MAS - Coley & Associates Inc. - GS35F0590N

GENERAL SERVICES ADMINISTRATION

M A S - M UL T I PL E A W A R D SCH E DUL E

T i t l e : In f o r m a t i o n T e c h n o l o g y

18911 HARDY OAK BLVD. STE 180,

SAN ANTONIO, TX 78258

P: 210.402.6766 F: 210.402.6829 www.coleysolutions.com

SERVICE-DISABLED VETERAN OWNED SMALL BUSINESS

Contract Number: GS-35F-0590N

Period Covered by Contract: 09 May 2008 thru 08 May 2023

Pricelist current through Modification #PO-0112 dated 02 November 2021

Contact for Contract Administration:

Michael Meadows | VP | bdteam@coleysolutions.com

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu-driven database system. The INTERNET address GSA Advantage! ® is: GSAAdvantage.gov

AU T H O R I Z ED F ED ER AL SU PPL Y SC H ED U L E PR IC E L IST

http://www.coleysolutions.com/ mailto:bdteam@coleysolutions.com

©2021 Coley & Associates, Inc. All rights reserved.

GS-35F-0590N

TABLE OF CONTENTS

SERVICE-DISABLED VETERAN OWNED SMALL BUSINESS

1. TABLE OF AWARDED SPECIAL ITEM NUMBERS

2. MAXIMUM ORDER

3. MINIMUM ORDER

4. GEOGRAPHIC SCOPE OF CONTRACT

5. PONITS OF PRODUCTION

6. DISCOUNTS

7. QUANTITY DISCOUNTS

8. PROMPT PAYMENT DISCOUNTS

9. FOREIGN ITEMS

10. TIME OF DELIVERY

11. FOB

12. ORDERING ADDRESS

13. PAYMENT ADDRESS

14. WARRANTY PROVISIONS

15. EXPORT PACKING CHARGES, IF APPLICABLE

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE)

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE)

18. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY

DISCOUNTS FROM LIST PRICES (IF APPLICABLE)

18B. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE)

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE)

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE)

21. PREVENTIVE MAINTENANCE (IF APPLICABLE)

22. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (E.G., RECYCLED CONTENT, ENERGY

EFFICIENCY, AND/OR REDUCED POLLUTANTS)

22B. IF APPLICABLE, INDICATE THAT SECTION 508 COMPLIANCE INFORMATION IS AVAILABLE ON ELECTRONIC AND INFORMATION

TECHNOLOGY (EIT) SUPPLIES AND SERVICES AND SHOW WHERE FULL DETAILS CAN BE FOUND (E.G. CONTRACTOR’S WEBSITE

OR OTHER LOCATION.) TH E EIT S T AN D AR D S C AN B E FO U N D A T : WWW.SECTION508.GOV/

23. DATA UNIVERSAL NUMBER SYSTEM (DUNS) NUMBER

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM) DATABASE. 8

1. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

AT T A C H M E NT II : LA B OR RAT E S

AT T A C H M E NT I I I : PR O D U C T DE S C R IP T IO N S

INTE G RA T E D GR O UNDWA TE R MAN AG EM EN T PL A TFO RM

AT T A C H M E NT IV: PR OD U C T PR I C IN G

http://www.section508.gov/

ABOUT COLEY

Coley & Associates, Inc. (Coley) is a Certified Service-Disabled, Veteran-Owned, Small Business (SDVOSB) that provides low-risk, competitively priced products and services that deliver high-value to Government organizations. We specialize in Information Technology, Human Capital Performance Consulting, and Strategic Communications.

Award Winning

Coley has delivered award winning solutions to its Government clients and has been recognized for training, communications and design. Coley has been honored with two AVA Digital Gold Awards, three Hermes Creative Awards, three Communicator Awards and two Horizon Gold Awards. These awards are recognition by industry leaders for delivering innovative solutions to Government organizations that are both engaging and 508 Accessible.

Information Technology

• Web & Mobile Apps

• Learning Management System

• Knowledge Management Systems

• Process Automation & Standardization

• User Interface Design UI/UX

• Software Development

• Section 508 Accessibility Design, Conformance, and Remediation

• Third-Party 508 Testing/Certification

Mentoring & Coaching Programs

• Mentoring Software as a Service (SaaS)

• Leadership Development & Coaching

• Turn-key Mentoring Programs

Staffing Support

• Program/Project Management

• Training Management

• Software Development

• System Admin/Help Desk Support

• Logistics Support

Training and Development

• Instructional Design

• eLearning Design, Development, Delivery & Hosting

• Classroom, Virtual, and Webinar Support

• Classroom to Web Conversion

• Mobile & Social Learning

• Blended Learning Solutions

• Animated/Illustrated Short Videos

• Training Administration Support

• Section 508 Testing and Remediation

• Job Aids

Communications

• Strategic Communications

• Training Communications/Outreach

• Social Media Strategy/Management

• Audio and Video Production

• Workforce Collaboration

• Agency Branding and Messaging

Effective and Engaging Use of Multimedia and Training Technologies

Training, Performance Solutions & Communications Coley’s Instructional Systems Designers (ISD), Graphics Designers, Audio/Video Specialist and 508 Accessibility Experts understand the importance of using the right technology in the right situation to ensure that learning objectives are met in the most efficient manner.

Instructor-led, virtual instructor-led and Bootcamp style environments are well suited to deliver complex course content.

Greetings, I am Hello, my name is Amy and I can Mark and I can be customized help lead a course to meet when a more real-organizational life environment themes or needs to be preferences. created.

Usage of stylized and photo-realistic avatars provide identification and personalization to significantly improve user engagement.

Whiteboard or sketch-board modalities are great for short “Smart Bursts” of information.

Training Technology Coley’s Training Technology specialists provide the infrastructure and tools to reliably deliver learning/training to students and employees through any modality, including Learning Management Systems, Mobile applications, Web portals, collaborative knowledge systems, and Learning Record Stores using xAPI (Tin Can). Our development team members are SCORM, xAPI, and Section 508 Experts.

Responsive design methodologies ensure training can be delivered on all current fixed and mobile platforms including iOS, Android and Microsoft.

Experienced on-staff recruiters locate and hire technical support specialists that have all necessary certifications and experience to meet Government requirements.

Our Clients

• Department of Veterans Affairs

• Department of Defense

• Department of State

• Department of Interior, BLM

• Federal Acquisition Institute

• General Services Administration

• National Institute of Standards & Technologies

• National Park Service

• U.S. Air Force

• U.S. Army

• U.S. Navy

• U.S. Secret Service

• Small Business Administration

Our Partners

Chronus was founded with one mission: To enrich people’s lives with technology that drives effective learning. They’re true believers in mentoring and how technology can help enable

it. Coley works with Chronus towards their vision of being the trusted source organizations turn to for helping their people achieve their full potential through modern mentoring.

From expanding career horizons, to developing skills to gaining vital job-related knowledge – Chronus software enables people to learn and grow from each other to create a positive impact.

Vlogic Systems was born out of Indus Systems’ restructuring. Founded in 1987, Indus established itself as a leading provider of facilities management software and services to government and private organizations. Vlogic is a pioneer in the provision of facility management software based on emerging technologies, technical support, and implementation services and solutions. Indus was one of the first companies to offer Computer-Aided Facilities Management (CAFM) software in the Software-as-a-Service (SaaS) model where clients can, without maintaining hardware and associated costs, take advantage of software owned and operated by a software provider.

SimpliGov’s mission is simple. Make it easier for government to serve the public and for the public to get what they need from government. It’s a completely new approach that requires no coding, costly upgrades, lengthy implementations or challenging integrations. It’s SimpliGov.

Tomitribe’s support is more than just a support plan; it’s peace of mind that your deployment is running at optimal performance and with very little downtime if at all.

PeriOptimization is the future of Surgical Patient Management and provides an all-inclusive surgical software that saves you time, money, and may save a life. Our system is like no other, designed to take surgery management into the future with continuous efforts to improve efficiencies, safety and facility revenues. PeriOptimization is a fast, mission focused product designed to replace multiple software systems with one advanced turn-key solution that adheres to our guiding principles of Health Information Technology and Human Performance.

Geovox Security has manufactured the premier heartbeat detection system. The Advanced Vehicle Interrogation And Notification System (AVIAN) detects the presence of persons hidden in vehicles. Using data from special sensors, AVIAN finds the shock wave generated by the beating heart, which couples to any surface or object with which the body is in contact.

AVIAN collects the data and analyzes them using advanced signal processing algorithms to detect a hidden person in less than 1 minute.

See “Attachment III: Product Descriptions and Pricing” for more information on our partner’s products and services. Or, go to GSA Advantage for the latest approved products and pricing.

https://www.gsaadvantage.gov/advantage/s/search.do%3Bjsessionid%3D0XUFx0Y-%2BIc6v1v2dp0%2BdVjr.A5?db=0&searchType=1&q=19%3A5GS-35F-0590N&src=elib

Customer Information

1. TABLE OF AWARDED SPECIAL ITEM NUMBERS

SIN DESCRIPTION

33411 PURCHASE OF NEW EQUIPMENT

334290 SECURITY AND DETECTION SERVICES

511210 TERM AND PERPETUAL SOFTWARE LICENSES

518210C CLOUD COMPUTING SERVICES

611420 TRAINING COURSES

54151S INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

OLM ORDER LEVEL MATERIALS

1b. Identification of the lowest priced model number:

SIN DESCRIPTION PRODUCT NUMBER PRICE

33411 PURCHASE OF NEW EQUIPMENT NEXTGENID KIOSK HARDWARE $52,294.51

334290

SECURITY AND DETECTION

SERVICES

CONNECTOR1 $65.49

511210 TERM SOFTWARE LICENSE BATES $0.02

518210C CLOUD COMPUTING SERVICES ENTERPRISEUT3001-5000 $29.32

611420 TRAINING COURSES TRN $119.65

54151S

INFORMATION TECHNOLOGY

PROFESSIONAL SERVICES

PROFESSIONAL SERVICES, NOT APPLICABLE.

OLM ORDER LEVEL MATERIALS NOT APPLICABLE

1c. Labor Categories and Descriptions:

See Attachment I: Labor Categories and Attachment II: Labor Rates

2. MAXIMUM ORDER.

The Maximum Order value for SINs 33411, 511210, 511210, 511210C & 54151S is $500,000.

The Maximum Order value for SIN 611420 and 334290 is $250,000.

3. MINIMUM ORDER.

The Minimum of orders to be issued is $100.

4. GEOGRAPHIC SCOPE OF CONTRACT.

Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

Overseas delivery is delivery to points outside of the 48 contiguous states, Washington, DC, Alaska, Hawaii, Puerto Rico, and U.S. Territories.

Offerors are requested to check one of the following boxes:

[X] The Geographic Scope of Contract will be domestic delivery only.

5. PONITS OF PRODUCTION

6. DISCOUNTS:

Prices shown are net prices; basic discounts have been deducted.

7. QUANTITY DISCOUNTS:

None

8. PROMPT PAYMENT DISCOUNTS:

Net 30. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. FOREIGN ITEMS:

Not Applicable

10. TIME OF DELIVERY:

SIN 33411 & 511210-

a. Time of delivery: 15 days ARO (24 hours for PeriOptimization Software)

b. Expedited Delivery: 5 days ARO

c. Overnight & 2-Day delivery: Contact Coley & Associates, Inc.

d. Urgent Requirements: Coley & Associates, Inc. will adhere to clause I-FSS-140-B of this contract. Note agencies can also contact Coley & Associates, Inc. representative to obtain faster delivery.

SIN 334290

a. Time of delivery: 60 days ARO

b. Expedited Delivery: Contact Coley & Associates, Inc.

c. Overnight & 2-Day delivery: Contact Coley & Associates, Inc.

d. Urgent Requirements: Coley & Associates, Inc. will adhere to clause I-FSS-140-B of this contract. Note agencies can also contact Coley & Associates, Inc. representative to obtain faster delivery.

SIN 518210C, 611420, 54151S

a. Time of delivery: Coley & Associates will adhere to the delivery schedule stipulated in each delivery order and/or delivery order amendment

b. Expedited Delivery: Not Applicable

c. Overnight & 2-Day delivery: Not Applicable

d. Urgent Requirements: Coley & Associates will adhere to the delivery schedule stipulated in each task or delivery order and/or task or delivery order amendment

11. FOB.

Destination

12. ORDERING ADDRESS.

a. Address:

b. Procedures:

For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. PAYMENT ADDRESS

14. WARRANTY PROVISIONS

Manufacturer’s Warranty

15. EXPORT PACKING CHARGES, IF APPLICABLE.

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE).

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE).

18. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE

LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF APPLICABLE).

18b. Terms and conditions for any other services (if applicable).

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE).

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE).

21. PREVENTIVE MAINTENANCE (IF APPLICABLE).

22. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (E.G., RECYCLED

CONTENT, ENERGY EFFICIENCY, AND/OR REDUCED POLLUTANTS).

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

23. DATA UNIVERSAL NUMBER SYSTEM (DUNS) NUMBER.

026814967

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT

(SAM) DATABASE.

Coley & Associates, Inc. is registered in the SAM database

SIN 33411 PURCHASING OF NEW ELECTRONIC EQUIPMENT

1. INSTALLATION AND TECHNICAL SERVICES

a. INSTALLATION. Most products are self-installable. Perioptimization software includes installation service

b. INSTALLATION, DEINSTALLATION, REINSTALLATION. The Davis-Bacon Act (40 U.S.C. 276a-

276a-7) provides that contracts in excess of $2,000 to which the United States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall receive less than the prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services. For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract. However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis-Bacon Act applies. The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, deinstallation, and reinstallation services under SIN 7010 or SIN 7010.

c. OPERATING AND MAINTENANCE MANUALS. The Contractor shall furnish the ordering activity with one (1) copy of all operating and maintenance manuals which are normally provided with the equipment being purchased.

2. WARRANTY

a. Unless specified otherwise in this contract, the Contractor’s standard commercial warranty as stated in the contract’s commercial pricelist will apply to this contract. Manufacturer’s standard commercial warranty applies to all products

b. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

c. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

d. If inspection and repair of defective equipment under this warranty will be performed at the Contractor's plant, the address is as follows – Not Applicable

3. PURCHASE PRICE FOR ORDERED EQUIPMENT

The purchase price that the ordering activity will be charged will be the ordering activity purchase price in effect at the time of order placement, or the ordering activity purchase price in effect on the installation date (or delivery date when installation is not applicable), whichever is less. See

PRODUCT DESCRIPTIONS AND PRICING

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SIN 511210 SOFTWARE LICENSES

1. DESCRIPTIONS AND EQUIPMENT COMPATIBILITY:

For a complete description of each software product, see PRODUCT DESCRIPTIONS AND PRICING or Attachment IV Product Pricing . Also included shall be a brief, introductory explanation of the modules and documentation which are offered.

2. RIGHT-TO-COPY PRICING

We do not provide right-to-copy licenses.

3. UTILIZATION LIMITATIONS - (511210 AND 54151)

a. Software acquisition is limited to commercial computer software defined in FAR Part 2.101.

b. When acquired by the ordering activity, commercial computer software and related documentation so legend shall be subject to the following:

(1) Title to and ownership of the software and documentation shall remain with the

Contractor, unless otherwise specified.

(2) Software licenses are by site and by ordering activity. An ordering activity is defined as a cabinet level or independent ordering activity. The software may be used by any subdivision of the ordering activity (service, bureau, division, command, etc.) that has access to the site the software is placed at, even if the subdivision did not participate in the acquisition of the software. Further, the software may be used on a sharing basis where multiple agencies have joint projects that can be satisfied by the use of the software placed at one ordering activity's site. This would allow other agencies access to one ordering activity's database. For ordering activity public domain databases, user agencies and third parties may use the computer program to enter, retrieve, analyze and present data. The user ordering activity will take appropriate action by instruction, agreement, or otherwise, to protect the Contractor's proprietary property with any third parties that are permitted access to the computer programs and documentation in connection with the user ordering activity's permitted use of the computer programs and documentation. For purposes of this section, all such permitted third parties shall be deemed agents of the user ordering activity.

(3) Except as is provided in paragraph 8.b(2) above, the ordering activity shall not provide or otherwise make available the software or documentation, or any portion thereof, in any form, to any third party without the prior written approval of the Contractor. Third parties do not include prime Contractors, subcontractors and agents of the ordering activity who have the ordering activity's permission to use the licensed software and documentation at the facility, and who have agreed to use the licensed software and documentation only in accordance with these restrictions. This provision does not limit the right of the ordering activity to use software, documentation, or information therein, which the ordering activity may already have or obtains without restrictions.

(4) The ordering activity shall have the right to use the computer software and documentation with the computer for which it is acquired at any other facility to which that computer may be transferred, or in cases of Disaster Recovery, the ordering activity has the right to transfer the software to another site if the ordering activity site for which it is acquired is deemed to be unsafe for ordering activity personnel; to use the computer software and documentation with a backup computer when the primary computer is inoperative; to copy computer programs for safekeeping (archives) or backup purposes; to transfer a copy of the software to another site for purposes of https://www.gsaadvantage.gov/advantage/s/search.do%3Bjsessionid%3D8XBs4fXf9687R2%2BOWl-KSzP-.B5?db=0&searchType=1&q=19%3A5GS-35F-0590N&src=elib benchmarking new hardware and/or software; and to modify the software and documentation or combine it with other software, provided that the unmodified portions shall remain subject to these restrictions.

"Commercial Computer Software" may be marked with the Contractor's standard commercial restricted rights legend, but the schedule contract and schedule pricelist, including this clause, "Utilization Limitations" are the only governing terms and conditions, and shall take precedence and supersede any different or additional terms and conditions included in the standard commercial legend.

4. ENTERPRISE USER LICENSE AGREEMENTS REQUIREMENTS (EULA)

GSA approved End User Licenses Agreements are available upon request.

5. GUARANTEE/WARRANTY

a. Unless specified otherwise in this contract, the Contractor’s standard commercial guarantee/warranty as stated in the contract’s commercial pricelist will apply to this contract

b. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract. If no implied warranties are given, an express warranty of at least 60 days must be given in accordance with FAR 12.404(b)(2)

c. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

6. TECHNICAL SERVICES

The Contractor, without additional charge to the ordering activity, shall provide a hot line technical support number for the purpose of providing user assistance and guidance in the implementation of the software. The technical support number is available from:

VLogic Systems @ 1-978-341-9000, from M-F 8am to 6pm EST Elumicor @ 888-765-5512, from M-F 9am to 6pm EST Simpligov @ 888-489-4284, from M-F 11am-8pm EST

SIN 518210C CLOUD COMPUTING SERVICES

1. SCOPE

The prices, terms and conditions stated under Special Item Number (SIN) 518210C Cloud Computing Services apply exclusively to Cloud Computing Services within the scope of this Information Technology Schedule.

This SIN provides ordering activities with access to technical services that run-in cloud environments and meet the NIST Definition of Cloud Computing Essential Characteristics. Services relating to or impinging on cloud that do not meet all NIST essential characteristics should be listed in other SINs.

Sub-categories in scope for this SIN are the three NIST Service Models: Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). Offerors may optionally select a single sub-category that best fits a proposed cloud service offering. Only one sub-category may be selected per each proposed cloud service offering. Offerors may elect to submit multiple cloud service offerings, each with its own single sub-category. The selection of one of three sub-categories does not prevent Offerors from competing for orders under the other two sub-categories.

See service model guidance for advice on sub-category selection.

Sub-category selection within this SIN is optional for any individual cloud service offering, and new cloud computing technologies that do not align with the aforementioned three sub-categories may be included without a sub-category selection so long as they comply with the essential characteristics of cloud computing as outlined by NIST.

SIN Description Sub-Categories

● Commercially available cloud computing services

● Meets the National Institute for Standards and Technology (NIST) definition of Cloud Computing essential characteristics

● Open to all deployment models (private, public, community or hybrid), vendors specify deployment models

1. Software as a Service (SaaS): Consumer uses provider’s applications on cloud infrastructure. Does not manage/control platform or infrastructure. Limited application level configuration may be available.

2. Platform as a Service (PaaS): Consumer deploys applications onto cloud platform service using provider-supplied tools. Has control over deployed applications and some limited platform configuration but does not manage the platform or infrastructure.

3. Infrastructure as a Service (IaaS): Consumer provisions computing resources. Has control over OS, storage, platform, deployed applications and some limited infrastructure configuration, but does not manage the infrastructure.

2. DESCRIPTION OF CLOUD COMPUTING SERVICES AND PRICING

a. For a complete description of each Cloud Service and Pricing, see PRODUCT

DESCRIPTIONS AND PRICING

b. Pricing of Cloud Computing Services All current pricing requirements for Schedule 70, including provision SCP-FSS-001-N (Section III Price Proposal), SCP-FSS-001-S, SCP-FSS-004 (Section III Price Proposal), and clause I-FSS-600 Contract Price Lists, apply. At the current time there is no provision for reducing or eliminating standard price list posting requirements to accommodate rapid cloud price fluctuations.

In addition to standard pricing requirements, all pricing models must have the core capability to meet the NIST Essential Cloud Characteristics, particularly with respect to on-demand self-service, while allowing alternate variations at the task order level at agency discretion, pursuant to the guidance on NIST Essential Characteristics.

3. GUIDANCE FOR CONTRACTORS

a. NIST Essential Characteristics Cloud Computing Services Adherence to Essential Cloud Characteristics

Coley & Associates, Inc. has entered an agreement with Chronus, LLC to be the exclusive Government Channel Partner for their Software-as-a-Service mentoring solution.

Chronus software for mentoring combines cloud-based software and program best practices to provide a complete mentoring solution that fosters learning and shortens time to competency. This configurable, secure solution is built for enterprise and is ideal for use by corporations, government agencies, academic institutions, and professional associations.

Chronus Mentoring Enterprise Edition (CMEE) meets each of the five essential cloud computing characteristics as defined in National Institute of Standards and Technology (NIST) Special Publication 800-145 and subsequent versions of this publication.

The application is located on a FedRAMP compliant system, Amazon Web Services which was authorized on May 13, 2013. This NIST-800-53 based FedRAMP accreditation sets a very high bar for cloud service providers to meet. It is a new standard of excellence for information security in the cloud.

On-Demand Self Service CMEE meets the essential characteristic of on-demand self-service by providing server time and storage as needed by the user. No human interaction is required by the customer or Coley.

Broad Network Access CMEE is available over the Internet and accessed through standard mechanisms (https) that promote use by heterogeneous platforms including mobile phones, tablets, laptops, and workstations.

At the client’s request, CMEE can also be configured for restricted access via a Trusted Internet Connection.

Resource Pooling CMEE resources are pooled to serve multiple consumers using a multi-tenant model, with different physical and virtual resources dynamically assigned and reassigned according to user https://www.gsaadvantage.gov/advantage/s/search.do%3Bjsessionid%3D8XBs4fXf9687R2%2BOWl-KSzP-.B5?db=0&searchType=1&q=19%3A5GS-35F-0590N&src=elib https://www.gsaadvantage.gov/advantage/s/search.do%3Bjsessionid%3D8XBs4fXf9687R2%2BOWl-KSzP-.B5?db=0&searchType=1&q=19%3A5GS-35F-0590N&src=elib demand. The customer generally has no control or knowledge over the exact location of the provided resources.

In addition, clients can request that the CMEE application and/or database be configured as an isolated instance for information security purposes. Furthermore, the client may request dedicated physical hardware, software or platform resources to access a private cloud deployment service. However, the provisioned cloud resources will be drawn from a common pool and automatically allocated on request.

Rapid Elasticity AWS contains capabilities that can be elastically provisioned and released in order to scale rapidly outward and inward in response to demand.

• Amazon EC2 – The Amazon Elastic Compute Cloud (Amazon EC2) service enables the launch virtual machine instances with a variety of operating systems.

• Amazon EBS – Amazon Elastic Block Store (Amazon EBS) provides persistent block-level storage volumes for use with Amazon EC2 instances in the AWS cloud. Each Amazon EBS volume is automatically replicated within its Availability Zone to protect you from component failure, offering high availability and durability. Amazon EBS volumes provide the consistent and low-latency performance needed to run your workloads.

• Elastic Load Balancing – Elastic Load Balancing automatically distributes traffic across multiple EC2 instances, to help achieve better fault tolerance and availability.

Measured Service AWS provides resource usage metering, monitoring and reporting for the following items:

•CPU utilization •Memory utilization •Memory used •Memory available •network utilization •Disk performance •Disk Reads/Writes •Disk Swap utilization •Swap used •Disk Space utilization •Disk Space used •Disk Space available The CMEE is billed to the customer on a per user basis. The price includes unlimited CPU, Memory, Disk Reads, Disk swaps and Disk Space. The customer is billed each month for the number of users authorized to access the CMEE.

b. NIST Service Model Coley is providing CMEE as a Software-as-a-Service (SaaS) model where the application is running on the AWS cloud infrastructure. The application is accessible from various client devices through a web browser or mobile application. The consumer does not manage or control the underlying cloud infrastructure including network, servers, operating systems, storage, or even individual application capabilities, with the exception of limited user specific application configuration settings.

c. Deployment Model

CMEE can be deployed as either a private cloud or as a community cloud. Individual Government organizations may choose the option of a private cloud deployment in order to provide exclusive access and resources to their organization.

A Government agency or multiple organizations in an agency may choose a community cloud deployment in order to share the Software-as-a-Service features.

Chronus Software Enterprise Edition Features

UNLEASH THE POWER OF YOUR PEOPLE

INCREASE LEARNING AND PERFORMANCE USING OUR MENTORING AND

KNOWLEDGE SHARING SOLUTIONS

Today, organizations must be ready to put their best foot forward to recruit and retain the brightest employees. Implement a mentoring program signals your value to employees and shows that you have a vested interest in their personal and professional development, which translates into improved productivity, retention and engagement.

Key Benefits

• Engages employees and improves retention

• Increases productivity across the enterprise

• Rapidly onboards and engages new employees

• Develops a culture of continuous learning and innovation

• Supports formal and informal, on-demand mentoring

• Mentoring best practices built-in

• Dedicated customer success team

• Configurable for your unique needs

• Multi-Program capability

• Measurable success

• Enterprise ready and scalable

• Fast and easy set-up, branded for your organization

• Secure hosting

ENTERPRISE EDITION FEATURES

Single Programs

Mentoring Mentoring comes in many styles and flavors. We support nearly all of them.

Coaching Manage coaching programs using external or internal coaches.

Onboarding Go beyond simple orientation programs and enable new hires to get productive faster.

Multiple Programs or Global Programs

Multiple admins Assign more than one person with administrative permissions.

Unlimited programs within same instance

Run mentoring, coaching, or onboarding programs within one instance of Chronus with different program permissions and settings.

End user access to multiple programs End users can access all (or some) of your programs with one login credential.

Global user management Provide admins with varying permission levels, from global to program.

Global reporting Administer reports and dissect data at a global and program level.

Global resource sharing Administrators can provide end users with access to resources on a global or program level.

Multi-language support (Optional ($)) Regionalize user experience to specific languages

Learning Formats

One-to-one One-to-one learning relationship over a period of time.

Session-based Learning occurs over the course of one or more scheduled meetings

Groups or circles

Group learning, in which a mentor, coach, or trainer leads a group learning experience. Or circles, with participant-led mentoring groups.

Project-based A group learning experience that's based on completing a particular project.

Blended Mixed format that includes both formal and informal learning components.

Enrollment & Recruitment

Program overview or homepage The place prospective members can learn about the program and current members can log in.

Participant recruitment tools Target prospective members with invitations to join or enable current members to spread the word

Application setup Want to control who participates? Then add our simple online application and approval workflow.

User import Already know whom you want to have in your program? Add them easily with our import capability.

MatchIQ™ Technology

Self-matching Learners match with available mentors or coaches based on system-provided recommendations and individual preferences

Admin matching Program administrator controls learning assignments

ENTERPRISE EDITION FEATURES

Bulk matching Have many learners to connect at one time? Chronus software recommends matches for all of your members in seconds.

Guided Learning Plans

Action plan with embedded resources Provide an action-oriented, step-by-step learning experience with timely help resources along the way

Goal setting Keep learning engagements focused with goal setting and tracking

360 degree assessment Flexible assessment tool to evaluate learner needs and progress

Interactive communication tools Foster productive interaction with integrated chat, audio/video conferencing, and email.

Progress tracking Make it easy for learners and program admins to know the progress of every learning connection

End User Resources

Resources to get started Video and PDF guides to help your program members quickly get comfortable using Chronus software

Embedded best practices Library of mentoring and coaching best practices that can be embedded throughout the learning plan

Community knowledgebase Enable program admins and members to share and comment across a wide variety of content formats.

Discussion forums A place for members who share a specific interest or role to collaborate.

Emails Engage participants through automated emails triggered through user action.

Program Management & Communication

Program dashboard A real-time, at-a-glance view of current program metrics.

Participant surveys Gain critical participant feedback with this easy-to-use survey tool.

Announcements Broadcast program news and events to program members

Communication campaigns Drive engagement with reminders and next steps triggered by user action.

Guided learning plan library Build a library of learning plans to tailor learning to specific needs.

Reporting & Analytics

Program health History of program participation by role

Program outcomes Provide deep insight into the performance and health of your program.

Engagement tracking Track and visualize progress of every learning engagement

Campaign reporting Assess the impact of your program communication campaigns

Branding & Configuration

Program branding Add your company logo and apply a color with a few clicks

Customizable user profiles Easily create rich user profiles that can be completed in minutes.

SIN 611420 INFORMATION TECHNOLOGY TRAINING

1. SCOPE

a. The Contractor shall provide training courses normally available to commercial customers, which will permit ordering activity users to make full, efficient use of general purpose commercial IT products. Training is restricted to training courses for those products within the scope of this solicitation.

b. The Contractor shall provide training at the Contractor's facility and/or at the ordering activity's location, as agreed to by the Contractor and the ordering activity.

2. CANCELLATION AND RESCHEDULING

a. The ordering activity will notify the Contractor at least seventy-two (72) hours before the scheduled training date, if a student will be unable to attend. The Contractor will then permit the ordering activity to either cancel the order or reschedule the training at no additional charge. In the event the training class is rescheduled, the ordering activity will modify its original training order to specify the time and date of the rescheduled training class.

b. In the event the ordering activity fails to cancel or reschedule a training course within the time frame specified in paragraph a, above, the ordering activity will be liable for the contracted dollar amount of the training course. The Contractor agrees to permit the ordering activity to reschedule a student who fails to attend a training class within ninety

(90) days from the original course date, at no additional charge.

c. The ordering activity reserves the right to substitute one student for another up to the first day of class.

d. In the event the Contractor is unable to conduct training on the date agreed to by the Contractor and the ordering activity, the Contractor must notify the ordering activity at least seventy-two (72) hours before the scheduled training date.

3. FOLLOW-UP SUPPORT

The Contractor agrees to provide each student with unlimited telephone support or online support for a period of one (1) year from the completion of the training course. During this period, the student may contact the Contractor's instructors for refresher assistance and answers to related course curriculum questions.

4. PRICE FOR TRAINING

The price that the ordering activity will be charged will be the ordering activity training price in effect at the time of order placement, or the ordering activity price in effect at the time the training course is conducted, whichever is less. See PRODUCT DESCRIPTIONS AND PRICING

5. “NO CHARGE” TRAINING

The Contractor shall describe any training provided with equipment and/or software provided under this contract, free of charge, in the space provided below. Not Applicable https://www.gsaadvantage.gov/advantage/s/search.do%3Bjsessionid%3D8XBs4fXf9687R2%2BOWl-KSzP-.B5?db=0&searchType=1&q=19%3A5GS-35F-0590N&src=elib

SIN 54151S INFORMATION TECHNOLOGY

PROFESSIONAL SERVICES

1. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

PRINCIPAL CONSULTANT

Minimum/General Experience: Twelve (12) years general experience and six (6) years direct experience consulting on information technology (IT) projects. Demonstrated ability to provide guidance and direction for multiple IT projects. Capabilities to manage multitask projects of high complexity.

Functional Responsibility: Provides strategic planning and delivers expert advice, assistance, guidance, and counseling in support of client's enterprise information management and technology development and improvement efforts. The Principal Consultant overseas the efforts of multiple projects and several teams of personnel.

Minimum Education: Possesses a MA/MS degree in Information Systems, Computer Science, Engineering, Business, or related field.

SENIOR CONSULTANT

Minimum/General Experience: Eight (8) years general experience and four (4) years direct experience consulting on information technology (IT) projects.

Functional Responsibility: Provides expertise across a broad range of information technology disciplines and delivers advice, assistance, guidance, and counseling in support of client's information management and technology development and improvement efforts. The Senior Consultant often has overall responsibility for a team’s performance.

PROJECT MANAGER

Minimum/General Experience: Over eight (8) years general experience and six (4) years direct experience managing information technology (IT) projects. Demonstrated ability to provide guidance and direction for multiple IT projects.

Functional Responsibility: Acts as manager and overall point of contact for a specific project within an overall enterprise-wide IT solution program. Directs project-specific IT staff and reviews work products for completeness and adherence to customer requirements. Provides communication to management to review project plans, status reports, and deliverables.

Develops overall project milestones and monitors the execution of the project against planned timelines.

Minimum Education: Possesses a BA/BS degree in Information Systems, Computer Science, DATABASE ADMINISTRATOR

Minimum/General Experience: Over two (2) years direct experience administering and maintaining computer databases.

Functional Responsibility: Administers, maintains, develops and implements policies and procedures for ensuring the security and integrity of the company database. Implements data models and database designs, data access and table maintenance codes; resolves database performance issues, database capacity issues, replication, and other distributed data issues.

CONSULTANT

Minimum/General Experience: Four (4) years general experience and two (2) years direct experience consulting on information technology (IT) projects.

Functional Responsibility: Provides expert advice, assistance, guidance, or counseling in support of agencies' information management and technology goals. Assists in using information technology to improve business processes. Takes direction from more senior team members.

SYSTEMS ANALYST

Minimum/General Experience: Four (4) years general experience and two (2) years direct experience analyzing, developing, and communicating customer information technology requirements. Has a working knowledge of relational databases, client-server concepts, and Internet technologies.

Functional Responsibility: Consults with users to identify requirements and to clarify program objectives. Works with an information technology teams focusing on designing, implementing and maintaining business applications and databases. Includes occasional coding and AD HOC report writing as needed. May be expected to write documentation to describe program development, logic, coding, and corrections. Writes manuals for users to describe installation and operating procedures.

PROGRAMMER

Minimum/General Experience: Two (2) years of project related experience. Requires competence in computer programming languages and the ability to develop computer systems from written design specifications.

Functional Responsibility: Provides software development services to include the development of user interface screens, develop reports, and to write source code, as part of a development team. Develops, tests, debugs, and modifies computer application software based on detailed specifications in order to produce a required product. Produces documentation for application code as well as system functionality. Modifies application software to improve performance and/or functionality.

GRAPHIC DESIGNER

Minimum/General Experience: One (1) year of project related experience. Requires working knowledge in graphic design and multimedia software applications.

Functional Responsibility: Assists in designing and developing graphical user interfaces for computer programs and graphics and illustrations for use in technical materials, manuals, and publications. Artwork may include tables, charts, flowcharts, viewgraphs/slides, forms, illustrations, or photographs. Material may be presented via computer monitor, Web site, CD-ROM, or other visual communication media.

Minimum Education: Possesses a BA/BS degree in Commercial Arts, Fine Arts, Graphic Design, or related field.

TECHNICAL WRITER

Minimum/General Experience: Two (2) years of project related experience. Requires working knowledge word processing software applications.

Functional Responsibility: Assists in collecting and organizing information required for preparation of information system specifications, requirement documents, user's manuals, training materials, and installation guides. Edits functional descriptions, system specifications, user's manuals, special reports, or any other customer deliverables and documents.

Minimum Education: Possesses a BA/BS degree in English, Communications, Technical Writing, or related field.

ADMINISTRATIVE ASSISTANT

Minimum/General Experience: Two (2) years general experience

Functional Responsibility: Performs a variety of duties such as typing correspondence, reports and memos. Answers and screens telephone calls. Opens and distributes mail.

Maintains computer-based and paper files. Schedules and maintains calendar of appointments, meetings and travel itineraries. Resolves routine questions and problems. This position supports teams of professionals developing training-related solutions.

Minimum Education: Possesses a High School Diploma.

CONTENT DEVELOPER

Minimum/General Experience: Five (5) years general experience

Functional Responsibility: The Content Developer creates, designs and produces content which is collected and derived from multiple resources which include known subject matter experts, written material when available, non-copyrighted, and copyrighted material (when legal permission is obtained). The purpose of producing content for multimedia products is to assist the customer when scarce professional resources and customer staff availability is minimal. The web-writer understands and applies functional design, visual appeal and code simplicity with an eye to functionality and web-usability.

Minimum Education: Possesses a BA/BS degree in Instructional Design, Adult Education, or related field.

DATABASE DEVELOPER

Minimum/General Experience: Three (3) years general experience.

Functional Responsibility: Design, develop, implement and maintain the data warehouse and other databases required. Define and implement all procedures to manage and safeguard the database environments and methods for reorganizations, recoveries, and performance tuning of the database environments. Define the naming standards and the enforcement of these standards for the databases

ELEARNING PRODUCER

Minimum/General Experience: Eight (8) years general experience

Functional Responsibility: The e-Learning Producer shall have the following skills and responsibilities: Planning and coordinating all types of, web projects, Authored CD-ROM projects Authored DVD projects, broadcast events, and video production projects. Working with customer Program Managers to assess delivery modality infrastructure needs, learner needs and make recommendations as to the best and most efficacious way to achieve the learner performance and/or learning objectives; and when needed the best and most efficacious way to utilize technology to achieve the instructional goals and identified behavioral objectives. Assist in the directing of video production, audio production, and animation production projects. Supervising and directing multimedia staff electronic programming staff and professionals during electronic multimedia development, as required.

Communicating and coordinating with EES Project Managers, and EES e-Learning. Producers while involved with Analysis, Design, Development, Implementation and Evaluation activities.

Overall supervision of EES contractor employees to insure quality control. Producing live distance learning activities; (for example: Live Meeting, Blackboard) and information broadcasts; video tapes, web courses, authored CD-ROMs and authored DVDs. Interfacing with the EES and other agencies LMS, LCMS and/or CMS

Minimum Education: Possesses a BA/BS degree in Instructional Design, Adult Education, or related field.

INFORMATION ARCHITECT

Minimum/General Experience: Three (3) years general experience

Functional Responsibility: The Information Architect defines the nature and scope of an information service, website or designs how an instructional interaction or strategy shall be orchestrated before the coding begins. Information architecture is to a website as a blueprint is to a building. Information architecture usually includes such activities as: 1, Identification and operation of the sites mission, purpose or goal; 2. Embodiment and realization of the goal and objectives; 3. Operations and facilitation of actions and activities targeted and focused on the audience; 4. Creation of a content inventory; 5. Identification of the server environment and requirements; 6. Creation of site maps; 7. Creation of content maps; 8.

Designing of page schematics; 9. Defining of constructive processes

INSTRUCTIONAL DESIGNER

Functional Responsibility: Applies instruction design theory, methods, and processes to design, develop, revise and validate training…