MAS - Netimpact Strategies Inc. - GS35F0206Y

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule

FSC Group: Information Technology FSC Class:

Contract number: GS-35F-0206Y

For more information on ordering go to the following website: http://www.gsa.gov/schedules.

Contract period: 2/16/2022-2/15/2027

NETIMPACT STRATEGIES INC

950 Herndon Parkway, Suite 350 Herndon, VA 20170 Office | 540-454-9950 Fax | 703-462-8154 www.netimpactstrategies.com

Contract Administrator:

Heather Nash heather.nash@netimpactstrategies.com Phone: 703-559-3280

Business size: Other than small business

GS35F0206Y is listed here for reference purposes only and is replaced by GS00F072DA. GS35F0206Y is only to be used for BPAs and orders awarded prior to October 30, 2023. All new BPAs and orders MUST be awarded against the contractor’s GSA MAS PSS contract GS00F072DA.

Pricelist current as of Modification # PS-0036; Effective 3/10/2023

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Page 4

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Page 5

2. Maximum order: $500,000

3. Minimum order: $100

4. Geographic coverage (delivery area). Domestic

5. Point(s) of production (city, county, and State or foreign country). N/A

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. 1% on orders over $300,000

8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. NET 30

9. Foreign items (list items by country of origin). Not Applicable

10a. Time of delivery. (Contractor insert number of days.) Contact Contractor

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. Contact Contractor

10c. Overnight and 2-day delivery. Contact Contractor

10d. Urgent Requirements. Contact Contractor

11. F.O.B. point(s). Destination

12a. Ordering address(es).

NETIMPACT STRATEGIES INC

950 Herndon Parkway, Suite 350 Herndon, VA 20170

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3

13. Payment address(es).

NETIMPACT STRATEGIES INC

950 Herndon Parkway, Suite 350 Herndon, VA 20170

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available for the information and communication technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location). ICT accessibility standards can be found at: http://www.Section508.gov/. – N/A

23. Unique Entity Identifier (UEI) number. LZJGFBLKFEW6

24. Notification regarding registration in System for Award Management (SAM) database. Contractor registered and active in SAM

LABOR CATEGORY RATES GSA SERVICES (All rates below include IFF)

Expert (Level 1) $ 128.56

Expert (Level 3) $ 181.76

Coordinator 3 $ 70.44

Coordinator 4 $ 84.52

LABOR CATEGORY DESCRIPTIONS (54151S)

· Provide oversight for multiple projects and serve as the highest level of escalation for all delivery, performance, and contractual issues

· Provide expertise on governance processes, program management, and performance metrics

· Assist the project/program manager in resource and staff management, making sure the appropriate resources are made available to the project

· Resolve any contractual, legal or quality disputes with the customer

· Provide mentorship to other management and technical staff Master’s degree in related field and 10+ years of experience in project management managing multiple large-scale IT system development projects.

-Or- Bachelor’s degree in related field and 15+ years of experience in project management managing multiple large- scale IT system development projects.

Plus demonstrated:

· Leadership skills in project and personnel management

· Proficiency in IT system development and implementation

· Proficiency in topics related to project management, portfolio management, governance and enterprise architecture

Typical duties include the following:

· Support Requirements definition and documentation

· Assist with functional and process analysis and documentation

· Assist with planning and implementing IT solutions

· Assist with testing the completed solution against the functional requirements

· Train customer on new processes Bachelor’s degree in related field and 2+ years of experience in business process re-engineering and/or IT systems analysis and design.

Plus demonstrated ability to:

· Complete clearly defined project tasks with supervision

· Contribute to the content and creation of deliverables for definition, development, and validation of business processes and business rules

· Attain necessary training or certification(s) to remain aligned with NetImpact’s strategy and direction

· Understand and advise on customer business processes that the NetImpact IT solution supports Bachelor’s degree in related field and 4+ years of experience in business process re-engineering and/or systems analysis and design.

Plus demonstrated ability to:

· Complete clearly defined project tasks with minimal supervision

· Support building a requirements framework and use case structure

· Plan, structure, and facilitate group requirements sessions

· Translate customer functional requirements into business and technical solutions and demonstrate that the intended outcome meets the customer requirements

· Develop business and technical solutions using COTS

· Support quality oversight

· Develop acceptance test plans and QA processes, and assist with acceptance test with customer stakeholders

· Assist with training curriculum and materials and lead customer training sessions

· Work independently and Contributes to the content and creation of deliverables for definition, development, and validation of information technology processes or solutions

· Attain necessary training or certification(s) to remain aligned with NetImpact’s strategy and direction

· Provide expertise in the design and development of complex business solutions that adhere to best practices and industry standards

· Serve as expert on topics related to Business Process, Service Management, IT Portfolio Management, Program Management, Capital Planning and Investment Control and Earned Value Management.

· Serve as expert on topics related to governance frameworks and organizational decision-making models

· Serve as an advisor to the team and the customer on major functional issues that have significant impact to the project Master’s degree in related field and 2+ years of experience in modeling, designing, developing and managing large enterprise IT and business solutions -Or- Bachelor’s degree in related field and 4+ years of experience in modeling, designing, developing and managing large enterprise IT and business solutions

Plus demonstrated ability to:

· Successfully creates IT and business solutions for multiple concurrent projects, applying expert knowledge and understanding of technical options

· Solve complex business and technical problems on projects that prevented project derailment or failure

· Attain necessary training or certification(s) to remain aligned with NetImpact’s strategy and direction

· Lead team members in planning and Master’s degree in related field and 6+ years of experience in modeling, designing, developing and managing large enterprise IT and business solutions

reviewing customer policy and industry standards and advise the customer and the team on best practices

· Provide expertise in the design and development of complex business solutions that adhere to best practices and industry standards

· Serve as expert on topics related to Business Process, Service Management, IT Portfolio Management, Program Management, Capital Planning and Investment Control and Earned Value Management.

· Serve as expert on topics related to governance frameworks and organizational decision-making models

· Serve as an advisor to the team and the customer on major functional issues that have significant impact to the project -Or- Bachelor’s degree in related field and 8+ years of experience in modeling, designing, developing and managing large enterprise IT and business solutions

Plus demonstrated ability to:

· Successfully creates IT and business solutions for multiple concurrent projects, applying expert knowledge and understanding of technical options

· Solve complex business and technical problems on projects that prevented project derailment or failure

· Attain necessary training or certification(s) to remain aligned with NetImpact’s strategy and direction

· Lead team members in planning and reviewing customer policy and industry standards (IEEE, ANSI, ISO, CMMI) and advise the customer and the team on best practices

· Provide expertise in the design and development of complex business solutions that adhere to best practices and industry standards

· Serve as expert on topics related to IT Portfolio Management, Program Management, Capital Planning and Investment Control and Earned Value Management.

· Serve as expert on topics related to governance frameworks and organizational decision-making models

· Serve as an advisor to the team and the customer on major functional Master’s degree in related field and 10+ years of experience in modeling, designing, developing and managing large enterprise IT and business solutions -Or- Bachelor’s degree in related field and 15+ years of experience in modeling, designing, developing and managing large enterprise IT and business solutions

Plus demonstrated ability to:

· Successfully creates IT and business solutions for multiple concurrent projects, applying expert knowledge and understanding of technical options

· Solve complex business and technical problems on projects that prevented project derailment or failure

· Attain necessary training or certification(s) to remain aligned with NetImpact’s strategy and direction

issues that have significant impact to the project

· Provide career mentorship to staff within the practice by facilitating professional development opportunities

· Lead meetings to:

· Gather network features/services needed to implement the Enterprise network

· Gather user performance, SLAs and metrics to define and measure the performance of the Enterprise network

· Define scalability and availability objectives

· Define network management objectives

· Define service-level management using industry best practices (ITSM)

· Translate customer functional requirements into a technical solution and demonstrate the intended outcome will meet the customer requirements.

· Provides thought-leadership to solving complex technical issues and facilitate a consistent and scalable Network architecture

· Compare different potential network designs in relation to industry best practices, compliance with ITSM and customer policies

· Analyze the network design and identify all potential capacity or scaling issues relative to the solution requirements

· Recommend different testing strategies and document all aspects of testing validation of the new solution in accordance with industry best practices and customer policies Master’s degree in related field and 4+ years of experience in design and implementation of Enterprise networks -Or- Bachelor’s degree in related field and 6+ years of experience in design and implementation of Enterprise networks

Plus demonstrated ability to:

· Provide thought-leadership to solving complex technical issues and facilitate a consistent and scalable Network architecture

· Ensure that the architecture of the network solution is according to network engineering principles

· Accept ultimate responsibility for the overall network solution to business problems presented on the project, and ensured the solutions were appropriately implemented

· Stay abreast with the latest technology and propose recommendations as applicable

· Attains necessary training or certification(s) to remain aligned with NetImpact’s strategy and direction

· Responsible for overall performance Master’s degree in related field and 2+ years of experience -Or- Bachelor’s degree in related field and

with oversight from an Engagement Director

· Provide Program Management for one medium or multiple small size projects and serve as the main client liaison to manage scope, performance, and customer expectations

· Provide oversight to project managers or team leads on the development of project work plan

· Manage or monitor project delivery and ensure project cost, schedule, and scope are adhering to the agreed upon work plan

· Act as the first level of escalation for all delivery, performance, and contractual issues

· Provide expertise on governance processes, program management, and performance metrics

· Provide quality control over the work of the entire team.

4+ years of experience

Plus demonstrated ability to:

· Manage multiple concurrent programs and conducted project reviews with project managers

· Exhibit management skills through promotion to levels of higher responsibility (more staff, longer projects, greater complexity)

· Successfully manage relationships with client senior management and executives to ensure issue resolution and provide recommendations for additional NetImpact IT services

· Attain necessary training or certification(s) to remain aligned with NetImpact’s IT strategy and direction

· Provide Program Management for one large or multiple small size projects and serve as the main client liaison to manage scope, performance, and customer expectations

· Provide oversight to project managers or team leads on the development of project work plan

· Manage or monitor project delivery and ensure project cost, schedule, and scope are adhering to the agreed upon work plan

· Act as the first level of escalation for all delivery, performance, and contractual issues

· Provide expertise on governance processes, program management, and performance metrics

· Provide quality control over the work of the entire team.

Master’s degree in related field and 8+ years program management experience managing large or multiple small/medium projects concurrently -Or- Bachelor’s degree in related field and 12+ years program management experience managing large or multiple small/medium projects concurrently

Plus demonstrated ability to:

· Manage multiple concurrent programs and conducted project reviews with project managers

· Exhibit management skills through promotion to levels of higher responsibility (more staff, longer projects, greater complexity)

· Successfully manage relationships with client senior management and executives to ensure issue resolution and provide recommendations for additional NetImpact IT services

· Attain necessary training or certification(s) to remain aligned with NetImpact’s IT strategy and

direction

· Responsible for overall performance with minimal or no supervision from an Engagement Director

· Provide Program Management for one large or multiple medium size projects and serve as the main client liaison to manage scope, performance, and customer expectations

· Provide oversight to project managers or team leads on the development of project work plan Manage or monitor project delivery and ensure project cost, schedule, and scope are adhering to the agreed upon work plan

· Act as the first level of escalation for all delivery, performance, and contractual issues

· Provide expertise on governance processes, program management, and performance metrics

· Provide quality control over the work of the entire team.

Master’s degree in related field and 10+ years program management experience managing large or multiple small/medium projects concurrently -Or- Bachelor’s degree in related field and 14+ years program management experience managing large or multiple small/medium projects concurrently

Plus demonstrated ability to:

· Manage multiple concurrent programs and conducted project reviews with project managers

· Exhibit management skills through promotion to levels of higher responsibility (more staff, longer projects, greater complexity)

· Successfully manage relationships with client senior management and executives to ensure issue resolution and provide recommendations for additional NetImpact IT services

· Attain necessary training or certification(s) to remain aligned with NetImpact’s IT strategy and direction

· Lead a small size project and serves as the main client liaison to manage scope, performance, and customer expectations

· Build project work plan that includes all aspects of delivering the NetImpact IT solution from project start to finish

· Deliver on-time and on- budget against the agreed upon work plan.

· Understand and advise on customer business processes that the NetImpact IT solution supports

· Plan, structure, and facilitate group requirements sessions

· Define governance processes and performance metrics

· Provide quality control over the work of entire team Master’s degree in related field and 3+ years of experience -Or- Bachelor’s degree in related field and 5+ years of experience

Plus demonstrated ability to:

· Serve as the project manager responsible for the overall execution of the project, managing project resource, schedule and cost, ensuring compliance to contractual agreement and quality requirement

· Independently create and/or review project work plans

· Oversee project teams to ensure administrative, and delivery occur as planned

· Develop relationships with client management to facilitate project issue resolution

· Lead a small to medium size project and serves as the main client liaison to manage scope, performance, and customer expectations

· Build project work plan that includes all aspects of delivering the NetImpact IT solution from project start to finish

· Deliver on-time and on- budget against the agreed upon work plan.

· Understand and advise on customer business processes that the NetImpact IT solution supports

· Plan, structure, and facilitate group requirements sessions

· Define governance processes and performance metrics

· Provide quality control over the work of entire team Master’s degree in related field and 4+ years project management and team lead experience managing small to medium size projects -Or- Bachelor’s degree in related field and 6+ years project management and team lead experience managing small to medium size projects

Plus demonstrated ability to:

· Serve as the project manager responsible for the overall execution of the project, managing project resource, schedule and cost, ensuring compliance to contractual agreement and quality requirement

· Independently create and/or review project work plans

· Oversee project teams to ensure administrative, and delivery occur as planned

· Develop relationships with client management to facilitate project issue resolution

· Attain necessary training or certification(s) to remain aligned with NetImpact’s IT strategy and direction

· Lead a medium to large size project and serves as the main client liaison to manage scope, performance, and customer expectations

· Build project work plan that includes all aspects of delivering the NetImpact IT solution from project start to finish

· Deliver on-time and on- budget against the agreed upon work plan.

· Understand and advise on customer business processes that the NetImpact IT solution supports

· Plan, structure, and facilitate group requirements sessions Master’s degree in related field and 6+ years project management and team lead experience managing small to medium size projects -Or- Bachelor’s degree in related field and 8+ years project management and team lead experience managing small to medium size projects

Plus demonstrated ability to:

· Serve as the project manager responsible for the overall execution of the project, managing project resource, schedule and cost, ensuring compliance to contractual

Define governance processes and performance metrics

· Provide quality control over the work of entire team agreement and quality requirement

· Independently create and/or review project work plans

· Oversee project teams to ensure administrative, and delivery occur as planned

· Develop relationships with client management to facilitate project issue resolution

· Attain necessary training or certification(s) to remain aligned with NetImpact’s IT strategy and direction

· Develop and implement procedures and test plans for assuring quality in a system development environment which supports large databases and applications.

· Provide development of project Software Quality Assurance Plan and the implementation of procedures that conforms to the requirements of the contract.

· Provide an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process.

· Responsible for all activities involving quality assurance and compliance with applicable regulatory requirements.

· Conduct audits and reviews/analyzes data and documentation.

Master’s degree in related field and 3+ years of experience -Or- Bachelor’s degree in related field and 5+ years of experience

Plus demonstrated ability to:

· Knowledge of the principles, practices and procedures of quality assurance testing and the ability to apply knowledge and skills to a range of professional assignments including the most difficult and complex

· Design, write, test and document efficient testing solutions to meet customer needs

· Strong written and verbal communication skills

· Work with minimal supervision and demonstrate initiative and good judgment

· Assist the Project Manager in Bachelor’s degree in related field and 4+ years of combined experience in modeling, designing, developing and managing large enterprise systems

· Successfully assists with creating IT solutions for multiple projects,

planning and reviewing customer technical/architectural standards and advise the customer and the team on industry best practices

· Assist with the design and development of IT technical solutions that adhere to best practices and industry standards

· Provide some expertise in enterprise architecture (EA) framework and modeling techniques such as DoDAF, BEA, FEAF, FSAM etc.

applying knowledge and understanding of technical options

· Attains necessary training or certification(s) to remain aligned with NetImpact’s IT strategy and direction

· Assist the Project Manager in planning and reviewing customer technical/architectural standards and advise the customer and the team on industry best practices

· Assist with the design and development of complex IT technical solutions that adhere to best practices and industry standards

· Provide expertise in enterprise architecture (EA) framework and modeling techniques such as DoDAF, BEA, FEAF, FSAM etc.

Bachelor’s degree in related field and 6+ years of combined experience in modeling, designing, developing and managing large enterprise systems. Plus:

· Successfully creates IT solutions for multiple projects, applying broad knowledge and understanding of technical options

· Attained technical certification(s) to remain aligned with NetImpact’s strategy and direction

· Attains necessary training or certification(s) to remain aligned with NetImpact’s strategy and direction

· Assist the Project Manager in planning and reviewing customer technical/architectural standards and advise the customer and the team on industry best practices

· Lead the design and development of complex IT technical solutions that adhere to best practices and industry standards

· Provide expertise in enterprise architecture (EA) framework and modeling techniques such as DoDAF, BEA, FEAF, FSAM etc.

Master’s degree in related field and 6+ years of experience -Or- Bachelor’s degree in related field and 10+ years of combined experience in modeling, designing, developing and managing large enterprise systems Plus:

· Successfully creates IT solutions for multiple projects, applying expert knowledge and understanding of technical options

· Lead the development of architectural deliverables

· Attains technical certification(s) to remain aligned with NetImpact’s IT strategy and direction

· Assess customer’s technical and business architecture and develop roadmaps to reach the desired end target state

· Design, develop, enhance, debug, and implement software. Troubleshoot production problems related to software applications.

· Research, test, build, and coordinate the conversion and/or integration of new products based on client requirements.

Design and develop new software products or major enhancements to existing software.

· Address problems of systems integration, compatibility, and multiple platforms.

· Consult with project teams and end users to identify application requirements.

· Perform feasibility analysis on potential future projects to management.

· Assist in the evaluation and recommendation of application software packages, application integration and testing tools.

· Resolve problems with software and responds to suggestions for improvements and enhancements.

· Act as team leader on projects.

· Instruct, assign, direct, and check the work of other software developers on development team.

· Participate in development of software user manuals.

Master’s degree in related field and 6+ years of experience in designing and developing software applications -Or- Bachelor’s degree in related field and 8+ years of experience in designing and developing software applications

Plus demonstrated ability to:

· Fluency in multiple programming languages

· Knowledge of software development principles and best practices.

Strong analytical thinking and problem-solving skills

· Strong written and verbal communication skills

· Work with minimal supervision and demonstrate initiative and good judgment

· Serve as a liaison with client technical staff to support planning for the new solution

· Design, develop, and implement Bachelor’s degree in related field and 4+ years of experience in designing, developing, and managing software applications.

Plus demonstrated ability to:

· Complete clearly defined project tasks with minimum supervision

· Contribute significantly to the design, implementation, and testing of technical IT solutions

· Attain necessary training or

software solutions that automate and/or integrate customer business processes and functions

· Perform installation and detailed configuration of COTS applications

· Carry-out testing and quality assurance (QA) processes

· Coordinate production roll- out activities

· Application support after roll- out certification(s) to remain aligned with NetImpact’s strategy and direction

Typical duties include the following:

· Assist the Project Manager in planning and reviewing customer technical and architectural standards

· Lead the development of Technical Concept of Operations documents, DITSCAP, C&A or other required technical documentations

· Assist client technical staff in setting up IT solutions and serve as the POC for issue resolution

· Assist in facilitating group requirements sessions and work with individual stakeholders in gathering technical requirements

· Design, develop, and implement COTS or custom software solutions that automate and/or integrate customer business processes and functions based on industry best practice

· Provide quality oversight to the team

· Develop acceptance test plans and QA processes and lead/execute acceptance test with customer stakeholders.

· Ongoing application support post roll- out Master’s degree in related field with 2+ years of experience in designing, developing, and managing large enterprise applications -Or- Bachelor’s degree in related field and 6+ years of experience in designing, developing, and managing large enterprise applications

Plus demonstrated ability to:

· Successfully creates IT technical solutions independently

· Demonstrate technical proficiency in at least one of NetImpact’s targeted information technologies through performance and/or certification

· Provides review and QA for the work of others on the team

· Accepts ultimate responsibility for the overall IT solution to business problems presented on the project, and ensured the solutions were appropriately implemented

· Attains necessary training or certification(s) to remain aligned with NetImpact’s strategy and direction

· Provides expert training, guidance and insight into specific technologies and methodologies and their application.

· Independently plans and performs Master’s degree in related field with 5+ years of experience in designing, developing, and managing large enterprise applications

Bachelor’s degree and 8+ years of related technical experience in the IT field directly related to the required area of expertise.

research, design assessment, development, integration and other assignments where a specific subject matter expertise is necessary.

· Provide subject matter expertise in enterprise architecture (EA) framework and modeling techniques such as DoDAF, BEA, FEAF, FSAM etc.

Plus demonstrated ability to:

· Successfully create IT solutions for multiple projects, applying broad knowledge and understanding of technical options

· Demonstrate technical proficiency and expert knowledge related to the required area of expertise through industry recognition and/or actual performance

· Attain necessary training or certification(s) to remain aligned with NetImpact’s IT strategy and direction

· Provides expert training, guidance and insight into specific technologies and methodologies and their application.

· Independently plans and performs research, design assessment, development, integration and other assignments where a specific subject matter expertise is necessary.

· Provides subject matter expertise in enterprise architecture (EA) framework and modeling techniques such as DoDAF, BEA, FEAF, FSAM etc.

Master’s degree in related field and 8+ years of related technical experience in the IT field directly related to the required area of expertise.

-Or- Bachelor’s degree and 12+ years of related technical experience in the IT field directly related to the required area of expertise.

Plus demonstrated ability to:

· Successfully create IT solutions for multiple projects, applying broad knowledge and understanding of technical options

· Demonstrate superior technical proficiency and expert knowledge related to the required area of expertise through industry recognition and/or actual performance

· Attain necessary training or certification(s) to remain aligned with NetImpact’s IT strategy and direction

· Provides expert training, guidance and insight into specific technologies and methodologies and their application.

· Independently plans and performs research, design assessment, development, integration and other Master’s degree in related field and 12+ years of related technical experience in the IT field directly related to the required area of expertise

Bachelor’s degree and 14+ years of related technical experience in the IT field directly related to the required

assignments where a specific subject matter expertise is necessary.

· Provides subject matter expertise in enterprise architecture (EA) framework and modeling techniques such as DoDAF, BEA, FEAF, FSAM etc.

area of expertise.

Plus demonstrated ability to:

· Successfully create IT solutions for multiple projects, applying broad knowledge and understanding of technical options

· Demonstrate technical proficiency and expert knowledge related to the required area of expertise through industry recognition and/or actual performance

· Attain necessary training or certification(s) to remain aligned with NetImpact’s IT strategy and direction

· Organizes project/schedule and manages progress and client expectations relative to the project plan.

· Develops initial design and organization of deliverables.

· Supports the team in research about product by interviewing subject matter experts, reviewing existing documentation and using the application.

· Authors end-user documentation.

· Edits documentation projects, including copy, pre-press and accuracy editing.

· Follows through on documentation project to its completion, including client sign off, production and archiving.

Associates degree in English, Communications, or a related field and 3+ years of work experience related to creating or editing technical documents.

· Prepare customized training material in a variety of formats based on needs of the organization

· Develop lesson plans and curriculums Master’s degree in related field and 2+ years of experience -Or- Bachelor’s degree in related field and 4+ years of experience

as required

· Understand the needs of the client and successfully link needs and solutions.

· Understand client operations and translate to training requirements

· Support Change Management processes and play pivotal support role for tool adoption

· Create references and guides for end users as well as system administrators

· Assess, design, and conceptualize training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training and behavioral studies.

· Identify the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement.

· Develop and revise training courses. Prepare training catalogs and course materials.

· Excellent presentation and communication skills in both written and oral form

· Ability to work with minimal supervision and demonstrate initiative and good judgment

LABOR CATEGORY DESCRIPTIONS (54151HEAL)

applicable Certifications Functional Responsibilities

and provides support for stakeholders to define requirements for Health IT engagements.

relevant programming expertise.

Makes recommendations to optimize processes and implementations.

to Health IT. Requires relevant technical knowledge.

projects.

capabilities for products/services required.

relevant programming expertise.

Certifications Functional Responsibilities

(entry level position.)

objectives. Coordinates with and provides support for stakeholders to define requirements for Health IT engagements.

leadership to others.

Provides integral support in requirements determination, conceptualization, data processing, systems analysis, design, development, testing, verification and validation, documentation, and implementation. Leads a team in the initiating, planning, controlling, executing, and closing tasks of programs and projects or segment of a program or project to produce the solution deliverable. Work with stakeholders to identify business requirements, processes and risks.

Evaluate current business processes and recommend solutions for improvements. Develop and maintain best practices to meet changing business needs. Has a thorough understanding of Health program requirements and provides leadership to others.

Business Administrator / Coordinator 3

Supports day-to-day activities such as budgeting, documentation, reporting, logistics, and analysis.

Business Administrator / Coordinator 4

analysis. Has a thorough understanding of

Functional Responsibilities program requirements and serves as the primary point of contact for the Health IT Program or Project Manager. Recommends and develops techniques for improving the program

and regulations. Provides leadership to others.

leadership and supervision to others.