MAS - Innovative Management, LLC - GS35F084DA

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On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu-driven database system.

The INTERNET address GSA Advantage! ® is: GSAAdvantage.gov.

INFORMATION TECHNOLOGY EQUIPMENT, SOFTWARE, AND SERVICES

SERVICES FSC/PSC CLASS

IT & Telecom-Facility Operation and Maintenance D301 IT & Telecom-Systems Development Services D302 IT & Telecom-Systems Analysis Services D306 IT & Telecom-Automated IT Strategy and Architecture D307 IT & Telecom-Programming Services D308 IT & Telecom-Cyber Security and Data Backup Services D310 IT & Telecom-Data Conversion Services D311 IT & Telecom-Computer Aided Design/Computer Aided Manufacturing (CAD/CAM) Services D313 IT & Telecom-Telecommunications Network Management Services D316 IT & Telecom-Web-Based Subscription Services D317 IT & Telecom-Other IT and Telecommunications Services D399

CONTRACT NUMBER: GS-35F-084DA

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

CONTRACT PERIOD: 12/09/2015 THROUGH 12/08/2025

Pricelist current as of Modification No. PS-0011 effective August 5, 2021

Innovative Management, LLC 26-C Plaza Street NE, Ste 3 Leesburg, VA 20176

Phone: 703-729-1896 Fax: 703-729-5509

Web Site: www.innovative-mgmt.com Contact for Contract Administration: Errol Baker, Managing Principal Email for Contract Administration: ebaker@innovative-mgmt.com

BUSINESS SIZE - SMALL

CUSTOMER INFORMATION

1a.Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SIN Description

54151S Information Technology (IT) Professional Services

541611 Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

OLM Order-Level Materials (OLM)

1b.Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

SIN Lowest Priced Items Price

54151S Technical Writer $71.81

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

See Pricing Below

2.Maximum order. $500,000

3.Minimum order. $100.00

4.Geographic coverage (delivery area). Domestic

5.Point(s) of production (city, county, and State or foreign country). Same as company address

6. Discount from list prices or statement of net price. Government net prices (discounts already deducted). See Attachment.

7.Quantity discounts. 1% for awards over $250,000.00.

8. Prompt payment terms. Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9a.Notification that Government purchase cards are accepted at or below the micro-purchase threshold. Yes

9b.Notification whether Government purchase cards are accepted or not accepted above the micro purchase threshold. Yes

10.Foreign items (list items by country of origin). None

11a.Time of delivery. (Contractor insert number of days.) Specified on the Task Order

11b.Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price lists that have expedited delivery. Contact Contractor

11c.Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery. Contact Contractor

11d.Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery. Contact Contractor

12.F.O.B. point(s). Destination

13a.Ordering address(es). Innovative Management, LLC

26-C Plaza Street NE, Ste 3

Leesburg, VA 20176

13b.Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14.Payment address(es). Innovative Management, LLC

26-C Plaza Street NE, Ste 3

Leesburg, VA 20176

15.Warranty provision. Contractor’s standard commercial warranty.

16.Export packing charges, if applicable. N/A

17.Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level). N/A

18.Terms and conditions of rental, maintenance, and repair (if applicable). N/A

19.Terms and conditions of installation (if applicable). N/A

20.Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). N/A

20a.Terms and conditions for any other services (if applicable). N/A

21.List of service and distribution points (if applicable). N/A

22.List of participating dealers (if applicable). N/A

23.Preventive maintenance (if applicable). N/A

24a.Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). N/A

24b.If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g., contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

25.Data Universal Number System (DUNS) number. 962753005

26.Notification regarding registration in Central Contractor Registration (CCR) database. registered http://www.section508.gov/

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NO. 54151S) and MANAGEMENT AND FINANCIAL

CONSULTING, ACQUISITION AND GRANTS MANAGEMENT SUPPORT, AND BUSINESS

PROGRAM AND PROJECT MANAGEMENT SERVICES (SPECIAL ITEM NO. 541611)

1. SCOPE

a. The prices, terms, and conditions stated under Special Item Number 54151S Information

Technology Professional Services and Special Item Number 541611 Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services apply exclusively to services within the scope of this Multi Award Schedule (MAS) contract.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets.

To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order.

Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel.

Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

a. The Contracting Officer may, at any time, by written order to the Contractor, require the

Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause.

Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either:

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for

Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

d. If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND

CONDITIONS COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I OCT 2008) (DEVIATION I ± FEB

2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data ± General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted.

Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.2 12-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31 (Feb 2007) Time-and-Materials/Labor- Hour Proposal Requirements Commercial Item Acquisition As prescribed in 16.601 (e)(3), insert the following provision:

a. The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

b. The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by the Offeror, Subcontractors, and/or Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

NAICS 54151S Equivalent experience: Associate’s = 2 years; Bachelor’s = 4 years; Master’s Degree = 6 years

Job Title: Project Manager

Minimum/General Experience: Minimum 7 years of experience; at least 5 years of experience in directly supervising IT software development, analysis, and management projects.

Functional Responsibility: Has management authority for the project and are responsible for overall contract performance. Responsible for directing, coordinating, overseeing project staff and task managers for the planning, organizing, controlling, integrating, and completing assignments according to client requirements. Provides technical and management guidance for projects as well as meets regularly with client points of contact to discuss program status and address concerns. Has experience in managing IT projects.

Minimum Education: BS/BA or equivalent experience

Job Title: Systems Analyst II

Minimum/General Experience: Minimum 5 years of experience; at least 3 years of information system experience working independently or under general direction on complex system problems across all phases of the systems development life cycle.

Functional Responsibility: Performs functional and technical analysis, assessment, and development tasks.

Participates in requirements gathering and analysis activities. Provides analytical skills in design, testing, training, and implementation activities. Contributes to deliverables.

Job Title: Subject Matter Expert II

Minimum/General Experience: Minimum 10 years of experience; at least 6 years of combined new and older technical experience in an IT field that is related to the required area of expertise.

Functional Responsibility: Defines problems and analyzes and develops plans and requirements in the subject matter area for moderately complex to complex systems. Coordinates and manages the preparation of analyses, evaluations, and recommendations for the proper implementation of programs and systems requirements for the following areas: information systems architecture, security, telecommunications, automation, networking, communications protocols, risk management, lifecycle management, and software development methodologies.

Minimum Education: MS/MA or equivalent experience

Job Title: Security Specialist II

Minimum/General Experience: Minimum 5 years of experience; at least 3 years of experience in defining and assessing information system security requirements

Functional Responsibility: Analyzes and defines security requirements for information systems. Designs, develops, engineers, and implements solutions that meet security requirements. Responsible for the integration and implementation of information system security solutions. Gathers and organizes technical information about an organization's goals and objectives, existing security products, and ongoing programs to support the security environment. Performs risk analysis of information systems and applications throughout all of the system development lifecycle phases.

Job Title: Sr. Information Management Consultant

Minimum/General Experience: Minimum 5 years of experience; at least 3 years of experience in managing information technology and security projects

Functional Responsibility: Applies expertise for the planning, analysis, design, construction, and maintenance of information systems business-wide or across a major sector of the business. Leads all segments or major segments of consulting projects to ensure timely, quality deliverables. Determines technical objectives, defines data requirements and methodology, and recommends staffing levels and schedules. Reviews and coordinates the progress of other team members, taking corrective action as appropriate.

Job Title: Cybersecurity Specialist

Minimum/General Experience: Minimum 7 years of experience; at least 5 years of experience in supporting network and information system security projects

Functional Responsibility: Performs independently or as a member of a team to provide highly technical and specialized guidance and solutions to complex network and information system security problems.

Performs analyses and studies. Prepares reports and gives presentations to management.

Job Title: Subject Matter Expert I

Minimum/General Experience: Minimum 7 years of experience; at least 5 years of combined new and preparation of analyses, evaluations, and recommendations for the proper implementation of programs and systems requirements for the following areas: information systems architecture, security, telecommunications, automation, networking, communications protocols, risk management, lifecycle management, and software development methodologies.

Job Title: Subject Matter Expert III

Minimum/General Experience: Minimum 12 years of experience; at least 10 years of combined new and preparation of analyses, evaluations, and recommendations for the proper implementation of programs and systems requirements for the following areas: information systems architecture, security, telecommunications, automation, networking, communications protocols, risk management, lifecycle management, and software development methodologies. Possesses industry-recognition as an expert in an IT field.

Job Title: Technical Writer

Minimum/General Experience: Minimum 3 years of experience in technical writing and editing.

Functional Responsibility: Reviews and edits documents, including technical documents. Collects and organizes information contained in user manuals, training materials, installation guides, proposals, reports, and other project or system artifacts, ensuring the proper use of technical terminology. Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents. Performs technical writing, editing, proofreading, to produce document deliverables.

Translates technical writing into clear, readable information that is easily used and understood by technical and non-technical readers. Demonstrates superior spelling, editing, grammatical skills.

Minimum Education: AS/AA or equivalent experience

Job Title: Systems Analyst I

Minimum/General Experience: Minimum 3 years of experience; at least 1 year of information system

Functional Responsibility: Performs functional and technical analysis, assessment, and development tasks.

Participates in requirements gathering and analysis activities. Provides analytical skills in design, testing, Job Title: Systems Analyst III

Minimum/General Experience: Minimum 7 years of experience; at least 5 year of information system

Functional Responsibility: Performs functional and technical analysis, assessment, and development tasks.

Participates in requirements gathering and analysis activities. Provides analytical skills in design, testing, Job Title: Consultant I

Minimum/General Experience: Minimum of up to 1 year of experience working independently or under general direction to address consulting or system problems across all phases of the systems development life cycle.

Functional Responsibility: Performs functional and technical analysis, assessment, and development tasks.

Participates in studies, reviews, requirements gathering, and analysis activities. Provides analytical skills in design, testing, training, and implementation activities. Contributes to the development of deliverables.

Job Title: Consultant II

Minimum/General Experience: Minimum of 3 year of experience; at least 1 working independently or under general direction to address consulting or system problems across all phases of the systems development life cycle.

Functional Responsibility: Performs functional and technical analysis, assessment, and development tasks.

Participates in studies, reviews, requirements gathering, and analysis activities. Provides analytical skills in design, testing, training, and implementation activities. Contributes to the development of deliverables.

Job Title: Consultant III

Minimum/General Experience: Minimum of 5 year of experience; at least 3 working independently or under general direction to address consulting or system problems across all phases of the systems development life cycle.

Functional Responsibility: Performs functional and technical analysis, assessment, and development tasks.

Leads and participates in studies, reviews, requirements gathering, and analysis activities. Provides analytical skills in design, testing, training, and implementation activities. Develops or contributes to the development of deliverables.

NAICS 541611 Equivalent experience: Associate’s = 2 years; Bachelor’s = 4 years; Master’s Degree = 6 years

Job Title: Project Director

Minimum/General Experience: Minimum 7 years of experience; at least 4 years of experience in directly supervising and managing business/financial projects.

Functional Responsibility: Manages day-to-day operations of contract support, possibly involving multiple tasks and staff for a single project. Possesses the leadership and management skills required by task order scopes of work. Provides guidance for the support of the project work and reviews all deliverables and work products for quality. Organizes, directs, and coordinates the planning and execution of all contract project activities. Holds responsibility for project staffing, improvements, strategy development, planning, financials, and oversight. Maintains and manages interaction primarily with client project leaders as well as the client contract points of contact.

Minimum Education: BS/BA or equivalent experience in business, management, or science

Job Title: Technical Management Expert II

Minimum/General Experience: Minimum 10 years of experience; at least 5 years of experience coordinating and supporting business/financial projects.

Functional Responsibility: Possesses extensive experience and expertise is the development of approaches, solutions, and recommendations across multiple complex tasks for multiple project or organizations. Holds responsibility for defining project objectives and charting the strategic direction for fulfilling project requirements. Provides leadership and guidance to clients and project teams to facilitate the achievement of the objectives for complex tasks and projects. Coordinates with the Project Director and other leadership staff for the execution of project activities.

Minimum Education: BS/BA or equivalent experience in a science, engineering, technology field

GGSSAA PPRRIICCEELLIISSTT

Final Rates are inclusive of Industrial Funding Fee (IFF). This pricelist is approved for an additional five (5) years (2020 through 2025). The 2019-2020 period is the last year for the previously approved pricelist.

Labor Categories GSA Hourly Rates

54151S 12/9/2019 to

12/8/2020

12/9/2020 to

12/8/2021

12/9/2021 to

12/8/2022

12/9/2022 to

12/8/2023

12/9/2023 to

12/8/2024

12/9/2024 to

12/8/2025

Project Manager $151.35 $153.47 $155.62 $157.80 $160.01 $162.25

Systems Analyst II $128.27 $130.07 $131.89 $133.73 $135.61 $137.50

Subject Matter Expert II $154.49 $156.65 $158.85 $161.07 $163.32 $165.61

Security Specialist II $130.49 $132.32 $134.17 $136.05 $137.95 $139.88

Sr. Information Mgmt. Consultant $109.60 $111.13 $112.69 $114.27 $115.87 $117.49

Cybersecurity Specialist $156.57 $158.76 $160.98 $163.24 $165.52 $167.84

54151S

NA

12/9/2020 to

12/8/2021

12/9/2021 to

12/8/2022

12/9/2022 to

12/8/2023

12/9/2023 to

12/8/2024

12/9/2024 to

12/8/2025

Subject Matter Expert I NA $140.01 $141.97 $143.96 $145.97 $148.02

Subject Matter Expert III NA $171.01 $173.40 $175.83 $178.29 $180.79

Technical Writer NA $70.82 $71.81 $72.82 $73.84 $74.87

Systems Analyst I NA $115.87 $117.49 $119.14 $120.80 $122.50

Systems Analyst III NA $140.73 $142.70 $144.70 $146.72 $148.78

Consultant I NA $91.65 $92.93 $94.23 $95.55 $96.89

Consultant II NA $109.09 $110.62 $112.17 $113.74 $115.33

Consultant II NA $125.33 $127.08 $128.86 $130.67 $132.50

541611 NA 12/9/2021

to

12/8/2022

12/9/2022 to

12/8/2023

12/9/2023 to

12/8/2024

12/9/2024 to

12/8/2025

12/9/2025 to

12/8/2025

Project Director NA $140.98 $142.96 $144.96 $146.99 $149.04

Technical Management Expert II NA $143.91 $145.93 $147.97 $150.04 $152.14

Points of Contact

For general questions regarding MAS Schedule Contracting:

Customer Service Phone: 1-877-446-IT70 (4870)

Email: IT.Center@gsa.gov

For questions regarding eOffer submission or Certifications:

Vendor Support Center www.gsa.gov/vsc

Phone: 1-877-495-4849

For general questions regarding HSPD 12:

Email: hspd12@gsa.gov Phone: 1-703-605-2727

For general questions regarding COMSATCOM:

Email: fasnetworkservice@gsa.gov

Phone: 1-877-387-2001 mailto:IT.Center@gsa.gov http://www.gsa.gov/vsc mailto:hspd12@gsa.gov mailto:fasnetworkservice@gsa.gov