MAS - Object Ctalk, Inc. - GS35F0532R

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

SCHEDULE TITLE: Federal Supply Schedule 70 – General Purpose Commercial Information Technology Equipment, Software, and Services

CONTRACT NUMBER: GS-35F-0532R

CONTRACT PERIOD: April 29, 2020 to April 28, 2025 Price List is based on Mod #TBD effective 4/29/2020

For more information on ordering from Federal Supply go to this website: www.gsa.gov/schedules

CONTRACTOR: OBJECT CTALK INC.

344 ABRAMS MILL ROAD

KING OF PRUSSIA, PA 19406

Phone: 610-265-1278 Fax (610) 992-0780 E-mail: ATUL@OCTALK.com Web Site: WWW.OCTALK.COM

CONTRACTOR’S ADMINISTRATION: Atul Agrawal, CEO Object CTalk Inc.

1013 West Ninth Avenue King of Prussia, PA 19406 Phone (610) 265-7300 Fax (610) 992-0780 E-mail: ATUL@OCTALK.com

BUSINESS SIZE: Small Disadvantaged Business, Woman Owned Small Business

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN DESCRIPTION

132-51 IT Professional Services

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

(Government net price based on a unit of one) N/A

1c. HOURLY RATES (Services only):

Please see the pricing section below http://www.gsaadvantage.gov/ http://www.gsa.gov/schedules http://www.octalk.com/

2. MAXIMUM ORDER*: $500,000 per SIN and $500,000 per order

NOTE TO ORDERING ACTIVITIES: *If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contactor for a better price. The contractor may (1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. MINIMUM ORDER: $1000.00

4. GEOGRAPHIC COVERAGE: Domestic, 50 states, Washington, DC, Puerto Rico, and US Territories or details as negotiated

5. POINT OF PRODUCTION: N/A

6. DISCOUNT FROM LIST PRICES: GSA Net Prices are shown on the attached GSA Pricelist. Negotiated discount has been applied and the IFF has been added.

7. QUANTITY DISCOUNT: None

8. PROMPT PAYMENT TERMS: 1.0% - 10 days from receipt of invoice

9.a Government Purchase Cards must be accepted at or below the micro-purchase threshold.

9.b Government Purchase Cards are accepted above the micro-purchase threshold. Contact contractor for limit.

10. FOREIGN ITEMS: N/A

11a. TIME OF DELIVERY: As mutually agreed

11b. EXPEDITED DELIVERY: Items available for expedited delivery are noted in this price list.

11c. OVERNIGHT AND 2-DAY DELIVERY: Overnight and 2-day delivery are available. Contact the Contractor for rates.

11d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery.

Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

12. FOB POINT: Destination

13a. ORDERING ADDRESS: Same as contractor

13b. ORDERING PROCEDURES: Ordering activities shall use the ordering procedures described in Federal Acquisition Regulation 8.405-3 when placing an order or establishing a BPA for supplies or services. The ordering procedures, information on Blanket Purchase Agreements (BPA’s) and a sample BPA can be found at the GSA/FSS Schedule Homepage (fss.gsa.gov/schedules).

14. PAYMENT ADDRESS: Same as contractor

15. WARRANTY PROVISION: N/A

16. EXPORT PACKING CHARGES: N/A

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: (any thresholds above the micropurchase level may be inserted by contractor) None

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE): N/A

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY

DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A

20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

23. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

24b. Section 508 Compliance for Electronic and Information Technology (EIT): As applicable

25. DUNS NUMBER: 00-3433765

26. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM)

DATABASE: Contractor has an Active Registration in the SAM database.

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-51)

****NOTE: All non-professional labor categories must be incidental to, and used solely to support professional services, and cannot be purchased separately.

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 132-51 Information Technology Professional Services apply exclusively to IT Professional Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT

TERMS AND CONDITIONS COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I OCT 2008)

(DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216- 31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the

FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

FPDS Code D301 IT Facility Operation and Maintenance FPDS Code D302 IT Systems Development Services

FPDS Code D306 IT Systems Analysis Services FPDS Code D307 Automated Information Systems Design and Integration Services FPDS Code D308 Programming Services FPDS Code D310 IT Backup and Security Services FPDS Code D311 IT Data Conversion Services FPDS Code D313 Computer Aided Design/Computer Aided Manufacturing (CAD/CAM) Services FPDS Code D316 IT Network Management Services FPDS Code D317 Creation/Retrieval of IT Related Automated News Services, Data Services, or

Other Information Services (All other information services belong under Schedule 76)

FPDS Code D399 Other Information Technology Services, Not Elsewhere Classified

Object CTalk, Inc.

Information Technology Services Hourly Labor Rates

SIN Labor Category GSA Price with IFF

(04/29/2015 - 04/28/2020)

132-51 Project Manager $168.89 132-51 Project Task Leader $119.13 132-51 System Architect $168.89

132-51 Configuration Management Specialist $118.99 132-51 Information Security Specialist $188.36 132-51 Subject Matter Expert $246.93

132-51 Junior Application Developer $77.06 132-51 Application Developer $91.13 132-51 Senior Application Developer $105.21

132-51 Application Development Team Lead $120.26

132-51 Business/Systems Analyst $105.21

132-51 Senior Business/Systems Analyst $133.06 132-51 Business/Systems Analysis Team Lead $160.22

132-51 Junior Application Integration Specialist $108.75

132-51 Application Integration Specialist $147.43

132-51 Senior Application Integration Specialist $175.58 132-51 Junior Software Tester $62.97 132-51 Software Tester $83.17 132-51 Senior Software Tester $102.64

132-51 Junior Help Desk Specialist $60.42 132-51 Help Desk Specialist $74.49

132-51 Senior Help Desk Specialist $88.57

132-51 Junior Systems Engineer $105.21 132-51 Systems Engineer $133.06

132-51 Senior Systems Engineer $158.94

SIN Labor Category GSA Price with IFF (04/29/2015 - 04/28/2020)

132-51 Junior Internet Developer $105.21 132-51 Internet Developer $133.06

132-51 Senior Internet Developer $158.94

132-51 Data Warehouse Programmer Analyst

$116.72

132-51 Senior Data Warehouse Programmer Analyst

$139.47

132-51 Junior Database Administrator $91.13 132-51 Database Administrator $116.72

132-51 Senior Database Administrator

$138.18

132-51 Junior Systems Administrator $91.13 132-51 Systems Administrator $116.72

132-51 Senior Systems Administrator

$138.18 132-51 Network Engineer $91.13

132-51 Senior Network Engineer $116.72 132-51 ERP Specialist $133.06 132-51 Senior ERP Specialist $201.16

132-51 E-Government Specialist

$138.18 132-51 Hardware Engineer $124.10

Labor Category Descriptions

OBJECT CTALK, INC.

LABOR CATEGORIES DESCRIPTION

Commercial Job Title: Project Manager Minimum Technical Qualifications/Experience: Atleast five (5) years experience in managing Information Technology projects. Must have a thorough knowhow of Software Development Lifecycle, project planning, risk management, project reporting, proficiency in Project Management tools like MS Project, tools like Visio, MS Word, Excel and Power Point.

Functional Responsibility: The Project manager is responsible for the timely execution of the project. He/She is responsible for project planning, team composition, task allocation, task monitoring, task facilitation, risk management, disaster recovery, over viewing analysis/designing, programming, testing and technical and user documentation, maintaining project status documentation, giving regular updates to the Account manager, giving technical presentations to the client representatives and periodically attend status meetings with the client representatives.

Minimum Education: Bachelor's degree in Computer Sciences, Information Systems, Mathematics or Engineering (Electrical, Computer, Mechanical). Master's Degree in Computer Science a big plus. Candidates having Bachelors Degree in disciplines other than those listed above will also be considered if and only if they have atleast seven years of experience in managing IT projects.

Commercial Job Title: Project Task Leader Minimum Technical Qualifications/Experience: Atleast five (5) years of experience in breaking a IT project down into various tasks and subtasks and assisting the Project Manager in ensuring that the Project team adheres to the deadlines when various tasks have to be completed. Must be proficient in Software Development Lifecycle, MS Project, tools like Visio, MS Word, Excel and Power Point

Functional Responsibility: The Project Task Leader is responsible for breaking a IT project down into various tasks and subtasks and assisting the Project Manager in ensuring that the Project team adheres to the deadlines when various tasks have to be completed. He/She is also responsible for defining the deliverables associated with each task and subtask, the team that will work on the tasks and the dates by which the various tasks and subtasks need to be completed. He/ She updates the Project Manager regularly on the status of each task/subtask and coordinates with the Project Team members inorder to ensure on-time completion of various tasks and subtasks.

Minimum Education: Bachelor's degree in Computer Sciences, Information Systems, Mathematics or Engineering (Electrical, Computer, Mechanical). Candidates having Bachelors Degree in disciplines other than those listed above will also be considered if and only if they have atleast seven years of experience in breaking a IT project down into various tasks and subtasks and assisting the Project Manager in ensuring that the Project team adheres to the deadlines when various tasks have to be completed

Commercial Job Title: System Architect Minimum Technical Qualifications/Experience: Eight (8) years of experience in the field of Information Technology out of which at least five years must be devoted to designing various components of Information systems for organizations based on the various business processes and applications. Must be vary familiar with design tools like ERWin, Visio and Rational Rose and must have architectured atleast 3 systems in the past.

Functional Responsibility: Contribute to the establishment and maintenance of an overall IT architecture relevant to and consistent with the company's business and technology direction and objectives. Develops information technology technical and application architectures and participates insetting technology direction and standards.

Provides technical architectural design review for major business applications and technology initiatives. Facilitates linkage with key business areas by understanding enterprise requirements and by communicating architecture frameworks best practices and standards. Develops recommendations and requirements for legacy applications to evolve towards conformance with target architecture. Continually reviews the company's applications, workflow, systems, and network management and network infrastructure, for opportunities to improve effectiveness and efficiency.

Minimum Education: Bachelor's degree in Computer Sciences, Information Systems, Mathematics or Engineering (Electrical, Computer, Mechanical). Candidates having Bachelors Degree in disciplines other than those listed above will also be considered if and only if they have atleast ten years of experience in architecturing IT systems.

Commercial Job Title: Configuration Management Specialist Minimum Technical Qualifications/Experience: Three to Five years of general IT experience, with three (3) years of specialized experience in Configuration Management, Version Control, Process Improvement, Activity/Process Modeling. Must be familiar with one or more of the Configuration Tools like Clearcase, PVCS, Endevor, CMVC and Visual SourceSafe

Functional Responsibility: Supports the development and maintenance of configuration management plans, and scheduling and documenting configuration management reviews. Shall be capable of monitoring the configuration control process and ensuring that procedures comply with client and/or applicable specifications. Reports to Lead Configuration Management Specialist and requires supervision. Knowledgeable of software development techniques, change control processes, configuration audits and client/government regulations, manuals, technical orders, standards and industry publications related to configuration/data management required to perform the task.

Requires supervision.

Educational Requirement: Bachelor's degree in Computer Sciences, Information Systems, Mathematics or Engineering (Electrical, Computer, Mechanical). Candidates having Bachelors Degree in disciplines other than those listed above will also be considered if and only if they have atleast five years of experience in performing Configuration Management and Version Control Tasks.

Commercial Job Title: Information Security Specialist Minimum Technical Qualifications/Experience: Overall five to seven years of experience in defining, implementing and maintaining the Information Security of firms. Must have strong know-how of Encryption, Intrusion Detection, Network Security and Ethical Hacking.

Functional Responsibility: Responsible for defining/ameliorating the IS Policy of an organization. Also responsible for ensuring that the organization networks as well as information is secure at all times, constantly monitoring the intrusion detection, data encryption, and for taking quick and effective corrective measures in the event of a breach.

Provides technical knowledge and analysis of information assurance, to include applications; operating systems;

Internet and Intranet; physical security; networks; risk assessment; critical infrastructure continuity and contingency planning; emergency preparedness; security awareness and training. Provides analysis of existing system's vulnerability to possible intrusions, resource manipulation, resource denial and destruction of resources. Provides technical support and analysis to document organizational information protection framework, and supports policy and procedures preparation and implementation. Monitors firewall logs. Provides system administration of Network, Web, and/or communications systems, including Local Area Network (LAN), Wide Area Network (WAN).

Maintains servers, creates monitoring reports and logs and ensures functionality of links. Establishes backups and monitors site security

Minimum Education: Bachelor's degree in Computer Sciences, Information Systems, Mathematics or Engineering (Electrical, Computer, Mechanical). Candidates having Bachelors Degree in disciplines other than those listed above will also be considered if and only if they have atleast nine years of experience in defining, implementing and maintaining the Information Security of firms.

Commercial Job Title: Subject Matter Expert Minimum Technical Qualifications/Experience: Five to seven years of experience in studying, analyzing, evaluating, designing and improving specific programs and business processes (example: expertise in Naval Air Defense Systems, Child Support Programs, Teachers Licensing Programs, CFR validation, Treasury Systems, Driver Licensing Systems, Housing Loan Programs or any other program critical to designing/improving the Information Systems), help define the Software Requirement Specifications and Business Process Documents and assist the System Architect in architecturing the system.

Functional Responsibility: Responsible for serving as facilitator for Integrated Product Team, defining/ameliorating the policies and procedures of an organization, process or program. Utilizing their specialization and subject matter knowhow to assist the business analysts and Project Managers in defining the Software Requirement Specifications and Business Process Documents and assist the System Architect in architecturing the system. Also assist the testing team in Integrated System testing to ensure that the system is working under various conditions/scenarios critical for the program or the application.

Minimum Education: Bachelor's degree in Computer Sciences, Information Systems, Mathematics or Engineering (Electrical, Computer, Mechanical). Candidates having Bachelors Degree in disciplines other than those listed above will also be considered if and only if they have atleast nine years of experience working with the functional and technical aspects of various programs like Naval Air Defense Systems, Child Support Programs, Teachers Licensing Programs, CFR validation, Treasury Systems, Driver Licensing Systems, Housing Loan Programs or any other program critical to designing/improving the Information Systems

Commercial Job Title: Junior Application Developer Minimum Technical Qualifications/Experience: Overall two (2) years of experience in programming in the relevant programming language/s (Java, XML, C, C++, Perl, COBOL, Oracle PL/SQL, Unix Shell scripting)

Functional Responsibility: Assists the Application Developers in coding in a variety of programming languages like Java, XML, C, C++, Perl, COBOL, Oracle PL/SQL, Unix Shell scripting as per the programming specifications given by the Application Team Lead/Senior Application Developer to develop various applications.

Minimum Education: Bachelor's degree in Computer Sciences, Information Systems, Mathematics or Engineering (Electrical, Computer, Mechanical). Candidates having Bachelors Degree in disciplines other than those listed above will also be considered if and only if they have atleast four years of experience in programming in various languages like Java, XML, C, C++, Perl, COBOL, Oracle PL/SQL, Unix Shell scripting.

Commercial Job Title: Application Developer Minimum Technical Qualifications/Experience: Overall three to five years of experience in independently developing and testing various mission critical applications and implementation of information processing systems and applications that use current operating systems, programming languages and applications development tools, computer systems, multi-programming technology, database management techniques, and data communications protocol. Must be skilled in programming in the relevant programming language/s (Java, XML, .Net, Web Methods, C, C++, Perl, COBOL, Oracle PL/SQL, Unix Shell scripting)

Functional Responsibility: Performs the development and/or programming, and implementation of information processing systems and applications that use current operating systems, programming languages and applications development tools, computer systems, multi-programming technology, database management techniques, and data communications protocol. Can work independently in support of a joint applications development effort.

Responsible for writing application software, data manipulation, databases programming, testing and implementation, technical and user documentation, software conversions; environments include but are not limited to mainframe, mid range, personal computers, laptops.

Minimum Education: Bachelor's degree in Computer Sciences, Information Systems, Mathematics or Engineering (Electrical, Computer, Mechanical). Candidates having Bachelors Degree in disciplines other than those listed above will also be considered if and only if they have atleast six years of experience in independently developing industry applications.

Commercial Job Title: Senior Application Developer Minimum Technical Qualifications/Experience: Overall six to eight years of experience in supervising and mentoring other Application developers in the performance of detailed analysis, in building software development tools and in producing highly technical programs such as cross-compilers and communications software operating systems. Must be proficient in programming in the relevant programming language/s (Java, XML, .Net, Web Methods, C, C++, Perl, COBOL, Oracle PL/SQL, Unix Shell scripting)

Functional Responsibility: Directs the activities of other programmers and analysts in the performance of detailed analysis, in building software development tools and in producing highly technical programs such as cross-compilers and communications software operating systems. Responsible for measuring software performance through project design, implementation and evaluation of results. Supervises and participates in the development of manuals and user guides for programmers and operating staff. Establishes and supervises the design of software necessary to integrate new hardware and codes programs in applicable languages using detailed flow diagrams and input/output descriptions as guidelines. Supervises software analysis, the development of program specifications and the development of program code. Performs implementation tasks and directs the conduct of application testing to insure results. Directs and participates in the development of manuals and user guides for programmers and operating staff.

Minimum Education: Bachelor's degree in Computer Sciences, Information Systems, Mathematics or Engineering (Electrical, Computer, Mechanical). Candidates having Bachelors Degree in disciplines other than those listed above will also be considered if and only if they have atleast ten years of experience in supervising and mentoring other Application developers in the performance of detailed analysis, in building software development tools and in producing highly technical programs such as cross-compilers and communications software operating systems.

Commercial Job Title: Application Development Team Lead Minimum Technical Qualifications/Experience: Overall 9-12 years of experience in leading Application Development teams in developing, testing and implementing various mission critical applications applications. Must have progressively worked his way up to be a Team Lead and should be proficient with Coding standards several programming in the relevant programming language/s (Java, XML, .Net, Web Methods, C, C++, Perl, COBOL, Oracle PL/SQL, Unix Shell scripting)

Functional Responsibility: Provides technical direction to personnel performing systems analysis and system development tasks. Coordinates and performs logical and physical systems designs. Reviews and prepares system documents or specifications. Prepares reports, studies, and documentation, delivers presentations, and participates in meetings. Leads the Application development team in developing, testing and implementing various mission critical applications applications. Thoroughly understands Application Development Cycle.

Minimum Education: Bachelor's degree in Computer Sciences, Information Systems, Mathematics or Engineering (Electrical, Computer, Mechanical).

Commercial Job Title: Business / System Analyst Minimum Technical Qualifications/Experience: Overall two (2) years of experience in assisting the Senior Business Analysts in analyzing the business processes and Information Systems of organizations. This includes the analysis of the architecture of the system, what hardware, operating system and software the organization uses, what is the role of each hardware and software element, what databases the organization runs and on what platforms, which processes run on which platform/hardware, in what programming languages have the business logic been written.

Functional Responsibility: Under general direction, supports the development, enhancement, and maintenance of business solutions using information technology based on customer needs. Documents customer specifications and interacts with other support groups to apply understanding of customer's business. Anticipates, researches, identifies, and develops solutions to customer problems. Also responsible for assisting the Senior Analysts in technically analyzing the Information Systems of organizations. This includes the analysis of the architecture of the system, what hardware, operating system and software the organization uses, what is the role of each hardware and software element, what databases the organization runs and on what platforms, which processes run on which platform/hardware, in what programming languages have the business logic been written.

Minimum Education: Bachelor's degree in Computer Sciences, Information Systems, Business, Mathematics or Engineering (Electrical, Computer, Mechanical). Candidates having Bachelors Degree in disciplines other than those listed above will also be considered if and only if they have atleast four years of experience in analyzing the business processes and Information Systems of organizations.

Commercial Job Title: Senior Business / System Analyst Minimum Technical Qualifications/Experience: Overall six (6) years of experience in analyzing the business processes and Information Systems of organizations, mentoring other Business/System Analysts, coordinating and supporting the development, enhancement, and maintenance of products and services applicable to multiple lines of a customer's business using information technology

Functional Responsibility: Under minimal direction, coordinates and supports the development, enhancement, and maintenance of products and services applicable to multiple lines of a customer's business using information technology. Also responsible for mentoring the Business/System Analysts while technically analyzing the business processes and/orInformation Systems of organizations. This includes the analysis of the architecture of the system, what hardware, operating system and software the organization uses, what is the role of each hardware and software element, what databases the organization runs and on what platforms, which processes run on which platform/hardware, in what programming languages have the business logic been written. Anticipates and identifies user problems and needs. Recommends business solutions based on customer requirements and industry trends.

Leads, plans, schedules, and controls complex projects and activities with customers, support groups, and vendors on concurrent projects. Applies extensive knowledge of the customer's business and industry to develop project specifications. Advises on methods to improve business processes and remove non-value added activities.

Coordinates and participates in proposals, feasibility studies, implementations, and new business development. leads the training of customers and peers and builds relationships with multiple customer levels.

Minimum Education: Bachelor's degree in Computer Sciences, Information Systems, Business, Mathematics or Engineering (Electrical, Computer, Mechanical). Candidates having Bachelors Degree in disciplines other than those listed above will also be considered if and only if they have atleast eight years of experience in analyzing the business processes and Information Systems of organizations.

Commercial Job Title: Business / System Analysis Team Lead

Minimum Technical Qualifications/Experience: Overall ten (10) years of experience in leading the team of Analysts on large projects, studies, and implementations, analyzing the business processes and Information Systems of organizations. Ability to apply knowledge of the the entire customer organization to recommend and coordinate the development, enhancement, and maintenance of a customer's business systems, processes, and products.

Functional Responsibility: Applies knowledge of the entire customer organization to recommend and coordinate the development, enhancement, and maintenance of a customer's business systems, processes, and products. Develops innovative business solutions using information technology and knowledge of customer business and industry trends. Leads teams on large projects, studies, and implementations. Leverages industry knowledge and customer relationships to identify new business opportunities that make the customer successful. Presents the results of business studies to customer senior management. Promotes and directs process improvement activities and training of peers and customers. Responsible for leading the team of the Business/System Analysts in technically analyzing the business processes and/or Information Systems of organizations. This includes the analysis of the architecture of the system, what hardware, operating system and software the organization uses, what is the role of each hardware and software element, what databases the organization runs and on what platforms, which processes run on which platform/hardware, in what programming languages have the business logic been written. Anticipates and identifies user problems and needs

Minimum Education: Bachelor's degree in Computer Sciences, Information Systems, Business, Mathematics or Engineering (Electrical, Computer, Mechanical).

Commercial Job Title: Junior Application Integration Specialist

Minimum Technical Qualifications/Experience: Overall three to five years of technical experience with the integration of multi-vendor software and hardware components in Client/Server, LAN and WAN environments.

Functional Responsibility: Working under direct supervision of Systems Integration Specialist, performs detailed analysis and works on the development of alternative solutions for computer systems integration. Assists in conducting feasibility studies and in performing project tasks; conducts system testing to insure results and provides verbal and written feedback and reports as directed. May develop and test data conversion routines.

Minimum Education: Bachelors Degree in Computer Science, Information Systems, Engineering, Business, Economics, Mathematics or Public Administration. Candidates having Bachelors Degree in disciplines other than those listed above will also be considered if they have atleast seven years of experience with the integration of multi-vendor software and hardware components in Client/Server, LAN and WAN environments.

Commercial Job Title: Application Integration Specialist

Minimum Technical Qualifications/Experience: Overall 6-8 years of technical experience with the integration of multi-vendor software and hardware components in Client/Server, LAN and WAN environments. Requires competence in software and hardware implementation, analysis techniques, concepts and methods. Proven ability to work well independently and with minimum supervision.

Functional Responsibility: Provides computer systems expertise on projects requiring establishment of a new automated information system where integration with existing systems is required. Performs systems analysis, development of alternative solutions, and design of technical and business solutions. Working with minimal supervision, conducts project feasibility and implementation studies, including the development of plans and testing for evaluation. Develops and implements data conversion routines. Performs system testing to insure satisfactory results. Duties require knowledge of data sources, data flow, system interactions, and computer equipment and software applications. May perform selected project tasks independently or with minimal direction. Provides technical support to the project team. Establishes and maintains development and testing environments and the configuration management process and structures. Serves as point-of-contact for third-party software and hardware vendors.

Minimum Education: Bachelors Degree in Computer Science, Information Systems, Engineering, Business, Economics, Mathematics or Public Administration. Candidates having Bachelors Degree in disciplines other than those listed above will also be considered if they have atleast ten years of experience with the integration of multi-vendor software and hardware components in Client/Server, LAN and WAN environments, software and hardware implementation, analysis techniques, concepts and methods.

Commercial Job Title: Application Integration Team Lead Minimum Technical Qualifications/Experience: Ten (10) years of technical experience with the integration of multi-vendor software and hardware components in Client/Server, LAN and WAN environments. Requires competence in all phases of software and hardware implementation, analysis techniques, concepts and methods; in addition to knowledge of available features, hardware/software compatibility, network architecture and management practices.

Functional Responsibility: Responsible for ensuring a stable and usable system through the integration of various software and hardware platforms and components. Serves as computer systems expert on assignments involving the establishment of a framework for new automated information systems where integration with existing systems is required. Directs other staff and supervises the performance of detailed analysis, development of alternative solutions, and design of technical and business solutions. Directs and supervises conduct of project feasibility studies through post-implementation evaluation, including the development of implementation plans and testing for evaluation. Performs quality assurance tests and reviews results of system tests. Supervises the development of data conversion plans. Duties require a broad knowledge of data sources, data flow, system interactions, advanced computer equipment and software applications, and advanced systems design techniques to advise policy making officials on systems design and ADP forecasts.

Minimum Education: Bachelors Degree in Computer Sciences

Commercial Job Title: Junior Software Tester Minimum Technical Qualifications/Experience: Two (2) years of experience in performing unit and integration testing manually as well as using automated tools like Load Runner, WinRunner and Test Director. Must have knowhow of both black box as well as white box testing. Must know how to conduct application, regression and load testing.

Functional Responsibility: Responsible for assisting Software Testers in performing unit and integration testing for the system and/or applications (client server and web applications) to ensure that the system/application software is compliant with the access control exposure. Testing is done both manually as well as using several testing tools like Load runner, WinRunner and Test Director.

Minimum Education: Bachelor's degree in Computer Science, Information Systems, Engineering, Business, Economics, Mathematics or Public Administration. Candidates having Bachelors Degree in disciplines other than those listed above will also be considered if they have atleast four years of experience in performing unit and integration testing manually as well as using automated tools like Load Runner, WinRunner and Test Director.

Commercial Job Title: Software Tester Minimum Technical Qualifications/Experience: Overall five (5) years of experience in independently performing unit and system integration testing (load, functional and regression testing) manually as well as using automated tools like Load Runner, WinRunner and Test Director. Must have expertise in both black box as well as white box testing. Must know how to conduct application, regression and load testing.

Functional Responsibility: Responsible for performing the system and/or application testing (client server and web applications) to ensure that the system/application software is compliant with the access control exposure.

Responsible for following the test plan, conducting the unit as well as system testing as per pre-defined test cases, complete test reporting documentation, identify bugs and the root cause.

Minimum Education: Bachelor's degree in Computer Science, Information Systems, Engineering, Business, Economics, Mathematics or Public Administration. Candidates having Bachelors Degree in disciplines other than those listed above will also be considered if they have atleast seven years of experience in performing unit and integration testing manually as well as using automated tools like Load Runner, WinRunner and Test Director.

Commercial Job Title: Senior Software Tester Minimum Technical Qualifications/Experience: Overall Eight (8) years of experience in defining test cases , developing test plans and leading the software testing and validation teams in performing the unit, and integrated system (functional, load, regression)testing of complex software/systems. Must have a thorough understanding of

Software Testing and Quality Assurance Methodologies like IEEE.

Functional Responsibility: Responsible for developing the test cases system/application test plan/design, test procedures and leading a team of testers in performing the unit, and integrated system (functional, load, regression)testing of complex software/systems. Responsible for reviewing the test reporting documentation, test execution and tracking, and release management. Responsible for ensuring that the system/application software is compliant with the access control exposure

Minimum Education: Bachelor's degree in Computer Science, Information Systems, Engineering, Business, Economics, Mathematics or Public Administration.

Commercial Job Title: Junior Help Desk Specialist Minimum Technical Qualifications/Experience: Overall two to four years experience in providing software support functions like assisting users and system developers with issues and problems in system operation.

Functional Responsibility: Responds to and diagnoses problems through discussions with users. Includes problem recognition, research, isolation, and resolution steps. Typically is able to resolve less complex problems immediately, while more complex problems are assigned to senior level support. May involve use of problem management database and help desk systems.

Minimum Education: High School Diploma

Commercial Job Title: Help Desk Specialist Minimum Technical Qualifications/Experience: Overall five to seven years experience in providing software support functions like assisting users and system developers with issues and problems in system operation.

Functional Responsibility: Responsible for ensuring the timely process through which problems are controlled.

Includes problem recognition, research, isolation, resolution, and follow-up steps. Requires experience and understanding of MIS environment. Typically involves use of problem management database and help desk system.

May provide guidance/training for less-experienced personnel

Minimum Education: High School Diploma

Commercial Job Title: Senior Help Desk Specialist Minimum Technical Qualifications/Experience: Overall 8 -10 years experience in problem management in a help desk support environment. Requires experience in all phases of help desk operation..

Functional Responsibility: Has overall responsibility for help desk staff and…