Federal Supply Schedule GS35F0414K
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- Federal Supply Schedule GS35F0414K Federal contract IDV
- Contract number
- GS35F0414K
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- GSA Federal Acquisition Service
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ECA Text File Rev 64
| 203 Perry Parkway, Suite 6 | |||
| Gaithersburg, MD 20877 | |||
| Phone: (240) 464-2062 | |||
| www.ecamerica.com | |||
| IT PROFESSIONAL AND MAINTENANCE SERVICES | |||
| Business Objects | |||
| Weblink: http://www.ecamerica.com/manufacturers/boa/ | |||
| SIN 132-51 - IT Professional Services | |||
| GSA | |||
| Product Order Number | Product Name | Note | Per Day Price |
| ITPS-1 | Director | (1) (2) | $ 2,394.00 |
| ITPS-2 | Senior Program Manager | (1) (2) | $ 2,394.00 |
| ITPS-3 | Principal Architect/Program Manager | (1) (2) | $ 2,107.00 |
| ITPS-4 | Sr. Business Objects Analyst/Programmer | (1) (2) | $ 1,772.00 |
| ITPS-5 | Business Objects Analyst/Programmer | (1) (2) | $ 1,580.00 |
| ITPS-6 | Associate Business Objects Analyst/Programmer | (1) (2) | $ 1,341.00 |
| CONSULTING_QS-GLP | Business Objects Quickstart Package | (1) (2) | $ 11,970.00 |
| Volume Discounts: | |||
| (1) Purchase commitments in excess of 20 days shall be afforded the following per day discount (5.43%) | |||
| from the basic GSA price: GSA Per Day Price x 0.94444 (rounded to nearest dollar) = Discounted Price | |||
| (2) Travel and expenses, if applicable, are not included in the GSA per day rates. | |||
| ColeSystems Associates, Inc. | |||
| Weblink: http://www.ecamerica.com/manufacturers/csa/ | |||
| SIN 132-12 - Annual Maintenance & Support Services | |||
| OP-AM | Annual Software Maintenance (18% of GSA Sofware Base Price) | ||
| OP-PE | Annual Phone/E-mail Support - Unlimited Incidents (10% of GSA Sofware | ||
| Base Price. Must be current on Annual Maintenance. Minmum annual fee | |||
| of $33,000) | |||
| Note: | |||
| All Phome/email Support is during normal business hours (8:00 a.m. to 5:00 p.m. - EST, | |||
| Monday through Friday, exclusive of holidays observed. | |||
| CryptoMetrics | |||
| Weblink: http://www.ecamerica.com/manufacturers/cmi/ | |||
| SIN 132-12 & 132-34 - Support Services | |||
| Order Number | Product Name | Note | GSA Price |
| HD1 | Help Desk | (1) | See Note |
| SM1 | Annual Software Maintenance | (2) | See Note |
| TS1 | Technical Support (per day) | $1,904.18 | |
| Notes on GSA Price: | |||
| (1) 10% of base price of software to a maximum of $10,000 per year. | |||
| (2) 15% of base price of software. | |||
| EMC Software Group | |||
| Weblink: http://www.ecamerica.com/manufacturers/legato/ | |||
| Order Number | Description | GSA Price | |
| Technical Support Services | |||
| EMC's award-winning technical support organization is committed to keeping customers first. Our global teams of experts understand the challenges facing our customers and the importance of Information Lifecycle Management to meet customers' business critical needs in today's highly competitive environment. Our organization consists of individuals with years of industry experience and knowledge that works to provide responsive software service and support. Our commitment to excellence drives delivery of world-class support services to our customers. | |||
| Support Programs - Open Storage Software | |||
| 1. Basic 24x7 Renamed to Priority Support - Effective August 1, 2005, Basic 24x7 Support has been renamed to Priority Support. We will continue to provide the same benefits offered under Basic 24x7 Support, with the added benefit of even higher service level objectives. This program is available for all EMC Software solutions. There will be no pricing changes to the program. Basic 24x7 Support Agreements will be honored until expiration and will be renewed at that time to the newly-named program, Priority Support. | |||
| 2. Introduction of New Supplemental Services - Effective August 1, 2005, EMC introduced three new supplemental service offerings for EMC Storage Software customers. These are now available as add-on options to the newly named, Priority Support. With these supplemental services, we look forward to providing many of the advanced features customer have requested from EMC. These Supplemental Services include: | |||
| - Designated Support Engineer - offers a remote, single point of contact with specialized technical expertise | |||
| - Priority Onsite Support - provides reactive, onsite support upon customer request | |||
| - Onsite Support Engineer - provides technical support at customer’s location up to one year. | |||
| 3. Replacing Premier Support - Effective September 12, 2005, Premier support will no longer be available for sale and will be replaced with the Designated Support Engineer program. The Designated Support Engineer program will build upon the foundation of Priority Support and will offer our customers a technical, single point of contact with specialized product expertise. All existing Premier Support agreements will be honored until expiration. Please work with your Support Sales & Renewals representative about the choices available to our customers. | |||
| 4. Maintenance Renewals: Please contact your local Support Sales & Renewals representative for pricing and related renewal information. | |||
| Maintenance - Open Storage Software Solutions | |||
| Maintenance (24x7 Technical Support + Software Update Service) | |||
| MNT-000001 | Priority First Year Maintenance. Annual Maintenance = GSA Schedule License Price x 0.226649. First year of support is provided at $0. | See Note | |
| SUP-008864 | Priority Support - Additional Contact Support | $ 941.86 | |
| Supplemental Support Services - Designated Support Engineer | |||
| Open Storage Software Solutions | |||
| 2. If customers require a focus on multiple product lines, they can do so by purchasing an additional Designated Support Engineer for each area of area of product expertise required. | |||
| 3. Customers have the flexibility to purchase a one-year agreement for a Designated Support Engineer and shift the focus during the year with upfront planning. Customer must communicate intention to invoke this flexibility prior to purchasing the one year commitment. Please expect a possible delay in assignments between Designated Support Engineers when switching focus between product lines. Guaranteed uninterrupted service requires a contiguous one year commitment on a specified product line. | |||
| 4. Up to Four Authorized Support Contacts are entitled to submit cases under the Designated Support Engineer program. The Authorized Support Contacts are in addition to customer’s five contacts authorized to submit cases under Priority Support. Authorized Support contacts for the Designated Support Engineer are available in increments of 4 contacts within the same product line. | |||
| 5. If customers require more than 4 contacts to call a Designated Support Engineer, they will have to purchase Support Engineer for that product line for each increment of 4 authorized contacts. | |||
| 6. If customers require additional authorized contacts, they can do so by purchasing an additional Designated Support Engineer by product line for each increment of 4 authorized contacts. | |||
| MNT-000200 | Designated Support Engineer for AlphaStor Software | $ 86,508.82 | |
| MNT-000202 | Designated Support Engineer for ArchiveXtender Software | $ 86,508.82 | |
| MNT-000203 | Designated Support Engineer for AutoStart Software | $ 86,508.82 | |
| MNT-000205 | Designated Support Engineer for DiskXtender Software | $ 86,508.82 | |
| MNT-000206 | Designated Support Engineer for DiskXtender UNIX/Linux Software | $ 86,508.82 | |
| MNT-000207 | Designated Support Engineer for EmailXtender Software | $ 86,508.82 | |
| MNT-000208 | Designated Support Engineer for NetWorker Software | $ 86,508.82 | |
| MNT-000209 | Designated Support Engineer for RepliStor Software | $ 86,508.82 | |
| Supplemental Support Services - Priority Onsite Support | |||
| Open Storage Software Solutions | |||
| 1. Customers may request an EMC software support engineer to travel to the customer’s production site to continue to resolve a business critical (Severity 1) production system issue which has been logged with technical support and requires additional resolution efforts beyond remote, telephone assistance. | |||
| 2. An EMC support engineer will be deployed to customer site within 48 hours of request. | |||
| 3. Up to 4 visits allowed per year. | |||
| 4. Reasonable and customary travel and expenses are included in fee. | |||
| 5. Additional onsite support requests are available for an incremental fee. | |||
| 6. Available only for NetWorker and Email solutions. | |||
| MNT-000400 | Priority Onsite Support | $ 72,090.68 | |
| Supplemental Support Services - Onsite Support Engineer | |||
| Open Storage Software Solutions | |||
| 1. All product-specific, support cases are routed to the Onsite Support Engineer, who resides at the customer’s designated location and is available to provide technical expertise for the specified product line in the customer’s environment. | |||
| 2. If customers require a focus on multiple product lines, they can do so by purchasing an additional Onsite Support Engineer for each area of product expertise required at the customer’s location. | |||
| 3. Travel and expenses (i.e. Relocation) are not included in fee and are additionally payable by customer. | |||
| MNT-000300 | Onsite Support Engineer for AlphaStor Software | $ 264,332.50 | |
| MNT-000302 | Onsite Support Engineer for ArchiveXtender Software | $ 264,332.50 | |
| MNT-000303 | Onsite Support Engineer for AutoStart software | $ 264,332.50 | |
| MNT-000305 | Onsite Support Engineer for DiskXtender Software | $ 264,332.50 | |
| MNT-000306 | Onsite Support Engineer for DiskXtender UNIX/Linux Software | $ 264,332.50 | |
| MNT-000307 | Onsite Support Engineer for EmailXtender Software | $ 264,332.50 | |
| MNT-000308 | Onsite Support Engineer for NetWorker Software | $ 264,332.50 | |
| MNT-000309 | Onsite Support Engineer for RepliStor Software | $ 264,332.50 | |
| Support Program - Premier Support | |||
| Open Storage Software Solutions | |||
| MNT-000003 | Premier First Year Maintenance - End -of-Sale September 12, 2005. Software update subscription service included with Premier technical support. Minimum Annual Maintenance. Basic Maintenance is required. (See below for Premier 1st Year Minimum Part Number) | $ 14,127.96 | |
| MNT-000004 | Premier First Year Minimum - End-of-Sale September 12, 2005. If software product GSA price is less than $375K, maintenance price = $14,128. If software product GSA price is greater than or equal to $375K, maintenance price = GSA Schedule License Price x .037775. | See Note | |
| Software Update Subscription Service | |||
| Software Update Subscription media lits are shipped quarterly to update customers with registered EMC software products. EMC works continually to update its software; however, not all products are updated every quarter. | |||
| Consulting Services | GSA Price | ||
| Per Day + T&E | |||
| Messaging | |||
| CON-M00036 | Messaging U.S. Consultant | $ 2,301.64 | |
| CON-M08437 | Storage Consultant | $ 2,301.64 | |
| Storage | |||
| CON-008437 | Storage Consultant | $ 2,301.64 | |
| Consulting Services QuikStartz Package Pricing Matrix | |||
| EMC Legato NetWorker QuikStartz Packages: | |||
| CON-000006 | Basic NetWorker QuikStartz Package | $ 6,904.91 | |
| CON-000007 | Extended QuikStartz Package | $ 12,659.01 | |
| CON-000008 | Windows QuikStartz Package | $ 12,659.01 | |
| CON-000009 | Storage Node QuikStartz Add-on | $ 4,603.27 | |
| CON-000010 | Library Module QuikStartz Add-on | $ 6,904.91 | |
| CON-000011 | Client Module QuikStartz Add-on | $ 4,603.27 | |
| CON-000012 | Oracle Module QuikStartz Add-on | $ 6,904.91 | |
| CON-000013 | Oracle Module QuikStartz Extended Add-on | $ 11,508.19 | |
| CON-000014 | SQL/Exchange Module QuikStartz Add-on | $ 4,603.27 | |
| EMC Legato NetWorker Health Check Packages: | |||
| CON-000015 | Basic NetWorker Health Check Package | $ 11,508.19 | |
| CON-000016 | Extended NetWorker Health Check Package | $ 23,016.37 | |
| EMC AutoStart (aka AAM) QuikStartz Packages: | |||
| CON-000022 | AutoStart (aka AAM) QuikStartz Package for 1 AutoStart (AAM) Module or Toolkit | $ 9,206.55 | |
| CON-000024 | AutoStart (aka AAM) Application Module QuikStartz Add-on | $ 2,301.64 | |
| CON-000025 | AutoStart (aka AAM) Toolkit QuikStartz Add-on | $ 5,754.09 | |
| CON-000026 | RepliStor QuikStartz Add-on | $ 2,301.64 | |
| CON-000028 | EMC SRDF Module QuikStartz Add-on | $ 4,603.27 | |
| EMC Co-StandbyServer QuikStartz Packages: | |||
| CON-000029 | Co-StandbyServer QuikStartz Package for NT | $ 6,904.91 | |
| CON-000030 | Co-StandbyServer QuikStartz Package for W2K | $ 9,206.55 | |
| CON-000031 | Co-StandbyServer QuikStartz Application Add-on | $ 2,301.64 | |
| EMC AlphaStor & VisualSRM QuikStartz Packages: | |||
| CON-000004 | Basic AlphaStor QuikStartz Package | $ 8,746.22 | |
| CON-000003 | VisualSRM QuikStartz Service | $ 3,816.11 | |
| Note: | |||
| Any consulting services sold are contingent on EMC receiving an executed Consulting Services Agreement (CSA) and a signed Statement Of Work (SOW) between the customer and EMC Storage Management Consulting Services prior to performing any work. All consulting purchased off of this price list are priced on either a fixed price (QuikStartz) or on a time and materials basis as identified in the Storage Management Corporate Price List, plus any travel expenses. | |||
| Ezenia! | |||
| Weblink: http://www.ecamerica.com/manufacturers/ezi/ | |||
| SIN 132-51 - IT Professional Services | |||
| Order Number | Description | GSA Price | |
| InfoWorkSpace Services | |||
| 50080 | Installation Service. Onsite InfoWorkSpace Server Installation (includes 4 ea. Client machines) and basic InfoWorkSpace Admin familiarity training. Price does not include travel costs, lodging, meals or other incidental expenses. Price is per day plus expenses. (price does not include security clearance) | 132-51 | $ 1,646.00 |
| 50081 | Daily Consulting Service. Onsite, phone, or virtual consulting for architecture preparation, training (specialized training not included in the offered courses 50071-50074), and post-InfoWorkSpace installation consulting to ensure that InfoWorkSpace functions optimally within your evolving environment. Per day rate for consulting services. Price does not include travel costs, lodging, meals or other incidental expenses. Price is per 8 hour day plus expenses. (price does not include security clearance) | 132-51 | $ 1,646.00 |
| Intermec Technologies Corporation | |||
| Weblink: http://www.ecamerica.com/manufacturers/intermec/ | |||
| SIN 132-51 - IT Professional Services | |||
| PM1 | Project Manager: Resource Management and Solutions Delivery (Manage all resources to deliver a complete turnkey solution). | $ 187.50 | |
| CS1 | Consultant: Wireless Network and RFID Consulting, Network Design and Planning, and Network Integration Strategy. | $ 150.00 | |
| SE1 | Systems Engineer: System Installation & Integration. Wireless Network Site Survey, Planning & Certification. | $ 112.50 | |
| Note: | |||
| To schedule or learn more about Professional IT Services please contact the Intermec Professional Professional Services pricing above does not include zone charges. Please see Wireless Network Site Survey and Installation Zone Charges matrix for zone charges.Services Manager. For more information please call 1-800-755-5505 and select option 4. An on-line request may be submitted at http://service.intermec.com/re | |||
| Lexmark International, Inc. | |||
| Weblink: http://www.ecamerica.com/manufacturers/lii/ | |||
| SIN 132-51 - IT Professional Services | |||
| Part Number | Description | GSA Price | |
| LXK-090706 | Systems Engineer - Entry | $ 99.00 | |
| LXK-090707 | Systems Engineer - Intermediate | $ 111.00 | |
| LXK-090708 | Systems Engineer - Senior | $ 149.00 | |
| LXK-090709 | Systems Engineer - Specialist | $ 168.00 | |
| LXK-090710 | Systems Engineer - Director | $ 195.00 | |
| LXK-099206 | Consulting Services - Entry | $ 99.00 | |
| LXK-099207 | Consulting Services - Intermediate | $ 111.00 | |
| LXK-099208 | Consulting Services - Senior | $ 149.00 | |
| LXK-099209 | Consulting Services - Associate Principal/Executive | $ 168.00 | |
| LXK-099210 | Consulting Services - Principal/Director | $ 195.00 | |
| System Concepts, Inc. | |||
| Weblink: http://www.ecamerica.com/manufacturers/sci/ | |||
| SIN 132-12 & 132-34 - Software and Hardware Maintenance | |||
| Part Number | Description | GSA Price | |
| HM1 | Hardware Maintenance is priced at 10% of net GSA price. Annual Rate | ||
| SM1 | Software Maintenance is priced at 20% of net GSA price. Annual Rate | ||
| 915SymMA | Depot Hardware Maintenance for 914SymKit RFID Reader and OnTraxs Computer - 48 hour turnaround from receipt | $ 600.00 |
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