MAS - PL Systems, LLC - GS35F0381Y

PL Systems, LLC

7102 Dudrow Court

Springfield, VA 22150-4442

AUTHORIZED INFORMATION TECHNOLOGY SCHEDULE PRICELIST GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

EQUIPMENT, SOFTWARE AND SERVICES

Special Item Number 54151S – IT Professional Services

SPECIAL ITEM NUMBER 54151S – INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

We offer the following services:

FPDS Code D301 IT Facility Operation and Maintenance

FPDS Code D302 IT Systems Development Services

FPDS Code D306 IT Systems Analysis Services

FPDS Code D307 Automated Information Systems Design and Integration Services

FPDS Code D308 Programming Services

FPDS Code D310 IT Backup and Security Services

FPDS Code D311 IT Data Conversion Services

FPDS Code D316 IT Network Management Services

FPDS Code D399 Other Information Technology Services, Not Elsewhere Classified

Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

Note 2: Offerors and Agencies are advised that the MAS – Information Technology Schedule is not to be used as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.

Contract Number:

GS-35F-0381Y

Period Covered by Contract:

May 2, 2012 - May 2, 2027

Pricelist current through Modification PO-0021, dated November 8, 2021.

Products and ordering information in this Authorized FSS Information Technology Schedule Pricelist are also available on the GSA Advantage! System (http://www.gsaadvantage.gov).

Customer Information:

1a.

Awarded Special Item Number(s):

1b.

Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract: Not applicable.

1c.

Descriptions of all corresponding commercial job titles with experience, function responsibility and education are provided beginning on page 9.

2.

Maximum order: $500,000

3.

Minimum order: $500

4.

Geographic Coverage: Domestic Delivery Only

5.

Point of Production: Not Applicable

6.

Prices Shown Herein are Net (discount deducted)

7.

Quantity Discount: None

8.

Prompt Payment Terms: .05% /10, Net 30 days 9a.

Government Purchase Cards are accepted below the micropurchase threshold.

9b.

Government Purchase Cards are not accepted above the micropurchase threshold.

10.

Foreign Items: None

11a.

Time of Delivery: 30 days unless otherwise stated in terms negotiated in an agency’s order.

11b.

Expedited Delivery: Consult with Contractor

11c.

Overnight/2 day Delivery: Consult with Contractor

11d.

Urgent Requirements: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

12.

FOB Point: Destination

13a.

Ordering Address:

PL SYSTEMS, LLC

7102 Dudrow Court Springfield, VA 22150-4442

(703) 598-2333

13b.

Ordering Procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14.

Payment Address:

PL SYSTEMS, LLC

7102 Dudrow Court Springfield, VA 22150-4442

(703) 598-2333

15.

Warranty Provisions: Contractor’s Standard Warranty

16.

Export Packing Charges: Not applicable.

17.

Terms and Conditions of Government Purchase Card Acceptance: Contact PL SYSTEMS, LLC for terms and conditions of Government Purchase Card Acceptance.

18.

Terms and Conditions of rental, maintenance, and repair: Not applicable.

19.

Terms and Conditions of installation: Not applicable.

20.

Terms and Conditions of repair parts indicating date of parts price lists and any discounts from list prices: Not applicable.

20b.

Terms and Conditions of any other service parts: Not applicable.

21.

List of Service and Distribution Points: Not applicable.

22.

List of Participating Dealers: Not applicable.

23.

Preventative Maintenance: Not applicable.

24a.

Section 508 compliance information is available by contacting PL SYSTEMS, LLC. directly.

25.

UEI: JGC4LEEKQNP5

26.

PL SYSTEMS, LLC. is registered in the System for Award Management (SAM) Database.

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S)

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information Technology Professional Services apply exclusively to IT/IAM Professional Services within the scope of this Information Technology Schedule.

b.

The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000) a.

Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b.

The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c.

Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a.

Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b.

All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a.

The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b.

The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c.

The ordering activity should include the criteria for satisfactory completion for each task in the

Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d.

Any Contractor travel required in the performance of IT/IAM Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop- work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT/IAM Professional Services.

9. INDEPENDENT CONTRACTOR

All IT/IAM Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a.

Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b.

To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR

9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT/IAM Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition As prescribed in 16.601(e) (3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT/IAM PROFESSIONAL SERVICES AND PRICING

a.

The Contractor shall provide a description of each type of IT/IAM Service offered under Special Item Numbers 54151S IT/IAM Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b.

Pricing for all IT/lAM Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

PL Systems, LLC.

GSA Labor Rates

PL Systems, LLC.

GSA Labor Category Descriptions Applications Engineer Functional Responsibility: Analyzes functional business applications and design specifications for functional activities. Develops block diagrams and logic flow charts. Translate detailed design into computer software, Tests, debugs, and refines the computer software to produce the required product. Prepares required documentation, including both program-level and user-level documentation. Enhances software to reduce operating time or improve efficiency. Provides technical direction to programmers to ensure program deadlines are met.

Minimum/General Experience: This position requires a minimum of six years experience, of which at least four years must be specialized. Specialized experience includes: experience as an application programmer on data base management systems, knowledge of computer equipment and ability to develop complex software to satisfy design objectives. Demonstrated ability to work independently or under only general direction.

Minimum Education: A Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline.

With a Master’s Degree (in the fields described above): four years general experience of which at last three years must be specialized in experience is required.

With ten years of general experience of which at least eight years must be specialized experience, a degree is not required.

Database Management Specialist Functional Responsibility: Provides highly technical expertise in the use of DBMS. Evaluates and recommends available DBMS products to support validated user requirements. Defines file organization, indexing methods, and security procedures for specific user applications.

Minimum/General Experience: This position requires a minimum of six years experience, of which at least four years must be specialized. Specialized experience includes: demonstrated experience using current DBMS’s technologies, application design utilizing various DBMS and experience with DBMS internals. General experience includes increasing responsibilities in DBMS systems analysis and programming. Demonstrated ability to work independently or under only general direction.

Minimum Education: A bachelor’s degree in Computer Science, Information Systems, and Engineering, Business or other related scientific or technical discipline.

With a Master’s Degree (in the fields described above): four years general experience of which at last three years must be specialized in experience is required.

With ten years of general experience of which at least eight years must be specialized experience, a degree is not required.

Engineer - Level 3 Functional Responsibility: Analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and domain analyses and manages their implantation. Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques and, when appropriate, Computer Aided Software Engineering (CASE) tools. Estimates software development costs and schedules. Reviews existing programs and assists in making refinements, reducing operating time, and improving current techniques. Supervises software configuration management.

Minimum/General Experience: This position requires a minimum of eight years experience managing or performing IT or software engineering activities, of which at least six years must be specialized. Specialized experience includes: demonstrated experience with programming languages in the design and implementation of systems and using database management systems. General experience includes increasing responsibilities in software engineering activities. Knowledgeable of applicable standards.

Minimum Education: A bachelor’s degree in Computer Science, Information Systems, and Engineering, Business or other related scientific or technical discipline.

With a Master’s degree (in the fields described above): Six years general experience of which at least four years must be specialized experience is required.

With ten years of general experience of which at least eight years must be specialized experience, a degree is not required.

Expert Web Developer

Functional Responsibility: Manages the building and maintenance of the company’s web site including building software applications to provide the technical architecture of the site, user interfaces and back end databases. Ensure functionality of the webs site and internet connectivity. Manages the website, server, and security posture to ensure an accurate and consistent presence on the internet. Creates and maintains software applications to provide technical architecture to the website. Maintain back end databases for web use. Answer emails interfaces directed to the web master. Creates user interfaces and integrates third party products and web services with web servers. Monitors web site for bandwidth problems, bad links and inappropriate links, escalates as appropriate, implement any policy or procedural change as approved. Monitor web site usage and make recommendations for keeping user response times efficient. Monitors existing contract with server; keeps management up-to-date regarding any changes, developments, or necessary information regarding the contract. Works with legal counsel on revisions to any legal policies or disclaimers as appropriate, implements same. Prepares and submits monthly reports of web site activities.

Minimum/General Experience: Five or more years of production/development or web programming experience. Experience working with digital production. Experience working with a visual design development. Experience working with Java, Java Script, Active X, Shockwave, Director, and other multimedia development tools. Strong communication skills; strong project management skills; strong organizational skills; ability to work in a team environment.

Minimum Education: Bachelor’s Degree or equivalent combination of education and experience. Bachelor’s Degree in computer technology, visual design, or related field preferred. With 10 or more years experience, a degree is not required.

Hardware Specialist Functional Responsibility: Reviews computer systems in terms of machine capabilities and man-machine interface. Prepares reports and studies concerning hardware. Prepares functional requirements and specifications for hardware acquisitions. Ensures that problems have been properly idenified and solutions will satisfy the user’s requirements.

Minimum/General Experience: This position requires a minimum of three years experience, of which at least one year must be speicalized. Specialized experience incldues: system analysis and evaluation of hardware capacibilities and configurations. General experience includes increasing responsibiliies with ADP systems, including systems analysis and programming. Must demonstratre the ability to work independently or under only general direction.

Minimum Education: Minimum education requirement is a high school diploma.

With an Associate’s Degree: two years general experience of which at least one year must be specialized experience is required.

With a Bachelor’s Degree: one year of specialized experience is required.

Network Engineer

Functional Responsibility: Under minimum supervision design and coordinate the installation and acceptance testing of the system network. Monitor network hardware operations to ensure properly set configuration options. Plans implementation of enhancements and upgrades to the network; perform cost/benefit studies of network hardware; advises network users of hardware requirements, configurations, and limitations; and isolates, resolves, or circumvents network problems.

Minimum/General Experience: Five (5) years experience analyzing, identifying and revolving complex network hardware, circuit, and transmission logic problems. Experience in the design, installation and acceptance testing of complex high-speed networks. Applies the principles of assessing and analyzing network transmission application to resolve report malfunctions.

Minimum Education: Bachelor’s Degree in Science or Engineering.

Three (3) years of applicable experience may be substituted for a degree.

Project Manager Functional Responsibility: Serves as project manager for a large, complex task order (or a group of task orders affecting the same common/standard/migration system) and shall assist the Program Manager in working with the ordering activity Contracting Officer (CO), the contract-level Contracting Officer’s Representative (COR), the task order-level COR(s), ordering activity management personnel and customer agency representatives. Under the guidance of the Program Manager responsible for the overall management of the specific task order(s) and insuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise wide horizontal integration planning and interfaces to other functional systems.

Minimum/General Experience: This position requires a minimum of ten years ADP experience. Experience includes increasing responsibilities in information systems design and management.

Minimum Education: A Bachelor’s degree in Computer Science, Information Systems, Engineering, or other related scientific or technical discipline as required.

With a Master’s Degree (in the fields described above): eight years of experience.

With a Ph.D. (in the fields described in B above) six years of experience.

With twelve years experience, a degree is not required.

Sr. Database Management Specialist Functional Responsibility: Manages the development of data base projects. Plans and budgets staff and data base resources. When necessary, reallocates resources to maximize benefits. Prepares and delivers presentations on data base management systems (DBMS) concepts. Provides daily supervision and direction to support staff.

Minimum/General Experience: This position requires a minimum of eight years experience, or which at least five years must be specialized. Specialized experience includes: demonstrated experience with data base design and system analysis, current operating systems software internals and data manipulation languages. General experience includes increasing responsibilities in the development and maintenance of data base systems.

Minimum Education: A Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline.

With a Master’s Degree (in the fields described above): six years general experience of which at least four years must be specialized experience is required.

With twelve years of general experience of which at least eight years must be specialized experience, a degree is not required.

Sr. Hardware Installation Tech

Functional Responsibility:

Organizes and directs hardware installations on site surveys. Assesses and documents current site network configuration and user requirements. Designs and optimizes network topologies. Analyzes and develops new hardware requirements and prepares specifications for hardware acquisitions. Directs and leads preparation of engineering plans and site installation Technical Design Packages. Develop hardware installation schedules. Mobilizes installation team. Directions and lead preparation of drawings documenting configurations changes at each site. Prepares site installation and test reports. Coordinates post installation operations and maintenance support.

Minimum/General Experience: This position requires a minimum of five years experience of which at least two years must be specialized. Specialized experience includes: supervision of installation technicians, analysis, design, and installation of computer based systems; analysis design, and installation of local area nets; and analysis and installation of communication systems. General experience includes increasing responsibilities in technical management.

Minimum Education: Minimum education requirement is a high school diploma.

With an Associate’s Degree: four years general experience of which at least two years must be specialized experience is required.

With a Bachelor’s Degree: two years general experience of which at least one year must be specialized experience is required.

Sr. Technical Specialist

Functional Responsibility: Provides expert advice and highly complex troubleshooting for account(s) or assigned area for issues with limited or without established processes and procedures; ensures resolution or independently determines and implements plan for resolution. May act in a lead capacity in assigned areas to meet client needs or issues; acts as a member of the information management team at client sites. Designs, recommends, and implements strategies for meeting client needs. Provides work direction and mentoring for less experience personnel.

Interface with end users to independently resolve problems concerning system function(s) which have been escalated through a problem ticket process and generally are outside of established processes and procedures. Reviews assessments of diagnostic information and determines alternatives. Coordinates, oversees conducts installs, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Acts as the point of contract in various leveraged accounts and locations. Communicate with vendors, clients, and for product line/service representatives as the point of contract in response to service request.

Provides expert technical advice and input in developing and creating new service offerings or technologies, such as working with desktop engineering teams on the development of the standard operating environment (SOE) for the account(s) and other related activities to ensure that client needs are met in a cost effective and timely manner. Provides guidance and training to client population on system and products to eliminate recurring errors and where appropriate, provides recommendations for improvements. Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives. Provides data for daily metric reporting. Provides systems software and hardware documentation and assesses systems information where appropriate. Recommends and implements enhancements in order to ensure efficiencies. Provides leadership and work guidance to less experience personnel. Provides technical services or acts as a lead in support of project work; works with project teams to implements decline technical activities, such as enhancing or designing solutions for customers, creating new scripts and diagnostic tools to resolve problems and conducting transition or transformation activities for new accounts. Communicates in representing the service delivery organization as the client interface from problem identification to problem resolution. Establishes and builds client relationships.

Minimum/General Experience: Six or more years of technical support experience; experience working company products and operating systems; Experience working with solving computer-related technical problems. Experience working with relevant deployment strategies and methodologies. Strong interpersonal skills for interacting with team members and clients; strong communication skills; Organization skills to balance and prioritize work; Strong analytical and problem solving skills.

Minimum Education: Basic Qualification Description: Bachelor’s Degree in computer science or related field or equivalent combination of education and experience System Administrator

Functional Responsibility: Supervises and manages the daily activities of configuration and operation of business systems, which may be mainframe, mini, or client/server based. Optimizes system operations and resource utilization, and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems.

Minimum/General Experience: This position requires a minimum of four years experience or which at least three years must be specialized experience in administrating computer systems. General experience includes operations experience on a large-scale computer system or a multi-server local area network.

Minimum Education: A Bachelor’s degree in Computer Science, Information Systems, and Engineering, Business or other related scientific or technical discipline.

With a Master’s Degree (in the fields describe above): three years general experience of which at least two years must be specialized experience is required.

With eight years general experience of which six years is specialized, a degree is not required.

System Architect Functional Responsibility: Establishes system information requirements using analysis of the information engineer(s) in the development of enterprise enterprise-wide or lrage scale information systems. Designs architecture to include the software, hardware, and communications to support the total requiremtns as well as provide for present and future cross-functional requirements and interfaces. As appropriate, ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systms Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards-such as Institute of Electrical and Electronic Engineers (IEEE) Opern Systems Environment (OSE) reference model-as they apply to the implmentation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Evalutates analytically and systematically problems of work flows, organiation and planning and evelops appropriate corrective action. Provides daily supervision and direction to staff.

Minimum/General Experience: This position rquires a minimum of six years experience of which at least four years must be speicalized. Specilized experience includes: supervision of systems architects, use ofstructured analysis, design methodologies and design toolds (such as IDEF, 1x, entity relationship diagrams, and other design techniques), object orientefd principles, and experience with the logical and physical functional, operations, and technical architecture of large and complex information systems. General experience includes increasing responsibilities in systems engineering.

Minimum Education: A Master’s Degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline.

With a Ph.D. (in the fields described in B above): four years of general experience is required of which at least three years must be specialized experience.

With a Bachelor’s Degree in Computer Science, Information Systems, Engineering, or other related scientific or technical discipline and eight years general experience of which at least four years must be specialized experience, a Master’s degree is not required.

Web Designer Functional Responsibility: Designs, develops, troubleshoots, debugs, and implements software code (such as HTML, CGI, and JavaScript) for components of the website in support of Information Technology (IT) projects. Works with graphic designers and other members of a project team to develop the site concept, interface design, and architecture of the website. Responsible for interface implementation to include CM and testing. Typically requires a college degree in computer science or a related field, and development experience in web-based languages.

Minimum/General Experience: Six years of intensive and progressive experience in a computer related field including development and design of software systems and WEB development.

Minimum Education: Bachelor’s Degree from a accredited college or university in computer science, mathematics, or engineering or a mathematics-intensive discipline, or an applicable training certification from an accredited institution. With ten years of experience, a degree is not required.

Web Developer Functional Responsibility: Builds complex web pages and/or web sites using current internet and scripting languages and web authoring tools. Develops complex code and integrates artwork, text, video, and sound into client websites; Creates complex, customized applications to enhance website capability based on business needs; Builds table frames and forms and writes complex script within the browser to enhance site functionality; Ensures that web pages are functional across different browser types; conducts test to verify user functionality. Assists in resolving complex production support problems; Investigate and resolves matters of significance for end-user problems and escalates if necessary. Provides support for business system analysis and process definition. Works with end users to address requirements, usability, accessibility, security, and change requests to ensure website functionality. Creates test plans, and reports test results. Works with outside vendors as necessary, in developing tests to ensure future site functionality. Researches, tracks, and understands, new web technologies to provide technical leadership in developing service application s and analyzing business requirements. May provide leadership and work guidance to less experienced personnel.

Minimum/General Experience: Three or more years of web, internet, or programmer/analyst experience. Experience working with local area and wide area networks; Experience working with web authoring languages such as C++, Java, XML, HTML, CGI, and ASP; Experience working with multimedia applications, database interactions and data modeling tools. Good analytical and problem solving skills for design, creation, and testing of internet/intranet web sites; Good interpersonal skill to interact with customers and team members; Good communication skills to interact with team members and support personnel; Ability to work in a team environment; Ability to lead others on the project team.

Minimum Education: Associate’s Degree or equivalent combination of education and experience; degree in computer science or related field preferred.

Technical Writer II

Functional Responsibility: Writes and prepares technical documentation using outlines and resource material provided by functional analysts and computer personnel.

May develop graphics and images to convey the meaning of text provided by technical staff. Ability to use MS Office and or/industry identified graphics programs

Minimum/General Experience:

Two years professional experience in a position requiring development of structured written materials and visual aids.

Minimum Education:

High school diploma or equivalency certificate, Associates of Arts degree desirable.

Technical Writer III

Functional Responsibility: Writes and prepares technical documentation using outlines and resource material provided by functional analysts and computer personnel. Can provide advice and consultation regarding messaging and main points of documents

May develop graphics and images to convey the meaning of text provided by technical staff. Ability to integrate graphics into text and perform basic desktop publishing tasks for routine documents. Ability to use MS Office and or/industry identified graphics programs at an advanced level for one or more applications

Minimum/General Experience:

Three to five years professional experience in a position requiring development of structured written materials and visual aids.

Minimum Education:

High school diploma or equivalency certificate, Associates of Arts degree desirable or Bachelor of Arts desirable. (Yrs. of experience 2:1 per year of school as an equivalent to formal schooling)

Documentation Specialist - Intermediate

Functional Responsibility:

Develops original content for technical documentation using outlines and resource material provided by Subject matter experts and clients. Can provide advice and consultation regarding messaging and main points for content targeted and specific audiences

May develop graphics and images to convey the meaning of text provided by technical staff. Ability to integrate graphics into text and perform basic desktop publishing tasks for routine documents.

Develops content suitable for display/use on the World Wide Web. Ability to use MS Office and or/industry identified graphics programs at an advanced level for one or more applications. Ability to develop Web content using WordPress or similar content management and “light duty” programming capability.

Minimum/General Experience:

Three to five years professional experience in a position requiring original content development.

Minimum Education:

High school diploma or equivalency certificate, Associates of Arts degree desirable or Bachelor of Arts desirable. (Yrs. of experience 2:1 per year of school as an equivalent to formal schooling)

Documentation Specialist – Senior

Functional Responsibility:

Develops original content for technical documentation using outlines and resource material provided by Subject matter experts and clients. Can provide advice and consultation regarding messaging and main points for content targeted and specific audiences

May develop graphics and images to convey the meaning of text provided by technical staff. Ability to integrate graphics into text and perform basic desktop publishing tasks for routine documents.

Can function as a project manager on larger tasks and may be PMI certified or trained.

Develops content suitable for display/use on the World Wide Web. Ability to use MS Office and or/industry identified graphics programs at an advanced level for multiple applications. Ability to develop Web content using WordPress or similar content management and web programming capability.

Minimum/General Experience:

Five to 15 years professional experience in a position requiring original content development.

Minimum Education:

High school diploma or equivalency certificate, Bachelor’s degree in a single discipline demonstrating depth of knowledge, Bachelor of Arts desirable. (Yrs. of experience 2:1 per year of school as an equivalent to formal schooling) Web Developer III

Functional Responsibility:

Serve as the requirements analyst operations manager/Sr. Developer for web content projects, which includes the responsibilities of analyzing requirements and creating project plans. The duties will include managing and implementation of web-based projects; SharePoint, .Net, SQL, MySQL, HTML5, Apache, IIS, JAVA, Python, or other industry tools used to develop web sites and interfaces to web sites Minimum/General Experience:

Five to 15 years professional experience in a position requiring original content development. Extensive experience understanding IT infrastructures used to host web sites. Can implement web sites on custom infrastructures and cloud based computing environments.

Expert developer in one or more of: HTML5, Linux, Tomcat, Apache, iOS, or .NET, or Oracle environments

Minimum Education:

High school diploma or equivalency certificate, Bachelor’s degree in a single discipline demonstrating depth of knowledge or the experience in website programming & maintenance. Bachelor of Arts desirable. (Yrs. of experience 2:1 per year of school as an equivalent to formal schooling)

SME II

Functional Responsibility:

Serve as the requirements analyst operations manager/Sr. Developer for web content projects, which includes the responsibilities of analyzing requirements and creating project plans. The duties will include managing and implementation of web-based projects

Minimum/General Experience:

10 or more years professional experience in a position requiring original content development. Extensive experience in a typical requirement or area of expertise, e.g. Federal regulations, IT, sciences. May have specialized knowledge derived from access to cleared information or TS/SBI access.

Ability to use MS Office and or/industry identified graphics programs at an advanced level for multiple applications. May have specified technology or tools expertise

Minimum Education:

Bachelor of Science with advanced degree or extensive dedicated functional experience. (Yrs. of experience 2:1 per year of school as an equivalent to formal schooling)

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