Federal Supply Schedule GS35F0158J

AUTHORIZED FEDERAL ACQUISITION SERVICE

INFORMATION TECHNOLOGY SCHEDULE PRICELIST

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

EQUIPMENT, SOFTWARE AND SERVICES

SIN 132-8 PURCHASE OF EQUIPMENT

FSC CLASS 7025 - INPUT/OUTPUT AND STORAGE

DEVICES

Network Equipment Other Communications Equipment

FSC CLASS 5995 - CABLE, CORD, AND WIRE

ASSEMBLIES: COMMUNICATIONS EQUIPMENT

Communications Equipment Cables

FSC CLASS 6015 - FIBER OPTIC CABLES

Fiber Optic Cables

FSC CLASS 6145 - WIRE AND CABLE, ELECTRICAL

Coaxial Cables

- Installation (FPDS Code N070) for Equipment Offered

- Deinstallation (FPDS N070)

- Reinstallation (FPDS N070)

NOTE: Installation must be incidental to, in conjunction with and in direct support of the products sold under SIN 132-8 of this contract and cannot be purchased separately. If the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis-Bacon Act apply.

SPECIAL ITEM NUMBER 132-9 PURCHASE OF USED

OR REFURBISHED EQUIPMENT

FSC Class 5805 - TELEPHONE AND TELEGRAPH

EQUIPMENT

Telephone Equipment Audio and Video Teleconferencing Equipment

SIN 132-12 - MAINTENANCE OF EQUIPMENT, REPAIR

SERVICE, AND REPAIR PARTS/SPARE PARTS (FPDS

Code J070 - Maintenance and Repair Service)(Repair Parts/Spare Parts - See FSC Class for basic equipment)

- Maintenance

- Repair Service

- Repair Parts/Spare Parts

SIN 132-51 - INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES

FPDS Code D301 IT Facility Operation and Maintenance FPDS Code D302 IT Systems Development Services FPDS Code D306 IT Systems Analysis Services FPDS Code D307 Automated Information Systems Design and Integration Services FPDS Code D308 Programming Services FPDS Code D310 IT Backup and Security Services FPDS Code D311 IT Data Conversion Services FPDS Code D313 Computer Aided Design/Computer Aided Manufacturing (CAD/CAM) Services FPDS Code D316 IT Network Management Services FPDS Code D317 Creation/Retrieval of IT Related Automated News Services, Data Services, or Other Information Services (All other information services belong under Schedule 76) FPDS Code D399 Other Information Technology Services, Not Elsewhere Classified

Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

Note 2: Offerors and Agencies are advised that the Group 70 – Information Technology Schedule is not to be used as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.

Note 3: This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision of implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances the services must be performance by the publisher or manufacturer or one of their authorized agents.

BLACK BOX CORPORATION OF PENNSYLVANIA

1000 PARK DRIVE

LAWRENCE, PA 15055

724-746-5500 Phone 724-746-0746 Fax www.blackbox.com

Contract Number: GS-35F-0158J

Period Covered by Contract: December 18, 1998 through December 17, 2018

General Services Administration

Federal Acquisition Service

Pricelist current through Modification #PS-1146, dated April 26, 2018.

Products and ordering information in this Authorized FAS

Information Technology Schedule Pricelist are also available on the GSA Advantage! System. Agencies can browse GSA Advantage! by accessing the Federal Acquisition Service’s Home Page via the Internet at http://www.fss.gsa.gov/

TABLE OF CONTENTS

CUSTOMER INFORMATION

TERMS AND CONDITIONS APPLICABLE TO PURCHASE OF GENERAL PURPOSE COMMERCIAL

INFORMATION TECHNOLOGY NEW EQUIPMENT(SPECIAL ITEM NUMBER 132-8) AND USED OR

REFURBISHED EQUIPMENT (SPECIAL ITEM NUMBER 132-9)

REMOTE / DIAL-UP / INSTALLATION RATES

BLACK BOX RESALE SERVICES REMANUFACTURED TELECOM AND DATA EQUIPMENT

TERMS AND CONDITIONS APPLICABLE TO MAINTENANCE, REPAIR SERVICE AND REPAIR

PARTS/SPARE PARTS FOR GOVERNMENT-OWNED GENERAL PURPOSE COMMERCIAL INFORMATION

TECHNOLOGY EQUIPMENT (AFTER EXPIRATION OF GUARANTEE/WARRANTY PROVISIONS AND/OR

WHEN REQUIRED SERVICE IS NOT COVERED BY GUARANTEE/WARRANTY PROVISIONS) AND FOR

LEASED EQUIPMENT (SPECIAL ITEM NUMBER 132-12)

INFORMATION TECHNOLOGY

TELEPHONE SYSTEM MAINTENANCE RATES

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL

SERVICES (SPECIAL ITEM NUMBER 132-51)

INFORMATION TECHNOLOGY

LABOR CATEGORY DESCRIPTIONS

INFORMATION TECHNOLOGY

LABOR CATEGORY RATES

USA COMMITMENT TO PROMOTE SMALL BUSINESS PARTICIPATION PROCUREMENT PROGRAMS

BEST VALUE BLANKET PURCHASE AGREEMENT FEDERAL SUPPLY SCHEDULE

BASIC GUIDELINES FOR USING “CONTRACTOR TEAM ARRANGEMENTS”

AUTHORIZED DEALERS - SIN 132-8 PURCHASE OF EQUIPMENT, SIN 132-8 HARDWARE INSTALLATION

SERVICES, SIN 132-12 MAINTENANCE SERVICES, SIN 132-51 IT PROFESSIONAL SERVICES

AUTHORIZED DEALERS - SIN 132-8 PURCHASE OF EQUIPMENT

AUTHORIZED DEALERS - SIN 132-9 REFURBISHED EQUIPMENT

AUTHORIZED DEALERS - SIN 132-51 IT PROFESSIONAL SERVICES

TEMPORARY PROMOTIONS………………………………………………………………………………………...……33

GS-35F-0158J www.blackbox.com Page 1

CUSTOMER INFORMATION

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN DESCRIPTION

132-8 PURCHASE OF EQUIPMENT

132-9 PURCHASE OF USED OR REFURBISHED EQUIPMENT

132-12 MAINTENANCE OF EQUIPMENT, REPAIR SERVICE, AND REPAIR

PARTS/SPARE PARTS

132-51 INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

SIN PART NUMBER DESCRIPTION GSA

PRICE

132-8 FA830 MALE SOLDER PINS Solder Socket Pins, Single-Pack, Male

$0.16

132-9 X69664 OPTISET E ADVANCE PLUS GRAY $38.39

132-12 MTECH-CPU Telephone System Maintenance (1):

MAINTENANCE (WITH ON-SITE TECH)

Standard Coverage 8-5 M-F; Number of Ports (1): Redundant CPU - add (Monthly Rate/Port)*(1) Ports = Trunk, Station, Register/Sender, Announcement Trunk, Conference, Attendant Console, etc.

$0.19

132-51 WCT-1 WIRING/CABLE TECHNICIAN - VOICE,

DATA AND VIDEO

$42.33

Additional Temporary Promotions are available and can be found in the Temporary Promotions section.

1c. HOURLY RATES: See IT Professional Labor Categories and Rates under SIN 132-51

2. MAXIMUM ORDER*:

The Maximum Order value for the following Special Item Numbers (SINs) is $500,000:

Special Item Number 132-8 - Purchase of New Equipment Special Item Number 132-9 - Purchase of Used or Refurbished Equipment Special Item Number 132-12 - Maintenance of Equipment Special Item Number 132-51 - Information Technology (IT) Professional Services

3. MINIMUM ORDER: $100

4. GEOGRAPHIC COVERAGE: Domestic Delivery Only

5. POINT(S) OF PRODUCTION:

1000 PARK DRIVE

LAWRENCE, PA 15055

GS-35F-0158J www.blackbox.com Page 2

724-746-5500

6. DISCOUNT FROM LIST PRICES: Prices shown herein are Net (discounts deducted).

7. QUANTITY DISCOUNT: None

8. PROMPT PAYMENT TERMS: 0% - 30 days from receipt of invoice or date of acceptance, whichever is later.

9.a Government Purchase Cards must be accepted at or below the micro-purchase threshold.

9.b Government Purchase Cards are accepted above the micro-purchase threshold.

10. FOREIGN ITEMS: Country of Origin is listed for each pricelist line item.

11a. TIME OF DELIVERY:

SIN DELIVERY TIME (DAYS ARO)

132-8 1-5 DAYS ARO

132-9 30 DAYS ARO

132-12 AS NEGOTIATED BETWEEN CONTRACTOR AND ORDERING

ACTIVITY

132-51 AS NEGOTIATED BETWEEN CONTRACTOR AND ORDERING

ACTIVITY

11b. EXPEDITED DELIVERY: N/A

11c. OVERNIGHT AND 2-DAY DELIVERY: N/A

11d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

12. FOB POINT: DESTINATION

· Destination for standard delivery to the 48 contiguous states and Washington, D.C. irrespective of weight. Black Box will cover all shipping expenses on standard delivery to this geographic area.

· Destination for standard delivery to Alaska, Hawaii, Puerto Rico and U.S. Territories for products weighing 100 lbs. or less. Customer will be charged standard shipping expenses to Alaska, Hawaii, Puerto Rico and U.S. Territories for products that weigh more than 100 lbs.

· Customer will be charged for additional shipping expenses relating to expedited delivery regardless of destination or weight.

13a. ORDERING ADDRESS:

Order Department 1000 Park Drive Lawrence, PA 15055

For ordering assistance: 724-746-5500

OR:

See Authorized Dealers Listing for Ordering Address and Contact Information for Resellers Authorized to sell the Black Box products and services.

GS-35F-0158J www.blackbox.com Page 3

When Authorized Dealers are allowed by the Contractor to bill ordering activities and accept payment, the order and/or payment must be in the name of the Contractor, in care of the Authorized Dealer.

13b. ORDERING PROCEDURES: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3

14. PAYMENT ADDRESS:

1000 Park Drive

15. WARRANTY PROVISION: SEE SIN specific Terms and Conditions

16. EXPORT PACKING CHARGES: N/A

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: N/A

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE): See SIN specific Terms and Conditions

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): See SIN specific Terms and

Conditions

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND

ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A

20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): See Authorized Dealers Listing

23. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

24a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

24b. Section 508 Compliance for EIT: Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology (EIT) at the following:

www.blackbox.com

The EIT standard can be found at: www.Section508.gov/

25. DUNS NUMBER: 082254871

26. NOTIFICATION REGARDING REGISTRATION IN CENTRAL CONTRACTOR REGISTRATION (CCR)

DATABASE: Registration valid.

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TERMS AND CONDITIONS APPLICABLE TO PURCHASE OF

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY NEW EQUIPMENT(SPECIAL ITEM

NUMBER 132-8) AND USED OR REFURBISHED EQUIPMENT (SPECIAL ITEM NUMBER 132-9)

1. MATERIAL AND WORKMANSHIP

All equipment furnished hereunder must satisfactorily perform the function for which it is intended.

2. ORDER

Written orders, EDI orders (GSA Advantage! and FACNET), credit card orders, and orders placed under blanket purchase agreements (BPA) agreements shall be the basis for purchase in accordance with the provisions of this contract. If time of delivery extends beyond the expiration date of the contract, the Contractor will be obligated to meet the delivery and installation date specified in the original order.

For credit card orders and BPAs, telephone orders are permissible.

3. TRANSPORTATION OF EQUIPMENT

FOB DESTINATION. Prices cover equipment delivery to destination, for any location within the geographic scope of this contract.

When deliveries are made to destinations outside the 48 contiguous States, i.e., Alaska, Hawaii, the

Commonwealth of Puerto Rico, and such overseas locations as specified, and are not covered, the following conditions will apply:

Delivery will be f.o.b. inland carrier, point of exportation (FAR 52.247-38), with the transportation charges to be paid by the ordering activity from the point of exportation to destination in Alaska, Hawaii, the Commonwealth of Puerto Rico, and such overseas locations specified, as designated by the ordering office. The Contractor shall add the actual cost of transportation to destination from the point of exportation in the 48 contiguous States nearest to the designated destination. Such costs will, in all cases, be based upon the lowest regularly established rates on file with the Interstate Commerce Commission, the U.S. Maritime Commission (if shipped by water), or any State regulatory body, or those published by the U.S. Postal Service; and must be supported by paid freight or express receipt or by a statement of parcel post charges including weight of shipment.

The right is reserved to ordering activities to furnish Government bills of lading.

Ordering activities will be required to pay differential between freight charges and express charges where express deliveries are desired by the ordering activity.

4. INSTALLATION AND TECHNICAL SERVICES

a. INSTALLATION. When the equipment provided under this contract is not normally self-installable, the

Contractor's technical personnel shall be available to the ordering activity, at the ordering activity's location, to install the equipment and to train ordering activity personnel in the use and maintenance of the equipment. The charges, if any, for such services are listed below, or in the price schedule:

Self-Installable

b. INSTALLATION, DEINSTALLATION, REINSTALLATION. The Davis-Bacon Act (40 U.S.C. 276a- 276a-7) provides that contracts in excess of $2,000 to which the United States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall received less than the prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services. For example, the requirements do not

GS-35F-0158J www.blackbox.com Page 5 apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract. However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis-Bacon Act applies.

The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, deinstallation, and reinstallation services under SIN 132-8.

c. OPERATING AND MAINTENANCE MANUALS. The Contractor shall furnish the ordering activity with one (1) copy of all operating and maintenance manuals which are normally provided with the equipment being purchased.

REMOTE / DIAL-UP / INSTALLATION RATES

SIN PRODUCT

NUMBER

DESCRIPTION GSA

CATALOG

PRICE

Remote / Dial-Up Services 132-8 PBX-HD PBX Helpdesk, Per Hour M-F 8-6 EST (1) $119.65

132-8 KTS-HD Key System Helpdesk, Per Hour M-F 8-6 EST (1) $110.08

132-8 CTI-HD Applications Helpdesk, Per Hour M-F 8-6 EST(1) $129.22

132-8 REMOTE-HD Remote Admin Helpdesk M-F 8-6 EST(1) $119.65

132-8 WIN-HD NT System Helpdesk, Per Hour M-F 8-6 EST(1) $191.44 132-8 EMER-HDT Emergency Helpdesk (Telephony), Per OT/Holiday Hour $239.29

132-8 EMER-HAD Emergency Helpdesk (Windows/Linux/Network), Per OT/Holiday Hour

$287.15

(1) For Non-Maintenance/Non-Warranty Customers

KTS Installation Services

132-8 KTS-1M CPU & 1st Module (includes misc. instl HW) $717.88

132-8 KTS-AM Additional Modules (includes misc. instl HW) $287.15

132-8 KTS-T1 T1, Fractional T1, BRI (Key System Only) $478.59

PBX Installation Services

132-8 LM-INST Large PBX Module (includes misc. instl HW) $2,871.54

132-8 MRM-INST Mid Range PBX Module (includes misc. instl HW) $2,392.95

132-8 PBX-TEL Telephone, Per Set (label, install, test) $33.50

132-8 PBX-TEL-E Test & Label Existing Telephone or other analog device $14.36

132-8 PBX-T1 T1, ISDN-PRI, CCIS $957.18

132-8 CM-H Centralized Management (Host) $1,435.77

132-8 CM-N Centralized Management Integration Per Node $957.18

132-8 CAS-H Call Accounting Interface (Host) $574.31

132-8 CAS-R Call Accounting (Remote), per site $287.15

132-8 CAS-SPE SPE Modules, per module $287.15

132-8 PC-MAT Install SW & Configure User Provided PC for MAT operation $287.15

VoiceMail Installation Services

Voicemail Number of Ports

132-8 VMM-2-4C 2-4 Ports, Card based $478.59

132-8 VMM-2-4S 2-4 Ports, Server based $717.88

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NUMBER

DESCRIPTION GSA

CATALOG

PRICE

132-8 VMM-6-8C 6-8 Ports, Card based $717.88

132-8 VMM-6-8S 6-8 Ports, Server based $957.18

132-8 VMM-12-16 12-16 Ports, Server based $1,435.77

132-8 VMM-INT Voicemail Integration (user provided VMS, PBX programming only)

$574.31

Voicemail (Windows/Linux), Number of Ports

132-8 WLVM-2-8 2-8 Ports, Server based $1,435.77

132-8 WLVM-9-16 9-16 Ports, Server based $1,914.36

132-8 WLVM-18-24 18-24 Ports, Server based $2,392.95

132-8 WLVM-28-32 28-32 Ports, Server based $2,632.24

132-8 WLVM-36-40 36-40 Ports, Server based $3,421.91

132-8 WLVM-44-48 44-48 Ports, Server based $4,738.04

132-8 WLVM-52-56 52-56 Ports, Server based $5,264.48

132-8 WLVM-56PLUS Over 56 Ports, add per port $89.50

132-8 WLVM-ING Voicemail Integration (user provided VMS, PBX programming only)

$717.88

Telephony based Networking Installation Services

132-8 NNP-500 Network Numbering Plan Up to 500 Users $478.59

132-8 NNP-1500 Network Numbering Plan 501-1500 Users, add per additional user

$0.48

132-8 NNP-3000 Network Numbering Plan 501-3000 Users, add per additional user

$0.43

132-8 NNP-PLUS Network Numbering Plan Over 3000 Users, add per additional user

$0.38

132-8 CSVC-HOST Centralized Services (Host) per service $574.31

132-8 CSVC-REM Centralized Services (Remote) per service, per location $287.15

ACD System Installation Services

Number of Agent Positions (not to exceed)

132-8 ACD-20 20 Positions $574.31

132-8 ACD-40 40 Positions $641.31

132-8 ACD-50 50 Positions $674.81

132-8 ACD-80 80 Positions $775.31

132-8 ACD-100 100 Positions $842.32

132-8 ACD-200 200 Positions $1,177.33

132-8 ACD-300 300 Positions $1,512.34

132-8 ACD-400 400 Positions $1,847.36

132-8 ACD-PLUS Above 400, per agent positions $3.35

132-8 ACD-MISL Management Information System (MIS) $1,435.77

132-8 ACD-SUPV Supervisor Terminal, additional $574.31

132-8 ACD-WALL Wallboard $335.01

IVR Installation Services

132-8 IVR-8 Up to 8 Ports $2,010.08

132-8 IVR-16 8-16 Ports $2,297.23

GS-35F-0158J www.blackbox.com Page 7

NUMBER

DESCRIPTION GSA

CATALOG

LAN Interface Services

132-8 DSU-CONFIG Configure DSU/CSU (D&I) LAN Interface $1,435.77

132-8 BRI-CONFIG Configure BRI (LAN) Interface $1,435.77

CTI Applications (TSAPI/TAPI/OAI) Installation Services

132-8 OAI-INST OAI/TSAPI/TAPI Platform $717.88

132-8 TAPI-INST TAPI LINK (Windows/Linux Platform) $1,435.77

132-8 OAI-HOST OAI Application (Host) $574.31

132-8 OAI-DB OAI Application Database, per Assignable Port $3.59

132-8 CTI-DESK10 Install & Configure CTI Desktop Client SW (10 Clients), PC ready w/o conflicts

$382.87

132-8 CTI-PC Configure Desktop PC for CTI App. $143.58

132-8 CTI-DESK-1ADD Install & Configure CTI Desktop Client SW (1 Addl. Clients), PC ready w/o conflicts

$29.91

132-8 CTI-DESK-10ADD Install & Configure CTI Desktop Client SW (10 Addl. Clients), PC ready w/o conflicts

$287.15

Training

User Training, Including Telephone, ATTCON, Voicemail, CTI Apps.

132-8 UT-10 0-10 Users $14.36

132-8 UT-25 11-25 Users $11.49

132-8 UT-50 26-50 Users $9.57

132-8 UT-75 51-75 Users $8.61

132-8 UT-150 76-150 Users $7.66

132-8 UT-PLUS 151 and Above $6.70

There is a $250.00 per day minimum charge

Administrator Training, per day, limit 3 students / class / day 132-8 AT-TEL Telephone System (Per Class Price) $670.03

132-8 AT-VMS Voicemail System (Per Class Price) $670.03

132-8 AT-CAS Call Accounting System (Per Class Price) $670.03

132-8 AT-OAI OAI or IVR Application (Per Class Price) $670.03

132-8 AT-ACD ACD Supervisor (Per Class Price) $670.03

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5. INSPECTION/ACCEPTANCE

The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The ordering activity reserves the right to inspect or test any equipment that has been tendered for acceptance. The ordering activity may require repair or replacement of nonconforming equipment at no increase in contract price. The ordering activity must exercise its post acceptance rights (1) within a reasonable time after the defect was discovered or should have been discovered; and (2) before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

6. WARRANTY

a. Unless specified otherwise in this contract, the Contractor’s standard commercial warranty as stated in the contract’s commercial pricelist will apply to this contract.

b. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

c. If inspection and repair of defective equipment under this warranty will be performed at the Contractor's plant, the address is as follows:

Returns Department 1000 Park Drive

7. PURCHASE PRICE FOR ORDERED EQUIPMENT

The purchase price that the ordering activity will be charged will be the ordering activity purchase price in effect at the time of order placement, or the ordering activity purchase price in effect on the installation date (or delivery date when installation is not applicable), whichever is less.

8. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City or otherwise) covering work of this character, and shall include all costs, if any, of such compliance in the prices quoted in this offer.

9. TRADE-IN OF INFORMATION TECHNOLOGY EQUIPMENT

When an ordering activity determines that Information Technology equipment will be replaced, the ordering activity shall follow the contracting policies and procedures in the Federal Acquisition Regulation (FAR), the policies and procedures regarding disposition of information technology excess personal property in the Federal Property Management Regulations (FPMR) (41 CFR 101-43.6), and the policies and procedures on exchange/sale contained in the FPMR (41 CFR part 101-46).

GS-35F-0158J www.blackbox.com Page 9

BLACK BOX RESALE SERVICES REMANUFACTURED TELECOM AND DATA

EQUIPMENT

SIN Item ID Description

GSA

Catalog

Price w/IFF Warranty COO

132-9 X66408 ROLM PHONE 624SL GRAY $40.82 2 Year US

132-9 X69662 OPTISET E STANDARD GRAY $47.00 2 Year DE

132-9 X69664 OPTISET E ADVANCE PLUS GRAY $38.39 2 Year DE

132-9 X69671 OPTISET E ADVANCE PLUS BLK $38.70 2 Year DE

132-9 XM5208B CENTREX M5208 W/DISPLAY BLACK $51.87 2 Year CA

132-9 XM5216B CENTREX M5216 ACD DISPLAY BLACK $54.92 2 Year CA

132-9 XM522B* CENTREX 22 BTN EXPANSION MOD BLACK $68.51 2 Year CA

GS-35F-0158J www.blackbox.com Page 10

TERMS AND CONDITIONS APPLICABLE TO MAINTENANCE, REPAIR

SERVICE AND REPAIR PARTS/SPARE PARTS FOR GOVERNMENT-OWNED

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

EQUIPMENT (AFTER EXPIRATION OF GUARANTEE/WARRANTY

PROVISIONS AND/OR WHEN REQUIRED SERVICE IS NOT COVERED

BY GUARANTEE/WARRANTY PROVISIONS) AND FOR LEASED EQUIPMENT

(SPECIAL ITEM NUMBER 132-12)

1. SERVICE AREAS

Repair services for Items purchased from catalog will be performed at the Contractor's plant listed below:

1000 Park Drive Lawrence, PA 15055 Technical Support 724-746-5505

To arrange for service on telecommunication equipment, please call 877.429.2375 (24/7)

2. ORDER

a. Orders: Agencies may use blanket purchase orders, individual purchase orders, or small order procedures for ordering repair and maintenance service under this contract. Blanket purchase orders shall not extend beyond the end of the contract period. Written orders, EDI orders, credit card orders or, in the case of BPAs or BOAs, telephone orders are permissible.

b. Contractor Obligations. The Contractor shall honor orders for maintenance for the duration of the contract period or a lesser period of time. Maintenance service shall commence on a mutually agreed upon date, which shall be written into the maintenance order. Maintenance orders shall not be made effective before the expiration of any applicable maintenance and parts guarantee/warranty period associated with the purchase of equipment. Orders for maintenance service shall not extend beyond the end of the contract period.

c. Discontinuance. Maintenance may be discontinued by the Government on thirty (30) calendar days written notice, or shorter notice when agreed to by the Contractor; such notice to become effective thirty

(30) calendar days from the date on the notification. However, the Government may extend the original discontinuance date upon written notice to the Contractor, provided that such notice is furnished at least ten (10) calendar days prior to the original discontinuance date.

d. Annual Funding. When annually appropriated funds are cited on a maintenance order, the period of maintenance shall automatically expire on September 30th of the contact period, or at the end of the contract period, whichever occurs first. Renewal of a maintenance order citing the new appropriation shall be required, if maintenance is to continue during any remainder of the contract period.

e. Cross-year Funding Within Contract Period. Where an ordering office’s specific appropriation authority provides for funds in excess of a 12 month, fiscal year period, the ordering office may place an order under this schedule contract for a period up to the expiration of the contract period, notwithstanding the intervening fiscal years.

f. Notification of Termination. Ordering offices should notify the Contractor in writing thirty (30) calendar days prior to the expiration of maintenance services, if maintenance is to be terminated at that time.

Orders for continued maintenance will be required if maintenance is to be continued during the subsequent period.

GS-35F-0158J www.blackbox.com Page 11

3. LOSS OR DAMAGE

When the contractor removes equipment to his establishment for repairs, the contractor shall be responsible for any damage or loss, from the time the equipment is removed from the Government installation, until the equipment is returned to such installation.

4. SCOPE

a. Covered Maintenance. The Contractor shall provide maintenance for all equipment listed herein, as requested by the Government agency during the contract term. Repair service and repair parts/spare parts shall apply exclusively to the equipment types/models within the scope of this Information Technology Schedule.

(1) Maintenance. The Contractor shall provide maintenance (labor and parts) at the prices shown in the price list below and shall keep the equipment in good operating condition. Maintenance service shall consist of Preventative Maintenance (if normally provided for the equipment) and Remedial Maintenance, as defined below.

(2) Preventative Maintenance (PM). Preventative Maintenance is that maintenance, performed by the

Contractor, which is designed to keep the equipment in proper operating condition and which is performed on a scheduled basis. The Contractor shall also specify, in writing, the frequency and duration of the preventative maintenance required for the equipment listed in the order, and the Government shall specify the schedule for the performance of the preventative maintenance. A PM schedule may be modified by mutual agreement.

(3) Remedial Maintenance (RM). Remedial Maintenance is that maintenance, performed by the contractor, which results from equipment failure, and which is performed as required on an unscheduled basis. Remedial Maintenance shall be performed after notification that the equipment is inoperative.

The contractor shall provide the Government with a designated point of contact and shall make arrangements to enable the contractor’s maintenance representative to receive such notification.

(4) Principal Period of Maintenance (PPM). The basic monthly maintenance charges set forth in the price list shall entitle the Government to maintenance service during a Principal Period of Maintenance. “Principal Period of Maintenance” is defined as any eight consecutive hours per day, plus an official meal period not to exceed one hour per day, Mondays through Fridays, excluding holidays observed at the Government installation. The PPM is typically 8:00 am to 5:00 p.m., Monday through Friday, local time.

b. Operating Condition. Equipment placed under maintenance service shall be in good operating condition.

(1) If the equipment was under the Contractor’s guarantee/warranty or maintenance responsibility prior to the effective date of the maintenance order, the costs of any repairs performed for the purpose of placing the equipment in good operating condition shall be borne by the Contractor..

(2) If the equipment was not under the Contractor’s guarantee/warranty or maintenance responsibility, the costs necessary to place the equipment in proper operating condition are to be borne by the Government, in accordance with the provisions of Special Item Number 132-12 (or outside the scope of this contract).

(3) The Government shall provide to the Contractor a certificate of maintainability issued by the Original Equipment Manufacturer (OEM) prior to assumption of maintenance responsibility by the Contractor.

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5. RESPONSIBILITIES OF THE GOVERNMENT

a. Government Repair. Government personnel shall not perform maintenance or attempt repairs to equipment while such equipment is under the purview of a maintenance order, unless agreed to by the Contractor.

b. Contractor Access. Subject to security regulations, the Government shall permit access to the equipment which is to be maintained or repaired.

6. RESPONSIBILITIES OF THE CONTRACTOR

a. The contractor shall always be responsive to the Government's repair service needs. The contractor shall perform all repair services which are ordered by the Government during the contract term.

b. Only new, standard parts shall be used in effecting repairs. Parts which have been replaced shall remain the property of the Government, except when the Government concludes than an appropriate allowance is obtained for such defective parts.

c. GUARANTEE. All repair work will be unconditionally guaranteed for a period of ninety (90) calendar days.

7. MAINTENANCE RATE PROVISIONS

a. Contractor Costs. The Contractor shall bear all costs of maintenance, including labor, parts, and such other expenses as are necessary to keep the equipment in good operating condition, provided that the required repairs are not occasioned by fault or negligence of the Government.

b. Regular Hours. The basic monthly rate for each make and model of equipment shall entitle the

Government to maintenance service during a mutually agreed upon nine (9) hour principal period of maintenance, Monday through Friday, exclusive of holidays observed at the Government location.

c. Maintenance Rates. The following Maintenance Rates apply for any maintenance ordered under this contract.

MAINTENANCE RATE TABLE

Item Description

Warranty

Per Port GSA Price

Telephone – All (includes port and telephone set)

1 year $ 3.49

Customer-Provided Telephones – PBX Maintenance Only

1 year $ 1.75

Attendant Consoles 1 year $ 3.49

DSS/BLF Units 1 year $ 3.49

Off Premise Extensions 1 year $ 3.49

Central Office (CO) Lines 1 year $ 3.49

Tie Lines 1 year $ 3.49

Central Office (CO) Trunks 1 year $ 3.49

Maintenance Terminals 1 year $ 17.46

Printers 1 year $ 8.73

Modems 1 year $ 3.49

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INFORMATION TECHNOLOGY

TELEPHONE SYSTEM MAINTENANCE RATES

DESCRIPTION GSA

CATALOG

PRICE

TELEPHONE SYSTEM MAINTENANCE (1)

MAINTENANCE (ON-CALL)

Standard Coverage 8-5 M-F

Number of Ports (1)

132-12 MCALL-50 0-50 Equipped Ports (Monthly Rate/Port) $3.35

132-12 MCALL-100 51-100 Equipped Ports (Monthly Rate/Port) $2.87

132-12 MCALL-150 101-150 Equipped Ports (Monthly Rate/Port) $2.63

132-12 MCALL-250 151-250 Equipped Ports (Monthly Rate/Port) $2.39

132-12 MCALL-500 251-500 Equipped Ports (Monthly Rate/Port) $2.15

132-12 MCALL-PLUS Over 500 Equipped Ports (Monthly Rate/Port) $1.91

132-12 MCALL-24-7 Full Coverage 24x7 (added per configured port) (Monthly Rate/Port)

$0.48

132-12 MCALL-CPU Redundant CPU - add (Monthly Rate/Port) $0.24

132-12 MCALL_MAT Maintenance Position (Monthly Rate/Port) $28.72

132-12 MCALL-CE Common Equipment only (No Telephones) - deduct (Monthly Rate/Port)

$0.48

Telephone System Maintenance (1)

MAINTENANCE (WITH ON-SITE TECH)

Standard Coverage 8-5 M-F

132-12 MTECH-50 0-50 Equipped Ports (Monthly Rate/Port) $2.68

132-12 MTECH-100 51-100 Equipped Ports (Monthly Rate/Port) $2.30

132-12 MTECH-150 101-150 Equipped Ports (Monthly Rate/Port) $2.11

132-12 MTECH-250 151-250 Equipped Ports (Monthly Rate/Port) $1.91

132-12 MTECH-500 251-500 Equipped Ports (Monthly Rate/Port) $1.72

132-12 MTECH-PLUS Over 500 Equipped Ports (Monthly Rate/Port) $1.53

132-12 MTECH-24-7 Full Coverage 24x7 (added per configured port) (Monthly Rate/Port)

$0.38

132-12 MTECH-CPU Redundant CPU - add (Monthly Rate/Port) $0.19

132-12 MTECH-CE Common Equipment only (No Telephones) - deduct (Monthly Rate/Port)

$0.38

132-12 MTECH-MAT Maintenance Position (Monthly Rate/Port) $22.97

(1) Ports = Trunk, Station, Register/Sender, Announcement Trunk, Conference, Attendant Console, etc.

Voice Mail Maintenance

132-12 VMM-2 2 Ports (Monthly Rate/Port) $44.99

132-12 VMM-4 4 Ports (Monthly Rate/Port) $53.60

132-12 VMM-6 6 Ports (Monthly Rate/Port) $74.66

132-12 VMM-8 8 Ports (Monthly Rate/Port) $91.89

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NUMBER

DESCRIPTION GSA

CATALOG

PRICE

132-12 VMM-12 12 Ports (Monthly Rate/Port) $156.26

132-12 VMM-16 16 Ports (Monthly Rate/Port) $207.52

132-12 VMM-24 24 Ports (Monthly Rate/Port) $310.03

132-12 VMM-36 36 Ports (Monthly Rate/Port) $463.80

132-12 VMM-PLUS Over 36 Ports (per additional Port) (Monthly Rate/Port) $12.68

132-12 VMM-UMC Unified Messaging Client (per client add) (Monthly Rate/Port) $0.72

132-12 UM-INTEG Unified Messaging Integration (add) (Monthly Rate/Port) $49.77

132-12 VMM-24-7 7 Day, 24 Hour Coverage (Monthly Rate/Port)

132-12 TE-01 Telephone – All (includes port and telephone set) (price per port

$ 3.49

132-12 TE-02 Attendant Consoles $ 3.49

132-12 TE-03 Maintenance Terminals $ 17.46

132-12 TE-04 Printers $ 8.73

132-12 TE-05 Modems $ 3.49

On-Site Maintenance Labor Category

132-12 CA-L1 Wire/Cable Technician I (Per Month) $5,972.80

132-12 CA-L2 Wire/Cable Technicain II (Per Month) $7,465.99

132-12 OSM-L1 Telephone Technician (Per Month) $9,705.79

132-12 OSM-L2 Certified Telephone Technician (Per Month) $14,185.39

132-12 OSM-L3 Telecom Field Svc Engineer I (Per Month) $14,931.99

132-12 OSM-L4 Telecom Field Svc Engineer II (Per Month) $18,664.99

132-12 OSM-VEH ON-SITE Maintenance Vehicle (Per Month) $526.45

All LEVELS - Support includes:

Test Equipment and Tools

On-Site maintenance and repairs (less hardware)

On-Site Moves, Adds & Changes (less hardware) On-Site Help Desk Support

On-Site remedial & new employee training

EQUIPMENT REPAIR

132-12 Monday - Friday 8-5 (Within BB TSM Office) $90.93

132-12 After Hours (Within BB TSM Office) $136.40

132-12 Weekend/Holiday (Within BB TSM Office) $181.86

132-12 Monday - Friday 8-5 (Within Service Area) $90.93

132-12 After Hours (Within Service Area) $136.40

132-12 Weekend/Holiday (Within Service Area) $181.86

132-12 Monday - Friday 8-5 (Outside Service Area) $95.72

132-12 After Hours (Outside Service Area) $143.58

132-12 Weekend/Holiday (Outside Service Area) $191.44

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NUMBER

DESCRIPTION GSA

CATALOG

PRICE

132-12 Minimum Charge (1 HOUR) Trip Charge w/in Service Area $33.50

132-12 Minimum Charge (1 HOUR) Trip Charge Outside Service Area

$95.72

d. Travel and Transportation.

(1) If the ordering activity orders maintenance service in an established Contractor Service Area, the

Contractor will not invoice the ordering activity for travel or transportation costs.

(2) If the Government orders maintenance service in areas outside an established Contractor Service

Area, the Contractor will invoice the Government for reasonable travel and transportation costs required for travel to and from the Government site. The prices charged will not exceed the Government JTR per diem rates at the Government location plus the actual costs of air transportation. If automobile travel is used, the Contractor will charge the then prevailing standard Government mileage rate. Estimates of travel costs will be provided to the Government at the time of the order.

e. Quantity Discounts. Quantity discounts may be available for maintenance services if the Government orders maintenance for multiple equipment items owned and/or leased by a Government agency. These discounts are negotiated on a case-by-case basis depending on the location being served.

8. REPAIR RATE PROVISIONS

a. CHARGES. For Black Box products out of warranty, repair services are available upon return of the product, shipping prepaid, to the Lawrence, PA factory. Repair price is calculated at 30% of the current list price.

b. TRAVEL OR TRANSPORTATION

(1) AT THE CONTRACTOR'S SHOP

(a) When equipment is returned to the Contractor's shop for adjustments or repairs which are not covered by the guarantee provision, the cost of transportation, packing, etc., from the ordering activity location to the Contractor's plant, and return to the ordering activity location, shall be borne by the ordering activity.

(b) The ordering activity should not return defective equipment to the Contractor for adjustments and repairs or replacement without his prior consultation, instruction and a Return Authorization (RA) Number.

(c) Factory Repair Service: The ordering activity returns a unit(s) to BLACK BOX CORPORATION OF PENNSYLVANIA, headquarters where they are repaired, tested and returned to the ordering activity in good operating condition. The factory provides service ranging from basic repairs and upgrades through major refurbishment.

Factory Repairs: Services required to restore malfunctioning or inoperative equipment to normal working conditions.

Factory Upgrades: Services required to implement specific equipment enhancements such as the addition of an interface board to the chassis.

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Services required to restore older equipment to current revision performance levels.

For products out of warranty, repair services are available upon return of the product, shipping prepaid, to the Lawrence, PA, factory. Repair price is calculated at 30% of the current list price.

Response Time: BLACK BOX CORPORATION OF PENNSYLVANIA guarantees repair turn-around time not to exceed fifteen (15) working days from the date of receipt of the product at the BLACK BOX CORPORATION OF PENNSYLVANIA factory.

9. REPAIR PARTS

a. Prices. For Black Box products out of warranty, repair services are available upon return of the product, shipping prepaid, to the Lawrence, PA, factory. Repair price is calculated at 30% of the current list price. All parts, furnished as spares or as repair parts in connection with the repair of equipment shall be new, standard parts manufactured by the equipment manufacturer.

b. Guarantee. All parts, furnished either as spares or repair parts in connection with the repair of equipment, will be unconditionally guaranteed for a period of ninety (90) days.

10. INVOICES AND PAYMENT

a. Maintenance Service.

(1) Invoices for maintenance service shall be submitted by the Contractor on a monthly basis after the completion of such period. Maintenance charges must be paid in arrears (31 U.S.C. 3324).

PROMPT PAYMENT DISCOUNT, IF APPLICABLE, SHALL BE SHOWN ON THE INVOICE.

(2) Payment for maintenance services of less than one month’s duration shall be prorated at 1/30th of the monthly rate for each calendar day.

b. Repair Service. Invoices for repair service shall be submitted by the contractor as soon as possible after completion of the work. Payment under blanket purchase orders will be made quarterly or monthly, except where cash payment procedures are used. Invoices shall be submitted separately to each Government office ordering services under the contract. The cost of repair parts shall be shown as a separate item on the invoice. PROMPT PAYMENT DISCOUNT, IF APPLICABLE, SHALL BE SHOWN

ON THE INVOICE.

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TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-51)

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 132-51 Information Technology Professional Services apply exclusively to IT Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

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5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

a. The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

1. Cancel the stop-work order; or

2. Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

1. The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

2. The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

d. If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS

(MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Services.

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9. INDEPENDENT CONTRACTOR

All IT Services performed by the Contractor under the terms of this contract shall be as an independent

Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract.

52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The…