MAS - Sigma Information Management Corporation - GS35F0485P

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY

SCHEDULE PRICE LIST

8252 Roseland Drive, Fairfax Station, VA 22039

(703) 690-9843 - Phone (703) 690-9834 - FAX Website: http://www.sigmainfocorp.com

Email: Sigma@erols.com

Contract Administrator: Dr. Daryao S Khatri

MULTIPLE AWARD SCHEDULE (MAS)

GSA AUTHORIZED SCHEDULE

NO. GS-35F-0485P

Award Dates: April 26, 2019 – April 25, 2024 Last MASS Modification: A847 Date: 09/15/2022

Last Modification: PS-0025 Date: 01/26/2023

Special Item No. 54151S Information Technology Professional Services

Special Item No. 611420 Information Technology Training

Special Item No. 541612HC Agency Human Capital Strategy, Policy, and Operations

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TABLE OF CONTENTS

CUSTOMER INFORMATION

INFORMATION FOR ORDERING ACTIVITIES (ALL SINs) ……………………...…... 5

TERMS AND CONDITIONS APPLICABLE TO SIN 54151S ………………………..….. 10

LABOR CATEGORY DESCRIPTIONS FOR SIN 54151S

GSA PRICING FOR SIN 54151S …………………………………………………………

TERMS AND CONDITIONS APPLICABLE TO SIN 611420.........................…………… 24

COURSES TITLES AND GSA PRICING FOR SIN 611420 ….……………………….…. 26

TERMS AND CONDITIONS APPLICABLE TO SIN 541612HC………….…

SERVICE DESCRIPTIONS FOR SIN 541612HC

GSA PRICING FOR SIN 541612HC ......………..……………..…………………………

ORDER-LEVEL MATERIALS (OLMS) …………………………….……….................…. 32

USA COMMITMENT TO PROMOTE SMALL BUSINESS ….………

BPA INFORMATION …………………...............................………….……….................…. 36

GUIDELINES FOR CONTRACT TEAMING AGREEMENTS ...............………........…. 37

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CUSTOMER INFORMATION

FOR ORDERING ACTIVITIES

1a. Table of Awarded Special Item Number(s):

SIN SIN DESCRIPTION

541612HC Agency Human Capital Strategy, Policy, and Operations

54151S Information Technology Professional Services

611420 Information Technology Training

1b. Lowest Priced Item: See attached pricelist.

1c. Labor Category Descriptions: See attached Labor category descriptions.

2. Maximum Order: $1,000,000 for all SINs

3. Minimum Order: $100

4. Geographical Coverage (delivery area): 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and US Territories.

5. Production Point: Not applicable

6. Statement of Net Prices: Prices are net as listed herein.

7. Quantity/Volume Discount: Not applicable

8. Prompt Payment Terms: 2% 10 days, 1% 20 days

9. Foreign Items: Not applicable

10a. Time of Delivery: As specified by the agency’s task order.

10b. Expedited Delivery: Not applicable

10c. Overnight & 2-day delivery: Not applicable

10d. Urgent Requirements: Not applicable

11. F.O.B. Points: Destination

12a. Ordering Address: 8252 Roseland Drive

Fairfax Station, VA 22039

Email: sigma@erols.com

12b. Ordering Procedures: For supplies and services, the ordering procedures, information on

Blanket Purchase Agreements (BPA’s) and a sample BPA can be found at the GSA schedule homepage (http://www.gsa.gov/schedules.)

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13. Payment Address: 8252 Roseland Drive

Fairfax Station, VA 22039

14. Warranty provision: Sigma warrants and implies that the items delivered hereunder are merchantable and fit for the particular purpose described under this contract.

15. Export Packing Charges: Not applicable

16. Terms and Conditions of Rental, Maintenance, and Repair: Not applicable

17. (a) Terms and Conditions of Installation: Not applicable

18. (a) Terms and Conditions of Repair Parts: Not applicable

18 (b). Terms and Conditions for any other services: Not applicable

19. List of Service and Distribution Points: Not applicable

20. List of Participating Dealers: Not applicable

21. Preventive Maintenance: Not applicable

22. a. Environmental Attributes: Not applicable

22 b. Section 508 Compliance: Not applicable

23. Entity Unique ID (EUI) number: RMXNNKBDFC42

24. System for Award Management (SAM) Database: Sigma is registered in the SAM database

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INFORMATION FOR ORDERING ACTIVITIES

APPLICABLE TO ALL SPECIAL ITEM NUMBERS

1. GEOGRAPHIC SCOPE OF CONTRACT:

Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities. Overseas delivery is delivery to points outside of the 48 contiguous states, Washington, DC, Alaska, Hawaii, Puerto Rico, and U.S. Territories.

Offerors are requested to check one of the following boxes:

[ ] The Geographic Scope of Contract will be domestic and overseas delivery.

[ ] The Geographic Scope of Contract will be overseas delivery only.

[X] The Geographic Scope of Contract will be domestic delivery only.

2. CONTRACTOR’S ORDERING ADDRESS AND PAYMENT INFORMATION:

8252 Roseland Drive, Fairfax Station, VA 22039

Sigma Information Management Corporation will accept the credit card for payments equal to or less than the micro-purchase for oral or written orders under this contract. The Contractor and the ordering agency may agree to use the credit card for dollar amounts over the micro-purchase threshold (See GSAR 552.232-79, Payment by Credit Card). In addition, bank account information for wire transfer payments will be shown on the invoice.

The following telephone number(s) can be used by ordering activities to obtain technical and/or ordering assistance: (703) 690-9843

3. STATISTICAL DATA FOR GOVERNMENT ORDERING OFFICE COMPLETION OF

STANDARD FORM 279:

Block 9: G. Order/Modification Under Federal Schedule

Block 16: Data Universal Numbering System (DUNS) Number: 175323674

Block 30: Type of Contractor - B

B. Small Business

Block 31: Woman-Owned Small Business - Yes

Block 36: Contractor's Taxpayer Identification Number (TIN): 54-1332521

4a. CAGE Code: 3KJL1

4b. Contractor has registered with the SAM Database. SAM UEI: RMXNNKBDFC42

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4. FOB: DESTINATION

5. DELIVERY SCHEDULE

a. TIME OF DELIVERY: The Contractor shall deliver to destination within the number of calendar days after receipt of order (ARO), as set forth below:

b. URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

SPECIAL ITEM NUMBER DELIVERY TIME (Days ARO)

54151S As Negotiated between SIGMA and the ordering activity

611420 As Negotiated between SIGMA and the ordering activity

541612HC As Negotiated between SIGMA and the ordering activity

6. DISCOUNTS: Prices shown are NET Prices; Basic Discounts have been deducted.

54151S - IT Professional Services

Standard Discount: 2.5% to 15%

Prompt Payment Discount: 2% 10 days, 1% 20 days

Credit Card Discount: None

Delivery: Negotiated between the ordering office and the contractor Sigma Information Management

Corporation certifies that blending or averaging has not occurred in this offer to the Government.

611420 – IT Training Courses

Standard Discount: 3.5% - 15%

Prompt Payment Discount: 2% 10 days, 1% 20 days

Credit Card Discount: None

Delivery: Negotiated between the ordering office and the contractor Sigma Information Management

Corporation certifies that blending or averaging has not occurred in this offer to the Government.

541612HC - Agency Human Capital Strategy, Policy, and Operations

Standard Discount: 10%

Prompt Payment Discount: 2% 10 days, 1% 20 days

Credit Card Discount: None

Delivery: Negotiated between the ordering office and the contractor Sigma Information Management

Corporation certifies that blending or averaging has not occurred in this offer to the Government.

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7. SMALL REQUIREMENTS: The minimum dollar value of orders to be issued is $100.

8. MAXIMUM ORDER (All dollar amounts are exclusive of any discount for prompt payment.)

a. The Maximum Order value for the following Special Item Numbers (SINs) is $500,000:

SIN 54151S - Information Technology (IT) Professional Services

SIN 541612HC - Agency Human Capital Strategy, Policy, and Operations

b. The Maximum Order value for the following Special Item Numbers (SINs) is $ $25,000:

SIN 611420 - Information Technology Training

9. ORDERING PROCEDURES FOR FEDERAL SUPPLY SCHEDULE CONTRACTS

a. FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work.

b. FAR 8.405-2 Ordering procedures for services requiring a statement of work.

Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an order or establishing a BPA for supplies or services. These procedures apply to all schedules.

10. CONTRACTOR TASKS / SPECIAL REQUIREMENTS (C-FSS-370) (NOV 2003)

(a) Security Clearances: The Contractor may be required to obtain/possess varying levels of security clearances in the performance of orders issued under this contract. All costs associated with obtaining/possessing such security clearances should be factored into the price offered under the

Multiple Award Schedule.

(b) Travel: The Contractor may be required to travel in performance of orders issued under this contract. Allowable travel and per diem charges are governed by Pub .L. 99-234 and FAR Part 31 and are reimbursable by the ordering agency or can be priced as a fixed price item on orders placed under the Multiple Award Schedule. Travel in performance of a task order will only be reimbursable to the extent authorized by the ordering agency. The Industrial Funding Fee does NOT apply to travel and per diem charges.

(c) Certifications, Licenses and Accreditations: As a commercial practice, the Contractor may be required to obtain/possess any variety of certifications, licenses and accreditations for specific

FSC/service code classifications offered. All costs associated with obtaining/ possessing such certifications, licenses and accreditations should be factored into the price offered under the Multiple

Award Schedule program.

(d) Insurance: As a commercial practice, the Contractor may be required to obtain/possess insurance coverage for specific FSC/service code classifications offered. All costs associated with

Page -7-obtaining/possessing such insurance should be factored into the price offered under the Multiple

Award Schedule program.

(e) Personnel: The Contractor may be required to provide key personnel, resumes or skill category descriptions in the performance of orders issued under this contract. Ordering activities may require agency approval of additions or replacements to key personnel.

(f) Organizational Conflicts of Interest: Where there may be an organizational conflict of interest as determined by the ordering agency, the Contractor’s participation in such order may be restricted in accordance with FAR Part 9.5.

(g) Documentation/Standards: The Contractor may be requested to provide products or services in accordance with rules, regulations, OMB orders, standards and documentation as specified by the agency’s order.

(h) Data/Deliverable Requirements: Any required data/deliverables at the ordering level will be as specified or negotiated in the agency’s order.

(i) Government-Furnished Property: As specified by the agency’s order, the Government may provide property, equipment, materials, or resources as necessary.

(j) Availability of Funds: Many Government agencies’ operating funds are appropriated for a specific fiscal year. Funds may not be presently available for any orders placed under the contract or any option year. The Government’s obligation on orders placed under this contract is contingent upon the availability of appropriated funds from which payment for ordering purposes can be made.

No legal liability on the part of the Government for any payment may arise until funds are available to the ordering Contracting Officer.

(k) Overtime: For professional services, the labor rates in the Schedule should not vary by virtue of the Contractor having worked overtime. For services applicable to the Service Contract Act (as identified in the Schedule), the labor rates in the Schedule will vary as governed by labor laws

(usually assessed a time and a half of the labor rate).

11. CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES: Any ordering activity, with respect to any one or more delivery orders placed by it under this contract, may exercise the same rights of termination as might the GSA Contracting Officer under provisions of FAR 52.212-4, paragraphs (l) Termination for the ordering activity’s convenience, and (m) Termination for Cause

(See 52.212-4)

12. CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS

(1) Time of delivery/installation quotations for individual orders;

(2) Technical representations and/or warranties of products concerning performance, total system performance and/or configuration, physical, design and/or functional characteristics and capabilities of a product/equipment/ service/software package submitted in response to requirements which result in orders under this schedule contract.

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(3) Any representations and/or warranties concerning the products made in any literature, description, drawings and/or specifications furnished by the Contractor.

13. BLANKET PURCHASE AGREEMENTS (BPAs)

The use of BPAs under any schedule contract to fill repetitive needs for supplies or services is allowable. BPAs may be established with one or more schedule contractors. The number of BPAs to be established is within the discretion of the ordering activity establishing the BPA and should be based on a strategy that is expected to maximize the effectiveness of the BPA(s). Ordering activities shall follow FAR 8.405-3 when creating and implementing BPA(s).

14. CONTRACTOR TEAM ARRANGEMENTS

Contractors participating in contractor team arrangements must abide by all terms and conditions of their respective contracts. This includes compliance with Clauses 552.238-74, Industrial Funding

Fee and Sales Reporting, i.e., each contractor (team member) must report sales and remit the IFF for all products and services provided under its individual contract.

15. INSURANCE—WORK ON A GOVERNMENT INSTALLATION (JAN 1997) (FAR

52.228-5)

(a) The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.

(b) Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective—

(1) For such period as the laws of the State in which this contract is to be performed prescribe; or

(2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting

Officer, whichever period is longer.

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require work on a Government installation and shall require subcontractors to provide and maintain the insurance required in the Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all subcontractors' proofs of required insurance and shall make copies available to the Contracting Officer upon request.

SERVICE CONTRACT ACT, AS AMENDED

All primary categories offered by Sigma Information Management Corporation are exempt from the Service Contract Act of 1965, as amended. Any categories that fall under the Service

Contract Act of 1965, as amended, must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

"All non-professional labor categories must be incidental to and used solely to support hardware, software, training and/or professional services, and cannot be purchased separately."

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TERMS AND CONDITIONS APPLICABLE TO

INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

(SPECIAL ITEM NUMBER 54151S)

54151S - IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion, and implementation support; network services, data/records management, and testing.

NOTE: Subject to Cooperative Purchasing

NAICS: 541511 Custom Computer Programming Services; 541512 Computer Systems Design

Services; 541513 Computer Facilities Management Services; 541519 Other Computer Related

Services

Cooperative Purchasing: Yes

Set Aside: No

FSC/PSC Code : DA01

Maximum Order : $500,000

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information

Technology Professional Services apply exclusively to IT/IAM Professional Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made, and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19

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(Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. ORGANIZATIONAL CONFLICTS OF INTEREST

a) Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b) To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries, and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508

5. SERVICES PERFORMED

a) All services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

b) The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

c) The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

6. TRAVEL

Any Contractor travel required in the performance of services must comply with the Pub. L. 99-234 and FAR Part 31.205-46, as applicable, in effect on the date(s) the travel is performed. Established

Federal Government per diem rates will apply to all Contractor travel.

7. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the

Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree.

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The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for

Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the

Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

8. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL

ITEMS (NOV 2021) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND

CONDITIONS COMMERCIAL ITEMS (NOV 2021) (ALTERNATE I - NOV 2021) applies to

Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

9. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR

52.227-14 (MAY 2014) Rights in Data – General, may apply.

10. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT/IAM Professional Services.

11. INDEPENDENT CONTRACTOR

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All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

12. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

* All services shall be billed in arrears in accordance with 31 U.S.C. 3324.

13. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted.

Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (NOV 2021)

(ALTERNATE I – NOV 2021) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR

52.212-4 (NOV 2021) (ALTERNATE I – NOV 2021) applies to labor-hour orders placed under this contract. 52.216-31 (NOV 2021) Time- and-Materials/Labor-Hour Proposal Requirements—

Commercial Item Acquisition As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general, and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

14. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

15. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

16. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's

Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

17. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

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a. The Contractor shall provide a description of each type of IT Service offered under Special Item

Numbers 54151S IT Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

GUARANTEE FOR PROFESSIONAL SERVICE - 54151S: Personnel provided under this contract by Sigma Information Management Corporation shall have the experience, Education, and expertise as delineated in the authorized IT Schedule Price list. Sigma Information Management

Corporation certifies that the labor rates presented to GSA for comparison represent the best rates that Sigma Information Management Corporation has offered to other Federal Government

Customers.

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IT PROFESSIONAL SERVICE DESCRIPTIONS

FOR SIN 54151S

Helpdesk/Computer Support Specialist

Provides administrative and Personal Computer support for office personnel and clients.

Education and Experience Requirements: Associates or equivalent and 3 years related experience or equivalent experience.

Web Developer, Web Designer (Beginner)

Develops and implements technical and functional requirements of clients’ homepage requirements.

Education and Experience Requirements: BS or equivalent and 5 years related experience or equivalent experience.

Web Developer, Web Designer (Intermediate)

Develops and implements technical and functional requirements of clients’ Webpage requirements with text only.

Education and Experience Requirements: BS or equivalent and 3 years related experience or equivalent experience.

Web Developer, Web Designer (Senior)

Develops and implements technical and functional requirements of clients’ homepage requirements with text and graphics.

Education and Experience Requirements: BS or equivalent and 7 years related experience or equivalent experience.

Programming Specialist, Programming

Writes HTML codes for clients’ Web pages.

Education and Experience Requirements: BS or equivalent and 3 years related experience or equivalent experience.

Trainer (Beginner)

Develops outlines, table of contents, and course content for introductory-level topics in agency specific programs and computer software, specifically designed for employees with no experience.

Education and Experience Requirements: BS or equivalent and 1-2 years related experience or equivalent experience.

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Trainer (Intermediate)

Develops outlines, table of contents, and course content for Intermediate-level topics in agency specific programs and computer software, specifically designed for employees with experience at proficiency level.

Education and Experience Requirements: BS or equivalent and 3-4 years related experience or

Trainer (Senior)

Develops outlines, table of contents, and course content for advanced-level topics in agency specific programs and computer software, specifically designed for Power Users.

Education and Experience Requirements: BS or equivalent and 5+ years related experience or

Administrative Support

Provides administrative support for office and clients.

Education and Experience Requirements: Associates or equivalent and 3 years related experience or equivalent experience.

Project Coordination

Provides general-purpose non-technical coordination for projects and offices in terms of completion of projects and employee relationships.

Education and Experience Requirements: Masters or equivalent and 5 years related experience or

Project Management

Provides specialized and technical management for projects and offices in terms of completion of projects with special technology needs.

Education and Experience Requirements: Masters or equivalent and 10 years related experience or

Marketing & Outreach

Provides services and marketing to other offices and agencies that require services that are similar to current offerings.

Education and Experience Requirements: BS or equivalent and 5 years related experience or

Program Development

Develops and writes feasibility study for new programs that are highly technical in nature and that require the integration of various technologies and services.

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Training Developer

Creates a timeline for all of the seminar and training days throughout an agency and evaluates the effectiveness of these activities.

Technical Writing

Provides expertise in technical writing to individuals and groups of employees of an agency.

Network Admin.

Maintains, modifies, and implements the needed infrastructure of computer systems configured in a networking environment.

Education and Experience Requirements: BS or equivalent and 3 years related experience or

Course Development, Course Developer (I)

Provides outline, table of contents, and other specifics for a half-day course for Agency Specific

Computer Courseware.

Education and Experience Requirements: BS or equivalent and 3-5 years related experience or

Course Development, Course Developer (II)

Provides outline, table of contents, and other specifics for a one-day course for Agency Specific

Education and Experience Requirements: BS or equivalent and 5-8 years related experience or

Course Development, Course Developer (III)

Provides outline, table of contents, and other specifics for a two-day course for Agency Specific

Education and Experience Requirements: BS or equivalent and 10+ years related experience or

Network Administrator I

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Sets up, configures, and supports internal and/or external networks. Develops and maintains all systems, applications, security, and network configurations. Troubleshoots network performance issues and creates and maintains a disaster recovery plan. Recommends upgrades, patches, and new applications and equipment. Provides technical support and guidance to users. Familiar with a variety of the field's concepts, practices, and procedures.

Education and Experience Requirements: BS degree or equivalent and 2-4 years related experience or equivalent experience.

Network Administrator II

Sets up, configures, and supports internal and/or external networks. Develops and maintains all systems, applications, security, and network configurations. Troubleshoots network performance issues and creates and maintains a disaster recovery plan. Recommends upgrades, patches, and new applications and equipment. Provides technical support and guidance to users. Familiar with a variety of the field's concepts, practices, and procedures.

Education and Experience Requirements: BS Degree or equivalent and 5-7 years related experience or equivalent experience.

Network Administrator III

Sets up, configures, and supports internal and/or external networks. Develops and maintains all systems, applications, security, and network configurations. Troubleshoots network performance issues and creates and maintains a disaster recovery plan. Recommends upgrades, patches, and new applications and equipment. Provides technical support and guidance to users. Familiar with a variety of the field's concepts, practices, and procedures.

Education and Experience Requirements: BS Degree or equivalent and 8-10 years related experience or equivalent experience.

Programming Specialist I

Maintains data files and control procedures for a simple system of networked microcomputers or for a single group of microcomputers linked to a host workstation, minicomputer, or mainframe.

Assigns passwords and monitors use of resources. Backs up files as required. May produce simple periodic business reports; generate output such as labels, letters, and forms. Requires supervision.

Education and Experience Requirements: BS Degree or equivalent and 2-4 years related experience or equivalent experience.

Programming Specialist II

Maintains data files and control procedures for a simple to mid-level system of networked microcomputers or for a single group of microcomputers linked to a host workstation, minicomputer, or mainframe. Responsible for system security and data integrity. Assigns passwords and monitors use of resources. Backs up files as required. May produce simple periodic business reports, generate output such as labels, letters, and forms. Responds to frequent management requests for information.

May require knowledge of database languages that support major business applications. Although the incumbent may be a resident expert for applications running on a department-wide LAN or for

Page -18-the entire computer system in a smaller enterprise, complex hardware and software applications are typically maintained by other professional staff or by vendors. Requires very little supervision.

Education and Experience Requirements: Bachelor’s Degree or equivalent and 5-8 years related experience or equivalent experience.

Programming Specialist III

Maintains data files and control procedures for mid to complex system of networked microcomputers or for a single group of microcomputers linked to a host workstation, minicomputer, or mainframe. Responsible for system security and data integrity. Assigns passwords and monitors use of resources. Backs up files as required. May produce complex periodic business reports, generate output such as labels, letters, and forms. Responds to frequent management requests for information. May require extensive knowledge of database languages that support major business applications. Although the incumbent may be a resident expert for applications running on a department-wide LAN or for the entire computer system in a smaller enterprise, complex hardware and software applications may be maintained by other professional staff or by vendors. Sometimes is the Task Leader or supervisor of junior and/or entry-level database administrators.

Education and Experience Requirements: BS Degree or equivalent and 9-12 years related

System Analyst I

Analyzes information to be processed. Defines and analyzes problems and develops system requirements and program specifications. Develops, in conjunction with functional users, system alternative solutions. Provides support for installation, testing, implementation, and ongoing maintenance of the hardware/software system.

Education and Experience Requirements: BS Degree or equivalent and 2-4 years related

System Analyst II requirements and program specifications. Develops, in conjunction with functional users, system alternative solutions. Supervises System Analysts I as required. Provides support for installation, testing, implementation, and ongoing maintenance of the hardware/software system.

Education and Experience Requirements: BS Degree or equivalent and 5-8 years related

System Analyst III requirements and program specifications. Develops, in conjunction with functional users, system alternative solutions. Supervises System Analysts I as required. Provides support for installation, testing, implementation, and ongoing maintenance of the hardware/software system.

Education and Experience Requirements: BS Degree or equivalent and 9-12 years related

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Project Manager I

This function serves as the counterpart to the client program/technical manager for a program.

Manages information technology program/technical support operations involving multiple tasks/projects and personnel at diverse locations. Organizes, directs and coordinates planning and execution of all program/technical support activities. Shall have demonstrated information technology expertise and communication skills to be able to interface with all levels of management.

Assigns duties and reviews work of subordinates. Establishes and alters (as necessary) management structure within the program to effectively direct program/technical support activities. Meets and confers with client management officials regarding the status of specific Contractor program/technical activities and progress. Resolves problems, issues or conflicts as required.

Ensures that program schedule, performance, and deliverables are met.

Education and Experience Requirements: Bachelor’s Degree in Business Administration, Information Technology, or related field or equivalent, a minimum of 5-7 years intensive and progressive experience in management of programs. Three (3) years-experience supervising, two (2) years managing IT projects.

Project Manager II

This function serves as the counterpart to the client program/technical manager for intermediate to complex programs. Manages information technology program/technical support operations involving multiple tasks/projects and personnel at diverse locations. Organizes, directs and coordinates planning and execution of all program/technical support activities. Shall have demonstrated information technology expertise and communication skills to be able to interface with all levels of management. Assigns duties and reviews work of subordinates. Establishes and alters

(as necessary) management structure within the program to effectively direct program/technical support activities. Meets and confers with client management officials regarding the status of specific Contractor program/technical activities and progress. Resolves problems, issues or conflicts as required. Ensures that program schedule, performance, and deliverables are met.

Education and Experience Requirements: Bachelor’s Degree in Business Administration, Information Technology, or related field or equivalent, a minimum of 8-10 years intensive and progressive experience in management of programs. Five (5) years-experience supervising, and three

(3) years managing IT projects.

Project Manager III

This function serves as the counterpart to the client program/technical manager for a complex program. Manages program/technical support operations involving multiple tasks/projects and personnel at diverse locations. Organizes, directs and coordinates planning and execution of all program/technical support activities. Shall have demonstrated information technology expertise and communication skills to be able to interface with all levels of management. Assigns duties and reviews work of subordinates. Establishes and alters (as necessary) management structure within the program to effectively direct program/technical support activities. Meets and confers with client management officials regarding the status of specific Contractor program/technical activities and progress. Resolves problems, issues or conflicts as required. Ensures that program schedule, performance, and deliverables are met.

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Education and Experience Requirements: BS Degree or equivalent in Business Administration, Information Technology, or related field or equivalent, a minimum of 10 years intensive and progressive experience in management of programs. Six (6) years-experience supervising, four (4) years managing IT projects or equivalent experience.

Network Security I

Monitors computer networks for security threats or unauthorized users. Identify compromised machines and report on security measures taken to address threats. Analyze security risks and develop response procedures. Additional duties may include developing and testing software deployment tools, firewalls, and intrusion detection systems. Some network security workers research, evaluate, recommend, and implement other security devices as well. This may include installing computer security software, conducting regular security audits, preparing security status reports, educating users on computer security, creating security documentation for users, assisting in disaster recovery, and gathering evidence regarding cybercrimes.

Education and Experience Requirements: BS degree or equivalent and 2-4 years related experience

Network Security II machines and report on security measures taken to address threats. Analyze security risks and develop response procedures. Additional duties may include developing and testing software deployment tools, firewalls, and intrusion detection systems. Some network security workers research, evaluate, recommend, and implement other security devices as well. This may include installing computer security software, conducting regular security audits, preparing security status reports, educating users on computer security, creating security documentation for users, assisting in

Education and Experience Requirements: BS degree or equivalent and 5-8 years related experience

Network Security III machines and report on security measures taken to address threats. Analyze security risks and develop response procedures. Additional duties may include developing and testing software deployment tools, firewalls, and intrusion detection systems. Some network security workers research, evaluate, recommend, and implement other security devices as well. This may include installing computer security software, conducting regular security audits, preparing security status reports, educating users on computer security, creating security documentation for users, assisting in

Education and Experience Requirements: BS degree or equivalent and 9-12 years related

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Education Substitution

SIGMA offers only personnel who meet or exceed the minimum qualification requirements stated in the Commercial Labor Category Descriptions provided herein. SIGMA does allow experience to substitute for education requirements and education for experience. Also, Professional Certification related to the technology is equivalent to two years of experience or the education requirement. GSA and/or the ordering activities may have access to any SIGMA’s employee resume (by request) before, during or after assignment of any GSA order. If for some extenuating reason a person assigned to an order must be replaced or substituted, the ordering activity will be notified in advance, in writing, and the substituting person will have equal or greater qualifications than the departing employee. SIGMA’s criteria for substitution of educational degree or experience are as follows:

Education Substituted for Experience: • Formal education may substitute for experience.

• Each formal degree (i.e., Bachelor’s, Master’s, or Ph.D.) may substitute for four (4) years of experience.

Experience Substituted for Formal Education: • Specialized experience may substitute for formal education.

• Four (4) years of experience may substitute for a bachelor’s degree.

• Bachelor’s Degree plus 2 years of additional general experience and 2 additional years of specific related experience with similar functional responsibilities may substitute for a master’s degree.

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SIN/SIN(s)

Proposed

Labor Category/Service

Title

Minimum

Education

Minimum Years of Experience

New Price Offered to GSA (including

IFF)

541612HC Career Counselor, Level II Bachelors 10 $119.08

541612HC Career Counselor, Level III Masters 15 $126.39

541612HC Career Counselor, Level I Bachelors 5 $114.83

54151S Helpdesk/Computer

Support Specialist Associates 3

$78.52

54151S Web Developer, Web

Designer (Beginner) Bachelors 3

$116.37

54151S Web Developer, Web

Designer (Intermediate) Bachelors 5

$123.42

54151S Web Developer, Web

Designer (Senior) Bachelors 7

$130.68

54151S Programming Specialist, Programming Bachelors 3

$141.58

54151S Trainer (Beginner) Bachelors 2 $137.09

54151S Trainer (Intermediate) Bachelors 2 $146.12

54151S Trainer (Senior) Bachelors 5 $174.00

54151S Administrative support Associates 3 $75.59

54151S Project Coordination Masters 5 $86.75

54151S Project Manager Masters 10 $160.63

54151S Marketing & Outreach Bachelors 5 $131.41

54151S Program Development Bachelors 5 $131.41

54151S Training Developer Masters 5 $117.67

54151S Technical Writing Masters 5 $126.26

54151S Network Admin. Bachelors 7 $143.51

54151S Course Development, Course Developer (I) Bachelors 4

$105.77

54151S Course Development, Course Developer (II) Bachelors 6

$110.62

54151S Course Development, Course Developer (III) Bachelors 10

$114.55

54151S Network Administrator I BS 3 $131.68

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54151S Network Administrator II BS 6 $143.52

54151S Network Administrator III BS 9 $155.90

54151S Programming Specialist BS 3 $131.68

54151S Programming Specialist II BS 7 $141.63

54151S Programming Specialist III BS 10 $156.96

54151S System Analyst I BS 3 $131.68

54151S System Analyst II BS 6 $141.63

54151S SystemAnalyst III BS 10 $156.96

54151S Project Manager I BS 6 $142.21

54151S Project Manager II BS 9 $160.59

54151S Project Manager III BS 10 $173.80

54151S Network Security I BS 3 $152.74

54151S Network Security II BS 6 $165.12

54151S Network Security III BS 10 $181.97

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INFORMATION TECHNOLOGY TRAINING

(SPECIAL ITEM NUMBER 611420)

SIN 611420 Information Technology Training

Includes training on hardware, software, cloud, and other applicable systems.

NOTE: Subject to Cooperative Purchasing

NAICS: 611420 Computer Training

Cooperative Purchasing: Yes

Set Aside: No

FSC/PSC Code : U012

Maximum Order : $250,000

Instructions:

1) Specific Instructions for SIN 611420 – Information Technology Training

a) Prepaid training tokens, credits, etc., shall not be permitted on this SIN.

b) Offerors shall provide training courses normally available to commercial customers, which will permit ordering activity users to make full, efficient use of general-purpose commercial IT products. Training is restricted to training courses for those products within the scope of the IT

Category.

c) Cancellation and Rescheduling

i) The ordering activity will notify the Contractor at least seventy-two (72) hours before the scheduled training date if a student will be unable to attend. The Contractor will then permit the ordering activity to either cancel the order or reschedule the training at no additional charge. In the event the training class is rescheduled, the ordering activity will modify its original training order to specify the time and date of the rescheduled training class.

ii) In the event the ordering activity fails to cancel or reschedule a training course within the time frame specified above; the ordering activity will be liable for the contracted dollar amount of the training course. The Contractor agrees to permit the ordering activity to reschedule a student who fails to attend a training class within ninety (90) days from the original course date, at no additional charge.

iii) The ordering activity reserves the right to substitute one student for another up to the first day of class.

iv) In the event the Contractor is unable to conduct training on the date agreed to by the

Contractor and the ordering activity, the Contractor must notify the ordering activity at least seventy-two (72) hours before the scheduled training date.

d) Follow-Up Support the Contractor agrees to provide each student with unlimited telephone support…