Federal Supply Schedule GS35F0543T

ATTACHMENT I

AUTHORIZED FEDERAL SUPPLY SERVICE

INFORMATION TECHNOLOGY SCHEDULE PRICELIST

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

EQUIPMENT, SOFTWARE AND SERVICES

General Professional IT Services

AUTHORIZED FEDERAL SUPPLY SERVICE

INFORMATION TECHNOLOGY SCHEDULE PRICELIST

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

EQUIPMENT, SOFTWARE AND SERVICES

Special Item No. 132-51 Information Technology Professional Services

Note: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

SIN 132-51 - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

FPDS Code D302 IT Systems Development Services

FPDS Code D306 IT Systems Analysis Services

FPDS Code D307 Automated Information Systems Design and Integration Services FPDS Code D308 Programming Services

FPDS Code D311 IT Data Conversion Services

FPDS Code D399 Other Information Technology Services, Not Elsewhere Classified

Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

Note 2: Offerors and Agencies are advised that the Group 70 - Information Technology Schedule is not to be used as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.

Note 3: This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision of implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances the services must be performance by the publisher or manufacturer or one of their authorized agents.

5D Information Management

400 Wood Road, Braintree, MA 02184-9114

613-256-2179

Contract Number: GS-35F-0543T Period Covered by Contract: July 16, 2012 to July 15, 2017 General Services Administration

Federal Supply Service

Pricelist current through Modification #_______, dated ________.

Products and ordering information in this Authorized FSS Information Technology Schedule Pricelist are also available on the GSA Advantage! System. Agencies can browse GSA Advantage! by accessing the Federal Supply Service’s Home Page via the Internet at http://www.fss.gsa.gov/

TABLE OF CONTENTS

INFORMATION FOR ORDERING ACTIVITIES APPLICABLE TO ALL SPECIAL ITEM

NUMBERS...

...4

TERMS AND CONDITIONS APPLICABLE TO IT PROFESSIONAL SERVICES………….………

JOB DESCRIPTIONS………………………………………………………………

…15

GSA Price List

-IT Professional Services…………………………………………………………………….…

USA COMMITMENT TO PROMOTE SMALL BUSINESS PARTICIPATION PROCUREMENT

PROGRAMS...

...30

INFORMATION FOR ORDERING ACTIVITIES

APPLICABLE TO ALL SPECIAL ITEM NUMBERS

SPECIAL NOTICE TO AGENCIES: Small Business Participation

SBA strongly supports the participation of small business concerns in the Federal Supply Schedules Program. To enhance Small Business Participation SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be placed against the Federal Supply Schedules, and to report accomplishments against these goals.

For orders exceeding the micropurchase threshold, FAR 8.404 requires agencies to consider the catalogs/pricelists of at least three schedule contractors or consider reasonably available information by using the GSA Advantage!™ on-line shopping service (www.fss.gsa.gov). The catalogs/pricelists, GSA Advantage!™ and the Federal Supply Service Home Page (www.fss.gsa.gov) contain information on a broad array of products and services offered by small business concerns.

This information should be used as a tool to assist ordering activities in meeting or exceeding established small business goals. It should also be used as a tool to assist in including small, small disadvantaged, and women-owned small businesses among those considered when selecting pricelists for a best value determination.

For orders exceeding the micropurchase threshold, customers are to give preference to small business concerns when two or more items at the same delivered price will satisfy their requirement.

1.

GEOGRAPHIC SCOPE OF CONTRACT:

Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

Overseas delivery is delivery to points outside of the 48 contiguous states, Washington, DC, Alaska, Hawaii, Puerto Rico, and U.S. Territories.

Offerors are requested to check one of the following boxes:

The Geographic Scope of Contract will be domestic and overseas delivery.

The Geographic Scope of Contract will be overseas delivery only.

[x] The Geographic Scope of Contract will be domestic delivery only.

For Special Item Number 132-53 Wireless Services ONLY, if awarded, list the limited geographic coverage area:

2.

CONTRACTOR’S ORDERING ADDRESS AND PAYMENT INFORMATION:

Ordering Address:

Payment Address:

5D Information Management 5D Information Management

400 Wood Road 400 Wood Road Braintree, MA 02184-9114 Braintree, MA 02184-9114

Contractors are required to accept credit cards for payments equal to or less than the micro-purchase threshold for oral or written delivery orders. Credit cards will not be acceptable for payment above the micro-purchase threshold. In addition, bank account information for wire transfer payments will be shown on the invoice.

The following telephone number(s) can be used by ordering activities to obtain technical and/or ordering assistance:

1-613-256-2179

When Authorized Dealers are allowed by the Contractor to bill ordering activities and accept payment, the order and/or payment must be in the name of the Contractor, in care of the Authorized Dealer.

3.

LIABILITY FOR INJURY OR DAMAGE

The Contractor shall not be liable for any injury to ordering activity personnel or damage to ordering activity property arising from the use of equipment maintained by the Contractor, unless such injury or damage is due to the fault or negligence of the Contractor.

4.

STATICAL DATA FOR GOVERNMENT ORDERING OFFICE COMPLETION OF

STANDARD FORM 279:

Block 9: G. Order/Modification Under Federal Schedule

Block 16: Data Universal Numbering System (DUNS) Number: 61-291-0773

Block 30: Type of Contractor - C.Large Business

A.

Small Disadvantaged Business

B.

Other Small Business

C.

Large Business

G.

Other Nonprofit Organization

L.

Foreign Contractor

Block 31: Woman-Owned Small Business - No

Block 36: Contractor's Taxpayer Identification Number (TIN): 04-3326218

4a.

CAGE Code: _4BS08____

4b.

Contractor has registered with the Central Contractor Registration Database.

5.

FOB DESTINATION

6.

DELIVERY SCHEDULE

a.

TIME OF DELIVERY: The Contractor shall deliver to destination within the number of calendar days after receipt of order (ARO), as set forth below:

SPECIAL ITEM NUMBER

DELIVERY TIME (Days ARO)

___132-51____ _TBD_ Days

_____ Days b.

URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery.

The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

7.

DISCOUNTS: Prices shown are NET Prices; Basic Discounts have been deducted.

a.

Prompt Payment: None b.

Quantity: No c.

Dollar Volume: No d.

Government Educational Institutions: No e.

Other

8.

TRADE AGREEMENTS ACT OF 1979, as amended:

All items are U.S. made end products, designated country end products, Caribbean Basin country end products, Canadian end products, or Mexican end products as defined in the Trade Agreements Act of

1979, as amended.

9.

STATEMENT CONCERNING AVAILABILITY OF EXPORT PACKING: Contractor will provide export packing if required at no less than cost.

10.

Small Requirements: The minimum dollar value of orders to be issued is $100.

11.

MAXIMUM ORDER (All dollar amounts are exclusive of any discount for prompt payment.)

a.

The Maximum Order value for the following Special Item Numbers (SINs) is $500,000:

Special Item Number 132-3 - Leasing of Product

Special Item Number 132-4 - Daily / Short Term Rental Special Item Number 132-8 - Purchase of Equipment

Special Item Number 132-12 - Maintenance of Equipment, Repair Service, and Repair Parts/Spare Parts

Special Item Number 132-32 - Term Software Licenses

Special Item Number 132-33 - Perpetual Software Licenses Special Item Number 132-34 - Maintenance of Software

Special Item Number 132-51 - Information Technology (IT) Professional Services Special Item Number 132-52 - Electronic Commerce (EC) Services Special Item Number 132-53 - Wireless Services b.

The Maximum Order value for the following Special Item Numbers (SINs) is $25,000:

Special Item Number 132-50 - Training Courses c.

The Maximum Order value for the following Special Item Numbers (SINs) is $1,000,000:

Special Item Number 132-60 - Access Certificates for Electronic Services (ACES) Program Special Item Number 132-61 - Public Key Infrastructure (PKI) Shared Service Provider (SSP) Program

Special Item Number 132-62 - HSPD-12 Product and Service Components

12.

ORDERING PROCEEDURES FOR FEDERAL SUPPLY SCHEDULE CONTRACTS

Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an order or establishing a BPA for supplies or services. These procedures apply to all schedules.

a.

FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work.

b.

FAR 8.405-2 Ordering procedures for services requiring a statement of work.

13.

FEDERAL INFORMATION TECHNOLOGY/TELECOMMUNICATION STANDARDS

REQUIREMENTS: ordering activities acquiring products from this Schedule must comply with the provisions of the Federal Standards Program, as appropriate (reference: NIST Federal Standards Index). Inquiries to determine whether or not specific products listed herein comply with Federal Information Processing Standards (FIPS) or Federal Telecommunication Standards (FED-STDS), which are cited by ordering activities, shall be responded to promptly by the Contractor.

13.1

FEDERAL INFORMATION PROCESSING STANDARDS PUBLICATIONS (FIPS

PUBS): Information Technology products under this Schedule that do not conform to Federal Information Processing Standards (FIPS) should not be acquired unless a waiver has been granted in accordance with the applicable "FIPS Publication." Federal Information Processing Standards Publications (FIPS PUBS) are issued by the U.S. Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act. Information concerning their availability and applicability should be obtained from the National Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, Virginia 22161. FIPS PUBS include voluntary standards when these are adopted for Federal use.

Individual orders for FIPS PUBS should be referred to the NTIS Sales Office, and orders for subscription service should be referred to the NTIS Subscription Officer, both at the above address, or telephone number (703) 487-4650.

13.2 FEDERAL TELECOMMUNICATION STANDARDS (FED-STDS): Telecommunication products under this Schedule that do not conform to Federal Telecommunication Standards (FED-STDS) should not be acquired unless a waiver has been granted in accordance with the applicable "FED-STD."

Federal Telecommunication Standards are issued by the U.S. Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act. Ordering information and information concerning the availability of FED-STDS should be obtained from the GSA, Federal Supply Service, Specification Section, 470 East L’Enfant Plaza, Suite 8100, SW, Washington, DC 20407, telephone number (202)619-8925. Please include a self-addressed mailing label when requesting information by mail. Information concerning their applicability can be obtained by writing or calling the

U.S. Department of Commerce, National Institute of Standards and Technology, Gaithersburg, MD 20899, telephone number (301)975-2833.

14.

CONTRACTOR TASKS / SPECIAL REQUIREMENTS (C-FSS-370) (NOV 2001)

(a) Security Clearances: The Contractor may be required to obtain/possess varying levels of security clearances in the performance of orders issued under this contract. All costs associated with obtaining/possessing such security clearances should be factored into the price offered under the Multiple Award Schedule.

(b) Travel: The Contractor may be required to travel in performance of orders issued under this contract.

Allowable travel and per diem charges are governed by Pub .L. 99-234 and FAR Part 31, and are reimbursable by the ordering agency or can be priced as a fixed price item on orders placed under the Multiple Award Schedule. The Industrial Funding Fee does NOT apply to travel and per diem charges.

NOTE: Refer to FAR Part 31.205-46 Travel Costs, for allowable costs that pertain to official company business travel in regards to this contract.

(c) Certifications, Licenses and Accreditations: As a commercial practice, the Contractor may be required to obtain/possess any variety of certifications, licenses and accreditations for specific FSC/service code classifications offered. All costs associated with obtaining/ possessing such certifications, licenses and accreditations should be factored into the price offered under the Multiple Award Schedule program.

(d) Insurance: As a commercial practice, the Contractor may be required to obtain/possess insurance coverage for specific FSC/service code classifications offered. All costs associated with obtaining/possessing such insurance should be factored into the price offered under the Multiple Award Schedule program.

(e) Personnel: The Contractor may be required to provide key personnel, resumes or skill category descriptions in the performance of orders issued under this contract. Ordering activities may require agency approval of additions or replacements to key personnel.

(f) Organizational Conflicts of Interest: Where there may be an organizational conflict of interest as determined by the ordering agency, the Contractor’s participation in such order may be restricted in accordance with FAR Part 9.5.

(g) Documentation/Standards: The Contractor may be requested to provide products or services in accordance with rules, regulations, OMB orders, standards and documentation as specified by the agency’s order.

(h) Data/Deliverable Requirements: Any required data/deliverables at the ordering level will be as specified or negotiated in the agency’s order.

(i) Government-Furnished Property: As specified by the agency’s order, the Government may provide property, equipment, materials or resources as necessary.

(j) Availability of Funds: Many Government agencies’ operating funds are appropriated for a specific fiscal year. Funds may not be presently available for any orders placed under the contract or any option year. The Government’s obligation on orders placed under this contract is contingent upon the availability of appropriated funds from which payment for ordering purposes can be made. No legal liability on the part of the Government for any payment may arise until funds are available to the ordering Contracting Officer.

15.

CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES: Any ordering activity, with respect to any one or more delivery orders placed by it under this contract, may exercise the same rights of termination as might the GSA Contracting Officer under provisions of FAR 52.212-4, paragraphs

(l) Termination for the ordering activity’s convenience, and (m) Termination for Cause (See C.1.)

16.

GSA ADVANTAGE!

GSA Advantage! is an on-line, interactive electronic information and ordering system that provides on-line access to vendors' schedule prices with ordering information. GSA Advantage! will allow the user to perform various searches across all contracts including, but not limited to:

(1) Manufacturer;

(2) Manufacturer's Part Number; and

(3) Product categories.

Agencies can browse GSA Advantage! by accessing the Internet World Wide Web utilizing a browser (ex.:

NetScape). The Internet address is http://www.fss.gsa.gov/.

17.

PURCHASE OF OPEN MARKET ITEMS

NOTE: Open Market Items are also known as incidental items, noncontract items, non-Schedule items, and items not on a Federal Supply Schedule contract. ODCs (Other Direct Costs) are not part of this contract and should be treated as open market purchases. Ordering Activities procuring open market items must follow FAR 8.402(f).

For administrative convenience, an ordering activity contracting officer may add items not on the Federal Supply Multiple Award Schedule (MAS) -- referred to as open market items -- to a Federal Supply Schedule blanket purchase agreement (BPA) or an individual task or delivery order, only if-

(1) All applicable acquisition regulations pertaining to the purchase of the items not on the Federal Supply Schedule have been followed (e.g., publicizing (Part 5), competition requirements (Part 6), acquisition of commercial items (Part 12), contracting methods (Parts 13, 14, and 15), and small business programs (Part 19));

(2) The ordering activity contracting officer has determined the price for the items not on the

Federal Supply Schedule is fair and reasonable;

(3) The items are clearly labeled on the order as items not on the Federal Supply Schedule;

and

(4) All clauses applicable to items not on the Federal Supply Schedule are included in the order.

18.

CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS

a.

For the purpose of this contract, commitments, warranties and representations include, in addition to those agreed to for the entire schedule contract:

(1) Time of delivery/installation quotations for individual orders;

(2) Technical representations and/or warranties of products concerning performance, total system performance and/or configuration, physical, design and/or functional characteristics and capabilities of a product/equipment/ service/software package submitted in response to requirements which result in orders under this schedule contract.

(3) Any representations and/or warranties concerning the products made in any literature, description, drawings and/or specifications furnished by the Contractor.

b.

The above is not intended to encompass items not currently covered by the GSA Schedule contract.

19.

OVERSEAS ACTIVITIES

The terms and conditions of this contract shall apply to all orders for installation, maintenance and repair of equipment in areas listed in the pricelist outside the 48 contiguous states and the District of Columbia, except as indicated below:

None

Upon request of the Contractor, the ordering activity may provide the Contractor with logistics support, as available, in accordance with all applicable ordering activity regulations. Such ordering activity support will be provided on a reimbursable basis, and will only be provided to the Contractor's technical personnel whose services are exclusively required for the fulfillment of the terms and conditions of this contract.

20.

BLANKET PURCHASE AGREEMENTS (BPAs)

The use of BPAs under any schedule contract to fill repetitive needs for supplies or services is allowable. BPAs may be established with one or more schedule contractors. The number of BPAs to be established is within the discretion of the ordering activity establishing the BPA and should be based on a strategy that is expected to maximize the effectiveness of the BPA(s). Ordering activities shall follow FAR 8.405-3 when creating and implementing BPA(s).

21.

CONTRACTOR TEAM ARRANGEMENTS

Contractors participating in contractor team arrangements must abide by all terms and conditions of their respective contracts. This includes compliance with Clauses 552.238-74, Industrial Funding Fee and Sales Reporting, i.e., each contractor (team member) must report sales and remit the IFF for all products and services provided under its individual contract.

22.

INSTALLATION, DEINSTALLATION, REINSTALLATION

The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the

United States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall received less than the prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services. For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract. However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis- Bacon Act applies.

The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, deinstallation, and reinstallation services under SIN 132-8.

23.

SECTION 508 COMPLIANCE.

If applicable, Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology (EIT) at the following:

N/A

The EIT standard can be found at: www.Section508.gov/.

24.

PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY SCHEDULES.

Prime Contractors (on cost reimbursement contracts) placing orders under Federal Supply Schedules, on behalf of an ordering activity, shall follow the terms of the applicable schedule and authorization and include with each order -

(a) A copy of the authorization from the ordering activity with whom the contractor has the prime contract (unless a copy was previously furnished to the Federal Supply Schedule contractor); and

(b) The following statement:

This order is placed under written authorization from _______ dated _______. In the event of any inconsistency between the terms and conditions of this order and those of your Federal Supply Schedule contract, the latter will govern.

25.

INSURANCE—WORK ON A GOVERNMENT INSTALLATION (JAN 1997)(FAR 52.228-

5)

(a) The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.

(b) Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective—

(1) For such period as the laws of the State in which this contract is to be performed prescribe; or

(2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting

Officer, whichever period is longer.

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require work on a Government installation and shall require subcontractors to provide and maintain the insurance required in the Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all subcontractors' proofs of required insurance, and shall make copies available to the Contracting Officer upon request.

26.

SOFTWARE INTEROPERABILITY.

Offerors are encouraged to identify within their software items any component interfaces that support open standard interoperability. An item’s interface may be identified as interoperable on the basis of participation in a Government agency-sponsored program or in an independent organization program.

Interfaces may be identified by reference to an interface registered in the component registry located at http://www.core.gov.

27.

ADVANCE PAYMENTS

A payment under this contract to provide a service or deliver an article for the United States Government may not be more than the value of the service already provided or the article already delivered. Advance or pre-payment is not authorized or allowed under this contract. (31 U.S.C. 3324)

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES (SPECIAL ITEM

NUMBER 132-51) AND ELECTRONIC COMMERCE (EC)

SERVICES (SPECIAL ITEM NUMBER 132-52)

1.

SCOPE

a.

The prices, terms and conditions stated under Special Item Number 132-51 Information

Technology Professional Services and Special Item Number 132-52 Electronic Commerce Services apply exclusively to IT Services within the scope of this Information Technology Schedule.

b.

The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2.

PERFORMANCE INCENTIVES

a.

Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract in accordance with this clause.

b.

The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c.

Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3.

ORDER

a.

Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation - May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b.

All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4.

PERFORMANCE OF SERVICES

a.

The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b.

The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c.

The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d.

Any Contractor travel required in the performance of IT Services must comply with the Federal

Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed.

Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use

GSA city pair contracts.

5.

STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the

Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for

Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6.

INSPECTION OF SERVICES

The Inspection of Services-Fixed Price (AUG 1996) (Deviation - May 2003) clause at FAR 52.246-4 applies to firm-fixed price orders placed under this contract. The Inspection-Time-and-Materials and

Labor-Hour (JAN 1986) (Deviation - May 2003) clause at FAR 52.246-6 applies to time-and-materials and labor-hour orders placed under this contract.

7.

RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Deviation - May 2003) Rights in Data - General, may apply.

8.

RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Services.

9.

INDEPENDENT CONTRACTOR

All IT Services performed by the Contractor under the terms of this contract shall be as an independent

Contractor, and not as an agent or employee of the ordering activity.

10.

ORGANIZATIONAL CONFLICTS OF INTEREST

a.

Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b.

To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11.

INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12.

PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.232-7 (DEC 2002), (Alternate II - Feb 2002) (Deviation - May 2003) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.232-7 (DEC 2002), (Alternate II - Feb 2002) (Deviation - May 2003)) applies to labor-hour orders placed under this contract.

13.

RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14.

INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15.

APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting

Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16.

DESCRIPTION OF IT SERVICES AND PRICING

JOB DESCRIPTIONS

Job Title: Software Developer I

Job Code: SD01

Job Summary: Responsible for the design, coding, testing and documentation of software from specifications with general guidance and supervision from senior staff.

Responsibilities:

Responsible for the following:

Under general supervision, the Software Developer:

• Assists in developing and refining of detailed specifications and user requirements

• Codes test, debugs and documents commercialized software programs based on specifications and according to defined quality management practices as specified by FDA Quality Systems

Regulations 21 CFR Part 820.

• Develops re-usable software components.

• Provides assistance in resolving Customer Support issues.

Qualifications:

• Post-secondary degree in Computer Systems Technology, Computer Science, Computer

Engineering or a related discipline, or equivalent practical experience.

1-5 Years experience

Job Title: Software Development Team Lead

Job Code: SD10

Job Summary: Responsible for the development of program and system specifications based on requirements obtained from end-users. Designs, codes, tests and documents of complex software and software systems from developed specifications. Supervises Software Developers and manages other deliverables for system and sub0system development.

Responsibilities:

Responsible for the following The Development Team Lead

• Develops and refines complex system & program specifications and user requirements based on direct user interviews

• Works directly with users to define system requirements and resolve problems

• Codes test, debugs and documents complex software according to defined quality management practices as specified by FDA Quality Systems Regulations 21 CFR Part 820.

• Performs secondary testing/quality assurance of programmer/Software Developer developed software

• Manages the development lifecycle of product subsystems and components

• Supervises and/or mentors and Software Developers as well as performs performance management.

• Analyzes, writes and reviews Post Submission Variances and

• Develops, reviews and revises Quality System Standard Operating Procedure’s as required.

Qualifications:

• Post-secondary degree in Computer Systems Technology, Computer Science, Computer

Engineering or a related discipline, or equivalent practical experience.

• Effective written and verbal communication skills.

8+ Years experience

Job Title: Project Manager

Job Code: PM10

Job Summary: Organize, execute and monitor software development, product installation and upgrade activities and other projects based activities from inception to project completion. Manages deliverables produced from all staff involved in the project. Manages project budgets. Work directly with customers for delivery of services

Responsibilities:

• Manages projects in accordance with the defined quality management practices as specified by

FDA Quality Systems Regulations 21 CFR Part 820.

• Track and monitor of all phases of the project lifecycle from inception to approval, through planning, implementation, controlling and including review phases and commercial launch, monitored through project schedules.

• Plan and prepare project timelines and budget (total and annualized) for all developmental projects.

• Integrate multi-disciplinary teams into organizational project plans and manage change through routine communication with project team members from all departments

• Liaise with internal and eternal customers to ensure milestone attainment and timely delivery of project deliverables.

• Provide regular and structured reporting of progress and deviations in relation to timelines and budgeted expenditures against development plan and advises management of deviations and their corrective actions.

• Preparation of project status, deviation & budget reports

• Provides technical and/or professional coordination and leadership in the execution of day-to-day

/project activities, as appropriate to program objectives and area of expertise

• Effectively communicate and report changes and pivotal issues confronting projects that affect key milestones. Track action plans that have been put in place to address those key issues.

• Ensure planning, budgeting and reporting needs of the development management and the operational teams are adequately satisfied.

Qualifications:

• Post-secondary degree in Computer Systems Technology, Computer Science, Computer

Engineering or a related discipline, or equivalent practical experience.

• Superior written and verbal communication skills.

8+ Years experience

• Leadership skills

Job Title: Program Manager

Job Code: PM11

Job Summary: Oversees the operational planning, establishment, execution, and evaluation of a multifaceted program/project typically consisting of a set of closely related projects and activities. Oversees fiscal, operational, administrative, and human resources management of the program; develops budgets amd financial projections. Provides day-to-day technical/professional guidance and leadership as appropriate to the area of expertise.

Responsibilities:

• May do all or some of the duties of a Project Manager.

• Manages project portfolios in accordance with the defined quality management practices as specified by FDA Quality Systems Regulations 21 CFR Part 820.

• Track and monitor of all phases of the program from inception to approval, through planning, implementation, controlling and including review phases • Plan and prepare project timelines and budget (total and annualized) for all developmental projects.

• Integrate multi-disciplinary project teams into organizational program plans and manage change through routine communication with project teams from all departments

• Liaise with internal and eternal customers to ensure milestone attainment and timely delivery of program deliverables.

• Effectively communicate and report changes and pivotal issues confronting programs that affect key milestones. Track action plans that have been put in place to address those key issues.

• Develops annual operating budgets and provides fiscal direction to the unit.

• Approves and monitors budget expenditures; prepares budget revisions; provides interim status reports on all accounts; oversees, coordinates, and/or assists with proposal writing to develop additional funding.

• Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient operation of the program/project.

Qualifications:

• Post-secondary degree in Computer Science or Computer Engineering or a related discipline, or equivalent practical experience.

10+ Years experience

5+ years Project Management

• Superior written and verbal communication skills.

• Well defined Leadership skills

• Experience in developing and managing budgets

Job Title: Database Administrator (DBA)

Job Code: DB01

Job Summary: The database administrator is responsible for designing, developing and maintaining databases and database infrastructure for internal and external clients including monitoring and supporting production environments.

Responsibilities:

Responsible for the following key functions within the Technical Support Department following guidelines set within the Standard Operating Procedures (SOPs):

• Administers, creates, maintains and monitors client and internal databases.

• Documents server access for all systems.

• Manages system and database configuration changes.

• Troubleshoots performance problems, conducts performance tuning.

• Provides 24x7 software and hardware support for production systems.

• Performs code and design review of custom database software, and assists in operational and performance qualification.

• Installs software patches.

• Develops automation scripts for monitoring and maintaining the databases.

• Designs & Implements relational database schema using normalization principles.

• Writing and debugging PL/SQL scripts and stored procedures.

• Performing database server installations and upgrades.

• Applying database and OS software patches.

• Performing database backup and restores.

• Troubleshooting performance problems.

• Developing automation scripts for monitoring and maintaining the databases.

• Designing relational database schema using normalization principles.

• Writing PL/SQL scripts and stored procedures.

• Performs DBA activities in accordance with the defined quality management practices as specified by FDA Quality Systems Regulations 21 CFR Part 820.

Qualifications:

• Post-secondary degree in Computer Science or Computer Engineering or a related discipline plus significant database experience and/or 3+ years prior experience as a database administrator

• Advanced technical expertise with the ability to quickly learn and master new technologies

• Excellent written and verbal communication skills

Job Title: Senior Database Administrator (DBA)

Job Code: DB02

Job Summary: The Senior Database Administrator is responsible for designing, developing and maintaining complex databases and database infrastructure for internal and external clients including monitoring and supporting production environments and the supervision of other DBA.

Responsibilities:

Responsible for the following :

• Duties of a DBA plus

• Code and design review of custom database software, and assists in operational and performance qualification.

• Performs capacity planning.

• Installs, maintains, and monitors software and hardware while troubleshooting technical problems as they arise.

• Manages the database system security.

• Establish backup and restore procedures

• Designs security and access control for any product. (SA?)

• Plans, performs and documents installation qualifications.

• Creates and maintains Technical Support work instructions and procedures.

• Designs and updates Standard Operating Procedures under the defined quality management practices as specified by FDA Quality Systems Regulations 21 CFR Part 820.

Qualifications:

• Post-secondary degree in Computer Science or Computer Engineering or a related discipline plus

• significant database experience and/or 5-10 years prior experience as a database administrator

Bachelor of Science or Technical Degree

• Advanced technical expertise with the ability to quickly learn and master new technologies

• Excellent written and verbal communication skills

• Ability to mentor and supervise DBA’s

Job Title: Systems Administrator

Job Code: SA01

Job Summary: The responsibility of the Systems Administrator is to ensure the operation of computer systems, hardware and networks for internal and external clients.

Responsibilities:

Responsible for the following key product requirements as outlined within the Standard Operating Procedures (SOPs):

• Installs, configures and maintains the organization's workstations, servers and network hardware and software components.

• Manages and supports the production hardware and network on a 7/24 basis, troubleshooting technical problems as they arise.

• Monitor system logs and activity on all servers and devices.

• Troubleshoots technical problems.

• Validates and evaluates third party software.

• Implements and manages system security.

• Develops technical specifications from requirements

• Designs security and access controls.

• Acts as day to day organizational interface with software and hardware vendor and provides internal analysis and support.

• Performs software implementations and validations under the defined quality management practices as specified by FDA Quality Systems Regulations 21 CFR Part 820.

Qualifications:

• Post-secondary degree in Computer Systems Technology, Computer Science, Computer

Engineering or a related discipline, or equivalent practical experience.

• Expert with various operating systems and its commands/utilities at a user level and experienced at an administrators level;

• Skilled in hardware and network architectures.

• Effective written and verbal communication skills.

Job Title: Customer Support Specialist I

Job Code: CS01

Job Summary: The Customer Support Specialist is responsible troubleshooting problems experienced by customers, applying appropriate fixes or escalating the problem.

Responsibilities:

Responsible for the following:

• Provides direct support to customers via phone or email.

• Analyzes & troubleshoots simple application and hardware problems faced by the client.

• Writes and reviews client scripts to fix application data problems.

• Follows established procedures in resolving end user problems.

• Diagnoses problems and applies fix or escalates to more senior staff.

• Performs and documents work under the defined quality management practices as specified by

FDA Quality Systems Regulations 21 CFR Part 820.

Qualifications:

• Diploma or certificate in a Computer Systems related field or equivalent practical experience in a support background required or 2 years in a customer support environment

• Working knowledge of software development/support tools.

• Ability to analyze and solve problems encountered by the clients

• Excellent organization, written and verbal communication skills

1-3 Years experience

Job Title: Senior Project Analyst

Job Code: PM03

Job Summary: The Senior Project Analyst does logistical planning and assignment of resources within projects and across programs, tracks project budgets and expenditures, prepares project reporting and supervises Project Analysts. The Senior Project Analyst also participates in planning and evaluations sessions with senior management.

Responsibilities:

Responsible for the following:

• Supervision of Project Analysts.

• Tracking and assignment of resource within projects.

• Tracking of project budgets and expenses.

• Development of project status reports and other project reports.

• Development of project cost reporting.

• General management support.

Qualifications:

• Post-secondary degree or diploma in Business or equivalent practical experience.

3 to 5 years relevant experience

• Good written and verbal communication skills.

• General business knowledge and background.

Job Title: Senior Configuration Management (CM) Specialist

Job Code: CM02

Job Summary: The Senior Configuration Management Specialist creates and maintains a configuration management library of software, systems, technical documents, user manuals, controlled documents, requirements information, submissions and other items or information necessary to define the configuration of a regulated software system. This position also maintains inventories of equipment, hardware and software used in the creation, maintenance, testing or support of a software application. The Senior Configuration Management Specialist may supervise junior staff, provide training in CM processes and practices and evaluate the overall CM process to identify and implement improvements.

Responsibilities:

Responsible for the following:

• Creation and maintenance of databases and inventories.

• Reporting on information contained in databases and inventories.

• Logistical…