MAS - GMC TEK LLC - GS35F0303Y

Multiple Award Schedule (MAS)

Federal Supply Group: Professional Services

Contract Number: GS-35F-0303Y

For more information on ordering from Federal Supply Schedules go to the GSA

Schedules page at GSA.gov.

Contract Period: March 30, 2012 to March 29, 2027

Effective as of PS-0048 dated 09/24/2025

GMC TEK, LLC

8569 Sudley Road, Unit C Manassas, VA 20110

Komal Dharia, President E-mail: komal_dharia@gmctek.com Phone: 703-856-3310

FAX: 703-454-0620

Contractor’s internet address/web site where schedule information can be found: www.gmctek.com

Business size: Small Disadvantaged, Woman-Owned Business

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SIN 54151S - Information Technology Professional Services SIN 511210 – Software Publishers SIN OLM – Order Level Materials

GENERAL SERVICES ADMINISTRATION

Federal Supply Service Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The

INTERNET address for GSA Advantage!™ is: GSAAdvantage.gov.

mailto:komal_dharia@gmctek.com http://www.gmctek.com/

1b.

Title Description Requirements

Junior Programmer Functional Responsibility: Translate into computer codes that which the senior programmer and analyst have determined are appropriate tasks.

Minimum/General Experience: One (1) year of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires knowledge of available hardware, system software and input/output devices

Minimum Education: Bachelor's Degree or equal experience.

Resumes shall be provided to GSA Contracting Officer or user Agency upon request.

Programmer: Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies.

Minimum/General Experience: Five (5) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices Minimum Education: Bachelor's Degree or equal experience.

Senior Programmer Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies.

Minimum/General Experience: Five (5) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Minimum Education: Bachelor's Degree or equal experience

System Engineer Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, resolves network problems.

Minimum/General Experience: Three (3) years of technical experience which applies to local area networks, operating systems and troubleshooting for computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Minimum Education: Bachelor's Degree or equal experience

Network Engineer Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies.

Minimum/General Experience: Five (5) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Software Programmer Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies, resolves network problems.

Minimum/General Experience: Three (3) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Minimum Education: Bachelor's Degree or equal experience

Network Design

Specialist

Functional Responsibility: Guides users in formulating requirements, designing networks, analyzing network problems and conflicts, advises alternative approaches, conducts feasibility studies.

Minimum/General Experience: Six (6) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Systems Analyst Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies.

Minimum/General Experience: Five (5) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Minimum Education: Bachelor's Degree or equal experience.

Adaptive Equipment

Trainer

Functional Responsibility: Trains disabled end users in the use of and how to work with specialized devices enabling them to use standard computers.

Minimum/General Experience: 4 years of specific technical experience, which applies to IT, adaptive equipment (such as refreshable Braille displays, speech recognition software, speech output software, CCTV devices, screen magnifiers, specialized keyboards and software for the learning disabled) for disabled computer users. Requires competence and knowledge of available hardware, system software, input/output devices, and discrete devices relating to the specialized market of adaptive equipment.

Knowledge of Braille helpful.

Minimum Education: High School Diploma or GED or 5 years of experience in the adaptive equipment field

Administrative

Assistant

Functional Responsibility: Provides administrative support to a higher-level supervisor or manager. Supplies information, maintains files, schedules appointments, produces correspondence and otherwise relieves officials of minor administrative and business detail. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required.

Minimum/General Experience: 2 years of experience in general administrative duties.

Minimum Education: High School Diploma or GED.

Junior Programmer Functional Responsibility: Translate into computer codes that which the senior programmer and analyst have determined are appropriate tasks.

Minimum/General Experience: One (1) year of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires knowledge of available hardware, system software and input/output devices.

Minimum Education: Bachelor's Degree or equal experience.

Resumes shall be provided to GSA Contracting Officer or user

Agency upon request.

Programmer:

Functional Responsibility: Guides users in approaches, conducts feasibility studies.

Minimum/General Experience: Five (5) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices

Minimum Education: Bachelor's Degree or equal experience.

Senior Programmer Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies.

Minimum/General Experience: Five (5) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management

Network Engineer Functional Responsibility: Guides users in approaches, conducts feasibility studies.

Minimum/General Experience: Five (5) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Minimum Education: Bachelor's Degree or equal experience.

Software Programmer Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies, resolves network problems.

Minimum/General Experience: Three (3) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices

Minimum Education: Bachelor's Degree or equal experience

Network Design

Specialist

Functional Responsibility: Guides users in formulating requirements, designing networks, analyzing network problems and conflicts, advises alternative approaches, conducts feasibility studies.

Minimum/General Experience: Six (6) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Minimum Education: Bachelor's Degree or equal experience

Systems Analyst Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies.

Minimum/General Experience: Five (5) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management

Adaptive Equipment

Trainer

Functional Responsibility: Trains disabled end users in the use of and how to work with specialized devices enabling them to use standard computers.

Minimum/General Experience: 4 years of specific technical experience, which applies to IT, adaptive equipment (such as refreshable Braille displays, speech recognition software, speech output software, CCTV devices, screen magnifiers, specialized keyboards and software for the learning disabled) for disabled computer users. Requires competence and knowledge of available hardware, system software, input/output devices, and discrete devices relating to the specialized market of adaptive equipment. Knowledge of Braille helpful.

Minimum Education: High School Diploma or GED or 5 years of experience in the adaptive equipment field.

Administrative

Assistant

Functional Responsibility: Provides administrative support to a higher-level supervisor or manager. Supplies information, maintains files, schedules appointments, produces correspondence and otherwise relieves officials of minor administrative and business detail. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required.

Minimum/General Experience: 2 years of experience in general administrative duties.

Minimum Education: High School Diploma or GED.

IT Maintenance Technician

II

Functional Responsibility: Maintains, analyzes, troubleshoots, and repairs IT computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Knowledge of commonly used concepts, practices, and procedures for maintaining IT equipment. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required.

Minimum/General Experience: 2 years of experience maintaining IT equipment

Minimum Education: Associate's Degree in Engineering, Information Technology or the Sciences

IT Maintenance Technician

III

Functional Responsibility: Maintains, analyzes, troubleshoots, and repairs IT computer systems, hardware and computer peripherals.

Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Familiar with a variety of IT concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.

Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Minimum/General Experience: 4 years of experience maintaining IT equipment.

Minimum Education: Associate's Degree in Engineering, Information Technology or the Sciences.

Analyst Functional Responsibility: Reviews, analyzes, and evaluates information technology systems operations. Familiar with the concepts, practices, and procedures for analyzing IT systems.

Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision;

typically reports to a project leader or manager.

A certain degree of creativity and latitude is required.

Minimum/General Experience: 3 years of experience analyzing and evaluating information technology systems.

Minimum Education: Associate's Degree in Information

Technology, Liberal Arts or the Sciences.

Analyst, Junior Functional Responsibility: Reviews, analyzes, and evaluates information technology systems operations. Familiar with the concepts, practices, and procedures for analyzing IT systems.

Relies on instructions and pre-established guidelines to perform the functions of the job.

Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a project leader or manager.

Minimum/General Experience: 1 year of experience analyzing and evaluating information technology systems

Minimum Education: Associate's Degree in Information

Technology, Liberal Arts or the Sciences

Analyst, Senior Functional Responsibility: Reviews, analyzes, and evaluates information technology systems operations. Familiar with the concepts, practices, and procedures for analyzing IT systems.

Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. May report directly to a project lead or manager. A wide degree of creativity and latitude is expected.

Minimum/General Experience: 5 years of experience analyzing and evaluating information technology systems. Minimum

Education: Bachelor’s Degree in Information Technology, Liberal Arts or the Sciences.

Configuration Analyst Functional Responsibility: Analyzes computer and IT equipment configurations to enable devices to work together within a common operating environment.

Minimum/General Experience: 5 years of technical experience which applies to IT systems analysis and configurations of computer systems and devices. Requires competence in all phases of system configurations including network attachments, printers and other peripheral devices. Requires knowledge of available hardware, system software, input/output devices and their interaction with each other.

Minimum Education: High School Diploma or GED.

Engineer, Junior Functional Responsibility: Responsible for design, development, implementation, and analysis of IT products and systems.

Performs engineering design evaluations. May develop a range of products.

Recommends alterations to development and design to improve quality of products and/or procedures. Has knowledge of commonly used

IT concepts, practices, and procedures. Relies on instructions and pre- established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor or manager.

Minimum/General Experience: 1 year of engineering experience

Minimum Education: Bachelor's Degree in engineering.

Engineer Functional Responsibility: Responsible for design, development, implementation, and analysis of IT products and systems.

Performs engineering design evaluations. May develop a range of products.

Recommends alterations to development and design to improve quality of products and/or procedures. Familiar with a variety of the IT field's concepts, practices, and procedures.

Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. May report to an executive or a manager.

Minimum/General Experience: 5 years of engineering experience.

Minimum Education: Bachelor's Degree in engineering

Engineer, Senior Functional Responsibility: Provides expert consultation in one or more areas for the design, development and implementation of IT products and systems. Recognized as technical leader in area of expertise.

Recommends alterations and enhancements to improve quality of products and/or procedures.

Responsible for all internal activities and product development. Familiar with a variety of IT concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks.

Leads and directs the work of others. A wide degree of creativity and latitude is expected.

Typically reports to top management.

Minimum/General Experience: 10 years of engineering experience. License and certification may be required.

Minimum Education: Bachelor's Degree in engineering.

Help Desk/Telephone

Support

Functional Responsibility: Provides IT support to end users on a variety of issues. Identifies, researches, and resolves technical problems.

Responds to telephone calls, email and personnel requests for technical support. Tracks and monitors the problem to ensure a timely resolution. Has knowledge of commonly used IT concepts, practices, and procedures. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

Minimum/General Experience: 1 year of experience in help desk or telephone support.

Minimum Education: Associate's Degree in Information

Technology or Liberal Arts.

Installation

Technician, Junior

Functional Responsibility: Performs installations of IT equipment within a structured environment. Generally works under direct supervision of a senior Installation Technician.

Minimum/General Experience: 2 years of technical experience which applies to IT computer installations. Requires competence in system configuration, software installation and hardware installation. Also requires knowledge of hardware and software interoperability within local area networks.

Minimum Education: High School Diploma or GED.

Installation

Technician, Senior

Functional Responsibility: Performs installations of IT equipment within a structured environment. Generally works under general supervision and occasionally is responsible for others within the work group.

Minimum/General Experience: 5 years of technical experience which applies to IT computer installations. Requires competence in system configuration, software installation and hardware installation. Also requires knowledge of hardware and software interoperability within local area networks. Capable of directing the activities of other installers.

Minimum Education: High School Diploma or GED.

Logistician Functional Responsibility: Enhances product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory for a wide variety of products and services.

Familiar with a variety of IT concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.

Performs a variety of complicated tasks. May report to an executive or a manager. A wide degree of creativity and latitude is expected

Minimum/General Experience: 4 years of experience in logistics and resource allocation.

Minimum Education: Associate's Degree in Information

Technology, the Sciences or Liberal Arts.

Program Manager Functional Responsibility: Directs and oversees a program or contract’s operational policies, objectives, and initiatives. Familiar with a variety of IT concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.

Minimum/General Experience: 10 years of experience managing projects and programs in the IT arena.

Minimum Education: Bachelor's Degree in Information

Technology, the Sciences or Liberal Arts.

Project Manager Functional Responsibility: Manages small teams. Supports the activities of the IT

Program Manager. Oversees the daily project production activity and facilitates departmental workflow. Familiar with standard IT concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager

Minimum/General Experience: 2 years of experience managing projects in the IT arena.

Minimum Education: High School Diploma or GED.

Scheduler Functional Responsibility: Responsible for the planning and scheduling of IT materials and personnel resources through the production schedules. May coordinate with purchasing, production, and engineering. Familiar with standard IT concepts, practices, and procedures.

Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required.

Minimum/General Experience: 2 years of experience planning the schedules for IT related deployments of equipment Minimum

Education: High School Diploma or GED.

Scheduler, Senior Functional Responsibility: Responsible for the planning and scheduling of IT materials and personnel resources through the production schedules. May coordinate with purchasing, production, and engineering. Familiar with a variety of IT related concepts, practices, and procedures.

Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May direct and lead the work of others. Typically reports to a manager or head of a unit/department. A wide degree of creativity and latitude is expected.

Minimum/General Experience: 5 years of experience planning the schedules for IT related deployments of equipment.

Minimum Education: High School Diploma or GED

Subject Matter Expert Functional Responsibility: Supports programs and offers advise and counsel to organizations regarding subject matter.

Minimum/General Experience: 5 years of specific IT technical experience. In depth knowledge of the IT related topic with hands on experience. Wide ranging subject matter expertise with varied applications of the subject. Familiar with both operational and management IT practices. Familiar with hardware or software applications, management information systems or technology related use of resources including personnel and materials.

Minimum Education: Bachelor's Degree in Information

Technology, the Sciences or Liberal Arts.

Enterprise Architect

Support

Functional Responsibilities: Works closely with

Practice manager and Engagement Managers as the Microsoft Advocate and sole or shared

Technical lead to ensure development or analysis or deployment or solution remains on schedule and in line with the current capabilities and future directions of Microsoft products.

General Experience: Five to twenty years demonstrated performance in related technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems and applications design and implementation. This individual will have been formally trained by Microsoft in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training in infrastructure and/or development areas associated with Microsoft's products.

Education: Bachelors degree and Masters degree or industry equivalent experience.

• Work with customer and project team to develop and gain consensus on Vision Scope

• Contribute to review of customer tasks and development of

MCS strategic approaches

• Direct the activities of Principal Consultants, Senior Consultants, Consultants and Associate Consultants, and

Sub-Contractors

• Lead role in delivering technical presentations to customer • Participate in delivering technical presentations to customer staff

• Participate in design review of information systems

• Participate in project staffing decisions

• Participate in strategic planning sessions with MCS

Technical Project Manager and customer staff

• Perform REJ and TCO Analysis

Design, Development, and Deployment Flex Hours

Design, Development, and Deployment Flex

Hours

Additional support hours for Premier

Support Account Management, Support

Assistance, and Premier Designated Support

Engineer as necessary.

Enterprise

Engagement

Manager

Enterprise Engagement Manager

Functional Responsibilities: Lead Microsoft business contact for customers, and also coordinates and schedules project resources to ensure development or analysis or deployment remains on schedule and in line with the current capabilities and future directions of Microsoft products.

General Experience: Five to fifteen years demonstrated performance in related technology and business management.

Experienced in business development and managing projects involving such complex networks, cross- platform integration and large-scale, complex systems design and implementation. This individual will have been formally trained by Microsoft in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training in infrastructure and/or development areas associated with Microsoft's products.

Education: Bachelor's or Masters degree or industry equivalent experience.

• Coordinate development and delivery of MCS proposals and project deliverables in response to customer tasking requirements

• Work with customer and project team to develop and gain consensus on Vision Scope

• Direct the activities of Principal Consultants, Senior

Consultants, Consultants and Associate Consultants, and Sub-

Contractors

• Makes project scheduling decisions

• Participate in project staffing decisions

• Participate in strategic planning sessions with MCS

Technical Project Manager and customer staff

• Provide key personal link to Senior Executive

Microsoft staff including feedback of customerissues

Enterprise

Deployment

Strategist

Enterprise Deployment Strategist

Functional Responsibilities: Works closely with

Practice manager and Engagement Managers as the Microsoft Advocate and sole or shared

Technical lead to ensure development or analysis or deployment or solution remains on schedule and in line with the current capabilities and future directions of Microsoft products.

General Experience: Five to twenty years demonstrated performance in related technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems and applications design and implementation. This individual will have been formally trained by Microsoft in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training in infrastructure and/or development areas associated with Microsoft's products.

Education: Bachelors degree and Masters degree or industry equivalent experience.

• Work with customer and project team to develop and gain consensus on Vision Scope

• Contribute to review of customer tasks and development of

MCS strategic approaches

• Direct the activities of Principal Consultants, Senior

Consultants, Consultants and Associate Consultants, and Sub-

Contractors

• Lead role in delivering technical presentations to customer • Participate in delivering technical presentations to customer staff

• Participate in design review of information systems

• Participate in project staffing decisions

• Participate in strategic planning sessions with MCS Technical Project Manager and customer staff

• Perform REJ and TCO Analysis

• Provide key personal link to Microsoft technology groups

Enterprise Support Enterprise Support Consultant (ESC) General Experience: Five plus years demonstrated performance in related technology. Experienced in topics such as complex networks, messaging, cross-platform integration and large-scale, complex systems design and implementation. Microsoft will have formally trained this individual in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training associated with Microsoft's products.

Education: Bachelor's degree or industry equivalent experience.

• Analyze technical requirements and develop effective technical solutions

• Assist in conceiving architectural designs

• Assist in delivering technical presentations to customer staff • Assist in the implementation of large systems including methodology, design approaches, and architectural and engineering considerations.

• Design and write code as required for selected customer systems or

• Assist in infrastructure design and deployment activities • Develop documentation on selected customer systems and objectives

• Meet/interview customer to capturespecific requirements in concise format

• Perform in the role of Enterprise or Partner Strategy Consultant

Consultant (ESC)

Functional Responsibilities: Works closely with Project manager as the Microsoft Advocate and sole or shared Technical lead to ensure development or analysis or deployment remains on schedule and in line with the current capabilities and future directions of Microsoft products.

Enterprise Task

Manager:

Functional Responsibilities: Lead Microsoft business contact for customers, and also coordinates and schedules project resources to ensure development or analysis or deployment remains on schedule and in line with the current capabilities and future directions of Microsoft products.

General Experience: Five to fifteen years demonstrated performance in related technology and project management.

Experienced in business development and managing projects involving such complex networks, cross-platform integration and large-scale, complex systems design and implementation. This individual will have been formally trained by Microsoft in one or more of the following areas: Microsoft Solutions Framework, product futures, and relevant Certified Training in infrastructure and/or development areas associated with Microsoft's products.

Education: Bachelor's or Masters degree or industry equivalent experience

• Responsible for planning, executing, and controlling: Scope of project work, work objectives, and deliverables, development of duration estimates and schedule, development of cost estimates, performance management of scope, schedule, resources and cost, project infrastructure to support communications and information needs, use and reuse of Intellectual Capital, support practice management in benchmarking and lessons learned to identify best practice and process improvements, continuous management of risk and quality to meet/exceed conditions of satisfaction, thought leader in project management in one or more key lifecycle segments:

opportunity, delivery or operations, strong people management skills to direct virtual teams

Premier Support Services

- Designated Support

Engineer (DSE)

• Minimum 200 hours of DSE for a single named product for proactive and problem resolution services

• Additional DSE beyond the 200 hour minimum

• Minimum 100 hours of CRM or GP DSE for Dynamics named products for proactive and problem resolution services

• Additional CRM or GP DSE beyond the

100 hour minimum

• Rapid On Site Support (ROSS) Engineer

• Non-Hostile zone deployed DSE hour

• Hostile zone deployed DSE

• Minimum 800 OCONUS-based DSE hours (European Theater only)

• Additional OCONUS-based DSE hour beyond the 800 hour minimum (European Theater only)

Premier Support

Services Flex Hours

Premier Support Services Flex Hours

Additional support hours for Premier

Support Account Management, Support

Assistance, and Premier Designated Support

Engineer as necessary.

Installation

Technician, Junior

Functional Responsibility: Performs installations of

IT equipment within a structured environment.

Generally works under direct supervision of a senior Installation Technician.

Minimum/General Experience: 2 years of technical experience which applies to IT computer installations. Requires competence in system configuration, software installation and hardware installation. Also requires knowledge of hardware and software interoperability within local area networks.

Minimum Education: High School Diploma or GED.

Installation

Technician, Senior

Functional Responsibility: Performs installations of IT equipment within a structured environment. Generally works under general supervision and occasionally is responsible for others within the work group.

Minimum/General Experience: 5 years of technical experience which applies to IT computer installations. Requires competence in system configuration, software installation and hardware installation. Also requires knowledge of hardware and software interoperability within local area networks. Capable of directing the activities of other installers

Minimum Education: High School Diploma or GED.

Logistician Functional Responsibility: Enhances product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory for a wide variety of products and services.

Familiar with a variety of IT concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.

Performs a variety of complicated tasks. May report to an executive or a manager. A wide degree of creativity and latitude is expected.

Minimum/General Experience: 4 years of experience in logistics and resource allocation.

Minimum Education: Bachelor Degree in Information

Technology, the Sciences or Liberal Arts.

Program Manager Functional Responsibility: Directs and oversees a program or contract’s operational policies, objectives, and initiatives. Familiar with a variety of IT concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks.

Leads and directs the work of others. A wide degree of creativity and latitude is expected.

Typically reports to top management.

Minimum/General Experience: 10 years of experience managing projects and programs in the IT arena.

Minimum Education: Bachelor's Degree in Information

Technology, the Sciences or Liberal Arts

Project Manager Functional Responsibility: Manages small teams. Supports the activities of the IT

Program Manager. Oversees the daily project production activity and facilitates departmental workflow. Familiar with standard IT concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager.

Minimum/General Experience: 2 years of experience managing projects in the IT arena.

Minimum Education: Bachelor Degree.

Support Account Management (SAM and Support Assistance (SA)

Support Account Management (SAM and

Support Assistance (SA) hours $/Hour

Management (SAM and Support Assistance (SA) Non-Hostile zone

Support Account Management (SAM and

Support Assistance (SA) Non-Hostile zone

Deployed SAM Hours*² $/Hour

Management SAM and Support Assistance SA Hostile zone Deployed SAM Hrs

Support Account Management (SAM and

Support Assistance (SA) Hostile zone Deployed

SAM Hours *² $/Hour

Designated Support Engineer (DSE) (aka Premier Field Engineer)

Designated Support Engineer (DSE) (aka

Premier Field Engineer) Rapid On Site Support

(ROSS) Engineer

Field Engineer) Non-Hostile zone

Designated Support Engineer (DSE) (aka Premier

Field Engineer) Non-Hostile zone deployed DSE hour *² $/Hour

Field Engineer) Hostile zone

Designated Support Engineer (DSE) (aka

Premier Field Engineer)Hostile zone deployed

DSE *² $/Hour

Problem Resolution Support

(PRS)

Problem Resolution Support (PRS) hour

$/Hour

Problem Resolution Support (PRS) US National

Problem Resolution Support (PRS) US

National PRS hour *³ $/Hour

Consulting Services ICS Labor Category Architecural

Consulting Services ICS Labor Category

Architecural Consultant $/Hour

Labor Category Principal

Consulting Services ICS Labor Category Principal

Consultant $/Hour

Labor Category General Manager

General Manager $/Hour

Labor Category Practice Manager

Practice Manager $/Hour

Labor Category Engagement Manager

Engagement Manager $/Hour

Labor Category Project Manager

Project Manager $/Hour

Labor Category Senior Consultant

Consulting Services ICS Labor Category Senior

Labor Category Associate Consultant

Consulting Services ICS Labor Category Associate

ICS PARTNER RATES

Technician V

ICS PARTNER RATES Technician V $/Hour

ICS PARTNER RATES

Technician IV

ICS PARTNER RATES Technician IV $/Hour

ICS PARTNER RATES

Technician III

ICS PARTNER RATES Technician III $/Hour

ICS PARTNER RATES

Technician II

ICS PARTNER RATES Technician II $/Hour

ICS PARTNER RATES

Technician I

ICS PARTNER RATES Technician I $/Hour

ICS PARTNER

RATESTechnician

ICS PARTNER RATESTechnician $/Hour

ICS PARTNER RATES

Associate Technician

ICS PARTNER RATES Associate

Technician $/Hour

2. Maximum order.

SIN 54151S: $500,000

SIN 511210: $500,000

SIN OLM: $250,000

3. Minimum order. $100.00

4. Geographic coverage (delivery area). 48 States, the District of Columbia, and Puerto Rico.

5. Point(s) of production: N/A

6. Discount from list prices or statement of net price. Net prices set forth above.

7. Quantity discounts. None

8. Prompt payment terms. 1% - 20 days, Net 30.

9. Foreign items (list items by country of origin). None.

10a. Time of delivery. (Contractor insert number of days.) As negotiated with ordering agency and the contractor.

10b. Expedited Delivery. As negotiated with ordering agency and the contractor.

10c. Overnight and 2-day delivery. As negotiated with ordering agency and the contractor.

10d. Urgent Requirements. As negotiated with ordering agency and the contractor.

11. F.O.B. point(s). Destination.

12a. Ordering address.

Manassas, VA 20110

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address.

Manassas, VA 20110

14. Warranty provision. None.

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/. www.gmctek.com

23. Unique Entity Identifier (UEI) – PK59JVQEPPL9

24. Contractor is registered in the SAM database. Current and valid.

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Professional Services Schedule (PSS)Schedule and all services provided. While no specific labor categories have been identified as being subject to

SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29

CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable

WD number. Failure to do so may result in cancellation of the contract.

http://www.section508.gov/ http://www.gmctek.com/