MAS - Webfirst, LLC - GS35F0277X

GSA Contract GS-35F-0277X WebFirst, Inc., 3750 University Blvd W, Ste 100, Kensington, MD 20895 Contract Period: Mar. 8, 2016 – Mar. 9, 2026 Telephone: 301-670-1690 x295

General Services Administration

Federal Supply Service Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is:

GSAAdvantage.gov

Multiple Award Schedule Federal Supply Group: Information Technology

FSC/PSC Code: DA01

Contract # GS-35F-0277X For more information on ordering from Federal Supply Schedules click on the FSS

Schedules button at fss.gsa.gov

Contract Period: March 8, 2016 – March 9, 2026 (Pricelist current through Mod #PS-0025, dated 3/6/19)

(Contract Current through Modification PS-0055, dated 3/22/24)

WebFirst, Inc.

3750 University Blvd W, Suite 100 Kensington, MD 20895-2136

Telephone: 301-670-1690 x295 Fax: 301-768-4109 www.webfirst.com

E-mail: billing@webfirst.com Ordering Contact: Kassidy Driskell

Business Size: Small Disadvantaged

GSA Contract GS-35F-0277X WebFirst, Inc., 3750 University Blvd W, Ste 100, Kensington, MD 20895 Contract Period: Mar. 8, 2016 – Mar. 9, 2026 Telephone: 301-670-1690 x295

CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Numbers (SINs):

SIN: 54151S, 54151SSTLOC, 5415SRC - Information Technology Professional Services SIN: OLM - Order-Level Materials

1b. Lowest Price Item and Model: Not Applicable

2. Maximum Order: $500,000/Order

3. Minimum Order: $100

4. Geographic Coverage (delivery area): 48 States and DC

5. Point(s) of Production (city, county, state): Not Applicable

6. Basic Discount: Prices shown herein are net, discounts deducted.

7. Quantity/Volume Discount: None

8. Prompt Payment Terms: 1% Net 20 days

9. Foreign Items (list by country of origin): None

10a. Time of Delivery: As negotiated at the task order level.

10b. Expedited Delivery: As negotiated at the task order level.

10c. Overnight and 2-day Delivery: As negotiated at the task order level.

10d. Urgent Requirements: As negotiated at the task order level.

11. F.O.B. points(s): Destination

12a. Ordering Address(es): WebFirst, Inc.

3750 University Blvd W, Suite 100 Kensington, MD 20895-2136

12b. Ordering Procedures: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment Address(es): WebFirst, Inc.

3750 University Blvd W, Suite 100 Kensington, MD 20895-2136

14. Warranty Provision: N/A - Services

15. Export Packaging Charges (if applicable): Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable): Not Applicable

17. Terms and conditions of installation, (if applicable): Not Applicable

18a. Terms and conditions of repair parts (if applicable): Not Applicable 18b. Terms and conditions of for any other services (if applicable): Not Applicable

GSA Contract GS-35F-0277X WebFirst, Inc., 3750 University Blvd W, Ste 100, Kensington, MD 20895 Contract Period: Mar. 8, 2016 – Mar. 9, 2026 Telephone: 301-670-1690 x295

19. List of service and distribution points (if applicable): Not Applicable

20. List of participating dealers (if applicable): Not Applicable

21. Preventive maintenance (if applicable): Not Applicable

22a. Special Environmental Attributes: None 22b. Section 508 Compliance: Not Applicable

23. UEI Number: UUEAB3AXMY59

24. System for Award Management (SAM) Completed: Yes

GSA Contract GS-35F-0277X WebFirst, Inc., 3750 University Blvd W, Ste 100, Kensington, MD 20895 Contract Period: Mar. 8, 2016 – Mar. 9, 2026 Telephone: 301-670-1690 x295

WebFirst, Inc., is a leading provider of web and mobile application solutions for federal and enterprise clients. Area of Expertise Includes: Customer Experience (CX), UX/UI Design, Usability/Accessibility, Content Strategy, Data Management and Visualization, Content Management Systems (e.g. Drupal and WordPress), Emerging Technologies (AI/ML) and DevSecOps. We offer an experienced, multi-disciplinary team of web/mobile developers, CX/UX designers, subject matter experts, usability specialists, DBAs, and DevOps Engineers. WebFirst has extensive experience with large enterprise .gov websites. Learn more about the WebFirst difference via our case studies:

http://www.webfirst.com/gov.

Labor Category Descriptions

Applications System Analyst Minimum/General Experience: 2 years progressively responsible experience in information applications including 1 year of programming or applications analysis experience.

Functional Responsibility: Gathers business requirements, produces system requirements, conducts functional and integration testing, and triages problems reported from the User Acceptance Test environment or production. Analyzes complex results, proposes solutions and/or recommendations. Also, may build and configure or modify applications using existing application tools.

Minimum Education: Bachelor’s degree in Computer Science, Engineering, Mathematics, related field, or High School diploma with 5 years’ experience.

Business Analyst Lead Minimum/General Experience: 5+ years of experience leading teams in and/or building user stories and requirements for software applications.

Functional Responsibility: Leads BA teams and provides thought leadership in the development of user stories, requirements, and documentation for client websites and mobile projects. Leads the process of creating user stories with acceptance criteria, manages project backlog, and employes Agile processes, particularly in front-end prototyping.

Leads the team in the analysis of existing and potential requirements, suggests enhancements to content and its presentation, and creates diagrams, charts, and graphs to enhance site usability. Utilizes tools such as Jira and other ticketing systems essential in project workflow, including tasks related to web content migration and management implementation projects. Involved in functional and regression testing, as well as facilitating user acceptance testing.

Minimum Education: High school diploma or equivalent experience is required. Bachelor’s degree in a related field or equivalent experience is required.

Business Analyst Minimum/General Experience: 3-5 years of experience building user stories and requirements for software applications.

Functional Responsibility: Analyzes existing and potential requirements, suggests enhancements to content and its presentation, and creates diagrams, charts, and graphs to enhance site usability. Utilizes tools such as Jira and other ticketing systems essential in project workflow, including tasks related to web content migration and management implementation projects. Involved in functional and regression testing, as well as facilitating user acceptance testing.

Minimum Education: High school diploma or equivalent experience is required. Bachelor’s degree in a related field or equivalent experience is required.

Business Analyst, Junior Minimum/General Experience: 1-3 years of experience building user stories and requirements for software applications.

Functional Responsibility: Analyzes existing and potential requirements, suggests enhancements to content and its presentation, and creates diagrams, charts, and graphs to enhance site usability. Utilizes tools such as Jira and other http://www.webfirst.com/gov

GSA Contract GS-35F-0277X WebFirst, Inc., 3750 University Blvd W, Ste 100, Kensington, MD 20895 Contract Period: Mar. 8, 2016 – Mar. 9, 2026 Telephone: 301-670-1690 x295 ticketing systems essential in project workflow, including tasks related to web content migration and management implementation projects. Involved in functional and regression testing, as well as facilitating user acceptance testing.

Minimum Education: High school diploma or equivalent experience is required. Bachelor’s degree in a related field or equivalent experience is required

Content Strategist Lead Minimum/General Experience: 5+ years of experience leading and/or working within content strategy teams, developing content strategy for websites, mobile sites, or other content rich applications.

Functional Responsibility: Leads development and execution of a content strategy that aligns with the client's strategic goals. Establishes governance guidelines to maintain content best practices and standards across multiple websites, creating an editorial style guide for all digital assets, and implementing a publishing review cycle and governance framework for consistency and adherence to guidelines. Collaborates closely with the CX lead and UX researcher, gaining insights into user behaviors and identifies new opportunities for engagement. Serves as a champion of customer empathy and customer-centered content design. Embeds this approach into the digital team's design culture. Supports and guides writers in creating impactful content that educates, motivates, and empowers users, while also educating and empowering subject matter experts to contribute customer-centered content.

Minimum Education: High school diploma or equivalent experience is required. Bachelor’s degree in a related field or equivalent experience is required.

Content Strategist Minimum/General Experience: 3-5 years of experience working within content strategy teams, developing content strategy for websites, mobile sites, or other content rich applications.

Functional Responsibility: Establishes governance guidelines to maintain content best practices and standards across multiple websites, creating an editorial style guide for all digital assets, and implementing a publishing review cycle and governance framework for consistency and adherence to guidelines. Collaborates closely with the CX lead and UX researcher, gaining insights into user behaviors and identifies new opportunities for engagement. Serves as a champion of customer empathy and customer-centered content design. Embeds this approach into the digital team's design culture. Supports and guides writers in creating impactful content that educates, motivates, and empowers users, while also educating and empowering subject matter experts to contribute customer-centered content team.

Minimum Education: High school diploma or equivalent experience is required. Bachelor’s degree in a related field or equivalent experience is required.

Content Strategist, Junior Minimum/General Experience: 1-3 years of experience working within content strategy teams, developing content strategy for websites, mobile sites, or other content rich applications.

Functional Responsibility: Establishes governance guidelines to maintain content best practices and standards across multiple websites, creating an editorial style guide for all digital assets, and implementing a publishing review cycle and governance framework for consistency and adherence to guidelines. Collaborates closely with the CX lead and UX researcher, gaining insights into user behaviors and identifies new opportunities for engagement. Serves as a champion of customer empathy and customer-centered content design. Embeds this approach into the digital team's design culture. Supports and guides writers in creating impactful content that educates, motivates, and empowers users, while also educating and empowering subject matter experts to contribute customer-centered content.

Minimum Education: High school diploma or equivalent experience is required. Bachelor’s degree in a related field or equivalent experience is required.

Data Architect, Senior Minimum/General Experience: 12 years of experience in massively parallel processing (MPP) databases, big data analytics and scalable analytical database (e.g., Greenplum, SQL Server analysis server, SAS) design including 8 years of specialized experience in advanced database design; data warehousing; and Extract, Transform, and Load (ETL) processes.

Functional Responsibility: Performs the design and implementation of data warehouses. Demonstrates in depth knowledge of loading, querying, and configuration techniques. Responsible for teaching the internal project team how to optimize the logical and physical database design. Works with the project team to determine the best distribution and partitioning techniques. May be responsible for resource allocation and workload management, external tables, and how to optimize them within analytical databases.

Minimum Education: Bachelor’s degree in Computer Science, Engineering, Mathematics, Business or Management;

or related field is required. Master’s degree is preferred. Master’s degree is equivalent to, and accounts for, 2 years of relevant experience. A technical certification in analytical databases (e.g., SQL server analysis server, Greenplum, SAS) is required.

GSA Contract GS-35F-0277X WebFirst, Inc., 3750 University Blvd W, Ste 100, Kensington, MD 20895 Contract Period: Mar. 8, 2016 – Mar. 9, 2026 Telephone: 301-670-1690 x295

Database Administrator Minimum/General Experience: 4 years’ experience database administration. Knowledge and experience with Microsoft SQL Server is preferred.

Functional Responsibility: Applies technical expertise to support the development of the technology architecture and the system solution. Provides highly technical expertise in the use of DBMS. Analyzes, evaluates, and recommends available DBMS products to support validated user requirements. Defines file organization, indexing methods, and security procedures for specific user applications.

Minimum Education: High school diploma + experience is required. Bachelor’s degree in Computer Science, Engineering, Mathematics, related field is preferred.

Database Administrator, Senior Minimum/General Experience: 6 years’ experience of database administration. Knowledge and experience with Microsoft SQL Server is preferred.

Functional Responsibility: Applies technical expertise to support the development of the technology architecture and the system solution. Works under minimal supervision of managers, leads junior consultants in resolving routine problems, and can solve non-routine problems. Manages the development of data base projects. Plans and budgets staff and data base resources. When necessary, reallocates resources to maximize benefits. Prepares and delivers presentations on data base management systems concepts. Provides daily supervision and direction to support staff.

Minimum Education: Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field is required.

Database Administrator, Lead Minimum/General Experience: 10 years of experience in database administration including 8 years of specialized experience administering complex databases is required. Experience with massively parallel processing (MPP) databases, big data analytics, and scalable analytical databases is preferred.

Functional Responsibility: Applies technical expertise to support the development of the technology architecture and the system solution with respect to massively parallel processing (MPP) databases, big data analytics, and scalable analytical databases. Works under minimal supervision of managers and leads junior and mid-level consultants in resolving complex problems with MPP databases and big data. Manages the development of data base projects. Plans and budgets staff and data base resources. When necessary, reallocates resources to maximize benefits. Prepares and delivers presentations on data base management systems concepts. Provides daily supervision and direction to support staff.

Minimum Education: Bachelor’s degree in Computer Science, Engineering, Mathematics, Business or Management or related field is required. Master’s degree is preferred. Master’s degree is equivalent to, and accounts for, 2 years relevant experience. Certification in analytical databases (e.g. ITL, MCSE: Business Intelligence, Greenplum, SAS) is required.

DevSecOps Engineer Minimum/General Experience: 3-5 years of experience with Operations and Security using DevOps. Will have experience and capabilities in analytical and automation skills in order to deliver digital products. Will have experience building and deploying distributed applications and big data pipelines in the cloud. Engineer will be working with GCP and AWS. Example Technologies include: Jenkins, Groovy scripting, Shell scripting, Terraform, Ansible. Ability and experience working in a multi-disciplinary team with platform architects, tech leads, data scientists, data engineers, and subject matter experts Functional Responsibility: Design, implement and monitor enterprise-grade secure fault-tolerant infrastructure;

Define and evolve Build & Release best practice by working within teams and educating the other stakeholder teams.

Ensure continuous availability of various DevOps tools supporting SCM & Release Management including Source Control, Containerization, Continuous Integration, & Change Management. (examples: Jenkins, Docker, JIRA, SonarQube, Terraform, Google Cloud CLI). Work with cross-functional co-located teams in design, development and implementation of enterprise scalable features related to enabling higher developer productivity, environment monitoring and self-healing, and facilitate autonomous delivery teams; Build infrastructure automation tools and frameworks leveraging Docker, Kubernetes; Will operate as a technical expert on DevOps infrastructure projects pertaining to Containerization, systems management, design and architecture. Perform performance analysis and optimization, monitoring and problem resolution, upgrade planning and execution, and process creation and documentation. integrate newly developed and existing applications into private, public and hybrid cloud environments;

Automate deployment pipelines in a scalable, secure and reliable manner. Familiarity with Federal security (FISMA, FedRAMP) and federal best practices.

Minimum Education: Bachelor’s degree or Master's Degree in Computer Science, Engineering, Mathematics, Business or Management; or in related field. or High school Plus 5+ years of work experience.

GSA Contract GS-35F-0277X WebFirst, Inc., 3750 University Blvd W, Ste 100, Kensington, MD 20895 Contract Period: Mar. 8, 2016 – Mar. 9, 2026 Telephone: 301-670-1690 x295

DevSecOps Engineer, Junior Minimum/General Experience: 1-2 years of experience with Operations and Security using DevOps. Will have experience and capabilities in analytical and automation skills in order to deliver digital products. Will have experience building and deploying distributed applications and big data pipelines in the cloud. Engineer will be working with GCP and AWS. Example Technologies include: Jenkins, Groovy scripting, Shell scripting, Terraform, Ansible. Ability and experience working in a multi-disciplinary team with platform architects, tech leads, data scientists, data engineers, and subject matter experts Functional Responsibility: Design, implement and monitor enterprise-grade secure fault-tolerant infrastructure;

Define and evolve Build & Release best practice by working within teams and educating the other stakeholder teams.

Ensure continuous availability of various DevOps tools supporting SCM & Release Management including Source Control, Containerization, Continuous Integration, & Change Management. (examples: Jenkins, Docker, JIRA, SonarQube, Terraform, Google Cloud CLI). Work with cross-functional co-located teams in design, development and implementation of enterprise scalable features related to enabling higher developer productivity, environment monitoring and self-healing, and facilitate autonomous delivery teams; Build infrastructure automation tools and frameworks leveraging Docker, Kubernetes; Will operate as a technical expert on DevOps infrastructure projects pertaining to Containerization, systems management, design and architecture. Perform performance analysis and optimization, monitoring and problem resolution, upgrade planning and execution, and process creation and documentation. integrate newly developed and existing applications into private, public and hybrid cloud environments;

automate deployment pipelines in a scalable, secure and reliable manner. Familiarity with Federal security (FISMA, FedRAMP) and federal best practices.

Minimum Education: Bachelor’s degree or Master's Degree in Computer Science, Engineering, Mathematics, Business or Management; or in related field. or High school Plus 3+ years of work experience.

DevSecOps Engineer, Senior Minimum/General Experience: 5-8 years of experience with Operations and Security using DevOps. Will have experience and capabilities in analytical and automation skills in order to deliver digital products. Will have experience building and deploying distributed applications and big data pipelines in the cloud. Engineer will be working with GCP and AWS. Example Technologies include: Jenkins, Groovy scripting, Shell scripting, Terraform, Ansible. Ability and experience working in a multi-disciplinary team with platform architects, tech leads, data scientists, data engineers, and subject matter experts.

Functional Responsibility: Design, implement and monitor enterprise-grade secure fault-tolerant infrastructure;

Define and evolve Build & Release best practice by working within teams and educating the other stakeholder teams.

Ensure continuous availability of various DevOps tools supporting SCM & Release Management including Source Control, Containerization, Continuous Integration, & Change Management. (examples: Jenkins, Docker, JIRA, SonarQube, Terraform, Google Cloud CLI). Work with cross-functional co-located teams in design, development and implementation of enterprise scalable features related to enabling higher developer productivity, environment monitoring and self-healing, and facilitate autonomous delivery teams; Build infrastructure automation tools and frameworks leveraging Docker, Kubernetes; Will operate as a technical expert on DevOps infrastructure projects pertaining to Containerization, systems management, design and architecture. Perform performance analysis and optimization, monitoring and problem resolution, upgrade planning and execution, and process creation and documentation. integrate newly developed and existing applications into private, public and hybrid cloud environments;

Automate deployment pipelines in a scalable, secure and reliable manner. Familiarity with Federal security (FISMA, FedRAMP) and federal best practices.

Minimum Education: Bachelor’s degree or Master's Degree in Computer Science, Engineering, Mathematics, Business or Management; or in related field. or High school Plus 5+ years of work experience.

DevSecOps Engineer Lead Minimum/General Experience: 8+ years (including 1-2 years of team lead) of experience with Operations and Security using DevOps. Will have experience and capabilities in analytical and automation skills in order to deliver digital products. Will have experience building and deploying distributed applications and big data pipelines in the cloud.

Engineer will be working with GCP and AWS. Example Technologies include: Jenkins, Groovy scripting, Shell scripting, Terraform, Ansible. Ability and experience working in a multi-disciplinary team with platform architects, tech leads, data scientists, data engineers, and subject matter experts.

Functional Responsibility: Design, implement and monitor enterprise-grade secure fault-tolerant infrastructure;

Define and evolve Build & Release best practice by working within teams and educating the other stakeholder teams.

Ensure continuous availability of various DevOps tools supporting SCM & Release Management including Source Control, Containerization, Continuous Integration, & Change Management. (examples: Jenkins, Docker, JIRA, SonarQube, Terraform, Google Cloud CLI). Work with cross-functional co-located teams in design, development and implementation of enterprise scalable features related to enabling higher developer productivity, environment monitoring and self-healing, and facilitate autonomous delivery teams; Build infrastructure automation tools and

GSA Contract GS-35F-0277X WebFirst, Inc., 3750 University Blvd W, Ste 100, Kensington, MD 20895 Contract Period: Mar. 8, 2016 – Mar. 9, 2026 Telephone: 301-670-1690 x295 frameworks leveraging Docker, Kubernetes; Will operate as a technical expert on DevOps infrastructure projects pertaining to Containerization, systems management, design and architecture. Perform performance analysis and optimization, monitoring and problem resolution, upgrade planning and execution, and process creation and documentation. integrate newly developed and existing applications into private, public and hybrid cloud environments;

Automate deployment pipelines in a scalable, secure and reliable manner. Familiarity with Federal security (FISMA, FedRAMP) and federal best practices.

Minimum Education: Bachelor’s degree or Master's Degree in Computer Science, Engineering, Mathematics, Business or Management; or in related field. or High school Plus 7+ years of work experience.

Front End Developer, Senior Minimum/General Experience: 5+ years of experience coding front end interfaces for software applications.

Experience working with developers; designing and maintaining complex front end web architectures.

Functional Responsibility: Works with feature team to develop rapid prototypes, coding/theming front ends, mocking up UI components either as proof of concept or to assist in requirements identification. Significant experience with W3C, USWDS, IDEA Act and Section 508 requirements. Possesses the ability to produce visual designs as well.

Experienced in technologies such as: Javascript-based frameworks, Mobile Frameworks, Design Patterns, Theming, latest versions of HTML/CSS, and design and wireframing tools such as Adobe Creative, Figma, Axure, etc. Works with backend developers to define, maintain, implement, and enforce style guides, standards, code, and best practices for front end coding.

Minimum Education: High school diploma or equivalent experience is required. Bachelor’s degree in a related field or equivalent experience is required.

Front End Developer Minimum/General Experience: 3-5 years of experience coding front end interfaces for software applications.

Experience working with developers; designing and maintaining complex front end web architectures.

Functional Responsibility: Works with feature team to develop rapid prototypes, coding/theming front ends, mocking up UI components either as proof of concept or to assist in requirements identification. Experience with W3C, USWDS, IDEA Act and Section 508 requirements. May produce visual designs as well. Experienced in technologies such as:

various Javascript-based frameworks, Mobile Frameworks, Design Patterns, Theming, HTML/CSS, and design tools such as Adobe Creative, Figma, etc. Works with backend developers to define, maintain, implement, and enforce style guides, standards, code, and best practices for front end coding.

Minimum Education: High school diploma or equivalent experience is required. Bachelor’s degree in a related field or equivalent experience is required.

Front End Developer, Junior Minimum/General Experience: 1-3 years of experience coding front end interfaces for software applications.

Experience working with developers; designing and maintaining complex front end web architectures.

Functional Responsibility: Works with feature team to develop rapid prototypes, coding/theming front ends, mocking up UI components either as proof of concept or to assist in requirements identification. Some familiarity with W3C and Section 508 requirements. Supports development leads to define, maintain, implement, and enforce style guides, standards, reusable mark-up, and best practices for front end coding. May produce visual designs as well. Familiarity and/or some experience in technologies such as: various Javascript-based frameworks, Mobile Frameworks, Design Patterns, Theming, HTML/CSS, and design tools such as Adobe Creative, Figma, etc. Works with backend developers to define, maintain, implement, and enforce style guides, standards, code, and best practices for front end coding.

Minimum Education: High school diploma or equivalent experience is required. Bachelor’s degree in a related field or equivalent experience is required.

HTML Coding Specialist (Developer) Minimum/General Experience: 3 years of experience with cross browser compatibility issues; working with developers; designing and maintaining complex web architectures; and highly proficient skills in programs such as HTML 4 & 5, CSS, Photoshop, Illustrator and Javascript.

Functional Responsibility: Works with feature team to develop rapid prototypes, mocking up UI components either as proof of concept or to assist in requirements identification. Converts prototypes into HTML and CSS which is compliant with both W3C and Section 508 requirements. Works with engineers to define, maintain, implement, and enforce style guides, standards, reusable mark-up, and best practices for client-side coding. Optimizes performance of client-side code considering issues of page weight, complexity, Search Engine Optimization (SEO), network and user perception. Produces and optimizes image assets for high performance, including production and implementation of image sprites.

Minimum Education: High School diploma or specialized certification in a related field + experience is required.

GSA Contract GS-35F-0277X WebFirst, Inc., 3750 University Blvd W, Ste 100, Kensington, MD 20895 Contract Period: Mar. 8, 2016 – Mar. 9, 2026 Telephone: 301-670-1690 x295

HTML Coding Specialist (Developer), Senior Minimum/General Experience: 5 plus years’ experience with cross browser compatibility issues; working with Javascript developers; designing and maintaining complex web architectures; and highly proficient skills in HTML4 & 5, CSS, Photoshop, Illustrator and Javascript.

Functional Responsibilities: Works with feature team to develop rapid prototypes, mocking up UI components either as proof of concept or to assist in requirements identification. Converts prototypes into HTML and CSS which is compliant with both W3C and Section 508 requirements. Works with engineers to define, maintain, implement, and enforce style guides, standards, reusable mark-up, and best practices for client-side coding. Optimizes performance of client-side code considering issues of page weight, complexity, SEO, network and user perception. Produces and optimizes image assets for high performance, including production and implementation of image sprites. Provides guidance to junior specialists. Monitors best practices, trends and new technologies and evaluates for possible adoption.

Minimum Education: Associate’s Degree in Computer Science, Mathematics or specialized certification in a related field + experience is required.

Information Architect Minimum/General Experience: 2 years of experience including demonstrable knowledge of Visio, iPlotz, illustrator, Photoshop, and/or other design/prototyping tools; solid comprehension of information design, UI best practices, HTML, CSS, and JavaScript, and the capabilities of browsers and design constraints on the web; proven experience in creating sitemaps and wireframes.

Functional Responsibility: Coordinates with business and tech to resolve issues and make decisions.

Conceptualizes and translates complex interactions into simple UI interfaces with the ability to understand the implications of decisions on overall site systems. Drives optimal experiences as measured in terms of usability, intuitiveness, consistency, business metrics and time to market. Describes the UI and IT requirements in terms of business requirements and resent solutions to stakeholders and executives. Collaborates with business partners, writers, visual designers, and technical team to identify solutions that meet project objectives. Provides business with estimates for level of effort for tasks. Understands and applies user-centered design principals and can collaborate with user research partners.

Minimum Education: High School diploma required. Bachelor’s degree in Computer Science, Engineering, Mathematics, Business or a related field is preferred.

Information Architect, Senior Minimum/General Experience: 6 years’ experience including demonstrable knowledge of Visio, iPlotz, illustrator, Photoshop, and/or other design/prototyping tools; solid comprehension of information design, UI best practices, HTML, CSS, and JavaScript, and the capabilities of browsers and design constraints on the web; proven experience in creating sitemaps and wireframes; and advanced design skills.

Functional Responsibility: Leads and defines best practices for the navigation, organization, interaction design, and user processes for world-class interactive experiences. Leads large & complex projects, provides oversight to other creative. Leads complex Information Architecture: Coordinates with business and tech to resolve issues and make decisions. Conceptualizes and translates complex interactions into simple UI interfaces with the ability to understand the implications of decisions on overall site systems. Drives optimal experiences as measured in terms of usability, intuitiveness, consistency, business metrics and time to market. Describes the UI and IT requirements in terms of business requirements and presents solutions to stakeholders and executives. Collaborates with business partners, writers, visual designers, and technical team to identify solutions that meet project objectives. Provides business with estimates for level of effort for tasks. Understands and applies user-centered design principals and can collaborate with user research partners. Provides oversight to and collaborates with other creative partners providing critique and offering direction for improving quality, consistency or strategy.

Minimum Education: Bachelor’s degree in Computer Science, Engineering, Mathematics, Business or Management;

or a related field is required.

Program Manager Minimum/General Experience: 10 years of general IT program experience including 8 years of specialized experience in the management of programs/tasks of similar size.

Functional Responsibility: Provides administrative oversight, handles contractual matters, and serves as a liaison between the Contracting Officer’s Technical Representative (COTR), the Contracting Officer (CO), and corporate management. Consults with COTR and users to reduce costs and maximize efficiency in achieving the stated requirements. Plans, organizes, and controls the overall activities of the project, i.e., project management, technical work, quality of work, schedule, and costs associated with various task orders issued under the contract. Ensures that

GSA Contract GS-35F-0277X WebFirst, Inc., 3750 University Blvd W, Ste 100, Kensington, MD 20895 Contract Period: Mar. 8, 2016 – Mar. 9, 2026 Telephone: 301-670-1690 x295 all activities conform to the terms and conditions of the contract and task-ordering procedures. Coordinates activities and seeks resolution of contractual and technical problems while working with the CO, the COTR, and the Government Minimum Education: Bachelor’s degree in Computer Science, Engineering, Mathematics, Business or Management;

or related field is required. MS or MA in Management Information Systems is preferred.

Project Manager Minimum/General Experience: 7 years of general IT program experience including 6 years of specialized experience in the management of programs/tasks of similar size.

Functional Responsibility: Oversees large, complex task orders (or a group of task orders) and assists the Program Manager in working with the ordering activity Contracting Officer (CO), the contract-level Contracting Officer’s Representative (COR), the task order-level COR(s), ordering activity management personnel, and customer agency representatives. Under the guidance of the Program Manager, responsible for the overall management of the specific task order(s) and insuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise wide horizontal integration planning and interfaces to other functional systems.

Minimum Education: Bachelor’s degree in Management Information Systems, Business, Computer Science, or related field OR PMP certification + experience.

Project Manager, Senior Minimum/General Experience: 12 years of general IT program experience including 6 years of specialized experience in the management of programs/tasks of similar size.

Functional Responsibility: Oversees large and high-visible, complex task orders (or a group of task orders) and collaborates with client representative and internal project staff to ensure the achievement of contract objectives, quality deliverables, project milestones, and overall performance measures. Responsible for the overall management of the specific task order(s)/project(s) to include budget compliance, resource allocation, and scheduling. Responsible for compliance with client’s Earned Value Management System (EVMS) as required. Manages the enterprise wide horizontal integration planning and interfaces to other functional systems. Ensures that the technical solutions, products and services meet or exceed client expectations through the effective management of the project staff and implementation of industry accepted quality control, risk mitigation, and project management methodologies throughout all stages of the project. Works with the project team and specifically the technical staff to prevent and resolve technical and non-technical issues that may potentially impact project performance.

Minimum Education: Bachelor’s degree in Management Information Systems, Business, Computer Science, or related field is required. Master’s degree is preferred. A management, quality, and/or technical certification (e.g. PMP, ITIL, Lean Sixth Sigma) is required.

Quality Assurance / Testing Specialist Minimum/General Experience: 4 years progressively responsible quality assurance/testing experience.

Functional Responsibilities: Develops and implements quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures in a large computer-based organization. Develops and defines major and minor characteristics of quality, including quality, metrics and scoring parameters, and determines requisite quality control resources. Establishes and maintains a process for evaluating hardware, software, and associated documentation and/or assists in the evaluation. Conducts and/or participates in formal and informal reviews at pre-determined points throughout the development life cycle.

Minimum Education: Associate’s degree in related field + experience is required.

Researcher, Senior Statistician Minimum/General Experience: 7 years progressively responsible experience in state-space modeling. Must possess deep theoretical knowledge and extensive experience with various filter methodologies.

Functional Responsibilities: Understand and refine existing models while maintaining consistency and ability to incorporate external data into improved models. Assign programming responsibilities to assistant, supervise and oversee results. Report directly to R&D team lead (Government Project Officer).

Minimum Education: Ph.D. + 7 years.

Research Assistant, Statistician Minimum/General Experience: Advanced doctoral work in Statistics including at least 3 years’ experience in statistical research.

Functional Responsibilities: Assists in writing independent programs. Ability to work independently. Reports directly to Senior Statistician/Researcher.

Minimum Education: Doctoral student, Statistics

GSA Contract GS-35F-0277X WebFirst, Inc., 3750 University Blvd W, Ste 100, Kensington, MD 20895 Contract Period: Mar. 8, 2016 – Mar. 9, 2026 Telephone: 301-670-1690 x295

Security Architect, Senior Minimum/General Experience: 9 years of experience including 6 years of specialized defining security requirements for high level applications, evaluating approved security product capabilities, and developing solutions to computer security problems.

Functional Responsibility: Provides customer support in solving all phases of complex INFOSEC-related technical problems. Reviews and recommends INFOSEC solutions to customer based on an understanding of products/systems test results. Conducts systems security analysis and implementation, software engineering, program design, configuration management, integration, and testing of INFOSEC products and techniques. Solutions are based on a firm understanding of government/industry policy, practices, procedures, and customer requirements. Particular attention placed on Guard, Firewall, Secure Network Server, and emerging security technologies and future trends in support of information system and network security. Ensures that INFOSEC solutions are fully compatible with, or engineered into, the customer’s network design. Provides work direction and guidance to other personnel; ensures accuracy of the work of other personnel, operates under deadlines, able to work on multiple tasks.

Minimum Education: Bachelor’s Degree in Computer Science, Engineering, Mathematics, Business or Management, or a related field, is required. A technical certification (e.g. ITL, SQL server analysis, Greenplum, SAS, Convergence Technologies Professional (CTP), COMSEC (C2SP) is required.

Security Architect, Lead Minimum/General Experience: 11 years of experience including 8 years of specialized defining security requirements for high level applications, evaluating approved security product capabilities, and developing solutions to computer security problems.

Functional Responsibility: Prevents and resolves INFOSEC related issues. Reviews and recommends INFOSEC methods practices, and resolutions based on Government requirements and an understanding of products/systems test results. Conducts systems security analysis and implementation, system engineering, electrical design, design assurance, testing, software engineering, program design, configuration management, integration, and testing of INFOSEC products and techniques. Solutions are based on a firm understanding of government/industry policies and regulations, practices, procedures, and customer requirements. Particular attention placed on Guard, Firewall, Secure Network Server, and emerging security technologies and future trends in support of information system and network security. Ensures that INFOSEC solutions are fully compatible with, or engineered into, the customer’s network design.

Anticipates future INFO issues and challenges to support customers in maintaining an effective assurance plan. Stays abreast of customer, industry, and Government INFOSEC trends and introduces these trends and related products, practices, and services to the customer and/or the project team. Works with customer and project team to lead the implementation of INFOSEC practices and actions. Provides daily supervision/direction to staff; ensures accuracy of the work of other personnel, operates under deadlines, able to work on multiple tasks.

Minimum Education: Bachelor’s Degree in Computer Science, Engineering, Mathematics, Business or Management, or a related field, is required. Master’s Degree preferred. A technical certification (e.g. ITL, SQL server analysis, Greenplum, SAS, Convergence Technologies Professional (CTP), COMSEC (C2SP) is required.

Service Desk Lead Minimum/General Experience: 5+ years of experience supporting software applications in a help desk/service desk environment.

Functional Responsibility: Takes on a leadership role, overseeing frontline support and ensuring the delivery of exceptional IT related technical assistance and problem resolution to internal users. Responds to service desk inquiries, troubleshoots hardware and software issues, and guides users through step-by-step solutions. Leads the documentation and tracking of incidents, manages service requests, and ensures timely and effective communication with end-users. Strong technical aptitude and excellent communication skills but also effective leadership qualities.

Strong problem-solving abilities, experience working with diverse technologies, and a commitment to delivering top-notch customer service. Familiar with help desk related systems such as ServiceNow, Jira Service Management, etc.

Minimum Education: High school diploma or equivalent experience is required. Bachelor’s degree in a related field or equivalent experience is required.

Service Desk Specialist Minimum/General Experience: 1-3 years of experience supporting software applications in a help desk/service desk environment.

Functional Responsibility: Responds to service desk inquiries, troubleshoots hardware and software issues, and guides users through step-by-step solutions. Supports the documentation and tracking of incidents, manages service requests, and ensures timely and effective communication with end-users. Strong technical aptitude and excellent communication skills. Strong problem-solving abilities, experience working with diverse technologies, and a

GSA Contract GS-35F-0277X WebFirst, Inc., 3750 University Blvd W, Ste 100, Kensington, MD 20895 Contract Period: Mar. 8, 2016 – Mar. 9, 2026 Telephone: 301-670-1690 x295 commitment to delivering top-notch customer service. Familiar with help desk related systems such as ServiceNow, Jira Service Management, etc.

Minimum Education: High school diploma or equivalent experience is required. Bachelor’s degree in a related field or equivalent experience is required.

Subject Matter Expert Minimum/General Experience: 5 years’ experience including 3 years specialized and progressive experience related to the subject matter of interest.

Functional Responsibility: Provides high level subject matter expertise for work described in the task. Provides advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, training, and implementation advice on complex problems, which require high level knowledge of the subject matter for effective implementation. Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, training, and presentation phases. Applies principles, methods, and knowledge of specific functional areas of expertise to specific task order requirements.

Minimum Education: Bachelor’s Degree in Computer Science, Engineering, Mathematics or a related field, is required. Master’s Degree in Information Systems is preferred.

Subject Matter Expert, Senior Minimum/General Experience: 10 years’ experience including 8 years specialized, intensive and progressive experience related to the subject matter of interest.

Functional Responsibility: Applies subject matter knowledge to high level projects and programs requiring advanced research, analyses, data collection, and assessments to support the design, development, modeling, simulation, integration, installation, documentation, and implementation of databases and systems. Resolves problems which require expert knowledge of non-technical subject matter. Applies proven and industry accepted principals and methodologies to the subject matter at hand to develop, guide, and sometimes direct the implementation of specialized solutions,. Demonstrates extensive and in depth knowledge regarding specific subjects and their relation to, and/or impact on, areas such as cyber security, information assurance, network engineering, application assessment and development, solution deployment and integration, and system engineering. Prepares and provides reports, briefings, and documentation for the Government and internal staff regarding subject matter.

Minimum Education: Master’s Degree in a field related to the subject matter of interest is required. In lieu of a Master’s degree, a Bachelor’s degree and three years of additional experience is acceptable. Certifications and/or publications in a field related to the subject matter are required.

Subject Matter Expert Lead Minimum/General Experience: 12 years’ experience including 8 years specialized, intensive and progressive experience related to the subject matter of interest.

Functional Responsibility: Applies subject matter knowledge at a senior/executive level in support of medium-large, high visibility projects and programs requiring advanced research, analyses, data collection, and assessments to support the design, development, modeling, simulation, integration, installation, documentation, and implementation of databases and systems. Resolves problems which require expert knowledge of non-technical subject matter. Applies proven and industry accepted principals and methodologies to the subject matter at hand to develop and direct the implementation of specialized solutions. Demonstrates extensive and in depth knowledge regarding specific subjects and their relation to, and/or impact on, areas such as cyber security, information assurance, network engineering, application assessment and development, solution deployment and integration, and system engineering. Prepares and provides reports, briefings, and documentation for the Government and internal staff regarding subject matter.

Minimum Education: Master’s Degree in a field related to the subject matter of interest is required. A Doctorate in a field related to the subject matter of interest is preferred. Certifications and/or publications in a field related to the subject matter are required.

Systems Administrator Minimum/General Experience: 5 years of experience in a client-server environment including experience with company and client documentation and storage procedures, complex systems administration, database administration and landscape maintenance.

Functional Responsibility: Performs…