MAS - Incentive Technology Group LLC - GS35F0164V

Incentive Technology Group, LLC GS-35F-0164V Page 1

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE FSS PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov.

Multiple Award Schedule Federal Supply Group: Information Technology

Contract Number: GS-35F-0164V

Contract Period: January 13, 2009 – July 12, 2029

Price list current as of Modification #PS-0040 dated 05/28/2024

For more information on ordering go to the following website:

https://www.gsa.gov/schedules

Prices Shown Herein are Net (discount deducted)

Incentive Technology Group, LLC 2550 S Clark St, Ste 1200

Arlington, VA 22202 Ph: 703-225-5692 Fax: 703-934-3740 www.icf.com

Business Size: Large Business

Contractor Contact Administrator:

Sanjeev Hirani

Ph: 703-225-5692 sanjeev.hirani@icf.com http://www.gsaadvantage.gov/ https://www.gsa.gov/schedules http://www.icf.com/ mailto:sanjeev.hirani@icf.com

Incentive Technology Group, LLC GS-35F-0164V Page 2

Customer Information

la. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s):

SIN SIN Description 54151S Information Technology Professional Services OLM Order‐Level Materials (OLMs)

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

See GSA Price List below

1c. HOURLY RATES (Services only): See GSA Price List below.

2. Maximum order: $500,000

3. Minimum order: $100.00

4. Geographic coverage (delivery area): Domestic delivery only, 48 contiguous states, Alaska, Hawaii, Puerto Ric, Washington D.C., and U.S. territories

5. Point of production: Same as Company Address

6. Discount from list prices or statement of net price:

Prices shown herein are net (discount deducted)

7. Quantity discounts: None

8. Prompt payment terms: 0% Net 30 Days. Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): N/A

10a. Time of delivery: TBD at task order level

10b. Expedited Delivery: TBD at task order level

I0C. Overnight and 2-day delivery: TBD at task order level

I0d. Urgent Requirements: TBD at task order level

11. F.O.B. point(s): Destination

12a. Ordering address(es): Same as Contractor Address

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3

13. Payment address(es): Same as Contractor Address

14. Warranty provision: N/A

15. Export packing charges, if applicable: N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

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18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. Section 508 Compliance for Electronic and Information Technology (EIT): Section 508 compliance information on the supplies and services in this contract are available at the following website address (URL):

N/a

The EIT standard can be found at: www.Section508.gov/.

23. Unique Entity Identifier (UEI) number: CGTWKQ7DSVD7

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM)

DATABASE: Contractor has an Active Registration in the SAM database http://www.section508.gov/

Incentive Technology Group, LLC GS-35F-0164V Page 4

LABOR CATEGORY DESCRIPTION

Senior Program Manager Qualification Requirements:

Twelve years of experience (with a graduate/postgraduate degree) or fifteen years of experience (with an undergraduate degree) in the field of management and business analysis. Knowledge and ability to manage specialized large-scale, mission-critical enterprise Information Technology and Information Management programs, involving multiple stakeholders, complex integration scenarios, and large project teams with diverse skill sets.

Thorough understanding of all strategic and operational aspects of managing a large, complex organization, along with corresponding management methods, methodologies and philosophies. Highly proficient in business-casing, business analysis, financial management, marketing management, as well as personnel management and professional development of large diverse teams of experts/professionals. Capable of successfully applying theoretical/academic concepts of management and administration, as well as the R&D efforts, in concrete contexts of the program.

Functional Responsibilities:

Carries the ultimate responsibility for a complex, large-scale enterprise Information Technology/Information Management program with all its dependencies and constituent projects. Serves as the main point of contact for the client organization in regards to the program and all its performances. Provides the client with a comprehensive support pertaining to planning, establishing and sustaining continuous performance of all key aspects of the program.

Program Manager Qualification Requirements:

Ten years of experience (with a graduate/postgraduate degree) or twelve years of experience (with an undergraduate degree) in the field of management and business analysis. Knowledge and ability to manage specialized medium and medium-to-large enterprise Information Technology and Information Management programs, involving multiple stakeholders, complex integration scenarios, and large project teams with diverse skill sets. Thorough understanding of all strategic and operational aspects of managing a large, complex organization, along with corresponding management methods, methodologies and philosophies. Capable of successfully applying theoretical/academic concepts of management and administration, as well as the R&D efforts, in concrete contexts of the program.

Functional Responsibilities:

Carries the ultimate responsibility for a complex, medium and medium-to-large enterprise Information Technology/Information Management program with all its dependencies and constituent projects. Serves as the main point of contact for the client organization in regards to the program and all its performances. Provides the client with a comprehensive support pertaining to planning, establishing and sustaining continuous performance of all key aspects of the program.

Project Manager III Qualification Requirements:

Eight years of experience (with a graduate/postgraduate degree) or eleven years of experience (with an undergraduate degree) in the Information Technology/Information Management area of which at least five years must be in a managerial capacity. Knowledgeable of and experienced with the full development lifecycle process via different methodologies and of different scales and complexities, including large-scale projects of an enterprise significance. Knowledge of project management techniques, tools, methodologies and approaches. Able to lead diverse technical teams of various sizes. Proficient in all key aspects of a project, including technical, financial, and communication.

Functional Responsibilities:

Develop overall work plans, schedules, evaluation criteria, and assist in utilizing resources in the most effective and efficient manner; confer with personnel in feasibility studies, systems, planning equipment scheduling, and activities as assigned. Enforce established applications programming, and documentation; review the work effectiveness, task

Incentive Technology Group, LLC GS-35F-0164V Page 5 effectiveness and compatibility with other projects in related areas; supervise the preparation and administration of the budget for assigned areas of responsibility; participate in the preparation of the budget; develop, review, and enforce policies, practices and standards, including programming and documentation standards; review technical training needs for subordinate staff, plan activities implement training courses as appropriate and assure attendance by appropriate staff as required; maintain liaison with management and c personnel; communicate, coordinate, and cooperate with staff members to assure that the Network and Information Services is operating at maximum efficiency; supervise and participate in the selection, training, and evaluation of staff members; perform related duties as assigned.

Project Manager II Qualification Requirements:

Five years of experience (with a graduate/postgraduate degree) or eight years of experience (with an undergraduate degree) in the Information Technology/Information Management area of which at least three years must be in a managerial capacity. Knowledgeable of and experienced with the full development lifecycle process via different methodologies and of different scales and complexities, including large-scale projects of an enterprise significance.

Knowledge of project management techniques, tools, methodologies and approaches. Able to lead diverse technical teams of various sizes. Proficient in all key aspects of a project, including technical, financial, and communication.

Functional Responsibilities:

Develop overall work plans, schedules, evaluation criteria, and assist in utilizing resources in the most effective and efficient manner; confer with personnel in feasibility studies, systems, planning equipment scheduling, and activities as assigned. Enforce established applications programming, and documentation; review the work effectiveness, task effectiveness and compatibility with other projects in related areas; supervise the preparation and administration of the budget for assigned areas of responsibility; participate in the preparation of the budget; develop, review, and enforce policies, practices and standards, including programming and documentation standards; review technical training needs for subordinate staff, plan activities implement training courses as appropriate and assure attendance by appropriate staff as required; maintain liaison with management and client personnel; communicate, coordinate, and cooperate with staff members to assure that the Network and Information Services is operating at maximum efficiency; supervise and participate in the selection, training, and evaluation of staff members; perform related duties as assigned.

Project Manager I Qualification Requirements:

Three years of experience (with a graduate/postgraduate degree) or five years of experience (with an undergraduate degree) in the Information Technology/Information Management area of which at least 1.5 years must be in a managerial capacity. Knowledgeable of and experienced with the full development lifecycle process via different methodologies and of different scales and complexities, including large-scale projects of an enterprise significance.

Knowledge of project management techniques, tools, methodologies and approaches. Able to lead diverse technical teams of various sizes. Proficient in all key aspects of a project, including technical, financial, and communication.

Functional Responsibilities:

Develop overall work plans, schedules, evaluation criteria, and assist in utilizing resources in the most effective and efficient manner; confer with personnel in feasibility studies, systems, planning equipment scheduling, and activities as assigned. Enforce established applications programming, and documentation; review the work effectiveness, task effectiveness and compatibility with other projects in related areas; supervise the preparation and administration of the budget for assigned areas of responsibility; participate in the preparation of the budget; develop, review, and enforce policies, practices and standards, including programming and documentation standards; review technical training needs for subordinate staff, plan activities implement training courses as appropriate and assure attendance by appropriate staff as required; maintain liaison with management and government personnel; communicate, coordinate, and cooperate with staff members to assure that the Network and Information Services is operating at maximum efficiency; supervise and participate in the selection, training, and evaluation of staff members; perform related duties as assigned.

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Enterprise Systems Architect III Qualification Requirements:

Nine years of experience (with a graduate/postgraduate degree) or twelve years of experience (with an undergraduate degree) in the field of IT of which at least three years must be hands-on development and at least three years must be senior technical staff member (such as architect or principal/senior engineer). Requires a thorough, all-levels knowledge of complex, multi-modular IT systems design, development and integration via various methodologies and technical approaches. Expertise in IT best practices and technology trends.

Functional Responsibilities:

Provides architectural expertise necessary to ensure the optimal technical strategy (short-term and long-term) for a specific program/project, in a specific context. Serves as a senior technical advisor to the client, as well as the technical staff: software engineers, analysts and developers. Provides the client with a comprehensive support pertaining to planning, establishing and sustaining continuous performance of key technological aspects of the program/project.

Enterprise Systems Architect II Qualification Requirements:

Seven years of experience (with a graduate/postgraduate degree) or nine years of experience (with an undergraduate degree) in the field of IT of which at least three years must be hands-on development and at least three years must be senior technical staff member (such as architect or principal/senior engineer). Requires a thorough, all-levels knowledge of complex, multi-modular IT systems design, development and integration via various methodologies and technical approaches. Expertise in IT best practices and technology trends.

Functional Responsibilities:

Provides architectural expertise necessary to ensure the optimal technical strategy (short-term and long-term) for a specific program/project, in a specific context. Serves as a senior technical advisor to the client, as well as the technical staff: software engineers, analysts and developers. Provides the client with a comprehensive support pertaining to planning, establishing and sustaining continuous performance of key technological aspects of the program/project.

Enterprise Systems Architect I Qualification Requirements:

Four years of experience (with a graduate/postgraduate degree) or six years of experience (with an undergraduate degree) in the field of IT of which at least two years must be hands-on development and at least two years must be senior technical staff member (such as architect or principal/senior engineer). Requires a thorough, all-levels knowledge of complex, multi- modular IT systems design, development and integration via various methodologies and technical approaches. Expertise in IT best practices and technology trends.

Functional Responsibilities:

Provides architectural expertise necessary to ensure the optimal technical strategy (short-term and long-term) for a specific program/project, in a specific context. Serves as a senior technical advisor to the client, as well as the technical staff: software engineers, analysts and developers. Provides the client with a comprehensive support pertaining to planning, establishing and sustaining continuous performance of key technological aspects of the program/project.

Systems Software Analyst III Qualification Requirements:

Eight years (with a graduate degree) or eleven years (with an undergraduate degree) of specialized experience in the design and analysis of computer information systems and their full lifecycle. Experience in analysis and design of business applications for complex large-scale computer systems via different methodologies and approaches to system lifecycle management. Highly proficient in business-casing, business analysis and requirements management.

Functional Responsibilities:

Requires specialized subject matter expertise in operating systems and related system software for computers in a large multi-user environment; The characteristics, capabilities, and uses of operating system components and related

Incentive Technology Group, LLC GS-35F-0164V Page 7 vendor supplies and software packages; Software systems including coding and assembly level, procedural and non procedural, and job control languages; Operating systems and database systems, and teleprocessing systems; As well as extensive directly related and progressive experience; Knowledge is applied to research and evaluation significant impact or consequence involving highly specialized and technical areas impacting recommendations and development of new policies, procedures and services; Has functional or technical supervision over lower level positions of Systems Software Analyst II and I.

Systems Software Analyst II Qualification Requirements:

Five years (with a graduate degree) or eight years (with an undergraduate degree) of specialized experience in the design and analysis of computer information systems and their full lifecycle. Experience in analysis and design of business applications for complex large-scale computer systems via different methodologies and approaches to system lifecycle management.

Functional Responsibilities:

Requires specialized subject matter expertise in operating systems and related system software for computers in a large multi-user environment; The characteristics, capabilities, and uses of operating system components and related vendor supplies and software packages; Software systems including coding and assembly level, procedural and non procedural, and job control languages; Operating systems and database systems, and teleprocessing systems; As well as extensive directly related and progressive experience; Knowledge is applied to research and evaluation significant impact or consequence involving highly specialized and technical areas impacting recommendations and development of new policies, procedures and services; Has functional or technical supervision over lower level position of Systems Software Analyst I.

Systems Software Analyst I Qualification Requirements:

Three years (with a graduate degree) or five years (with an undergraduate degree) of specialized experience in the design and analysis of computer information systems and their full lifecycle. Experience in analysis and design of business applications for complex large-scale computer systems via different methodologies and approaches to system lifecycle management.

Functional Responsibilities:

Requires specialized subject matter expertise in operating systems and related system software for computers in a large multi-user environment; The characteristics, capabilities, and uses of operating system components and related vendor supplies and software packages; Software systems including coding and assembly level, procedural and non procedural, and job control languages; Operating systems and database systems, and teleprocessing systems; As well as extensive directly related and progressive experience; Knowledge is applied to research and evaluation significant impact or consequence involving highly specialized and technical areas impacting recommendations and development of new policies, procedures and services.

Senior Database Administrator (DBA) Qualification Requirements:

Five years (with a graduate degree) or eight years (with an undergraduate degree) of general experience in systems analysis or programming including at least three years of specialized experience in database design, development and administration.

Functional Responsibilities:

Provides highly technical expertise and guidance in the design, implementation, operation and maintenance of database management systems (DBMS). Evaluates and recommends available DBMS products after matching requirements with system capabilities. Determines file organization, indexing methods, and security procedures for specific applications. Controls the design and use of databases. Controls the global view of databases, controls the access to the databases, assures the safekeeping of the databases (from accidental or intentional damage or loss), and monitors the use of databases. Must be capable of defining all required database administration policies, procedures, standards, and guidelines. Is an authority on the design of databases and the use of database

Incentive Technology Group, LLC GS-35F-0164V Page 8 management systems. Evaluates and recommends available DBMS products after matching requirements with system capabilities. Prepares and delivers presentations on DBMS concepts.

Principal Software Engineer Qualification Requirements:

Seven years (with a graduate degree) or nine years (with an undergraduate degree) of specialized experience in the engineering (including design, development and implementation) of complex computer information systems and their full lifecycle.

Functional Responsibilities:

Requires specialized subject matter expertise in the principles and techniques of systems design, programming, and project management as well as extensive, directly related and progressive experience. Knowledge is applied to research and evaluation involving innovative solutions and alternatives. Make decisions of critical consequence impacting administration and management of major, broad organizational services and long range goals. Has first level supervisory responsibility for managing several project teams/units with subordinate professional supervisors.

Most frequently meets with administrators, directors and administrative staff or functional and programmatic subject area specialist to plan and direct activities, implement decisions, justify or defend decisions and negotiate or settle significant and/or controversial issues.

Senior Software Engineer Qualification Requirements:

Five years (with a graduate degree) or seven years (with an undergraduate degree) of specialized experience in the engineering (including design, development and implementation) of complex computer information systems and their full lifecycle.

Functional Responsibilities:

Requires specialized subject matter expertise in the principles and techniques of systems design, programming, and project management as well as extensive, directly related and progressive experience. Knowledge is applied to research and evaluation involving innovative solutions and alternatives. Make decisions of critical consequence impacting administration and management of major, broad organizational services and long range goals. Has first level supervisory responsibility for managing several project teams/units with subordinate professional supervisors.

Most frequently meets with administrators, directors and administrative staff or functional and programmatic subject area specialist to plan and direct activities, implement decisions, justify or defend decisions and negotiate or settle significant and/or controversial issues.

Software Engineer Qualification Requirements:

Three years (with a graduate degree) or five years (with an undergraduate degree) of specialized experience in the engineering (including design, development and implementation) of complex computer information systems and their full lifecycle.

Functional Responsibilities:

Requires specialized subject matter expertise in the principles and techniques of systems design, programming, and project management as well as extensive, directly related and progressive experience. Knowledge is applied to research and evaluation involving innovative solutions and alternatives. Make decisions of critical consequence impacting administration and management of major, broad organizational services and long range goals. Has first level supervisory responsibility for managing several project teams/units with subordinate professional supervisors.

Most frequently meets with administrators, directors and administrative staff or functional and programmatic subject area specialist to plan and direct activities, implement decisions, justify or defend decisions and negotiate or settle significant and/or controversial issues.

Software Developer III

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Six years (with a graduate degree) or eight years (with an undergraduate degree) of hands-on experience consisting with complete Software Development Lifecycle (SDLC), coding application logic via various programming languages and Integrated Development Environments (IDE), and deploying applications via various Application Server platforms. Theoretical and applied knowledge of various development methodologies, approaches and schools of thought.

Functional Responsibilities:

Analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation. Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques and CASE tools. Estimates software development costs and schedule. Reviews existing programs and assists in making refinements, reducing operating time, and improving current techniques.

Software Developer II Qualification Requirements:

Four years (with a graduate degree) or six years (with an undergraduate degree) of hands-on experience consisting with complete Software Development Lifecycle (SDLC), coding application logic via various programming languages and Integrated Development Environments (IDE), and deploying applications via various Application Server platforms. Theoretical and applied knowledge of various development methodologies, approaches and schools of thought.

Functional Responsibilities:

Analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation. Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques and CASE tools. Estimates software development costs and schedule. Reviews existing programs and assists in making refinements, reducing operating time, and improving current techniques.

Software Developer I Qualification Requirements:

Two years (with a graduate degree) or four years (with an undergraduate degree) of hands-on experience consisting with complete Software Development Lifecycle (SDLC), coding application logic via various programming languages and Integrated Development Environments (IDE), and deploying applications via various Application Server platforms. Theoretical and applied knowledge of various development methodologies, approaches and schools of thought.

Functional Responsibilities:

Analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation. Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques and CASE tools. Estimates software development costs and schedule. Reviews existing programs and assists in making refinements, reducing operating time, and improving current techniques.

System Network Engineer Qualification Requirements:

Five years of experience (with a graduate/postgraduate degree) or eight years of experience (with an undergraduate degree) in the field of network engineering. Specialized experience includes: supervising the operation and maintenance of communications network systems. General experience includes all aspects of communications networks. Previous experience in a LAN or WAN Administration/support role in a client environment necessary.

Strong engineering skills relating to LAN/WAN design and implementation and experience with the following:

switching, routing, bridging, hubs, protocols, troubleshooting, and network implementation. Skilled in hands-on installation and troubleshooting of complex networks.

Functional Responsibilities:

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Carries schedules conversions and cutovers. Oversees network control center. Supervises maintenance of systems.

Coordinates with all responsible users and sites. Supervises staff. Primary responsibility for network work. Generally reports to a Senior Project Manager to work within a team of engineers delivering large implementation projects.

Responsible for building, maintaining and administering computer networks. Troubleshooting hardware and software, providing software support and performing system design and analysis.

Network Engineer Qualification Requirements:

Three years of experience (with a graduate/postgraduate degree) or five years of experience (with an undergraduate degree) in the field of network engineering. Must experience in computer/network operations, equipment/network maintenance, configuration upgrading or specialized workstation operation activities. Solid engineering skills relating to LAN/WAN design and implementation and normally requires 1 years experience with the following: switching, routing, bridging, hubs, protocols, troubleshooting, and network implementation. Skilled in hands-on installation and troubleshooting of complex networks.

Functional Responsibilities:

Carries responsibilities for information systems and network operations, network management and any ancillary ADP support functions. Previous experience in a LAN or WAN Administration/support role in a client environment necessary. Responsible for building, maintaining and administering computer networks. Troubleshooting hardware and software, providing software support and performing system design and analysis.

Business Analyst III Qualification Requirements:

Eight years of experience (with a graduate/postgraduate degree) or eleven years of experience (with an undergraduate degree) in the field of information technology and business process management. A technical background, whether having worked as a programmer or engineer, or completing a Computer Science degree.

Strong knowledge of business analysis methodologies and software development methodologies. Strong affinity towards data analysis and understanding of the capabilities and limitations of technology. Strong interpersonal skills, comfortable dealing with large span of people. Strong communication skills-verbal, written, listening and presentation. Expertise in business process analysis, system analysis and data analysis.

Functional Responsibilities:

Carries tasks or contracts for a single customer and is responsible for technical, management, and cost performance.

Performs work in a variety of operational areas or in a single consulting area. Performs competitive sourcing, outsourcing methodologies, value chain analysis, strategic planning, process improvement methodologies, change enablement and management, site-selection, consolidation of operations. Develops training curriculum tailored to meet the unique needs of a particular customer's requirement. Provide guidance to stakeholders on devising effective and efficient approaches to achieve the project objectives. The person will facilitate and coordinate communications of high-level and detailed level requirements, specifications, diagrams, as well as data and process models to project team members. The Sr. Business Analyst will also play a key role in the application support activities. Facilitate, track, coordinate and communicate reactive and proactive.

Business Analyst II Qualification Requirements:

Five years of experience (with a graduate/postgraduate degree) or eight years of experience (with an undergraduate degree) in the field of information technology and business process management. A technical background, whether having worked as a programmer or engineer, or completing a Computer Science degree. Strong knowledge of business analysis methodologies and software development methodologies. Strong affinity towards data analysis and understanding of the capabilities and limitations of technology. Strong interpersonal skills, comfortable dealing with large span of people. Strong communication skills-verbal, written, listening and presentation. Expertise in business process analysis, system analysis and data analysis.

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Carries tasks for one or multiple customers. May lead a specific task in support of a particular customer. Facilitates working groups and sessions, design schedules, conduct analyses, develop models, write reports, prepare presentations and present results. Responsible for analyzing the business needs of their clients and stakeholders to help identify business problems and propose solutions.

Business Analyst I Qualification Requirements:

Three years of experience (with a graduate/postgraduate degree) or five years of experience (with an undergraduate degree) in the field of information technology and business process management. A technical background, whether having worked as a programmer or engineer, or completing a Computer Science degree. Strong knowledge of business analysis methodologies and software development methodologies. Strong affinity towards data analysis and understanding of the capabilities and limitations of technology. Strong interpersonal skills, comfortable dealing with large span of people. Strong communication skills-verbal, written, listening and presentation. Expertise in business process analysis, system analysis and data analysis.

Functional Responsibilities:

Carries tasks as required to meet specific customer requirements. Performs similar tasks as the Business Consultant. Performs data collection and data reduction/consolidation requirements. Responsible for analyzing the business needs of their clients and stakeholders to help identify business problems and propose solutions

Subject Matter Expert Qualification Requirements:

Ten years of experience (with a graduate/postgraduate degree) in the field of information technology and business process management. Experience as an SME, or other high-level strategic planning position, within multiple markets, is required for all levels of education.

Functional Responsibilities:

Carries detailed research analysis of a client's existing position in terms of market demographics, online objective feasibility, integration of proposed project with existing systems, and other high-level subjects. Organizes and supervises a project team, consisting of various personnel, to assist in analyzing the various subjects. Conducts interviews with clients, market specialists, members of the client's market demographics, and other appropriate individuals during the research process. Organizes research results and conducts formal presentations to clients and other key personnel. Additional duties as assigned. Independently responsible for researching client market demographics and establishing appropriate content guidelines to meet those demographics. May also be responsible for establishing guidelines for brand identification and representation, incorporation of appropriate technologies, general marketing outline, and market positioning

Graphics Designer Qualification Requirements:

Three years of experience (with an undergraduate degree) in the field of graphic design. High School Diploma or equivalent general experience. A G.E.D., technical trade school certificate, or other degree equivalency program may be substituted for high school education. A significantly strong portfolio may override education requirements.

Functional Responsibilities:

Carries duties of developing graphical elements following guidelines set forth within the projects requirements document. Performs verification testing of graphical elements within various browser and system environments.

Assures that graphic elements conform to any project-specific policy requirements, such as 508 compliance.

Performs additional duties as assigned. Responsible for designing graphical elements, per requirements document, for inclusion onto a client's website/internet application. May take direction from project manager, lead graphic designer, and/or client.

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Documentation Specialist

Three years of experience with a Bachelor's degree or equivalent general experience in the field of information technology and business process management. Six years of general experience is considered equivalent to a Bachelor's degree.

Functional Responsibilities:

Carries duties of editing functional descriptions, system specifications, user's manuals, special reports, or any other customer deliverables and documents. Performs additional duties as assigned. Assists in collecting and organizing information required for preparation of user's manuals, training materials, installation guides, proposals, and other reports and deliverables.

Training Specialist Qualification Requirements:

Three years of experience with a Bachelor's degree or equivalent general experience in the field of information technology and business process management. Six years of general experience is considered equivalent to a Bachelor's degree. With a Master's degree, no experience is required.

Functional Responsibilities:

Carries duties of developing and revises these courses and prepares appropriate training catalogs. Prepares instructor materials (course outline, background material, and training aids). Prepares student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops, and seminars. Performs additional duties as assigned. Conducts the research necessary to develop and revise training courses.

Senior Quality Specialist Qualification Requirements:

Five years of experience (with a graduate/postgraduate degree) or eight years of experience (with an undergraduate degree) in the field of information technology and business process management. Six years of general experience is considered equivalent to a Bachelor's degree.

Functional Responsibilities:

Carries duties of conducting formal and informal reviews at pre-determined points throughout the development life cycle. Provides technical and administrative direction for personnel performing systems development tasks, including the review of work products for correctness, for adherence to the design concept and to user standards, for assurance that government standards/requirements are adhered to, and for progress in accordance with schedules.

Coordinates with the Project Manager to ensure project solutions and user satisfaction. Makes recommendations, if needed, for approval of major systems installations. Performs additional duties as assigned. Establishes and maintains a process for evaluating systems and associated documentation. Determines the resources required for quality control. Works with the project manager to assure that a high-level of quality is achieved throughout the project lifecycle and beyond.

Quality Specialist Qualification Requirements:

Three years of experience with a Bachelor's degree or equivalent general experience in the field of information technology and business process management. Six years of general experience is considered equivalent to a Bachelor's degree.

Functional Responsibilities:

Carries assistance in the development of project Quality Assurance Plans and the implementation of procedures that conform to the requirements of the contract. Provides support in verifying that each functional component of the project follows a defined process that conforms to contractual requirements. Provides additional aid in reporting findings to project staff, line management, and the customer, as appropriate. Contributes to an overall assessment of how the project's development process is being implemented relative to the defined process and recommends methods to optimize the contractor's process.

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Configuration Management Specialist

Three years of experience with a Bachelor's degree or equivalent general experience in the field of information technology and business process management. Six years of general experience is considered equivalent to a Bachelor's degree.

Functional Responsibilities:

Carries responsibilities for configuration management support. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Responsible for configuration planning.

Identifies and maintains the original configuration of requirements documentation, design documentation, software, and related documentation. Responsible for configuration change control. Regulates the change control process so that only approved and validated changes are incorporated into configuration control documents and related software. Responsible for configuration status accounting. Tracks all problems and changes in configuration control documents and software and reports changes and current configuration. Responsible for configuration audits.

Supports audits to verify that requirements of all baselines have been met by the as-built software. Supports quality assurance process audits

Methodology Specialist Qualification Requirements:

Five years of experience (with a graduate/postgraduate degree) or eight years of experience (with an undergraduate degree) in the field of information technology and business process management.

Functional Responsibilities:

Carries duties to formulate/define system scope and objectives, modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and forms of desired results. Serves as the technical specialist for the organization in the application of advanced theories, concepts, principles and processes.

Keeps abreast of new scientific methods and developments affecting the organization.

Senior Technical Support Specialist Qualification Requirements:

Three years of experience with a Bachelor's degree or equivalent general experience in the field of information technology and business process management. Six years of general experience is considered equivalent to a Bachelor's degree.

Functional Responsibilities:

Carries duties to Optimize system operation and resource utilization, and performs system capacity analysis and planning. Assists users in accessing and using business systems. Performs additional duties as assigned. Supervises and manages the daily activities of configuration and operation of business systems that may be mainframe, mini, web, or client/server based. Is responsible for direct technical work on projects. Performs a variety of analyses and prepares appropriate documentation. Prepares and makes briefings and presentations. Assists in on-site management of installations. Works independently and installs, operates, maintains, configures, troubleshoots, and repairs IT systems devices, circuits, cables, components, software, and end-user devices, components, software and connectivity. Assists in the development and management of project plans. This includes the review of task performance and work products for correctness, for adherence to design concepts and user requirements, and for progress in accordance with schedules. Coordinates with the Contractor's project manager, GSA COR, and Government user representatives to ensure accurate solutions and user satisfaction on technical matters.

Technical Support Specialist Qualification Requirements:

One year of experience (with an undergraduate degree) in the field of information technology. High School Diploma or equivalent general experience. A G.E.D., technical trade school certificate, or other degree equivalency program may be substituted for high school education.

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Carries duties in performing direct technical work on projects. Works under general supervision and installs, operates, maintains, configures, troubleshoots, and repairs IT systems devices, circuits, cables, components, software, and end-user devices, components, software and connectivity. Coordinates with the Contractor's project manager, GSA COR, and Government user representatives to ensure accurate solutions and user satisfaction on technical matters.

Project Administrative Assistant Qualification Requirements:

One year of experience (with an undergraduate degree) in the field of information technology. High School Diploma or equivalent general experience. A G.E.D., technical trade school certificate, or other degree equivalency program may be substituted for high school education.

Functional Responsibilities:

Carries duties in coordinating and planning administration and support. Provides documentation planning and support, project administration, general office support, executive secretarial support, human resource planning, relocation planning, etc., required in changing office environments. Performs additional duties as assigned. Provides administrative support to technical and management personnel. This includes, but is not limited to, documentation planning and support, project administration, general office support, executive secretarial support, human resource planning, event planning and administration, relocation planning, etc.

Senior Business Process Engineer Qualification Requirements:

Seven (7) years of experience (with a Bachelor’s degree) in information technology or a related field.

Functional Responsibilities:

Hands-on experience consisting with complete Software Development Lifecycle (SDLC), coding application logic via various programming languages and Integrated Development Environments (IDE), and deploying applications via various Application Server platforms.

Key coordinator between multiple project teams to ensure enterprise-wide integration of reengineering efforts.

Provides daily supervision and direction to Business Process Consultants.

Business Process Engineer Qualification Requirements:

Four (4) years of experience (with a Bachelor’s degree) in information technology or a related field.

Functional Responsibilities:

Hands-on experience which includes: facilitation, training, methodology development and evaluation, process reengineering throughout the software life cycle phases, identifying best practices, change management, business management and performance measurement techniques, organizational development, activity and data modeling, and information systems development methods and practices.

Junior Business Process Engineer Qualification Requirements: Two (2) years of experience (with a Bachelor’s degree) in information technology or a related field.

Functional Responsibilities:

Hands-on experience which includes: methodology development and evaluation, process reengineering throughout the software life cycle phases, and BPM development methods and practices

Technical Writer Qualification Requirements: One year of experience (with a Bachelor’s degree) in information technology or a related field.

Functional Responsibilities:

Researches, writes, and edits materials for related reports, manuals, briefs, proposals, instructional material, catalogs, technical publications, and/or software and hardware documentation. Obtains technical data from

Incentive Technology Group, LLC GS-35F-0164V Page 15 independent observation, review with technical staff members, and/or studies of published materials and existing documentation. Interfaces with users, specialists, analysts, programmers, etc., to obtain background information of technologies, methods, and standards. Revises text and recommends changes in scope, format, and content.

SUBSTITUTION METHODOLOGY FOR ALL OF THE LABOR CATEGORIES

One year of experience is the equivalent of one year of education. Certification related to the technology is equivalent to two years of experience or education requirement.

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GSA RATES

SIN Labor Category ITG

Site Rates Government Site Rates

54151S Senior Program Manager $241.50 $212.47 54151S Program Manager $187.14 $164.66 54151S Project Manager III $172.18 $151.48 54151S Project Manager II $158.11 $139.11 54151S Project Manager I $100.75 $88.64 54151S Enterprise Systems Architect III $243.38 $214.12 54151S Enterprise Systems Architect II $209.95 $184.71 54151S Enterprise Systems Architect I $193.10 $169.88 54151S Systems Software Analyst III $161.37 $141.98 54151S Systems Software Analyst II $134.56 $118.38 54151S Systems Software Analyst I $99.27 $87.34 54151S Senior Database Administrator (DBA) $128.15 $112.74 54151S Principal Software Engineer $184.86 $162.64 54151S Senior Software Engineer $143.70 $126.43 54151S Software Engineer $120.45 $105.97 54151S Software Developer III $151.48 $133.27 54151S Software Developer II $112.57 $99.04 54151S Software Developer I $100.89 $88.76 54151S System Network Engineer $112.57 $99.04 54151S Network Engineer $102.51 $90.19 54151S Business Analyst III $141.42 $124.42 54151S Business Analyst II $112.57 $99.04 54151S Business Analyst I $90.54 $79.66 54151S Subject Matter Expert $195.15 $171.70 54151S Graphics Designer $78.66 $69.20 54151S Documentation Specialist $103.49 $91.05 54151S Training Specialist $85.18 $74.94 54151S Senior Quality Specialist $99.66 $87.68 54151S Quality Specialist $79.68 $70.11 54151S Configuration Management Specialist $86.06 $75.71 54151S Methodology Specialist $86.93 $76.48 54151S Senior Technical Support Specialist $63.41 $55.79 54151S Technical Support Specialist $62.46 $54.95 54151S Project Administrative Assistant $57.42 $50.52 54151S Senior Business Process Engineer…