MAS - Skyepoint Decisions, Inc. - GS35F0216Y

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE FSS PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: GSAAdvantage.gov.

Multiple Award Schedule

FSC GROUP: Information Technology Professional Services

CONTRACT NUMBER: GS-35F-0216Y

CONTRACT PERIOD: February 27, 2022, through February 26, 2027

For more information on ordering go to the following website: https://www.gsa.gov/schedules

CONTRACTOR: SkyePoint Decisions, Inc.

45240 Business Ct., Suite 160 Dulles, VA 20166 Office: 703.234.7880 Fax: 703.636.8918 E-mail: gsaFSS70@skyepoint.com http://www.skyepoint.com

Business Size: Small Business

CONTRACT ADMINISTRATION: Name: Christopher Giusti Email: christopher.giusti@skyepoint.com https://www.gsa.gov/schedules mailto:gsaFSS70@skyepoint.com http://www.skyepoint.com/

CUSTOMER INFORMATION:

1a. Table of awarded special item number(s)with appropriate cross-reference to item descriptions and awarded price(s):

SIN Category SIN Description

54151S Information Technology Professional Services

54151HACS Highly Adaptive Cybersecurity Services

OLM Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

SIN Labor Category Price Offered to GSA

(including IFF)

54151S Computer Operator II $ 61.38 (Year 13)

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

Provided at the end of this Price List.

2. Maximum Order:

SIN MAXIMUM ORDER

54151S $500,000

54151HACS $500,000

OLM $250,000

3. Minimum Order: $100

4. Geographic Coverage: Domestic, or 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S.

Territories.

5. Point(s) of Production: N/A

6. Discount from List Prices or Statement of Net Price: Government net prices (discounts already deducted).

7. Quantity Discount(s): None

8. Prompt Payment Terms: None

9. Foreign Items: N/A

10a. Time of Delivery: Specified on the task order

10b. Expedited Delivery: Contact Contractor

10c. Overnight and 2-Day Delivery: Contact Contractor

10d. Urgent Requirements: Contact Contractor

11. FOB Point(s): Destination

12a. Ordering Address: Same as Contractor

12b. Ordering Procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment Address: Same as Contractor

14. Warranty Provision: N/A

15. Export Packing Charges: N/A

16. Terms and Conditions of Rental, Maintenance, and Repair (if applicable): N/A

17. Terms and Conditions of Installation (if Applicable): N/A

18a. Terms and Conditions of Repair Parts Indicating Date of Parts Price Lists and Any Discounts from List Prices

(if applicable): N/A

18b. Terms and Conditions for Any Other Services (if applicable): N/A

19. List of Service and Distribution Points (if applicable): N/A

20. List of Participating Dealers (if applicable): N/A

21. Preventive Maintenance (if applicable): N/A

22a. Special Attributes Such as Environmental Attributes (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found

(e.g., contractor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/: N/A

23. Unique Entity Identifier (UEI) number: CU11EQG1CTY9

24. Notification Regarding Registration in System for Award Management (SAM) Database: Contractor has an Active Registration in the SAM database.

Labor Category Descriptions – SIN 54151S

Financial Analyst II Description Performs information technology program support related to program analysis, production scheduling, logistics, special projects, statistical analysis, and life cycle costing, budgeting, financial studies and performs costing for assigned information technology projects. Provides support in the preparation of monthly reports, program reviews, presentations, project plans, briefings, schedules and other information technology project deliverables. May perform asset management functions as required.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 3 Years

Knowledge/Skill Description Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Configuration Management Specialist II

Description Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulates the change process so that only approved and validated changes are incorporated into product documents, software, and hardware. Responsible for configuration planning. Identifies and maintains the original configuration of requirements documentation, design documentation, software, hardware, and related documentation. Regulates the change. Control process so that only approved and validated changes are incorporated into configuration control documents and related software. Responsible for configuration status accounting. Tracks all problems and changes in configuration control documents, software and/or hardware and reports changes and current configuration. Responsible for configuration audits. Supports audits to verify that requirements of all baselines have been met by the as-built software. Supports quality assurance process audits.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 3 Years

Knowledge/Skill Description Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Financial Analyst II Description Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Regulates the change process so that only approved and validated changes are incorporated into product documents, software, and hardware. Responsible for configuration planning. Identifies and maintains the original configuration of requirements documentation, design documentation, software, hardware and related documentation. Regulates the change control process. Validated changes are incorporated into configuration control documents and related software. Responsible for configuration status accounting. Tracks all problems and changes in configuration control documents, software and/or hardware and reports changes and current configuration. Responsible for configuration audits. Supports audits to verify that requirements of all baselines have been met by the as-built software. Supports quality assurance process audits.

Minimum Years of Experience 5 Years

Knowledge/Skill Description Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.

Subject Matter Expert I Description Serves as subject matter expert, possessing in- depth knowledge of a particular area, such as business, computer science, engineering, mathematics, technologies or the various sciences.

Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation.

Participates as needed in all phases of system and software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases.

Applies principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions.

Minimum Education Associate's Degree in a related field.

Minimum Years of Experience 1 Year

Knowledge/Skill Description Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

Subject Matter Expert II Description Serves as subject matter expert, possessing in-depth knowledge of a particular area, such as business, computer science, engineering, mathematics, technologies or the various sciences.

Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation.

Participates as needed in all phases of system and software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases.

Applies principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 3 Years

Knowledge/Skill Description Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.

Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Subject Matter Expert III Description Serves as subject matter expert, possessing in-depth knowledge of a particular area, such as business, computer science, engineering, mathematics, technologies or the various sciences.

Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation.

Participates as needed in all phases of system and software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases.

Applies principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions.

Minimum Years of Experience 5 Years

Knowledge/Skill Description Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.

Subject Matter Expert IV

Description Serves as subject matter expert, possessing in-depth knowledge of a particular area, such as business, computer science, engineering, mathematics, technologies or the various sciences.

Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation. Participates as needed in all phases of system and software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases. Applies principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 7 Years

Knowledge/Skill Description Provides technical/management leadership on major tasks or technology assignments.

Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge. Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met.

Interactions involve client negotiations and interfacing with senior management. Decision making and domain knowledge may have a critical impact on overall project implementation. Acts as a senior consultant in complex or mission critical client requirements. Develops, modifies, and applies computer modeling and programming applications to analyze and solve mathematical and scientific problems affecting system and program performance. Participates in all phases of scientific and engineering projects such as research, design, development, testing, modeling, simulating, training, and documentation. May supervise others.

Computer Operator II Description Monitors and operates the control console of a digital computer under supervision of lead operator. Processes data and runs all programs, including new or complex programs, according to established operating instructions. Studies instructions to determine equipment setup and operations. Loads computer equipment and peripherals with required items (tape reels, disk packs, software, etc.). Switches necessary auxiliary equipment onto the circuit/network; starts and operates the computer system. Makes adjustments to the system to correct operating problems or to meet special conditions. Maintains operating records and performs other related tasks as required.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 3 Years

Knowledge/Skill Description Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.

Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Computer Security Analyst II Description Provides assistance to the project/program manager on matters pertaining to information security on information systems and supporting communications infrastructures. Analyzes and defines security requirements for systems and/or networks. Designs, develops, engineers, and implements solutions that meet security requirements. Responsible for integration and implementation of security solutions. Performs vulnerability/risk analyses of computer systems and applications during all phases of the system development life cycle.

Generates detailed draft reports analyzing the physical, administrative, systemic and technical security posture of installations, and makes recommendations to reduce or eliminate security vulnerabilities or risks.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 3 Years

Knowledge/Skill Description Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.

Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Information Assurance/Security Specialist II Description Determines enterprise information assurance and security standards.

Develops and implements information assurance/security standards and procedures.

Coordinates, develops, and evaluates security programs for an organization.

Recommends information assurance/security solutions to support customers’ requirements.

Identifies, reports, and resolves security violations. Establishes and satisfies information assurance and security requirements based upon the analysis of user, policy, regulatory, and resource demands. Supports customers at the highest levels in the development and implementation of doctrine and policies. Applies know-how to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. Provides integration and implementation of the computer system security solution. Analyzes general information assurance related technical problems and provides basic engineering and technical support in solving these problems.

Performs vulnerability/risk analyses of computer systems and applications during all phases of the system development life cycle. Ensures that all information systems are functional and secure. Areas of responsibility may include: identity management, secure system engineering and development, biometrics, system/security requirements analysis, secure system definition, as well as, specification development of INFOSEC policies and procedures utilizing technical and analytical skills. May also design test beds for the Developmental Test & Evaluation (DT&E) of INFOSEC hardware and software solutions.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 3 Years

Knowledge/Skill Description Possesses and applies expertise on multiple complex work assignments.

Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Information Assurance/Security Specialist III Description Determines enterprise information assurance and security standards.

Develops and implements information assurance/security standards and procedures. Coordinates develops and evaluates security programs for an organization.

Recommends information assurance/security solutions to support customers’ requirements.

Identifies, reports, and resolves security violations. Establishes and satisfies information assurance and security requirements based upon the analysis of user, policy, regulatory, and resource demands. Supports customers at the highest levels in the development and implementation of doctrine and policies. Applies know-how to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. Provides integration and implementation of the computer system security solution. Analyzes general information assurance related technical problems and provides basic engineering and technical support in solving these problems. Performs vulnerability/risk analyses of computer systems and applications during all phases of the system development life cycle. Ensures that all information systems are functional and secure. Areas of responsibility may include: identity management, secure system engineering and development, biometrics, system/security requirements analysis, secure system definition, as well as, specification development of INFOSEC policies and procedures utilizing technical and analytical skills. May also design test beds for the Developmental Test & Evaluation (DT&E) of INFOSEC hardware and software solutions.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 5 Years

Knowledge/Skill Description Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.

Information Specialist II

Description Applies information management techniques and practices in support of business process improvement and business process modernization projects.

Applies reverse engineering and reengineering disciplines to develop activity and data modeling, transaction flow analysis to document existing processes. Uses such methodologies as IDEFO Performs process and/or data modeling utilizing industry standard tools such as IDEFO and IDEFIX. Develops and applies organization wide information models for use in assisting the design of integrated, shared software and database management systems. Participates in the construct of sound, logical business improvement opportunities consistent with organizational information management guiding principles, cost savings, and open system architecture objectives. Analyzes functional business applications and design specifications.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 3 Years

Knowledge/Skill Description Possesses and applies expertise on multiple complex work assignments.

Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

IT Analyst II

Description Provides technical and administrative direction for tasks, including review of work products for correctness, compliance with industry accepted standards, policies, and user standards specified in specific TOs. Ensures problem resolution and customer satisfaction.

Provides technical and administrative guidance and/or direction for technical personnel performing on a task order. Provides technical and administrative direction for tasks, including review of work products for correctness and compliance with industry accepted standards.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 3 Years

Knowledge/Skill Description Possesses and applies expertise on multiple complex work assignments.

Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

IT Analyst III

Description Provides technical and administrative direction for tasks, including review of work products for correctness, compliance with industry accepted standards, policies, and user standards specified in specific TOs. Ensures problem resolution and customer satisfaction. Provides technical and administrative guidance and/or direction for technical personnel performing on a task order. Provides technical and administrative direction for tasks, including review of work products for correctness and compliance with industry accepted standards.

Knowledge/Skill Description Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.

IT Analyst V

Description Provides technical and administrative direction for tasks, including review of work products for correctness, compliance with industry accepted standards, policies, and user standards specified in specific TOs. Ensures problem resolution and customer satisfaction. Provides technical and administrative guidance and/or direction for technical personnel performing on a task order. Provides technical and administrative direction for tasks, including review of work products for correctness and compliance with industry accepted standards.

Minimum Years of Experience 10 Years

Knowledge/Skill Description Performs expert, independent services and leadership in specialized technical/functional areas (e.g., Contingency and Disaster Recovery, Business Process Reengineering). Conducts high-level systems analysis of functional area and formulates an effective strategy for accomplishing objectives that will overall performance and efficiency. Develops technical/functional architectures and functional specifications. Provides expertise and assistance in state-of-the-art software and hardware or area of specialization.

Analyzes user needs to determine functional and cross- functional requirements.

Performs functional allocation to identify required tasks and their interrelationships.

Identifies resources required for each task. Provides technical/management leadership on major tasks or technology assignments. Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge. Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met. Interactions involve client negotiations and interfacing with senior management. Decision making and domain knowledge may have a critical impact on overall project implementation. May supervise others.

Network Architect I

Description Responsible for gathering and analyzing network communications requirements (voice & data). Examines and assesses existing voice/data communications infrastructure. Architects integrated network solutions – properly integrating solutions with the core network.

Prepares detailed design specifications implementing the developed architectures.

Provides advice and assistance as necessary during implementation efforts. Can serve as Task/Team Leader Project Management role on certain engagements.

May diagnose and resolve Tier III voice/data communication network problems. Provides information systems strategies and implementation planning services. Evaluates and recommends technical, management and financial approaches to implementation of specific information technologies or networks.

Minimum Education Associate's Degree in a related field.

Minimum Years of Experience 1 Year

Knowledge/Skill Description Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

Network Architect III

Description Responsible for gathering and analyzing network communications requirements (voice & data). Examines and assesses existing voice/data communications infrastructure. Architects integrated network solutions – properly integrating solutions with the core network. Prepares detailed design specifications implementing the developed architectures. Provides advice and assistance as necessary during implementation efforts.

Can serve as Task/Team Leader Project Management role on certain engagements. May diagnose and resolve Tier III voice/data communication network problems. Provides information systems strategies and implementation planning services. Evaluates and recommends technical, management and financial approaches to implementation of specific information technologies or networks.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 5 Years

Knowledge/Skill Description Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.

Network Architect III

Description Responsible for gathering and analyzing network communications requirements (voice & data). Examines and assesses existing voice/data communications infrastructure. Architects integrated network solutions – properly integrating solutions with the core network.

Prepares detailed design specifications implementing the developed architectures. Provides advice and assistance as necessary during implementation efforts. Can serve as Task/Team Leader. Project Management role on certain engagements. May diagnose and resolve Tier III voice/data communication network problems. Provides information systems strategies and implementation planning services. Evaluates and recommends technical, management and financial approaches to implementation of specific information technologies or networks.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 7 Years

Knowledge/Skill Description Provides technical/management leadership on major tasks or technology assignments.

Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge. Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met.

Interactions involve client negotiations and interfacing with senior management. Decision making and domain knowledge may have a critical impact on overall project implementation. Acts as a senior consultant in complex or mission critical client requirements. Develops, modifies, and applies computer modeling and programming applications to analyze and solve mathematical and scientific problems affecting system and program performance. Participates in all phases of scientific and engineering projects such as research, design, development, testing, modeling, simulating, training, and documentation. May supervise others.

Network Architect V

Description Responsible for gathering and analyzing network communications requirements (voice & data). Examines and assesses existing voice/data communications infrastructure. Architects integrated network solutions – properly integrating solutions with the core network.

Prepares detailed design specifications implementing the developed architectures.

Provides advice and assistance as necessary during implementation efforts. Can serve as Task/Team Leader Project Management role on certain engagements.

May diagnose and resolve Tier III voice/data communication network problems. Provides information systems strategies and implementation planning services. Evaluates and recommends technical, management and financial approaches to implementation of specific information technologies or networks.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 10 Years

Knowledge/Skill Description Performs expert, independent services and leadership in specialized technical/functional areas (e.g., Contingency and Disaster Recovery, Business Process Reengineering). Conducts high-level systems analysis of functional area and formulates an effective strategy for accomplishing objectives that will overall performance and efficiency.

Develops technical/functional architectures and functional specifications.

Provides expertise and assistance in state-of-the-art software and hardware or area of specialization. Analyzes user needs to determine functional and cross- functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task. Provides technical/management leadership on major tasks or technology assignments. Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge.

Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met.

Interactions involve client negotiations and interfacing with senior management. Decision making and domain knowledge may have a critical impact on overall project implementation. May supervise others.

Network Manager II

Description Assists management in the operation of networks and/or security systems. Must stay current with latest developments in network, security, and other LAN technology.

Assists with hardware and software trouble shooting for the LAN/WAN. Assists in the operation of all eMail and Client/Server software and network operations.

Assists with designing quality metric disciplines.

Assists with the analyzing, evaluation, and testing of software/hardware problems and submits findings to management officials. Assists with troubleshooting intra- system telecommunications and/or security.

Resolves hardware problems. Schedules or provides training in the use of automation equipment for the office.

Maintains inventory of all data center equipment and supplies. Submits recommendations relative to the identification of supplies, equipment and furniture. Schedules or performs the repair and/or replacement of defective information technology equipment.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 3 Years

Knowledge/Skill Description Possesses and applies expertise on multiple complex work assignments.

Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Network Manager III

Description Assists management in the operation of networks and/or security systems. Must stay current with latest developments in network, security, and other LAN technology.

Assists with hardware and software trouble shooting for the LAN/WAN. Assists in the operation of all eMail and Client/Server software and network operations.

Assists with designing quality metric disciplines. Assists with the analyzing, evaluation, and testing of software/hardware problems and submits findings to management officials.

Assists with troubleshooting intra- system telecommunications and/or security. Resolves hardware problems. Schedules or provides training in the use of automation equipment for the office. Maintains inventory of all data center equipment and supplies. Submits recommendations relative to the identification of supplies, equipment and furniture.

Schedules or performs the repair and/or replacement of defective information technology equipment.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 5 Years

Knowledge/Skill Description Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.

Network Manager IV

Description Assists management in the operation of networks and/or security systems. Must stay current with latest developments in network, security, and other LAN technology.

Assists with hardware and software trouble shooting for the LAN/WAN. Assists in the operation of all eMail and Client/Server software and network operations.

Assists with designing quality metric disciplines. Assists with the analyzing, evaluation, and testing of software/hardware problems and submits findings to management officials.

Assists with troubleshooting intra- system telecommunications and/or security.

Resolves hardware problems. Schedules or provides training in the use of automation equipment for the office. Maintains inventory of all data center equipment and supplies.

Submits recommendations relative to the identification of supplies, equipment and furniture.

Schedules or performs the repair and/or replacement of defective information technology equipment.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 7 Years

Knowledge/Skill Description Provides technical/management leadership on major tasks or technology assignments.

Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge. Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met.

Interactions involve client negotiations and interfacing with senior management.

Decision making and domain knowledge may have a critical impact on overall project implementation. Acts as a senior consultant in complex or mission critical client requirements. Develops, modifies, and applies computer modeling and programming applications to analyze and solve mathematical and scientific problems affecting system and program performance. Participates in all phases of scientific and engineering projects such as research, design, development, testing, modeling, simulating, training, and documentation. May supervise others.

Network Specialist II

Description Responsible for the development and maintenance of local area, wide area, and intra-networks, including hardware and software systems required to support facility operations.

Establishes related practices and standards to conform to the customer’s overall information systems policies, goals, and procedures. Studies and projects resource requirements, including personnel, software, equipment, and facilities; makes recommendations to management. Maintains currency in new developments and technology. Provides for training of customer staff and end users.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 3 Years

Knowledge/Skill Description Possesses and applies expertise on multiple complex work assignments.

Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Network Manager III

Description Responsible for the development and maintenance of local area, wide area, and intra-networks, including hardware and software systems required to support facility operations.

Establishes related practices and standards to conform to the customer’s overall information systems policies, goals, and procedures. Studies and projects resource requirements, including personnel, software, equipment, and facilities; makes recommendations to management. Maintains currency in new developments and technology. Provides for training of customer staff and end users.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 5 Years

Knowledge/Skill Description Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.

Systems Administrator III

Description Performs daily activities including configuration and operation of business systems that may be mainframe, mini, or client/server based. Optimizes system operation and resource utilization, and performs system capacity analysis. Provides assistance to users in accessing and using business systems.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 5 Years

Knowledge/Skill Description Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.

Systems Engineer II

Description Provides analysis and engineering services related to the design, development, and integration and maintenance of hardware, software, man-machine interfaces and all system level requirements to provide an integrated IT solution. Develops integrated system test requirement, strategies, devices and systems. May direct system level testing. This involves the establishment of an engineering and/operational frameworks for new systems ranging from conducting feasibility studies to post-implementation evaluation and maintenance.

Systems Engineers also provide top level support for internal systems and software.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 3 Years

Knowledge/Skill Description Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.

Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Program Manager II

Description Responsible for programs or significant segment of a complex hardware, software and/or systems integration programs. Leads team on programs or significant segment of complex information technology programs. Translate customer requirements into formal agreements and plans to culminate in customer acceptance of results or have acceptance in the targeted market, while meeting business objectives. Works with client to identify business requirements and develops the proposal.

Subsequently leads a team in the initiating, planning, controlling, executing, and closing tasks of a program or segment of a program to produce the solution deliverable. Executes a wide range of process activities beginning with the request for proposal through development, test and final delivery. Formulates partnerships between customer, suppliers and staff. Anticipates potential program related problems. Utilizes refined techniques for identifying, eliminating or mitigating solution, program and business risk. Understands customer, industry and business trends. Applies this understanding to meet program objectives. Analyzes information and situations and implement actions, independently and or through the management team to ensure information technology program objectives are met. Analyzes new and complex program related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 3 Years

Knowledge/Skill Description Possesses and applies expertise on multiple complex work assignments.

Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Program Manager III

Description Responsible for programs or significant segment of a complex hardware, software and/or systems integration programs. Leads team on programs or significant segment of complex information technology programs. Translate customer requirements into formal agreements and plans to culminate in customer acceptance of results or have acceptance in the targeted market, while meeting business objectives. Works with client to identify business requirements and develops the proposal. Subsequently leads a team in the initiating, planning, controlling, executing, and closing tasks of a program or segment of a program to produce the solution deliverable. Executes a wide range of process activities beginning with the request for proposal through development, test and final delivery. Formulates partnerships between customer, suppliers and staff. Anticipates potential program related problems. Utilizes refined techniques for identifying, eliminating or mitigating solution, program and business risk. Understands customer, industry and business trends. Applies this understanding to meet program objectives. Analyzes information and situations and implement actions, independently and or through the management team to ensure information technology program objectives are met. Analyzes new and complex program related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 5 Years

Knowledge/Skill Description Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments.

May supervise others.

Project Manager II

Description Responsible for all aspects of a project (e.g., technical (hardware, software and/or systems integration), contractual, administrative, financial). Represents the Company and interfaces with the customer to ensure conformity to contractual obligations. Maintains technical (hardware, software and/or systems integration) and financial reports to show progress of projects to Company management and the customer; organizes all Information Technology project work and assigns responsibilities to subordinates; provides quality assurance for all information technology project activity; and oversees the successful completion of all assigned tasks.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 3 Years

Knowledge/Skill Description Possesses and applies expertise on multiple complex work assignments.

Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Applications Systems Analyst I

Description Formulates/defines application/system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Prepares detailed specifications for programs and/or systems. Assists in the design, development, testing, implementation, and documentation of new software and enhancements of existing applications.

Works with project managers, developers, and end users to ensure application/system designs meet business requirements. Formulates/defines specifications for complex applications/systems using engineering releases and utilities from the manufacturer.

Designs, codes, tests, debugs, and documents applications and systems. May provides overall operating system support, such as sophisticated file maintenance routines, large telecommunications networks, computer accounting, and advanced mathematical/scientific software packages. Assists all phases of systems programming and analysis. Evaluates new and existing system, hardware and/or software products.

Minimum Education Associate's Degree in a related field.

Minimum Years of Experience 1 Year

Knowledge/Skill Description Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision

Applications Systems Analyst II

Description Formulates/defines application/system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Prepares detailed specifications for programs and/or systems. Assists in the design, development, testing, implementation, and documentation of new software and enhancements of existing applications.

Works with project managers, developers, and end users to ensure application/system designs meet business requirements. Formulates/defines specifications for complex applications/systems using engineering releases and utilities from the manufacturer.

Designs, codes, tests, debugs, and documents applications and systems. May provides overall operating system support, such as sophisticated file maintenance routines, large telecommunications networks, computer accounting, and advanced mathematical/scientific software packages. Assists all phases of systems programming and analysis. Evaluates new and existing system, hardware and/or software products.

Minimum Education Bachelor's Degree in a related field.

Minimum Years of Experience 3 Years

Knowledge/Skill Description Possesses and applies expertise on multiple complex work assignments.

Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.