MAS - Mission Critical Partners, LLC - GS35F0410X

Mission Critical Partners, LLC GS-35F-0410X Page 1 of 24

814-862-7911

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE FSS PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA

Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

MULTIPLE AWARD SCHEDULE

FSC GROUP MAS

FSC CLASS D301 ADP FACILITY MANAGEMENT

FSC/PSC CLASS D302 ADP SYSTEMS DEVELOPMENT SERVICES

FSC/PSC CLASS D306 ADP SYSTEMS ANALYSIS SERVICES

FSC/PS CLASS D307 AUTOMATED INFORMATION SYSTEM SERVICES

FSC/PSC CLASS D308 PROGRAMMING SERVICES

FCS/PSC CLASS D310 ADP BACKUP AND SECURITY SERVICES

FSC/PSC CLASS D311 ADP DATA CONVERSION SERVICES

FSC/PSC CLASS D313 ADP COMPUTER AIDED DESIGN/MFG SERVICES

FSC/PSC CLASS D316 TELECOMMUNICATION NETWORK MANAGEMENT

SERVICES

FSC/PSC CLASS D399 OTHER ADP AND TELECOMMUNICATION SERVICES

Contract Number: GS-35F-0410X

Period Covered by Contract: May 31, 2011 through May 30, 2026

Price List is current through Modification PS-0050, effective September 24, 2025

Mission Critical Partners, LLC

690 Gray’s Woods Blvd

Port Matilda, PA 16870

Phone-814-862-7911

Contract Administrator: Patrick Duffy patrickduffy@MCP911.com www.MCP911.com

Business Size: Small Business

For more information on ordering, go to the following website: https://www.gsa.gov/schedules

Prices Shown Herein are Net (discount deducted) https://www.gsa.gov/schedules

Mission Critical Partners, LLC GS-35F-0410X Page 2 of 24

1a. Table of awarded the special item number with appropriate cross-reference to item descriptions and awarded price.

Special Item No. 54151S/RC/STLOC Information Technology Professional Services

Special Item No. 541330ENG/RC Engineering Services

Special Item No. OLM/RC/STLOC Order-Level Materials (OLM)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

See Price Sheet

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

Skill category descriptions begin on page 18

2. Maximum order. Special Item No.54151S: $500,000

Special Item No.OLM: $250,000

Special Item No. 541330ENG: $1,000,000

3. Minimum order. $50

4. Geographic coverage. Domestic and Overseas delivery.

5. Point of production. Same as company address

6. Discount from list prices or statement of net price. Government prices are net

7. Quantity discounts. None

8. Prompt payment terms. Net 30 Days.

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items. None

10a. Time of delivery. As negotiated on the task order level.

Mission Critical Partners, LLC GS-35F-0410X Page 3 of 24

10b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price lists that have expedited delivery.

As negotiated on the task order level

10c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery.

10d. Urgent Requirements. The Contractor will note in its price list the “Urgent

Requirements” clause of its contract and advise agencies that they can also contact the

Contractor’s representative to effect a faster delivery.

11. F.O.B. point. Not Applicable

12a. Ordering address. Same as company address. The following telephone number can be used by ordering activities to obtain technical and/or ordering assistance: 888-862-7911

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address. Same as company address

14. Warranty provision. Not Applicable

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair. Not Applicable

17. Terms and conditions of installation. Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices. Not Applicable

18b. Terms and conditions for any other services. Not Applicable

19. List of service and distribution points. Not Applicable

20. List of participating dealers. Not Applicable

21. Preventive maintenance. Not Applicable

Mission Critical Partners, LLC GS-35F-0410X Page 4 of 24

22a. Special attributes such as environmental attributes. Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at: https://www.Section508.gov/.

http://www.mcp911.com

23. Unique Entity Identifier (UEI) number: DZCUNV7ERLF3

24. Notification regarding registration in SAM.gov database. CAGE Code: 5K7N5

Mission Critical Partners, LLC GS-35F-0410X Page 5 of 24

FSC/PSC CLASS D301 ADP FACILITY MANAGEMENT

Facility and Technology Design and Integration

Mission Critical Partners (MCP) brings more than 25 years of experience in planning, designing and integrating mission critical technology and operations into new and renovated facilities. Our team applies that hands-on experience with Call Centers, Emergency Operations Centers (EOCs), Fusion Centers and

Call Centers to develop the solution that best fits the client’s needs. We are familiar with the requirements of mission critical facility architectural and engineering design and are highly qualified to manage the many complexities that arise with each building project. We also apply our understanding of all elements of the facility construction including site development, electrical, mechanical, structural, security and technology to coordinate systems install, acceptance, training and operational transition.

The focus of every project is to optimize the functional use of the building and space for operational integrity. We work closely with the client to develop the technology solutions, migration schedule and operations floor layout.

Our services include:

Facility Planning and Programming

• Hazard vulnerability assessment

• Spatial allocation

• Adjacency requirements

• Workstation design and orientation

• Power, HVAC, security and structural requirements

• System redundancy and diversity

• Infrastructure requirements

• Tower location and path studies

• Continuity of operations

Design Solutions

• Architectural coordination

• Low voltage and data cable management

• Rack, cable tray, pathway and conduit

• All mission critical systems (CAD/RMS, CPE and telephony, logging, video walls, workstations, consoles and interfaces, security, network and tower)

• Procurement support (RFP development, vendor proposal review/recommendation/selection/negotiation)

• Punch list development

• Acceptance testing

Facility Construction Coordination (project management, system install coordination, contract resolution, systems acceptance and commissioning, training, scheduling, migration/transition planning)

Mission Critical Partners, LLC GS-35F-0410X Page 6 of 24

FSC/PSC CLASS D302 ADP SYSTEMS DEVELOPMENT SERVICES

Mission Critical Partners (MCP) leverages expertise and consulting services to assist clients in maximizing the opportunities for implementation of broadband ecosystem networks that meet critical needs. Two decades invested in life safety communications has equipped our team to navigate the complex broadband issues.

MCP improves public safety and homeland security through roadmaps for transitioning to Emergency

Service Internet Protocol Networks (ESInet). The technology:

• Allows first responders to send and receive video and data.

• Reduces costs through interagency collaboration.

• Helps support opportunities to acquire additional funding required for operating expenses.

• Promotes innovation in the development and deployment of next-generation networks, applications and alert systems.

• Promotes cyber security and critical infrastructure survivability to increase user confidence, trust and adoption of broadband communications.

• Promotes shared resource allocation on common network platforms.

As a foundation for a project’s success, MCP drives meaningful government and civic engagements with representatives in support of local efforts to deploy broadband technologies. We also help entities understand and follow policies and standards to maximize incentives for national priorities in health care, public education and economic opportunity.

To ensure value for the client’s investment, MCP collects and analyzes benchmarks. We then provide comprehensive reviews of wholesale competition rules, make recommendations that include innovative approaches to FCC changes, and ensure efficient collaborative allocation and use of government-owned and government-influenced assets.

MCP’s broadband services include a consultative, holistic approach to Next Generation (IP-centric) emergency service networks, features, and functions:

• Governance development

• Network gap analysis

• Network architecture design

• Request for Proposal (RFP) development

• Financial analysis and modeling

• Vendor implementation oversight

• Network operations framework development with an IT Infrastructure Library (ITIL) emphasis

• Broadband security gap analysis

Mission Critical Partners, LLC GS-35F-0410X Page 7 of 24

FSC/PSC CLASS D306 ADP SYSTEMS ANALYSIS SERVICES

Forensics and Systems Analysis

Mission Critical Partners’ proven advocacy skills for our clients are the crux of our forensics services.

Forensics analysis can be used to locate the root cause(s) of a system failure, verify receipt of full value on a contract or purchase, and assist in a formal court determination of facts.

By establishing current conditions and benchmarking against recognized communications best practices, the MCP team develops a practical solution set for improvement in service delivery. Our team provides change agent services for sustainable organizational recovery. Each forensic engagement involves a comprehensive three-step investigation:

(1) Data Gathering and Fact Finding

(2) Analysis and Perspective

(3) Findings and Recommendations

Contract Compliance

MCP represents our clients’ interests by executing a logical information gathering process to understand contract objectives and then performing a methodical review of documents and responsibilities. If we find discrepancies, MCP recommends a corrective course of action. We establish a plan with milestones, metrics, communications, assigned responsibilities and manage client risk to maximize return on investment.

Invoice Forensic Review

MCP has a knowledge base in tariff structure and telecommunications invoicing that often reveals overpayment for services. The MCP team specializes in network, routing, database and fee collection.

Applying our forensics skills, we generate findings and recommendations for cost recovery and negotiate settlements on behalf of our clients at little financial risk to the client.

Incident Forensics

MCP provides assessment services to define and mitigate risk. Any system can have components (or technicians) that do not perform as intended, potentially resulting in a loss of life or property. In a pre-event environment, our team evaluates call routing, switching, database integrity, system performance, operating guidelines, and training for service optimization. Post-event, MCP assesses equipment or process failures to define causal effects. We understand the high visibility of any event where system or human error negatively impacts reliable service, and we offer improvement recommendations without prejudice.

Systems Analysis

Systems analysis, design and implementation are other key services MCP provides. In today’s mission critical environment, the various technologies and applications used to manage risk are integrated with one another in the successful operational environment, and no one system stands alone. By understanding the need for high-reliability, low-risk performance in the 24/7 world, MCP applies our extensive knowledge of technology, telecommunications, policy, operations, and accountability to achieve success on behalf of the client.

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Our expertise in systems services includes:

• Network Services

• Systems Convergence and Integration

• Microwave and Wireless Broadband

• Fiber Optic Network

• Computer Aided Dispatch (CAD)

• Records Management

• Customer Premise Equipment (CPE)

• Routers

• Switches

• Data management

• Mobile Data

• Applications

• Radio

• Punch List Development

• Acceptance Testing

Mission Critical Partners, LLC GS-35F-0410X Page 9 of 24

FSC/PS CLASS D307 AUTOMATED INFORMATION SYSTEM SERVICES

Technology Design and Integration

Mission Critical Partners (MCP) bring more than 25 years of experience in planning, designing and integrating mission critical technology and operations into new and renovated facilities. We are familiar with the requirements of mission critical technology architecture and engineering design and are highly qualified to manage the many complexities that arise with each project. We also apply our understanding of all elements of systems deployment including site development, electrical, mechanical, structural, security and technology to coordinate systems install, acceptance, training and operational transition.

The focus of every project is to optimize the functional use of the systems for operational integrity. We work closely with the client to develop the technology solutions, migration schedule and operations floor layout.

Planning and Programming

• Hazard vulnerability assessment

• Spatial allocation

• Adjacency requirements

• Workstation orientation

• Power, HVAC, security and structural requirements

• System redundancy and diversity

• Infrastructure requirements

• Low voltage and data cable management

• Rack, cable tray, pathway and conduit

• All mission critical systems (CAD/RMS, CPE and telephony, logging, video walls, workstations, consoles and interfaces, security, network and tower

• Procurement support (RFP development, vendor proposal review/recommendation/selection/negotiation)

• Computer Aided Dispatch

• Mobile Data

• Records Management

• Telephony

• Network

• Broadband

• Data systems

System Implementation Coordination (project management, system install coordination, contractor resolution, systems acceptance and commissioning, training, scheduling, migration/transition planning)

Migration and Transition Services (project management, scheduling, vendor coordination, cutover

Mission Critical Partners, LLC GS-35F-0410X Page 10 of 24 support, decommissioning services)

Next Generation Services

The Mission Critical Partners (MCP) staff has extensive experience with planning, designing, procuring, negotiating and implementing all Next Generation call delivery and processing elements. As stated throughout the industry, Next Generation is a journey. Simply put, the systems and user environment will continually evolve with new technologies, processes and expectations.

The MCP project team lays out a clear Master Plan that recognizes the impact NG has on all aspects of the user operations, budgets, planning, training, and ability to deliver service. As Next Generation drivers, MCP helps elected officials, managers, stakeholders and funding agencies understand the NG impact upon all systems including technology, human, policy and funding.

The MCP approach is to establish a thorough understanding of the environment unique to each PSAP or region. This includes funding models, system life-cycle analysis, objectives, incident processing approach, network resources, and governance opportunities. While many firms simply want to discuss call delivery, MCP develops a plan for incident processing, incident dispatch and data management. MCP develops a comprehensive Master Plan for the agency or region and a conceptual design to NG deployment. The Master Plan considers all options and establishes timely deployment by incrementally upgrading technology and recommending policy, funding and governance modifications.

The MCP team is experienced in:

• Master Planning o Capital Plan o Operational Impact o Schedule and Governance

• Design

• Procurement (Network, telephony)

• Network Services

• Systems Convergence and Integration

• Microwave & Wireless Broadband

• Computer Aided Dispatch (CAD)

• ESInet Core Functions

• Records Management

• Customer Premise Equipment

• Routers

• Switches

• Mobile Data

• Applications

• Punch List Development

• Acceptance Testing

• Implementation Project Management

• IP Networks

• ESInet

MCP partners with clients to understand your objectives, resources, and constraints. We then work

Mission Critical Partners, LLC GS-35F-0410X Page 11 of 24 shoulder-to-shoulder to develop and execute the path to NG success.

FSC/PSC CLASS D308 PROGRAMMING SERVICES

MCP brings more than 25 years of experience in planning, designing and integrating mission critical technology and operations into new and renovated facilities. Our team applies that hands on experience with 24x7 operations supporting clients such as Public Safety Answering Points (PSAPs), Emergency

Operations Centers (EOCs), Fusion Centers and Call Centers to develop the solution that best fits the client’s needs. We are familiar with the requirements of mission critical architecture and engineering design and are highly qualified to manage the many complexities that arise with each building project.

We also apply our understanding of all elements of the facility construction including site development, electrical, mechanical, structural, security and technology to coordinate systems install, acceptance, training and operational transition.

The focus of every project is to optimize the operations via functional use of technology and spatial integrity. We work closely with the client to develop the technology solutions, migration schedule and

• Spatial allocation

• Adjacency requirements

• Workstation orientation

• Power, HVAC, security and structural requirements

• System redundancy and diversity

• Low voltage and data cable management

• Rack, cable tray, pathway and conduit

• All mission critical systems (CAD/RMS, CPE and telephony, logging, video walls, workstations, consoles and interfaces, security, network and tower

• Procurement support (RFP development, vendor proposal review/recommendation/selection/negotiation)

Technology Program Management and Coordination (project management, system install coordination, contractor resolution, systems acceptance and commissioning, training, scheduling, migration/transition planning)

Migration and Transition Services (project management, scheduling, vendor coordination, cutover support,decommissioning services)

Mission Critical Partners, LLC GS-35F-0410X Page 12 of 24

FCS/PSC CLASS D310 ADP BACKUP AND SECURITY SERVICES

Sustainable Communications Services

Public Safety and Life Safety professionals lead the readiness efforts of local, county, state and federal government through planning and organization. Mission Critical Partners (MCP) supports managers with expertise in emergency operations, incident command, and the planning and systems designated to support operational integrity while minimizing risk.

The MCP team provides communications support services by following a disciplined, well-organized approach for realizing county, regional and statewide interoperability objectives.

Our service profile and expertise include:

• Communications Planning o Master Plans o TICP Plans o Interoperability

• Hazard Vulnerability Assessments o Infrastructure o Towers/Shelters/Connectivity o Security o Facility o Procedures and Operating Guidelines o Training

• Interoperability o Assessment o Planning o Design o Procurement Support o Vendor Negotiation o Project Management and Implementation

• Integration o Voice and Data o Resource Management Applications o GIS o Security Systems o Video Display o Public Notification o Alert and Warning Systems

• EOC Facility o Programming and Planning o Design Services

Mission Critical Partners, LLC GS-35F-0410X Page 13 of 24

FSC/PSC CLASS D311 ADP DATA CONVERSION SERVICES

Data Conversion Services

Mission Critical Partners (MCP) staff cumulatively brings more than 50 years of experience in the management and operation of Public Safety Answering Points (PSAPs), Emergency Operations Centers

(EOCs) and emergency call centers – and their related automated systems. Management of these automated systems includes data conversion and database management expertise. The integration of mission critical data into and among these [potentially] disparate automated systems requires an expertise in data conversion and database management. MCP is familiar with industry standards and recommended best practices that pertain to data conversion and database management, and has the ability to assure that data conversion-related tasks are completed in accordance with these standards and best practices, but within the realities of today’s operational environment.

Our experience in data conversion tells us that the single most important focus during these tasks is one of accountability – accountability of all involved parties. By establishing current conditions against industry standards and recommended best practices, MCP is able to forge a reasonable data conversion plan that is actionable and implementable with the involved parties and vendors. Benchmarks are identified, and timetables established, recognized, agreed-upon – and enforced. Further, the integrity of the converted data is paramount. Accordingly, appropriate quality assurance procedures are identified and implemented by the appropriate vendors – along with the necessary cross-validation processes.

Systems that may be involved with data conversion and/or database management services include (but are not limited to) the following:

• 9-1-1 Systems o Customer Premise Equipment (CPE) o Location Databases

• Automatic Number Identification (ANI)

• Automatic Location Identification (ALI)

• Master Street Address Guide (MSAG)

• Next Generation 9-1-1 (NG9-1-1) Features, Functions, and Applications o Emergency Services Routing Proxy (ESRP) o Border Control Function (BCF) o Emergency Call Routing Function (ECRF) o Location to Service Translation (LoST) [for bid/query response] o Legacy Network Gateway (LNG) o Presence Information Data Format – Location Object (PIDF-LO) [using existing ALI network] o IP Network Components (routers, firewalls, domain servers, etc.)

• Geographic Information Systems (GIS)

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• Computer Aided Dispatch (CAD) Systems o Incident Data o Response Tables o Geo-Files o Radio Interface(s)

• Records Management Systems (RMS)

• Jail Management Systems (JMS)

• Mobile Data Systems (MDS) o Field Report Writing

• Automatic Vehicle Location (AVL)

• Resource Management

• Intelligent Transportation Systems

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FSC/PSC CLASS D313 ADP COMPUTER AIDED DESIGN/MFG SERVICES

Technology Design and Integration

Mission critical partners (mcp) staff brings more than 25 years of experience in planning, designing and integrating mission critical technology and operations into new and renovated facilities. Our team applies that hands on experience with public safety answering points (psaps), emergency operations centers

(eocs), fusion centers and call centers to develop the solution that best fits the client’s needs. We are familiar with the requirements of mission critical facility architectural and engineering design and are highly qualified to manage the many complexities that arise with each building project. We also apply our understanding of all elements of the facility construction including site development, electrical, mechanical, structural, security and technology to coordinate systems install, acceptance, training and operational transition.

The focus of every project is to optimize the functional use of the building and space for operational integrity. We work closely with the client to develop the technology solutions, migration schedule and

• Computer aided drafting and design

• Architectural coordination

• Low voltage and data cable management

• Rack, cable tray, pathway and conduit

• Distribution panels/patch panels

• All mission critical systems (CAD/RMS, CPE and telephony, logging, video walls, workstations, consoles and interfaces, security, network and tower)

• Procurement support (RFP development, vendor proposal review/recommendation/selection/negotiation)

• Spatial allocation

• Adjacency requirements

• Qorkstation orientation

• Power, HVAC, security and structural requirements

• System redundancy and diversity

Facility construction program management (project management, system install coordination, contractor resolution, systems acceptance and commissioning, training, scheduling, migration/transition planning)

Migration and transition services (project management, scheduling, vendor coordination, cutover support, decommissioning services)

Mission Critical Partners, LLC GS-35F-0410X Page 16 of 24

FSC/PSC CLASS D316 TELECOMMUNICATION NETWORK MANAGEMENT

SERVICES

BROADBAND DEPLOYMENT

Mission Critical Partners (MCP) leverages expertise and consulting services to assist clients in maximizing the opportunities for implementation of wide area and local area networks. Over two decades of progressive staff experience invested in life safety communications has equipped our team to navigate the complex broadband issues.

MCP improves public safety and homeland security through roadmaps for transitioning to shared networks that operate in the highly demanding 24x7 environment. The technology:

• Allows users to send and receive video and data.

• Reduces costs through interagency collaboration.

• Helps support opportunities to acquire additional funding required for operating expenses.

• Promotes innovation in the development and deployment of Next Generation 9-1-1 and emergency alert systems.

• Promotes cyber security and critical infrastructure survivability to increase user confidence, trust and adoption of broadband communications.

As a foundation for a project’s success, MCP blends meaningful government and civic engagements with representatives in support of local efforts to deploy broadband technologies. We also help stakeholders recognize and follow policies and standards to maximize incentives for national priorities in health care, public education and economic opportunity.

To ensure value for the client’s investment, MCP collects and analyzes benchmarks. We then provide comprehensive reviews of wholesale competition rules, make recommendations that include innovative approaches to FCC changes, and ensure efficient collaborative allocation and use of government-owned and government-influenced assets.

MCP’s broadband services include a consultative, holistic approach to Next Generation (IP-centric) emergency service networks, features, and functions:

• Governance development

• Network gap analysis

• Network architecture design

• Request for Proposal (RFP) development

• Vendor implementation oversight

• Network operations framework development with an IT Infrastructure Library (ITIL) emphasis

• Broadband security gap analysis

Mission Critical Partners, LLC GS-35F-0410X Page 17 of 24

FSC/PSC CLASS D399 OTHER ADP AND TELECOMMUNICATION SERVICES

Executive Consulting and Master Planning

Mission Critical Partners (MCP) partners with clients to develop customized technical and operational solutions for life safety communications. Our staff has extensive experience serving in public sector and public safety management roles and applies that depth of real world knowledge to advocating for our clients. Through our first-hand experience, we have earned the reputation for being accountable, prudent, persistent, progressive and reliable problem solvers.

We provide services that are initiated at a strategic level. An integral part of our executive level consulting is providing master planning services. Our team of policy specialists collaborates with clients to create comprehensive plans that help direct decision making in the public safety sector. In developing a strategic plan, we incorporate master planning, organizational structuring, hiring assistance, fiscal planning, operations, and technology and policy solutions.

By seeking to understand and assembling a strategy that serves as a guide, MCP is able to execute a comprehensive tactical approach that addresses all elements of the client’s sphere of influence. Our team directs its collective energy on first understanding the full scope of our client’s responsibility and the objectives. We evaluate the unique challenges that stand in the way of achieving success. We then mitigate those challenges by leveraging policy, human, technology and fiscal assets to develop a sustainable solution.

Our clients are responsible for delivering reliable service 24/7 to first responders and the public while operating with limited resources. In recognition of the need to achieve more with less, MCP works to put the client in a position to do more with more. This means structuring organizations, programs and projects for available grant funding through policy development, technology, and appropriate fiscal planning.

• Budget and Fiscal Planning

• Long-range Capital Planning

• Strategic and Technology Planning

• Grant Compliance

• Policy Development and Support o Master Planning o Governance o Organizational Development

• Systems Planning, Design, Implementation and Acceptance

• Systems Commissioning and Decommissioning

Mission Critical Partners, LLC GS-35F-0410X Page 18 of 24

PROFESSIONAL LABOR CATEGORY DESCRIPTIONS APPLICABLE TO SINS 54151S

Job Title: Communications Specialist

Functional Responsibilities: • Analyze and evaluate wired and wireless communications systems and related networks, applications and policies.

• Project lead responsibilities for tasks and assignments.

Minimum Education: See Certification

Minimum/General Experience: 3 years

Job Title: Forensics Analyst

Functional Responsibilities: • Analyze and evaluate customer’s wired/wireless communications systems and related networks, applications and policies.

• Develop and maintain detailed scope of work documents; research and prepare detailed, accurate correspondence and reports.

• Assess and resolve program / project problems and issues.

Minimum Education: Associates

Minimum/General Experience: 5 years

Job Title: Operations Specialist I

Functional Responsibilities: • Provide technical, operational or management consulting services for clients, to assist project managers with specific assigned project tasking, and to assist with developing expanded client relationships.

Minimum Education: See certification

Minimum/General Experience: 1 year

Job Title: Operations Specialist II

Functional Responsibilities: • Provide technical, operational, or management consulting services for clients, to lead with assigned project tasking, to assist project managers, and to assist with developing expanded client relationships or new business relationships.

• Provide assistance to the senior staff when asked to develop and enhance company service standards.

Job Title: Planner

Functional Responsibilities: • 9-1-1 planning work including plan revisions, operations, consulting, SOPs and staff analyses; performance and system management for emergency services; recommendations for the development, review and revision of management and administrative policies and procedures.

• Develop functional plans of systems and processes.

Minimum Education: See Certification

Job Title: Program Manager

Functional Responsibilities: • Manage -programs requiring the assignment and tracking of schedules, issues, and resources.

• Provides guidance to project managers, senior level project management of individual or major tasks.

• Directs the planning of projects, evaluates projects for state-of-the-art techniques, quality assurance and quality control.

• Oversees the planning, direction and coordination of project effort.

• Leads staff and clients with strategic budgeting, planning and scheduling.

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Job Title: Project Manager

Functional Responsibilities: • Manage all phases of projects requiring the tracking of schedules, issues, and resources.

• Monitors project’s progress, deliverables, quality assurance, and customer service.

Job Title: Senior Program Manager

Functional Responsibilities: • Manage large-programs requiring the assignment and tracking of schedules, issues, and resources. Provides guidance to senior project managers.

• Provides senior level project management of individual or major tasks.

• Directs the planning of projects, evaluates projects for state-of-the-art techniques, quality assurance and quality control.

• Oversees the planning, direction and coordination of project effort.

• Leads senior staff and clients with strategic budgeting, planning and scheduling.

Minimum Education: Bachelors

Minimum/General Experience: 10 years

Job Title: Senior Project Manager

Functional Responsibilities: • Manage large- scale projects requiring the tracking of schedules, issues, and resources. Provides guidance to fellow project managers.

• Provides senior level project management of individual or major tasks.

• Directs the planning of projects, evaluates projects for state-of-the- art techniques, quality assurance and quality control.

• Oversees the planning, direction and coordination of work activity.

Job Title: Senior Technology Specialist

Functional Responsibilities: • Lead the application of engineering, consulting, design, define client goals and design solutions on behalf of client.

• Recommend alternatives to client.

Job Title: Support Specialist II

Functional Responsibilities: • Provide technical support services for clients, assist project managers with specific assigned project tasks

Job Title: Technology Specialist I

Functional Responsibilities: • Assess current condition, document findings, make recommendations, vendor oversight services.

• Develop punch-list, performance acceptance testing

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Job Title: Technology Specialist II/III

Functional Responsibilities: • Application of engineering, consulting, design, define client goals and design solutions on behalf of client.

• Recommend alternatives to client.

Job Title: Lead Policy Consultant

Functional Responsibilities: • Perform telephony carrier analysis, trend monitoring and analysis.

• Provide legislative and regulatory policy support and development and/or fund management recommendations.

• Develop legislative, policy, and funding recommendations to be presented to state and federal legislators.

Job Title: Technical Writer**

Functional Responsibilities: • Provide quality assurance on projects and reports.

• Provide technical writing expertise.

Job Title: Facilities Project Manager III

Functional Responsibilities: • Develop strategy, establish timetables, and maintain goals of project

• Plan, oversee, and lead project from ideation through to completion

• Ensure project is completed on time, on budget, and within scope

• Maintain scheduling of teams and resources

• Analyze and manage project risks

Minimum Education: Masters

Minimum/General Experience: 15 years

Job Title: Facilities Project Manager II

• Plan, oversee, and lead project from ideation through to completion

• Ensure project is completed on time, on budget, and within scope

• Maintain scheduling of teams and resources

• Analyze and manage project risks

Job Title: Facilities Project Manager I

• Plan, oversee, and lead project from ideation through to completion

• Ensure project is completed on time, on budget, and within scope

• Maintain scheduling of teams and resources

• Analyze and manage project risks

Mission Critical Partners, LLC GS-35F-0410X Page 21 of 24

Job Title: Architectural Building Designer III

Functional Responsibilities: • Plan form, scale, and balance of space for new/renovated facilities

• Evaluate the environmental impacts of engineering and architecture activities

• Provide facility programming, schematic design, and facility assessment services

• Administer disaster recovery/emergency procedures

Job Title: Architectural Building Designer II

• Evaluate the environmental impacts of engineering and architecture activities

• Provide facility programming, schematic design, and facility assessment services

• Administer disaster recovery/emergency procedures

Job Title: Architectural Building Designer I

• Evaluate the environmental impacts of engineering and architecture activities

• Provide facility programming, schematic design, and facility assessment services

• Administer disaster recovery/emergency procedures

Job Title: Building System Designer III

Functional Responsibilities: • Perform audits on facility mechanical, electrical, and other installed systems

• Maintain, operate all HVAC systems and associated equipment, electrical equipment, plumbing systems, building management system, and building repairs

• Prepare and submit inspection summary reports of conditions in buildings and recommend actions

• Maintain compliance with City, County, State ordinances and code

Job Title: Building System Specialty Designer II

Functional Responsibilities: • Provide specifications for specialty building systems, including Audio Visual (AV) systems, door access, security cameras and monitoring, alert notification systems, radio communication systems and

Bidirectional Directional Antennas (BDA)

• Develop computer-related infrastructures such as drawings, details, cost analysis and specifications language

• Create detailed design documentation for the development of computer systems in accordance to client needs

Job Title: Building System Specialty Designer I

Functional Responsibilities: • Provide specifications for specialty building systems, including Audio Visual (AV) systems, door access, security cameras and monitoring, alert notification systems, radio communication systems and

Bidirectional Directional Antennas (BDA)

• Develop computer-related infrastructures such as drawings, details, cost analysis and specifications language

• Create detailed design documentation for the development of computer systems in accordance to client needs

Mission Critical Partners, LLC GS-35F-0410X Page 22 of 24

Job Title: Construction Administrator III

Functional Responsibilities: • Participate in a variety of project administrative activities such as managing subcontracts, the bidding process, change orders, cost management, and closeouts

• Allocate project resources, establish subcontract agreements, and execute contractual risk protections

• Provide technology systems installation oversight

• Ensure infrastructure, building and specialty systems are installed per design

• Assist with commissioning of systems

Job Title: Construction Administrator II

Functional Responsibilities: • Participate in a variety of project administrative activities such as managing subcontracts, the bidding process, change orders, cost management, and closeouts

• Allocate project resources, establish subcontract agreements, and execute contractual risk protections

• Provide technology systems installation oversight

• Ensure infrastructure, building and specialty systems are installed per design

• Assist with commissioning of systems

Job Title: Construction Administrator I

Functional Responsibilities: • Participate in a variety of project administrative activities such as managing subcontracts, the bidding process, change orders, cost management, and closeouts

• Allocate project resources, establish subcontract agreements, and execute contractual risk protections

• Provide technology systems installation oversight

• Ensure infrastructure, building and specialty systems are installed per design

• Assist with commissioning of systems

Job Title: Facility Management Specialist III

Functional Responsibilities: • Manage budget of facility maintenance, security, technology, and service needs

• Advise clients on measures to improve the efficiency and cost-effectiveness of the facility

• Ensuring that facilities meet compliance standards and regulations

• Provide recommendations on sustainability and maintenance schedules for facilities and building systems

Job Title: Facility Management Specialist II

Functional Responsibilities: • Manage budget of facility maintenance, security, technology, and service needs

• Advise clients on measures to improve the efficiency and cost-effectiveness of the facility

• Ensuring that facilities meet compliance standards and regulations

• Provide recommendations on sustainability and maintenance schedules for facilities and building systems

Mission Critical Partners, LLC GS-35F-0410X Page 23 of 24

Job Title: Facility Management Specialist I

Functional Responsibilities: • Manage budget of facility maintenance, security, technology, and service needs

• Advise clients on measures to improve the efficiency and cost-effectiveness of the facility

• Ensuring that facilities meet compliance standards and regulations

• Provide recommendations on sustainability and maintenance schedules for facilities and building systems

Job Title: Facilities Operations Specialist III

Functional Responsibilities: • Analyze Emergency Operations Center (EOC), data center, and/or call center floor space for sizing accommodations

• Gather documentation and fulfill necessary requirements to formally seek funding on behalf of clients

• Study staff for operational assessment of the effectiveness and performance of all key processes

Job Title: Facilities Operations Specialist II

Functional Responsibilities: • Analyze Emergency Operations Center (EOC), data center, and/or call center floor space for sizing accommodations

• Gather documentation and fulfill necessary requirements to formally seek funding on behalf of clients

• Study staff for operational assessment of the effectiveness and performance of all key processes

Job Title: Facilities Operations Specialist I

Functional Responsibilities: • Analyze Emergency Operations Center (EOC), data center, and/or call center floor space for sizing accommodations

• Gather documentation and fulfill necessary requirements to formally seek funding on behalf of clients

• Study staff for operational assessment of the effectiveness and performance of all key processes

Job Title: Facility Drafter III

Functional Responsibilities: • Provide computer aided design (CAD) services

• Perform site surveys to develop and update conduit/cable engineering design drawings in AutoCAD

• Create fiber route, copper cable route and microwave tower project drawing packages and floor plans to scale in compliance with City, State, and County standards

• Gather drawings and specifications to calculate material/equipment requirements for production methods

Job Title: Facility Drafter II

Functional Responsibilities: • Provide computer aided design (CAD) services

• Perform site surveys to develop and update conduit/cable engineering design drawings in AutoCAD

• Create fiber route, copper cable route and microwave tower project drawing packages and floor plans to scale in compliance with City, State, and County standards

• Gather drawings and specifications to calculate material/equipment requirements for production methods

Mission Critical Partners, LLC GS-35F-0410X Page 24 of 24

Job Title: Facility Drafter I

Functional Responsibilities: • Provide computer aided design (CAD) services

• Perform site surveys to develop and update conduit/cable engineering design drawings in AutoCAD

• Create fiber route, copper cable route and microwave tower project drawing packages and floor plans to scale in compliance with City, State, and County standards

• Gather drawings and specifications to calculate material/equipment requirements for production methods

Job Title: Administrative Services Specialist

Functional Responsibilities: • Supervise activities and maintain the facilities of an organization to include office upkeep

• Direct, and/or coordinate supportive services, such as recordkeeping, mail distribution, and office support services

• Plans budgeting for supplies, contracts, and equipment

• Supervise other administrative staff and set goals and deadlines for their department

Substitutions

Contractor reserves the right to make the following substitutions in the education and/or experience requirements of any of the service skill categories set forth herein:

Four years of general experience is considered equivalent to an Associate degree. Six years of general experience is considered equivalent to a bachelor’s degree. Five years of general experience plus a bachelor’s degree is equivalent to a master’s degree. Ten years of experience plus a master’s degree is equivalent to a doctora