MAS - Definitive Infotech Services & Solutions, LLC - GS35F0357M

Authorized Pricelist Definitive Infotech Services & Solutions, LLC GS-35F-0357M

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

EQUIPMENT, SOFTWARE AND SERVICES – SCHEDULE 70

PRICELIST EFFECTIVE DATE FEBRUARY 8, 2018

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu-driven database system. The INTERNET address for GSA Advantage! ® is: GSAAdvantage.gov.

Prices Shown Herein are Net (discount deducted).

SIN 132-8 – PURCHASE OF NEW EQUIPMENT

SIN 132-12 – MAINTENANCE, REPAIR SERVICES, REPAIR PARTS/SPARE PARTS

FPDS Code J070 Maintenance &Repair Services FPDS Code J070 Repair Services FPDS Code J070 Third Party Maintenance FSC Codes 70 Repair Parts/Spare Parts

SIN 132-51 - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

FPDS Code D301 IT Facility Operation and Maintenance FPDS Code D302 IT Systems Development Services FPDS Code D306 IT Systems Analysis Services FPDS Code D307 Automated Information Systems Design and Integration Services FPDS Code D308 Programming Services FPDS Code D310 IT Backup and Security Services FPDS Code D311 IT Data Conversion Services FPDS Code D313 Computer Aided Design/Computer Aided Manufacturing (CAD/CAM) Services FPDS Code D316 IT Network Management Services FPDS Code D317 Automated News Services, Data Services, or Other Information Services FPDS Code D399 Other Information Technology Services, Not Elsewhere Classified

SIN 132-100 – ANCILLARY SUPPLIES AND/OR SERVICES

CONTRACT GS-35F-0357M Tax ID: 13-4079495

For more information on ordering from Federal Supply Schedules, click on the FSS Schedules button at fss.gsa.gov.

Period Covered: March 25, 2002 to March 24, 2022

Definitive Infotech Services & Solutions, LLC

(formerly Diebold Information & Security Systems, LLC) – Small Business

310 Evergreen Road, Suite 102, Louisville, KY, 40243

Phone: (502) 272-2333 Fax: (502) 272-2330 www.definitiveiss.com

Contents 1a. Awarded Special Item Numbers

1c. Hourly Rates

2. MAXIMUM ORDER

3. MINIMUM ORDER:

4. GEOGRAPHIC SCOPE OF CONTRACT:

5. POINTS OF PRODUCTION:

6. DISCOUNTS:

7. QUANTITY DISCOUNTS:

8. PROMPT PAYMENT:

9a. ORDERS PLACED AT OR BELOW THE MICRO-PURCHASE THRESHOLD

9b. ORDERS EXCEEDING THE MICRO-PURCHASE THRESHOLD BUT NOT EXCEEDING THE

MAXIMUM ORDER THRESHOLD

10. Foreign Items: Not Applicable

11a. Time of Delivery:

11b. Expedited Delivery

11c. Overnight and 2-day delivery

11d. URGENT REQUIREMENTS:

12. FOB POINT(S)

13a. Ordering Address

13b. Ordering Procedures

14. Payment address

15. Warranty

16. Export packing

17. Terms and conditions of Government purchase card acceptance

18. Terms and conditions of rental, maintenance and repair

19. Terms and conditions of installation

20a. Terms and conditions for any other services

21. List of Service Points

22. List of participating dealers

23. Preventive Maintenance

24. Special Attributes – N/A

25. DUNS: 09-315-1145

26. CCR Registration

1a. Awarded Special Item Numbers

SIN 132-8 – PURCHASE OF NEW EQUIPMENT

SIN 132-12 – MAINTENANCE, REPAIR SERVICES, REPAIR PARTS/SPARE PARTS

FPDS Code J070 Maintenance &Repair Services FPDS Code J070 Repair Services FPDS Code J070 Third Party Maintenance FSC Codes 70 Repair Parts/Spare Parts

SIN 132-51 - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

FPDS Code D301 IT Facility Operation and Maintenance FPDS Code D302 IT Systems Development Services FPDS Code D306 IT Systems Analysis Services FPDS Code D307 Automated Information Systems Design and Integration Services FPDS Code D308 Programming Services FPDS Code D310 IT Backup and Security Services FPDS Code D311 IT Data Conversion Services FPDS Code D313 Computer Aided Design/Computer Aided Manufacturing (CAD/CAM) Services FPDS Code D316 IT Network Management Services FPDS Code D317 Automated News Services, Data Services, or Other Information Services FPDS Code D399 Other Information Technology Services, Not Elsewhere Classified

SIN 132-100 – ANCILLARY SUPPLIES AND/OR SERVICES

1c. Hourly Rates

SIN 132-12

The Contractor shall bear all costs of maintenance, including labor, parts, and such other expenses as are necessary to keep the equipment in good operating condition, provided that the required repairs are not occasioned by fault or negligence of the Government.

REGULAR HOURS – The basic monthly rate for each make and model of equipment shall entitle the Government to maintenance service during a Principal Period of Maintenance (PPM) of 8:00 a.m. to 5:00 p.m. Monday through Friday, exclusive of holidays observed at the Government location. The Contractor will provide a service response time of 4 PPM hours, to a request for on-call maintenance service. Should the Government require that maintenance be performed outside of Regular Hours, The Contractor will provide extended PPM hours for the following additional charge:

16X5, M-F, excluding holidays - Monthly rate plus 10% 2

4X5, M-F, excluding holidays - Monthly rate plus 17%

24X7, including holidays - Monthly rate plus 25%

ON-CALL MAINTENANCE SERVICES – Our On-Call Maintenance Service provides responsive on-site support to restore equipment to good condition, which has failed through normal use. In providing this support, the Contractor shall bear all costs of maintenance including labor, parts, travel, and such other expenses as are necessary to return the equipment to good operating condition. The monthly on-call maintenance rates listed herein are applicable to all Government locations within a 100-mile radius of the Contractor service locations listed. A zone charge will apply for all locations beyond 100 miles.

INSTALLATION SERVICES – The Contractor offers to provide Field Service support to meet Government de-installation/re-installation requirements for equipment covered by this contract.

Installation charges apply to sites within a 100-mile radius of a current Contractor Service Location. Customer sites located beyond 100 miles are subject to an additional $105 trip charge.

The Government shall be responsible for obtaining all required permits, licenses, and other authorizations that may be required. Site preparation including ductwork is the responsibility of the Government. Prices are for labor and travel only and are chargeable portal to portal as indicated below. The minimum charge under this provision is two hours at the applicable rate.

(a) PC/Desktop (d) VTC/Audio, Video

$80.00/hour PPM $90.00/hour PPM

$120.00/hour OPPM $120.00/hour OPPM

(b) Server/Desktop (e) Communications – Other

$100/hour PPM $80/hour PPM

$150/hour OPPM $100/hour OPPM

(c) Programming (f) Network/Cloud

$140/hour PPM $150/hour PPM

$170/hour OPPM $180/hour OPPM

AFTER HOURS – The Contractor will provide maintenance service outside the normal PPM (OPPM) for $100 per hour, with a two-hour minimum for equipment under on-call maintenance service. Any parts replaced will be at no additional charge, unless otherwise stated in this schedule.

TRAVEL AND TRANSPORTATION – The monthly on-call maintenance rates listed herein are applicable to all Government locations within a 100-mile radius of the Contractor service locations listed.

An additional charge will apply for all locations beyond 100 miles.

Miles Uplift Minimum Monthly Uplift

101-200 Miles 10% $35.00

Over 200 Miles 15% $70.00

The additional charges above are applied to the total monthly charge to include any extended hour coverage uplifts.

Installation charges apply to sites within 100 miles of a current Contractor Service Location.

Customer sites located beyond 100 miles are subject to an additional $105.00 trip charge. The trip charge is limited to one trip per service call.

Hourly Rates for 132-51 Professional Services

Schedule # 70– Information Technology, Software Services

SIN(s) PROPOSED SERVICE PROPOSED (e.g. Job Title/Task)

MINIMUM EDUCATION/

CERTIFICATION LEVEL

MINIMUM YEARS OF

EXPERIENCE

PRICE OFFERED TO GSA

(including IFF)

132 51 Administrative Support Diploma 2 years $35.73

132 51 Communications Technician II Associate's preferred; DoD 8570 as specified by contract 3 years $44.03

132 51 Computer Modeling and Simulation Specialist

BA/BS 5 years $74.57

132 51 Computer Operator Diploma required; Associate's preferred;

DoD 8570 as specified by contract 3 years $43.38 132 51 Database Administrator BA/BS 3 years $63.79 132 51 Documentation Specialist – Senior BS or equivalent years of experience 10 years $109.50

132 51 Field Service Technician - Senior Diploma required; Associate's preferred;

DoD 8570 as specified by contract 10 years $85.95

132 51 Field Service Technician – Intermediate Diploma required; Associate's preferred;

DoD 8570 as specified by contract 5 years $69.88

132 51 Help Desk Analyst I Diploma required; Associate's preferred;

DoD 8570 as specified by contract - CompTIA and MS certifications 2 years $52.37

132 51 Information System Security Engineer BA/BS with DoD 8570 certification 7 years $93.81 132 51 LAN Designer BA/BS 5 years $78.93 132 51 Network Installer Diploma 3 years $57.13 132 51 Operations Manager BA/BS preferred 5 years $63.32

132 51 PC Support Specialist BA/BS preferred; DoD 8570 as required by contract 3 years $46.80 132 51 Program Manager BA/BS with PMP 10 years $137.96 132 51 Project Manager II BA/BS preferred; PMP 7 years $104.74 132 51 Project Manager / Architect - Senior BA/BS with PMP 10 years $161.86

132 51 System / Network Administrator

Associate's preferred; CCNA or higher or alternate OEM as specified by end user 5 years $66.65

132 51 Systems Engineer IV BA/BS 10 years $112.63

132 51 Systems Engineer III BA/BS; CCNP or higher or alternate OEM as specified by end user 7 years $77.12

132 51 Technician II Diploma required; Associate's preferred;

DoD 8570 as specified by contract 10 years $59.71

132 51 Technician I Diploma required; Associate's preferred;

DoD 8570 as specified by contract 5 years $44.98 132 51 Web Systems Architect BA/BS preferred, Associate's required 7 years $85.69

132 51 Applications Programmer Associate's preferred 2 years $58.84

132 51 Applications Systems Analyst/Programmer -

Intermediate BA/BS preferred, Associate's required or equivalent experience 4 years $74.35

132 51 Applications Systems Analyst/Programmer -

Senior BA/BS required or Associate's with equivalent experience 7 years $94.93

132 51 Business Process Consultant BA/BS required or Associate's with equivalent experience 7 years $94.27

132 51 Business Subject Matter Specialist BA/BS required or Associate's with equivalent experience 5-7 years $125.15

132 51 Business Systems Analyst - Intermediate BA/BS required or Associate's with equivalent experience 7 years $74.11

132 51 Business Systems Analyst - Senior BA/BS required or Associate's with equivalent experience 10 years $90.37

132 51 Business Systems Specialist BA/BS required or Associate's with equivalent experience 5-7 years $97.06

132 51 Chief Information Security Officer BA/BS required or Associate's with equivalent experience 8-10 years $141.07

132 51 Client/Server Database Manager BA/BS required or Associate's with equivalent experience 5-7 years $96.03

132 51 Client/Server Network Architect BA/BS required or Associate's with equivalent experience 5 years $105.31

132 51 Client/Server Support Analyst BA/BS required or Associate's with equivalent experience 5 years $65.95

132 51 Communications Analyst - Intermediate BA/BS required or Associate's with equivalent experience 5- years $64.34

132 51 Communications Analyst - - Senior BA/BS required or Associate's with equivalent experience 7 years $78.71

132 51 Communications Facility Engineer BA/BS required or Associate's with equivalent experience 5 years $85.87

132 51 Communications Installer BA/BS required or Associate's with equivalent experience 3-5 years $57.48

132 51 Communications Transmission Engineer BA/BS required or Associate's with equivalent experience 5-7 years $85.87

132 51 Computer Operations Manager BA/BS required or Associate's with equivalent experience 5 years $71.89

132 51 Consultant BA/BS required or Associate's with equivalent experience 5-7 years $104.41

132 51 Data Architect BA/BS required or Associate's with equivalent experience 5-7 years $105.33

132 51 Data Communications Manager - Planning &

Implementation BA/BS required or Associate's with equivalent experience 5 years $83.97

132 51 Data Entry Supervisor Associates Degree with equivalent work experience 8-10 years $47.22

132 51 Data Security Administration Manager BA/BS required, with equivalent work experience.

5-7 years $85.81

132 51 Data Security Analyst - Intermediate BA/BS required, with equivalent work experience.

7 years $66.69

132 51 Data Security Analyst - Senior BA/BS required, with equivalent work experience.

8 years $87.48

132 51 Data Warehousing Administrator BA/BS required, with equivalent work experience.

5 years $72.49

132 51 Data Warehousing Analyst BA/BS required, with equivalent work experience.

3-5 years $72.22

132 51 Data Warehousing Programmer BA/BS required, with equivalent work experience.

3-5 years $72.11

132 51 Data Warehousing Project Manager BA/BS required, with equivalent work experience.

5-7 years $89.72

132 51 Data/Configuration Management Specialist BA/BS required, with equivalent work experience.

3-5 years $73.60

132 51 Database Administrator BA/BS required, with equivalent work experience.

3-5 years $66.47

132 51 Database Analyst/Programmer - Intermediate BA/BS required, with equivalent work experience.

3-5 years $73.52

132 51 Database Analyst/Programmer - Senior BA/BS required, with equivalent work experience.

5 years $91.02

132 51 Database Manager BA/BS required, with equivalent work experience.

5 years $104.67

132 51 Disaster Recovery Administrator BA/BS required, with equivalent work experience.

5 years $84.38

132 51 Disaster Recovery Analyst BA/BS required, with equivalent work experience.

3-5 years $88.00

132 51 Documentation Specialist - Intermediate BA/BS required, with equivalent work experience.

5-7 years $56.72

132 51 Documentation Specialist - Senior BA/BS required, with equivalent work experience.

8-10 years $63.47

132 51 E-Business Manager BA/BS required, with equivalent work experience.

5 years $96.06

132 51 Electronic Data Interchange (EDI) Manager BA/BS required, with equivalent work experience.

5 years $92.25

132 51 Electronic Data Interchange (EDI) Specialist BA/BS required, with equivalent work experience.

5 years $79.81

132 51 Electronic Mail Coordinator BA/BS required, with equivalent work experience.

3-5 years $56.02

132 51 Engineering Subject Matter Specialist BA/BS required, with equivalent work experience.

3-5 years $102.58

132 51 ERP Business/Architectural Specialist BA/BS required, with equivalent work experience.

3-5 years $91.78

132 51 ERP Business Analyst - Intermediate BA/BS required, with equivalent work experience.

5-7 years $81.06

132 51 ERP Business Analyst - Senior BA/BS required, with equivalent work

8-10 years $102.63

132 51 ERP Programmer BA/BS required, with equivalent work experience.

5 years $86.86

132 51 Graphics Specialist BA/BS required, with equivalent work experience.

5 years $52.54

132 51 Groupware Specialist BA/BS required, with equivalent work experience.

5 years $72.35

132 51 Help Desk Coordinator - Intermediate BA/BS required, with equivalent work experience.

3 years $51.71

132 51 Help Desk Coordinator - Senior BA/BS required, with equivalent work experience.

5 years $68.60

132 51 Help Desk Manager BA/BS required, with equivalent work experience.

5 years $78.63

132 51 Help Desk Specialist Associates required, with equivalent work experience.

3-5 years $42.01

132 51 Help Desk Support Services Specialist -

Intermediate Associates required, with equivalent work experience.

3-5 years $51.71

132 51 Help Desk Support Services Specialist - Senior Associates required, with equivalent work experience.

3-5 years $68.60

132 51 Information Assurance Development Engineer BA/BS required, with equivalent work experience.

5 years $88.80

132 51 Information Assurance Engineer BA/BS required, with equivalent work experience.

3 years $70.48

132 51 Information Assurance Network Specialist BA/BS required, with equivalent work experience.

3-5 years $78.92

132 51 Information Assurance Systems/Network

Specialist BA/BS required, with equivalent work experience.

3-5 years $78.92

132 51 Information Center Consultant BA/BS required, with equivalent work experience.

5 years $76.00

132 51 Information Center Specialist BA/BS required, with equivalent work experience.

5 years $83.23

132 51 Information Security Business Analyst BA/BS required, with equivalent work experience.

3-5 years $86.86

132 51 Information Services Consultant BA/BS required, with equivalent work experience.

3-5 years $99.09

132 51 Information Systems Auditor - Intermediate BA/BS required, with equivalent work experience.

5 years $73.66

132 51 Information Systems Auditor - Senior BA/BS required, with equivalent work experience.

7 years $97.98

132 51 Information Systems Training Specialist -

Intermediate BA/BS required, with equivalent work experience.

5 years $64.63

132 51 Information Systems Training Specialist - Senior BA/BS required, with equivalent work experience.

7 years $83.41

132 51 Internal Communications Systems Consultant BA/BS required, with equivalent work

3-5 years $80.43

132 51 IT Subject Matter Specialist BA/BS required, with equivalent work experience.

3-5 years $135.13

132 51 LAN Administrator - Intermediate BA/BS required, with equivalent work experience.

5 years $62.30

132 51 LAN Administrator - Senior BA/BS required, with equivalent work experience.

7 years $78.67

132 51 LAN Support Technician - Intermediate BA/BS required, with equivalent work experience.

5 years $50.96

132 51 LAN Support Technician - Senior BA/BS required, with equivalent work experience.

7 years $63.25

132 51 LAN/WAN Administrator BA/BS required, with equivalent work experience.

3-5 years $79.81

132 51 LAN/WAN Integrator BA/BS required, with equivalent work experience.

3-5 years $110.02

132 51 LAN/WAN/MAN Administrator BA/BS required, with equivalent work experience.

3-5 years $79.81

132 51 Network Control Technician BA/BS required, with equivalent work experience.

3 years $47.09

132 51 Network Engineer - Intermediate BA/BS required, with equivalent work experience.

5 years $69.21

132 51 Network Engineer - Senior BA/BS required, with equivalent work experience.

7 years $87.96

132 51 Network Operations Supervisor BA/BS required, with equivalent work experience.

5 years $84.07

132 51 Network Planning Analyst - Intermediate BA/BS required, with equivalent work experience.

5 years $55.42

132 51 Network Planning Analyst - Senior BA/BS required, with equivalent work experience.

7 years $88.34

132 51 Network Planning Manager BA/BS required, with equivalent work experience.

5-7 years $92.08

132 51 Network Systems Administrator BA/BS required, with equivalent work experience.

3-5 years $65.03

132 51 Network Systems Manager BA/BS required, with equivalent work experience.

\5-7 years $83.28

132 51 Network/Hardware Support Technician BA/BS required, with equivalent work experience.

3 years $60.86

132 51 Operations Manager - Data Communications BA/BS required, with equivalent work experience.

8 years $86.21

132 51 Operations Manager - Voice Communications BA/BS required, with equivalent work experience.

5-7 years $86.21

132 51 Operations Systems Manager BA/BS required, with equivalent work experience.

8 years $86.21

132 51 Operations/Network LAN Administrator BA/BS required, with equivalent work

5-7 years $79.81

132 51 Operations/Technical Support Analyst BA/BS required, with equivalent work experience.

3-5 years $63.24

132 51 Operations/Technical Support Manager BA/BS required, with equivalent work experience.

5-7 years $82.42

132 51 PC Products Analyst BA/BS required, with equivalent work experience.

3-5 years $60.93

132 51 PC Systems Specialist BA/BS required, with equivalent work experience.

3-5 years $64.92

132 51 PC/LAN Management Analyst - Intermediate BA/BS required, with equivalent work experience.

5 years $55.42

132 51 PC/LAN Management Analyst - Senior BA/BS required, with equivalent work experience.

7 years $88.34

132 51 Project Engineer BA/BS required, with equivalent work experience.

3-5 years $91.93

132 51 Project Manager - Senior BA/BS required, with equivalent work experience.

5-7 years $109.28

132 51 Quality Assurance Analyst - Intermediate BA/BS required, with equivalent work experience.

5-7 years $63.99

132 51 Quality Assurance Analyst - Senior BA/BS required, with equivalent work experience.

7-10 years $80.18

132 51 Quality Assurance Specialist BA/BS required, with equivalent work experience.

3-5 years $50.57

132 51 Security Coordinator BA/BS required, with equivalent work experience.

3-5 years $67.54

132 51 Site Manager BA/BS required, with equivalent work experience.

5 years $88.18

132 51 Software Architect BA/BS required, with equivalent work experience.

3-5 years $102.99

132 51 Software Developer - Intermediate BA/BS required, with equivalent work experience.

3-5 years $74.35

132 51 Software Developer - Senior BA/BS required, with equivalent work experience.

5-7 years $94.93

132 51 Software Systems Engineer - Intermediate BA/BS required, with equivalent work experience.

3-5 years $74.35

132 51 Software Systems Engineer - Senior BA/BS required, with equivalent work experience.

5-7 years $94.93

132 51 Strategic Planner BA/BS required, with equivalent work experience.

3-5 years $95.24

132 51 Systems Administrator - Intermediate BA/BS required, with equivalent work experience.

3-5 years $56.96

132 51 Systems Administrator - Senior BA/BS required, with equivalent work

5-7 years $73.03

132 51 Systems Analysis and Programming Director BA/BS required, with equivalent work experience.

5-7 years $94.93

132 51 Systems Engineer BA/BS required, with equivalent work experience.

5-7 years $73.04

132 51 Systems Management Technologist BA/BS required, with equivalent work experience.

5 years $72.36

132 51 Technical Editor BA/BS required, with equivalent work experience.

3-5 years $51.89

132 51 Technical Writer BA/BS required, with equivalent work experience.

3-5 years $64.14

132 51 Telecommunications Analyst/Technician BA/BS required, with equivalent work experience.

3 years $54.59

132 51 Telecommunications Engineer/Analyst -

Intermediate BA/BS required, with equivalent work experience.

3-5 years $68.68

132 51 Telecommunications Engineer/Analyst - Senior BA/BS required, with equivalent work experience.

5-7 years $87.31

132 51 Telecommunications Manager - Multiple

Incumbents BA/BS required, with equivalent work experience.

5 years $92.30

132 51 Telecommunications Manager - Single

Incumbent BA/BS required, with equivalent work experience.

5 years $92.30

132 51 Telecommunications Network Help Desk BA/BS required, with equivalent work experience.

3-5 years $43.09

132 51 Telecommunications Programmer/Systems

Analyst - Intermediate BA/BS required, with equivalent work experience.

3-5 years $68.68

132 51 Telecommunications Programmer/Systems

Analyst - Senior BA/BS required, with equivalent work experience.

3-5 years $91.20

132 51 Telecommunications Technician BA/BS required, with equivalent work experience.

3-5 years $54.59

132 51 Telecommunications/Communications

Integration Engineer BA/BS required, with equivalent work experience.

3-5 years $68.68

132 51 Test Engineer BA/BS required, with equivalent work experience.

3-5 years $72.52

132 51 UNIX Systems Administrator BA/BS required, with equivalent work experience.

3-5 years $65.23

132 51 Voice Communications Administrator BA/BS required, with equivalent work experience.

3-5 years $53.38

132 51 Voice Communications Manager - Planning &

Implementation BA/BS required, with equivalent work experience.

3-5 years $89.01

132 51 Voice Communications Technician BA/BS required, with equivalent work experience.

3-5 years $53.38

132 51 Web Content Administrator BA/BS required, with equivalent work experience.

3-5 years $61.59

132 51 Web Content Analyst BA/BS required, with equivalent work

3-5 years $64.28

132 51 Web Designer BA/BS required, with equivalent work experience.

3-5 years $70.22

132 51 Web Marketing Manager BA/BS required, with equivalent work experience.

3-5 years $76.07

132 51 Web Operations Manager BA/BS required, with equivalent work experience.

3-5 years $78.60

132 51 Web Project Manager BA/BS required, with equivalent work experience.

3-5 years $104.22

132 51 Web Security Administrator BA/BS required, with equivalent work experience.

3-5 years $88.80

132 51 Web Security Analyst BA/BS required, with equivalent work experience.

3-5 years $92.41

132 51 Web Software Developer BA/BS required, with equivalent work experience.

3-5 years $90.89

132 51 Web Technical Administrator BA/BS required, with equivalent work experience.

3-5 years $81.80

GSA’s Discount or Discount Range W/O IFF: 6.5%.

2. MAXIMUM ORDER: (All dollar amounts are exclusive of any discount for prompt payment.)

The Maximum Order value for the following Special Item Numbers is $10,000: Special Item Number 132-12 – Repair Parts/Spare Parts ONLY

Maximum Orders do not apply to Special Item Numbers 132-12 Maintenance and Repair Service (except for Repair Parts/Spare Parts)

The Maximum Order value for the following Special Item Numbers is $500,000:

Special Item Number 132-51 - Information Technology (IT) Professional Services

3. MINIMUM ORDER: The minimum dollar value of orders to be issued is $1,000.00.

4. GEOGRAPHIC SCOPE OF CONTRACT:

The geographic scope of contract is the 48 contiguous states and the District of Columbia.

Orders will be accepted for Alaska, Hawaii, and/or the Commonwealth of Puerto Rico. Orders for any overseas locations will not be accepted.

5. POINTS OF PRODUCTION:

LIST OF SERVICE AND DISTRIBUTION POINTS, AS APPLICABLE

Contractor has other authorized distribution points and any agents accepting and fulfilling orders under this Schedule for SINs 132 - 8, 132-12 and 132-51, including any combination thereof.

The authorized distribution points are listed on the following page.

Geographic Area Address of Supply and Service Point

Louisville, Kentucky

Definitive ISS 310 Evergreen Road, Suite 102 Louisville, KY 40243

Vandenberg AFB, California

Vandenberg AFB BLDG 8401 Rooms 154 and 152 Vandenberg AFB, CA 93434

Colorado Springs, Colorado

Colorado Springs, CO 80917

Tobyhanna Army Depot

11 HAP Arnold Boulevard Tobyhanna, PA 18466

6. DISCOUNTS:

Prices shown are NET Prices; Basic Discounts have been deducted.

7. QUANTITY DISCOUNTS: None offered.

8. PROMPT PAYMENT:

Net 30 days from receipt of invoice or date of acceptance, whichever is later.

9a. ORDERS PLACED AT OR BELOW THE MICRO-PURCHASE THRESHOLD.

Ordering offices can place orders at or below the micro-purchase threshold with any Federal Supply Schedule Contractor.

9b. ORDERS EXCEEDING THE MICRO-PURCHASE THRESHOLD BUT NOT

EXCEEDING THE MAXIMUM ORDER THRESHOLD.

Orders should be placed with the Schedule Contractor that can provide the supply or service that represents the best value. Before placing an order, ordering offices should consider reasonably available information about the supply or service offered under MAS contracts by using the “GSA Advantage!” on-line shopping service, or by reviewing the catalogs/pricelists of at least three Schedule Contractors and selecting the delivery and other options available under the schedule that meets the agency’s needs. In selecting the supply or service representing the best value, the ordering office may consider--

a. Special features of the supply or service that are required in effective program performance and that are not provided by a comparable supply or service;

10. Foreign Items: Not Applicable

11a. Time of Delivery:

The Contractor shall deliver to destination within the number of calendar days after receipt of order (ARO), as set forth below:

SPECIAL ITEM NUMBER DELIVERY (ARO)

132-8 As negotiated with ordering agency.

132-12 As negotiated with ordering agency.

132-51 As negotiated with ordering agency.

132-100 As negotiated with ordering agency.

11b. Expedited Delivery. Items in this pricelist may be available for expedited delivery.

Expedited Delivery is offered for all Special Item Numbers as negotiated between Contractor and Ordering Agency.

11c. Overnight and 2-day delivery offered for all Special Item Numbers as negotiated between Contractor and Ordering Agency.

11d. URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering agency, agencies are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering agency, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

12. FOB POINT(S) – Origin – Buyer pays shipping costs.

13a. Ordering Address Definitive Infotech Services & Solutions, LLC

310 Evergreen Road, Suite 102, Louisville, KY, 40243

13b. Ordering Procedures For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment address.

Definitive Infotech Services and Solutions, LLC

Attention: GSA Schedule Orders

310 Evergreen Road, Suite 102

Louisville, KY 40243

Voice: (502) 272-2333 Fax: (502) 272-2330

Payment by check:

Definitive Infotech Services and Solutions, LLC

Attention: Accounts Receivable

310 Evergreen Road, Suite 102

Voice: (502) 272-2333 Fax: (502) 272-2330

15. Warranty

The Contractor shall honor orders for maintenance for the duration of the contract period or a lessor period of time, for the equipment shown in the Pricelist (as specified by the OEM). The minimum order for monthly maintenance is $250.00. Maintenance service shall commence on a mutually agreed upon date, which will be written into the maintenance order. Maintenance orders shall not be made effective before the expiration of any applicable maintenance and parts guarantee/warranty period associated with the purchase of equipment. Orders for maintenance service shall not extend beyond the end of the contract period.

16. Export packing – Not Applicable

17. Terms and conditions of Government purchase card acceptance Government purchase cards will be acceptable for payment above the micro-purchase threshold.

18. Terms and conditions of rental, maintenance and repair

a. Placement of Orders. Agencies may use written orders, EDI orders, credit card orders, or BPAs, for ordering maintenance under this contract. The Contractor shall confirm orders within fifteen (15) calendar days from the date of receipt, except that confirmation of orders shall be considered automatic for renewals for maintenance (Special Item Number 132-12). Automatic acceptance of order renewals for maintenance service shall apply for machines, which may have been discontinued from use for temporary periods of time not longer than 120 calendar days. If the Contractor does not confirm the order prescribed by this paragraph, the order shall be considered to be confirmed by the Contractor.

b. Ordering Period and Minimums. The Contractor shall honor orders for maintenance for the duration of the contract period or a lessor period of time, for the equipment shown in the Pricelist. The minimum order for monthly maintenance is $250.00. Maintenance service shall commence on a mutually agreed upon date, which will be written into the maintenance order.

Maintenance orders shall not be made effective before the expiration of any applicable maintenance and parts guarantee/warranty period associated with the purchase of equipment.

Orders for maintenance service shall not extend beyond the end of the contract period.

c. Maintenance Discontinuance. Maintenance may be discontinued by the Government on thirty (30) calendar days written notice, or shorter notice when agreed to by the Contractor; such notice to become effective thirty (30) calendar days from the date on the notification. However, the Government may extend the original discontinuance date upon written notice to the Contractor, provided that such notice is furnished at least ten (10) calendar days prior to the original discontinuance date.

d. Annual Funding. When annually appropriated funds are cited on a maintenance order, the period of maintenance shall automatically expire on September 30th of the contract period, or at the end of the contract period, whichever occurs first. Renewal of a maintenance order citing the new appropriation shall be required, if maintenance is to continue during any remainder of the contract period.

e. Cross-year Funding Within Contract Period. Where an ordering office's specific appropriation authority provides for funds in excess of a 12 month, fiscal year period, the ordering office may place an order under this schedule contract for a period up to the expiration of the contract period, notwithstanding the intervening fiscal years.

f. Notification of Expiration. Ordering offices should notify the Contractor in writing thirty

(30) calendar days prior to the expiration of maintenance service, if maintenance is to be terminated at that time. Orders for continued maintenance will be required if maintenance is to be continued during the subsequent period.

REPAIR SERVICE AND REPAIR PARTS / SPARE PARTS ORDERS

a. Agencies may use written orders, EDI orders, credit card orders, blanket purchase agreements (BPAs), or small order procedures for ordering repair service and/or repair parts/spare parts under this contract. Orders for repair service shall not extend beyond the end of the contract period.

b. When repair service is ordered, only one chargeable repairman shall be dispatched to perform repair service, unless the ordering office agrees, in advance, that additional repair personnel are required to effect repairs.

LOSS OR DAMAGE

When the Contractor removes equipment to his establishment for repairs, the Contractor shall be responsible for any damage or loss, from the time the equipment is removed from the Government installation, until the equipment is returned to such installation.

SCOPE

a. The Contractor shall provide maintenance for all equipment listed herein, as requested by the Government agency during the contract term. Such maintenance will cover damage and repairs from normal use only. Damage from fire, liquids, droppage, or other external causes are not covered by the scope of this contract. Such repairs may be obtained outside the scope of this contract. Equipment must be completely operational and without defect prior to being placed under contract. Thirty (30) days advance written notice is required to delete equipment from contract. Repair service and repair parts/spare parts shall apply exclusively to the equipment types/models within the scope of this Information Technology Schedule.

b. Equipment placed under maintenance service shall be in good operating condition.

(1) In order to determine that the equipment is in good operating condition, the equipment shall be subject to inspection by the Contractor, without charge to the Government.

(2) Costs of any repairs performed for the purpose of placing the equipment in good operating condition shall be borne by the Contractor, if the equipment was under the Contractor's guarantee/warranty or maintenance responsibility prior to the effective date of the maintenance order.

(3) If the equipment was not under the Contractor's responsibility, the costs necessary to place the equipment in proper operating condition are to be borne by the Government, in accordance with the provisions of Special Item Number 132-12 and 132-51 (or outside the scope of this contract).

c) The Contractor is offering on-call maintenance services and installation services after warranty, and per-call maintenance and installation services after warranty.

d) There shall be no additional charges for replacement parts except when defective parts cannot be removed from the installation and returned to the Contractor for reasons of security.

RESPONSIBILITIES OF THE GOVERNMENT

a. Environment. The Government shall provide adequate working space, including telephone, heat, light, ventilation, electric current and outlets for use by the Contractor maintenance personnel. These facilities shall be within a reasonable distance of the equipment to be serviced and shall be provided at no charge to the Contractor.

b. Access. Subject to security regulations, the Government shall provide the Contractor access to perform maintenance service. If access cannot be provided due to security requirements, Government personnel shall escort Contractor personnel, or the Contractor shall have a reasonable period of time to provide personnel who can be granted access.

c. Operation Procedures. The Government will follow routine operator procedures as specified in OEM Operating Manuals applicable to each product.

d. Personnel Monitoring. At the request of the Contractor, the Government will provide a representative at the site during service by the Contractor personnel.

e. Government personnel shall not perform maintenance or attempt repairs to equipment while such equipment is under the purview of a maintenance order, unless agreed to in writing by the Contractor.

19. Terms and conditions of installation The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the United States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall receive less than the prevailing wage rates as determined by the Secretary of Labor.

The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services. For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract. However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis- Bacon Act apply.

The requisitioning activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-

Bacon Act. The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, deinstallation, and reinstallation services under SIN 132-8.

SECTION 508 COMPLIANCE.

If applicable, Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology (EIT) at the following: The EIT standard can be found at: www.Section508.gov/.

PRIME CONTRACTOR USE OF SCHEDULE CONTRACT.

Definitive Infotech Services & Solutions, LLC may accept orders from Government Prime Contractors who may use this Schedule after being authorized in writing by a Federal Agency in accordance with FAR 51.103. Orders placed by prime contractors under this provision shall include the following statement:

“This order is placed under the terms of Definitive ISS’s GSA Schedule GS-35F-0357M pursuant to written authorization dated (insert date), a copy of which is attached hereto.

Regardless of the terms and conditions contained on this order, the terms and conditions of contract GS-35F- 0357M shall be the only terms and conditions applicable to this transaction.”

SUBCONTRACTORS.

The Government acknowledges that the Contractor reserves the right to subcontract to third parties some of the services set forth in this contract.

20a. Terms and conditions for any other services.

As negotiated with ordering activity.

21. List of Service Points

Geographic Area Address of Supply and Service Point

Louisville, Kentucky

310 Evergreen Road, Suite 102

Vandenberg AFB, California

Vandenberg AFB BLDG 8401 Rooms 154 and 152 Vandenberg AFB, CA 93434

Colorado Springs, Colorado

Colorado Springs, CO 80917

Tobyhanna Army Depot

11 HAP Arnold Boulevard Tobyhanna, PA 18466

22. List of participating dealers

Cables to Go, Tripp Lite, APC Sales & Service (132-8 and 132-12)

Letters of supply have previously been incorporated into the contract.

23. Preventive Maintenance.

As negotiated with ordering agency.

24. Special Attributes – N/A

25. DUNS: 09-315-1145

26. CCR Registration

Contractor is registered in the Central Contractor Registration (CCR) database.