MAS - Futurenet Group, Inc. - GS35F0513T

U.S. General Services Administration Solicitation: 47QSMD20R0001 Refresh: 0007 Section III A

GSA MAS Schedule Price List

INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES

(SPECIAL ITEM NUMBER - 54151S, OLM)

GSA Contract No: GS-35F-0513T

Contract Period: Jun 27, 2017 - Jun 27, 2022

FSC Group: 7010 NAICS and PSC Code:

541511 Custom Computer Programming Services - D308, D399 541512 Computer Systems Design Services - R425, D302, D306 541513 Computer Facilities Management Services - D301 541519 Other Computer Related Services - D314, D310

Prepared by:

FutureNet Group, Inc.

GSA Schedule Holder

12801 Auburn Street, Detroit, MI - 48223

Phone: 313-544-7117 Fax: 313-544-7111 www.FutureNetGroup.com http://www.futurenetgroup.com/

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com

* US GSA Schedule Holder * Customized Solutions for Environment and Infrastructure Improvement Through Innovative Technologies

TABLE OF CONTENTS- PRICELIST

1. Information For Ordering Activities

2. Terms and Conditions Applicable to Information Technology (IT) Professional Services

(Special Item Number 54151S)

3. Products and Services Pricelist

4. Blanket Purchase Agreement (BPA’s)

5. Contractor Team Agreement

SIN offered: 54151S

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com

INFORMATION FOR

ORDERING ACTIVITIES

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com

INFORMATION FOR ORDERING ACTIVITIES APPLICABLE TO

SPECIAL ITEM NUMBER – 54151S (IT - Professional Services)

SPECIAL NOTICE TO AGENCIES: Small Business Participation SBA strongly supports the participation of small business concerns in the Federal Supply Schedules Program. To enhance Small Business Participation SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be placed against the Federal Supply Schedules, and to report accomplishments against these goals.

For orders exceeding the micro purchase threshold, FAR 8.404 requires agencies to consider the catalogs/pricelists of at least three schedule contractors or consider reasonably available information by using the GSA Advantage!™ online shopping service (www.fss.gsa.gov). The catalogs/pricelists, GSA Advantage! ™ And the Federal Supply Service Home Page (www.fss.gsa.gov) contains information on a broad array of products and services offered by small business concerns.

This information should be used as a tool to assist ordering activities in meeting or exceeding established small business goals. It should also be used as a tool to assist in including small, small disadvantaged, and women-owned small businesses among those considered when selecting pricelists for a best value determination.

For orders exceeding the micro purchase threshold, customers are to give preference to small business concerns when two or more items at the same delivered price will satisfy their requirement.

1. DESCRIPTION OF IT SERVICES AND PRICING

1a. Table of awarded special item number(s) with appropriate cross reference to item descriptions and awarded price(s).

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price.

Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those Refresh Modification: Solicitation:

47QSMD20R0001 Refresh: 0007 types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

http://www.fss.gsa.gov/ http://www.fss.gsa.gov/

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com

Price Revision Approved – 07/02/2013

LABOR

CATEGOY

HOURY

RATE

EDUCATION-DEGREE GENERAL/SPECIALIZED

EXPERIENCE

Project Manager $88.00 B.S. in Computer Science, Engineering or similar discipline and Ten years of industry experience of which Three must be in management of teams of software engineers

Program Manager $156.94 B.S. in Computer Science, Engineering or similar discipline and Ten years of industry experience of which Five must be in management of teams of software engineers

Programming Engineer III $101.70 B.S. in Computer Science, Engineering or similar discipline and ten years industry experience

IT Systems Support / Package Solutions /

Maintenance

$88.00 A.S. in Computer Science, Engineering or similar discipline and Ten years industry experience

Technical Writer/Editor $79.36 A.S. in Computer Science or Literature or similar discipline and Four years industry experience

Data Management Specialist

(DBMS/RDBMS, etc.)

$99.86 B.S. in Computer Science, Engineering or similar discipline and Eight years industry experience

Architectural Consultant $355.77 B.S. in Computer Science, Engineering or similar discipline and Ten years of industry experience of which Three must be in management of teams of software engineers. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems and applications design and implementation. This individual will have been formally trained by

Microsoft in one or more of the following areas: Microsoft Solutions

Framework, product futures, and relevant Certified Training in infrastructure and/or development areas associated with

Microsoft's products.

Technical Project

Manager

$351.55 B.S. in Computer Science, Engineering or similar discipline and

Ten years of industry experience of which Five must be in management of teams of software engineers. Five to fifteen years demonstrated performance in related technology and project management. Experienced in business development and managing projects involving such complex networks, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been formally trained by

Microsoft in one or more of the following areas: Microsoft Solutions

Framework, product futures, and relevant Certified Training in infrastructure and/or development areas associated with

Microsoft's products.

b. Pricing for all IT Services are in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices.

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com

CATEGOY

HOURY

RATE

EDUCATION-DEGREE GENERAL/SPECIALIZED

EXPERIENCE

Senior Consultant $318.00 B.S. in Computer Science, Engineering or similar discipline and ten years industry experience. Five to fifteen years demonstrated performance in related technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been formally trained by Microsoft in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training in infrastructure and/or development areas associated with Microsoft's products.

Consultant $291.19 A.S. in Computer Science, Engineering or similar discipline and Ten years industry experience. Five plus years demonstrated performance in related technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation.

Microsoft will have formally trained this individual in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training associated with

Microsoft's products.

Associate Consultant $266.83 A.S. in Computer Science or Literature or similar discipline and Four years industry experience. One to five years demonstrated performance or internship in related technology. Experienced in topic such complex networks, cross-platform integration and large-scale, complex systems design and implementation.

Microsoft will have formally trained this individual in product futures and relevant Certified Training associated with

Microsoft's products.

Technician V $304.60 B.S. in Computer Science, Engineering or similar discipline and Eight years industry experience. Eight or more years demonstrated performance in related technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training associated with

Microsoft's products.

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com

HOURY

RATE

EDUCATION-DEGREE GENERAL/SPECIALIZED

EXPERIENCE

Technician IV $282.66 A.S. in Computer Science or Literature or similar discipline and Four years industry experience. Five to eight years demonstrated performance in related technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training associated with Microsoft's products.

Technician III $250.98 B.S. in Computer Science, Engineering or similar discipline and Eight years industry experience. Five plus years demonstrated performance in related technology. Experienced in topic such complex networks, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in product futures, and relevant Certified

Training associated with Microsoft's products.

Technician II $219.31 A.S. in Computer Science or Literature or similar discipline and

Four years industry experience. Three to five years demonstrated performance in related technology. Experienced in topic such complex networks, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in product futures, and relevant Certified

Training associated with Microsoft's products.

Technician I $188.85 A.S. in Computer Science or Literature or similar discipline and Four years industry experience. One to five years demonstrated performance or internship in related technology. Experienced in topic such complex networks, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in product futures, and relevant

Certified Training associated with Microsoft's products.

Associate Technician $118.89 A.S. in Computer Science or Literature or similar discipline and Four years industry experience. Experienced in topic such networks, integration and systems design and implementation.

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com

HOURY

RATE

EDUCATION-DEGREE GENERAL/SPECIALIZED

EXPERIENCE

Technical Account Manager

$267.79 B.S. in Computer Science, Engineering or similar discipline and Ten years of industry experience of which Three must be in management of teams of software engineers. Five to fifteen years demonstrated performance in related technology and Account management. Experienced in business development and managing projects involving such complex networks, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been formally trained by Microsoft in one or more of the following areas: Microsoft

Solutions Framework, product futures, and relevant Certified

Training in infrastructure and/or development areas associated with Microsoft's products.

Application Development Consultant

$298.25 B.S. in Computer Science, Engineering or similar discipline and Ten years of industry experience of which Five must be in management of teams of software engineers. Five to Ten years demonstrated performance in related technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems and applications design and implementation. This individual will have been formally trained by Microsoft in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training in infrastructure and/or development areas associated with Microsoft's products.

AutoCAD Technician $87.56 B.S. in Computer Science, Engineering or similar discipline and Ten years of industry experience of which Three must be in management of teams of software engineers

Business Systems

Specialist

$115.61 B.S. in Computer Science, Engineering or similar discipline and Ten years of industry experience of which Five must be in management of teams of software engineers

Database Administrator $114.62 B.S. in Computer Science, Engineering or similar discipline and Ten years of industry experience of which Five must be in management of teams of software engineers

Database Analyst III $117.84 A.S. in Computer Science, Engineering or similar discipline and Ten years industry experience

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com

HOURY

RATE

EDUCATION-DEGREE GENERAL/SPECIALIZED

EXPERIENCE

Documentation Specialist $71.14 A.S. in Computer Science or Literature or similar discipline and Four years industry experience

GIS Specialist $83.41 B.S. in Computer Science, Engineering or similar discipline and Eight years industry experience

Help Desk Specialist $62.89 A.S. in Computer Science or Literature or similar discipline and Four years industry experience

IT Architect $146.22 B.S. in Computer Science, Engineering or similar discipline and Eight years industry experience

IT Subject Matter Specialist

$147.84 A.S. in Computer Science or Literature or similar discipline and Four years industry experience

Medical Transcriptionist $43.05 A.S. in Computer Science or Literature or similar discipline and Four years industry experience

Network Engineer III $112.61 A.S. in Computer Science or Literature or similar discipline and Four years industry experience

Network Systems Administrator

$98.38 B.S. in Computer Science, Engineering or similar discipline and Ten years of industry experience of which Three must be in management of teams of software engineers

Technical Support Manager

$119.58 B.S. in Computer Science, Engineering or similar discipline and Ten years of industry experience of which Five must be in management of teams of software engineers

Programmer Analyst $86.96 Require a bachelor's degree in area of specialty and 4-6 years of experience in the field or in a related area

Quality Assurance $89.42 Require a bachelor's degree in area of specialty and 4-6 years of experience in the field or in a related area

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com

HOURY

RATE

EDUCATION-DEGREE GENERAL/SPECIALIZED

EXPERIENCE

Quality Assurance Specialist

$110.78 Requires a bachelor's degree and 4-6 years of experience in the field or in a related area.

System Analyst $97.64 Requires a bachelor's degree in a related area and at least 5 years of experience in the field or in a related area

Telecommunications Analyst/Technician(Teleco mmunications Analyst II )

$75.72 Requires a bachelor's degree in area of specialty

Web Designer $90.94 Requires a bachelor's degree in area of specialty and 4-6 years of experience in the field or in a related area.

Principal Consultant $337.50 Over five years of industry experience of which Three must be in management of teams of software engineers

General Manager $337.50 Requires a bachelor's degree in area of specialty and 4-6 years of

Practice Manager $337.50 Requires a bachelor's degree in area of specialty and 4-6 years of

Engagement Manager $318.00 Requires a bachelor's degree in area of specialty and 4-6 years of

Project Manager III $318.00 Requires a bachelor's degree in area of specialty and 6-8 years of

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com

a. Description of each type of IT Service offered under Special Item Numbers 54151S.

A description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service are as indicated below:

Commercial Job Title: Project Manager Minimum/General Experience: B.S. in Computer Science, Engineering or similar discipline and Ten years of industry experience of which Three must be in management of teams of software engineers Functional Responsibility: Project Planning, Budgeting, Management, and Execution; Managing Resources and optimization; Project Reporting and responsible for milestones and commissioning the project within allocated time and budget

Minimum Education: Bachelor’s Degree in Computer Science, Engineering or similar discipline

Commercial Job Title: Program Manager

Ten years of industry experience of which Five must be in management of teams of software engineers.

Functional Responsibility: Adhering to Project Planning, Budgeting, Management, and Execution; Managing Resources and optimization for technical area; Technical Forecasting and Estimating; Technical Risk Management and Risk Mitigation; Technical Reporting and responsible for entire team technical milestones and commissioning the project within allocated time and budget

Commercial Job Title: Programming Engineer III Minimum/General Experience: B.S. in Computer Science, Engineering or similar discipline and ten years industry experience Functional Responsibility: Research, Design, Analysis, Modeling, Programming, Unit Testing;

Problem Research and Analysis and Offering technical solution; Adhering to Project Management, and Execution; Technical Forecasting and Estimating; Active Participation towards Technical Risk Management and Risk Mitigation

Commercial Job Title: IT Systems Support/ Package Solutions / Maintenance Minimum/General Experience: A.S. in Computer Science, Engineering or similar discipline and Ten years industry experience Functional Responsibility: Packaged Application Installation and Maintenance; Problem Research and Analysis and Offering technical solution; System staging; Software installation and maintenance; Map and GAP analysis; Network Research, Problem Analysis and Diagnosis; Disaster Recovery Minimum Education: Associate Degree in Computer Science, Engineering or similar discipline

Commercial Job Title: Technical Writer/Editor Minimum/General Experience: A.S. in Computer Science or Literature or similar discipline and Four years industry experience

Functional Responsibility: Convert User requirements into functional specification;

Create User and Technical documentation based on Functional specification;

Minimum Education: Associate Degree in Computer Science, Engineering or similar discipline

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com

Commercial Job Title: Data Management Specialist (DBMS/RDBMS, etc)

Eight years industry experience B.S. in Computer Science, Engineering or similar discipline and Eight years industry experience.

Functional Responsibility: Research, Data Design, Data Analysis, Data Modeling, Data Mining, Data Warehousing; Database Optimization; Scripting and Programming, Unit Testing;

Problem Research and Analysis and Offering technical solution; Adhering to Project Management, and Execution; Technical Forecasting and Estimating; Active Participation towards Technical Risk Management and Risk Mitigation

Commercial Job Title: Architectural Consultant Minimum/General Experience: Five to Ten years demonstrated performance in related technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems and applications design and implementation.

This individual will have been formally trained by Microsoft in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training in infrastructure and/or development areas associated with Microsoft's products.

Functional Responsibility: Work with customer and project team to develop and gain consensus on Vision Scope Contribute to review of customer tasks and development of MCS strategic approaches; direct the activities of Principal Consultants, Senior Consultants, Consultants and

Associate Consultants, and Sub-Contractors; Lead role in delivering technical presentations to customer; Participate in delivering technical presentations to customer staff; Participate in design review of information systems; Participate in project staffing decisions; Participate in strategic planning sessions with MCS Technical Project Manager and customer staff; Perform

REJ and TCO Analysis; Provide key personal link to Microsoft technology groups; Provide quality assurance review of engagement process and deliverables; Participate in design and architecture of complex enterprise systems; Focus on one or more key lifecycle segments:

opportunity, delivery or operations. Depth architecture specialties may include enterprise, industry, platform and solutions; Work with customers to align technology to their business opportunities, identify solution system interfaces, constraints, scope, cost, risks and value, document business, information, application and technology aspects of approach; Successful

Solution Deployments, Business Value and Customer/Partner Satisfaction; Provide quality assurance over both sales opportunities and project delivery, make go/no-go decisions on technical approaches, engage and lead Microsoft and partner resources; Operational

Excellence and Innovation- Drive IP development and reuse initiatives, drive best practice, architectural awareness initiatives; Business Strategy and Solutions; Provide technical guidance to practice management, develop business and market solutions and strategies, align with and support Microsoft product and strategy teams

Education: Bachelors degree and Masters Degree or industry equivalent experienceCommercial Job Title: Technical Project Manager Minimum/General Experience: Five to fifteen years demonstrated performance in related technology and project management. Experienced in business development and managing projects involving such complex networks, cross-platform integration and large-scale, complex

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com systems design and implementation. This individual will have been formally trained by

Microsoft in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training in infrastructure and/or development areas associated with Microsoft's products.

Functional Responsibility: The Technical Project Manager is Functional Responsibility responsible for overseeing the delivery of a product/service/solution and associated resources within the constraint of schedule, features/functionality, and budget during one or more key lifecycle segments: opportunity, delivery or operations; Manages key deliverables and associated activities; strong business development skills in needs requirements and business case for projects, strong cross-group collaboration with legal, sales, product development, partners and support, support the Services Executive and Engagement Manager in closing services sales;

Responsible for planning, executing, and controlling; Scope of project work, work objectives, and deliverables, development of duration estimates and schedule, development of cost estimates, performance management of scope, schedule, resources and cost, project infrastructure to support communications and information needs, use and reuse of Intellectual

Capital, support practice management in benchmarking and lessons learned to identify best practice and process improvements, continuous management of risk and quality to meet/exceed conditions of satisfaction, thought leader in project management in one or more key lifecycle segments: opportunity, delivery or operations, strong people management skills to direct virtual teams Education: Bachelor's or Masters degree or industry equivalent experience. Certification by the

Project Management Institute (PMI®)

Commercial Job Title: Senior Consultant

Minimum/General Experience: Five to fifteen years demonstrated performance in related technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been formally trained by Microsoft in one or more of the following areas: Microsoft

Solutions Framework, product futures, and relevant Certified Training in infrastructure and/or development areas associated with Microsoft's products.

Functional Responsibility: Analyze technical requirements and develop effective technical solutions; Direct the activities of other Senior Consultants, Consultants and Associate

Consultants; Lead role in conceiving architectural designs & current environment assessment;

Lead role in delivering technical presentations to customer; Manage specific tasks including directing the efforts of selected MCS and customer staff; Meet/interview customer to capture specific requirements in concise format; Participate in design of information systems; Perform in the role of Enterprise or Partner Strategy Consultant; Perform Rapid Economic

Justification (REJ) and Total Cost of Ownership (TCO) Analysis; Provide key personal link to

Microsoft technology groups; Provide leadership and guidance to support the implementation of large systems including methodology, design approaches, and architectural and engineering considerations; Provide quality assurance review of engagement processes and deliverables;

Serve as Technical Project Manager; Work with customer staff to implement customer technology (e.g., testing, documentation, meeting user expectations) Education: Bachelor's or Masters degree or industry equivalent experience.

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com

Commercial Job Title: Consultant

Minimum/General Experience: Five plus years demonstrated performance in related technology.

Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation. Microsoft will have formally trained this individual in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training associated with Microsoft's products.

Functional Responsibility: Analyze technical requirements and develop effective technical solutions; Assist in conceiving architectural designs; Assist in delivering technical presentations to customer staff; Assist in the implementation of large systems including methodology, design approaches, and architectural and engineering considerations; Design and write code as required for selected customer systems; Assist in infrastructure design and deployment activities; Develop documentation on selected customer systems and objectives;

Meet/interview customer to capture specific requirements in concise format; Perform in the role of Enterprise or Partner Strategy Consultant; Provide key personal link to Microsoft technology groups; Serve as Technical Project Lead; Work with customer staff to implement customer technology (e.g., testing, documentation, meeting user expectations); Work with customer staff to support technical strategy and control objectives Education: Bachelor's degree or industry equivalent experience.

Commercial Job Title: Associate Consultant Minimum/General Experience: One to five years demonstrated performance or internship in related technology. Experienced in topic such complex networks, cross-platform integration and large-scale, complex systems design and implementation. Microsoft will have formally trained this individual in product futures and relevant Certified Training associated with Microsoft's products.

Functional Responsibility: Assist in delivering technical presentations to customer staff; Design and write code as required for selected customer systems; Assist in infrastructure design and deployment activities; Develop documentation on selected customer systems and objectives;

Directly involved in the hands-on implementation of customer systems; Provide Technical

Writing and Documentation support; Work with customer staff personnel to support technical strategy and control objectives Education: Bachelor's degree or industry equivalent experience.

Commercial Job Title: Technician V Minimum/General Experience: Eight or more years demonstrated performance in related technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in one or more of the following areas: Microsoft Solutions Framework, 12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com product futures, and relevant Certified Training associated with Microsoft's products.

Functional Responsibility: Participate in strategic planning sessions with MCS Technical

Project Manager and customer staff; Participate in delivering technical presentations to customer staff; Serve as Technical Project Manager; Analyze technical requirements and develop effective technical solutions; Lead role in conceiving architectural designs; Lead role in current environment assessment Education: Bachelor's degree or industry equivalent experience

Commercial Job Title: Technician IV

Minimum/General Experience: Five to eight years demonstrated performance in related technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training associated with Microsoft's products.

Functional Responsibility: Analyze technical requirements and develop effective technical solutions; Assist in conceiving architectural designs; Assist in delivering technical presentations to customer staff; Assist in the implementation of large systems including methodology, design approaches, and architectural and engineering considerations; Design and write code as required for selected customer systems; Assist in infrastructure design and deployment activities; Directly involved in the hands-on implementation of customer systems;

Lead role in conceiving architectural designs; Lead role in current environment asse ssment;

Meet/interview customer to capture specific requirements in concise format; Participate in design of information systems; Work with MCS & customer staff to support technical strategy and control objectives Education: Bachelor's degree or industry equivalent experience

Commercial Job Title: Technician III

Minimum/General Experience: Five plus years demonstrated performance in related technology.

Experienced in topic such complex networks, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in product futures, and relevant Certified Training associated with Microsoft's products.

Functional Responsibility: Assist in delivering technical presentations to customer staff; Design and write code as required for selected customer systems; Assist in infrastructure design and deployment activities; Develop documentation on selected customer systems and objectives;

Directly involved in the hands-on implementation of customer systems; Meet/interview customer to capture specific requirements in concise format; Work with MCS & customer staff personnel to support technical strategy and control objectives

Commercial Job Title: Technician II Minimum/General Experience: Three to five years demonstrated performance in related technology. Experienced in topic such complex networks, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in product futures, and relevant Certified Training associated with Microsoft's products.

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com

Functional Responsibility: Assist in delivering technical presentations to customer staff; Design and write code as required for selected customer systems; Assist in infrastructure design and deployment activities; Develop documentation on selected customer systems and objectives;

Directly involved in the hands-on implementation of customer systems; Work with MCS & customer staff personnel to support technical strategy and control objectives

Commercial Job Title: Technician I Minimum/General Experience: One to five years demonstrated performance or internship in related technology. Experienced in topic such complex networks, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in product futures, and relevant Certified Training associated with Microsoft's products.

Functional Responsibility: Design and write code as required for selected customer systems;

Assist in deployment activities; directly involved in the hands-on implementation of customer systems; Provide Technical Writing and Documentation support; Work with MCS and customer staff to support technical strategy and control objectives

Commercial Job Title: Associate Technician Minimum/General Experience: Experienced in topic such networks, integration and systems design and implementation.

Functional Responsibility: Develop documentation on selected customer systems and objectives;

Provide Technical Writing and Documentation support Education: Industry equivalent experience.

Commercial Job Title: Technical Account Manager

Minimum/General Experience: Five to fifteen years demonstrated performance in related technology and Account management. Experienced in business development and managing projects involving such complex networks, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been formally trained by

Microsoft in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training in infrastructure and/or development areas associated with Microsoft's products.

Functional Responsibility: The Technical Account Manager is responsible for overseeing the delivery of a product/service/solution and associated resources within the constraint of schedule, features/functionality, and budget during one or more key lifecycle segments:

opportunity, delivery or operations; Manages key deliverables and associated activities;

Strong business development skills in needs requirements and business case for projects, strong cross-group collaboration with legal, sales, product development, partners and support, support the Services Executive and Engagement Manager in closing services sales;

Responsible for planning, executing, and controlling; Scope of project work, work objectives, and deliverables, development of duration estimates and schedule, development of cost estimates, performance management of scope, schedule, resources and cost, project

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com infrastructure to support communications and information needs, use and reuse of Intellectual

Capital, support practice management in benchmarking and lessons learned to identify best practice and process improvements, continuous management of risk and quality to meet/exceed conditions of satisfaction, thought leader in project management in one or more key lifecycle segments: opportunity, delivery or operations, strong people management skills to direct virtual teams

Commercial Job Title: Application Development Consultant technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems and applications design and implementation.

This individual will have been formally trained by Microsoft in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training in infrastructure and/or development areas associated with Microsoft's products.

Functional Responsibility: Contribute to review of customer tasks and development of MCS strategic approaches; Direct the activities of other Senior Consultants, Consultants and

Associate Consultants; Lead role in delivering technical presentations to customer;

Meet/interview customer to capture specific requirements in concise format; Participate in delivering technical presentations to customer staff; Participate in design of information systems; Participate in project staffing decisions; Participate in strategic planning sessions with MCS Technical Project Manager and customer staff; Perform Rapid Economic

Justification (REJ) and Total Cost of Ownership (TCO) Analysis; Provide key personal link to

Microsoft technology groups; Provide quality assurance review of engagement process and deliverables; Provide technical expertise in designing and architecting systems

Commercial Job Title: AutoCAD Technician

Ten years of industry experience of which Three must be in management of teams of software engineers Functional Responsibility: Relies on instructions and pre-established guidelines to perform the functions of the job, Schematic drawings, wiring diagrams, Shop drawings, and conceptual drawings. Prototype drawings and all kinds of technical illustrations Education: Bachelor's or Master’s degree or industry equivalent experience.

Commercial Job Title: Business Systems Specialist

Minimum/General Experience: 2-4 years of experience in the field or in a related area. Transforms initial rough product designs using computer aided design (CAD) into working documents.

Reviews engineering drawing and designs to ensure adherence to established specifications and standards.

Functional Responsibility: Gather data, research usage questions and/or software defects, conduct problem diagnosis and implement a timely resolution. Provide software support and

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com conduct business analyst support for clients via telephone and email. On-site visits are routinely required. Provide in-depth technical and business assistance to customers and internal staff. Interface with internal development staff on software issues and consult with customers on recommended business practices. Review and edit documentation and FAQs. Conduct training seminars in-house or via the web to customers.

Education: Bachelor’s degree in computer science, or related field.

Commercial Job Title: Database Administrator

Minimum/General Experience: Eight or more years demonstrated performance in related technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training associated with Microsoft's products.

Functional Responsibility: security Ensuring compliance with database vendor license agreement. Controlling and monitoring user access to the database. Monitoring and optimizing the performance of the database. Planning for backup and recovery of database information. Maintaining archived data on tape. Backing up and restoring the database.

Contacting database vendor for technical support Education: Bachelor’s Degree in a related area.

Commercial Job Title: Database Analyst III Minimum/General Experience: 4-6 years of experience in the field or in a related area.

Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training associated with Microsoft's products.

Functional Responsibility: Reviews, evaluates, designs, implements and maintains company database[s]. Identifies data sources, constructs data decomposition diagrams, provides data flow diagrams and documents the process. Writes codes for database access, modifications, and constructions including stored procedures. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.

Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Education: Bachelor's Degree in a related area.

Commercial Job Title: Documentation Specialist Minimum/General Experience: 4-6 years of experience in the field or in a related area.

Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training associated with Microsoft's products.

Functional Responsibility: Prepares and/or maintains documentation pertaining to programming, systems operation and user documentation. Translates business specifications

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com into user documentation. Plans, writes, and maintains systems and user support documentation efforts, including online help screen. May require an associate's degree or its equivalent and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required.

Education: Require an Associate's Degree

Commercial Job Title: GIS Specialist

Minimum/General Experience: 6 years of experience in the field or in a related area.

Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training associated with Microsoft's products.

Functional Responsibility: Utilizes Geographic Information System techniques to provide a better understanding of certain variables in a given geographic location. Extracts data from

GIS software and uses varying analysis methods to arrive at results. Recommends appropriate reactionary strategies in response to GIS analysis. Provides maps and data sets to clients to supplement analysis. Knowledgeable of GIS software and technology. Works in conjunction with CADD drafters and technicians. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

Commercial Job Title: Help Desk Specialist Minimum/General Experience: at least 7 years of experience in the field. Provide resolutions that often belong in an FAQ or knowledge base. Team responsible for managing the issues, commonly called queue managers or queue supervisors. Responsible for the network software, hardware and infrastructure such as servers, switches, backup systems and firewalls. They are responsible for the network services such as email, file, and security. The help desk will assign the network team issues that are in their field of responsibility.

Functional Responsibility: Manages its requests via help desk software, such as an issue tracking system. Manages a team of support personnel who troubleshoot IT issues.

Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and suggests changes to existing products or services to better aide the end user.

Commercial Job Title: IT Architect technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems and applications design and implementation.

This individual will have been formally trained by Microsoft in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training in

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com infrastructure and/or development areas associated with Microsoft's products.

Functional Responsibility: Works closely with Project manager as the Microsoft Advocate and sole or shared Technical lead to ensure development or analysis or deployment remains on schedule and in line with the current capabilities and future directions of Microsoft products.

Commercial Job Title: IT Subject Matter Specialist

Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training associated with Microsoft's products.

Functional Responsibility: A subject matter expert understands, articulates, and implements best practices related to their area of expertise. Depending on the work environment, the subject matter expert may lead or be an active participant of a work-group with the need for specialized knowledge. The subject matter expert provides guidance on how their area of capability can resolve an organizational need, and actively participates in all phases of the software development life cycle.

Commercial Job Title: Medical Transcriptionist

Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been trained in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training associated with Microsoft's products.

Functional Responsibility: Transcribe dictation for a variety of medical reports, such as patient histories, physical examinations, emergency room visits, operations, chart reviews, consultation, or discharge summaries. Review and edit transcribed reports or dictated material for spelling, grammar, clarity, consistency, and proper medical terminology.

Distinguish between homonyms and recognize inconsistencies and mistakes in medical terms, referring to dictionaries, drug references, and other sources on anatomy, physiology, and medicine. Return dictated reports in printed or electronic form for physician's review, signature, and corrections and for inclusion in patients' medical records. Translate medical jargon and abbreviations into their expanded forms to ensure the accuracy of patient and health care facility records. Take dictation using either shorthand or a stenotype machine, or using headsets and transcribing machines; then convert dictated materials or rough notes to written form. Identify mistakes in reports and check with doctors to obtain the correct information.

Perform data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians. Produce medical reports, correspondence, records, patient-care information, statistics, medical research, and administrative material. Answer inquiries concerning the progress of medical cases, within the limits of confidentiality laws.

12801 Auburn Street, Detroit, Michigan 48223 | Tel: (313) 544-7117 | Fax: (313) 544-7111 | www.FutureNetGroup.com

Education: Require an Associate's Degree or a CMT with at least 5 years of experience in the field.

Commercial Job Title: Network Engineer III

Minimum/General Experience: Four to Six years of experience in the field or in a related area.

Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation.

Functional Responsibility: Assists in the development and maintenance of network communications. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements.

Commercial Job Title: Network Systems Administrator

Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation. Maintains network infrastructure such as switches and routers, and diagnoses problems with these or with the behavior of network attached computers.

Functional Responsibility: Installing, supporting and maintaining servers or other computer systems, and planning for and responding to service outages and other problems.