MAS - Squishymedia, Inc. - GS35F0209T

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Attached to: Federal Supply Schedule GS35F0209T Federal contract IDV
Contract number: GS35F0209T
Issued by: GSA Federal Acquisition Service

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Squishymedia, Inc. Pricelist and/or Vendor Terms and Conditions for GS35F0209T, a Federal Supply Schedule awarded to Squishymedia, Inc., under Information Technology Schedule 70 (IT-70)

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Squishymedia, Inc.

General Services Administration Federal Supply Service Authorized Federal Supply Multiple Award Schedule (MAS) Price List

Contract Number: GS-35F-0209T

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Contract Period: January 09, 2007 to January 08, 2027 (Pricing Current through Modification PS-0041, effective 9/28/21)

For more information, please contact:

Eric Miller, Principal 503 488 5951 Office: 1638 NE Davis St Portland, OR 97232-3068 squishymedia.com info@squishymedia.com Business Size: Small mailto:info@squishymedia.com

Sept. 2021 Squishymedia, Inc | GSA Multiple Award Schedule (MAS) Catalog | Contract GS-35F-0209T 2

SPECIAL ITEM NUMBER 54151S - INFORMATION TECHNOLOGY (IT) PROFESSIONAL

SERVICES

FPDS CODE D301 IT Facility Operation and Maintenance FPDS CODE D302 IT Systems Development Services FPDS CODE D306 IT Systems Analysis Services FPDS CODE D307 Automated Information Systems Design and Integration Services FPDS CODE D308 Programming Services FPDS CODE D311 IT Data Conversion Services FPDS CODE D317 Creation/Retrieval of IT Related, Data Services, or Other Information Services FPDS CODE D399 Other Information Technology Services, Not Elsewhere Classified

SPECIAL ITEM NUMBER 54151ECOM – ELECTRONIC COMMERCE (EC) SERVICES

FPDS CODE D304 Internet Access Services

Online access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu- driven database system. The INTERNET address is GSA Advantage!® is: GSAAdvantage.gov.

Prices Shown Herein are Net (discount deducted).

Sept. 2021 Squishymedia, Inc | GSA Multiple Award Schedule (MAS) Catalog | Contract GS-35F-0209T 3

Table of Contents Squishymedia, Inc, a Small Business Service Provider

Overview

Highly Effective Web & Mobile Communications

Making Your Job Easier

Experience

Expertise

Flexibility

Services

Company Information

Since 2001 Squishymedia has completed dozens of interactive development projects for a wide variety of clients. In recent years we have worked primarily for government clients. We believe that the unique and complex requirements of public-sector organizations can be best met by an agency focused on providing a breadth of understanding of the specific characteristics of public-sector interactive development projects.

Squishymedia has built lasting relationships with our public-sector clients. We believe that the most successful projects are based on understanding an organization’s needs.

We use proven Agile application development management processes designed specifically to align the final project deliverables with the needs, processes, and audiences of the client. The result is a track record of successful projects and a history of long-term relationships with our clients.

Select Government & Public

Sector Clients

• Department of the Interior

• Department of Veterans Affairs

• Department of Agriculture

• National Institutes of Health

• Department of Education

• Department of Commerce

• State of Oregon

For additional information about our past projects and our methodology, please visit www.squishymedia.com.

References available upon request.

http://www.squishymedia.com/

Sept. 2021 Squishymedia, Inc | GSA Multiple Award Schedule (MAS) Catalog | Contract GS-35F-0209T 8

Customer Information:

1a. Table of Award Special Items Numbers (SINs):

54151S - Information Technology Professional Services 54151ECOM - Electronic Commerce (EC) Services

OLM - Order- Level Materials

1b. Lowest Price Item and Model: Not applicable to services

1c. Hourly Rates: See Rates and Labor Descriptions below.

Squishymedia Labor Categories

(SIN 54151S)

GSA Hourly Rate (w/IFF)

Principal $182.77

Senior Developer $140.87

Information Architect $128.16

Senior Design Manager/Architect $128.16

Senior Project Manager $128.16 Project Manager $116.51 Information Designer $116.51

Programmer/Developer $114.98

Usability/QA Analyst $114.98 Junior Designer/Developer $67.40 Administrative Assistant $67.40 Project Manager 3 $187.41 Developer 5 $178.04 Developer 4 $163.04 Information Designer 2 $163.98 Usability/QA Analyst 2 $147.11 Information Architect 2 $154.61 Integration Engineer 2 $166.79 Integration Engineer 1 $147.11

Squishymedia Hosting & Cloud Computing Services

(SIN 54151ECOM)

GSA Rate (w/IFF)

Basic Annual Hosting - T1 $2,248.40

Premium Annual Hosting - T2 $4,701.20

Sept. 2021 Squishymedia, Inc | GSA Multiple Award Schedule (MAS) Catalog | Contract GS-35F-0209T 9

SIN 54151S - IT Professional Services - Labor Descriptions

LCAT Functional Responsibilities Minimum Education Min Exp

Principal

Plan, direct and implement efforts for web and mobile products.

Develop customer relations and capture new business. Oversee all aspects of the design and business aspects of the firm. Act as creative director for all projects ensuring highly usable designs that blend standard web best practices and aesthetically pleasing design with a focus on communication and function. Manage business best practices, scheduling, staffing and direction of firm.

Masters 10 years

Senior Developer

Work to create, maintain and implement multiple large scale web projects and applications. Program and test websites, web and mobile application using industry best practices and standards. Lead the software development efforts and team. Responsible for technical development and direction.

Bachelors 8 years

Information Architect

Responsible for test plans, usability analysis, information architecture design, and documentation. Plans, directs and implements the user interface design efforts for web and mobile products. Develops highly usable designs that blend standard web best practices and aesthetically pleasing design with a focus on communication and function.

Represents the end-user and bases the design around the needs of the user. Leads the technical aspects of the design team.

Masters 8 years

Senior Design Manager/Architect

Responsible for overall systems design, management of junior staff, quality assurance (QA) processes, and documentation. Analyzes and manage highly complex business and systems requirements, and designs solutions for data, processes, interfaces, controls, outputs, environment, infrastructure tools/utilities and/or testing that fit within the recommended timeframe, architecture, standards and budget.

Bachelors 8 years

Senior Project Manager

Responsible for communications, documentation, issue tracking, and overall project management. Creates and maintains project plans including staffing, scheduling and budget in a leading role. Ensures the project scope, budget and schedule remains on track to meet both internal and external customer’s expectations. Creates and provides project documentation as needed. Manages all administrative aspects of the project. Serves as the primary contact for the customer.

Manages and maintains customer relations.

Bachelors 5 years

Project Manager

Create and maintain project plans including staffing, scheduling and budget. Ensure the project scope, budget and schedule remains on track to meet both internal and external customer’s expectations.

Create and provide project documentation as needed. Manage all administrative aspects of the project. Serve as the primary contact for the customer. Manage and maintain customer relations.

Bachelors 2 years

Information Designer

Performs design, prototyping and implementation of user interfaces.

Develops highly usable designs that blend standard web best practices and aesthetically pleasing design with a focus on communication and function. Represents the end-user and base the design around the needs of the user.

Bachelors 5 years

Program/Developer

Bachelors 5 years

Sept. 2021 Squishymedia, Inc | GSA Multiple Award Schedule (MAS) Catalog | Contract GS-35F-0209T 10

Education Min Exp

Usability/QA Analyst

Performs QA verification and usability analysis tasks for existing systems or systems under development. Develops and executes test plans and test cases. Manages test environment and test data. Drafts documentation for internal and external audiences.

Bachelors 5 years

Junior Designer/Developer

Works to create maintain and implements multiple large scale web projects and applications. Programs and tests websites, web and mobile application using industry best practices and standards.

Associates 3 years

Administrative Assistant

Performs Administrative support tasks, data entry, communications support and daily office management. Associates 0 years

Project Manager 3

Manages and oversees all aspects of a technology project to ensure it is completed on-time and within budget. Has overall responsibility for managing scope, cost, schedule, internal staffing and outside vendors, and contractual deliverable. Prepares reports for upper management regarding status of project. Possesses strong knowledge of technology.

Typically reports to a manager. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. Certified as appropriate in methodologies such as SCRUM/Agile.

Bachelors 10 years

Developer 5

The Developer 5 performs coding, debugging, testing and troubleshooting throughout the application development process.

Designs and develops software applications. May provide systems design and technical architecture services as part of their job duties.

May provide consultation on complex projects. In addition, Developer 5 typically reports to a manager. Being a Developer 5 works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Works autonomously. Goals are generally communicated in solution or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization.

Bachelors 12 years

Developer 4

The Developer 4 performs coding, debugging, testing and troubleshooting throughout the application development process.

Designs and develops software applications. Developer 4 typically reports to a manager. Developer 4 is a specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group.

Bachelors 10 years

Information Designer 2

Gathers requirements from users and stakeholders, defines information architecture, creates sample user personas, and documents user workflow. Applies user-centered design principles to improve the workflow, expand the functionality, and enhance the visual appeal of websites and mobile apps. Information Designer applies the results from user research and usability testing to create new features and improve current features. Designs wireframes, mockups, and prototypes. May perform user research, usability testing, or facilitate focus groups. May require familiarity with various graphic design software packages. Typically reports to a supervisor or manager. Being an Information Designer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function.

Bachelors 7 years

Sept. 2021 Squishymedia, Inc | GSA Multiple Award Schedule (MAS) Catalog | Contract GS-35F-0209T 11

Education Min Exp

Usability/QA Analyst 2

The QA Analyst is knowledgeable of industry and governmental quality regulations. Develops and implements company and quality standards for regulatory compliance. Audits and reviews quality data. Applies user-centered design principles to improve the workflow, expand the functionality, and enhance the visual appeal of websites and mobile apps. Gathers requirements from users and stakeholders, defines information architecture, creates sample user personas, and documents user workflow. Designs wireframes, mockups, and prototypes. Applies the results from user research and usability testing to create new features and improve current features. May perform user research, usability testing, or facilitate focus groups. May require familiarity with various graphic design software packages. Typically reports to a supervisor or manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project.

Bachelors 7 years

Information Architect 2

Gathers requirements from users and stakeholders, defines information architecture, creates sample user personas, and documents user workflow. Applies user-centered design principles to improve the workflow, expand the functionality, and enhance the visual appeal of websites and mobile apps. Being an Information Designer applies the results from user research and usability testing to create new features and improve current features. Designs wireframes, mockups, and prototypes. May perform user research, usability testing, or facilitate focus groups. May require familiarity with various graphic design software packages Typically reports to a supervisor or manager. Being an Information Designer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function.

Masters 10 years

Integration Engineer 2

Responsible for "develops" tasks bridging the responsibilities of systems administrators and developers. Designs, configures, deploys, troubleshoots, and optimizes multi-node systems. Conducts performance analysis and improvement. Implements and monitors software instrumentation for performance monitoring. Manages cloud resource configurations. Integrates technical infrastructure with application code, configuring both as appropriate for optimal performance. Conversant in programming languages, databases, and cloud deployment platforms. Typically reports to a manager.

Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature.

Bachelors 5 years

Integration Engineer 1

Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature.

Bachelors 3 years

Sept. 2021 Squishymedia, Inc | GSA Multiple Award Schedule (MAS) Catalog | Contract GS-35F-0209T 12

2. Maximum order: $500,000.00

3. Minimum order: $100.00

4. Geographic Coverage (delivery area): Domestic only

5. Point(s) of Production: 1638 NE Davis St, Portland OR 97232-3068

6. Discount From List Prices: Prices herein are Net Prices. Basic Discounts have been deducted.

7. Quantity/Volume Discounts: None

8. Prompt Payment Terms: None. Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign Items (lists by country of origin): Not Applicable

10a. Time of Delivery: 30 day or as specified by individual order.

10b. Expedited Delivery: For expedited delivery requirements, please contact

Squishymedia in advance of requirement. Services and items available for expedited delivery are noted in this price list.

10c. Overnight and 2-day delivery: Overnight and 2-day delivery may be available under certain circumstances. Please contact Squishymedia for rates for overnight and 2-day delivery.

10d. Urgent Requirements: Please contact Squishymedia for faster delivery or rush requirements.

11. F.O.B. point(s): Destination

12a. Ordering Address(es): Squishymedia, Inc.

1638 NE Davis St, Portland, OR 97232-3068

12b. Ordering Pprocedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment Address(es): Squishymedia, Inc.

1638 NE Davis St, Portland, OR 97232-3068

14. Warranty provision: Squishymedia warrants and implies that the items delivered hereunder are merchantable and fit for the particular purpose described in this contract.

Warranty provisions are described in Squishymedia’s End User Licensing Agreement

(EULA).

15. Export Packing Charges, (if applicable): Not Applicable

16. Terms and Conditions of Rental, Maintenance, and Repair, (if applicable): Not Applicable

17. Terms and Conditions of Installation, (if applicable): Not Applicable

18a. Terms and Conditions of Repair Parts, (if applicable): Not Applicable

18b. Terms and Conditions for Any Other Services, (if applicable): Not Applicable

19. List of Service and Distribution points: Portland, OR (Delivers regardless of geographic location)

20. List of Participating Dealers, (if applicable): Not Applicable

Sept. 2021 Squishymedia, Inc | GSA Multiple Award Schedule (MAS) Catalog | Contract GS-35F-0209T 13

21. Preventive maintenance, (if applicable): Not Applicable

22a. Special Attributes: Not Applicable

22b. Section 508 compliance information: As mandated by Section 508 of the Rehabilitation Act of 1973 (Subsection 1194.24), Squishymedia’s work product is compliant with requirements of said Act.

23. Data Universal Number System (DUNS) number: 137318189

24. System for Award Management (SAM) Database: Squishymedia has an active registration in the SAM database.

Sept. 2021 Squishymedia, Inc | GSA Multiple Award Schedule (MAS) Catalog | Contract GS-35F-0209T 14

Terms and Conditions Applicable to SIN 54151S

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S)

1. Scope

a. The prices, terms and conditions stated under SIN 54151 Information Technology Professional Services apply exclusively to IT/IAM Professional Services within the scope of this Multiple Award Schedule (MAS).

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. Performance Incentives I FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets.

To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. Order

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order.

Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

4. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

5. Performance of Services

a. The Contractor shall commence performance of services on the date agreed to by the

Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the

Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT/IAM Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

Sept. 2021 Squishymedia, Inc | GSA Multiple Award Schedule (MAS) Catalog | Contract GS-35F-0209T 15

6. Stop-work Order (FAR 52.242-15) (August 1989)

a. The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either –

i. Cancel the stop-work order; or

ii. Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if –

i. The stop-work order results in an increase in the time required for, or in the Contractor’s cost properly allocable to, the performance of any part of this contract; and

ii. The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

d. If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

7. Inspection of Services

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS- -COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT

TERMS AND CONDITIONS —COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I —OCT 2008)

(DEVIATION I – FEB 2007) applies to Time-and- Materials and Labor-Hour Contracts orders placed under this contract.

8. Responsibilities of the Contractor

Squishymedia shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

Sept. 2021 Squishymedia, Inc | GSA Multiple Award Schedule (MAS) Catalog | Contract GS-35F-0209T 16

9. Responsibilities of the Ordering Activity Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT/IAM Professional Services.

10. Independent Contractor

All IT/IAM Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

11. Organizational Conflicts of Interest

a. Definitions. “Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract. “Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor. An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR

9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

12. Invoices

a. The Contractor, upon completion of the work ordered, shall submit invoices for IT/ IAM Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

13. Payments

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time and materials orders, the Payments under Time and Materials and Labor Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time and materials orders placed under this contract. For labor hour orders, the Payment under Time and Materials and Labor Hour Contracts at FAR 52.212-4 (MAR2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor hour orders placed under this contract. 52.216-31 (Feb 2007) Time-and- Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision: The Government contemplates award of a Time-and-Materials or Labor- Hour type of contract resulting from this solicitation.

Sept. 2021 Squishymedia, Inc | GSA Multiple Award Schedule (MAS) Catalog | Contract GS-35F-0209T 17

a. The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

i. The offeror;

ii. Subcontractors; and/or

iii. Divisions, subsidiaries, or affiliates of the offeror under a common control.

14. Resumes

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon requests.

15. Incidental Support Costs

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

16. Approval of Subcontracts

The ordering activity may require that the Contractor receive, from the ordering activity’s Contracting Officer, written consent before placing a subcontract for furnishing any of the work called for in a task order.

17. Description of IT/IAM PROFESSIONAL Services and Pricing

a. The Contractor shall provide a description of each type of IT/IAM Service offered under Special Item Numbers 54151S IT/IAM Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT/IAM Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

Sept. 2021 Squishymedia, Inc | GSA Multiple Award Schedule (MAS) Catalog | Contract GS-35F-0209T 18

Terms and Conditions Applicable to SIN 54151ECOM

TERMS AND CONDITIONS APPLICABLE TO ELECTRONIC COMMERCE (EC) SERVICES AND

SUBSCRIPTION SERVICES (SPECIAL ITEMS NUMBER 54151ECOM)

1. Scope

a. The prices, terms and conditions stated under SIN 54151ECOM Electronic Commerce (EC) Services apply exclusively to EC Services within the scope of this Multiple Award Schedule (MAS).

2. Electronic Commerce Capacity and Coverage

The Ordering Activity shall specify the capacity and coverage required as part of the initial requirement.

3. Information Assurance

a. The Ordering Activity is responsible for ensuring to the maximum extent practicable that each requirement issued is in compliance with the Federal Information Security Management Act (FISMA)

b. The Ordering Activity shall assign an impact level (per Federal Information Processing Standards Publication 199 & 200 (FIPS 199, “Standards for Security Categorization of Federal Information and Information Systems”) (FIPS 200, “Minimum Security Requirements for Federal Information and Information Systems”) prior to issuing the initial statement of work. Evaluations shall consider the extent to which each proposed service accommodates the necessary security controls based upon the assigned impact level. The Contractor awarded SIN 54151ECOM is capable of meeting at least the minimum security requirements assigned against a low-impact information system (per FIPS 200).

c. The Ordering Activity reserves the right to independently evaluate, audit, and verify the FISMA compliance for any proposed or awarded Electronic Commerce services.

All FISMA certification, accreditation, and evaluation activities are the responsibility of the ordering activity.

4. Delivery Schedule

The Ordering Activity shall specify the delivery schedule as part of the initial requirement. The Delivery Schedule options are found in Information for Ordering Activities Applicable to All Special Item Numbers, paragraph

6. Delivery Schedule.

5. Interoperability

When an Ordering Activity requires interoperability, this requirement shall be included as part of the initial requirement. Interfaces may be identified as interoperable on the basis of participation in a sponsored program acceptable to the Ordering Activity. Any such access or interoperability with teleports/gateways and provisioning of enterprise service access will be defined in the individual requirement.

Sept. 2021 Squishymedia, Inc | GSA Multiple Award Schedule (MAS) Catalog | Contract GS-35F-0209T 19

6. Order

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering electronic services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all electronic services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

7. Performance of Electronic Services

The Contractor shall provide electronic services on the date agreed to by the Contractor and the ordering activity.

8. Responsibilities of the Contractor

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character.

9. Rights in Data

The Contractor shall comply FAR 52.227- 14 RIGHTS IN DATA – GENERAL and with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character.

10. Acceptance Testing

If requested by the ordering activity the Contractor shall provide acceptance test plans and procedures for ordering activity approval. The Contractor shall perform acceptance testing of the systems for ordering activity approval in accordance with the approved test procedures.

11. Warranty

The Contractor shall provide a warranty covering each Contractor- provided electronic commerce service. The minimum duration of the warranty shall be the duration of the manufacturer’s commercial warranty for the item listed below:

Squishymedia commercial warranty information.

The warranty shall commence upon the later of the following:

a. Activation of the user’s service

b. Installation/delivery of the equipment

Sept. 2021 Squishymedia, Inc | GSA Multiple Award Schedule (MAS) Catalog | Contract GS-35F-0209T 20

The Contractor, by repair or replacement of the defective item, shall complete all services within five working days of notification of the defect. Warranty service shall be deemed complete when the user has possession of the repaired or replaced item. If the Contractor renders warranty service by replacement, the user shall return the defective item(s) to the Contractor as soon as possible but not later than ten (10) working days after notification.

12. Management and Operations Pricing

The Contractor shall provide management and operations pricing on a uniform basis. All management and operations requirements for which pricing elements are not specified shall be provided as part of the basic service.

13. Training

The Contractor shall provide normal commercial installation, operation, maintenance, and engineering interface training on the system.

14. Monthly Reports

In accordance with commercial practices, the Contractor may furnish the ordering activity/user with a monthly summary ordering activity report.

15. Electronic Commerce Service Plan

Squishymedia does not directly provide electronic commerce services. When electronic commerce services are integrated into client sites and applications, the terms and conditions of the third-party electronic commerce platform will apply.

Squishymedia, Inc.

General Services Administration Federal Supply Service

Authorized Federal Supply Multiple Award Schedule (MAS) Price List

Table of Contents

Squishymedia Overview

Highly Effective Web & Mobile Communications

Making Your Job Easier

Experience

Expertise

Flexibility

Services