alternatives that address the technology and industry trends affecting enterprise solution sets. Reviews all implementation and support activities and provides technical direction to the programming functions.

• Conducts ERP-related training.

• Provides expert-level support for PMO functions.

Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science.

21. ERP Task Manager

General Experience:

Seven (7) years general experience and significant ERP experience, including at least one complete lifecycle ERP/software development project. Recognized for business and/or architectural expertise with regards to ensuring functional business requirements and process issues are resolved using comprehensive enterprise applications solution sets.

Functional Responsibility: Performs ERP team lead or architect responsibilities including planning tasks, assigning resources, monitoring and tracking progress, and information project management on project activities. Analyzes client's business processes and configures the system using appropriate tools and methodology. May manage functional or technical efforts.

Provides expert level advice and assistance on project risks and associated mitigation measures. Communicates with all levels of Government management personnel, other contract personnel, and customer agency representatives.

Works with senior managers to identify and solve project and IT issues, designs business area solutions, develops conceptual business models, translates functional area business requirements into technical requirements, and supports the design and implementation of enterprise application solution sets.

Supervises ERP consultant staff, database administrators, and developers.

Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science.

22. ERP Senior Principal Consultant

General Experience:

Six (6) years ERP and/or COTS implementation experience. Has complete lifecycle experience in at least one ERP and/or COTS module including design, implementation, and testing.

Analyzes client's business processes and configures the system using appropriate tools and methodology. Assists the client in knowledge transfer, testing and supports the preparation of

ERP project lifecycle business, functional and technical deliverables/work products.

Demonstrates knowledge of ERP core competencies, sets priorities appropriately and facilitates that work outputs are timely and of the highest quality. Performs senior level ERP

Page 18 October 2024 implementation tasks including business and technical analyst functions, workshop facilitation, business process data validation, enterprise application (ERP product) testing from a functional business area perspective, program development, unit testing of the application code (ERP product) from a technical perspective, workgroup/work session participation, and delivery of technical and business solutions.

• Implements databases that are the results of business systems planning and data requirements planning.

• Performs data management, data migration, and data administration tasks.

• Performs business and technical designer functions, including contributions to both the business and technical architecture components of the enterprise solution.

• Provides senior-level support for PMO functions.

• Provides configuration and development support for relevant ERP modules and development tools.

Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science.

23. ERP Principal Consultant

General Experience:

Five (5) years ERP and/or COTS implementation experience. Has complete lifecycle experience in at least one ERP and/or COTS module including design, implementation, and testing.

Assists and supports with the configuration of the system as directed and works with customer for system approval. Assists the client in knowledge transfer, testing and supports the preparation of ERP project lifecycle business, functional and technical deliverables/work products. Demonstrates knowledge of ERP core competencies sets priorities appropriately and may work independently.

Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science.

24. ERP Senior Consultant

General Experience:

Four (4) years ERP and/or COTS implementation experience, including design, implementation, and testing.

Assists and supports with the configuration of the system as directed and works with customer for system approval. Assists the client in knowledge transfer, testing and supports the preparation of ERP project lifecycle business, functional and technical deliverables/work products. Demonstrates knowledge of ERP core competencies and may work independently.

Undertakes one or more of the following activities:

• Performs business and technical analyst functions, including workshop facilitation, business process data validation, enterprise application testing from a functional business area perspective, program development, unit testing of the application code, work group/work session participation, and delivery of technical and business solutions.

• Utilizes functional area expertise to create database models and to assess the operational and functional date baseline. Provides input for systems development and data base administration activities from a data point of view.

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• Performs business requirements gathering functions. Performs technical design, test, or deploy functions, including contributing to both the business and technical architecture components of the enterprise solution.

Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or

Social Science

25. ERP Engineer

Two (2) years ERP and/or COTS implementation experience including at least one year of general IT experience

Functional Responsibility: Implements ERP software and performs tasks to produce project life cycle business, functional and technical deliverables/work products. Works as an individual within a project and follows instructions of a lead.

Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science.

26. Senior Functional Specialist

General Experience:

Ten (10) years of progressive experience in functional business or technical areas/disciplines. Has considerable experience with problem solving and proposing new solutions in the areas of their functional expertise.