MAS - Simin Solutions Inc. - GS35F0475U

AUTHORIZED FEDERAL ACQUISITION SERVICE

Multiple Award Schedule

INFORMATION TECHNOLOGY – IT Services

INFORMATION TECHNOLOGY Professional Services

Special Item No. 54151S Information Technology (IT) Professional Services

SIN 54151S - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

Note 2: Offerors and Agencies are advised that the Group 70 – Information Technology Schedule is not to be used as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.

Note 3: This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision of implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances the services must be performance by the publisher or manufacturer or one of their authorized agents.

SIMIN Solutions, Inc.

5993 Maxtown Road, Westerville, OH 43082

614-946-4140 sharukhd@gmail.com

Contract Number: GS-35F-0475U

General Services Administration

Federal Acquisition Service

Pricelist current through last Modification, dated: February 16, 2021

Products and ordering information in this Authorized FSS Information Technology Schedule Pricelist are also available on the GSA Advantage! System. Agencies can browse GSA Advantage! by accessing the Federal

Acquisition Service’s Home Page via the Internet at http://www.fss.gsa.gov/ mailto:sharukhd@gmail.com http://www.fss.gsa.gov/

TABLE OF CONTENTS

Cover Page……………………………….………………………………………………….………………………1

Table of Contents……………………………………………………………………………………………………2

Information for Ordering Activities .………………………………………………………………………...........3-6

Terms and Conditions Applicable to IT Professional Services (SIN 54151S)……...……………….…….……...7-9

GSA Labor Categories and Pricing ……………………………………………...……………………………

GSA Labor Category Descriptions ….………………………………………………………………………… 11-28

Blanket Purchase Agreements ……………….…………………………………………………………………….29

Contractor Team Arrangements …………………………………………………………………………………...29

INFORMATION FOR ORDERING ACTIVITIES

APPLICABLE TO ALL SPECIAL ITEM NUMBERS

SPECIAL NOTICE TO AGENCIES: Small Business Participation

SBA strongly supports the participation of small business concerns in the Federal Acquisition Service. To enhance

Small Business Participation SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be placed against the Federal Supply Schedules, and to report accomplishments against these goals.

For orders exceeding the micro purchase threshold, FAR 8.404 requires agencies to consider the catalogs/pricelists of at least three schedule contractors or consider reasonably available information by using the GSA Advantage!

on-line shopping service (www.fss.gsa.gov). The catalogs/pricelists, GSA Advantage! and the Federal Acquisition

Service Home Page (www.fss.gsa.gov) contain information on a broad array of products and services offered by small business concerns.

This information should be used as a tool to assist ordering activities in meeting or exceeding established small business goals. It should also be used as a tool to assist in including small, small disadvantaged, and women-owned small businesses among those considered when selecting pricelists for a best value determination.

For orders exceeding the micro purchase threshold, customers are to give preference to small business concerns when two or more items at the same delivered price will satisfy their requirement.

1. GEOGRAPHIC SCOPE OF CONTRACT:

Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and

U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

Overseas delivery is delivery to points outside of the 48 contiguous states, Washington, DC, Alaska, Hawaii, Puerto

Rico, and U.S. Territories.

Offerors are requested to check one of the following boxes:

[ ] The Geographic Scope of Contract will be domestic and overseas delivery.

[ ] The Geographic Scope of Contract will be overseas delivery only.

[ X ] The Geographic Scope of Contract will be domestic delivery only.

2. CONTRACTOR’S ORDERING ADDRESS AND PAYMENT INFORMATION:

Ordering Address

SIMIN Solutions, Inc.

Attn: Sharukh H. Daruwalla

5993 Maxtown Road

Westerville, OH 43082

Payment Address

SIMIN Solutions, Inc.

Attn: Sharukh H. Daruwalla

5993 Maxtown Road

Westerville, OH 43082

Contractors are required to accept credit cards for payments equal to or less than the micro-purchase threshold for oral or written delivery orders. Credit cards will be acceptable for payment above the micro-purchase threshold. In addition, bank account information for wire transfer payments will be shown on the invoice.

The following telephone number(s) can be used by ordering activities to obtain technical and/or ordering assistance:

614-946-4140

3. LIABILITY FOR INJURY OR DAMAGE

The Contractor shall not be liable for any injury to ordering activity personnel or damage to ordering activity property arising from the use of equipment maintained by the Contractor, unless such injury or damage is due to the fault or negligence of the Contractor.

4. STATICAL DATA FOR GOVERNMENT ORDERING OFFICE COMPLETION OF STANDARD

FORM 279:

Block 9: G. Order/Modification Under Federal Schedule

Block 16: Data Universal Numbering System (DUNS) Number: 119278245

Block 30: Type of Contractor – B. Other Small Business

Block 31: Woman-Owned Small Business - _No_______________

4a. CAGE Code: _4ZCK5__

4b. Contractor has registered with the Central Contractor Registration Database.

5. FOB DESTINATION

6. DELIVERY SCHEDULE

a. TIME OF DELIVERY: The Contractor shall deliver to destination within the number of calendar days after receipt of order (ARO), as set forth below:

SPECIAL ITEM NUMBER DELIVERY TIME (Days ARO)

_54151S________ __7___ Days

______________ _____ Days

54151S Expedited 2 Days

b. URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

7. DISCOUNTS: None, all pricing listed on page 11 is inclusive of any discounts.

a. Prompt Payment - None

c. Dollar Volume - None

d. Government Educational Institutions/Government Educational Institutions – as listed on page 11.

e. Other - None

8. TRADE AGREEMENTS ACT OF 1979, as amended:

All items are U.S. made end products, designated country end products, Caribbean Basin country end products, Canadian end products, or Mexican end products as defined in the Trade Agreements Act of 1979, as amended.

9. STATEMENT CONCERNING AVAILABILITY OF EXPORT PACKING: N/A

10. Small Requirements: The minimum dollar value of orders to be issued is $_100____.

11. MAXIMUM ORDER (All dollar amounts are exclusive of any discount for prompt payment.)

a. The Maximum Order value for the following Special Item Numbers (SINs) is $500,000:

Special Item Number 54151S - Information Technology (IT) Professional Services

12. ORDERING PROCEDURES FOR FEDERAL SUPPLY SCHEDULE CONTRACTS

Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an order or establishing a BPA for supplies or services. These procedures apply to all schedules.

a. FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work.

b. FAR 8.405-2 Ordering procedures for services requiring a statement of work.

13. CONTRACTOR TASKS / SPECIAL REQUIREMENTS (C-FSS-370) (NOV 2001)

(a) Security Clearances: The Contractor may be required to obtain/possess varying levels of security clearances in the performance of orders issued under this contract. All costs associated with obtaining/possessing such security clearances should be factored into the price offered under the Multiple Award Schedule.

(b) Travel: The Contractor may be required to travel in performance of orders issued under this contract. Allowable travel and per diem charges are governed by Pub .L. 99-234 and FAR Part 31, and are reimbursable by the ordering agency or can be priced as a fixed price item on orders placed under the Multiple Award Schedule. The Industrial Funding Fee does NOT apply to travel and per diem charges.

NOTE: Refer to FAR Part 31.205-46 Travel Costs, for allowable costs that pertain to official company business travel in regards to this contract.

(c) Certifications, Licenses and Accreditations: As a commercial practice, the Contractor may be required to obtain/possess any variety of certifications, licenses and accreditations for specific FSC/service code classifications offered. All costs associated with obtaining/ possessing such certifications, licenses and accreditations should be factored into the price offered under the Multiple Award Schedule program.

(d) Insurance: As a commercial practice, the Contractor may be required to obtain/possess insurance coverage for specific

FSC/service code classifications offered. All costs associated with obtaining/possessing such insurance should be factored into the price offered under the Multiple Award Schedule program.

(e) Personnel: The Contractor may be required to provide key personnel, resumes or skill category descriptions in the performance of orders issued under this contract. Ordering activities may require agency approval of additions or replacements to key personnel.

(f) Organizational Conflicts of Interest: Where there may be an organizational conflict of interest as determined by the ordering agency, the Contractor’s participation in such order may be restricted in accordance with FAR Part 9.5.

(g) Documentation/Standards: The Contractor may be requested to provide products or services in accordance with rules, regulations, OMB orders, standards and documentation as specified by the agency’s order.

(h) Data/Deliverable Requirements: Any required data/deliverables at the ordering level will be as specified or negotiated in the agency’s order.

(i) Government-Furnished Property: As specified by the agency’s order, the Government may provide property, equipment, materials or resources as necessary.

(j) Availability of Funds: Many Government agencies’ operating funds are appropriated for a specific fiscal year. Funds may not be presently available for any orders placed under the contract or any option year. The

Government’s obligation on orders placed under this contract is contingent upon the availability of appropriated funds from which payment for ordering purposes can be made. No legal liability on the part of the Government for any payment may arise until funds are available to the ordering Contracting Officer.

14. CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES: Any ordering activity, with respect to any one or more delivery orders placed by it under this contract, may exercise the same rights of termination as might the GSA Contracting Officer under provisions of FAR 52.212-4, paragraphs (l) Termination for the ordering activity’s convenience, and (m) Termination for Cause (See C.1.)

15. GSA ADVANTAGE!

GSA Advantage! is an on-line, interactive electronic information and ordering system that provides on-line access to vendors' schedule prices with ordering information. GSA Advantage! will allow the user to perform various searches across all contracts including, but not limited to:

(1) Manufacturer;

(2) Manufacturer's Part Number; and

(3) Product categories.

Agencies can browse GSA Advantage! by accessing the Internet World Wide Web utilizing a browser (ex.:

NetScape). The Internet address is http://www.fss.gsa.gov/.

16. PURCHASE OF OPEN MARKET ITEMS

NOTE: Open Market Items are also known as incidental items, noncontract items, non-Schedule items, and items not on a Federal Supply Schedule contract. ODCs (Other Direct Costs) are not part of this contract and should be treated as open market purchases. Ordering Activities procuring open market items must follow FAR 8.402(f).

For administrative convenience, an ordering activity contracting officer may add items not on the Federal Supply

Multiple Award Schedule (MAS) -- referred to as open market items -- to a Federal Supply Schedule blanket purchase agreement (BPA) or an individual task or delivery order, only if-

(1) All applicable acquisition regulations pertaining to the purchase of the items not on the Federal

Supply Schedule have been followed (e.g., publicizing (Part 5), competition requirements (Part 6), acquisition of commercial items (Part 12), contracting methods (Parts 13, 14, and 15), and small business programs (Part 19));

(2) The ordering activity contracting officer has determined the price for the items not on the Federal

Supply Schedule is fair and reasonable;

(3) The items are clearly labeled on the order as items not on the Federal Supply Schedule; and

(4) All clauses applicable to items not on the Federal Supply Schedule are included in the order.

17. CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS

a. For the purpose of this contract, commitments, warranties and representations include, in addition to those agreed to for the entire schedule contract:

(1) Time of delivery/installation quotations for individual orders;

(2) Technical representations and/or warranties of products concerning performance, total system performance and/or configuration, physical, design and/or functional characteristics and capabilities of a product/equipment/ service/software package submitted in response to requirements which result in orders under this schedule contract.

(3) Any representations and/or warranties concerning the products made in any literature, description, drawings and/or specifications furnished by the Contractor.

b. The above is not intended to encompass items not currently covered by the GSA Schedule contract.

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S)

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information Technology

Professional Services and Special Item Number 54151S Electronic Commerce Services apply exclusively to IT/EC

Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract in accordance with this clause.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT/EC Services must comply with the Federal Travel

Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established

Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the

Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the

Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the

Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

The Inspection of Services–Fixed Price (AUG 1996) (Deviation – May 2003) clause at FAR 52.246-4 applies to firm-fixed price orders placed under this contract. The Inspection–Time-and-Materials and Labor-Hour (JAN 1986)

(Deviation – May 2003) clause at FAR 52.246-6 applies to time-and-materials and labor-hour orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Deviation – May 2003)

Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT/EC Services.

9. INDEPENDENT CONTRACTOR

All IT/EC Services performed by the Contractor under the terms of this contract shall be as an independent

Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT/EC services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and

Labor-Hour Contracts at FAR 52.232-7 (DEC 2002), (Alternate II – Feb 2002) (Deviation – May 2003) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.232-7 (DEC 2002), (Alternate II – Feb 2002) (Deviation – May 2003)) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal

Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. GSA Labor Categories and Pricing

SIMIN Solutions provides the following INFORMATION TECHNOLOGY – IT Services and INFORMATION TECHNOLOGY Professional Services

SIN Labor Category

GSA Price

+ IFF

54151S IT Project Manager $110.47

54151S Senior IT Project Manager $129.08

54151S Enterprise IT Project Manager $183.88

54151S IT Business Analyst $66.20

54151S Senior IT Business Analyst $88.26

54151S Enterprise IT Business Analyst $110.33

54151S IT Programmer / Developer $69.87

54151S Senior IT Programmer $80.91

54151S Enterprise IT Programmer $95.62

54151S IT Consultant $125.04

54151S Senior IT Consultant $147.10

54151S IT Enterprise Portfolio Manager $147.10

54151S IT System Architect $84.58

54151S IT System Programmer $69.33

54151S IT Senior System Architect $81.28

54151S IT Enterprise Architect $114.01

54151S Enterprise IT Program Manager $136.29

54151S IT Product Specialist $73.55

54151S IT Senior Product Specialist $110.33

54151S IT Technical Specialist $88.26

54151S IT Senior Technical Specialist $117.68

54151S IT Systems Analyst $70.28

54151S IT Senior Systems Analyst $84.08

54151S IT Network Administrator $64.99

54151S IT Enterprise Network Administrator $95.62

54151S IT Database Administrator $58.05

54151S IT Senior Database Administrator $102.97

54151S IT Security Analyst $95.62

54151S IT Enterprises Security Analyst $110.33

54151S IT Data Warehouse / BI Analyst $66.20

54151S IT Senior Data Warehouse / BI Specialist $77.23

54151S IT Quality Assurance Analyst $55.16

54151S IT Senior Quality Assurance Analyst $84.58

54151S Enterprise IT Quality Assurance Analyst $110.33

54151S IT Testing Specialist $88.26

54151S IT Subject Matter Expert $147.10

54151S IT Client Services (Help Desk) Analyst $55.16

54151S IT Client Services (Help Desk) Lead $73.55

54151S IT Organizational Change Management Analyst $73.55

54151S IT Senior Organizational Change Management Lead $110.33

54151S IT Technical Writer $51.49

54151S IT Senior Technical Writer $73.55

GSA IT Schedule - Labor Category Description

➢ IT Project Manager

The IT Project Manager has a bachelor’s degree in Information Technology and/or Computer Science industry discipline with three or more years’ experience in managing projects with budgets in excess of $1 million. Experience may include Project Management Professional (PMP) Certification

• Creates and executes project work schedules and revises as appropriate to meet changing needs and requirements

• Identifies resources needed and assigns individual responsibilities

• Manages day-to-day operational aspects of a project and scope

• Leads the requirements, design, testing, planning and implementation of projects

• Reviews deliverables prepared by team before passing to customer

• Effectively applies Project Management Institute (PMI) methodology and enforces project standards

• Prepares for engagement reviews and quality assurance procedures

• Prepares risk assessment documentation for customer

• Ensures project documents are complete, current, and stored appropriately

• Tracks and reports team hours and expenses on a weekly basis

• Manages and tracks the budget throughout the lifecycle of the project

• Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project

• Analyzes project profitability, revenue, margins, bill rates and utilization

• Resolves and/or escalates issues in a timely fashion

• Understands how to communicate difficult/sensitive information tactfully

• Approves team members' time and expense reports in a conscientious and timely manner.

• Reviews the status reports of team members and addresses issues as appropriate.

• Complies with and helps to enforce standard policies and procedures

➢ Senior IT Project Manager

The Senior IT Project Manager has a bachelor’s degree in Information Technology and/or Computer

Science Industry discipline with five or more years’ experience in managing large projects with budgets in excess of $5 million, involving multiple project resources and clients. Experience may include Project

Management Professional (PMP) Certification.

• Manages the day-to-day operational and tactical aspects of multiple or large scale projects

• Oversees project managers working on client engagements within enterprise program

• Reviews Statement of Works (SOW) across multiple projects within the enterprise program

• Reviews high-level deliverables across projects within the enterprise program

• Implements engagement review and quality assurance procedures in accordance with Project

Management Institute (PMI) methodology to ensure successful execution throughout the lifecycle of the projects

• Manages scope, schedule and mitigates risk across projects

• Serves as key participant in team and client meetings

• Effectively communicates relevant project/practice information to superiors and enterprise related key stake holders

• Tactfully communicates sensitive information

• Handles difficult personnel situations directly, using appropriate discretion, Sponsor’s advice, and respect for the individuals

• Possesses a thorough understanding of customer’s project alignment, and offer technical preferences, and technical direction

• Anticipates clients needs and proposes alternative business solutions

• Continue seeks to capitalize upon opportunities to increase customer satisfaction and relationships.

➢ Enterprise IT Project Manager

The Enterprise IT Project Manager has a master’s degree in a technical discipline with five or more years’ experience in Information Technology and/or Computer Science Industry. Experience includes three years or more of Enterprise Project Management experience

• Directs the development of short-range, intermediate-range and long-range planning related to customer’s business needs

• Develops, manages and leads program’s staff in periodically reviewing and revising organization vision, mission, values, goals, and objectives

• Sets objectives and priorities based on customer’s business needs and goals

• Develops strategies and work plans for accomplishing goals

• Coordinates and assumes accountability for the acquisition and use of enterprise program’s resources at various levels; financial, personal services, hardware equipment and software

• Anticipates, identifies and responds to problems and issues related to program functions

• Organizes tasks in logical sequences and identifies required resources

• Investigates new methodologies and technologies that may impact the effectiveness of enterprise program’s functions

• Represents the enterprise and its mission throughout the program in matters of policy development and implementation, inter-institutional relationships and inter-program administration

• Coordinates centralized decision-making processes, including those related to identification and solution of enterprise program’s problems, acquisition and use of technology, space utilization, and program evolution

• Acquires and maintains a body of knowledge and expertise in project and portfolio management

➢ IT Business Analyst

As a BA you would analyze the issues or problems faced by the business or project and define solutions to resolve and improve the process. BA is expected to possess sound technical knowledge and strong communication skills to improve and bring about changes in the processes.

Responsibilities:

▪ Analyze the issues, problems or areas of improvement in business or projects.

▪ Develop solutions to resolve the issues.

▪ Execute plans for testing and implementation of the solutions.

▪ Identify costs and business savings.

▪ Provide support to the Senior BA.

Qualifications:

▪ Bachelor’s Degree in Computer Science, Information Technology or related field.

▪ Excellent communication skills.

▪ Strong interpersonal skills.

▪ Sound knowledge of technologies.

▪ Highly analytical.

➢ Senior IT Business Analyst

As a mid-level BA, you will solicit, understand, and document the customer's business requirements. You will be responsible to develop process flows based on customer’s requirements. You have to work closely with developers and other BA’s to create functional specifications to meet these requirements.

▪ All the responsibilities of the BA plus;

▪ Interact with the clients to understand their business requirements.

▪ Develop workflow, define business rules based on customer’s requirements.

▪ Work with Development, QA and support teams.

▪ Work with other BA’s to identify risks, issues and for the process improvement.

▪ Develop training materials and assist the team with troubleshooting the problems.

▪ Manage multiple tasks and adhere to deadlines.

▪ Bachelor’s Degree in Computer Science, Information Technology or related field.

▪ 3+ years of experience as BA with good understanding of MS Vision.

▪ Strong analytical skills and understanding of business process and techniques.

Consultative and advisory skills.

➢ Enterprise IT Business Analyst

Senior Business Analyst is expected to strategically analyze the challenges faced by customer in a more complex and high-profile projects. A senior BA works closely with the management to develop and execute solutions and process improvement. Senior BA will work with the IT team to determine the requirements for projects, testing and other validation.

▪ All the responsibilities of Senior BA plus;

▪ Develop strategies for the process improvement and provide solutions to the issues.

▪ Provide technical recommendations and help the teams implement the requirements and for the successful delivery of the project based on client’s requirements.

▪ Ensure smooth transition from Project to Support with necessary documentation.

▪ Record all process flow and provide training when needed.

▪ Demonstrate knowledge in business processes and technologies.

▪ All the qualifications of the Senior BA plus;

▪ Good problem solving and risk management skills.

▪ Ability to handle multiple complex projects simultaneously.

▪ Impeccable communication skills.

▪ 6+ years of experience as a BA.

▪ Exhibit good leadership skills.

➢ IT Programmer/ Developer

As a Junior Programmer you will assist in the design, development, implementation and maintenance of the applications developed for the clients. You will be responsible for verifying the accuracy and validity of programs by preparing sample data and testing.

▪ Assist in the analysis and design phase of the project.

▪ Write codes for the applications to be developed.

▪ Verify the operation of the program by performing trial runs.

▪ Document the control language and thereby provide the basic user manual for the end users.

▪ Once the application is ready provide training as may be required.

▪ Responsible for the maintenance and upgrade of the application built.

▪ Bachelor’s Degree in related field.

▪ Analytical thinking to interpret and convert designs.

▪ Sound technical knowledge.

▪ Problem – solving skills.

▪ Excellent communication skills

➢ Senior IT Programmer

Senior Programmer is responsible for the development and maintenance of databases and software applications. Senior Programmer will analyze the client needs and develop software applications based on that. You will oversee a team of programmers and guide them.

▪ All the responsibilities of the programmer plus;

▪ Analyze the client requirements and develop and maintain databases and software applications accordingly.

▪ Develop application code and modules and conduct tests to modify where required.

▪ Manage a team of programmers and guide them to accomplish desired results.

▪ Interact with clients and troubleshoot problems and issues.

▪ All the qualifications of the programmer plus;

▪ Ability to analyze paying attention to detail.

▪ Projects Excellent leadership qualities.

➢ Enterprise IT Programmer

An Enterprise Programmer is responsible to review, analyze and modify the programming systems. This includes encoding, testing and debugging. You will design applications and modules to improve the system efficiency.

▪ All the responsibilities of Senior Programmer plus;

▪ Review, analyze and modify the programming systems.

▪ Conduct tests to fix issues.

▪ Communicate with consulting resources and technology resources to ensure effective support for current operations.

▪ Provide strategic suggestions to the management team.

▪ Bachelor's degree, All the qualifications of Senior Programmer plus;

▪ Sound technical knowledge.

▪ Analytical thinking and problem- solving skills.

➢ IT Consultant

On your role as IT consultant, you will work in partnership with clients and advise them on their IT needs required for their business. You are expected to provide the clients with strategic guidance related to IT infrastructure to enable various business processes.

▪ Communicate and work closely with clients, understand their business requirements.

▪ Provide strategic advice related to IT to meet their goals.

▪ Design and install IT systems, run trials and fix any issues that may arise.

▪ Compile and document reports on progress.

▪ Organize and provide training to users and other consultants.

▪ Identify potential clients and be involved in sales and support.

▪ Bachelor’s degree in related field.

▪ Analytical thought process with sound knowledge of technology.

▪ Must be creative and come up with innovative solutions.

▪ Ability to maintain excellent client relationship.

▪ Impeccable communication, interpersonal and presentation skills.

▪ Ability to multitask and prioritize.

➢ Senior IT Consultant

As a Senior IT Consultant, you would primarily deal with problem solving and would be expected to come up with ideas to improve existing processes. You should be able to work independently and lead specific project initiatives. You will also act as the subject expert on consulting projects.

▪ All the responsibilities of an IT Consultant plus;

▪ Responsible to provide both Onsite and remote support to clients.

▪ Required to travel to client location.

▪ Coordinate with other consultants and vendors for the implementation of IT solutions.

▪ Recruit, train and supervise new hires.

▪ All the qualifications of an IT Consultant plus;

▪ 5 + years of experience as an IT Consultant.

▪ Should be extremely customer focused.

▪ Strong work ethics and abundance of positive attitude.

▪ Relevant certifications preferred.

➢ IT Enterprise Portfolio Manager

Report to organization leaders and high level management, responsible to oversee organizational portfolio of IT projects. You are expected to establish and maintain best practices to ensure enterprise wide projects are delivered on time and budget: lead all aspects of reporting to management, maintain enterprises communication, manage team leaders and other consultants, build and maintain work relationship.

Establish and maintain best practices to ensure the projects are delivered on time and budget.

▪ Manage one or more IT project portfolios.

▪ Plan strategically and implement methods to improve project execution efficiency and project reporting.

▪ Collaborate with the executive leader and stakeholders to make decisions.

▪ Prepare budgets, forecasts and re-forecasts for the projects within the portfolio.

▪ Measure, rank and prioritize projects.

▪ Supervise and manage employees involved in various projects within the portfolio.

▪ Manage relationships with clients.

▪ Master's degree in related field.

▪ 7 + years of experience managing IT projects.

▪ PMP Certification preferred.

▪ Ability to balance and lead the prioritization of new project efforts.

▪ Strong management skills.

▪ Strong communication and presentation skills.

➢ IT Systems Architect

As a Systems Architect you are responsible for designing, configuration, operation and maintenance of networking and computer systems. This includes the hardware and software programs, web portals, internet, intranet connections, firewalls and servers. You are expected to be highly knowledgeable in this area since you are tasked with the overall design and maintenance of company’s IT system.

▪ Design, develop and deploy the overall system.

▪ Perform strategic planning both short term and long term for the designing and maintenance of systems and software.

▪ Review new/existing system designs and make recommendations for the improvement.

▪ Perform tests to assess and upgrade and modify where required.

▪ Supervise and mentor junior engineers.

▪ Experience w/system architecture plans, system & network creation & development.

▪ Abreast with new industry trend and technology.

▪ Analytical, conceptual and troubleshooting abilities.

▪ Very good communication skills both oral and written.

➢ IT System Programmer

The IT System Programmer will have a Bachelor’s degree in Information Technology and/or Computer

Science industry discipline plus two to four years system programming related experience.

• Ability to develop software based on the description of business logic

• Perform testing, documentation and support of the newly developed application

• Solve issues; test and implement patches in User Acceptance Testing and Production Environment

• Participate in code review sessions

• Involve in creating coding standards documentation

• Design and develop the entity relationship diagrams and other objects; tables, stored procedures, views for Enterprise Email Service using SQL Server tools.

• Explore Enterprise Library Application Blocks, to use for Data Access Layer

• Develop n-tier objects such as Business, Data Access and Application layers

➢ IT Senior System Architect

An IT Senior System Architect’s primary responsibility is to help gather and confirm business strategy is aligned with systems architecture and goals. You will be expected to assist in creating an overview of assets, IT processes, business development strategies and other internal functions to establish and implement changes that will increase our sustainability and prepare us for future expansion.

▪ All the responsibilities of IT Systems Architect plus;

▪ Assist with design and architecture models to reflect strategies and goals.

▪ Work closely with IT management to understand organization's strategy, processes and IT assets.

▪ Collaborate with network architects and developers to strengthen security to prevent unauthorized access to business-critical data.

▪ Help identify potential implementation risks and come up with solutions.

▪ Evaluate system engineering, talent recruiting and accounting models for discrepancies.

▪ All the qualifications of IT Systems Architect plus;

▪ 3+ years of experience in corporate planning or strategic development.

▪ MBA preferred.

▪ Solid knowledge of IT governance and operation.

▪ Strong Management skills.

➢ IT Enterprise Architect

An IT Enterprise Architect’s primary responsibility is to ensure the client’s business strategy uses appropriate and proper technology systems architecture to achieve its goals. You will be expected to create an overview of assets, IT processes, business development strategies and other internal functions to establish and implement changes that will increase our sustainability and prepare us for future expansion.

▪ All the responsibilities of IT Senior Systems Architect plus;

▪ Design and create architecture models to reflect strategies and goals.

▪ Work closely with top management and stake holders to understand organization's strategy, processes and IT assets.

▪ Collaborate with network architects and developers to strengthen security to prevent unauthorized access to business-critical data.

▪ Locate ways to reduce costs in IT and business leadership.

▪ Identify potential implementation risks and come up with solutions.

▪ Evaluate system engineering, talent recruiting and accounting models for discrepancies.

▪ All the qualifications of IT Senior Systems Architect plus;

▪ 5+ years of experience in corporate planning or strategic development.

▪ MBA preferred.

▪ Immense knowledge of IT governance and operation.

▪ Excellent Management skills.

➢ Enterprise IT Program Manager

The Enterprise IT Program Manager will have a Bachelor’s degree in computer science, management, business, or related field; 5+ years’ previous experience in program management, project management, administration, or related field; A PMP certification, Proficient computer skills, experience with Microsoft Office Suite; working knowledge of program/project management software (e.g. MS Project); Knowledgeable in program management methodology and techniques;

performance evaluation and change management principles; portfolio and project budgets; Strong communication skills; demonstrated ability to manager effectivity and multi-task.

• Strategize, set goals and objectives

• Assign project managers to projects

• Program budgets

• Set program controls, governance, and standards

• Oversee multiple projects throughout project life-cycle

• Manage multiple projects

• Set timelines and due dates

• Coordinate resources

• Review and approve program documentation

• Lead status meeting

• As needed help resolve problems and issues

• Track and report program progress objectives, goals, and progress to program directors, executives, upper management, and stakeholders

• Evaluate and supervise multiple projects

• Lead and mentor team members

• Present progress and budget reports

• Assist project managers when needed

➢ IT Product Specialist

An IT Product Specialist is responsible to monitor all aspects of a product lifecycle, including long and short-term development and marketing. As an IT Product specialist, you must stay abreast of trends in the marketplace to ensure the product's competitive position.

▪ Responsible for oversight, maintenance and operations of the Business Systems.

▪ Monitor and maintain network administration, including the review of system logs, antivirus deployment.

▪ To assist with the design, testing, installation and implementation of new technologies.

▪ Interface with clients and project managers and determine the future of the product.

▪ Participate in IT projects to ensure that Site Support is operationally ready for changes.

▪ Perform root cause investigations and troubleshoot local server related issues.

▪ Communicate and manage vendors.

▪ 2 + years of experience in the field of technology.

▪ Ability to handle multiple tasks.

▪ Familiar with various technology initiatives, networking and security.

▪ Strong problem-solving skills.

▪ Integrity to maintain and protect confidential information.

▪ Excellent communication skills.

➢ IT Senior Product Specialist

As a Senior IT Product Specialist, you are required to provide technical support and manage the business system. You will serve as the escalation point for more complex problems that require technical knowledge and good understanding of the business requirements.

▪ All the responsibilities of an IT Product Specialist plus;

▪ Manage technical issues by diagnosing, verifying and resolving the issues.

▪ Supports Multiple products/applications including daily maintenance and operations.

▪ Perform infrastructure support.

▪ Prepare & provide management reports that measure effectiveness of technical support.

▪ All the qualifications of IT Product Specialist plus;

▪ 3+ years of experience as IT Product Specialist.

▪ Certifications pertaining to the role are preferred.

▪ Strong debugging and troubleshooting skills.

➢ IT Technical Specialist

As an IT Technical Specialist, you would provide your expertise consultancy in technology. You will coordinate with the external vendors and contractors about IT-related infrastructure and development.

You would also closely work with network analysts to monitor, diagnose and fix technical issues related to computer networking operations.

▪ Analyze, design, operate or maintain technology products.

▪ Provide technical support to customers and staff members from other departments.

▪ Troubleshoot technical products, programs and applications used and resolve them.

▪ Analyze ways to increase productivity thereby reducing costs.

▪ Document operating instructions for user reference.

▪ Research on new technology and stay current with new technology and development.

▪ Provide training to customers and staff members on new applications.

▪ Certifications are an added plus.

▪ Analyzing and problem-solving skills.

▪ Highly customer focused.

▪ Sound technical and programming skills.

▪ Excellent communication, organizational and research skills.

➢ IT Senior Technical Specialist

In this role you will provide analytical and specific technical expertise (e.g.: networking, telecommunications, Architecture) to design, create, debug and implement solutions within the company’s strategic plan. You are expected to keep abreast with the technological advances and facilitate the organization to benefit from the same. As an IT Senior Technical Specialist, you will provide expert level analysis and design, develop and implement technical infrastructure and strategy. You will be responsible for the effective management of technological resources and properties and provide technical support to the organization.

▪ All the responsibilities of an IT Technical Specialist plus;

▪ Maintain a disaster…