MAS - Tactile Design Group LLC - GS35F072BA

1 Tactile Design Group LLC GS-35F-072BA

Federal Supply Service Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule (MAS)

SPECIAL ITEM NUMBER 54151S - INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

541611- MANAGEMENT AND FINANCIAL CONSULTING,

ACQUISITION AND GRANTS MANAGEMENT SUPPORT, AND BUSINESS

PROGRAM AND PROJECT MANAGEMENT SERVICES

FSC/PSC Code: D399, R408

Tactile Design Group LLC DBA The Tactile Group

2400 Market Street Suite 200 Unit 217 Philadelphia PA 19103

POC: Marc Coleman

(P) 215-732-2311

(F) 833-525-1890 www.TheTactileGroup.com

Contract Number GS-35F-072BA

Period Covered by Contract Nov 08, 2013 to Nov 07, 2028

Modification #: PO-0030 Effective Date: November 8, 2023

Business Size Small

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

http://www.thetactilegroup.com/

Multiple Award Schedule | Small Disadvantaged

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Table of Contents Customer Information 3

Labor Category Rates 7

Labor Category Descriptions 8

Degree / Experience Equivalency 18

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Customer Information:

1. Table of Awarded Special Item Numbers with appropriate cross-reference to item descriptions and awarded prices:

SIN Description

54151S Information Technology Professional Services

541611 Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

OLM Order-Level Materials (OLMs)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive or any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic locations of the customer, should show the range or the lowest price, and cite the areas to which the prices apply. Not Applicable

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not Applicable” for this item. For all hourly rates and labor category descriptions, please see page 12.

2. MAXIMUM ORDER.

SIN Maximum Order

54151S $500,000

541611 $1,000,000

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3. MINIMUM ORDER. $100

4. GEOGRAPHIC COVERAGE. Domestic and Overseas Delivery.

5. POINTS OF PRODUCTION.

DBA The Tactile Group 2400 Market Street Suite 200 Unit 217 Philadelphia PA 19103

6. DISCOUNT FROM LIST PRICES OR STATEMENT OF NET PRICE. All prices shown are net prices, basic discounts have been deducted.

7. QUANTITY DISCOUNTS. None

8. PROMPT PAYMENT TERMS 1%/10 Net 30 terms are extended to government contracts.

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. FOREIGN ITEMS. None.

10a.TIME OF DELIVERY. 30 DAYS ARO

10b. EXPEDITED DELIVERY. Items available for expedited delivery are noted in this price list.

10c.OVERNIGHT AND 2 DAY DELIVERY. Please contact the contractor to effect a faster delivery.

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10d. URGENT REQUIREMENTS. Please contact the contractor to effect a faster delivery.

11. F.O.B. Destination.

12a. ORDERING ADDRESSES:

DBA The Tactile Group 2400 Market Street Suite 200 Unit 217

POC: Marc Coleman

12b. ORDERING PROCEDURES.

For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. PAYMENT ADDRESSES.

DBA The Tactile Group 2400 Market Street Suite 200 Unit 217

POC: Marc Coleman

14. WARRANTY PROVISION. Not Applicable.

15. EXPORT PACKING CHARGES, IF APPLICABLE. Not Applicable.

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR. Not

Applicable.

17. TERMS AND CONDITIONS OF INSTALLATION. Not Applicable.

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18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF

PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES. Not Applicable.

18b.TERMS AND CONDITIONS FOR ANY OTHER SERVICES. Not Applicable.

19. LIST OF SERVICE AND DISTRIBUTION POINTS. Not Applicable.

20. LIST OF PARTICIPATING DEALERS. Not Applicable.

21. PREVENTIVE MAINTENANCE. Not Applicable.

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (E.G.

RECYCLED CONTENT, ENERGY EFFICIENCY, AND/OR REDUCED POLLUTANTS).

Not Applicable.

22b. IF APPLICABLE, INDICATE THAT SECTION 508 COMPLIANCE INFORMATION IS

AVAILABLE ON ELECTRONIC INFORMATION TECHNOLOGY (EIT) SUPPLIES AND

SERVICES AND SHOW WHERE FULL DETAILS CAN BE FOUND (E.G.

CONTRACTOR’S WEBSITE OR OTHER LOCATION.) THE EIT STANDARDS CAN BE

FOUND AT: WWW. SECTION508.GOV/

23. UNIQUE ENTITY IDENTIFIER (UEI) NUMBER: LKRECFPBCFT9

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD

MANAGEMENT (SAM) DATABASE. The Contractor maintains an active registration.

http://www/

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GSA Rates SIN Labor Category November 8, 2023-

November 7, 2024 November 8, 2024- November 7, 2025

November 8, 2025- November 7, 2026

November 8, 2026- November 7, 2027

November 8, 2027- November 7, 2028

54151S/541611 Project Manager I $94.20 $97.97 $101.89 $105.97 $110.21

54151S/541611 Project Manager II $131.87 $137.14 $142.63 $148.34 $154.27

54151S/541611 Graphic Designer I $58.30 $60.63 $63.06 $65.58 $68.20

54151S/541611 Graphic Designer II $69.96 $72.76 $75.67 $78.70 $81.85

54151S/541611 Interactive Media Specialist $78.80 $81.95 $85.23 $88.64 $92.19

54151S/541611 Web Developer I $75.32 $78.33 $81.46 $84.72 $88.11

54151S/541611 Web Developer II $99.11 $103.07 $107.19 $111.48 $115.94

54151S/541611 Web Developer III $112.17 $116.66 $121.33 $126.18 $131.23

54151S/541611 Information Architect

(UX) $69.42 $72.20 $75.09 $78.09 $81.21

54151S/541611 Front End Developer

(UI/UX) $64.07 $66.63 $69.30 $72.07 $74.95

54151S/541611 Project Specialist $131.87 $137.14 $142.63 $148.34 $154.27

54151S/541611 Subject Matter Expert $152.79 $158.90 $165.26 $171.87 $178.74

54151S/541611 Technical Writer I $59.65 $62.04 $64.52 $67.10 $69.78

54151S/541611 Technical Writer II $81.11 $84.35 $87.72 $91.23 $94.88

54151S/541611 Training Specialist I $76.02 $79.06 $82.22 $85.51 $88.93

54151S/541611 Training Specialist II $109.28 $113.65 $118.20 $122.93 $127.85

54151S/541611 Administrative Assistant $57.81 $60.12 $62.52 $65.02 $67.62

54151S/541611 Project Director $177.41 $184.51 $191.89 $199.57 $207.55

54151S/541611 Information Architect

II (UX) $135.35 $140.76 $146.39 $152.25 $158.34

54151S/541611 Front End Developer

II (UI/UX) $118.51 $123.25 $128.18 $133.31 $138.64

54151S/541611 Subject Matter Expert II $208.26 $216.59 $225.25 $234.26 $243.63

54151S/541611 Subject Matter Expert III $230.48 $239.70 $249.29 $259.26 $269.63

54151S/541611 Help Desk Coordinator $69.47 $72.25 $75.14 $78.15 $81.28

54151S/541611 Quality Assurance Specialist $75.85 $78.88 $82.04 $85.32 $88.73

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Labor Category Descriptions

Project Manager I

Functional Responsibilities Manages relationship with client, serving as point of contact on project progress from inception to delivery. Coordinates personnel to assure they perform their jobs effectively; monitor their costs; achieve quality standards; maximize weekly billings;

and control schedules, job- related costs, and materials. Manages the successful planning, coordination, and execution of tier one projects.

Minimum General Experience 2 years of related experience

Minimum Education Bachelor’s degree

Project Manager II

Functional Responsibilities Facilitates relationship with client as either point of contact or through delegation on projects progress from inception to delivery. Supervises or delegates supervision of personnel to assure they perform their jobs effectively; manage project costs; achieve measurable standards per project, delegated to employee. Manages and oversees the successful planning, coordination, and execution of all high level portfolios.

Position requires certification within PMI standards within 1-3 years of employ. Define project success criteria and assess them to involved parties throughout the project life cycle. Acts as resource to Project Manager I.

Minimum General Experience 5 years of related experience

Graphic Designer I

Functional Responsibilities Prepares design files for print and web production including creating infographics, custom illustrations, icon development. Providing file layout and correcting errors in print-ready files (e.g., missing images and fonts, color-correcting, photograph manipulation, etc.). Performs all aspects of computer based design, layout, and production for printed materials (brochures, posters, flyers, reports, magazines, etc.), electronic documents (e-newsletters, banner ads, etc.), and booth displays.

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Knowledgeable of Flash, Adobe Illustrator, Photoshop, Keynote, InDesign, PowerPoint, etc.

Minimum Education Associate's degree

Graphic Designer II

Functional Responsibilities Direct supervision of Graphic Designer I, with a thorough understanding of that job description. Supervises creative team on creative projects from concept to completion, translates customer objectives into creative strategies, and directs the company in the production of Graphic Design.

Works closely with Front End Developer in Web Site design and create process. Expert in Flash, Adobe Illustrator, Photoshop, KeyNote, InDesign, PowerPoint, etc.

Interactive Media Specialist

Functional Responsibilities Plans, designs, builds, and manages web development including web-based applications, multimedia elements, and interactive animations. Creates graphic effects that enrich multimedia products including narration, 3D animation, sound effects, and progress reporting.

Expert knowledge in Photoshop, Illustrator, PowerPoint, Flash, and Dreamweaver with an understanding of HTML, dynamic HTML, and ActionScript, Dreamweaver, JavaScript, XML, SQL, PHP, CGI, and .NET.

Creates, measures, analyzes, optimizes, and deploys highly effective online marketing programs including e-mail campaigns, keyword research, blogs, online advertising, search engine marketing/search engine optimization, etc..

Minimum Education Associate’s degree

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Web Developer I

Functional Responsibilities Basic understanding of identified web development languages: PHP or ASP.net and Content Management Systems including Expression Engine, WordPress, Drupal, and Umbraco.

Participates in delegated phases of web development including but not limited to: the design, development, integration, testing and implementation of build. Performs quality assurance and technical review activities.

Assists in the resolution of end-user problems. Works with Web Development Team to identify requirements for future project/product enhancements.

Web Developer II

Functional Responsibilities Measurable success in either PHP or ASP.net and Content Management Systems including Expression Engine, WordPress, Drupal, and Umbraco. Participates in delegated phases of web development including but not limited to the design, development, integration, testing and implementation of build. Adheres to quality assurance and technical review activities. Defines in the resolution of end-user problems.

Works with management and end-user groups to identify requirements for future product enhancements. Assists in technical documentation, end-user documentation and training materials.

Minimum General Experience 4 years of related experience

Web Developer III

Functional Responsibilities Comprehensive knowledge of web development languages including PHP and ASP.net and Content Management Systems including Expression Engine, WordPress, Drupal, and Umbraco. Supervises delegated phases of web development including but not limited to the design, development, integration, testing and implementation of build under the direction of Project Management. Manages Quality Assurance and technical review activities.

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Manages resolution of end-user problems. Partners with management and end-user groups to identify requirements for future product enhancements. Manages technical documentation, end-user documentation and training materials.

Minimum General Experience 10 years of related experience

Information Architect (UX)

Functional Responsibilities Improve application workflow to better tailor to the users’ needs. Evaluate existing products in terms of their persuasiveness, emotional design, and conversion; assess properties for usefulness, usability, visual design, and content. Lead participatory design/user testing sessions.

Identify and document meaningful patterns from the user research, audit the findings;

provide recommendations to the teams based on findings. Lead development of personas/segmentations based on research findings; integrate personas/segmentations with related deliverables such as opportunity maps and wireframes. Identify opportunities to create business value and improve the user experience.

Conduct and analyze stakeholder interviews to understand key success factors for a project. Present concepts and wireframes to stakeholders with research and annotated best practices. Demonstrates ability to apply usability theory to the existing application and enhancements.

Front End Developer (UI/UX)

Functional Responsibilities Expert knowledge XHTML, CSS and cross-browser compatibility: JavaScript, Ajax, jQuery Excellent HTML, CSS programming Skills, and coding valid XHTML and CSS markup.

Developing cross browser and cross platform compatible solutions.

Experience integrating with server-side code to produce dynamic pages. Solid understanding of Web Accessibility: including 508 compliance, W3c standards-compliant coding. Experience of Source Control (locking, merges, rollbacks). JavaScript programming skills and experience of jQuery would be desirable. Develop Navigation Model, Primary and Secondary Navigation structure; develop Sitemap.

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Project Specialist

Functional Responsibilities Effectively communicate project expectations to team members and stakeholders in a timely and clear manner. Coordinate with project stakeholders on an ongoing basis.

Set and continually manage project expectations with team members and other stakeholders.

Identify and manage project dependencies and critical paths. Develop and deliver progress reports, proposals, requirements documentation, and presentations.

Prepare monthly reports and provide interpretations of results; monitor and report on financial performance of individual departments and the division as a whole;

recommend corrective actions based on analysis.

Partner with Subject Matter Expert and Project Manager. Supervise Training Specialists and Technical Writers.

Minimum Education Master’s degree

Subject Matter Expert

Functional Responsibilities Lead effort in establishing a functional baseline for defining the overall roadmap that includes the key components around business processes, policy framework, process redesign, change management and working closely with other technology team members in determining technology and product configurations.

Lead requirement analysis sessions to gather key business objectives. Identify current business process challenges. Identify and document gaps in business processes.

Identify Business Process re-engineering opportunities for existing and future modules and processes. Working with team on requirements for RFP. Assist in evaluation of proposals in response to solicitations.

Minimum Education Doctorate’s degree

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Technical Writer I

Functional Responsibilities Researches (through quantitative and quantitative methods), plans, and executes complex marketing, public relations, branding, strategy, media, branding, and communications projects with multiple deliverables. Strategizes, develops, writes, and edits content for a variety of print and web communication vehicles according to set standards regarding order, clarity, conciseness, style, and terminology.

Reads from scripts and speaks into the microphone as film is being projected, timing comments to fit action portrayed. Researches, plans, writes, and edits multimedia/interactive, train-the-trainer, and instructor-led/classroom- based training programs.

Technical Writer II

Functional Responsibilities Responsible for supervising and/or performing documentation design, development, and preparation throughout the production cycle that can include: technical writing/editing, editorial consultation, copy design/editing, proofreading, or overall documentation review. Works with all levels of management, technical personnel, authors, and subject matter experts to define documentation content, guidelines, specifications, and development schedules.

Prepares required documentation in an appropriate format. Supports configuration management and quality assurance standards. Reviews and analyzes the data and user requirements to ensure that documentation is clear, concise, and valid. Confirms the adequacy of material submitted for publication or final product quality.

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Training Specialist I

Functional Responsibilities Technical experience in providing instruction on commercial off-the-shelf applications (COTS), operating systems and customized software at the introductory, intermediate and advanced levels. Must have strong oral and written communications skills.

Requires knowledge of the major office suite applications (i.e. word processing, spreadsheet, presentation and database applications) used in Government IT environments. Organizes, prepares and develops materials for training sessions.

Coordinates the resources needed for training including facilities, equipment and access to the necessary software. Training sessions will be conducted for end user groups of various sizes and levels of knowledge.

Training Specialist II

Functional Responsibilities Technical experience in providing instruction on commercial off-the-shelf applications (COTS), operating systems and customized software at the introductory, intermediate and advanced levels. Must have strong oral and written communications skills.

Requires extensive knowledge of the major office suite applications (i.e. word processing, spreadsheet, presentation and database applications) used in Government IT environments. Should have a strong knowledge of the major desktop and network operating systems currently deployed in both the Government and Commercial sectors. Organizes, prepares and develops materials for training sessions.

Coordinates the resources needed for training including facilities, equipment and access to the necessary software. Training sessions will be conducted for end user groups of various sizes and levels of knowledge. Larger projects requiring customized training programs may require planning and supervision of other trainers.

Administrative Assistant

Functional Responsibilities Provides exceptional customer service, including receptionist and scheduling.

Responsibilities include general filing, typing, data entry, copying, and printing.

Stocking in-house Print Library.

Minimum General Experience 1 year of related experience

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Minimum Education Associate’s Degree

Project Director

Functional Responsibilities Drives relationship with client as either key point of contact or through delegation to team throughout project life cycle. Supervises or delegates supervision of personnel to assure they perform their jobs effectively; manages project costs; achieves measurable standards per project, delegated to employee. Manages and oversees the successful planning, coordination, and execution of all complex portfolios. Defines project success criteria and assess them to involved parties throughout the project life cycle. Position requires PMP certification within PMI standards. Acts as resource to Project Manager II and advisory resource Project Manager I.

Minimum General Experience 15 years of related experience

Information Architect II (UX)

Functional Responsibilities Improve application workflow to better tailor to the users’ needs. Evaluate existing products in terms of their persuasiveness, emotional design, and conversion; assess properties for usefulness, usability, visual design, and content. Lead participatory design/user testing sessions.

Identify and document meaningful patterns from the user research, audit the findings;

provide recommendations to the teams based on findings. Lead development of personas/segmentations based on research findings; integrate personas/segmentations with related deliverables such as opportunity maps and wireframes. Identify opportunities to create business value and improve the user experience. Conduct and analyze stakeholder interviews to understand key success factors for a project. Present concepts and wireframes to stakeholders with research and annotated best practices.

Demonstrates ability to apply usability theory to the existing application and enhancements.

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Front End Developer II (UI/UX)

Functional Responsibilities Demonstrates expert knowledge XHTML, CSS and cross-browser compatibility:

JavaScript, Ajax, jQuery Excellent HTML, CSS programming Skills, and coding valid XHTML and CSS markup. Demonstrated experience developing cross browser and cross platform compatible solutions and integrating with server-side code to produce dynamic pages. Drives best practice recommendations with advanced understanding of Web Accessibility, including: 508 compliance, W3c standards-compliant coding.

Advanced experience of Source Control (locking, merges, rollbacks). JavaScript programming skills and experience of jQuery would be desirable. Develops Navigation Model, Primary and Secondary Navigation structure; develops Sitemap. Acts as a resource to Front End Developer (UI/UX).

Subject Matter Expert II

Functional Responsibilities Manages effort in establishing a functional base line for defining the overall roadmap that includes the key components around business processes, policy framework, process re-design, change management and working closely with other technology team members in determining technology and product configurations.

Leads requirement analysis sessions, or delegates to team, to gather key business objectives. Identifies current business process challenges and proposes solutions to gaps in business processes. Identifies Business Process re-engineering opportunities for existing and future modules and processes. Active participant with team on RFP requirements and proposal evaluation in response to solicitations. Acts as a resource to Subject Matter Expert I.

Minimum General Experience 7 years of related experience

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Subject Matter Expert III

Functional Responsibilities Drives effort and standards to establish a functional baseline for defining the overall roadmap that includes the key components around business processes, policy framework, process redesign, change management and work closely with other technology team members to determine technology and product configurations.

Develops and leads requirement analysis sessions to gather key business objectives.

Identifies current business process challenges document gaps in business processes.

Identifies Business Process re-engineering opportunities for existing and future modules and processes. Key partner with team on RFP requirements and proposal evaluation in response to solicitations. Acts as a resource to Subject Matter Expert II and an advisory resource to Subject Matter Expert I.

Minimum General Experience 10 years of related experience

Minimum Education Doctorate’s degree (PhD/EdD)

Help Desk Coordinator

Functional Responsibilities Oversees the management of help desk tasks and remote assistance of users.

Maintains acceptable response time in accordance with defined SLA metrics.

Investigates and recommends solutions for problem management. Assists with the creation of user training and reference materials including data dictionaries.

Proposes improvements to operational procedures to facilitate the best user experience. Demonstrated knowledge of incident escalation and advanced customer service skills.

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Quality Assurance Specialist

Functional Responsibilities Outlines, interprets, and documents quality assurance policies and procedures.

Performs internal audits and facilitates any external audit requests. Plans, performs, and reports on any inspection and testing of products. Advises on appropriate industry regulations. Demonstrated knowledge of QA methodologies and terms.

Degree / Experience Equivalency The Pricelist labor category definitions describe the overarching functional responsibilities, general minimum education, and general minimum experience for each labor category. These serve as a guide to the typical personnel that will fill each category.

Education and experience may be substituted for one another, with a minimum of 1 year of relevant experience substituting for 1 year of education or vice versa. Further, certifications, professional licenses, vocational training, or related internships may be considered towards education, experience, or years of degree work (without degree award).

Requirement Equivalencies

Doctorate’s degree ● Master’s degree with 3 years of related experience

● Bachelor’s degree and 6 years of related experience

Master’s degree ● Bachelor’s degree and 3 years of related experience

● Associate’s degree and 5 years of related experience

Bachelor’s degree ● 5 years of related experience or

● Associate’s degree and 3 years of related experience

Associate’s degree ● 2 years of related experience

● Technical training in related area

15+ years of related experience

● Doctorate’s degree in a related field and 3+ years of related experience

● Master’s degree in a related field and 5+ years or related experience

● Bachelor’s degree and 11+ years of related experience

● Associate’s degree and 10+ years of related experience

10-14 years of related experience

● Doctorate’s degree in a related field and 2+ years of related experience

● Master’s degree in a related field and 3+ years of related experience

● Bachelor’s degree and 6+ years of related experience

● Associate’s degree and 8+ years of related experience

6-9 years of related experience

● Doctorate’s or Master’s degree in a related field

● Bachelor’s degree and 2+ years of related experience

● Associate’s degree and 4+ years of related experience

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4-5 years of related experience

● Doctorate’s, Master’s, or Bachelor’s degree

● Associate’s degree with 2+ years of related experience

1-3 years of related experience

● Associate’s degree