MAS - Clinicomp International, Inc. - GS35F0475L

This Schedule Contract Pricelist includes Modifications through Number PO-0072, Dated April 9, 2020.

General Services Administration Federal Supply Service Multiple Award Schedule Authorized Federal Supply Schedule Pricelist

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address for GSA Advantage!® is: GSAAdvantage.gov.

Category F, Information Technology (IT) Subcategories

• F02, IT Hardware, FSC/PSC Codes: 7010, J070

• F03, IT Services, FSC/PSC Code D399

• F04, IT Software, FSC/PSC Code: 7030

• F06, IT Training, FPDS Code U012

Contract Number GS-35F-0475L For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at http://www.gsa.gov/schedules-ordering

Period Covered by Contract: June 29, 2001 through June 28, 2021 CliniComp International, Inc.

9655 Towne Centre Drive San Diego, CA 92121- USA Toll Free: 800-350-8202

Local & Overseas: 858-546-8202 Fax: 858-546-1801 www.clinicomp.com

Small Business http://www.gsa.gov/schedules-ordering http://www.clinicomp.com/

800.350.8202

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CONTENTS

1. INFORMATION FOR ORDERING ACTIVITIES

2. TERMS AND CONDITIONS APPLICABLE TO SPECIAL ITEM NUMBER (SIN)

33411, PURCHASING OF NEW ELECTRONIC EQUIPMENT

3. TERMS AND CONDITIONS APPLICABLE TO SPECIAL ITEM NUMBER (SIN)

811212, COMPUTER AND OFFICE MACHINE REPAIR AND MAINTENANCE

4. TERMS AND CONDITIONS APPLICABLE TO SPECIAL ITEM NUMBER (SIN)

511210, SOFTWARE LICENSES AND SPECIAL ITEM NUMBER (SIN) 54151,

SOFTWARE MAINTENANCE SERVICES

5. TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY

TRAINING (SPECIAL ITEM NUMBER 611420)

6. TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY

(IT) PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S)

- DESCRIPTION OF IT SERVICES ......................................................................... 23-24

7. AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICELIST .............................. 25-33 Appendix A, System Maintenance Contract Pricelist

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1. INFORMATION FOR ORDERING OFFICES

1. SPECIAL ITEM NUMBERS (SINS)

a. Table of awarded Special Item Numbers (SINs)

Special Item Number FSC Class/FPDS Code 33411, 33411 STLOC, RC, Purchasing of New Electronic Equipment

7010, Information Technology Equipment System Configuration

811212, 811212 STLOC, RC,

Computer and Office Machine Repair and Maintenance

J070, Maintenance, Repair, and Rebuilding of Equipment- Automatic Data Processing Equipment (Including Firmware), Software, Supplies and Support Equipment

511210, 511210 STLOC, RC, Software Licenses

7030, Information Technology Software

54151, 54151 STLOC, RC, Software Maintenance Services

J070, Maintenance, Repair, and Rebuilding of Equipment- Automatic Data Processing Equipment (Including Firmware), Software, Supplies and Support Equipment

611420, 611420 STLOC, RC,

Information Technology Training

U012, Education/Training- Information Technology/ Telecommunications Training

54151S, 54151S STLOC, RC,

Information Technology Professional Services

D399, IT and Telecom- Other IT and Telecommunications

OLM, OLM STLOC, RC, Order-level Materials

b. Identification of Lowest Price for Each SIN

Special Item Number Lowest Price Model Number 33411, 33411 STLOC, RC, Purchasing of New Electronic Equipment

UDAS-CBL, $121.00

811212, 811212 STLOC, RC, Computer and Office Machine Repair and Maintenance

Equipment 1.5% monthly of List Price Software 1.5% monthly of List Price

511210, 511210 STLOC, RC, Software Licenses WS-FDB, $27.00 54151, 54151 STLOC, RC, Software Maintenance Services

Medi-Span Software: Periodic Fees = $27.00 per Licensed User/Workstation per year, payable monthly.

611420, 611420 STLOC, RC, Information Technology Training

TRG-CPOE, $343.00

54151S, 54151S STLOC, RC, Information Technology Professional Services

IMPSVC – CFG, $173.00

c. A description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who perform services are provided beginning on page 23.

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2. MAXIMUM ORDER

a. The Maximum Order value for the following Special Item Numbers (SINs) is

$500,000.

SIN 33411, 33411 STLOC, RC, Purchasing of New Electronic Equipment SIN 811212, 811212 STLOC, RC, Computer and Office Machine Repair and Maintenance SIN 511210, 511210 STLOC, RC, Software Licenses SIN 54151, 54151 STLOC, RC, Software Maintenance Services SIN 54151S, 54151S STLOC, RC, Information Technology Professional Services

b. The Maximum Order value for the following Special Item Numbers (SINs) is $250,000.

SIN 611420, 611420 STLOC, RC, Information Technology Training

3. MINIMUM ORDER

a. The minimum dollar value of orders to be issued is $100.00.

4. GEOGRAPHIC COVERAGE

Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

Overseas delivery is delivery to points outside of the 48 contiguous states, Washington, DC, Alaska, Hawaii, Puerto Rico, and U.S. Territories.

The Geographic Scope of Contract is domestic delivery only.

5. POINT(S) OF PRODUCTION

CliniComp International, Inc 9655 Towne Centre Drive San Diego, CA 92121- USA

6. Prices shown are NET Prices; Basic Discounts have been deducted.

7. QUANTITY DISCOUNTS

a. Quantity – None

b. Dollar Volume – None

8. PROMPT PAYMENT: 0% 30 days from receipt of invoice or date of acceptance, whichever is later. Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

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9. GOVERNMENT PURCHASE CARDS

a. Contractors are required to accept credit cards for payments equal to or less than the micro-purchase threshold for oral or written delivery orders.

b. Credit cards are acceptable for payment above the micro-purchase threshold. In addition, bank account information for wire transfer payments will be shown on the invoice.

10. FOREIGN ITEMS: Not applicable.

11. DELIVERY SCHEDULE

a. TIME OF DELIVERY: The Contractor shall deliver to destination within the number of calendar days after receipt of order (ARO), as set forth below.

SIN 33411, 33411 STLOC, RC,

Purchasing of New Electronic Equipment as negotiated

SIN 811212, 811212 STLOC, RC,

Computer and Office Machine Repair and Maintenance as negotiated

SIN 511210, 511210 STLOC, RC,

Software Licenses as negotiated

SIN 54151, 54151 STLOC, RC,

Software Maintenance Services as negotiated

SIN 611420, 611420 STLOC, RC,

Information Technology Training as negotiated

SIN 54151S, 54151S STLOC, RC,

Information Technology Professional Services as negotiated

b. EXPEDITED DELIVERY: As negotiated between CliniComp and the Ordering Activity.

c. OVERNIGHT AND 2-DAY DELIVERY: As negotiated between CliniComp and the Ordering Activity.

d. URGENT REQUIREMENTS: As negotiated between CliniComp and the Ordering Activity.

12. FOB: Destination for all locations within the 48 contiguous states, the District of

Columbia, Hawaii and Alaska. For overseas locations, the FOB point is FOB origin.

13. ORDERING INFORMATION

a. Agencies should address all orders to the following address.

CliniComp International, Inc

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9655 Towne Centre Drive San Diego, CA 92121- USA

b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. PAYMENT INFORMATION

a. Agencies should address all payments to the following address.

CliniComp International, Inc 9655 Towne Centre Drive San Diego, CA 92121- USA

b. The following telephone number(s) can be used by ordering activities to obtain technical and/or ordering assistance.

Phone: Toll Free: 800.350.8202 From Overseas: 858.546.8202 Fax: 858.546.1801

15. WARRANTY PROVISION: Standard Commercial Warranty.

16. STATEMENT CONCERNING AVAILABILITY OF EXPORT PACKING: Not applicable

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD

ACCEPTANCE ABOVE THE MICROPURCHASE THRESHOLD

Credit cards are acceptable for payment above the micro-purchase threshold (See GSAR 552.232-79 Payment by Credit Card). In addition, bank account information for wire transfer payments is shown on the invoice.

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (if applicable).

19. TERMS AND CONDITIONS OF INSTALLATION (if applicable).

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF

PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (if applicable).

20A. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (if applicable).

21. LIST OF SERVICE AND DISTRIBUTION POINTS (if applicable).

22. LIST OF PARTICIPATING DEALERS (if applicable).

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23. PREVENTIVE MAINTENANCE (if applicable).

24. ENVIRONMENTAL ATTRIBUTES:

a. None

b. Section 508 compliance information, where applicable is available on the following website. www.clinicomp.com

The EIT standard can be found at: www.Section508.gov/.

25. DATA UNIVERSAL NUMBER SYSTEM (DUNS) NUMBER: 113412019

26. Contractor HAS registered with the System for Award Management (SAM).

http://www.clinicomp.com/ http://www.section508.gov/

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2. TERMS AND CONDITIONS APPLICABLE TO PURCHASING OF NEW

ELECTRONIC EQUIPMENT (SPECIAL ITEM 33411)

1. MATERIAL AND WORKMANSHIP

All equipment furnished hereunder must satisfactorily perform the function for which it is intended.

2. ORDER

Written orders, EDI orders (GSA Advantage! and FACNET), credit card orders, and orders placed under blanket purchase agreements (BPA) agreements shall be the basis for purchase in accordance with the provisions of this contract. If time of delivery extends beyond the expiration date of the contract, the Contractor will be obligated to meet the delivery and installation date specified in the original order.

For credit card orders and BPAs, telephone orders are permissible.

3. TRANSPORTATION OF EQUIPMENT

FOB DESTINATION. Prices cover equipment delivery to destination, for any location within the geographic scope of this contract.

4. INSTALLATION AND TECHNICAL SERVICES

a. INSTALLATION. When the equipment provided under this contract is not normally self-installable, the Contractor's technical personnel shall be available to the ordering activity, at the ordering activity's location, to install the equipment and to train ordering activity personnel in the use and maintenance of the equipment. The charges, if any, for such services are listed below, or in the price schedule.

b. INSTALLATION, DEINSTALLATION, REINSTALLATION. The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the United States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall receive less than the prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services. For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract.

However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis-Bacon Act applies.

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The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, deinstallation, and reinstallation services under SIN 33411 or SIN 132-9.

c. OPERATING AND MAINTENANCE MANUALS. The Contractor shall furnish the ordering activity with one (1) copy of all operating and maintenance manuals which are normally provided with the equipment being purchased.

5. INSPECTION/ACCEPTANCE

The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The ordering activity reserves the right to inspect or test any equipment that has been tendered for acceptance. The ordering activity may require repair or replacement of nonconforming equipment at no increase in contract price. The ordering activity must exercise its postacceptance rights (1) within a reasonable time after the defect was discovered or should have been discovered; and (2) before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

6. WARRANTY

a. Unless specified otherwise in this contract, the Contractor’s standard commercial warranty as stated in the contract’s commercial pricelist will apply to this contract.

b. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

c. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

d. If inspection and repair of defective equipment under this warranty will be performed at the Contractor's plant, the address is as follows: Not Applicable

7. PURCHASE PRICE FOR ORDERED EQUIPMENT

The purchase price that the ordering activity will be charged will be the ordering activity purchase price in effect at the time of order placement, or the ordering activity purchase price in effect on the installation date (or delivery date when installation is not applicable), whichever is less.

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RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City or otherwise) covering work of this character, and shall include all costs, if any, of such compliance in the prices quoted in this offer.

TRADE-IN OF INFORMATION TECHNOLOGY EQUIPMENT

When an ordering activity determines that Information Technology equipment will be replaced, the ordering activity shall follow the contracting policies and procedures in the Federal Acquisition Regulation (FAR), the policies and procedures regarding disposition of information technology excess personal property in the Federal Property Management Regulations (FPMR) (41 CFR 101-43.6), and the policies and procedures on exchange/sale contained in the FPMR (41 CFR part 101-46).

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3. TERMS AND CONDITIONS APPLICABLE TO COMPUTER AND

OFFICE MACHINE REPAIR AND MAINTENANCE (SPECIAL ITEM

NUMBER 811212)

Hardware Maintenance Order Terms

1. SERVICE AREAS

a. The maintenance and/or repair service rates per the contract are applicable to any ordering activity locations within a negotiated mile radius of the Contractor/Original Equipment Manufacturer (OEM) service points. If any additional charge is to apply because of the greater distance from the Contractor/OEM service locations, the mileage rate or other distance factor shall be negotiated at the Task Order level.

b. When maintenance and/or repair services cannot be performed at the ordering activity installation site, the repair services will be performed at the Contractor's plant(s) listed below.

See Appendix A for System Maintenance information and pricing.

2. LOSS OR DAMAGE

When the Contractor moves equipment to its/OEM location for repairs, the Contractor shall be responsible for any damage or loss, from the time the equipment is removed from the ordering activity installation, until the equipment is returned to such installation.

3. SCOPE

a. The Contractor shall provide maintenance for all equipment listed herein, as requested by the ordering activity during the contract term. Repair service and repair parts/spare parts shall apply exclusively to the equipment types/models within the scope of the Information Technology Category.

b. Equipment placed under maintenance service shall be in good operating condition.

i In order to determine that the equipment is in good operating condition, the equipment shall be subject to inspection by the Contractor, without charge to the ordering activity.

ii Costs of any repairs performed for the purpose of placing the equipment in good operating condition shall be borne by the Contractor, if the equipment was under the Contractor/OEM guarantee/warranty or maintenance responsibility prior to the effective date of the maintenance order.

iii If the equipment was not under the Contractor/OEM responsibility, the costs necessary to place the equipment in proper operating condition are to

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be borne by the ordering activity, in accordance with the provisions of the contract.

4. RESPONSIBILITIES

a. For equipment not covered by a maintenance contract or warranty, repair service personnel shall complete repairs as soon as possible after notification by the ordering activity that service is required. Within the service areas, this repair service should normally be done within 4 hours after notification.

b. If the Ordering Activity task or delivery order specifies a factory authorized/certified service personnel then the Contractor is obligated to provide such a factory authorized/certified service personnel for the equipment to be repaired or serviced, unless otherwise agreed to in advance between the Ordering Activity and the Contractor.

5. MAINTENANCE RATE PROVISIONS

a. The Contractor shall bear all costs of maintenance, including labor, parts, and such other expenses as are necessary to keep the equipment in good operating condition, provided that the required repairs are not occasioned by fault or negligence of the ordering activity.

i. Regular Hours: The basic monthly rate for each make and model of equipment shall entitle the ordering activity to maintenance service during a mutually agreed upon nine (9) hour principal period of maintenance, Monday through Friday, exclusive of holidays observed at the ordering activity location.

ii. After Hours: Should the ordering activity require that maintenance be performed outside of regular hours, charges for such maintenance, if any, will be specified in the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016). Periods of less than one hour will be prorated to the nearest quarter hour.

iii Travel and Transportation: If any charge is to apply, over and above the regular maintenance rates, due to the distance between the ordering activity location and the Contractor/OEM’s service area, the charge will be negotiated at the Task Order level.

Yes No

Indicate if there will be an additional charge for travel and transportation.

b. Quantity Discounts from listed maintenance service rates for multiple equipment owned and/or leased by an ordering activity shall be provided below.

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Quantity Range Discounts

Units None Offered

Hardware Repair Service Order Terms

1. SERVICE AREAS

a) The maintenance and/or repair service rates per the contract are applicable to any ordering activity locations within a negotiated mile radius of the Contractor/Original Equipment Manufacturer (OEM) service points. If any additional charge is to apply because of the greater distance from the Contractor/OEM service locations, the mileage rate or other distance factor shall be negotiated at the Task Order level.

b) When maintenance and/or repair services cannot be performed at the ordering activity installation site, the repair services will be performed at the Contractor's plant(s) listed below:

2. LOSS OR DAMAGE

When the Contractor moves equipment to its/OEM location for repairs, the Contractor shall be responsible for any damage or loss, from the time the equipment is removed from the ordering activity installation, until the equipment is returned to such installation.

3. SCOPE

a. The Contractor shall provide maintenance for all equipment listed herein, as requested by the ordering activity during the contract term. Repair service and repair parts/spare parts shall apply exclusively to the equipment types/models within the scope of the Information Technology Category.

b. Equipment placed under maintenance and/or service shall be in good operating condition.

i. In order to determine that the equipment is in good operating condition, the equipment shall be subject to inspection by the Contractor, without charge to the ordering activity.

ii. Costs of any repairs performed for the purpose of placing the equipment in good operating condition shall be borne by the Contractor, if the equipment was under the Contractor/OEM guarantee/warranty or maintenance responsibility prior to the effective date of the maintenance order.

iii. If the equipment was not under the Contractor/OEM responsibility, the costs necessary to place the equipment in proper operating condition are to

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be borne by the ordering activity, in accordance with the provisions of the contract.

4. RESPONSIBILITIES

a. For equipment not covered by a maintenance contract or warranty, repair service personnel shall complete repairs as soon as possible after notification by the ordering activity that service is required. Within the service areas, this repair service should normally be done within 4 hours after notification. Repair Services are offered by the contractor OUTSIDE the scope of this GSA Schedule contract.

b. If the Ordering Activity task or delivery order specifies a factory authorized/certified service personnel then the Contractor is obligated to provide such a factory authorized/certified service personnel for the equipment to be repaired or serviced, unless otherwise agreed to in advance between the Ordering Activity and the Contractor.

5. REPAIR SERVICE RATE PROVISIONS

a. Charges for repair service will include the labor charge, computed at the rates set forth below, for the time during which repairmen are actually engaged in work, and, when applicable, the charge for travel or transportation.

b. Multiple Machines: When repairs are ordered by the ordering activity on two or more machines located in one or more buildings within walking distance of each other, the charges will be computed from the time the repairman commences work on the first machine, until the work is completed on the last machine. The time required to go from one machine to another, or from one building to another, will be considered actual work performance, and chargeable to the ordering activity, provided the time consumed in going between machines (or buildings) is reasonable.

c. At the Contractor/OEM’s Facility

i. When equipment is returned to the Contractor/OEM’s Facility for adjustments or repairs which are not covered by the guarantee/warranty provision, the cost of transportation, packing, etc. From the ordering activity location to the Contractor's plant, and return to the ordering activity location, shall be borne by the ordering activity.

ii. The ordering activity should not return defective equipment to the Contractor/OEM for adjustments and repairs or replacement without prior consultation and instruction.

d. At the Ordering Activity Location (Within Established Service Areas)

i. When equipment is repaired at the ordering activity location, and repair service rates are established for service areas or zones, the listed rates are applicable to any ordering activity location within such service areas or

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zones. No extra charge, time, or expense will be allowed for travel or transportation of repairmen or machines to or from the ordering activity office; such overhead is included in the repair service rates.

e. At the Ordering Activity Location (Outside Established Service Areas)

i. If repairs are to be made at the ordering activity location, and the location is outside the service area terms defined in the GSA Price list. Rates negotiated at the task order will apply.

ii. When the overall travel charge computed at the above mileage rate is unreasonable (considering the time required for travel, actual and necessary transportation costs, and the allowable ordering activity per diem rate for each night the repairman is required to remain overnight at the ordering activity location), the ordering activity shall have the option of reimbursing the Contractor for actual costs, provided that the actual costs are reasonable and allowable. The Contractor shall furnish the ordering activity with a report of travel performed and related expenses incurred. The report shall include departure and arrival dates, times, and the applicable mode of travel.

f. Labor Rate

i. Regular Hours: Contract rates shall entitle the ordering activity to repair service during the period 8:00 a.m. to 5:00 p.m., Monday through Friday, exclusive of holidays observed at the ordering activity location. There shall be no additional charge for repair service, which was requested during regular hours, but performed at the convenience of the Contractor outside the regular hours.

ii. After Hours: Should the ordering activity require that service be performed outside of regular hours, charges for such service, if any, will be specified in the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016). Periods of less than one hour will be prorated to the nearest quarter hour.

iii. Sundays and Holidays: When the ordering activity requires that repair service be performed on Sundays and Holidays observed at the ordering activity location, the Sundays and Holidays repair service rates shall apply, and will be specified in the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016). Periods of less than one hour will be prorated to the nearest quarter hour.

Repair Service Rates

Location Minimum Charge * - Regular Hours

Hourly Rate - After Hours

Hourly Rate - Sunday and Holidays

Contractor/OEM Facility

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Ordering Activity Location (Within Established Service Areas)

Ordering Activity Location (Outside Established Service Areas)

g. Repair Parts/Spare Parts Rate Provision

i. All parts, furnished as spares or as repair parts in connection with the repair of equipment, unless otherwise indicated in the GSA Price list shall be new, standard parts manufactured by the OEM.

ii. All parts shall be furnished at the prices indicated in the Contractor's commercial pricelist dated_____, at a discount of___% from such listed prices.

See Appendix A for System Maintenance information and pricing.

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4. TERMS AND CONDITIONS APPLICABLE TO SOFTWARE

LICENSES (SPECIAL ITEM NUMBER 511210) AND SOFTWARE

MAINTENANCE SERVICES (SPECIAL ITEM NUMBER 54151)

The word "Term" is defined in this Solicitation as "a limited period of time". Term Software Licenses have a limited duration and are not owned in perpetuity. Unless Offerors provide an option for converting Term licenses into perpetual licenses, users lose the right to use these licenses upon the end of the term period. This SIN is NOT Infrastructure as a Service (IaaS), Platform as a Service (PaaS), or Software as a Service (SaaS) as defined in SIN 518210C - Cloud and Cloud-Related IT Professional Services. Term Software Licenses are distinct from Electronic Commerce and Subscription Services.

Perpetual Licenses The word "perpetual" is defined in this Solicitation as "continuing forever, everlasting, valid for all time."

Software maintenance as a product includes the publishing of bug/defect fixes via patches and updates/upgrades in function and technology to maintain the operability and usability of the software product. It may also include other no charge support that is included in the purchase price of the product in the commercial marketplace. No charge support includes items such as user blogs, discussion forums, online help libraries and FAQs (Frequently Asked Questions), hosted chat rooms, and limited telephone, email and/or web-based general technical support for users’ self-diagnostics. Software Maintenance as a product is billed at the time of purchase.

See Appendix A for Software Maintenance pricing, terms, and conditions.

Software maintenance as a product does NOT include the creation, design, implementation, integration, etc. of a software package. These examples are considered software maintenance services under SIN 54151Software Maintenance Services. Software maintenance services creates, designs, implements, and/or integrates customized changes to software that solve one or more problems and is not included with the price of the software. Software maintenance services includes person-to-person communications regardless of the medium used to communicate:

telephone support, online technical support, customized support, and/or technical expertise which are charged commercially. Software maintenance services are billed in arrears in accordance with 31 U.S.C. 3324.

Offerors are encouraged to identify within their software items any component interfaces that support open standard interoperability. An item's interface may be identified as interoperable on the basis of participation in a Government agency-sponsored program or in an independent organization program. Interfaces may be identified by reference to an interface registered in the component registry located at http://www.core.gov.

1. CONVERSION FROM TERM LICENSE TO PERPETUAL LICENSE

a. When standard commercial practice offers conversions of term licenses to perpetual licenses, and an ordering activity requests such a conversion, the http://www.core.gov/

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contractor shall provide the total amount of conversion credits available for the subject software within ten (10) calendar days after placing the order.

b. When conversion credits are provided, they shall continue to accrue from one contract period to the next, provided the software has been continually licensed without interruption.

c. The term license for each software product shall be discontinued on the day immediately preceding the effective date of conversion from a term license to a perpetual license.

d. When conversion from term licenses to perpetual licenses is offered, the price the ordering activity shall pay will be the perpetual license price that prevailed at the time such software was initially ordered under a term license, or the perpetual license price prevailing at the time of conversion from a term license to a perpetual license, whichever is the less, minus an amount equal to a percentage of all term license payments during the period that the software was under a term license within the ordering activity.

2. TERM LICENSE CESSATION

a. After a software product has been on a continuous term license for a period of _N/a_months, a fully paid-up, non-exclusive, perpetual license for the software product shall automatically accrue to the ordering activity. The period of continuous term license for automatic accrual of a fully paid-up perpetual license does not have to be achieved during a particular fiscal year; it is a written Contractor commitment which continues to be available for software that is initially ordered under this contract, until a fully paid-up perpetual license accrues to the ordering activity. However, should the term license of the software be discontinued before the specified period of the continuous term license has been satisfied, the perpetual license accrual shall be forfeited. Contractors who do not commercially offer conversions of term licenses to perpetual licenses shall indicate that their term licenses are not eligible for conversion at any time.

b. Each separately priced software product shall be individually enumerated, if different accrual periods apply for the purpose of perpetual license attainment.

c. Fill-in data and specific terms shall be attached to the GSA Price List (I-FSS-600

CONTRACT PRICE LISTS (OCT 2016)).

d. The Contractor agrees to provide updates and software maintenance services for the software after a perpetual license has accrued, at the prices and terms of SIN 54151 – Software Maintenance Services, if the licensee elects to order such services. Title to the software shall remain with the Contractor.

3. UTILIZATION LIMITATIONS FOR PERPETUAL LICENSES

a. Software Asset Identification Tags (SWID) (Option 1 Perpetual License)

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i. Option 1 is applicable when the Offeror agrees to include the International Organization for Standardization/International Electrotechnical Commission 19770-2 (ISO/IEC 19770- 2:2015) standard identification tag (SWID Tag) as an embedded element in the software. An ISO/IEC 19970-2 tag is a discoverable identification element in software that provides licensees enhanced asset visibility. Enhance visibility supports both the goals of better software asset management and license compliance. Offerors may use the National Institute of Standards and Technology (NIST) document “NISTIR 8060: Guidelines for Creation of Interoperable Software Identification (SWID) Tags,” December 2015 to determine if they are in compliance with the ISO/IEC 19770-2 standard.

ii. Section 837 of The Federal Information Technology Acquisition Reform Act (FITARA) of 2014, requires GSA to seek agreements with software vendors that enhance government- wide acquisition, shared use, and dissemination of software, as well as compliance with end user license agreements. The Megabyte Act of 2016 requires agencies to inventory software assets and to make informed decisions prior to new software acquisitions. In June of 2016, the Office of Management and Budget issued guidance on software asset management requiring each CFO Act (Public Law 101-576 – 11/15/1990) agency to begin software inventory management (M-16-12). To support these requirements, Offerors may elect to include the terms of Option 1 and/or Option 2, which support software asset management and government-wide reallocation or transferability of perpetually licensed software.

b. Reallocation of Perpetual Software (Option 2 Perpetual License)

i. The purpose of SIN 511210 OPTION 2 is to allow ordering activities to transfer software assets for a pre-negotiated charge to other ordering activities.

ii. When an ordering activity becomes aware that a reusable software asset may be available for transfer, it shall contact the Contractor, identify the software license or licenses in question, and request that these licenses be reallocated or otherwise made available to the new ordering activity.

iii. Contractors shall release the original ordering activity from all future obligations under the original license agreement and shall present the new ordering activity with an equivalent license agreement. When the new ordering activity agrees to the license terms, henceforth any subsequent infringement or breach of licensing obligations by the new ordering activity shall be a matter exclusively between the new ordering activity and the Contractor.

iv. The original ordering activity shall de-install, and/or make unusable all of the software assets that are to be transferred. It shall have no continuing right to use the software and any usage shall be considered a breach of the Contractor’s intellectual property and a matter of dispute between the original ordering activity/original license grantee and the licensor.

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v. As a matter of convenience, once the original licenses are deactivated, di-installed, or made otherwise unusable by the original ordering activity or license grantee, the Contractor may elect to issue new licenses to the new ordering activity to replace the old licenses. When new licenses are not issued, the Contractor shall provide technical advice on how best to achieve the functional transfer of the software assets.

vi. Software assets that are eligible for transfer that have lapsed Software Maintenance Services (SIN 54151) may require a maintenance reinstatement fee, chargeable to the new ordering activity or license grantee. When such a fee is paid, the new ordering activity shall receive all the rights and benefits of Software Maintenance Services.

vii. When software assets are eligible for transfer, and are fully covered under pre-paid Software Maintenance Services (SIN 54151), the new ordering activity shall not be required to pay maintenance for those license assets prior to the natural termination of the paid for maintenance period. The rights associated with paid for current Software Maintenance Services shall automatically transfer with the software licenses without fee. When the maintenance period expires, the new ordering activity or license grantee shall have the option to renew maintenance.

viii. The administrative fee to support the transfer of licenses, exclusive of any new incremental licensing or maintenance costs shall be ______ percentage (%) of the original license fee. The fee shall be paid only at the time of transfer. In applying the transfer fee, the Software Contractor shall provide transactional data that supports the original costs of the licenses.

See Appendix A for Software Maintenance pricing, terms, and conditions.

4. SOFTWARE CONVERSIONS

Full monetary credit will be allowed to the ordering activity when conversion from one version of the software to another is made as a result of a change in operating system, or from one computer system to another. Under a perpetual license, the purchase price of the new software shall be reduced by the amount that was paid to purchase the earlier version. Under a term license, if conversion credits had accrued while the earlier version was under a term license, those credits shall carry forward and remain available as conversion credits which may be applied towards the perpetual license price of the new version.

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5. TERMS AND CONDITIONS APPLICABLE TO INFORMATION

TECHNOLOGY TRAINING (SPECIAL ITEM NUMBER 611420)

1. CANCELLATION AND RESCHEDULING

a. The ordering activity will notify the Contractor at least seventy-two (72) hours before the scheduled training date, if a student will be unable to attend. The Contractor will then permit the ordering activity to either cancel the order or reschedule the training at no additional charge. In the event the training class is rescheduled, the ordering activity will modify its original training order to specify the time and date of the rescheduled training class.

b. In the event the ordering activity fails to cancel or reschedule a training course within the time frame specified above, the ordering activity will be liable for the contracted dollar amount of the training course. The Contractor agrees to permit the ordering activity to reschedule a student who fails to attend a training class within ninety (90) days from the original course date, at no additional charge.

c. The ordering activity reserves the right to substitute one student for another up to the first day of class.

d. In the event the Contractor is unable to conduct training on the date agreed to by the Contractor and the ordering activity, the Contractor must notify the ordering activity at least seventy-two (72) hours before the scheduled training date.

2. FOLLOW-UP SUPPORT

The Contractor agrees to provide each student with unlimited telephone support or online support for a period of one (1) year from the completion of the training course. During this period, the student may contact the Contractor's instructors for refresher assistance and answers to related course curriculum questions.

3. FORMAT AND CONTENT OF TRAINING

a. Offerors shall provide written materials (i.e., manuals, handbooks, texts, etc.)

normally provided with course offerings, printed and copied two-sided on paper containing 30% postconsumer materials (fiber). Such documentation will become the property of the student upon completion of the training class.

b. **If applicable** For hands-on training courses, there must be a one-to-one assignment of IT equipment to students.

c. Offerors shall provide each student with a Certificate of Training at the completion of each training course.

d. The Contractor shall provide the following information for each training course offered:

i. The course title and a brief description of the course content, to include the course format (e.g., lecture, discussion, hands-on training)

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ii. The length of the course

iii. Mandatory and desirable prerequisites for student enrollment

iv. The minimum and maximum number of students per class

v. The locations where the course is offered

vi. Class schedules

vii. Price (per student, per class (if applicable))

e. For courses conducted at the ordering activity’s location, instructor travel charges (if applicable), including mileage and daily living expenses (e.g., per diem charges) are governed by Pub. L. 99-234 and FAR Part 31.205-46, and are reimbursable by the ordering activity on orders placed under the Multiple Award Schedule, as applicable, in effect on the date(s) the travel is performed. The Industrial Funding Fee does NOT apply to travel and per diem charges.

f. For Online Training Courses, a copy of all training material must be available for electronic download by the students.

4. “NO CHARGE” TRAINING

The Contractor shall describe any training provided with equipment and/or software provided under this contract, free of charge, in the space provided below.

None.

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6. TERMS AND CONDITIONS APPLICABLE TO INFORMATION

TECHNOLOGY PROFESSIONAL SERVICES (SPECIAL ITEM 54151S)

1. DESCRIPTION OF IT SERVICES

The following applies to all labor categories.

In some cases, the following can be considered in place of stated minimum education and experience requirements: unique education, specialized experience, skills, knowledge, training or certification; quality of experience; and national recognition. Related experience may be substituted for education. Education and experience requirements will be determined jointly by CliniComp and the customer, based on task requirements.

Data Acquisition Device and related Software Installation Specialist:

Functional Responsibilities: Installs Data Acquisition Devices and related Software. Install, test, and troubleshoot data acquisition devices, network cabling, and network equipment, including hubs, repeaters, switches and media converters. Configure, install, and troubleshoot computer peripherals, including SCSI hard drives, serial ports/connections, etc.

Education/Experience: Associate degree in Computer Science Information Systems or related field. Minimum of two years of experience in computer electronics field troubleshooting computer systems to the component level. Minimum two years of experience in network installation, diagnosis and repair. Familiarity with UNIX operating system and commands.

Must be able to obtain ADP2 Security Clearance.

Configuration Specialist:

Functional Responsibilities: Performs system configurations, including flow sheets, summary screens, reports, interfaces, displays, DAS, printers, etc. Quality checks all system configurations prior to customer use. Available for customer support 24 hours a day as assigned on a rotating basis.

Education/Experience: College degree in a technical related field or equivalent training/experience. Minimum of one to three years software support experience and experience dealing directly with customers. Must be comfortable in navigating and working in a UNIX environment. Must be able to obtain ADP2 Security Clearance.

Project Manager:

Functional Responsibilities: Serves as Project Manager for a specific task order or project.

Responsible for the overall management of the task order/project, including cost, schedule, GS-35F-0475L Page 24 Modification PO-0072, Dated March 9, 2020.

deliverables, and contractual compliance. Identifies and utilizes company resources to ensure completion of project objectives. Responsible for establishing priorities, task assignment and completion. Ensures quality and productivity standards. Serves as the client liaison on all project matters. Performs a quality assurance role and ensures timely delivery of all specified deliverables.

Education/Experience: Bachelor’s degree in Business, Nursing, or Computer Science is preferred. Requires 5 to 7 years of experience in a project management or project lead role, preferably in the healthcare industry, and an understanding of computer-based client-server applications. Must be able to obtain ADP2 Security Clearance.

Technical Specialist:

Functional Responsibilities: Develops, investigates, and applies methods and techniques regarding installation, maintenance, upgrade, configuration, test, and evaluation. Develops, prepares, and recommends corrective actions.

Education/Experience: Bachelor’s degree in Computer Science Information Systems or related field. Minimum of two years of experience in computer electronics field troubleshooting computer systems to the component level. Minimum two years of experience in network installation, diagnosis and repair. Familiarity with UNIX operating system and commands.

Must be able to obtain ADP2 Security Clearance.

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7. AUTHORIZED GSA SCHEDULE CONTRACT PRICING

SIN Product Number Product Description GSA Price Data Acquisition Cable 33411 UDAS-CBL Cable RS-232 for UDAS connection:

Specify the Device Make and Model to which connecting.

$121.00

Data Acquisition Device 33411 UDAS Hardware and Software for Bedside Data Acquisition System:

Intelligent standalone data acquisition subsystem acquiring data from any supported device. Does not include Fetal Monitoring Software.

$2,076.00

33411 DAS-WC-S8 Wiring Closet DAS-1MHS Server:

Hardware and software for up to 8 DAS-1MHS.

$2,525.00

33411 DAS-WC-S16 Wiring Closet DAS-1MHS Server:

Hardware and software for up to 16 DAS-1MHS.

$4,850.00

33411 DAS-1MHS Bedside One Port Serial Data Acquisition System:

Intelligent standalone data acquisition subsystem acquires data from a supported device.

Does not include Fetal Monitoring Software.

$297.00

33411 DAS-8HS Hardware and Software for Bedside Eight Port (RS232):

Serial Data Acquisition System: Intelligent standalone data acquisition subsystem acquires data from any supported device. Does not include Fetal Monitoring Software.

$2,076.00

33411 DAS-PPP8 Powered Patch Panel for up to eight DAS-8HS. $448.00 Data Acquisition Network 33411 DAS-MEI-H Hardware for GE Physiologic Monitor System:

Interface for 24 hours of parameters and waveforms for up to 48 beds on one network.

$5,922.00

33411 DAS-PDS-H Hardware for Philips Monitor Network:

Patient Data Server for 24 hours of parameters only, for up to 48 beds.

A single monitor network connection provided.

$7,199.00

33411 DAS-SMS-H Hardware for Siemens HL7 Monitor System Interface for 24 hours of parameters only, for up to 48 beds on one network.

$5,922.00

Servers and Options 33411 RSQ-50C Concurrent 50 User 2-Way Server:

Two (2) Redundant servers, each with:

One Quad Core Processors 8 GB Memory Disk Array 288 GB 3-year online archive min.

Dual UPSs

$51,419.00

33411 RSQ-50C-U Upgrade to RSQ-50C:

Hardware and Software for support of iXP, BHIE and OS system logging.

(Does not include iXP or BHIE software)

$15,321.00

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33411 RSQ-150C Concurrent 150 User 2-Way Server:

Two (2) Redundant servers, each with:

Two Quad Core Processors 16 GB Memory Disk Array 432 GB 3-year online archive min.

Dual UPSs

$63,210.00

33411 RSQ-150C-U Upgrade to RSQ-150C:

Hardware and Software for support of iXP, BHIE and OS system logging.

(Does not include iXP or BHIE software)

$20,198.00

33411 RSQ-350C Concurrent 350 User 3-Way Server:

Three (3) Redundant servers, each with:

Two Quad Core Processors 16GB Memory Disk Array 576 GB 3-year online archive min.

Dual UPSs

$89,432.00

33411 RSQ-350C-U Upgrade to RSQ-350C:

Hardware and Software for support of iXP, BHIE and OS system logging.

(Does not include iXP or BHIE software)

$27,962.00

33411 RSQ-700C Concurrent 700 User 3-Way Server:

Three (3) Redundant servers, each with:

Two Quad Core Processors 32 GB Memory Disk Array 720 GB 3-year online archive min.

Dual UPSs

$155,419.00

33411 RSQ-700C-U Upgrade to RSQ-700C:

Hardware and Software for support of iXP, BHIE and OS system logging.

(Does not include iXP or BHIE software)

$43,678.00

33411 RSQ-1000C Concurrent 1000 User 3-Way Server:

Three (3) Redundant servers, each with:

Two Quad Core Processors 48 GB Memory Disk Array 864 GB 3-year online archive min.

Dual UPSs

$199,813.00

33411 RSQ-1000C-U Upgrade to RSQ-1000C:

Hardware and Software for support of iXP, BHIE and OS system logging.

(Does not include iXP or BHIE software)

$55,076.00

33411 RSQ-1500C Concurrent 1500 User 3-Way Server:

Three (3) Redundant servers, each with:

Two Quad Core Processors 64 GB Memory Disk Array 1296 GB 3-year online archive min.

Dual UPSs

$216,485.00

33411 RSQ-1500C-U Upgrade to RSQ-1500C:

Hardware and Software for support of iXP, BHIE and OS system

$58,410.00

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logging.

(Does not include iXP or BHIE software)

33411…