IT-70 - Orizon Inc. - GS35F0421K

AUTHORIZED FEDERAL SUPPLY SERVICE

INFORMATION TECHNOLOGY SCHEDULE PRICELIST

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

EQUIPMENT, SOFTWARE AND SERVICES

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The internet address GSA Advantage!® is: GSAAdvantage.gov.

Special Item No. 132-51 Information Technology Professional Services

Note: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

SIN 132-51 - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

FSC Code D301 IT Facility Operation and Maintenance FSC DS Code D302 IT Systems Development Services FSC Code D306 IT Systems Analysis Services FSC Code D307 Automated Information Systems Design and Integration Services FSC Code D308 Programming Services FSC Code D310 IT Backup and Security Services FSC Code D311 IT Data Conversion Services FSC Code D313 Computer Aided Design/Computer Aided Manufacturing (CAD/CAM) Services FSC Code D316 IT Network Management Services

Knowledge To Integrate Technology

Contract Number: GS-35F-0421K Period Covered by Contract: May 19, 2000 through May 18, 2020

Pricelist current through Modification #PO-0016, dated May 19, 2015 and A403 Refresh 35, dated June 10, 2015.

Products and ordering information in this Authorized FSS Information Technology Schedule Pricelist are also available on the GSA Advantage! System. Agencies can browse GSA

Advantage! by accessing the Federal Supply Service’s Home Page via the Internet at http://www.fss.gsa.gov/.

Orizon, Inc. (Small, Disadvantaged Business) 2275 Research Blvd.

Suite 500 Rockville, MD 20850

(301) 309-2300 http://www.orizon-inc.com

Orizon, Inc. GSA Schedule Number Page 3

(301) 309-2300 GS-35F-0421K

DESCRIPTION OF IT SERVICES AND PRICING

1a. Awarded SIN Labor Category Descriptions

SIN 132-51 LABOR CATEGORIES AND DESCRIPTIONS

Labor Category Functional Responsibility Education Experience

Program Director

Responsible for providing program management direction and control over systems integration programs.

Implements existing projects to achieve completion within contract terms and allocated budgets. Seeks out new programs and supports their development. Establishes and maintains positive relationships with customers to promote progress on existing programs and builds potential for future work. Develops management plans for programs and projects, establishing objectives, defines methodologies, and identifies resources to ensure management and support organizations understand requirements. Develops and sets budgets, schedules, and performance standards to meet company goals. Represents the organizational unit as a prime internal and external contact. Serves as an authority within prescribed area. Conducts briefings for top management and customer representatives. Interacts with peers on significant matters concerning attainment of company goals.

Bachelor of Science or Bachelor of Arts degree in business administration, information systems management, or related field from an accredited college or university.

Twelve (12) years of experience demonstrating managerial skills with an established track record of bringing business and/or information technology development projects to a successful completion.

Project Manager II

Provides senior level technical direction for a large and/or complex projects/tasks and supervises the personnel assigned to the project/ask. May serve as the technical authority in one or more technical areas. Plans the work necessary to complete the project/task, estimates required resources, develops schedules, and assigns work. Monitors results and keeps Program Director abreast of accomplishments and issues.

Anticipates problems, and works to mitigate anticipated problems.

Completes tasks within estimated time frames and budget constraints.

Interacts with government management personnel. Reports orally and in writing to contractor management and government representatives.

Bachelor of Science or Bachelor of Arts degree in business administration, information systems management, or related field from an accredited college or university.

Eight (8) years of experience demonstrating managerial skills with an established track record of bringing business and/or information technology development projects to a successful completion.

Project Manager I

Develops task work plans which identify required resources, milestones, schedules, and deliverables for completing assigned tasks. Analyzes organizational or program business needs and

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or

A minimum of 3 years of experience demonstrating managerial skills with an established track record of bringing

Orizon, Inc. GSA Schedule Number Page 4 requirements. Develops comprehensive system test plans.

Oversees and provide technical and managerial direction to contract support staff performing system development activities. Ensures that all work performed is in compliance with standards. Reports the status of contract tasks to the client.

computer science from an accredited college or university business and/or information technology development projects to a successful completion.

Technical Director II

Provides technology or content specific expertise in an area or a cluster of closely related areas.

Reviews complex customer problems and formulates solutions, designs research and analysis efforts capable of addressing complex issues, reviews research results, and formulates findings, conclusions, and recommendations.

Writes reports and reviews report material generated by less senior staff. Acts as an information resource regarding major questions and provides guidance concerning complex information technology, systems, and management issues.

May oversee the work of less senior personnel in areas of expertise.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited college or university.

Ten (10) years of progressive information technology experience.

Technical Director I

Contributes to reports and performs analytical work leading to the completion of studies and analysis efforts. May conduct research using criteria defined by or under the direction of more senior staff using own familiarity with content/subject areas in a given field. May perform preliminary data analysis efforts leading to the development of initial conclusions or findings. May provide consultative support to technical or operations personnel performing tasks in field of expertise. Provides technical and administrative direction for tasks, including review of work products for correctness, compliance with industry accepted standards, customer standards, and user standards specified in specific contract/task orders.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited college or university.

Seven (7) years of progressive information technology experience.

Systems Analyst VI

Acts as a subject matter expert in areas such as program document development, strategic planning, Business Process Reengineering, configuration management, risk assessment, hardware and software acquisition support, knowledge management, data warehousing, and process modeling. Provides technical and administrative direction for tasks, including review of work products for correctness, compliance with industry accepted standards, customer standards, and user standards specified in specific contract/task orders.

Bachelor of Science or Bachelor of Arts degree in business administration, information systems management, or related field from an accredited college or university.

Seven (7) years of technology experience.

Systems Analyst V Oversees the overall installation of Bachelor of Science Five (5) years of

Orizon, Inc. GSA Schedule Number Page 5 computer operating systems, network, and application software and responsible for ensuring correct operation within a predefined environment. Designs, develops, installs, and maintains information systems for significant business data processing applications.

Conducts management studies, defines information requirements, determines feasibility of proposed solutions and proposes economical, efficient solutions to system problems based on cost effectiveness and other factors.

Translates requirements into programmer tasks, integrates existing software systems, tests system, develops and presents training material, develops software configuration control documentation.

or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited college or university.

experience in the information technology industry.

Systems Analyst IV

Designs, develops, installs, and maintains information systems for significant business data processing applications. Defines information requirements, determines feasibility of proposed solutions and proposes economical, efficient solutions to system problems based on cost effectiveness and other factors.

Designs and develops programs and databases, integrates existing software systems, tests system, and presents training material. May oversee the work of less senior personnel in areas of expertise.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science

Four (4) years of experience in the

Systems Analyst III

Works under general supervision.

Installs, and maintains information systems for significant business data processing applications.

Translates requirements into programmer tasks, designs and develops programs and databases, integrates existing software systems, tests system, develops and presents training material, develops software configuration control documentation.

Bachelor of Science or Bachelor of Arts degree in business administration, information systems management, or related field from an accredited college or university.

Three plus (3+) years of progressive information technology experience.

Systems Analyst II

Works under general supervision.

Plans and participates in the analysis and evaluation of expressed user needs for application system support. Plans and participates in the analysis and evaluation of existing application systems in response to requests for changes and modifications to meet new and level application system analysis and design. Reviews systems enhancements documentation prior to installation.

Assures conformance with configuration management and quality assurance.

Bachelor of Science or Bachelor of Arts degree in business administration, information systems management, or related field from an accredited college or university.

Three (3) years of progressive information technology experience.

Systems Analyst I Works under general supervision.

Develops the requirements of a

Bachelor of Science or Bachelor of Arts

Two (2) years of

Orizon, Inc. GSA Schedule Number Page 6 product from inception to conclusion.

Develops required specifications for simple to moderate complex problems.

degree in business administration, information systems management, or related field from an accredited college or university.

technology experience.

Developer V

May serve as technical lead.

Ensures problem resolution and customer satisfaction for individual task orders; provides supervisory, technical, and administrative direction for developers performing on a contract/task order. Creates user information solutions by developing, implementing, and maintaining applications; leading team of developers. Responsible for task completion.

Master of Science or Master of Arts degree in information systems management, engineering or computer science

Ten (10) years technology experience including at least three projects in the areas of program document development, strategic planning, Business Process Reengineering, configuration management, risk assessment, hardware and software acquisition support, knowledge management, data warehousing, and process modeling..

Developer IV

Designs and develops user interfaces for applications by setting expectations and features priorities throughout development life cycle;

determining design methodologies and tool sets; completing programming using languages and software products; designing and conducting tests. Defines information requirements, determines feasibility of proposed solutions, and proposes economical and efficient solutions to system problems based on cost effectiveness and other factors.

Tests system and develops software configuration control documentation.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science

Five (5) years of information technology industry.

Developer III

Translates requirements into programmer tasks. Develops programs and databases. Monitors task performance and schedules.

Completes applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms. Prepares required documentation including program-level and technical user-level documentation. Tests system and develops software configuration control documentation.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science

Developer II

Works under general supervision.

Translates detailed design into computer software to produce the required product. Enhances software to reduce operating time or improve efficiency.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science

Three (3) years of technology experience.

Orizon, Inc. GSA Schedule Number Page 7

Developer I

Under general supervision, provides programming support including routine maintenance for software, test data and test scenario development and execution.

Performs development, design, and programming of applications software. Develops block diagrams and logic flow charts.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited college or university.

Two (2) years of experience in the information technology industry.

Systems Technician IX

Responsible for directing technical work on projects. Performs a variety of analyses and prepares appropriate documentation.

Prepares and makes briefings and presentations. Leads team in on-site management of installations.

Works independently and installs, operates, maintains, configures, troubleshoots, and repairs IT systems devices, circuits, cables, components, software, and end-user devices, components, software and connectivity. Assists in the development and management of project plans. This includes the review of task performance and work products for correctness, for adherence to design concepts and user requirements, and for progress in accordance with schedules.

Associate Degree in the area of information systems or computer science or formal certification (e.g., CNE, MSCE).

Seven (7) years of progressive information technology experience including LAN/WAN design, implementation planning, site surveys, hardware/software installation, system upgrades, training or user support.

Systems Technician VIII

Responsible for direct technical work on projects. Performs a variety of analyses and prepares appropriate documentation. Assists in preparing and making briefings and presentations. Assists in on-site management of installations. Works independently and installs, operates, maintains, configures, troubleshoots, and repairs IT systems devices, circuits, cables, components, software, and end-user devices, components, software and connectivity. Assists in the development and management of project plans.

Associate Degree in the area of information systems or computer science or formal certification (e.g., CNE, MSCE).

Five (5) years of progressive information technology experience including LAN/WAN design, implementation planning, site surveys, hardware/software installation, system upgrades, training or user support.

Systems Technician VII

Assists in the support of information systems for significant data processing applications. Installs personal computers software and hardware, operating and application systems, communications software and PC client interfaces. Assists in the installation and configuration of networking software and computer peripherals (e.g. disk drives, printers, and backup devices). May oversee the work of less senior personnel in areas of expertise.

Associate Degree in the area of information systems or computer science.

Three (3) years of experience in the computer industry. At least two (2) years of experience installing and supporting computer hardware, software, and/or information systems.

Systems Technician VI Assist in maintaining computer systems; installs and supports software applications and peripheral

Associate Degree in the area of information systems

Two and one-half (2 1/2) years of experience in the computer

Orizon, Inc. GSA Schedule Number Page 8 equipment; sets up users and security settings. Troubleshoots and resolves computer operating, software/hardware, database problems and provides technical support as requested;

communicates with vendors to resolve issues. Assists less experienced technicians.

or computer science.

industry. At least one

(1) year of experience installing and supporting computer hardware, software, and/or information systems.

Systems Technician V

Tests new software with various operating systems; updates software for users as released by vendor;

monitors and updates usage to ensure security of data and access privileges when program modifications are performed. Assists with installing personal computers software and hardware, operating and application systems, communications software and PC client interfaces. Assists in the installation and configuration of networking software and computer peripherals (e.g. disk drives, printers, and backup devices).

Associate Degree in the area of information systems or computer science.

computer industry. At least one (1) year of experience installing and supporting computer hardware, software, and/or information systems.

Systems Technician IV

Under supervision, serves as resource to assist staff and users with computer, network, software/hardware, and related problems; communicates technical concepts in non-technical terms.

Assists in the installation and configuration of networking software and computer peripherals (e.g. disk drives, printers, and backup devices).

Associate Degree in the area of information systems or computer science.

One and one-half (1 1/2) years of experience in the computer industry. One (1) year of experience installing and supporting computer hardware, software, and/or information systems.

Systems Technician III

Under supervision, installs hardware and software systems, maintains or repairs equipment, troubleshoots a variety of computer issues, sets up computer security measures.

Configures computer networks, offers technical support on-site or via phone or email.

Associate Degree in the area of information systems or computer science.

One (1) year of experience installing and supporting computer hardware, software, and/or information systems.

Systems Technician II

Under supervision, performs daily user support for hardware and software issues over the telephone and in person. Assists users with installation and configuration issues relating to supported software applications and standard hardware configurations as well as general network access. Installs personal computers software and hardware, operating and application systems, communications software and PC client interfaces. Assists in the installation and configuration of networking software and computer peripherals (e.g. disk drives, printers, and backup devices).

Associate Degree in the area of information systems or computer science.

Six (6) months of experience installing and supporting computer hardware, software, and/or information systems.

Systems Technician I

Assists in the installation and configuration of networking software and computer peripherals (e.g. disk drives, printers, and backup

High School Diploma

A+ Certification

Orizon, Inc. GSA Schedule Number Page 9 devices).

Database Specialist IV

Provides technical expertise and guidance in the development, implementation, operation and maintenance of database management systems. Performs strategic systems and business information analysis and planning.

Responsible for requirements collection and analysis, design, and implementation of database structures. Specific functions include designing requirements, capacity, environmental, and feasibility analyses; design; development; and support and maintenance for logical and physical database models.

Performs functions associated with database optimization and performance tuning, sizing hardware and determining capacity requirements, and planning for future enhancements.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited college or university.

Ten (10) years experience with database analysis and design, database administration, and/or database applications development.

Database Specialist III

Acts as lead in joint application design efforts to aid in the identification of specific requirements in support of physical database design and operations.

Reviews the design, development, and implementation documentation to identify potential performance issues. Leads application test phases. Validates existing requirements for database design and development, and identifies new system requirements, analyzes systems and designs technical and database computer systems.

Consults with user personnel and systems analysts to clarify system issues and program intent to identify problems and recommend changes;

and providing technical guidance to systems analyst personnel assigned to system database and computer system projects.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science

Three (3) years of physical implementation of logically designed databases and in the design and deployment of business database systems.

Database Specialist II

Develops analytical and computational techniques and methodology for problem solutions.

Analyzes user interfaces, analyze workload and computer usage, maintain interfaces, analyze proposed system modifications, upgrades and new COTS. Performs monitoring, tuning and optimization;

and participate in database design, development and implementation for specific system or set of systems.

Develops criteria and procedures for restart, recovery, and backup of application systems. Determines file organization, indexing methods and security procedures for specific applications. Reviews logical and physical design of existing databases and makes

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited physical implementation of logically designed databases and in the design and deployment of business database systems.

Orizon, Inc. GSA Schedule Number Page 10 recommendations for modifications to ensure optimum operating efficiency.

Database Specialist I

Under general supervision, designs, implements and maintains moderately complex databases.

Maintains database dictionaries and integration of systems through database design. Competent to work on most phases of database administration but may require some instruction and guidance in other phases.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited college or university.

One plus (1+) years of experience in the physical implementation of logically designed databases and in the design and deployment of business database systems.

Database Administrator IV

Provides technical expertise and guidance in the administration of database management systems.

Provides team or technical supervision. Manages and maintains data in all production and non-production databases and replication servers. Develops, implements, administers, and maintains policies and procedures for ensuring the security and integrity of the company database. Implements data models, database designs, data access and table maintenance codes.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited college or university.

Ten (10) years of increasing responsible positions within the information technology field including five (5) years experience in database administration.

Database Administrator III

Installs, upgrades, establishes, and maintains devices, table spaces, databases, segments, space allocations, tables, views, database triggers, stored procedures, roles, profiles, schemas, and synonyms.

Establishes database replication procedures, monitors sessions, and performs backup/recovery functions.

Performs table and index analysis, optimization, and tuning. Develops and implements migration plans between development, test, and production systems. Develops criteria and procedures for restart, recovery, and backup of application systems. Carries out assigned database administration tasks. May oversee the work of less senior personnel in areas of expertise.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science

Five (5) years of progressively more responsible experience in the information industry including three

(3) years experience in database administration.

Database Administrator II

Responsible for designing methods to store, analyze, utilize, and organize data. Sets up computer databases after identifying user needs. Migrates data from old systems to new system. Carries out assigned database administration tasks. May assist less experienced database administrators.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited college or university.

Four (4) years of progressively more responsible experience in the information industry including two

(2) years experience in database administration.

Database Administrator I

Under general supervision, monitors activity related to database design, implementation and maintenance.

Performs database administration, backups, and recoveries, and works with users to resolve database questions or problems. Coordinates systems resource availability with database analysts, system and

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited college or university.

Three (3) years of progressively more responsible experience in the information industry including one

(1) year experience in database administration

Orizon, Inc. GSA Schedule Number Page 11 application programmers, and other users. Provides advice and assistance to users on equipment operations. Maintains and updates databases and data dictionaries.

Enterprise Database Administrator III

Supports the integration of certain enterprise applications (such as Oracle, PeopleSoft, SAP R/3, or Siebel). Provides database administration, design, support and enhancements. Develops and incorporates policies, procedures, standards and guidelines that relate to database design and performance. Assesses system to monitor and maintain application performance, data integrity, normalization and integration of application tables. Provides technical expertise in all facets of database administration including performance tuning, user and developer access and security.

Establishes and maintains data mapping documents, dictionaries and/or related design documentation. Troubleshoots and resolves complex problems to ensure no disruption of mission-critical applications.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited college or university.

Six (6) years experience in design, development, testing and implementation for large scale database systems including four (4) years experience with logical design, requirements definition and data administration with large-scale systems or client/server environments.

Enterprise Database Administrator II

Supports the integration of selected enterprise applications (such as Oracle, PeopleSoft, SAP R/3, or Siebel). Provides database administration, design, support and enhancements. Adheres to policies, procedures, standards and guidelines as required. Assesses system to monitor and maintain data integrity, normalization and integration of application tables and application performance. Provides technical support in all facets of database administration including performance tuning, synchronization, user and developer access and security. Establishes and maintains data mapping documents, dictionaries and/or related design documentation.

Troubleshoots and resolves complex problems to ensure no disruption of mission-critical applications.

Responsible for performance enhancements, normalization and maintaining tables. May assist less experienced database administrators.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited college or university.

Four (4) years experience in design, development, testing and implementation for large scale database systems including two

(2) years experience with logical design, requirements definition and data administration with large-scale systems or client/server environments.

Enterprise Database Administrator I

Under general supervision, supports the integration of selected enterprise applications (such as Oracle, PeopleSoft, SAP R/3, or Siebel).

Provides database administration, design, support and enhancements.

Assists in database administration including performance tuning, Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited

Two (2) years of experience in design, development, testing and implementation for large scale database systems including one

(1) year experience with logical design, Orizon, Inc. GSA Schedule Number Page 12 synchronization, user and developer access and security. Assists in establishing and maintaining data mapping documents, dictionaries and/or related design documentation. Troubleshoots and resolves problems to ensure no disruption of mission-critical applications.

college or university. requirements definition and data administration with large-scale systems or client/server environments.

Information Systems Training Specialist III

Assists in the development of courseware content. Assists in defining course topics and developing course outline. Prepares student and instructor training materials. Conducts user and IT training in courses, workshops, or seminars.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited college or university

Three (3) years experience in the training industry.

Information Systems Training Specialist II

Under general direction, organizes, prepares, and conducts complex training and educational programs for information systems or user personnel. May design and develop in-house programs. Competent to work at the highest level of all phases of information systems training.

Bachelor of Science or Bachelor of Arts degree in business administration, information systems management, or related field from an accredited college or university.

Two (2) years experience in the training industry.

Information Systems Training Specialist I

Under general supervision, organizes and conducts moderately complex training and educational programs for information systems or user personnel. Maintains records of training activities, employee progress, and program effectiveness. Competent to work on most phases of information systems training.

Bachelor of Science or Bachelor of Arts degree in business administration, information systems management, or related field from an accredited college or university.

One (1) year experience in the training industry.

Content Project Manager/ Instructional Designer

Develops task work plans to identify required resources, milestones, schedules, and deliverables for completing assigned courseware development tasks. Analyzes organizational and/or program business courseware development needs and requirements. Ensures that all work performed is in compliance with standards and adheres to style guidelines. Report the status of courseware contract tasks to the client. Supervise client interaction. Oversees and provide publishing direction to courseware project development team including courseware developers, technical staff, and editors. Leads project from detailed outline development to the completion of all deliverables.

Coordinates and participates in all pilots, and lead discussions of courseware in pilots. Develops training documents from initial research and design to production and implementation. Works with subject matter experts to convey technical, complex information in a meaningful way to learners.

Bachelor of Arts in English, Journalism, or related field from an accredited college or university.

Three (3) years in the training or courseware development industry.

Orizon, Inc. GSA Schedule Number Page 13

Content Developer

Develops training documents from initial research to production and implementation. Works with subject matter experts (SME) to convey technical and complex information in a meaningful way to learners.

Bachelor of Arts in English, Journalism, or related field from an accredited college or university.

As a substitute, practical equivalency is defined as 2 years of experience in the training or courseware development industry.

Two (2) years of experience as a technical writer/ courseware developer developing technical documentation.

Knowledge of client/server and information technology concepts and the ability to learn new technology.

Capable of meeting with all levels of management, program, and technical personnel.

Documentation Specialist

III

Responsible for preparing and/or maintaining systems, programming, and operations documentation, procedures, and methods including user manuals and reference manuals. Maintains a current internal documentation library.

Provides or coordinates special documentation services as required.

Competent to work at the highest level of all phases of documentation.

May act as project leader for large positions.

Bachelor of Science or Bachelor of Arts degree in business administration, information systems management, or related field from an accredited college or university.

Four (4) years of progressive experience in information technology documentation

Documentation Specialist II

Under general supervision, prepares and/or maintains systems, programming, and operations documentation, including user manuals. Maintains a current internal documentation library.

Competent to work on most phases of documentation.

Bachelor of Science or Bachelor of Arts degree in business administration, information systems management, or related field from an accredited college or university.

Three (3) years of progressive experience in information technology documentation.

Documentation Specialist I

Under general supervision, assists in collecting and organizing information required for preparation of user manuals, training materials, installation guides, proposals, and reports. Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents. Competent to work on most phases of documentation.

Bachelor of Science or Bachelor of Arts degree in business administration, information systems management, or related field from an accredited college or university.

Two (2) years of progressive experience in information technology documentation.

Graphics Specialist II

Develops graphics to enhance the usability of document deliverables.

Integrates graphics generated with automated tools into document deliverables. Duties also include writing, editing, and developing graphics presentation of technical information for both technical and nontechnical personnel.

Bachelor of Science or Bachelor of Arts degree in business administration, information systems management, or related field from an accredited college or university.

Two (2) years of experience developing graphics/artistic presentations for publication documents.

Graphics Specialist I

Develops graphics to enhance the usability of document deliverables.

Integrates graphics generated with automated tools into document

Bachelor of Science or Bachelor of Arts degree in business administration, One (1) year of experience developing graphics/artistic presentations for

Orizon, Inc. GSA Schedule Number Page 14 deliverables. information systems management, or related field from an accredited college or university.

publication documents.

PeopleSoft Database Administrator I

Designs, implements and tests large-scale information systems, including PeopleSoft database systems. Establishes logical design and physical system requirements of large-scale database systems.

Establishes database synchronization procedures, monitors sessions, and performs backup/recovery functions. Performs table and index analysis, optimization, and tuning. Develops and implements migration plans between development, test, and production systems. Develops criteria and procedures for restart, recovery, and backup of application systems. Carries out assigned database administration tasks, including measuring efficiency of database hardware and software, tuning the system to improve or maintain overall performance, and monitoring the use of the database, and ensuring compliance with standards and procedures.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science

Six (6) years progressively more responsible experience in the implementation of large-scale information systems, including design and testing. A minimum of two (2) years experience specific to database administration utilizing PeopleSoft.

PeopleSoft Application Programmer II

Evaluates business requirements and PeopleSoft capabilities to determine fit. Translates requirements into programmer tasks, and designs and develops programs and databases. Maps user requirements to PeopleSoft capabilities. Develops technical documentation for PeopleSoft application development process.

Designs, develops, installs, and maintains PeopleSoft modules and applications. Tests system and develops software configuration control documentation.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited college or university.

Four (4) years of experience in systems analysis and programming. Including at least six months of experience with PeopleSoft including PeopleCode and PeopleTools.

Business Information Systems Reengineering

Analyst II

Identifies, adjusts, and documents business processes. Researches, analyzes, and documents complex requirements to provide better solutions to end-user business needs. Responsible for leading and/or coordinating the evaluation and redesign of current business processes to ensure effective and efficient use of business information technology and resources, and improve process performance.

Recommends and designs cost effective strategies for use of system technology to meet customer information goals and objectives.

Bachelor of Science or Bachelor of Arts degree in information systems management, engineering or computer science from an accredited college or university.

Four (4) years progressively more responsible experience in business process reengineering related to information systems of a highly complex nature.

Functional Enterprise Application Specialist V

Works directly with senior agency/ organization functional leadership to identify system requirements to ensure that the final system

Bachelor of Science or Bachelor of Arts degree in a related discipline from an

Ten (l0+) years of related business experience including over six (6+) years of

Orizon, Inc. GSA Schedule Number Page 15 incorporates required functionality.

Performs individual assignments and works as a member of an integrated project team composed of technical and functional personnel.

Communicates and works closely with process and system owners, information technology management, peers, and technical staff to ensure the relevance of architecture and system design to business process requirements.

Analyze current business processes and map out processes for new systems. Provides overall system design and specifications.

Responsibilities may include project management for an ERP, ERM, or IT implementation.

ERP, ERM, or EC/EDI experience.

Functional Enterprise Application Specialist IV

Works directly with mid level agency/organization functional staff members to identify system requirements to ensure that the final system incorporates required functionality. Interfaces with agency/organization end users to identify specific system implementation requirements and risks. Performs individual assignments and works as a member of an integrated project team composed of technical and functional personnel.

Communicates and works closely with process and system owners, information technology management, peers, and technical staff to ensure the relevance of architecture and system design to business process requirements.

Analyzes current business processes and map out processes for new systems. May include Team Leader responsibilities for an ERP, ERM, or IT implementation

Bachelor of Science or Bachelor of Arts degree in related discipline from an accredited college or university.

Four (4+) years of related business experience including over three (3+) years of ERP, ERM, or EC/EDI experience.

Functional Enterprise Application Specialist III

Works directly with end user agency/ organization functional staff members to identify system requirements to ensure that the final system incorporates required functionality. Documents specific system implementation requirements and risks. Performs individual assignments and works as a member of an integrated project team composed of technical and functional personnel. Participates in the evaluation of system design to ensure that it meets end user requirements. Participates in focus groups on a variety of work processes including issues related to modernization of business processes and impact on the workforce. Designs, develops, and executes test scenarios, test scripts, and test data to ensure system meets requirements.

Bachelor of Science or Bachelor of Arts degree in related discipline from an accredited college or university.

Two plus (2+) years of related business experience including one (1) year of ERP, ERM, or EC/EDI

Orizon, Inc. GSA Schedule Number Page 16

Functional Enterprise Application Specialist II

Under general direction, serves as senior subject matter expert associated with content, processes, and procedures associated with ERP. Defines detailed requirements, analyzes business needs, and validates solutions with the client. Details requirements through product development and other functions to support the project team. Monitors other business analysts in software development methods and processes and implementation of those methods.

Evaluates development projects and assists in tailoring the development process to meet the project needs.

Bachelor of Science or Bachelor of Arts degree in related discipline from an accredited college or university.

Two (2) years of related business experience including one (1) year of ERP, ERM, or EC/EDI.

Functional Enterprise Application Specialist I

Under general supervision, serves as subject matter expert associated with content, processes, and procedures associated with enterprise applications. Applies functional knowledge to design and customize workflow systems that provide seamless integration for client/server applications. Writes functional requirements, develops test plans, and works with production issues.

Bachelor of Science or Bachelor of Arts degree in related discipline from an

One (1) year of related business experience including one (1) year of ERP, ERM, or EC/EDI.

Technical Enterprise Application Specialist IV

Supports integration of certain enterprise applications (such as Oracle,PeopleSoft, SAP, or Siebel).

Responsible for technical aspects of application implementation.

Provides technical design support to development technical team.

Responsible for software integration and external interface development.

Uses knowledge to develop interface of application code, relational databases and/or computer hardware systems. Develops interfaces for data capture and table population, application code development, screen views and other required technical design and development requirements.

Bachelor of Science or Bachelor of Arts degree in related discipline from an accredited college or university.

Seven (7) years experience in developing, prototyping and testing ERP, ERM, or EC/EDI solutions for large-scale computer systems implementations.

Technical Enterprise Application Specialist III

Supports integration of certain enterprise applications (such as Oracle, PeopleSoft, SAP, or Siebel).

Assists in developing interfaces between application code, relational databases and/or computer hardware systems. Assists in developing interfaces for data capture and table population, application code development, screen views and other required technical design and development requirements. May assist less experienced application developers.

Bachelor of Science or Bachelor of Arts degree in related discipline from an accredited college or university.

Four (4) years experience (or equivalent training) in implementing ERP, application solutions.

Application Specialist II

Supports integration of certain enterprise applications (such as Oracle, PeopleSoft, SAP, or Siebel).

Troubleshoots and resolves testing issues. Assists in developing interfaces between application code, Bachelor of Science or Bachelor of Arts degree in related discipline from an accredited college or university.

Two (2) years experience (or equivalent training) in implementing ERP, application solutions.

Orizon, Inc. GSA Schedule Number Page 17 relational databases and/or computer hardware systems.

Assists in developing interfaces for data capture and table population, application code development, and screen views.

Application Specialist I

Under general supervision, works primarily in ERP client/server enterprise application. Designs and develops all aspects of data conversion. Builds application tables, panels, and reports. Codes individual modules and complex functions. Develops application tables, panels, and reports for projects. Responsible for technical documentation.

Bachelor of Science or Bachelor of Arts degree in related discipline from an accredited college or university.

Over one (1+) year experience (or equivalent training) in implementing ERP, application solutions

Principal Consultant

Provides management practice or systems engineering and technical leadership for challenging information technology programs.

Applies formal methods for analysis, design, and development, and recommends solutions for difficult operating and infrastructure matters within complex enterprise systems.

Uses analytical tools. Leads and participates in system requirements analysis, enterprise architecture definition, network engineering.

Responsible for overseeing and directing complex tasks and reporting to senior client and company management. Acts as an authoritative leader in understanding a client’s enterprise environment, a management practice or technology area.

Bachelor of Science or Bachelor of Arts degree in business administration, information systems management, or related field from an accredited college or university.

Ten (10) years of increasing responsible positions within the information technology field.

Management Principal

Serves as a senior subject matter expert. Assists in the development of strategic long- term goals, policies and procedures for the employment of information technology. Assists in the determination of an organization's long-term systems needs and acquisitions to accomplish the organization's business objectives. Advises on the improvement of business processes and supports critical business strategies through the development, implementation, and maintenance of business applications systems.

Formulates business systems architecture plans, estimates costs, and ensures projects meet strategic needs. Evaluates risk and advises on IT financial initiatives and strategies. Provides guidance on IT budgeting and forecasting processes. Evaluates IT costs to ensure adherence to budgets, pricing strategies and organization goals.

Master of Science or Master of Arts degree in business administration, information systems management, or related field from an accredited college or university.

Twelve (12) years of increasing responsible positions within the information technology field.

Principal Enterprise Architect

Provides an authoritative/respected position in a client’s enterprise

Bachelor of Science or Bachelor of Arts

Ten (10) years of increasing responsible

Orizon, Inc. GSA Schedule Number Page 18 environment, a management practice, or a technology area (such as complex enterprise networks, information exchange architectures, information assurance, directory services or network performance engineering).