MAS - Cyberdata Technologies, Inc. - GS35F0560R

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

SCHEDULE TITLE: Multiple Award Schedule (MAS)

CONTRACT NUMBER: GS-35F-0560R

CONTRACT PERIOD: May 12, 2005 to May 11, 2025

CONTRACTOR: Cyberdata Technologies, Inc 455 Springpark Pl Suite 300 Herndon, VA 20170

Phone number: 703-481-0888

Fax number: 703-481-0707

E-Mail: info@cyberdatainc.com

Website: https://www.cyberdatainc.com/

CONTRACTOR’S ADMINISTRATION SOURCE:

Amy Liu, President 455 Springpark Pl Suite 300 Herndon, VA 20170

Phone number: 202-330-7746

Fax number: 703-904-9594

E-Mail:

BUSINESS SIZE: Small business.

For more information on ordering go to the following website: https://www.gsa.gov/schedules

Prices displayed re Net deducted.

rmack Typewritten Text Contract current through PA-0041, June 26, 2023 rmack amy.liu@cyberdatainc.com

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)/NAICS

NAICS DESCRIPTION

54151S Information Technology Professional Services IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design;

programming, conversion and implementation support; network services, data/records management, and testing.

54151HEAL Health Information Technology Services. Includes a wide range of Health IT services to include connected health, electronic health records, health information exchanges, health analytics, personal health information management, innovative Health IT solutions, health informatics, emerging Health IT research, and other Health IT services.

611420 Information Technology Training Includes training on hardware, software, cloud, and other applicable systems.

OLM Order-Level Materials are supplies and/or services acquired in direct support of individual task or delivery order placed against a Schedule contract or BPA. OLM pricing is not established at the Schedule contract or BPA level, but at the order level.

OLMs are Purchased under the authority of the FSS Program, Unknown until an order is placed, Only authorized for use in direct support of another awarded SIN, Only authorized for inclusion at the order level under a Time-and-Materials (T&M) or Labor-Hour (LH) Contract Line Item Number (CLIN), OLMs are not open-market items, OLMs are not awarded under ancillary supplies/services or other direct cost (ODC) SINs (these items are defined, priced, and awarded at the FSS contract level).

The Order-Level Materials SIN is only authorized for use in direct support of another awarded SIN, Price analysis for OLMs is not conducted when awarding the FSS contract or FSS BPA, Order-Level Materials SIN must be inclusive of the Industrial Funding Fee (IFF)

Cooperative Purchasing (STLOC) and Disaster Recovery Purchasing (RC) are available.

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

54151S - Help Desk Specialist II -

54151HEAL - Health IT Technical Writer -

611420 - Introduction to Agile Methodology -

OLM – Determined at the Order-Level.

1c. HOURLY RATES (Services only):

See price list.

2. MAXIMUM ORDER: $500,000 for SINs 54151S and 54151HEAL, per Order. $250,000 for SIN 611420, per Order. For OLM’s, the cumulative value of OLMs in an individual task or delivery order cannot exceed 33.33% of the total value of the order.

rmack Typewritten Text $56.05 rmack Typewritten Text $56.03 rmack

$574.31

3. MINIMUM ORDER: $100.00.

4. GEOGRAPHIC COVERAGE: The Geographic Scope of Contract will domestic and overseas delivery.

5. POINT OF PRODUCTION: Not applicable.

6. DISCOUNT FROM LIST PRICES: GSA Net Prices are shown on the attached GSA Pricelist. Negotiated discount has been applied and the IFF has been added.

7. QUANTITY DISCOUNT(S): 1%, for single task orders exceeding $350,000 for SIN 54151S and 1% for single task orders at or above $300,000 for SIN 54151HEAL

8. PROMPT PAYMENT TERMS: Net 30 Days from receipt of invoice or date of acceptance, whichever is later.

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. FOREIGN ITEMS: Not applicable.

10a. TIME OF DELIVERY: For 54151S and 54151HEAL: As mutually agreed with the ordering activity.

For 611420: Per Course Schedule or as mutually agreed.

10b. EXPEDITED DELIVERY: As mutually agreed with the ordering activity.

10c. OVERNIGHT AND 2-DAY DELIVERY: Overnight and 2-day delivery are available. Contact Cyberdata Technologies, Inc for rates. As mutually agreed with the ordering activity.

10d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery.

Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery. As mutually agreed with the ordering activity.

11. FOB POINT: Destination

12a. ORDERING ADDRESS: Cyberdata Technologies, Inc, 455 Springpark Pl, Suite 300, Herndon, VA 20170.

12b. ORDERING PROCEDURES: Ordering activities shall use the ordering procedures described in Federal

Acquisition Regulation 8.405-3 when placing an order or establishing a BPA for supplies or services. The ordering procedures, information on Blanket Purchase Agreements (BPA’s) and a sample BPA can be found at the GSA/FSS Schedule Homepage (fss.gsa.gov/schedules).

13. PAYMENT ADDRESS: Cyberdata Technologies, Inc, 455 Springpark Pl, Suite 300, Herndon, VA 20170.

14. WARRANTY PROVISION: Workmanlike manner for SINs 54151S and 54151HEAL. Not applicable for SIN 611420.

15. EXPORT PACKING CHARGES: Not applicable.

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR: Not applicable.

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): Not applicable.

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): Not applicable.

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): Not applicable.

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): Not applicable.

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): Not applicable.

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): Not applicable.

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES: Not applicable.

22b. Section 508 Compliance for Electronic and Information Technology (EIT): Not applicable.

The EIT standard can be found at: www.Section508.gov/.

23. Unique Entity Identifier (UEI) number: GMLCLKXPK8S3.

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT

(SAM) DATABASE: Yes.

Labor Category Descriptions for IT Services for SIN 54151S

Commercial Job Title: Database Administrator (DBA)

Minimum/General Experience: 3 years of experience in database management, development and systems analysis.

Functionality Responsibility: The Database Administrator (DBA) designs and manages high-level databases. Directs the entire software development process, from the establishment and definition of requirements to implementation, acceptance, and maintenance. Participates in the design and development of database management systems (DBMS) at the highest level, and in defining system and subsystems. Manages the software development process based on cost and personnel factors.

Minimum Education: Bachelor Degree.

Commercial Job Title: Sr. Systems Analyst

Minimum/General Experience: 5 years’ experience in the analysis, design, and integration of information systems and commercial-off-the-shelf (COTS) software. Must be well versed in understanding structured analysis and design methodologies for the translation of systems requirements from business needs.

Functionality Responsibility: Individual participates in JAD (Joint Application Development) sessions with users and determines information processing requirements for information systems.

Commercial Job Title: Program Manager II

Minimum/General Experience: Five years of experience in information technology with at least 3 years involving program management. Must be well versed in full systems development life cycle, enterprise-wide network engineering, and strategic information planning, business process reengineering, structure and management practices.

Functionality Responsibility: Guides and interacts with senior management in the planning and allocation of corporate information assets. Conducts market research on hardware and software and all associated feasibility studies geared toward adding organizational efficiency and effectiveness.

Commercial Job Title: Senior Systems Architect

Minimum/General Experience: 5 years’ experience, of which at least 3 years must be specialized. Specialized experience includes system architecture design, structured analysis, design methodologies and design tools, object oriented principles, network design/administration, and the logical and physical, and technical architecture of large and complex information systems. General experience includes increasing responsibilities in systems engineering.

Functionality Responsibility: Provides daily technical supervision and direction to system architects and other staff members including mentoring of junior members. Establish system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large-scale information systems. Design architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces.

Commercial Job Title: Computer Programmer Analyst

Minimum/General Experience: This labor category requires two (2) years’ experience, which includes analysis and design of business applications on complex systems for large-scale computers. Knowledge of appropriate storage and retrieval methods, systems analysis experience designing technical applications on computer systems and demonstrating ability to formulate specifications for computer programmers to use in coding, testing and debugging computer programs. General experience includes increasing responsibilities in information systems design and management. Must demonstrate the ability to work independently or under only general direction on requirements that are moderately complex to analyze, plan, program and implementation.

Functionality Responsibility: Analyzes and develops computer software, possessing a wide range of capabilities including numerous engineering, business and records management functions. Develops plans for automated information systems from project inception to conclusion. Analyzes user interfaces; maintains hardware and software performance tuning;

analyzes workload and computer usage; maintains interfaces with outside systems; analyzes downtimes; and analyzes proposed system modifications, upgrades and new COTS. Analyzes the problem and the information to be processed.

Defines the problem, and develops system requirements and program specifications, from which programmers prepare detailed flowcharts, programs and tests. Coordinates closely with programmers to ensure proper implementation of program and system specifications. Develops, in conjunction with functional users, system alternative solutions.

Commercial Job Title: Senior Database Administrator (DBA)

Minimum/General Experience: Minimum of 5 years of experience in database management, development and systems analysis, including all of the areas outlined above. Must have demonstrated program, deliverables and staff management experience.

Functionality Responsibility: The Senior Database Administrator (DBA) designs and manages high- level databases.

Directs the entire software development process, from the establishment and definition of requirements to implementation, acceptance, and maintenance. Participates in the design and development of database management systems (DBMS) at the highest level, and in defining system and subsystems. Provides leadership in problem solving, implementation practices, and selection of DBMS theory. Manages the software development process based on cost and personnel factors.

Commercial Job Title: Analyst I

Minimum/General Experience: 1 year related experience.

Functionality Responsibility: Has knowledge of Analyze data reports, Merge Data Reports, Monitor data for Duplicates or other errors and provide results to department heads. , Identify, analyze and interpret trends or patterns in complex data sets, Monitor data dictionary statistics. Capture Data which includes developing and maintaining databases, acquiring abstract or secondary data from existing internal or external data sources. Expected to optimize statistical efficiency. May be required to perform Data Reporting; which includes but is not limited to developing graphs, reports, and presentations of project reports, creating and presenting dashboards, and generating routine ad hoc reports. Familiar with commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre- established guidelines to perform the functions of the job. Works under immediate supervision and guidance. Primary job functions do not typically require exercising independent judgment or supervision of other positions.

Minimum Education: BS/BA.

Commercial Job Title: Analyst II

Minimum/General Experience: 2 years related experience.

Functionality Responsibility: Analyze data reports, Merge Data Reports, Monitor data for Duplicates or other errors and provide results to department heads. Identify, analyze, and interpret trends or patterns in complex data sets. Monitor data dictionary statistics. Capture Data which includes developing and maintaining databases, acquiring abstract or secondary data from existing internal or external data sources. Expected to optimize statistical efficiency. May be required to perform Data Reporting; which includes but is not limited to developing graphs, reports, and presentations of project reports, creating and presenting dashboards, and generating routine ad hoc reports. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision. May be responsible for the supervision of junior level positions. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude may be required.

Minimum Education: BS/BA

Commercial Job Title: Analyst III

Minimum/General Experience: 4 years related experience.

Functionality Responsibility: Analyze data reports, Merge Data Reports, Monitor data for Duplicates or other errors and provide results to department heads. Identify, analyze, and interpret trends or patterns in complex data sets. Monitor data dictionary statistics. Capture Data which includes developing and maintaining databases, acquiring abstract or secondary data from existing internal or external data sources. Expected to optimize statistical efficiency. May be required to perform Data Reporting which includes but is not limited to developing graphs, reports, and presentations of project reports, creating and presenting dashboards, and generating routine ad hoc reports. Performs a variety of increasingly complicated tasks.

Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. Is often responsible for the supervision of other positions and may be required to provide advice to other positions. Often required to rely on experience and judgment to plan and accomplish goals. Applies creative problem-solving techniques in a variety of situations.

Commercial Job Title: Analyst IV

Minimum/General Experience: 6 years related experience.

Functionality Responsibility: Analyze data reports, Merge Data Reports, Monitor data for Duplicates or other errors and provide results to department heads. Identify, analyze and interpret trends or patterns in complex data sets, Monitor data dictionary statistics. Capture Data which includes developing and maintaining databases, acquiring abstract or secondary data from existing internal or external data sources. Expected to optimize statistical efficiency. May be required to perform Data Reporting; which includes but is not limited to developing graphs, reports, and presentation of project reports, creating and presenting dashboards, and generating routine ad hoc reports. Performs a variety of increasingly complicated tasks.

May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Commercial Job Title: Configuration Management Specialist II

Functionality Responsibility: Assists with analyses of changes of product design to determine the effect on the end product design and function and determines and prepares documentation necessary for change. Coordinates with customers and manufacturers to determine a process for change reporting. Reviews released engineering change data and changes documenting activities to ensure adherence to configuration management procedures and policies. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision.

Commercial Job Title: Configuration Management Specialist III

Functionality Responsibility: Analyzes changes of product design to determine the effect on the end product design and function and determines and prepares documentation necessary for change. Coordinates with customers and manufacturers to determine a process for change reporting. Reviews released engineering change data and changes documenting activities to ensure adherence to configuration management procedures and policies. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. Works under general supervision. Is often responsible for the supervision of other positions and may be required to provide advice to other positions. Often required to rely on experience and judgment to plan and accomplish goals. Applies creative problem-solving techniques in a variety of situations.

Commercial Job Title: Database Administrator II

Minimum/General Experience: 2 years related experience

Functionality Responsibility: Assists with planning and coordinated administration of one or more large, centralized databases. Reviews database design and integration of host systems and makes recommendations for enhancements and improvements. Ensures accurate, appropriated, and effective use of data. Performs audits to ensure accuracy and proper use of data. Matches user requirements with system capabilities. Develops and formulates standards, procedures, and conventions for database use. Works with technical/programming staff to ensure database security. Determines file organization, indexing methods, and security procedures for specific user applications. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.

Works under general supervision

Commercial Job Title: Database Administrator IV

Minimum/General Experience: 6 years related experience

Functionality Responsibility: Reviews, evaluates, designs, implements and maintains company database[s]. Identifies data sources, constructs data decomposition diagrams, provides data flow diagrams and documents the process. Writes codes for database access, modifications, and constructions including stored procedures. Develops and formulates standards, procedures, and conventions for database use. Works with technical/programming staff to ensure database security. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. Is often responsible for the supervision of other positions and provides advice to other positions. Is often given wide latitude to use experience and judgment to plan and accomplish goals. Solves issues of deeper complexity using advanced problem-solving skills.

Commercial Job Title: Database Specialist I

Minimum/General Experience: 1 year of related experience.

Functionality Responsibility: Assists to design and build relational databases for data storage or processing. Develops strategies for warehouse implementation, data acquisition, and archive recovery. Cleans and maintains the database by removing and deleting old data. May evaluate new data sources for adherence to the organization's quality standards and ease of integration. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre- established guidelines to perform the functions of the job. Works under immediate supervision and guidance.

Commercial Job Title: Enterprise System Architect I

Functionality Responsibility: Assists with designing architecture for an organization on an enterprise level. Helps defines system and application architecture and provides vision, problem anticipation, and problem-solving ability to organization.

Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre- established guidelines to perform the functions of the job. Works under immediate supervision and guidance. Primary job functions do not typically require exercising independent judgment or supervision of other positions.

Commercial Job Title: Enterprise System Architect IV

Functionality Responsibility: Responsible for designing architecture for an organization on an enterprise level. Defines system and application architecture and provides vision, problem anticipation, and problem-solving ability to organization.

Demonstrates familiarity and expertise in a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity is expected. Works under immediate supervision and guidance. Is often responsible for the supervision of other positions and provides advice to other positions. Is often given wide latitude to use experience and judgment to plan and accomplish goals. Solves issues of deeper complexity using advanced problem- solving skills.

Commercial Job Title: Group Lead V

Minimum/General Experience: 10 years related experience, 5 of which must be in a supervisory role with directly related experience.

Functionality Responsibility: Designs, plans, and coordinates a work team or teams on task-level projects. Provides technical support to project team members. Designs and implements the components required for complex technical functions. Generally, manages a group of technical, engineering, and/or scientific analysts. Relies on experience and judgment to plan and accomplish goals. The individual will: (1) Identify and assign priorities to complete assigned projects as required in order to optimize schedules, budgets, and technical excellence; (2) Maintain close contact with customer representatives to identify and respond to customer requests and to ensure that potential sources of difficulty are made known to Company management; (3) Establish and maintain status reports in order to show progress and problems to the customer and to Company management; (4) Provide support to Advanced Program personnel in identifying and acquiring potential business. Typically reports to a senior manager.

Minimum Education: BS/BA in appropriate field.

Commercial Job Title: Help Desk Specialist II

Minimum/General Experience: 2 years related experience.

Functionality Responsibility: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Familiar with standard concepts, practices, and procedures within a particular field. Works under general supervision. May be responsible for the supervision of junior level positions. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude may be required.

Minimum Education: Associates Degree.

Commercial Job Title: Help Desk Specialist III

Functionality Responsibility: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Familiar with a variety of the field's concepts, practices, and procedures.

Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. Is often responsible for the supervision of other positions and may be required to provide advice to other positions.

Often required to rely on experience and judgment to plan and accomplish goals. Applies creative problem-solving techniques in a variety of situations.

Minimum Education: Associates Degree.

Commercial Job Title: Help Desk Specialist IV

Functionality Responsibility: Helps supervise the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are maintained.

Documents, tracks, and monitors problems to ensure resolution in a timely manner. A level I supervisor is considered a working supervisor with little authority for personnel actions. Familiar with and has expertise in the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity is expected. Is often responsible for the supervision of other positions and provides advice to other positions. Is often given wide latitude to use experience and judgment to plan and accomplish goals. Solves issues of deeper complexity using advanced problem-solving skills.

Commercial Job Title: IT/Computer Specialist I

Functionality Responsibility: Conducts research, performs studies and surveys to obtain data, and analyzes problems to advise on or recommend solutions, utilizing knowledge of theory, principles, or technology of specific discipline or field of specialization. Requires knowledge in fields defined as information technology, computer programming, computer security, computer systems analysis, database management, information systems, Internet applications and development, software development, and related fields. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks Performs a variety of complicated tasks. Has knowledge of commonly- used concepts, practices, and procedures within a particular field. Relies on instructions and pre- established guidelines to perform the functions of the job. Works under immediate supervision and guidance.

Minimum Education: BA/BA.

Commercial Job Title: Network Engineer II

Functionality Responsibility: Installs, maintains, and coordinates the use of employer's or customer's Local Area or Wide Area Network (LANWAN). Evaluates hardware and software, including peripheral, output, and telecommunications equipment. Enforces security procedures, installs network software, and manages network performance. Troubleshoots and resolves complex problems. Implements and coordinates network policies, procedures, and standards. Trains users.

Generally responsible for maintaining moderately complex networks of 25 to 100 nodes. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.

Works under general supervision. May be responsible for the supervision of junior level positions. A certain degree of creativity and latitude may be required

Commercial Job Title: Network Engineer III

Functionality Responsibility: Installs and maintains complex networks that typically link numerous computing platforms, operating systems, and network topologies across widely dispersed geographic areas. Evaluates hardware and software suitable for large, complex networks. Tests and implements interface programs. Develops security procedures. Manages network performance. Troubleshoots and resolves complex problems to ensure minimal disruption of mission critical applications. Maintains fault- tolerant systems and manages systems backups. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. Is often responsible for the supervision of other positions and may be required to provide advice to other positions. Often required to rely on experience and judgment to plan and accomplish goals. Applies creative problem-solving techniques in a variety of situations.

Commercial Job Title: Project Manager II

Minimum/General Experience: 6 years of related experience, 3 of which must be in a supervisory role.

Functionality Responsibility: This individual will work under very broad supervision in providing management and technical direction to program personnel. Will regularly exercise independent judgment, as well as a high level of analytical skill in solving complex technical, administrative and managerial problems. Will be responsible for all aspects of program performance. The individual will: (1) Be responsible for all aspects of program performance (i.e., technical, contractual, administrative, financial); (2) Manage all aspects of program activity; (3) Provide technical and financial reports in order to show progress to Corporate management and customers; (4) Maintain customer contacts to ensure conformity to all contractual obligations; (5) Assume the initiative and provide support to Corporate management in identifying future requirements; (6) Develop, maintain, and implement a Program Management Plan that guides the performance of all functional activities performed on the Program.

Commercial Job Title: Program Manager IV

Minimum/General Experience: 10 years of related experience, 5 of which must be in a supervisory role.

Functionality Responsibility: This individual will work under very broad supervision in providing management and technical direction to program personnel. Will regularly exercise independent judgment, as well as a high level of analytical skill in solving complex technical, administrative and managerial problems. Will be responsible for all aspects of program performance. The individual will: (1) Be responsible for all aspects of program performance (i.e., technical, contractual, administrative, financial); (2) Manage all aspects of program activity; (3) Provide technical and financial reports in order to show progress to Corporate management and customers; (4) Maintain customer contacts to ensure conformity to all contractual obligations; (5) Assume the initiative and provide support to Corporate management in identifying future requirements; (6) Develop, maintain, and implement a Program Management Plan that guides the performance of all functional activities performed on the Program.

Minimum Education: B.S. in an associated discipline.

Commercial Job Title: Programmer Analyst I

Functionality Responsibility: Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives. Relies on instructions and pre- established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a project leader or manager.

Commercial Job Title: Programmer Analyst II

Minimum/General Experience: 2 years of related experience.

Functionality Responsibility: Reviews, analyzes, and modifies programming systems including encoding, testing, debugging, and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives. May be expected to write documentation to describe program development, logic, coding, and corrections. Writes manuals for users to describe installation and operating procedures. Familiar with relational databases and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. Requires proficiency in programming languages. May be responsible for the supervision of junior level positions. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude may be required.

Commercial Job Title: Programmer Analyst III

Minimum/General Experience: 4 years of related experience.

Functionality Responsibility: Reviews, analyzes, and modifies programming systems including encoding, testing, debugging, and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives. May be expected to write documentation to describe program development, logic, coding, and corrections. Writes manuals for users to describe installation and operating procedures. Must have a working knowledge of relational databases and client- server concepts. A wide degree of creativity and latitude is expected.

Requires proficiency in programming languages. Is often responsible for the supervision of other positions and may be required to provide advice to other positions. Often required to rely on experience and judgment to plan and accomplish goals. Applies creative problem-solving techniques in a variety of situations.

Commercial Job Title: Program Manager

Functionality Responsibility: Under general supervision, is responsible for assisting with all aspects of field and/or task-level project performance (i.e., technical, contractual, administrative, financial). Supervises personnel involved in all aspects of project activity, organizes and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks, and maintains customer contacts to ensure conformity to all contractual obligations. Exercises independent judgment, as well as a high level of analytical skill, in solving non- routine technical, administrative, and managerial problems.

Commercial Job Title: Scientist II

Functionality Responsibility: Perform scientific analysis/research in support of more senior level scientists. Analyze, design, code, and document computer applications used for scientific projects. Provide technical science and engineering support in the areas of data acquisition and education, equipment maintenance and repair, and information display for scientific analysis. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision and guidance. May be responsible for the supervision of junior level positions. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude may be required.

Commercial Job Title: Scientist III

Functionality Responsibility: Perform complex scientific research and analysis. Analyze, design, code, and document complex computer applications used for scientific projects. Provide advanced technical science and engineering support in the areas of data acquisition and reduction, equipment maintenance and repair, and information display for scientific analysis. Support the design, development, and test of complex instruments for scientific measurements. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. May lead and direct others. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager.

Commercial Job Title: Software Engineer II

Functionality Responsibility: Assist in the design and coding of software products. Prepares comprehensive test plans.

Conducts tests. Identifies and debugs relatively simple problems. Provides test results and recommends more complex corrections to senior developers. Codes enhancements and supports features. Participates in writing product and user documentation. Requires extensive knowledge of one or more platforms and operating systems, and of programming languages. Typically requires knowledge of one or more systems architectures. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision.

Commercial Job Title: Software Engineer III

Functionality Responsibility: Designs and codes software components, units, and modules that meet product specification and development schedules. Tests and debugs assigned components and units, Participated in large system and subsystem planning. Adheres to product build and release schedules and strategies. Acts as a technical resource for lower-level developers. Requires comprehensive knowledge of one or more platforms and operating systems, and of programming languages. Typically requires knowledge of one or more systems architectures. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. Works under general supervision. Typically reports to a manager or head of a unit/department.

Commercial Job Title: Subject Matter Expert – Level II

Functionality Responsibility: Defines business requirements and recommends a technical approach to meet those needs.

Generates design specifications for software development, which typically involves translating business requirements into detailed algorithms for coding. Oversees the development, testing, and implementation of the technical solution, and validates the final product satisfies the defined requirements. Reviews technical documentation such as user guides, training manuals, and system specifications, prior to distribution to end-users and ensures their subject area is accurately represented.

Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision. May be responsible for the supervision of junior level positions. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude may be required.

Minimum Education: BS/BA degree in a related area.

Commercial Job Title: Subject Matter Expert – Level III

Functionality Responsibility: Defines business requirements and recommends a technical approach to meet those needs.

Generates design specifications for software development, which typically involves translating business requirements into detailed algorithms for coding. Oversees the development, testing, and implementation of the technical solution, and validates the final product satisfies the defined requirements. Reviews technical documentation such as user guides, training manuals, and system specifications, prior to distribution to end-users and ensures their subject area is accurately represented.

Performs a variety of increasingly complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. Is often responsible for the supervision of other positions and may be required to provide advice to other positions. Often required to rely on experience and judgment to plan and accomplish goals. Applies creative problem-solving techniques in a variety of situations.

Commercial Job Title: System Administrator I

Functionality Responsibility: Maintains data files and control procedures for a simple system of networked personal computers or for a group of desktop computers linked to a host server. Responsible for system security and data integrity.

Assigns passwords and monitors use of resources. Back up files as required. May produce periodic business reports;

generate output such as labels, letters, and forms; and respond to frequent management request for information. May require extensive knowledge of software such as Microsoft Office and similar suites of business applications. May be a resident expert for applications running on a department- wide LAN or for the entire computer system in a smaller enterprise. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision and guidance. Primary job functions do not typically require exercising independent judgment or supervision of other positions.

Commercial Job Title: System Administrator II

Functionality Responsibility: Maintains data files and control procedures for a simple system of networked personal computers or for a group of desktop computers linked to a host server. Responsible for system security and data integrity.

Assigns passwords and monitors use of resources. Back up files as required. May produce periodic business reports;

generate output such as labels, letters, and forms; and respond to frequent management request for information. May require extensive knowledge of software such as Microsoft Office and similar suites of business applications. May be a resident expert for applications running on a department- wide LAN or for the entire computer system in a smaller enterprise.

Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision. May be responsible for the supervision of junior level positions. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude may be required.

Commercial Job Title: System Administrator III

Functionality Responsibility: Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required. Familiar with standard concepts, practices, and procedures within a particular field. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. Is often responsible for the supervision of other positions and may be required to provide advice to other positions. Often required to rely on experience and judgment to plan and accomplish goals. Applies creative problem-solving techniques in a variety of situations.

Commercial Job Title: System Administrator IV

Functionality Responsibility: Installs new software releases and system upgrades. Evaluates and installs patches and resolves software related problems. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. Is often responsible for the supervision of other positions and provides advice to other positions. Is often given wide latitude to use experience and judgment to plan and accomplish goals. Solves issues of deeper complexity using advanced problem- solving skills.

Commercial Job Title: System Engineer I

Functionality Responsibility: Assists more senior engineers with development, design, and analysis of work that may include logic design, circuit design, instrumentation design, firmware development, model formulation, manufacturing and development cost projections, computer architecture analysis and design, network structure design, and analog or binary systems engineering. Projects may include fabrication, modification, and evaluation of components or circuitry for use in electronic equipment. Has knowledge of commonly- used concepts, practices, and procedures within a particular field.

Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision and guidance. Primary job functions do not typically require exercising independent judgment or supervision of other positions.

Commercial Job Title: System Engineer IV

Minimum/General Experience: 6 years of related experience.

Functionality Responsibility: Performs a full range of engineering tasks represented by the activities listed under less senior engineering positions. Work requires a high degree of creative ability and engineering and programming skills. May coordinate and lead the work of subordinate engineers on assigned projects. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. Is often responsible for the supervision of other positions and provides advice to other positions. Is often given wide latitude to use experience and judgment to plan and accomplish goals. Solves issues of deeper complexity using advanced problem-solving skills.

Commercial Job Title: Oracle Enterprise Architect

Minimum/General Experience: Six Years.

Functionality Responsibility: Oracle architecture guidance, software development management, Content Management including Managed Metadata, Enterprise Taxonomies, Content Organizers, Document Centers and Record Centers. The Oracle Enterprise Architect will be responsible for Social Computing including My Sites and My Profiles, developing Web Parts and Oracle code using Microsoft Best Practices. The Senior Architect functions shall include the use of FAST Search, Business Connectivity Services, and InfoPath.

Capable of developing reference documents (e.g. “rules of the road”) to guide project teams in developing secure applications for the Fusion Middleware (FMW) platform, review team documentation to determine application readiness for deployment to the shared platform, define the SEC Oracle FMW platform reference architecture, validate current FMW platform architecture and provide recommendations for improvement based on Oracle best practices and optimal performance. Experience in relational database management (RDBMS) and SQL (Sybase, Microsoft, Oracle, etc.).

Minimum Education: BS.

Commercial Job Title: WebCenter/Portal - SME

Functionality Responsibility: Design, installation, configuration, and operational support of Service Oriented Architecture (SOA) suite and BPM suite, troubleshooting and resolution support on the SOA and BPM product instances in the production and non-production environment. The Web Center/Portal SME shall perform code reviews of SOA and BPM applications developed by the project teams to ensure suitability for deployment to the shared platform, provide guidance on tuning the SOA suite products for optimal performance, guidance to the development teams using Oracle Application Development Framework (ADF). The Web Center/Portal SME shall work with key stakeholders and project teams to increase SOA awareness, adoption and re-use during the software design, development and deployment phases; and work with Oracle Platform Support personnel, project teams, and Government technical leads to install, configure and support SOA suite components.

Commercial Job Title: Oracle Identity Management (OIM) - SME

Functionality Responsibility: Provide expertise in the design, installation, configuration and operational support of the Oracle Identity Management (OIM) and Directory Service Plus (OUD, OID, OVD) products; provide issue troubleshooting and resolution support on OIM, and OVD instances in the production and non- production environment; provide guidance on tuning the Oracle Identity Management (OIM) and Directory Service Plus (OUD, OID, OVD) products for optimal performance.

The OIM SME will be responsible for working with the Oracle FMW Platform personnel, project teams, and Government technical leads to integrate OIM and Directory Service Plus (OUD, OID, OVD) products with the Oracle FMW platform and deployed applications.

Experience in architecting, developing, and implementing Oracle solutions in Oracle Identity Management.