MAS - Creative Information Technology, Inc. - GS35F0194W

Creative Information Technology, Inc. (CITI) GSA Catalog Contract No: GS-35F-0194W

Special Item Numbers 54151S

Category Code S: Information Technology Professional Services

Special Item Numbers 54151HEAL

Category Code S: Health Information Technology Services

Special Item Numbers 511210

Category Code S: Software Licenses

January 11, 2025 through

January 10, 2030

This solicitation is not intended to solicit for the reselling of IT Professional

Services, except for the provision of implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances the services must be performed by the publisher or manufacturer or one of their authorized agents.

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Table of Contents

1.0 SPECIAL ITEM NO. 54151S - INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES, Special Item No. 54151HEAL HEALTHCARE INFORMATION

TECHNOLOGY SERVICES, and Special Item No 511210 Software license

2.0 INFORMATION FOR ORDERING ACTIVITIES

3.0 TERMS AND CONDITIONS

4.0 DESCRIPTIVE INFORMATION RELATING TO THE EQUIPMENT

AND/OR SOFTWARE OFFERED

5.0 PRODUCTS AND SERVICES PRICELIST

5.1 QUALIFICATIONS AND GENERAL RESPONSIBILITIES OF EACH LABOR RANK

(SENIOR, JUNIOR, ETC.)

5.2 LABOR CATEGORY DESCRIPTIONS

5.3 PRICE LIST: PRICE PER HOUR BY LABOR CATEGORY AND RANK, CONTRACTOR

SITE AND GOVERNMENT SITE, INCLUDING IFF

5.4 Unify Product Description and Modules

5.5 Unify Price Sheet

5.6 LIST OF SERVICE AND DISTRIBUTION POINTS

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AUTHORIZED FEDERAL SUPPLY SERVICE

INFORMATION TECHNOLOGY SCHEDULE PRICELIST

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

EQUIPMENT, SOFTWARE AND SERVICES

1.0 SPECIAL ITEM NO. 54151S - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES,

Special Item No. 54151HEAL HEALTHCARE INFORMATION TECHNOLOGY SERVICES, and Special Item No 511210 SOFTWARE LICENSES

FPDS Code D301 IT Facility Operation and Maintenance

FPDS Code D302 IT Systems Development Services

FPDS Code D306 IT Systems Analysis Services

FPDS Code D307 Automated Information Systems Design and Integration Services

FPDS Code D308 Programming Services

FPDS Code D310 IT Backup and Security Services

FPDS Code D311 IT Data Conversion Services

FPDS Code D313 Computer Aided Design/Computer Aided Manufacturing (CAD/CAM) Services

FPDS Code D316 IT Network Management Services

FPDS Code D317 Automated News Services, Data Services, or Other Information Services

FPDS Code D399 Other Information Technology Services, Not Elsewhere Classified

Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

Note 2: Offerors and Agencies are advised that the Group 70 Information Technology Schedule is not to be used as a means to procure services which properly fall under the Brooks Act.

These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.

Note 3: This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision of implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances the services must be performance by the publisher or manufacturer or one of their authorized agents.

Creative Information Technology, Inc.

7799 Leesburg Pike, Suite 500 North, Falls Church, Virginia 22043

Telephone (703) 483-4300; fax (571) 633-1747

Internet Address/Web Site: http://www.citi-us.com

Contract Number: GS-35F-0194W

Period Covered by Contract: January 11, 2025 – January 10, 2030

General Services Administration

Federal Supply Service http://www.citi-us.com/

Contract Number: GS-35F-0194W Page | 4

Pricelist current through Modification #PO0044, dated 11/22/2024.

Products and ordering information in this Authorized FSS Information Technology Schedule

Pricelist are also available on the GSA Advantage! System. Agencies can browse GSA Advantage!

by accessing the Federal Supply Service’s Home Page via the Internet at http://www.fss.gsa.gov/

2.0 INFORMATION FOR ORDERING ACTIVITIES

1. Geographic Scope of Contract:

The geographic scope of this contract is the 48 contiguous states, the District of Columbia, Alaska, Hawaii, and the Commonwealth of Puerto Rico, and U.S. Federal government locations and facilities in other countries.

2. Contractor's Ordering Address and Payment Information:

Contractor’s Ordering Address: 7799 Leesburg Pike, Suite 500 North, Falls Church, Virginia 22043

Contractor’s Service Area: All Government locations within the scope of the contract.

Contractor’s Payment Address: 7799 Leesburg Pike, Suite 500 North, Falls Church, Virginia

22043

Contractors are required to accept credit cards for payments equal to or less than the micro-purchase threshold for oral or written delivery orders. Credit cards will be acceptable for payment above the micro-purchase threshold. In addition, bank account information for wire transfer payments will be shown on the invoice.

The following telephone number(s) can be used by ordering activities to obtain technical and/or ordering assistance: (703) 483-4300

3. Liability For Injury Or Damage

The Contractor shall not be liable for any injury to ordering activity personnel or damage to ordering activity property arising from the use of equipment maintained by the Contractor, unless such injury or damage is due to the fault or negligence of the Contractor.

4. Statistical Data for Government Ordering Office Completion of Standard Form 279:

Block 9: G. Order/Modification Under Federal Schedule

Block 16: Data Universal Numbering System (DUNS) Number: 01-619-4438___

Block 30: Type of Contractor - _A. Small Business

A. Small Disadvantaged Business

B. Other Small Business

C. Large Business

G. Other Nonprofit Organization

L. Foreign Contractor

Block 31: Woman-Owned Small Business - No

Block 36: Contractor's Taxpayer Identification Number (TIN): 52-1989645 http://www.fss.gsa.gov/

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4a. CAGE Code: 1JU52

4b. Contractor has registered with the Central Contractor Registration Database.

5. FOB Destination

6. Delivery Schedule

a. Time of Delivery: The Contractor shall deliver to destination within the number of calendar days after receipt of order (ARO), as set forth below:

Special Item Number Delivery Time (Days ARO)

54151S: As negotiated w/the Ordering Agency | 54151HEAL As negotiated w/the

Ordering Agency | 511210 Software Licenses As negotiated w/the Ordering Agency

b. URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within three workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

7. Discounts: Prices shown are NET Prices; Basic Discounts have been deducted.

a. Prompt Payment: __0_% - ___ days from receipt of invoice or date of acceptance, whichever is later.

b. Quantity

c. Dollar Volume

d. Government Educational Institutions

e. Other

8. Trade Agreements Act of 1979, as amended:

All items are U.S. made end products, designated country end products, Caribbean Basin country end products, Canadian end products, or Mexican end products as defined in the Trade

Agreements Act of 1979, as amended.

9. Statement Concerning Availability of Export Packing: N/A

10. Small Requirements: The minimum dollar value of orders to be issued is $ 100.00.

11. Maximum Order (All dollar amounts are exclusive of any discount for prompt payment.)

a. The Maximum Order value for the following Special Item Numbers (SINs) is $500,000:

Special Item Number 54151S - Information Technology (IT) Professional Services

12. Use Of Federal Supply Service Information Technology Schedule Contracts.

In accordance with FAR 8.404:

[NOTE: Special ordering procedures have been established for Special Item Numbers (SINs)

54151S IT Professional Services, 54151HEAL Services and 511210 Software Licenses; refer to the terms and conditions for those SINs.]

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Orders placed pursuant to a Multiple Award Schedule (MAS), using the procedures in FAR 8.404, are considered to be issued pursuant to full and open competition. Therefore, when placing orders under Federal Supply Schedules, ordering activities need not seek further competition, synopsize the requirement, make a separate determination of fair and reasonable pricing, or consider small business set-asides in accordance with subpart 19.5. GSA has already determined the prices of items under schedule contracts to be fair and reasonable. By placing an order against a schedule using the procedures outlined below, the ordering activity has concluded that the order represents the best value and results in the lowest overall cost alternative (considering price, special features, administrative costs, etc.) to meet the ordering activity s needs.

a. Orders placed at or below the micro-purchase threshold. ordering activities can place orders at or below the micro-purchase threshold with any Federal Supply Schedule Contractor.

b. Orders exceeding the micro-purchase threshold but not exceeding the maximum order threshold. Orders should be placed with the Schedule Contractor that can provide the supply or service that represents the best value. Before placing an order, ordering activities should consider reasonably available information about the supply or service offered under MAS contracts by using the GSA Advantage! on-line shopping service, or by reviewing the catalogs/pricelists of at least three Schedule Contractors and selecting the delivery and other options available under the schedule that meets the ordering activity s needs. In selecting the supply or service representing the best value, the ordering activity may consider--

(1) Special features of the supply or service that are required in effective program performance and that are not provided by a comparable supply or service;

(2) Trade-in considerations;

(3) Probable life of the item selected as compared with that of a comparable item;

(4) Warranty considerations;

(5) Maintenance availability;

(6) Past performance; and

(7) Environmental and energy efficiency considerations.

c. Orders exceeding the maximum order threshold. Each schedule contract has an established maximum order threshold. This threshold represents the point where it is advantageous for the ordering activity to seek a price reduction. In addition to following the procedures in paragraph b, above, and before placing an order that exceeds the maximum order threshold, ordering activities shall--

Review additional Schedule Contractors:

(1) Catalogs or pricelists or use the GSA Advantage! on-line shopping service;

(2) Based upon the initial evaluation, generally seek price reductions from the Schedule

Contractor(s) appearing to provide the best value (considering price and other factors); and

(3) After price reductions have been sought, place the order with the Schedule Contractor that provides the best value and results in the lowest overall cost alternative. If further price reductions are not offered, an order may still be placed, if the ordering activity determines that it is appropriate.

NOTE: For orders exceeding the maximum order threshold, the Contractor may:

(1) Offer a new lower price for this requirement (the Price Reductions clause is not applicable to orders placed over the maximum order in FAR 52.216-19 Order Limitations);

(2) Offer the lowest price available under the contract; or

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(3) Decline the order (orders must be returned in accordance with FAR 52.216-19).

e. Price reductions. In addition to the circumstances outlined in paragraph c, above, there may be instances when ordering activities will find it advantageous to request a price reduction. For example, when the ordering activity finds a schedule supply or service elsewhere at a lower price , requesting a price reduction could be advantageous. The potential volume of orders under these agreements, regardless of the size of the individual order, may offer the ordering activity the opportunity to secure greater discounts. Schedule Contractors are not required to pass on to all schedule users a price reduction extended only to an individual ordering activity for a specific order.

f. Small business. For orders exceeding the micro-purchase threshold, ordering activities should give preference to the items of small business concerns when two or more items at the same delivered price will satisfy the requirement.

g. Documentation. Orders should be documented, at a minimum, by identifying the Contractor the item was purchased from, the item purchased, and the amount paid. If an ordering activity requirement, in excess of the micro-purchase threshold, is defined so as to require a particular brand name, product, or feature of a product peculiar to one manufacturer, thereby precluding consideration of a product manufactured by another company, the ordering activity shall include an explanation in the file as to why the particular brand name, product, or feature is essential to satisfy the ordering activity s needs.

13. Federal Information Technology/Telecommunication Standards Requirements:

ordering activities acquiring products from this Schedule must comply with the provisions of the Federal Standards Program, as appropriate (reference: NIST Federal Standards Index).

Inquiries to determine whether or not specific products listed herein comply with Federal

Information Processing Standards (FIPS) or Federal Telecommunication Standards (FED-

STDS), which are cited by ordering activities, shall be responded to promptly by the

Contractor.

13.1 Federal Information Processing Standards Publications (FIPS PUBS): Information

Technology products under this Schedule that do not conform to Federal Information

Processing Standards (FIPS) should not be acquired unless a waiver has been granted in accordance with the applicable "FIPS Publication." Federal Information Processing Standards

Publications (FIPS PUBS) are issued by the U.S. Department of

Commerce, National Institute of Standards and Technology (NIST), pursuant to National

Security Act. Information concerning their availability and applicability should be obtained from the National Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, Virginia 22161. FIPS PUBS include voluntary standards when these are adopted for Federal use. Individual orders for FIPS PUBS should be referred to the NTIS Sales Office, and orders for subscription service should be referred to the NTIS Subscription Officer, both at the above address, or telephone number (703) 487-4650.

13.2 Federal Telecommunication Standards (FED-STDS): Telecommunication products under this Schedule that do not conform to Federal Telecommunication Standards (FED-STDS) should not be acquired unless a waiver has been granted in accordance with the applicable

"FED-STD." Federal Telecommunication Standards are issued by the U.S. Department of

Commerce, National Institute of Standards and Technology (NIST), pursuant to National

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Security Act. Ordering information and information concerning the availability of FED-STDS should be obtained from the GSA, Federal Supply Service, Specification Section, 470 East L

Enfant Plaza, Suite 8100, SW, Washington, DC 20407, telephone number (202)619-8925.

Please include a self-addressed mailing label when requesting information by mail.

Information concerning their applicability can be obtained by writing or calling the U.S.

Department of Commerce, National Institute of Standards and Technology, Gaithersburg, MD

20899, telephone number (301)975-2833.

14. Contractor Tasks / Special Requirements (C-FSS-370) (NOV 2001)

(a) Security Clearances: The Contractor may be required to obtain/possess varying levels of security clearances in the performance of orders issued under this contract. All costs associated with obtaining/possessing such security clearances should be factored into the price offered under the Multiple Award Schedule.

(b) Travel: The Contractor may be required to travel in performance of orders issued under this contract. Allowable travel and per diem charges are governed by Pub .L. 99-234 and

FAR Part 31, and are reimbursable by the ordering agency or can be priced as a fixed price item on orders placed under the Multiple Award Schedule. The Industrial Funding Fee does

NOT apply to travel and per diem charges.

(c) Certifications, Licenses and Accreditations: As a commercial practice, the Contractor may be required to obtain/possess any variety of certifications, licenses and accreditations for specific FSC/service code classifications offered. All costs associated with obtaining/ possessing such certifications, licenses and accreditations should be factored into the price offered under the Multiple Award Schedule program.

(d) Insurance: As a commercial practice, the Contractor may be required to obtain/possess insurance coverage for specific FSC/service code classifications offered. All costs associated with obtaining/possessing such insurance should be factored into the price offered under the

Multiple Award Schedule program.

(e) Personnel: The Contractor may be required to provide key personnel, resumes or skill category descriptions in the performance of orders issued under this contract. Ordering activities may require agency approval of additions or replacements to key personnel.

(f) Organizational Conflicts of Interest: Where there may be an organizational conflict of interest as determined by the ordering agency, the Contractor s participation in such order may be restricted in accordance with FAR Part 9.5.

(g) Documentation/Standards: The Contractor may be requested to provide products or services in accordance with rules, regulations, OMB orders, standards and documentation as specified by the agency s order.

(h) Data/Deliverable Requirements: Any required data/deliverables at the ordering level will be as specified or negotiated in the agency s order.

(i) Government-Furnished Property: As specified by the agency s order, the Government may provide property, equipment, materials or resources as necessary.

(j) Availability of Funds: Many Government agencies operating funds are appropriated for a specific fiscal year. Funds may not be presently available for any orders placed under the contract or any option year. The Government s obligation on orders placed under this contract is contingent upon the availability of appropriated funds from which payment for

Contract Number: GS-35F-0194W Page | 9 ordering purposes can be made. No legal liability on the part of the Government for any payment may arise until funds are available to the ordering Contracting Officer.

15. Contract Administration For Ordering Activities

Any ordering activity, with respect to any one or more delivery orders placed by it under this contract, may exercise the same rights of termination as might the GSA Contracting Officer under provisions of FAR 52.212-4, paragraphs (l) Termination for the ordering activity s convenience, and (m) Termination for Cause (See C.1.)

16. GSA Advantage!

GSA Advantage! is an on-line, interactive electronic information and ordering system that provides on-line access to vendors' schedule prices with ordering information. GSA Advantage!

will allow the user to perform various searches across all contracts including, but not limited to:

(1) Manufacturer;

(2) Manufacturer's Part Number; and

(3) Product categories.

Agencies can browse GSA Advantage! by accessing the Internet World Wide Web utilizing a browser (ex.: NetScape). The Internet address is http://www.fss.gsa.gov/.

17. Contractor Commitments, Warranties, and Representations

a. For the purpose of this contract, commitments, warranties, and representations include, in addition to those agreed to for the entire schedule contract:

(1) Time of delivery/installation quotations for individual orders;

(2) Technical representations and/or warranties of products concerning performance, total system performance and/or configuration, physical, design and/or functional characteristics and capabilities of a product/equipment/ service/software package submitted in response to requirements which result in orders under this schedule contract.

(3) Any representations and/or warranties concerning the products made in any literature, description, drawings and/or specifications furnished by the Contractor.

b. The above is not intended to encompass items not currently covered by the GSA Schedule contract.

18. Overseas Activities

The terms and conditions of this contract shall apply to all orders for installation, maintenance and repair of equipment in areas listed in the pricelist outside the 48 contiguous states and the District of Columbia, except as indicated below:

NO EXCEPTIONS

Upon request of the Contractor, the ordering activity may provide the Contractor with logistics support, as available, in accordance with all applicable ordering activity regulations. Such ordering activity support will be provided on a reimbursable basis, and will only be provided to the

Contractor's technical personnel whose services are exclusively required for the fulfillment of the terms and conditions of this contract.

19. Installation, Deinstallation, Reinstallation

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The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the United States or the District of Columbia is a party for construction, alteration, or repair

(including painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall received less than the prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services. For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract. However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis-Bacon Act applies.

The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act.

The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, deinstallation, and reinstallation services under SIN 132-8.

20. Section 508 Compliance.

If applicable, Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology (EIT) at http://www.citi-us.com. The EIT standard can be found at: www.Section508.gov/.

21. Prime Contractor Ordering From Federal Supply Schedules.

Prime Contractors (on cost reimbursement contracts) placing orders under Federal Supply

Schedules, on behalf of an ordering activity, shall follow the terms of the applicable schedule and authorization and include with each order

(a) A copy of the authorization from the ordering activity with whom the contractor has the prime contract (unless a copy was previously furnished to the Federal Supply Schedule contractor); and

(b) The following statement:

This order is placed under written authorization from _______ dated _______. In the event of any inconsistency between the terms and conditions of this order and those of your Federal

Supply Schedule contract, the latter will govern.

22. Insurance Work on a Government Installation (Jan 1997)(Far 52.228-5)

(a) The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.

(b) Before commencing work under this contract, the Contractor shall notify the Contracting

Officer in writing that the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective

(1) For such period as the laws of the State in which this contract is to be performed prescribe; or

(2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting

Officer, whichever period is longer.

http://www.citi-us.com/ http://www.section508.gov/

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(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require work on a Government installation and shall require subcontractors to provide and maintain the insurance required in the Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all subcontractors' proofs of required insurance, and shall make copies available to the Contracting Officer upon request.

3.0 TERMS AND CONDITIONS

Note: The terms in conditions in this Section apply to IT Professional Services (SIN 54151S), Healthcare Information Technology Services (SIN 54151HEAL), and Software Licenses (SIN

511210).

1. Scope

a. The prices, terms and conditions stated under Special Item Number 541151S Information

Technology Professional Services, Special Item Number 54151HEAL Healthcare Information

Technology Services and Special Item Number 511210 Software Licenses apply exclusively to

IT Services and Software Licenses within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed by the Contractor and the ordering activity.

2. Performance Incentives

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders under this contract in accordance with this clause.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders.

c. Incentives should be designed to relate results achieved by the contractor to specified targets.

To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. Ordering Procedures for Services (Requiring A Statement of Work) (G-FCI-920) (MAR

2003)

FAR 8.402 contemplates that GSA may occasionally find it necessary to establish special ordering procedures for individual Federal Supply Schedules or for some Special Item Numbers

(SINs) within a Schedule. GSA has established special ordering procedures for services that require a Statement of Work. These special ordering procedures take precedence over the procedures in FAR 8.404 (b)(2) through (b)(3).

When ordering services over $100,000, Department of Defense (DOD) ordering offices and non-DOD agencies placing orders on behalf of the DOD must follow the policies and procedures in the Defense Federal Acquisition Regulation Supplement (DFARS) 208.404-70

Additional ordering procedures for services. When DFARS 208.404-70 is applicable and there is a conflict between the ordering procedures contained in this clause and the additional ordering procedures for services in DFARS 208.404-70, the DFARS procedures take precedence.

GSA has determined that the prices for services contained in the contractor s price list applicable to this Schedule are fair and reasonable. However, the ordering activity using this contract is responsible for considering the level of effort and mix of labor proposed to perform a

Contract Number: GS-35F-0194W Page | 12 specific task being ordered and for making a determination that the total firm-fixed price or ceiling price is fair and reasonable.

(a) When ordering services, ordering activities shall

(1) Prepare a Request (Request for Quote or other communication tool):

(i) A statement of work (a performance-based statement of work is preferred) that outlines, at a minimum, the work to be performed, location of work, period of performance, deliverable schedule, applicable standards, acceptance criteria, and any special requirements (i.e., security clearances, travel, special knowledge, etc.) should be prepared.

(ii) The request may ask the contractors, if necessary or appropriate, to submit a project plan for performing the task, and information on the contractor s experience and/or past performance performing similar tasks.

(iii) The request shall notify the contractors what basis will be used for selecting the contractor to receive the order. The notice shall include the basis for determining whether the contractors are technically qualified and provide an explanation regarding the intended use of any experience and/or past performance information in determining technical qualification of responses. If consideration will be limited to schedule contractors who are small business concerns as permitted by paragraph (2) below, the request shall notify the contractors that will be the case.

(2) Transmit the Request to Contractors:

Based upon an initial evaluation of catalogs and price lists, the ordering activity should identify the contractors that appear to offer the best value (considering the scope of services offered, pricing and other factors such as contractors locations, as appropriate) and transmit the request as follows:

NOTE: When buying IT professional services under SIN ONLY, the ordering office, at its discretion, may limit consideration to those schedule contractors that are small business concerns. This limitation is not applicable when buying supplies and/or services under other

SINs as well as SIN 54151S. The limitation may only be used when at least three (3) small businesses that appear to offer services that will meet the agency s needs are available, if the order is estimated to exceed the micro-purchase threshold.

(i) The request should be provided to at least three contractors if the proposed order is estimated to exceed the micro-purchase threshold, but not exceed the maximum order threshold.

(ii) For proposed orders exceeding the maximum order threshold, the request should be provided to additional contractors that offer services that will meet the ordering activity s needs.

(iii) In addition, the request shall be provided to any contractor who specifically requests a copy of the request for the proposed order.

(iv) Ordering activities should strive to minimize the contractor’s costs associated with responding to requests for quotes for specific orders. Requests should be tailored to the minimum level necessary for adequate evaluation and selection for order placement. Oral presentations should be considered, when possible.

(3) Evaluate Responses and Select the Contractor to Receive the Order:

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After responses have been evaluated against the factors identified in the request, the order should be placed with the schedule contractor that represents the best value. (See FAR 8.404)

4. Order

a. Agencies may use written orders, , individual purchase orders, or task orders for ordering services under this contract. All services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19

Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

5. Performance of Services

a. The Contractor shall commence performance of services on the date agreed to by the

Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the

Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

6. Inspection of Services

The Inspection of Services Fixed Price (AUG 1996) clause at FAR 52.246-4 applies to firm-fixed price orders placed under this contract. The Inspection Time-and-Materials and Labor-

Hour (JAN 1986) clause at FAR 52.246-6 applies to time-and-materials and labor- hour orders placed under this contract.

7. Responsibilities of the Contractor

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then

FAR 52.227-14 Rights in Data General, may apply.

8. Responsibilities of the Ordering Activity

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Services.

9. Independent Contractor

All IT Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. Organizational Conflicts of Interest

a. Definitions.

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Contractor means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

Contractor and its affiliates and Contractor or its affiliates refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An Organizational conflict of interest exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the

Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the

Contractor or its affiliates or (ii) impair the Contractor s or its affiliates objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract.

Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. Invoices

The Contractor, upon completion of the work ordered, shall submit invoices for IT services.

Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. Payments

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.232-7 (DEC 2002), Alternate I (APR 1984) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and

Labor-Hour Contracts at FAR 52.232-7 (DEC 2002), Alternate II (DEC 2002) applies to labor-hour orders placed under this contract.

13. Resumes

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. Incidental Support Costs

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the

FAR.

15. Approval of Subcontracts

Contract Number: GS-35F-0194W Page | 15

The ordering activity may require that the Contractor receive, from the ordering activity's

Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

4.0 DESCRIPTIVE INFORMATION RELATING TO THE EQUIPMENT AND/OR SOFTWARE OFFERED

Creative Information Technology, Inc. (CITI) provides IT Professional Services and Maintenance of Software as a Service in accordance with generally accepted technical, professional, administrative and business practices in the IT industry, and in accordance with all applicable

Federal, State, and local laws and regulations.

5.0 PRODUCTS AND SERVICES PRICELIST

This section includes the following subsections:

5.1 Qualifications and General Responsibilities of Each Labor Rank (Senior, Junior, etc.)

5.2 Labor Category Descriptions

5.3 Price List: Price per Hour by Labor Category and Rank, Contractor Site and Government

Site, IFF Included

5.4 Unify Product Description

5.5 Unify Product pricing

5.1 QUALIFICATIONS AND GENERAL RESPONSIBILITIES OF EACH LABOR RANK

(SENIOR, JUNIOR, ETC.)

Super

Experience

▪ Fifteen years’ experience related to the functional responsibilities of this labor category.

Education **

▪ Ph.D. or comparable professional degree or license from an accredited college or university, OR, twenty years’ post-bachelor’s-degree professional/technical working experience in commerce or government.

Other Qualifications

▪ Security clearance at the DOD DSS Secret level or above, or (for certain positions) DOD

DSS Top Secret or comparable clearance.

▪ Recognition as an expert in the functional responsibilities of this labor category by such means as prior highly responsible positions, publications, honors and awards, professional memberships, etc.

Responsibilities

▪ Works independently to achieve broad goals set by top management.

▪ If a manager, is responsible for achieving the goals of a division or similar multi-project business entity that operates as a cost or profit center.

▪ Work product is typically reviewed monthly or when a product is ready for delivery.

Principal

Experience

▪ Ten years’ experience related to the functional responsibilities of this labor category.

Education

▪ M.A., M.S., MBA, or comparable degree from an accredited college or university, OR, twelve years’ post-bachelor’s-degree professional/technical working experience in commerce or government;

Other Qualifications

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▪ Security clearance at the DOD DSS Secret level or above, or (for certain positions) DOD

DSS Top Secret or comparable clearance.

Responsibilities

▪ Works under general or broad supervision.

▪ If a manager, is responsible for achieving the goals of a branch or major project.

▪ Work product is typically reviewed monthly.

Senior

Experience

▪ Five years’ experience related to the functional responsibilities of this labor category.

Education

▪ M.A., M.S., MBA, or comparable degree from an accredited college or university, OR, eight years’ post-bachelor’s-degree professional/technical working experience in commerce or government. For technical positions, relevant technical training or certifications.

Other Qualifications

▪ Security clearance at the DOD DSS Secret level or above, or Interim Secret clearance pending final determination.

Responsibilities

▪ Works under general or broad supervision.

▪ If a manager, is responsible for achieving the goals of a team, a section, or a single project.

▪ Work product is typically reviewed monthly or more often.

Mid-level

Experience

▪ Two years’ experience related to the functional responsibilities of this labor category.

Education

▪ B.A., B.S., BBA, or comparable degree from an accredited college or university. For technical positions, relevant technical training or certifications.

Other Qualifications

▪ Security clearance at the DOD DSS Secret level or above, or Interim Secret clearance pending final determination.

Responsibilities

▪ Works under a mix of detailed and broad supervision, depending on the demands and challenges of the work.

▪ Work product is typically reviewed weekly or more often.

▪ If a manager or supervisor, is responsible only for work product, not for the people who perform the work.

Junior

Experience

▪ This is an entry-level rank, and therefore no specific experience is required. The candidate must, however, present some significant work experience that proves his or her reliability, competence, and dedication.

Education

▪ B.A., B.S., BBA, or comparable degree from an accredited college or university, OR, actively pursuing such a degree with at least one year completed.

Other Qualifications

▪ Aptitude to perform the functional responsibilities of this labor category.

Responsibilities

▪ Works under detailed supervision.

▪ Work product is typically reviewed daily. Has no supervisory authority.

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Qualifications required of all ranks

▪ Excellent oral and written communications skills in English, and in other language(s) as appropriate to the specific assignment.

▪ Evidence of clearability at the DOD DSS Secret level.

▪ U.S. high school diploma or equivalent.

** The post-high-school educational qualifications listed above may be waived for the following positions, at the discretion of corporate management:

Admin/Clerical Specialist

Data Entry Specialist

Network Specialist

PC/Desktop Specialist

System Administrator

System Operator

User Support Specialist

5.2 LABOR CATEGORY DESCRIPTIONS

Labor Category Descriptions

This section contains detailed functional responsibilities for each proposed labor category. The primary responsibility of personnel in each category (marked “1” below) is reproduced in the rate comparator table in Section 5.3 of this proposal

ADC Admin/Clerical Specialist

▪ Provide daily IT and general administrative support; maintain personnel and other files;

prepare correspondence and schedules; coordinate travel; assist in the preparation of presentation graphics; support development of contract deliverables and reports.

▪ Develop, draft, write, and edit briefs, proposals, and other documents.

▪ Coordinate meetings, maintain logs, records and files; provide end-user support.

▪ Assist in budgetary, billing, and financial management.

BUS Business/Management Specialist

▪ Coordinate resources and schedules to facilitate completion of contract deliverables, task reviews, etc.

▪ Evaluate existing business management procedures, processes, techniques, models, and systems.

▪ Develop and institute business systems and procedures to promote efficiency and effectiveness.

▪ Advise and assist management on all aspects of quantitative management-science and operations-research support.

▪ Assist management in developing and monitoring budgets and performing long-term business projections.

▪ Identify resource requirements. Coordinate procurement activities. Qualify suppliers and monitor their performance.

▪ Support program managers in all non-technical aspects of program management.

▪ Develop and monitor measures of organizational effectiveness.

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▪ Coordinate with the finance and accounting function regarding organization management and business development.

▪ Develop and institute benefit-cost analyses.

▪ Identify and define issues and problems in areas where precedents may not exist.

CFG Configuration Specialist

▪ Manage and regulate the system change process so that only approved and validated changes are incorporated into applications, databases, and system software.

▪ Provide configuration management planning.

▪ Describe provisions for configuration identification, change control, configuration status accounting, and configuration audits.

▪ Analyze and evaluate hardware and software application and compatibility to be used for IT support.

DDB Data/Database Specialist

▪ Design, implement, and maintain complex databases with respect to organization, access methods, indexing, device allocation, validation checks, organization, protection and security, update frequencies and methods, onsite and offsite backup frequencies, documentation, etc. for specific applications.

▪ Define all required database administration policies, procedures, standards, and guidelines.

▪ Analyze and identify data and metadata user and technical requirements.

▪ Develop and maintain data dictionaries, object and data models and ontologies, and metadata repositories.

▪ Prepare and implement data quality processes and validation methods.

▪ Project long-range requirements for database administration and design in cognizance of planned and probable information system and application requirements.

▪ Advise users on access to various databases. Establish and administer user privilege classes.

Distribute and monitor use of logons and passwords.

▪ Monitor database-related standards, procedures, and best practices.

▪ Facilitate database structure change control, problem management, and communication among data specialists, system analysts, system designers, and system developers.

▪ Design, implement, and support data warehousing requirements.

▪ Work with system developers to implement business rules via stored procedures, middleware, or other technologies.

DEN Data Entry Specialist

▪ Extract, cross-reference, and prepare data for entry; input data from source documents;

compile and summarize data; develop charts, graphs, and other statistical reports.

▪ Research the availability of, and identify documents responsive to, information access requests.

▪ Produce and maintain inventory of source documents.

DOC Documentation Specialist

▪ Prepare and edit technical and user documentation, including: business processes; functional and technical requirements; system/ subsystem specifications, program and operations documentation, procedures and methods including user manuals, reference manuals, and training materials.

▪ Participate in review sessions and/or system walkthroughs.

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▪ Translate technical information into clear, readable documents to be used by technical and non-technical personnel.

▪ Assist in preparing material for executive briefings and assist in actual briefings.

▪ Maintain a current internal documentation library.

ENT Enterprise Architecture Specialist

▪ Develop and apply organization-wide information models in support of business process improvement, business process modernization projects, and most efficient and effective data and information flow among systems and to users.

▪ Design complete enterprise-wide IT solutions which incorporate technical infrastructure, hardware, and software.

▪ Develop architectural products and deliverables for the enterprise and operational business lines.

▪ Advise on selection of technology purchases with respect to processing, data storage, data access, and application development.

▪ Support business case analysis; identify alternative solutions and resulting business impacts.

▪ Identify necessary interfaces between enterprise solution applications and the legacy IT environment.

▪ Provide high-level architectural expertise to managers and technical staff.

FIN Financial Analyst

▪ Provide support in the areas of budget, billing, reporting, and financial management for IT initiatives.

▪ Prepare or review annual and long-term operational unit budgets in accordance with management objectives and priorities.

▪ Participate in capital budget planning.

▪ Participate in contract terms development to ensure financial accountability and control.

▪ Compare competing projects on the basis of current and future costs and benefits.

▪ Monitor invoices to ensure the cost items are adequately documented and are in accordance with contract terms.

▪ Evaluate the costs of alternative ways to accomplish functional objectives.

IAS Information Assurance/Security Specialist

▪ Design, implement, test, administer, monitor, and enforce information security programs, policies, guidelines, standards, and procedures.

▪ Establish information assurance and security requirements based upon analyses of user, policy, regulatory, and resource demands.

▪ Identify, deter, monitor, and investigate computer and network intrusions; identify, report, and resolve security violations.

▪ Oversee and review testing and implementation of software, data systems, and data networks to ensure that the integrity and security of all electronic data and data systems are adequately protected.

▪ Perform vulnerability…