MAS - Progressive Expert Consulting, Inc. - GS35F0375V

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE FSS PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage! a menu-driven database system. The INTERNET address for GSA Advantage! www.gsaadvantage.gov

SCHEDULE TITLE: Multiple Award Schedule:

Federal Supply Group: Information Technology and Professional Services Federal Supply Group: Language Services

CONTRACT NUMBER: GS-35F-0375V

CONTRACT PERIOD: April 21, 2024, through April 20, 2029

CONTRACTOR: Progressive Expert Consulting, Inc.

650 James Street Ste. 302 Syracuse, NY 13203 Phone number: 315-446-6160 Email: tim.feng@pecinc.com Internet: www.pecinc.com

CONTRACT ADMINISTRATION: Tim Feng / tim.feng@pecinc.com

BUSINESS SIZE: Small, disadvantaged, woman owned.

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

Price List Current through Modification PS-0035, effective March 8, 2024

Prices shown herein are Net (discount deducted)

Progressive Expert Consulting, Inc. GS-35F-0375V 2

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBER (SIN)

SINs Recovery Cooperative SIN Title 54151S 54151SRC 54151SSTLOC Information Technology Professional Services 611630 611630RC Linguistic Training and Educational Materials

OLM OLMSTLOC

OLMRC

Order-Level Materials (OLM’s)

1b. LOWEST PRICED ITEM

SIN PRODUCT NO. PRICE

54151S Clerical II $70.19 611630 Textbooks $99.74

1c HOURLY RATES: see price list.

2. MAXIMUM ORDER*:

SINs Maximum Order 54151S $500,000 611630 $1,000,000

OLM $250,000

3. MINIMUM ORDER: $100.00

4. GEOGRAPHIC COVERAGE: SIN 54151S 48 States, D.C. SIN 611630 and SIN 611630RC -

Worldwide

5. POINT(S) OF PRODUCTION: Syracuse, NY USA

6. DISCOUNT FROM LIST PRICES: Government Net Prices (discount already deducted).

7. QUANTITY DISCOUNT(S): SIN 54151S - $300,000 to $399,999 Additional 2% Discount SIN 54151S - $400,000+ Additional 3% Discount SIN 611630 - None

8. PROMPT PAYMENT TERMS: Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. FOREIGN ITEMS: Not Applicable

10a. TIME OF DELIVERY: Contact contractor

10b. EXPEDITED DELIVERY: Contact contractor.

10c. OVERNIGHT AND 2-DAY DELIVERY: Contact contractor

10d. URGENT REQUIREMENTS: Contact contractor

11. FOB POINT: Destination

12a. ORDERING ADDRESS: Progressive Expert Consulting, Inc., 650 James Street, Syracuse, New

York, 13203, Attention: Betty Feng

Progressive Expert Consulting, Inc. GS-35F-0375V 3

12b. ORDERING PROCEDURES: See Federal Acquisition Regulation (FAR) 8.405-3

13. PAYMENT ADDRESS: Progressive Expert Consulting, Inc., 650 James Street, Syracuse, New

York, 13203, Attention: Tim Feng

14. WARRANTY PROVISION:

SIN

54151S

Standard Commercial Warranty Terms and Conditions

SIN

611630

Standard Commercial Warranty Terms and Conditions

15. EXPORT PACKING CHARGES: Not Applicable

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE): Not

Applicable

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): Not Applicable

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LIST AND

ANY DISCOUNTS FROM THE LIST PRICES (IF APPLICABLE): Not Applicable

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): Not Applicable

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): Not Applicable

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): Not Applicable

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): Not Applicable

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g., recycled content, Energy efficiency, and/or reduced pollutants): Not Applicable

22b. SECTION 508 COMPLIANCE FOR ICT: www.pecinc.com

23. UEI: NJEFME8MJRR1

24. NOTIFICATION REGARDING REGISTRATION IN THE SYSTEM FOR AWARD MANAGEMENT

(SAM) DATABASE. Progressive Expert Consulting, Inc., maintains a current registration in SAM.

Progressive Expert Consulting, Inc. GS-35F-0375V 4

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL

SERVICES (SPECIAL ITEM NUMBER 54151S)

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information Technology Professional Services apply exclusively to IT Professional Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made, and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the

Progressive Expert Consulting, Inc. GS-35F-0375V 5 date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

a. The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

d. If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL

ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4

CONTRACT TERMS AND CONDITIONS COMMERCIAL ITEMS (MAR 2009)

(ALTERNATE I OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

Progressive Expert Consulting, Inc. GS-35F-0375V 6

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refer to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR.

9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted.

Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and- Materials and Labor- Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I –FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb

Progressive Expert Consulting, Inc. GS-35F-0375V 7

2007) Time-and Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

a. The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

b. The offeror must specify fixed hourly rates in its offer that include wages, overhead, general, and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror.

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the

FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

SIN 54151S Information Technology Professional Services

April 21, 2024 thru April 20, April 21, 2025 thru April 20, April 21, 2026 thru April 20, April 21, 2027 thru April 20, April 21, 2028 thru April 20, SIN Labor Category Contractor or Customer Facility or

Both

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PRICE

including

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GSA

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including

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GSA

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54151S Director Both $230.40 $234.78 $239.24 $243.79 $248.42

54151S Program Manager Both $204.30 $208.18 $212.14 $216.17 $220.28

54151S Account Manager Both $172.58 $175.86 $179.20 $182.61 $186.08

54151S Task Team Leader Both $142.02 $144.72 $147.47 $150.27 $153.12

Progressive Expert Consulting, Inc. GS-35F-0375V 8

54151S Systems Integration Technical Director Both $200.00 $203.80 $207.67 $211.62 $215.64

54151S Senior Systems Integration Specialist Both $173.79 $177.09 $180.45 $183.88 $187.38

54151S Systems Integration Specialist Both $165.18 $168.32 $171.52 $174.77 $178.10

54151S Principal Engineer Both $191.95 $195.60 $199.31 $203.10 $206.96

54151S Network Specialist Both $162.07 $165.15 $168.28 $171.48 $174.73

54151S Local Area Network Specialist Both $157.90 $160.90 $163.95 $167.06 $170.24

54151S Telecommunications Analyst Both $160.00 $163.04 $166.14 $169.29 $172.50

54151S Internet/Intranet Project Manger Both $150.00 $152.85 $155.75 $158.71 $161.72

54151S Internet/Intranet Senior System Engineer Both $140.14 $142.80 $145.51 $148.27 $151.09

54151S Web Based Application Developer Both $150.00 $152.85 $155.75 $158.71 $161.72

54151S Homepage developer Both $128.70 $131.14 $133.63 $136.17 $138.76

54151S Senior Systems Analyst Both $150.00 $152.85 $155.75 $158.71 $161.72

54151S Systems Analyst Both $142.52 $145.23 $147.99 $150.80 $153.66

54151S Information Technology Specialist, Senior Both $145.16 $147.92 $150.73 $153.59 $156.51

54151S Computer System Operator Both $102.43 $104.37 $106.36 $108.38 $110.44

54151S Computer Programmer Analyst III Both $132.93 $135.46 $138.03 $140.64 $143.31

54151S Computer Programmer Both $125.00 $127.38 $129.79 $132.26 $134.77

54151S Database Specialist Both $162.50 $165.59 $168.74 $171.94 $175.20

54151S Database Programmer II Both $153.76 $156.69 $159.66 $162.69 $165.78

54151S Technical Writer Both $97.37 $99.22 $101.11 $103.03 $104.99

54151S Administrative Support Both $88.15 $89.82 $91.53 $93.27 $95.04

54151S Clerical II Both $62.39 $63.58 $64.79 $66.02 $67.26

Progressive Expert Consulting, Inc. GS-35F-0375V 9

54151S Training Developer Both $162.51 $165.60 $168.75 $171.95 $175.21

54151S Sr. Training Administrator Both $138.65 $141.28 $143.96 $146.69 $149.48

54151S Technical Training Specialist Both $117.43 $119.66 $121.93 $124.25 $126.61

54151S Graphics Designer Both $120.00 $122.28 $124.60 $126.97 $129.38

LABOR CATEGORIES

1. Commercial Job Title: Director

Minimum/General Experience: 15+ years of management experience. Demonstrated written and oral communication skills necessary for effective management.

Functional Responsibility: Provide executive guidance to agency heads, directors, and senior managers on quality improvement. Design, organize, lead, and conduct executive level workshops, training sessions, pilot projects, organizational readiness surveys, and customer focus groups. Manage senior consultants and analysts to support and improve clients’ requests. Responsible for compliance with company policy on equal employment opportunity and affirmative action in all personnel actions and other management related issues.

Give lectures, speeches or write articles, plus other management routines.

Minimum Education: Masters

2. Commercial Job Title: Program Manager

Minimum/General Experience: 10+ years of directly related work experience in the specialized area of responsibility to include formal assignment in a managerial capacity.

Functional Responsibility: Receive assignments in the form of objectives and establishes goals to meet the objectives. Schedule and allocate work, provide advice, guidance, and training to subordinates, and recommend/determine personnel actions to achieve goals in accordance with established policies. Establish and recommend changes to policies. Frequently interact with subordinates, customers, peer groups and senior management. Responsible for managing a contract or information technology program to ensure that implementation and prescribed activities are carried out in accordance with specified objectives. Direct and coordinate program activities and exercises control over personnel responsible for specific functions. Review and evaluate work performance of subordinates. Prepare program reports for superiors. Control expenditures in accordance with budget allocations. Perform other managerial duties as required.

Minimum Education: Masters

3. Commercial Job Title: Account Manager

Minimum/General Experience: 8+ years of progressive experience in the area of administration and technical management of large-scale information systems development, implementation, and maintenance efforts.

Demonstrated written and oral communication skills necessary for effective management of projects.

Demonstrated project management ability, including the management and coordination of technical and non-technical personnel, experience developing feasibility assessments, identification of resources needed, and the estimation of time frames and costs.

Progressive Expert Consulting, Inc. GS-35F-0375V 10

Functional Responsibility: The Account Manager plans, directs, and manages the work activity of contract personnel. This includes overseeing the preparation, submission, and accuracy of all required paperwork including resumes, requests for travel, status reports, and financial statements. The Account Manager is responsible for ensuring timely billing, resource reports are provided monthly report. The Account Manager will ensure that assigned technical staff produces quality products that are in conformance with specified standards and methodologies. Interview production and other personnel and read journals, reports, and other material to become familiar with product technologies and production methods. Review manufacturers and trade catalogs, drawings and other data relative to operation and enhancement of equipment. Organize material and complete writing assignments with regard to order, clarity, conciseness, style, and terminology.

Minimum Education: Bachelors

4. Commercial Job Title: Task Team Leader

Minimum/General Experience: 5+ years of professional work experience that provides the required knowledge and skill set. Ability to work with Government contracts personnel is desirable.

Functional Responsibility: Define and direct technical specification and tasks to be performed by team members, define target dates of tasks and subtasks. Provide guidance and assistance in coordinating output and ensuring the technical adequacy of the product.

Minimum Education: Bachelors

5. Commercial Job Title: System Integration Technical Director

Minimum/General Experience: 5+ years of experience in management or implementation of large programs in one of the following fields: operations, technology innovations, business operations, program management, software engineering, design engineering.

Functional Responsibility: Manage the design, operational use, and functional characteristics of large programs, e.g., scanning, workstation, optical storage, and index subsystems of digital imaging systems, or the input processing, network transmission, security, network management, and control subsystems of digital communications systems.

Minimum Education: Bachelors

6. Commercial Job Title: Senior Systems Integration Specialist

Minimum/General Experience: 3+ years of experience in completing the design, development, testing, or implementation of DoD or other Government standard compliant digital imaging or communications system, plus two years of communications technology management experience.

Functional Responsibility: Develop and manage large automated systems integration projects that incorporate digital imaging or digital communications technology. Develop and manage standards-compliant software utilizing but not limited to the following programming languages: C, DOS, VMS, TCP/IP, or UNIX. Responsible for the interfaces, design details and integration of the systems including digital imaging or digital communications systems.

Minimum Education: Bachelors

7. Commercial Job Title: Systems Integration Specialist

Minimum/General Experience: 2+ years of experience in completing the design, development, testing, or implementation of DoD or other Government standard compliant digital imaging or communications systems.

Progressive Expert Consulting, Inc. GS-35F-0375V 11

Functional Responsibility: Develop large automated systems integration projects that incorporate digital imaging or digital communications technology. Develop standards-compliant software utilizing but not limited to the following programming languages: C, DOS, VMS, TCP/IP, or UNIX. Responsible for the interfaces, design details and integration of the systems including digital imaging or digital communications systems.

Minimum Education: Bachelors

9. Commercial Job Title: Principal Engineer

Minimum/General Experience: 10+ years of directly related work experience.

Functional Responsibility: Develop and refine new engineering techniques to enhance quality and productivity.

Establish performance and technical standards. Generate and approve project and testing specifications. May lead or coordinate or manage complex task/project teams.

Minimum Education: Bachelors

12. Commercial Job Title: Network Specialist

Minimum/General Experience: 5+ years of experience in networking, maintenance of firewall routers, and other hardware.

Functional Responsibility: Propose and implement network policy to include firewalls, LAN, Internet applications, modems, modem pools, communications servers, and WAN connectivity. Maintains firewall routers to include filtering, understanding of TCP/IP services and ports. Maintain applicable information alerts and bulletins. Implements recommended security changes to include changing UNIX programs and applications, modifying firewalls.

Minimum Education: Bachelors.

13. Commercial Job Title: Local Area Network Specialist

Minimum/General Experience: 5+ years of progressively more difficult systems experience in planning, developing, testing, and implementing LAN business system configurations. Working knowledge of state-of-the-art LAN systems hardware, software, techniques, and concepts including: OSI model, repeaters, bridges, routers, gateways, DECNet, TCP/IP, SDLC, SNMP protocols, IEEE Ethernet and Token-Ring, ANSI FDDI and EIA/TIA cabling standards. Excellent communication skills, both written and oral, with the ability to formulate and document proposed LAN system solutions in comprehensive, quantitative, and qualitative terms appropriate for comparative analysis.

Functional Responsibility: Responsible for analyzing, evaluating, and developing cost effective LAN application solutions that make the most of resources and technology available in meeting business requirements. Must be adept at problem definition and resolution and document the business requirements and recommended solution.

Analyze, design, develop, test, and implement LAN application solutions. Determine network and application performance, evaluate, and diagnose network performance issues and recommend and implement solutions for network performance improvement. Perform LAN administration including security, system and disk management, hardware maintenance and activity and performance monitoring. Interface and coordinate efforts of technical and non-technical personnel involved in developing LAN system solutions to satisfy business information system’s needs.

Minimum Education: Bachelors

14. Commercial Job Title: Telecommunications Analyst

Minimum/General Experience: 4+ years of directly related work experience. Must be knowledgeable about LANs and WANs. Must be knowledgeable of hardware concepts to include the ability to repair on a component

Progressive Expert Consulting, Inc. GS-35F-0375V 12 level and advise others on proper maintenance required. Possess a minimum of four years of experience with network hardware. Position requires understanding the underlining technology behind network hardware and software, experience with multi-platform operating systems, knowledge of high-speed networks, "Sniffer" analyzer tools, and the OSI protocol stack.

Functional Responsibility: Design, engineer and install all network cabling. Engineer and implement all equipment reallocations. Provide computer interim maintenance. Provide interim hardware maintenance review on all computer equipment. Provide interim system communication assistance to all external network connections. Apply broad knowledge of concepts, procedures, and practices in the application of engineering, scientific and communication field. Write specifications, work statements and proposals. Perform trouble shooting, complex calculations and tests. Prepare specifications. Design subsystems and components.

Provide support to the day-to-day monitoring of the network, identifying and resolving problems as required.

Implement modifications to the network topology.

Minimum Education: Bachelors.

17. Commercial Job Title: Internet/Intranet Project Manager

Minimum/General Experience: 10+ years of computer application experience that provides the required knowledge and skills.

Functional Responsibility: Provide business, technical, and personnel management for individual projects, such as Internet/intranet studies, computer applications and systems development.

Minimum Education: Bachelors

19. Commercial Job Title: Internet/Intranet Senor System Engineer

Minimum/General Experience: 8+ years of computer experience that provides the required knowledge and skills.

Functional Responsibility: Analyze system requirements and develop design alternatives to satisfy those requirements. Provide technical leadership developing solutions for studies and Internet/intranet applications.

Minimum Education: Bachelors

20. Commercial Job Title: Web Application Developer

Minimum/General Experience: 3+ years of computer application experience that provides the required knowledge.

Functional Responsibility: Provides technical solutions for routine to complex engineering studies, and Internet/intranet applications.

Minimum Education: Bachelors

21. Commercial Job Title: Homepage Developer

Minimum/General Experience: 1+ year of experience that provides the required knowledge and skills.

Functional Responsibility: Provide basic technical assistance in building home page and Internet applications under the supervision of more senior personnel.

Minimum Education: Bachelors

25. Commercial Job Title: Senior Systems Analyst

Progressive Expert Consulting, Inc. GS-35F-0375V 13

Minimum/General Experience: 4+ years of directly related work experience. Position requires computer design implementation and integration knowledge and skills. Must possess and apply comprehensive knowledge of information system management. Excellent communication skills, both oral and written.

Functional Responsibility: Support the process improvement effort of an organization by providing specific, high level, technical expertise as required. Plan and carry out complex programming projects to completion.

Possess and apply comprehensive knowledge to provide technical guidance to programmers. Work within broad objectives to obtain unique solutions. The Analyst position will be responsible for the overall administration and maintenance of the database and will provide support to the lead database administrator.

Identification and resolution of problems encountered by the users of the system. Analyze and implement for enhanced performance of systems. Perform daily functions such as backups and others. Responsible for the operation and maintenance of databases.

Minimum Education: Bachelors

26. Commercial Job Title: Systems Analyst

Minimum/General Experience: 3+ years of directly related work experience. Position requires computer design implementation and integration knowledge. Possess database experience. Knowledge and experience on operating system are required.

Functional Responsibility: Support the process improvement effort of an organization by providing specific technical expertise in the area of statistics as required by the process owner, team leader or team members.

Support the database administration functions as required. Design and implement modifications or enhancements to forms, menus, and reports, etc.

Minimum Education: Bachelors

30. Commercial Job Title: Information Technology Specialist, Senior

Minimum/General Experience: 6+ years of progressively more difficult experience in developing, researching, testing, implementing and/or integrating new information technology to support existing business systems.

Working knowledge of emerging and current information technologies. Excellent communication skills, both written and oral, with the ability to formulate and document proposed solutions in comprehensive quantitative, and qualitative terms appropriate for comparative analysis.

Functional Responsibility: Responsible for identifying new and emerging technology to support strategic planning initiatives required to meet business needs. Conduct assessments, evaluations, selections, site surveys, requirements analysis and definition, technology prototyping, and cost analyses related to information technology. Provide knowledge that facilitates the transfer of information technology. Recommend changes in technology which support new and/or revised business practices.

Minimum Education: Masters

34. Commercial Job Title: Computer System Operator

Minimum/General Experience: 2+ years of progressively more difficult systems experience in software testing, installation, configuration, and system problem resolution of computer operating systems. Working knowledge of the basic principles of business systems information system and engineering disciplines. Experience in operating system and third-party software testing, customization, and installation. Demonstrated ability in the analysis, design, development, testing and implementation of operating system and application solutions.

Excellent communications skills, both written and oral, with the ability to formulate and document proposed operating system solutions and comprehensive, quantitative, and qualitative terms appropriate for comparative analysis, for the operating system environment for the site supported.

Progressive Expert Consulting, Inc. GS-35F-0375V 14

Functional Responsibility: Responsible for all system administration and management including daily system operation, for the computer operating system applicable to the site supported. Must be adept at problem identification and resolution, documenting operating system problems and developing solutions. Determine network and application performance, evaluate, and diagnose network performance issues, recommend, and implement solutions for network performance improvement in the operating system environment applicable to the site supported. Perform operating system administration including security, system and disk management hardware maintenance and activity and performance monitoring. Interface and coordinate efforts of technical and non-technical personnel involved in architecting operating system solutions for the operating system applicable to the site supported to satisfy business information system’s needs.

Minimum Education: High School

35. Commercial Job Title: Computer Programmer Analyst

Minimum/General Experience: 4+ years of experience and knowledge in relevant software and operating systems, knowledge in communications software, emulation software, and programming languages. Position requires computer programming, analyses and design knowledge as well as designing software and implementing databases. Possess broad knowledge of concepts practices and procedures. Able to write specifications, work statements and proposals.

Functional Responsibility: Design and develop documentation of data requirements. Provide methodologies for evaluating moderately complex tasks. Apply broad knowledge of concepts practices and procedures. Design systems to meet objectives. Broad assignments allow for considerable latitude to determine appropriate methods of completing assignments. Provide general programming support to implement corrections or enhancements to application software. Provide programming support as required to implement changes or enhancements to the system.

Minimum Education: Bachelors

39. Commercial Job Title: Computer Programmer

Minimum/General Experience: 2+ years of experience with relevant operating systems and applications. This position requires the knowledge normally acquired through an undergraduate program in the related area of specialty (Engineering, Computer Science, Mathematics, Physics) or the equivalent combination of training and/or professional work experience that provides the required knowledge and skills.

Functional Responsibility: Provide general programming support to implement corrections or enhancements to application software and the system as required. Design and develop documentation as required. Design and implement modifications or enhancements to forms, menus, and reports, support the database administration functions. Conduct investigations and studies and present recommendations and solutions related to short- and long-range programming requirements. Classify and summarize data for the preparations and submission of reports on a recurring basis. Provide programming advice and assistance which directly affect the conduct and attainment of agency goals and objectives.

Minimum Education: Bachelors

40. Commercial Job Title: Database Specialist

Minimum/General Experience: 7+ years of experience in the logical/physical design of databases on operating systems. Demonstrated knowledge of terminology, usage and operating characteristics of hardware, software, and operating system components that load, execute, store, and retrieve application programs/files and perform a variety of functions related to business information systems. Demonstrated ability to perform structured data processing design principles, techniques, and methods used to analyze and translate user requirements into plans for system input, output, flies, data dictionaries, controls, and processing methods. Demonstrated ability to determine data base and application performance, evaluate and diagnose data base performance issues and recommend and implement solutions for data base performance improvement. Must be able to communicate

Progressive Expert Consulting, Inc. GS-35F-0375V 15 technical information to others, expressing facts or ideas clearly, orally or in writing, when answering questions, giving directions, and providing information, individually or in groups. Must be able to apply the knowledge of data processing systems to a business applications environment. Demonstrated ability in the analysis, design, development, testing and implementation of data base systems. Demonstrated ability to interface, work effectively and coordinate efforts of technical and non-technical personnel involved in architecting data base system solutions to satisfy business information system’s needs.

Functional Responsibility: Perform logical and physical database design. Review logical and/or physical designs of existing database and make recommendations for tuning to assure maximum operating efficiency.

Provide guidance and expertise in the use of data base languages. Perform data analysis, database design, development activities, and implementation, as required, for databases and database conversions. Perform database restructuring activities. Works with users and information systems development staff to determine data storage and access requirements.

Minimum Education: Bachelors

43. Commercial Job Title: Database Programmer

Minimum/General Experience: 5+ years of experience in support of logical design, requirements gathering, and/or business modeling on operating systems applicable to the site and applications supported, database management systems. Demonstrated knowledge of terminology, usage, and operating concepts of data administration, data dictionaries, and repositories that support re-use of information systems objects related to business information systems. Demonstrated ability to maintain data dictionaries and repositories, including synchronization of corporate, center, and project dictionary hierarchy. Demonstrated ability to perform logical data design principles and methods used to analyze and translate user requirements into standard data descriptions for data input, output, data dictionaries. Ability to apply specified standards for data identification, definition naming and sharing, using specified data stewardship policies, IS data design standards, and related standards. Must be able to communicate technical data administration information to others, expressing facts or ideas clearly, orally, or in writing, when answering questions, giving directions, and providing information, individually or in groups. Must be able to apply the knowledge of data administration concepts and principals in a business application environment and provide end-user support for data administration. Demonstrated ability to interface, work effectively and coordinate efforts of technical and non-technical personnel involved in migrating, integrating, and architecting data base system solutions to satisfy business information system’s needs.

Functional Responsibility: Performs data administration for information systems in conformance with corporate data policy, procedures, standards, and guidelines. Conduct impact assessments on information systems to determine application integration potential and compatibility with the corporate architecture. Work with customer to ensure quick responses to customer inquiries as to data standards, identification, availability, and location.

Provide technical assistance related to data administration. Participate in the conceptual design/redesign of data base systems and logical models for use in business systems reengineering. Ensure proper synchronization of data dictionaries with the corporate repository. Maintain the dictionaries and repositories and ensures that change documentation is available for appropriate shared use in the corporate repository. Provide technical guidance on corporate repository and modeling techniques in support of information systems development and maintenance. Apply and enforce specified standards for data identification, definition, and naming, using specified repository tools to analyze and locate data, and assess impact of changes in technology and information requirements on data. Perform data quality assurance activities and measurement.

Minimum Education: Bachelors

48. Commercial Job Title: Technical Writer

Minimum/General Experience: 3+ years of technical writing experience. Proficient in writing technical documents. Position requires analyses and writing skills of various degrees related to information resources.

Possess comprehensive knowledge to provide technical review and expertise when required. Must possess

Progressive Expert Consulting, Inc. GS-35F-0375V 16 and apply comprehensive knowledge of information system management. Excellent communicative skills and writing skills.

Functional Responsibility: Plan and carry out complex written projects to completion. Work within broad objectives to obtain unique solutions. Apply comprehensive knowledge to provide technical review and expertise when required. Develop, write, and edit materials for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operations, and enhancement of equipment. Interview production and other personnel and reads journals, reports, and other materials to become familiar with product technologies and production methods. Reviews manufacturers and trade catalogs, drawings and other data relative to operation and enhancement of equipment. Organize material and complete writing assignments with regard to order, clarity, conciseness, style, and terminology. Prepare, disseminate, and provide for the orderly safeguard of technical documents.

Minimum Education: Bachelors

49. Commercial Job Title: Administrative Support

Minimum/General Experience: 3+ years of relevant experience. Good communicative and writing skills.

Possesses comprehensive knowledge of regular office administrative procedures when required.

Functional Responsibility: Perform high level secretarial work under the general supervision of manager. Apply comprehensive knowledge of regular office administrative procedures when required. Type and proofread correspondence, reports, and documentation. Maintain filing system for department, the library, and reference materials. Answer telephones, respond to routine questions/requests, greet visitors, schedule meetings, mail distribution, and make travel arrangements, etc. Support projects by typing letters, reports, and training materials as required. Make travel arrangements. Order supplies as well as other office routines.

Minimum Education: High School

52. Commercial Job Title: Clerical

Minimum/General Experience: 2+ years of experience related to normal office administrative functions such as job ordering and reporting, maintenance of security records, word processing, data transcription, filing and other miscellaneous duties. Good communicative and writing skills.

Functional Responsibility: Provide overall administrative functions including, daily administrative and support functions, inventory control, employee time charge reporting, administrative security management, and miscellaneous office functions.

Minimum Education: High School

53. Commercial Job Title: Training Developer

Minimum/General Experience: 5+ years of related experience developing and organizing training materials and programs. Excellent communicative and writing skills. Must be familiar with the principles of learning and teaching, evaluation etc.

Functional Responsibility: Working under minimal supervision, individual develops and conducts training and educational programs of a complex nature related to specific customer requirements. Provide support in researching and developing educational materials.

Minimum Education: Ph.D.

54. Commercial Job Title: Sr. Training Administrator

Progressive Expert Consulting, Inc. GS-35F-0375V 17

Minimum/General Experience: 4+ years of related experience applying comprehensive knowledge to develop, conduct and manage technical training courses on systems and software applications as well. Excellent verbal and written communicative skills. Must have the ability to coordinate with vendors in the pursuit of business enhancements. Possess and apply broad knowledge of concepts, practices, and procedures. Position may require computer programming, analyses and design knowledge of certain degrees as well as designing software and implementing databases.

Functional Responsibility: Perform technical training in field of expertise. Create teaching outlines where established guidelines may not exist; select and develop instructional aids, such as handouts, reference materials, or audio/visual supports; maintain records and statistical information on trainees; monitor training program by reviewing and analyzing student course evaluations; and make recommendations to management on course improvement and customer training needs. Design and develop documentation of data requirements.

Provide methodologies for evaluating moderately complex tasks.

Minimum Education: Masters

57. Commercial Job Title: Technical Training Specialist

Minimum/General Experience: 7+ years of experience developing and conducting technical training courses on systems and software applications. Must be familiar with the principles of creating teaching outlines in accordance with established guidelines.

Functional Responsibility: Prepare training materials, coordinate, and schedule training classes, maintain, and provide user documentation and user manuals for in-house and special products, review, and evaluation of training, develop lesson plans, hands-outs, cheat sheets and functional hands-on exercises of trainings, provide appropriate support to complex system training as required. Create teaching outlines in accordance with established guidelines, maintain records and statistical information on employee training, monitor training programs by reviewing and analyzing student course evaluations, and make recommendations to management on course improvement and customer training needs.

Minimum Education: Bachelors

60. Commercial Job Title: Graphics Designer

Minimum/General Experience: 5+ years of graphic design experience.

Functional Responsibility: Design and prepare brochures, flip charts, illustrations, and related graphic materials using sophisticated computer-aided graphics software packages; resolve computer design problems using available software tools; demonstrate creativity and resourcefulness, as well as the occasional use of independent judgment, when interface with members of the technical staff. Review graphic requests to determine scope of requirements, consult with and advise requesters. Plan and conceive methods of approach;

generate routine graphics using computer-aided graphic techniques; design templates for use to produce company documents or proposals; prepare camera-ready layouts, including stripping and color separations for multicolor printing tasks; perform system administration functions required for hardware/software tools being used; review preliminary sketches and outlines with Publications Manager and/or client to ensure that specifications are accomplished; and participate in the design of exhibits for management presentation trade shows, etc.

Minimum Education: Bachelors

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule (MAS) and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when

Progressive Expert Consulting, Inc. GS-35F-0375V 18 the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

Progressive Expert Consulting, Inc. GS-35F-0375V 19

SIN 611630 Linguistics Training and Educational Material

PEC LANGUAGE LIST:

AFRIKAANS – AA FLEMISH – FL PORTUGUESE-BRAZILIAN – PQ

ALBANIAN – AB FRENCH – FR PORTUGUESE-CONTINENTAL –

PY

AMHARIC – AC GEORGIAN – GG PUNJABI – PJ

ARABIC (ALGERIAN) - AM GERMAN – GM PUSHTU – PU

ARABIC (EGYPTIAN) – AE…