MAS - Accel Bi Corporation - GS35F0518W

Contractor accel bi corporation

Contract No

GS-35F-0518W

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

SCHEDULE TITLE: Multiple Award Schedule (MAS) FSC Group: Information Technology FSC/PSC Code:DA01, DB10, 0000

CONTRACT NUMBER: GS35F0518W

CONTRACT PERIOD: Jul 02, 2010, to July 01, 2030 Pricelist current through Modification # 0025, dated Feb 18, 2025

For more information on ordering from Federal Supply Schedules, click on the FSS Schedules button at http://fss.gsa.gov/.

CONTRACTOR: accel bi corporation 2406 185th PL NE Redmond, WA 98052 Phone number: 206-372-2505 Fax number: 800-651-7142x507 E-Mail: PMO@accelbi.com Website: www.accelbi.com

Contract Administrator: Sanjay Shirude, VP Business Development 2406 185th PL NE Redmond, WA 98052 Phone number: 2063722505 Fax number: 800-651-7142x507 E-Mail: PMO@AccelBI.com

BUSINESS SIZE: SMALL DISADVANTAGE BUSINESS – MBE, DBE, SB, WOSB, WODBE

http://www.gsaadvantage.gov/ http://fss.gsa.gov/

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)/NAICS

SIN DESCRIPTION

54151S/RC/STLOC Information Technology Professional

Offered**Cooperative Purchasing (STLOC) and Disaster Recovery Purchasing (RC) are available

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

See attached Price List

1c. HOURLY RATES (Services only):

See attached Price List

2. MAXIMUM ORDER*: The Maximum Order value for the following Special Item Numbers (SINs) is $500,000:

SIN: 54151S - Information Technology Professional

3. MINIMUM ORDER: The minimum dollar value of orders to be issued is $500.00

4. GEOGRAPHIC COVERAGE: Domestic, 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories.

5. POINT(S) OF PRODUCTION: N/A – Professional and Subscription Services Only

6. DISCOUNT FROM LIST PRICES: GSA Net Prices are shown on the attached GSA Pricelist. Negotiated discount has been applied, and the IFF has been added.

7. QUANTITY DISCOUNT(S): None

8. PROMPT PAYMENT TERMS:

a. Prompt Payment: _0.05% - _NET 15 days from receipt of invoice or date of acceptance, whichever is later.

b. Quantity None

c. Dollar Volume 0.002% discount on single orders over $100,000. The 0.05% discount is off of GSA Net price

8.a Government Purchase Cards must be accepted at or below the micro-purchase threshold.

8.b Government Purchase Cards are accepted above the micro-purchase threshold. Contact contractor for limit.

9. FOREIGN ITEMS: N/A

10a. TIME OF DELIVERY: Delivery will be based upon the agreement between Accel BI Corporation and the Ordering Agency

10b. EXPEDITED DELIVERY: Negotiated at the task order level.

10c. OVERNIGHT AND 2-DAY DELIVERY: N/A

10d. URGENT REQUIREMENTS: Contact Contractor

11. FOB POINT: Destination

12a. ORDERING ADDRESS: accel bi corporation 2406 185th PL NE, Redmond, WA 98052 email:PMO@AccelBI.com

12b. ORDERING PROCEDURES:

For supplies and services, the ordering procedures and information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. PAYMENT ADDRESS: accel bi corporation 2406 185th PL NE, Redmond, WA 98052 email: AR@AccelBI.com

14. WARRANTY PROVISION: Not applicable

15. EXPORT PACKING CHARGES: Not applicable

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE):

Not applicable

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): Not applicable

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): Not applicable

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): Not applicable

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): Not applicable

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): Not applicable

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): Not applicable

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g., recycled content, energy efficiency, and/or reduced pollutants): Not applicable

22b. Section 508 Compliance for Electronic and Information Technology (EIT): Section 508 compliance information on the supplies and services in this contract are available at the following website address (URL): N/A. The EIT standard can be found at www.Section508.gov/.

23. Unique Entity Identifier Number: JMY4HBJCDR24

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM) DATABASE:

The contractor has an Active Registration in the SAM database.

http://www.section508.gov/

Approved MAS Prices All Prices Include the Industrial Funding Fee (IFF)

SIN 54151S Information Technology Professional Services

SIN Labor Category/Service Title Price (including IFF)

54151S Junior IT Business Analysis $129.84 54151S Senior IT Business Analysis $155.28 54151S Expert IT Business Analysis $184.97 54151S Junior Independent Verification and Validation (IV&V) $121.68 54151S Senior Independent Verification and Validation (IV&V) $136.31 54151S Expert Independent Verification and Validation (IV&V) $163.95 54151S Junior IT Project Management $139.74 54151S Senior IT Project Management $177.90 54151S Expert IT Project Management $209.00 54151S Expert Project Quality Assurance Consultant $231.24 54151S Senior IT Assessment Consultant $163.11 54151S Expert IT Assessment Consultant $211.81 54151S Senior Strategy Consultant $194.55 54151S Expert Strategy Consultant $267.97 54151S Junior Systems Analysis $178.58 54151S Senior Systems Analysis $183.46 54151S Expert Systems Analysis $237.89 54151S Junior Software Quality Assurance & Testing $102.98 54151S Senior Software Quality Assurance & Testing $122.77 54151S ExpertSoftware Quality Assurance & Testing $146.80 54151S Junior Geographic Information Systems Application Development $125.60 54151S Senior Geographic Information Systems Application Development $145.39 54151S Expert Geographic Information Systems Application Development $189.21 54151S Junior DATA Management Consulting Services $167.38 54151S Senior DATA Management Consulting Services $199.44 54151S Expert DATA Management Consulting Services $232.05 54151S Agile Coach $208.30 54151S Product Manager $166.92 54151S Technical Architect $171.40 54151S Frontend Web Developer $88.52 54151S Backend Web Developer $88.52 54151S Writer / Content Designer / Content Strategist $83.50 54151S DevOps Engineer $168.61 54151S Security Engineer $166.97 54151S Delivery Manager $163.06 54151S Digital Performance Analyst $172.31 54151S Visual Designer $84.41 54151S Interaction Designer / User Researcher / Usability Tester $88.52 54151S CMMI Assessments $302.33

Labor Category Descriptions

COMMERCIAL JOB TITLE: IT BUSINESS ANALYST

Functional Responsibility:

Works in functional areas such as Functional Analysis, Needs Assessment, Business Process Improvement, Business subject knowledge, Requirements Analysis, Business Processes. Responsible for working with stakeholders, users, and customers to document strategies required for process improvements for current business processes (business process reengineering) and deriving strategy on the new environment. Provide market research on conditions that impact the overall operational efficiency of an organization and identifying symptoms for process improvement. Derive metrics from improving processes and Conducting, JAD sessions, collection, and document requirements using UML, process flows, use cases, interview skills, workshop facilitation, and investigation of the current state.

Skills and experience include but not limited to Experience in the analysis of functional areas, activities, and events that meet the specific statement of work for the services to be provided. Relies on experience and judgment to plan and accomplish goals. The Junior level staff have demonstrated, through the quality of their work, an above-average aptitude for the required skills, a professional commitment to getting their job done, and personal attributes that contribute to a positive team environment. A Junior level shall be able to adapt to new and unfamiliar concepts and tools with minimal assistance. Journey level staff are expected to participate in meetings or discussion groups and interact with the technical team.

Minimum Education:

Bachelor's degree

Minimum/General Experience:

• Junior: 2 Years.

• Senior: 5 Years

• Expert: 8 Years

COMMERCIAL JOB TITLE: IT ASSESSMENT CONSULTANT

Functional Responsibility:

Create detailed specifications by participating in Assessment sessions with stakeholders, end-users, and IT staff to determine and document capabilities for data, workflow, logical processes, hardware, and operating system environments, interfaces with other systems. Conduct technology studies, reviews, and provide gap planning.

Responsible for conducting an IT assessment and impact analysis of human, process, hardware, and software to an existing environment.

Skills and experience include but not limited to

• Experience Using information engineering methods, object-oriented analysis and design methods (OOAD)

• Identifying business needs and strategies, requirements for information systems projects

• Facilitating assessment planning and analysis & design sessions

• Review data systems using data maturity assessment, review quality management system, application architecture, IT strategy, business strategy, and perform a Gap analysis.

• Ensuring domain, edit, security, and relational integrity requirements Review system functions and operational procedures

Minimum Education:

• Senior: Bachelor Degree

• Expert: Masters Degree

Minimum/General Experience:

• Senior: 7 Years

• Expert:10 Years Certifications:

• ISACA or CMMI or PMP or equivalent certifications.

COMMERCIAL JOB TITLE: IT STRATEGY CONSULTANT

Our IT Management consultant helps in following areas of IT-Strategy

• Creation of an IT-Strategy

• Implementation of an IT-Strategy

• CIO-Coaching

• Counseling regarding creation or re-organization of an IT-Organization

• Benchmark of your Agency's IT-Solution and Strategy regarding best practices

Functional Responsibility:

Conduct Stakeholder Analysis, evaluate current application portfolio, review network, virtualization, backup, and recovery strategy. Review IT function, Staffing plan, Budgets. Conduct interviews with stakeholders, Business leaders, and key subject matter experts. Develop IT Strategy, plan, risks, and Gap Analysis.

Skills and experience include but not limited to

• Comprehensive knowledge and experience with the development of IT Strategy, IT Organization, Budget analysis, and development.

• Experience in managing IT Governance, IT Risk Management, Benefit Analysis

• Experience in IT Assessment, Maturity Assessment

• Knowledge and experience in Total Quality Management

Minimum Education:

• Masters Degree

Minimum/General Experience:

• Senior: 5 Years

• Expert: 8 Years

COMMERCIAL JOB TITLE: IT PROJECT MANAGER

Functional Responsibility:

Manage projects, tasks, subtasks. Advise and assists project staff on the execution of specific project requirements.

Responsible for the management of a complete project or specific task elements of a project. Implements directives and schedules necessary to ensure effective project management. Possess detailed knowledge of concepts, practices, and procedures in several activities, technical and management fields. Provides technical consulting on complex projects and provides detailed guidance and direction to project staff.

Skills and experience include but not limited to

• Must be well versed in full software systems development life cycle, enterprise software implementation, strategic information planning, business process reengineering, structure, and management practices.

Management experience of software projects and technical staff.

• Managing information systems projects consistent with the client's PMO policies and Project management Framework

• Development of detailed IT project work plans and planning activities

• Lead teams of IT technical staff, Defining team roles and responsibilities

• Designing processes and methods that align with the clients' templates and model standards Communicating with and facilitating decision making among stakeholders

• Defining project work to an appropriate level of detail.

• Managing IT budgets and project schedules, Assigning and monitoring completion of tasks

• Acquiring staff and computing resources, Guiding and providing mentoring for IT project leaders and staff, Identifying appropriate technologies

• Identifying project risks and ways to mitigate these risks, Writing IT feasibility studies

• Developing plans for analysis, design, construction, testing, implementation, quality assurance, and systems acceptance, experience in large-scale systems implementation project management role.

• Facilitate conflict resolution, Project status reporting, and Executive Sponsor briefing

• Communication and coordination with next higher level of management on project

• Experience in IT project management role managing projects, tasks, subtasks that meet the specific statement of work for the services to be provided. Relies on experience and judgment to plan, manage, and accomplish goals

Minimum Education:

Bachelor's Degree

Minimum/General Experience:

• Junior: 2 Years.

• Senior: 5 Years

• Expert: 8 Years

Certifications:

• PMP or equivalent certifications.

COMMERCIAL JOB TITLE: GIS APPLICATIONS DEVELOPER

Functional Responsibility:

• Analyze, design, develop, write, and modify GIS applications. Participate in the testing process through test review and analysis, test witnessing, and certification of software. Write product requirement documents, implement and track development timelines, negotiate feature sets with the development leads and product.

• Perform a variety of complicated development tasks.

• Skills and experience shall include the following:

• Expertise in the complete system development lifecycle from conceptualization through requirements definition, design, development, testing implementation, maintenance, and user training as it applies to Geographic Information Systems (GIS) related technology and data in support of State business needs

• Expertise with GIS software such as ArcGIS, Arc Objects, ArcGIS Server and ArcIMS

• Application programming expertise in such GIS programming languages as C++, Visual Basic, Visual C#, Java, JSP, ASP, XML, GML, and Cold Fusion

• Expertise in this category also includes GIS database design, use of ESRI's SDE, data conversion and management, Internet mapping and remote sensing

• Providing GIS services consistent with the GIS Technology Policy and standards

• Proficient in the use of Information Engineering tools and methodologies

• Completing conceptual, logical and physical data models using Entity-Relationship or UML Class Diagrams

Minimum Education:

• Bachelor's degree

Minimum/General Experience:

• Junior: 2 Years

• Senior: 5 Years

• Expert: 8 Years

COMMERCIAL JOB TITLE: SYSTEMS ANALYST

Functional Responsibility:

Create detailed specifications by participating in JAD (Joint Application Development) sessions with stakeholders, end-users and IT staff to determine and document system requirements for data, workflow, logical processes, hardware, and operating system environments, interfaces with other systems. Conduct technology studies, reviews, and provide project planning. Responsible for conducting an engineering assessment and impact analysis of hardware and software to an existing environment. Write and maintain documentation to describe program development, logic, coding, testing, changes, and corrections. Must be well versed in understanding structured analysis and design methodologies for the translation of systems requirements from business needs.

Skills and experience include but not limited to

• Using information engineering methods, object-oriented analysis and design methods (OOAD)

• Identifying and documenting business needs and strategies, requirements for business process improvement and information systems projects

• Facilitating requirements planning and analysis & design sessions

• Completing data models using entity relationship diagrams or UML class diagrams and documenting detailed data requirements in data dictionaries

• Proficient in the use of information engineering tools (e.g., CASE tools)

• Skilled in the creation of SQL Scripts to be used for database creation or modification and migration of legacy data to new designs

• Ensuring domain, edit, security, and relational integrity requirements

• Documenting system functions and operational procedures

• Contributing to project management tasks including planning and preparing analysis, design, cost-benefit analysis, and feasibility studies Using GUI tools for prototyping and developing test plans

Minimum Education:

Bachelor Degree

Minimum/General Experience:

• Junior: 2 Years

• Senior: 5 years

• Expert: 8 Years.

COMMERCIAL JOB TITLE: SOFTWARE QUALITY ASSURANCE ANALYST

Functional Responsibility:

Responsible for software quality assurance testing, test plans, and test reports. Write, revise, and verify quality standards and test procedures for program design and product evaluation to attain the quality of software economically and efficiently. Generate test cases, run automated testing tools, compile test reports, and involve in design and code reviews. Ensure that the defined methodologies and processes are adhered to quality standards and compile test reports.

Skills and experience shall include the following:

• Have a full understanding of testing processes & procedures and be willing to work within the agency's configuration management process

• Development of artifacts used in testing /evaluation of information systems and toolsets used to validate full functionality of the system as well as interoperability with databases and both horizontal and vertical integration with other interfaced systems per ISO or industry-standard best practices Artifacts generated and used by vendors should include but are not limited to Standard Software Test Plans (STP), Standard Software Test Descriptions (STD) and Standard Software Test Reports (STR)

• Conduct of Load, Functional/ Regression and Conformance testing of information

• Providing guidance and mentoring to state staff on proper testing procedures

• Experience in the planning, implementation, and testing of usability for Web sites and Web-based applications including Web site effectiveness, efficiency, and satisfaction; user's ability and time it takes to find information and complete services online

• Experience with user-centered design including Early focus on user tasks and needs; ability to observe, measure, and record a user's behavior; and implement feedback using an iterative design process, experience using testing tools in a mainframe environment (e.g., QABatch)

• Experience in the reviewing, testing, and providing recommendations for the improvement of web-based information and application accessibility using Section 508 of the Rehabilitation Act Standards and the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG)"

• Experience using testing tools, in a Microsoft, Java-based, or mixed N-Tier environment

Minimum Education:

Bachelor Degree

Minimum/General Experience:

• Junior: 2 Years

• Senior: 5 Years

• Expert: 8 Years

COMMERCIAL JOB TITLE: INDEPENDENT VALIDATION AND VERIFICATION (IV&V)

Functional Responsibility:

Responsible for Independent validation and verification (test and evaluation) of systems and applications.

Understanding of software testing processes and procedures best practices and associated documentation (development, integration, test readiness, and acceptance cycles). Develop test plans, test cases, and test reports.

Ensure that the defined methodologies and processes have adhered to quality standards. Understand and apply monitoring and measurement methods and techniques specific to application testing and deployment Skills and experience shall include the following:

• The consultant provides Independent Verification and Validation (IV&V) services.

• Development of detailed work plan(s) and planning activities for the IT Quality Assurance team

• Designing processes and methods

• Defining work breakdown structure for IT Quality Assurance team

• Assigning and monitoring completion of tasks for IT Quality Assurance team

• Guiding and providing mentoring for project leaders and staff

• Identifying and communicating project risks and ways to mitigate these risks

• Experience in large-scale IT systems implementation Quality Assurance role.

• Providing Quality Assurances services consistent with the client preferred model

• Development of QA project reports addressing all phases of a project

• Provide mentoring to the project executive sponsor

Minimum Education:

Bachelor Degree

Minimum/General Experience:

• Junior: 2 Years

• Senior: 5 Years

• Expert: 8 Years

COMMERCIAL JOB TITLE: PRODUCT MANAGER

Functional Responsibility

• Lead one or more multi-disciplinary agile delivery teams to deliver excellent new products or iterations to existing products to meet user needs

• Gather user requirements based on a transferable understanding of diverse audience groups

• Define and get stakeholder buy-in for product definition and delivery approach

• Create useful, prioritized product descriptions, and delivery plans to meet user needs in a cost-effective way

• Interpret user research to make the correct product decisions, noting that users do not always know what they want

• Continually keep abreast of changes to user habits, preferences, and behaviors across various digital platforms and their implications for the successful delivery of government digital services

• Underpin the delivery and iteration of digital services through the practical analysis of qualitative and quantitative user data

• Communicate credibly with a wide range of digital delivery disciplines and talent Skills and experience shall include the following:

• Experience managing the delivery, on-going success, and continuous improvement of one or more digital products or platforms.

Minimum Education:

Bachelor Degree

Minimum/General Experience:

• 4 Year

COMMERCIAL JOB TITLE: TECHNICAL ARCHITECT

Functional Responsibility

• Architecting the overall system, by using prototyping and proof of concepts, which may include:

• Modern programming languages (e.g., Ruby, Python, Node.js) and web frameworks (e.g., Django, Rails)

• Modern front-end web programming techniques (e.g., HTML5, CSS3, RESTful APIs) and frameworks (e.g., Twitter Bootstrap, jQuery)

• Relational databases (e.g., PostgreSQL), and “NoSQL” databases (e.g., Cassandra, MongoDB)

• Automated configuration management (e.g., Chef, Puppet, Ansible, Salt), continuous integration/deployment, and continuous monitoring solutions

• Use of version control systems, specifically Git and GitHub

• Ensuring strategic alignment of technical design and architecture to meet business growth and direction, and stay on top of emerging technologies

• Decomposing business and system architecture to support clean-interface multi-team development

• Developing product roadmaps, backlogs, and measurable success criteria, and writing user stories (i.e., can establish a path to delivery for breaking down stories)

• Communicates and works with stakeholders at every level Skills and experience shall include the following:

• Experience serving as the manager of complex technology implementations, with an eye toward constant reengineering and refactoring to ensure the most straightforward and most elegant system possible to accomplish the desired need.

• Understands how to maximally leverage the open-source community to deploy systems on infrastructure as a service provider. Comfortable with liberally sharing knowledge across a multi-disciplinary team and working within agile methodologies.

• A full partner in the determination of vision, objectives, and success criteria.

Bachelor Degree

Minimum/General Experience:

• 4 Year

COMMERCIAL JOB TITLE: INTERACTION DESIGNER / USER RESEARCHER / USABILITY

TESTER

Functional Responsibility

• Conduct stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design, and usability testing

• Design and specify user interfaces and information architecture

• Lead participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirements discovery

• Produce user requirements specifications & experience goals, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications

• Effectively communicate research findings, conceptual ideas, detailed design, and design rationale and goals both verbally and visually plan and facilitate collaborative critiques and analysis & synthesis working sessions

• Work closely with visual designers and development teams to ensure those customer goals are met, and design specifications are delivered upon

• Designs and develops internet/web pages and applications primarily

• Develops proofs-of-concept and prototypes of easy-to-navigate user interfaces (UIs) that consists of web pages with graphics, icons, and color schemes that are visually appealing

• Researches user needs as well as potential system enhancements

• Has familiarity to, or may actually: code, test, debug documents, and implement web applications using a variety of platforms

• Planning, recruiting and facilitating the usability testing of a system

• Analyzing and synthesizing the results of usability testing to provide recommendations for change to a system

• May create such artifacts as Usability Testing Plan, Testing Scripts, and Usability Testing Report Skills and experience shall include the following:

The Interaction Designer / User Researcher / Usability Tester is part of a highly collaborative, multi-disciplinary team focused on improving usability, user experience, and driving user adoption and engagement. They are responsible for conducting user research, analysis & synthesis, persona development, interaction design, and usability testing to create products that delight our customers.

Minimum Education:

Bachelor Degree

Minimum/General Experience:

• 1 Year

COMMERCIAL JOB TITLE: VISUAL DESIGNER

Functional Responsibility

• Oversees all visual design efforts

• Guides, mentors, and coaches team members while leading projects to successful completion

• Develops and maintains relationships with key peers in Marketing, Branding, UX leaders, IT leaders, and others to identify and plan creative solutions

• Manages external service resources and budgets for visual design

• Ensures successful completion of all work executed by the team (on time, on budget, and ensuring quality)

• Ensures compliance with the project management methodologies and the Project Management Office processes and standards

• Develops, maintains, and ensures compliance of application release management, outage management, and change control processes and standards

• Defines, creates, communicates, and manages resource plans and other required project documentation such as style guides and provides updates as necessary

Skills and experience shall include the following:

• The Visual Designer starts with a deep understanding of the goals of customers and the business so that they can create experiences that delight. Visual Designers will be well-versed in all aspects of current visual design standards and trends. They will be responsible for managing project design reviews, resource planning, and execution for all project work related to visual design.

Minimum Education:

Bachelor Degree

Minimum/General Experience:

• 1 Year

COMMERCIAL JOB TITLE: WRITER / CONTENT DESIGNER / CONTENT STRATEGIST

Functional Responsibility

• Improves content creation efforts by helping to lead the research & development of interactive and experiential storytelling for projects

• Advise how to improve the on-going iteration of content models

• Collaborate with designers and other content strategists to improve how the effectiveness of digital, print and other content is measured

• Develop and maintain an appropriate voice for produced content

• Advise how to streamline content production and management solutions and processes, based on user research

• Assign, edit, and deliver content for products, services, and various projects

• Plan and facilitate content strategy workshops and brainstorming sessions on developing content and content services (including API development)

• Collaborate closely with developers and designers to create, test, and deploy practical content marketing experiences using the Agile method of software development

• Offer educated recommendations on how to deliver a consistent, sustainable and standards-driven execution of content strategy across products, services, and projects

• Collaborate with content managers, writers, information architects, interaction designers, developers, and content creators of all types

• Participate, as needed, on an Agile software development scrum teams Skills and experience shall include the following:

Experience developing the strategy and execution of content across digital channels.

Minimum Education:

Bachelor Degree

Minimum/General Experience:

• 1 Year

COMMERCIAL JOB TITLE: FRONTEND WEB DEVELOPER

Functional Responsibility

• Frontend web development using modern techniques and frameworks (e.g., HTML5, CSS3, CSS frameworks like LESS and SASS, Responsive Design, Bourbon, Twitter Bootstrap)

• JavaScript development using current standards, including strict mode compliance, modularization techniques and tools, and frameworks and libraries (e.g., jQuery, MV* frameworks such as Backbone.js and Ember.js, D3)

• Consuming RESTful APIs

• Using and working in team environments that use agile methodologies (e.g., Scrum, Lean)

• Use of version control systems, specifically Git and GitHub

• Ensuring Section 508 Compliance

• Quickly researching and learning new programming tools and techniques

• Using and working with open source solutions and community

• Creating web layouts from static images

• Creating views and templates in full-stack frameworks like Rails, Express, or Django Skills and experience shall include the following:

Experience using modern, frontend web development tools, techniques, and methods for the creation and deployment of user-facing interfaces. It is comfortable working in an agile and lean environment to deploy changes routinely.

Minimum Education:

Bachelor Degree

Minimum/General Experience:

• 1 Year

COMMERCIAL JOB TITLE: BACKEND WEB DEVELOPER

Functional Responsibility

• Web development using open-source web programming languages (e.g., Ruby, Python) and frameworks (e.g., Django, Rails)

• Developing and consuming web-based, RESTful APIs

• Using and working in team environments that use agile methodologies (e.g., Scrum, Lean)

• Authoring developer-friendly documentation (e.g., API documentation, deployment operations)

• Test-driven development

• Use of version control systems, specifically Git and GitHub

• Quickly researching and learning new programming tools and techniques

• Relational and non-relational database systems

• Scalable search technology (e.g., Elastic Search, Solr)

• Handling large data sets and scaling their handling and storage

• Using and working with open source solutions and community

• Communicating technical concepts to a non-technical audience Skills and experience shall include the following:

Experience using modern, open-source software to prototype and deploy backend web applications, including all aspects of server-side processing, data storage, and integration with frontend development.

Minimum Education:

Bachelor Degree

Minimum/General Experience:

• 1 Year

COMMERCIAL JOB TITLE: DEVOPS ENGINEER

Functional Responsibility

• Deploying and configuring services using infrastructure as a service provider (e.g., Amazon Web Services, Microsoft Azure, Google Compute Engine, RackSpace/ OpenStack)

• Configuring and managing Linux-based servers to serve a dynamic website

• Debugging cluster-based computing architectures

• Using scripting or necessary programming skills to solve problems

• Installation and management of open source monitoring tools

• Configuration management tools (e.g., Puppet, Chef, Ansible, Salt)

• Architecture for continuous integration and deployment, and continuous monitoring

• Containerization technologies (e.g., LXC, Docker, Rocket) Skills and experience shall include the following:

Experience serving as the engineer of complex technology implementations in a product-centric environment.

Comfortable with bridging the gap between legacy development or operations teams and working toward a shared culture and vision. Engineer works tirelessly to arm developers with the best tools and ensuring system uptime and performance.

Minimum Education:

Bachelor Degree

Minimum/General Experience:

• 1 Year

COMMERCIAL JOB TITLE: SECURITY ENGINEER

Functional Responsibility

• Performing security audits, risk analysis, application-level vulnerability testing, and security code reviews

• Develop and implement technical solutions to help mitigate security vulnerabilities

• Conduct research to identify new attack vectors

Skills and experience shall include the following:

Experience serving as the security engineer of complex technology implementations in a product-centric environment.

Comfortable with bridging the gap between legacy development or operations teams and working toward a shared culture and vision. Works tirelessly to ensure help developers create the most secure systems in the world while enhancing the privacy of all system users. Experience with white-hat hacking and fundamental computer science concepts strongly desired.

Minimum Education:

Bachelor Degree

Minimum/General Experience:

• 1 Year Certification:

CISSP or equivalent

COMMERCIAL JOB TITLE: DELIVERY MANAGER

Functional Responsibility

• Deliver IT projects, IT services, and IT products using the appropriate agile project management methodology, learning & iterating frequently

• Work with the agile Product Manager to define the roadmap for any given product and translate this into user stories

• Lead the collaborative, dynamic planning process -- prioritizing the work that needs to be done against the capacity and capability of the agile team

• Matrix-managing a multi-disciplinary team

• Ensure all IT products and IT services are built to an appropriate level of quality for the stage (alpha/beta/production)

• Actively and openly share knowledge of best practices

Skills and experience shall include the following:

Experience setting up agile teams for successful IT delivery by removing obstacles (or blockers to progress), continually helping the team to become more self-organizing, and enabling the work the organization does rather than impose how it's done. Manages one or more agile projects, typically to deliver a specific product or transformation via a multi-disciplinary, high-skilled digital team. Adept at delivering complex digital projects, breaking down barriers to the side, and both planning at a higher level and getting into the detail to make things happen when needed. Defines project needs and feeds these into the portfolio/program process to enable resources to be appropriately allocated.

Minimum Education:

Bachelor Degree

Minimum/General Experience:

• 1 Year

COMMERCIAL JOB TITLE: AGILE COACH

Functional Responsibility

• The position is working as agile methodology coach for all IT related product, service and project delivery

• Embed an agile culture using techniques from a wide range of agile and lean methodologies and frameworks, but be methodology agnostic for IT projects

• Help to create an open and trust-based environment, which enables a focus on delivery and facilitates continuous improvement for IT project, product or services

• Assess the culture of a team or organization and delivery processes in place to identify improvements and facilitate these improvements with the right type of support

• Showcase relevant tools and techniques such as coaching, advising, workshops, and mentoring

• Engage with stakeholders at all levels of the organization

• Develop clear lines of escalation, in agreement with senior managers

• Ensure any stakeholder can easily find out an accurate and current project or program status, without disruption to delivery

• Work effectively with other suppliers and agencies

• Apply best tools and techniques to team roles, behaviors, structure and culture, agile ceremonies and practices, knowledge transfer and sharing, program management, cross-team coordination, and overall governance of digital service delivery

• Ensure critical metrics and requirements that support the team and delivery are well defined and maintained

● Equip staff with the ability to coach others

• If organization level, executive coaching on the fundamental considerations of digital service delivery design

Skills and experience shall include the following:

• Experience transforming initiatives to deliver lasting change within agencies that focus on providing value for citizens. Coaches may be required to work either:

• at the team level, working with teams to ensure that delivery teams within agencies are adopting agile and performing effectively

• at the portfolio or program level, to help agencies to establish the right processes for managing a portfolio of work in an agile way

• at the organization level, to drive strategic change across the organization and ensure that adoption of agile techniques is embedded from the most senior levels of the organization or across all levels to ensure that organizations adopt a pragmatic approach to how they govern the delivery and continuous improvement of digital services.

Minimum Education:

Bachelor Degree

Minimum/General Experience:

• 8 Year

COMMERCIAL JOB TITLE: DIGITAL PERFORMANCE ANALYST

Functional Responsibility

• Support the Product Manager to make sure their service meets performance requirements

• Communicate service performance against crucial indicators to internal and external stakeholders

• Ensure high-quality analysis of agency transaction data

• Support the procurement of the necessary digital platforms to support automated and real-time collection and presentation of data

• Share examples of best practice in digital performance management across government

• Identify delivery obstacles to improving transactional performance in agencies and working with teams to overcome those obstacles

Skills and experience shall include the following:

Experience specifying, collecting, and presenting critical performance data and analysis for a given digital service.

Supports Product Managers by generating new and useful information and translating it into actions that will allow them to improve their service for users iteratively. Possesses analytical and problem-solving skills necessary for quickly developing recommendations based on the quantitative and qualitative evidence gathered via web analytics, financial data, and user feedback. Confident in explaining technical concepts to senior officials with a limited technological background. And comfortable working with data, from gathering and analysis through to design and presentation.

Minimum Education:

Bachelor Degree Minimum/General Experience:

• 1 Year

Commercial Job Title: DATA Management Consulting Services

Functional Responsibility

• Support the Product Manager to make sure their service meets performance requirements

• Communicate service performance against crucial indicators to internal and external stakeholders Ensure high-quality analysis of agency transactional, structural, non- structural, big data.

• Support the procurement of the necessary methodology platforms to support automated and real-time collection and presentation of data

• Share examples of best practice in data performance management across government

• Identify delivery obstacles to improving data processing and integration performance in agencies and working with teams to overcome those obstacles

• Trained on CMMI Data Maturity Model, CMMI Development, and Service process improvement model by Accel BI or CMMI

• Well versatile in Business Process Management and CMMI methodology

Skills and experience shall include the following:

Experience specifying, collecting, and presenting essential performance data management functions including Data Governance, Data Architecture, Data Modeling and Design, Storage and operations, security, integration and Interoperability, documents and content, Reference & Master Data, Data Warehousing & Business Intelligence, Metadata, and Data Quality for a given data service. Supports Product Managers by generating new and useful information and translating it into actions that will allow them to improve their service for users iteratively. Possesses analytical and problem-solving skills necessary for quickly developing recommendations based on the quantitative and qualitative evidence gathered via web analytics, financial data, research, standards, models, and user feedback.

Confident in explaining technical concepts to senior officials with a limited technological background. And comfortable working with data, from gathering and analysis through to design and presentation.

Minimum Education:

• Junior: Bachelor Degree

• Senior: Bachelor Degree

• Expert: Master Degree

Minimum/General Experience:

• Junior: 2 Years

• Senior: 5 Years

• Expert: 8 Years

COMMERCIAL JOB TITLE: PROJECT QUALITY ASSURANCE CONSULTANT

Functional Responsibility

• The initial IT project readiness assessment for IT projects or programs including but not limited to IT project charter, scope, schedule, resources, quality, configuration, and development approach.

• The formal baseline Project Quality Assurance Plan for IT projects or programs

• Attendance at such meetings and work locations required to support the creation of the Project Quality Assurance Report and such findings and recommendations as required

• Draft and Final versions of the Project Quality Assurance Monthly Reports, including results and suggestions over the life of the project

• The final Closeout Report upon IT project completion

Minimum Education:

Master Degree

Minimum/General Experience:

• Expert: 8 Years

Certification:

PMP or Equivalent

COMMERCIAL JOB TITLE: CMMI / IT ASSESSMENT EXPERT

Functional Responsibility

Conduct CMMI Maturity Assessment as per CMMI guidelines. Service provided by CMMI certified consultant. The consultant will provide services for conducting

• CMMI AS-IS Assessment

• CMMI Pre-Assessment

• CMMI SCAMPI Assessment

• ISACA IT Assessment, Audit, Governance and Strategic Planning

• CMMI AS-IS Assessment: CMMI AS-IS Assessment is done to check the current Process Implementation status of the organization across on-going and closed projects (product applications) being implemented or developed by an agency. AS-IS assessment provides output in terms of the immediate action items to close the obvious and unavoidable gaps and sets up the directional framework for CMMI implementation. AS-IS assessment also highlights the affirmative compliance available in the agency.

• CMMI Pre Assessment is conducted before the agency attempts the formal SCAMPI assessment. CMMI Pre- Assessment helps in highlighting the affirmative compliance, non-compliances, and opportunities for improvement for the project or service both at the project level and at the agency level. Pre-Assessment is a formal and rigorous method and includes the assessment of artifacts and interviews of individuals for affirmation of CMMI Practice Implementation.

• CMMI SCAMPI Assessments are the formal assessments conducted to provide ratings or to check the readiness for the formal CMMI Assessment. These SCAMPI assessments are conducted by CMMI Certified Assessors.

• ISACA IT Assessment, Audit, Governance, and Strategic Planning Services consists of conducting IT Assessment and Strategic planning services using ISACA Information System Auditor, Assessment, Benefits Realization, Risk Management, IT Governance management. As part of assessment services, our expert consultant will coach and provide training in Information System Auditor, Information System Risk and information system control, Governance of Enterprise IT Systems. Services will be provided by ISACA trained professionals.

• Bachelor's Degree.

Minimum/General Experience:

• Expert: 8+

Certifications:

• CMMI certifications.

Substitution Chart

"Due to the availability or limitation of education, occasionally substitution of experience as referenced below for a professional labor type with additional years of experience will be provided to the Federal Agency when responding to their IT requirements, and it is solely the acquiring agency's determination if the substitution is considered acceptable before an award."

Minimum Education Substitute of Experience

Bachelors 2 Years

Master 4 Years