MAS - Defense Engineering, Inc. - GS35F0450X

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Attached to: Federal Supply Schedule GS35F0450X Federal contract IDV
Contract number: GS35F0450X
Issued by: GSA Federal Acquisition Service

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Written by GovTribe AI · Apr 26, 2024

This document is a price list for a GSA Federal Supply Schedule contract held by Defense Engineering, Inc. The contract, number GS-35F-0450X, is under the Multiple Award Schedule (MAS) for IT professional services and covers the period from June 22, 2011 through June 21, 2026.

The price list includes labor category descriptions, qualifications, and hourly rates for positions such as Applications Programmer, Business Analyst, Cloud Computing Analyst, Database Administrator, and Software Engineer, among others. It also details information on ordering procedures, geographic coverage, prompt payment terms, and warranty provisions. The contract has a maximum order value of $500,000. The contractor's Unique Entity Identifier (UEI) number is provided as well as confirmation of an active System for Award Management (SAM) registration.

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Defense Engineering Inc. (DBA D E I) Pricelist and/or Vendor Terms and Conditions for GS35F0450X, a Federal Supply Schedule awarded to Defense Engineering Inc. (DBA D E I), under Information Technology Schedule 70 (IT-70)

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Partnering Technology with Business Needs

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system.

The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

SCHEDULE TITLE: Multiple Award Schedule

FSC/PSC D399: OTHER ADP & TELECOMMUNICATIONS SVCS

• Other Information Technology Services, Not Elsewhere Classified

Contract Number: GS-35F-0450X Contract Period: 06/22/2011 through 06/21/2026 Modification #: PS-0035, Effective 5.17.22

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at:

http://fss.gsa.gov/.

Contractor: Defense Engineering, Inc.

4401 Ford Avenue Sixth Floor Alexandria, VA 22302 P: 703-888-0206 E: contracts@defenginc.com www.defenginc.com

Contractor’s Administration Source: Louis Oliva (Program Manager) 4401 Ford Avenue Sixth Floor Alexandria, VA 22302 P: 703-888-0206 F: 866-815-9444 E: contracts@defenginc.com www.defenginc.com

Business Size: Small http://www.gsaadvantage.gov/ http://fss.gsa.gov/ mailto:contracts@defenginc.com http://www.defenginc.com/ mailto:contracts@defenginc.com http://www.defenginc.com/

Customer Information

1a. Table of Awarded Special Item Numbers (SINs)

SIN 54151S: Information Technology (IT) Professional Services **Cooperative Purchasing (RC) and Disaster Recovery Purchasing (STLOC) are available

1b. Lowest Priced Model Number and Price for Each SIN: See Page 41 for pricing

1c. Hourly Rates Please see page 41

2. Maximum Order: $500,000

NOTE TO ORDERING ACTIVITIES: *If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contactor for a better price. The contractor may (1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. Minimum Order: $100 or Negotiated at the task orderlevel.

4. Geographic Coverage (Delivery Area): Domestic – 50 States, Washington, DC, and US

Territories

5. Point of Production: N/A

6. Discount from List Prices: GSA Net Prices are shown on the attached GSA Pricelist.

Negotiated discount has been applied and the IFF has been added.

7. Quantity Discounts: None.

8. Prompt Payment Terms: Net 30 days. "Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions."

9. Foreign Items: N/A

10a. Time of Delivery: Negotiated at the task order level.

10b. Expedited Delivery: Items available for expedited delivery are noted in this price list or negotiated at the task order level.

10c. Overnight and 2-Day Delivery: Overnight and 2-day delivery are available. Contact the Contractor for rates.

10d. Urgent Requirements: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

11. F.O.B. Points(s): Destination.

12a. Ordering Address: Same as Contractor

12b. Ordering Procedures: Ordering activities shall use the ordering procedures described in Federal Acquisition Regulation 8.405-3 when placing an order or establishing a BPA for supplies or services. The ordering procedures, information on Blanket Purchase Agreements (BPA’s) and a sample BPA can be found at the GSA/FSS Schedule Homepage (fss.gsa.gov/schedules).

13. Payment Address as Follows:

ACH Payments Payment via Check/U.S.Mail

Financial Institution: Capital One Defense Engineering, Inc.

9-Digit ABA routing number: see invoice Attn: Accounting Department Account number: see invoice 4401 Ford Avenue, Sixth Floor Alexandria, VA 22302

14. Warranty Provision: N/A

15. Export Packing Charges: N/A

16. Terms and Conditions of Rental, Maintenance, and Repair: N/A

17. Terms and Conditions of Installation: N/A

18a. Terms and Conditions of Repair Parts Indicating Date of Parts Price

Lists and Any Discounts from List Prices: N/A

18b. Terms and Conditions for Any Other Services: N/A

19. List of Service and Distribution Points: N/A

20. List of Participating Dealers: N/A

21. Preventive Maintenance: N/A

22a. Special Attributes Such as Environmental Attributes: N/A

22b. Section 508: If applicable, Section 508 compliance information on Electronic and Information Technology (EIT) supplies and services will be addressed on a task order basis.

The EIT standards can be found at www.Section508.gov.

23. Unique Entity Identifier (UEI) number: 60-321-4367.

24. Notification regarding registration in System for Sward Management (SAM) Database.

The contractor maintains an active registration.

http://www.section508.gov/

LABOR CATEGORY DESCRIPTIONS AND QUALIFICATIONS

Due to the availability or limitation of education, occasionally substitution of experience as referenced below for a professional labor type with additional years of experience will be provided to the Federal Agency when responding to their IT requirements and it is solely the acquiring agency’s determination, if the substitution is considered acceptable prior to an award.

Administrative Assistant I:

Functional Responsibilities:

Experience:

2 years of experience as an Administrative Assistant Education:

Associate’s Degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance or an applicable training certificate from an accredited institution.

Substitution:

No degree with 4 years of experience as an Administrative Assistant

Administrative Assistant II:

Functional Responsibilities:

Provides administrative support in a variety of functions to an individual, team, department or another group in an Information Technology organization. Collects, reviews and analyzes technical data and prepares reports, charts, budgets, and other presentation materials. Responds to or routes routine program inquiries from external or internal sources with own correspondence or other messaging. Schedules and coordinates technology meetings, travel, and other group activities. Assists with the adjudication of Government security clearances. Reviews electronic security clearance applications of IT personnel for completeness and enters employee security data into the Government Electronic Personnel Security Questionnaire software program for transmittal to the Defense Security Service. May be responsible for creating technical reports and distributing on a regular schedule. Proficient in use the us of the JPAS/DISS JVC system, has advanced word processing, spreadsheet, and graphics software skills. Typically reports to a technical supervisor or manager. Gaining or has attained full proficiency in a specific area of discipline. Works under moderate supervision.

Experience:

4 years of experience as an Administrative Assistant Education:

Bachelor’s Degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance or an applicable training certificate from an accredited institution.

Substitution:

High School diploma with 6 years of experience as an Administrative Assistant.

Applications Programmer I:

Evaluates and modifies applications programs including encoding, testing, debugging and documentation. Resolves problems associated with these applications. Detects, diagnoses, and reports related problems. Typically reports to a project leader or manager. Works on projects/matters of limited complexity in a support role. Work is closely managed.

Experience:

1 year of experience coding, testing, debugging, documenting, and maintaining applications. Must be proficient with C#, ASP. NET, and SQL and XML Education:

Substitution:

No degree with 2 years of experience coding, testing, debugging, documenting, and maintaining applications.

Desired Certifications:

C, C++, CSSLP, MCSD, OCA, OCP, Python

Applications Programmer II:

Functional Responsibilities:

Evaluates and modifies moderately complex applications programs working from detailed specifications. Codes, tests, debugs, documents, and maintains applications. Works on most phases of applications programming activities. Typically reports to a project leader or manager. Gaining exposure to some of the complex tasks within the job function.

Occasionally directed in several aspects of the work.

Experience:

2 years of experience with coding, testing, debugging, documenting, and maintaining applications. Must be proficient in C#, ASP. NET, and SQL and XML Education:

Substitution:

No degree with 4 years of experience coding, testing, debugging, documenting, and maintaining applications.

Desired Certifications:

C, C++, CSSLP, MCSD, OCA, OCP, Python

Applications Programmer III:

Evaluates, analyzes, and modifies moderately complex application programs. Codes, tests, debugs, documents, and maintains applications. Works on most phases of applications programming activities. Analyzes and resolves problems associated with applications. Detects, diagnoses, and reports related problems. Typically reports to a project leader or manager. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature.

Experience:

5 years of experience with coding, testing, debugging, documenting, and maintaining applications. Must be proficient with C#, ASP. NET, and SQL and XML Education:

Substitutions:

1. Associate’s Degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance with 7 years of experience coding, testing, debugging, documenting, and maintaining applications.

2. No degree with 10 years of experience coding, testing, debugging, documenting, and maintaining applications.

Desired Certifications:

C, C++, CSSLP, MCSD, OCA, OCP, Python

Business Analyst I:

Functional Responsibilities:

Reviews, analyzes, and evaluates user and system needs to create systems solutions that support overall Information technology and business strategies. Documents system requirements, defines scope and objectives, and assists in the creation of system specifications that drive system development and implementation. Incumbents function as a liaison between IT and users and have both business and technical expertise. Typically reports to a manager. Works on projects/matters and IT strategies of limited complexity in a support role. Work is closely managed.

Experience:

4 years of experience as a Business Analyst Education:

No degree with 6 years of experience as a Business Analyst

Business Analyst II:

Reviews, analyzes, and evaluates user and system needs to create systems solutions that support overall Information technology business strategies. Documents system requirements, defines scope and objectives, and creates system specifications and IT business case analysis that drive system development and implementation. Incumbents function as a liaison between IT and users and have both business and technical expertise. Typically reports to a manager and occasionally directed in several aspects of the work but does work directly with Senior IT Directors, Chief Technology Officers and Chief Information Officers. Gaining exposure to some of the complex tasks within the job function and with senior IT leadership.

6 years of experience as a Business Analyst

Education:

No degree with 8 years of experience as a Business Analyst

Business Analyst III:

Reviews, analyzes, and evaluates user and system needs to create systems solutions that support overall business strategies. Documents system requirements, defines scope and objectives, and creates system specifications and IT business case analysis that drive system development and implementation. Incumbents function as a liaison between IT and users and have both business and technical expertise. Typically reports to a manager. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Works directly with Senior IT Directors, Chief Technology Officers and Chief Information Officers on complex IT strategies and planning future direction.

Experience:

8 years of experience as a Business Analyst Education:

Substitution:

2. No degree with 10 years of experience in a Business Analyst role

Cloud Computing Analyst I:

Responsible for assisting with the day to day administration of an organization's cloud computing infrastructure and applications. Implements and designs hardware and software. Monitors the performance of systems. Familiar with standard concepts, practices, and procedures of cloud technology, including Software as Service (SaaS), Platform as Service (PaaS), or Infrastructure as Service (IaaS). Typically reports to supervisor or manager.

Experience:

1 year of experience in cloud computing Education:

Substitution:

No degree with 2 years of experience in cloud computing

Azure Cloud MCSA, AWS CCP Cloud, Vmware, Cisco CCNA, Openstack, Google, RedHat, Salesforce

Cloud Computing Analyst II:

Experience:

2 years of experience in cloud computing

Education:

Substitution:

No degree with 4 years of experience in cloud computing

Cloud Computing Analyst III:

Responsible for the day to day administration of an organization's cloud computing infrastructure and applications.

Implements and designs hardware and software. Monitors the performance of systems. Familiar with standard concepts, practices, and procedures of cloud technology, including Software as Service (SaaS), Platform as Service (PaaS), or Infrastructure as Service (IaaS). May sometimes lead and direct the work of others. Typically reports to supervisor or manager.

Experience:

5 years of experience in cloud computing Education:

Substitution:

2. No degree with 10 years of experience in cloud computing

Cloud Computing Engineer I:

Responsible for engineering and implementing enterprise infrastructure and platforms required for cloud computing.

Implementing cloud system requirements and ensuring systems will be securely integrated with current applications. Has understanding of system development and integration in cloud environments, including Software as Service (SaaS), Platform as Service (PaaS), or Infrastructure as Service (IaaS).

Experience:

1 year of experience in cloud computing Education:

Substitution:

No degree with 2 years of experience in cloud computing

Azure Cloud MCSE, AWS CSA Cloud, Vmware, Cisco CCNA, Openstack, Google, RedHat, Salesforce

Cloud Computing Engineer II:

Responsible for engineering and implementing enterprise infrastructure and platforms required for cloud computing.

Experience:

2 years of experience in cloud computing

Education:

Substitution:

No degree with 4 years of experience in cloud computing

Cloud Computing Engineer III:

Responsible for engineering and implementing enterprise infrastructure and platforms required for cloud computing.

Experience:

5 years of experience in cloud computing

Education:

2. No degree with 10 years of experience in cloud computing

Configuration Analyst I:

Analyzes changes of product design to determine the effect on the end product design and function and determines and prepares documentation necessary for change. Coordinates with customers and manufacturers to determine process for change reporting. Reviews released engineering change documenting activities to ensure adherence to configuration management procedures and policies. Works on projects/matters of limited complexity in support role. “Non-professional labor categories must be incidental to, and used solely to support professional services, and cannot be purchased separately.”

Experience:

1 year of experience in configuration management Education:

No degree with 2 years of experience in configuration management

Configuration Analyst II:

Analyzes changes of IT product design to determine the effect on the end product design and function and determines and prepares documentation necessary for change. Coordinates with customers and manufacturers to determine process for change reporting. Reviews released IT engineering change plans and documents activities to ensure adherence to configuration management procedures and policies. Gaining exposure to some of the complex tasks within the job function.

Experience:

4 years of experience in configuration management

Education:

No degree with 8 years of experience in configuration management

Configuration Analyst III:

Analyzes changes of IT product design to determine the effect on the end product design and function and determines and prepares documentation necessary for change. Coordinates with customers and manufacturers to determine process for change reporting. Reviews released IT engineering change plans and documents activities to ensure adherence to configuration management procedures and policies. Contributes to moderately complex aspects of project. Work is generally independent and collaborative in nature.

5 years of experience in configuration management

Education:

Substitution:

2. No degree with 10 years of experience in configuration management

Contracts Administrator I:

Assists with and develops, coordinates, and administers Information technology contracts for products and/or services for one or more defined operating entities within an IT organizational structure. Negotiates, extends, and renegotiates technical staffing rates and IT contracts as appropriate. Serves as a primary point of contact and liaison with IT contractors while monitoring existing contracts for compliance with terms and conditions. Assists in the preparation and submission of IT Service Level Agreements and contract performance metrics.

Experience:

4 years of experience in IT contract administration, including FAR and DFAR

Education:

Bachleor’s Degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance.

No degree with 8 years of experience in IT contract administration, including FAR and DFAR

Database Administrator I:

Administers and maintains the databases and data warehouses. Implements and monitors database access and configurations. Resolves database performance and capacity issues. Performs database recovery and back-up. May involve in capacity planning, and some development work. Typically reports to a manager. Works on projects/matters of limited complexity in a support role. Work is closely managed.

Experience:

1 year of experience using current DBMS technologies, application design utilizing database management systems and experience with DBMS internals.

Education:

No degree with 2 years of experience using current DBMS technologies, application design utilizing database management systems and experience with DBMS internals

Desired Certifications:

Microsoft SQL MTA, MCSA, IBM DB2, Oracle MySQL

Database Administrator II:

Functional Responsibilities:

Manages and maintains databases and data warehouses of medium to high complexity. Optimizes database configuration and access. Resolves database performance and capacity issues. Performs database recovery and back-up. May involve in some development work. Typically reports to a manager. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.

Experience:

2 years of experience using current DBMS technologies, application design utilizing database management systems and experience with DBMS internals.

Education:

Substitution:

No degree with 4 years of experience using current DBMS technologies, application design utilizing database management systems and experience with DBMS internals

Microsoft SQL MTA, MCSA, IBM DB2, Oracle MySQL

Database Administrator III:

Designs, manages and maintains databases and data warehouses of medium to high complexity. Evaluates and optimizes database configuration and access. Resolves database performance and capacity issues. Performs database recovery and back-up. Typically reports to a manager or head of a unit/department. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature.

Experience:

5 years of experience using current DBMS technologies, application design utilizing database management systems and experience with DBMS internals.

Education:

Substitution:

1. Associate’s Degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance with 7 years of experience using current DBMS technologies, application design utilizing database management systems and experience with DBMS internals

2. No degree with 10 years of experience using current DBMS technologies, application design utilizing database

Desired Certifications:

Microsoft SQL MTA, MCSA, IBM DB2, Oracle MySQL

Database Engineer I:

Functional Responsibilities:

Assists in the planning and engineering of an organization's databases. Monitors the performance, scalability and security.

Evaluates existing database design to determine necessary updates and integration requirements of new design, and to ensure final solutions meet organizational needs. Requires comprehensive knowledge of database technologies, along with solid coding and computer system skills. Typically reports to a manager. Works on projects/matters of limited complexity in a support role. Work is closely managed.

Experience:

1 year of experience using current DBMS technologies, application design utilizing database management systems and experience with DBMS internals Education:

Substitution:

No degree with 2 years of experience using current DBMS technologies, application design utilizing database management systems and experience with DBMS internals

Database Engineer II:

Assists in the planning and engineering of an organization's databases. Assists with the implementation and design of the databases. Monitors the performance, scalability and security. Evaluates existing database design to determine necessary updates and integration requirements of new design, and to ensure final solutions meet organizational needs. Requires comprehensive knowledge of database technologies, along with solid coding and computer system skills. Typically reports to a manager. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.

Experience:

2 years of experience using current DBMS technologies, application design utilizing database management systems and experience with DBMS internals

Education:

Substitution:

No degree with 4 years of experience using current DBMS technologies, application design utilizing database

Database Engineer III:

Functional Responsibilities:

Plans, designs, develops, and implements organization’s databases. Monitors the performance, scalability and security and resolves any issues. Evaluates existing database design to determine necessary updates and integration requirements of new design, and to ensure final solutions meet organizational needs. Requires comprehensive knowledge of database technologies, along with solid coding and computer system skills. Typically reports to a manager. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature.

Experience:

5 years of experience using current DBMS technologies, application design utilizing database management systems and experience with DBMS internals Education:

Substitution:

1. Associate’s Degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance with 7 years of experience using current DBMS technologies, application design utilizing database management systems and experience with DBMS internals

2. No degree with 10 years of experience using current DBMS technologies, application design utilizing database management systems and experience with DBMS internals

Information Security Analyst I:

Completes tasks designed to ensure security of the organization's systems and information assets. Protects against unauthorized access, modification, or destruction. Works with end users to determine needs of individual departments.

Implements Security and Cyber policies or procedures and tracks compliance throughout the organization. Works on projects/matters of limited complexity in a support role. Work is closely managed.

Experience:

1 year of experience in information security Education:

Substitution:

No degree with 2 years of experience in information security

Desired Certification:

Security +, CCNA, CEH, CISM, GSEC

Information Security Analyst II:

Implements Security and Cyber policies or procedures and tracks compliance throughout the organization. Works on projects/matters of limited complexity in a support role. Gaining exposure to some of the more complex Security and Cyber tasks within the job function. Occasionally directed in several aspects of the work.

Experience:

4 years of experience in information security Education:

Substitution:

No degree with 8 years of experience in information security

Security +, CCNA, CCNP, CEH, CISM, GSEC

Information Security Analyst III:

Completes tasks designed to ensure security of the organization's systems and information assets. Protects against unauthorized access, modification, or destruction and develops IT security policies and standards. Works with end users to determine needs of individual departments. Understands internet architecture, firewall configuration, and systems to protect system security. May need to authorize user access and familiar with domain structures and digital signatures.

Contributes to moderately complex aspects of Cyber and Security projects. Work is generally independent and collaborative in nature.

Experience:

Minimum 5 years of experience in information security Education:

Substitution:

2. No degree with 10 years of experience in information security

CISSP, CCNA, CCNP, CEH, CISM, GSEC

Information Security Engineer I:

Will assist in providing systems certification and accreditation (C&A) support for IT Life Cycle Management. Responsible for security oversight and administration of systems and networks supporting trusted operating systems and multilevel security network hardware involving various platforms and serve as a Certification Authority Representative (CAR).

Provide security support for system and network architectural solutions leading to the development of proof of concept and/or system C&A. Responsible for planning, researching and developing security policies, standards and procedures.

Experience:

1 year of experience designing secure networks, systems and application architectures utilizing Risk Management Framework (RMF)

Education:

Substitution:

No degree with 2 years of experience designing secure networks, systems and application architectures utilizing Risk Management Framework (RMF)

Security +, CCNA, CEH, CISM, GSEC

Information Security Engineer II:

Experience:

4 years of experience designing secure networks, systems and application architectures utilizing Risk Management Framework (RMF) Education:

Substitution:

No degree with 8 years of experience designing secure networks, systems and application architectures utilizing Risk Management Framework (RMF)

Security +, CCNA, CCNP, CEH, CISM, GSEC

Information Security Engineer III:

Will provide systems certification and accreditation (C&A) support for IT Life Cycle Management. Responsible for security oversight and administration of systems and networks supporting trusted operating systems and multilevel security network hardware involving various platforms and serve as a Certification Authority Representative (CAR). Provide security support for system and network architectural solutions leading to the development of proof of concept and/or system C&A, provide system security expertise in developing artifacts for conversion requirements, support the preparation of system security concepts and/or C&A documents to include system security plans, systems security agreements (SAAs), systems security authorization agreements (SSAAs), accreditation plans and procedures, and expertise on development and review of security specifications, statements of work, test and evaluation master plans, detailed test plans and reports, information assurance strategies, Clinger Cohen Act and other security-related documentation.

Experience:

8 years of experience designing secure networks, systems and application architectures utilizing Risk Management Framework (RMF)

Education:

Substitution:

1. Associate’s Degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance with 9 years of experience designing secure networks, systems and application architectures utilizing Risk Management Framework (RMF)

2. No degree with 12 years of experience designing secure networks, systems and application architectures utilizing Risk Management Framework (RMF)

CISSP, CCNA, CCNP, CEH, CISM, GSEC

Infrastructure Specialist I:

Assists systems engineers in the development of the systems infrastructure. Completes support tasks related to the design and implementation of hardware and/or software for the systems. Tracks and reports on systems performance. Typically reports to a manger. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area.

Experience:

1 year of experience with analyzing or managing the performance of operational IT infrastructures Education:

Substitution:

No degree with 2 years of experience analyzing or managing the performance of operational IT infrastructures

A+, Security+, HDI, Network+, MCP

Infrastructure Specialist II:

Assists systems engineers in the development of the systems infrastructure. Completes tasks related to the design and implementation of hardware and/or software for the systems. Tracks and reports on systems performance. Typically reports to a manager. Gaining or has attained full proficiency in a specific area of discipline. Works under moderate supervision.

Experience:

2 years of experience with analyzing or managing the performance of operational IT infrastructures

Education:

Substitution:

No degree with 4 years of experience analyzing or managing the performance of operational IT infrastructures

Infrastructure Specialist III:

Assists systems engineers in the development of the systems infrastructure. Completes tasks related to the design and implementation of hardware and/or software for the systems. Tracks and reports on systems performance. Typically reports to a manager. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function.

Experience:

5 years of experience with analyzing or managing the performance of operational IT infrastructures

Education:

Substitution:

1. Associate’s Degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics or business/finance with 7 years of experience with analyzing or managing the performance of operational IT infrastructures

2. No degree with 10 years of experience with analyzing or managing the performance of operational IT infrastructures

IT Logistics Technician I:

Enhances product workflow by analyzing and developing logistics plans and acquisition lifecycle that affect production, distribution, and inventory. Plans, implements, and controls the effective and efficient flow of software, hardware, acquisitions and related IT services from the point of origin to the point of consumption by technology and business users.

3 year of experience in IT Logistics, planning, implementing, and controlling the efficient flow of software, hardware, and related IT services from the point of origin to the point of consumption by technology end users.

Education:

No degree with 6 years of experience in IT Logistics

IT Logistics Technician II:

Enhances product workflow by analyzing and developing logistics plans and acquisition lifecycle that affect production, distribution, and inventory. Helps lead the planning, implementation, and controls the effective and efficient flow of software, hardware, acquisitions and related IT services from the point of origin to the point of consumption by technology and business users.

Experience:

4 years of experience in IT Logistics, planning, implementing, and controlling the efficient flow of software, hardware, and related IT services from the point of origin to the point of consumption by technology end users.

Education:

No degree with 8 years of experience in IT Logistics

IT Purchase Specialist I:

Prepares IT purchase orders and maintains IT purchasing records. Researches and negotiates with IT suppliers to obtain prices and specifications. Prepares and reviews IT contracts, bids, proposals and vendor agreements. Provides routine administrative support. May operate a system for data entry and transmission. Typically reports to a supervisor. Gaining or has attained full proficiency in a specific area of discipline. Works under moderate supervision.

Experience:

4 years of experience in IT Purchasing, negotiating IT transactions and knowledge of different IT licensing types, service models and sourcing strategies specific to IT contracts, hardware and software.

Education:

No degree with 8 years of experience in IT Purchasing

IT Technician I:

Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Resolves internal user problems and ensures correct operation of personal computers. Maintains parts inventory and logs all service/repair activity. May perform system setups for new hires. Typically reports to a project leader or supervisor. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area.

Experience:

1 year of experience in computer/network operations, equipment/network maintenance, and configuration upgrading or specialized workstation operation activities Education:

Substitution:

No degree with 2 years of experience in computer/network operations, equipment/network maintenance, and configuration upgrading or specialized workstation operation activities

HDI, MCP, CCNA, Security +, Net +, A+

IT Technician II:

Install, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Resolves internal user problems and ensures correct operation of personal computers. Maintains parts inventory and logs all service/repair activity. May perform system setups for new hires. Typically reports to a project leader or supervisor. Gaining or has attained full proficiency in a specific area of discipline. Works under moderate supervision.

Experience:

4 years of experience in computer/network operations, equipment/network maintenance, and configuration upgrading or specialized workstation operation activities Education:

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